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Πωλήσεις / Marketing / Εμπόριο Λιανικής

Κέντρο Εξυπηρέτησης / Call Center

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Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

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Sky Express is currently seeking for&nbsp;First Officers (Airbus A320), based in&nbsp;Athens or Heraklion Crete Greece, who will effectively demonstrate their values of excellence, respect, integrity, and qualityRequirements:<ul><li>EASA ATPL(A) or CPL/IR (frozen ATPL).</li><li>Valid A320 Type Rating.</li><li>Minimum 1.000 hours of total flying experience.</li><li>Minimum 500 hours flying experience on A320.</li><li>EASA Class I flight crew medical certificate.</li><li>ELP Level 5 or higher.</li><li>Last flight on type within the previous 12 months will be preferred.</li><li>No-incident/accident certificate issued by authority or previous employer.</li><li>Unrestricted right to live and work in the EU.</li><li>No criminal record.</li><li>Fluency in oral and written English.</li></ul>Benefits:<ul><li>Structured training program.</li><li>Development plan opportunities.</li><li>Young and modern fleet Airbus family.</li><li>One of Europe’s fastest-growing airlines.</li><li>One of Europe’s airlines operating toward a sustainable future.</li><li>Indefinite contract.</li><li>Loss of license and life insurance provided.</li><li>Health &amp; Medical Private Insurance.</li><li>Travel benefits on SKY express flights (including a’ grade family members).</li><li>Monthly guaranteed payment all year round.</li><li>Block hour payment.</li></ul>About SKY express:We are the Greek multi-awarded airline for excellence and innovation in Europe, which is redefining the landscape of aviation. With Greece’s youngest fleet and the addition of two new AIRBUS A320 neo and four new ATR 72-600 in 2024, at SKY express we keep connecting people,businesses, and dreams wherever we fly.SKY express has been recognized with two prestigious ERA awards for its remarkable work in innovating and excelling in the aviation. More specifically SKY express has been awarded:• The ERA Airline Excellence Award 2023• The ERA Innovation Airline Award 2023At SKY express, we are on a mission to turn everyday flying into a modern, comfortable, and tailormade experience, that fits all our passengers’ needs.We can’t wait to have you on board on this new remarkable journey!Applicants’ personal data will be used for recruitment purposes only and applications will be treated as strictly confidential.Please note that only shortlisted candidates shall be contacted.

First Officer Airbus A320 (base Athens or Heraklion, Crete)

Sky Express is currently seeking for&nbsp;Captains (ATR), based in&nbsp;Athens, Greece, who meet the minimum requirements and will effectively demonstrate their values of excellence, respect, integrity, and quality.Requirements:<ul><li>EASA ATPL(A).</li><li>Valid ATR72-600 Type Rating or D course.</li><li>Minimum 3.000 hours of total flying experience.</li><li>Minimum 500 PIC hours flying experience on ATR.</li><li>EASA Class 1 flight crew medical certificate.</li><li>ELP Level 4 or higher.</li><li>Last flight on type within the previous 12 months.</li><li>No-incident/accident certificate issued by authority or previous employer.</li><li>Unrestricted right to live and work in the EU.</li><li>No criminal record.</li><li>Fluency in oral and written English.</li></ul>Benefits:<ul><li>Structured training program.</li><li>Development plan opportunities.</li><li>Young and modern fleet ATR family.</li><li>One of Europe’s fastest-growing airlines.</li><li>One of Europe’s airlines operating toward a sustainable future.</li><li>Indefinite contract.</li><li>Health &amp; Medical Private Insurance.</li><li>Travel benefits on SKY express flights (including a’ grade family members).</li><li>Monthly guaranteed payment all year round.</li><li>Block hour payment.</li></ul>About SKY express:We are the Greek multi-awarded airline for excellence and innovation in Europe, which is redefining the landscape of aviation. With Greece’s youngest fleet and the addition of two new AIRBUS A320 neo and four new ATR 72-600 in 2024, at SKY express we keep connecting people,businesses, and dreams wherever we fly.SKY express has been recognized with two prestigious ERA awards for its remarkable work in innovating and excelling in the aviation. More specifically SKY express has been awarded:• The ERA Airline Excellence Award 2023• The ERA Innovation Airline Award 2023At SKY express, we are on a mission to turn everyday flying into a modern, comfortable, and tailormade experience, that fits all our passengers’ needs.We can’t wait to have you on board on this new remarkable journey!Applicants’ personal data will be used for recruitment purposes only and applications will be treated as strictly confidential.Please note that only shortlisted candidates shall be contacted.

Captains ATR (Greece, Athens based)

SKY express, the fastest-growing Greek airline, is currently seeking for ambitious Call Center Agents living in Thessaloniki who will join remotely our Call Center team and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit himself to exceed our customers’ expectations. Key responsibilities:<ul><li>Respond to customers’ needs through e-mails and inbound calls</li><li>Book tickets</li><li>Perform booking changes and ticket cancellations</li><li>Provide information to customers, agents, and airport stations</li></ul>Skill set:<ul><li>Customer oriented</li><li>Communication and negotiation skills</li><li>Result driven</li><li>Ability to work under pressure</li><li>Multi-tasking</li><li>Team player</li></ul>Requirements:<ul><li>Experience in Customer Service</li><li>Excellent command of the Greek &amp; English language</li><li>PC knowledge</li><li>A quiet place to work at home with a strong internet connection</li></ul>A Bachelor’s degree and knowledge of any foreign language will be considered an advantage.If you consider yourself an enthusiastic professional that wishes to become a part of the fastest – growing and greenest Greek airline, please send us your CV.Applicants are requested to attach their CVs in PDF format ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.

REMOTE CALL CENTER AGENT (Thessaloniki based)

Sky Express is currently seeking for ambitious Agents who will join our Call Center&nbsp;department&nbsp;, based in Athens, and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit himself to exceed our customers’ expectations.Key responsibilities:• Respond to customers’ needs through e-mails and inbound calls• Book tickets• Perform booking changes• Provide information to customers and airport stations Skill set:• Customer oriented• Communication and negotiation skills• Result driven• Ability to work under pressure• Multi-tasking• Team orientedRequirements:• Experience in Customer Service• Excellent command of the English language• PC literacy• Ability to work on rotation shiftsA Bachelor’s degree and knowledge of French and/or German , Italian language will be considered an advantage.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.If you consider yourself an enthusiastic professional that wishes to become a part of Sky Express team

CALL CENTER Agent (based in Athens)

The&nbsp;Technical Records Officer&nbsp;is responsible for supporting the Company’s Continuing Airworthiness Management by ensuring that all aircraft maintenance records, technical documents, and regulatory compliance data, respective to continuous airworthiness, are accurate, complete, and up to date. They are essentially the custodians of an aircraft’s record — every check, repair, modification, and inspection must be recorded properly.Responsibilities:<ul><li>Enter and update information in the database and record‐keeping system.</li><li>Ensure accurate and up‐to‐date documentation of all aircraft and component records, including maintenance records, logbooks and other relevant documents.</li><li>Maintain a comprehensive and organized system for recording, indexing, and filing technical records, ensuring easy retrieval and accessibility of information when needed (e.g. audits, inspections).</li><li>Implement and enforce document control procedures to ensure the integrity, security, and confidentiality of technical records, maintaining proper version control and access restrictions as necessary.</li><li>Ensure compliance with applicable regulations, guidelines, and industry standards regarding record keeping practices and airworthiness requirements.</li><li>Support the performance of regular audits in technical records to verify completeness, accuracy, and adherence to established procedures.</li><li>Generate reports related to aircraft maintenance status, parts usage, and compliance for management and regulatory agencies.</li><li>Work closely with other departments to obtain/provide necessary documentation, resolve issues, and ensure the accuracy of technical records.</li></ul>Competences:<ul><li>Excellent communication skills.</li><li>Excellent problem-solving abilities and attention to detail.</li><li>Very good organizational skills.</li><li>Ability to prioritize tasks and ability to work under pressure.</li><li>Teamwork and collaboration.</li></ul>Requirements:<ul><li>High School Diploma or equivalent.</li><li>1-3 years of experience in data entry and technical records management shall be considered a plus</li><li>Fluency in English (verbal and written) and local language.</li><li>Proficiency Knowledge of MS Office.</li></ul>

Technical Records Officer

The&nbsp;Catering and Inflight Services Quality Assurance Associate&nbsp;is responsible for ensuring that food, beverages, and inflight services meet regulatory standards, customer expectations, and airline policies.This role plays a key part in monitoring catering operations, supplier compliance, and inflight service quality to deliver an outstanding onboard experience for company’s passengers.Responsibilities:<ul><li>Develop and review specifications for products or processes.</li><li>Oversee all product development processes to identify deviations from quality standards.</li><li>Assure ongoing compliance with health and safety instructions and industry regulatory requirements.</li><li>Perform product quality reviews.</li><li>Draft quality assurance procedures covering the quality system and the cultivation and production activities of the company.</li><li>Gather and analyze feedback from flight crews and passengers to improve catering offerings.</li><li>Ensuring that catering suppliers adhere to airline and aviation regulatory standards</li><li>Review the implementation and efficiency of quality systems / collect and compile statistical quality data.</li><li>Generate reports for management on quality trends and areas for improvement.</li><li>Recommend process improvements based on data insights.</li><li>Set specifications for raw materials and intermediate products for suppliers and monitor their compliance.</li></ul>Competences:<ul><li>Excellent communication skills.</li><li>Critical thinking and in-depth problem-solving skills</li><li>Data analytical skills and ability to make data-driven decisions.</li><li>Detail-oriented and result oriented.</li><li>Teamwork and collaboration.</li><li>Ability to prioritize tasks.</li><li>Time management skills and ability to work under pressure.</li></ul>Requirements:<ul><li>Bachelor’s degree in Food Science and Human Nutrition or a related field.</li><li>Previous experience in Quality Assurance role, food procurement or industrial catering operations.</li><li>Experience in managing standards (ISO, HACCP, BRC, IFS, etc.).</li><li>Experience in Quality Assurance principles, Quality management systems and Business Improvement tools are highly desirable.</li><li>Previous experience in aviation will be an asset.</li><li>Flexibility to work in rotation shifts, irregular hours, including nights, weekends, and holidays when needed.</li><li>Fluency in oral and written English/Greek.</li><li>Proficiency Knowledge of MS Office, especially in Excel.</li></ul>

Catering and Inflight Services Quality Assurance Associate

The&nbsp;Catering &amp; Inflight Services Associate&nbsp;is responsible for ensuring the availability, quality, and safety of all items served to airline passengers, while also contributing to the overall efficiency and effectiveness of the airline’s catering supply chain.Responsibilities:<ul><li>Maintain strong relationships with suppliers and address any issues related to product quality, availability, or delivery reliability.</li><li>Implement inventory management systems and procedures to monitor stock levels, track inventory movements, and minimize waste or spoilage.</li><li>Maintain accurate records of purchase orders, delivery receipts, invoices, and inventory transactions related to food supply chain activities.</li><li>Generate reports, analytics to monitor inventory levels, and assess supplier performance.</li><li>Prepare documentation for regulatory compliance ensuring accuracy and completeness of records.</li><li>Plan and schedule deliveries of products to various airport locations, and aircraft galley stores in alignment with flight schedules and operational requirements.</li></ul>Competences:<ul><li>Excellent communication skills.</li><li>Detail-oriented and result oriented.</li><li>Teamwork and collaboration.</li><li>Ability to prioritize tasks.</li><li>Time management skills and ability to work under pressure.</li></ul>Requirements:<ul><li>Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field.</li><li>Previous experience in supply chain logistics, food/product procurement or industrial catering operations.</li><li>Knowledge in inventory management software.</li><li>Critical thinking and in-depth problem-solving skills.</li><li>Strong ability in data analysis, and being able to interpret data, identify trends, and make data-driven decisions.</li><li>Teamwork and communication skills.</li><li>Flexible and well-organized with the ability to manage multiple priorities and deadlines effectively.</li><li>Fluency in oral and written English.</li><li>Proficiency Knowledge of MS Office, especially in Excell.</li></ul>About SKY express:SKY express&nbsp;is a rapidly growing airline, enhancing connectivity across its expanding network. As Greece’s leading carrier for domestic travel, it serves 33 destinations nationwide. Additionally, its international footprint continues to grow, now covering 22 destinations.The company has established significant partnerships with leading international carriers, further enhancing its global reach.The airline operates the youngest fleet in Greece, consisting of&nbsp;27 brand-new aircraft, including Airbus A321neo, Airbus A320neo, and ATR 72-600.In 2024, SKY express was honored with the&nbsp;Innovation Airline Award 2024&nbsp;for the second consecutive year by the European Regions Airline Association (ERA), highlighting its commitment to a sustainable future.As we continue to grow and innovate, we’re excited to welcome you to the SKY express family.Join us on this remarkable journey!Applicants’ personal data will be used for recruitment purposes only and applications will be treated as strictly confidential.Please note that only shortlisted candidates shall be contacted.

Catering & Inflight Services Associate

The&nbsp;Data and Business Intelligence Analyst&nbsp;is responsible for leveraging data-driven insights and strategies that enhance the airline’s performance.The dynamic and complex nature of the airline industry makes data analysis and business intelligence essential for maintaining a competitive and efficient operation. This is a crucial role in leveraging data to support strategic decision-making.Responsibilities:<ul><li>Collect, clean, and analyze large datasets to identify trends, patterns, and insights.</li><li>Develop and implement data models, visualizations, and reports that facilitate understanding and decision-making.</li><li>Design and maintain interactive dashboards and reports to communicate key metrics and findings.</li><li>Ensure data accuracy, consistency, and integrity across various systems and databases.</li><li>Clearly articulate complex technical concepts in a manner that is understandable to a diverse audience.</li><li>Identify growth opportunities by analyzing customer behaviors, market trends, and competitive landscapes.</li><li>Collaborate with business stakeholders (commercial and marketing) to understand their information needs.</li><li>Stay updated on industry trends, emerging technologies, and best practices in data analysis and business intelligence.</li></ul>Competences:<ul><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to collaborate across teams.</li></ul>Requirements:<ul><li>Bachelor’s degree in Data Applied Sciences, Computer Sciences, Mathematics, Statistics, Engineering, or a related field.</li><li>1-3 years of experience as a Data Analyst or Business Intelligence Analyst in a corporate setting.</li><li>Proficiency in business intelligence tools like Power BI (preferred) or similar tools.</li><li>Good understanding of data modeling, ETL processes, data manipulation and cleansing techniques.</li><li>Good knowledge and experience with SQL for querying and managing data.</li></ul>Preferrable Qualifications:<ul><li>Experience in managing and optimizing existing BI reports and creating new ones tailored to business needs.</li><li>Basic understanding of statistical analysis or machine learning concepts, along with familiarity with a supportive programming language such as Python, is advantageous but not essential.</li></ul>About SKY express:We are the Greek multi-awarded airline for excellence and innovation in Europe, which is redefining the landscape of aviation. With Greece’s youngest fleet and the addition of two new AIRBUS A320 neo and four new ATR 72-600 in 2024, at SKY express we keep connecting people,businesses, and dreams wherever we fly.SKY express has been recognized with two prestigious ERA awards for its remarkable work in innovating and excelling in the aviation. More specifically SKY express has been awarded:• The ERA Airline Excellence Award 2023• The ERA Innovation Airline Award 2023At SKY express, we are on a mission to turn everyday flying into a modern, comfortable, and tailormade experience, that fits all our passengers’ needs.We can’t wait to have you on board on this new remarkable journey!Applicants’ personal data will be used for recruitment purposes only and applications will be treated as strictly confidential.Please note that only shortlisted candidates shall be contacted.

Data and Business Intelligence Analyst

We are seeking a highly skilled and results-driven&nbsp;Performance Digital Marketer&nbsp;to develop, implement, track, and optimize our digital marketing campaigns across all digital channels. This role works within the Digital &amp; E-commerce team and aims at driving measurable results through various digital marketing channels.Responsibilities:<ul><li>Design, develop and execute performance marketing strategy plans to drive business &amp; brand goals across digital channels.</li><li>Plan and execute multi-channel campaigns to meet business objectives &amp; targets, including budget allocation, targeting strategies and performance tracking.</li><li>Daily campaign monitoring &amp; management, including optimization techniques, based on best practices.</li><li>Analysis of marketing plans and identification of KPI’s for each project.</li><li>Conduct A/B tests and experiments to optimize campaign performance.</li><li>Monitor and analyze performance metrics to measure campaign effectiveness and ROI.</li><li>Generate regular reports detailing campaign performance, insights, and recommendations for optimization.</li><li>Identify and explore new growth opportunities and channels to expand our customer reach and digital sales.</li></ul>Competences:<ul><li>Excellent analytical skills and ability to interpret data to drive actionable insights.</li><li>Strong project management skills and attention to detail.</li><li>Data-driven mindset and a passion for achieving measurable results.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently and as part of a team in a fast-paced environment.</li></ul>Requirements:<ul><li>Bachelor’s degree in Marketing, Business or STEM field.</li><li>At least 2 years proven experience in digital marketing.</li><li>Hands-on experience in setting up and optimizing Google Ads campaigns (e-commerce and lead generation-oriented campaigns), META and TikTok adverts.</li><li>Google certifications (Search, Display, Video, Analytics) are a must.</li><li>Familiarity with Google Analytics 4, Google Data Studio, Tag Manager, Google Search Console, MS Clarity.</li><li>Excellent written and verbal communication skills in Greek and English.</li></ul>About SKY express:SKY express is a rapidly growing airline, enhancing connectivity across its expanding network. As Greece’s leading carrier for domestic travel, it serves 33 destinations nationwide. Additionally, its international footprint continues to grow, now covering 22 destinations.The company has established significant partnerships with leading international carriers, further enhancing its global reach.The airline operates the youngest fleet in Greece, consisting of&nbsp;27 brand-new aircraft, including Airbus A321neo, Airbus A320neo, and ATR 72-600.In 2024, SKY express was honored with the&nbsp;Innovation Airline Award 2024&nbsp;for the second consecutive year by the European Regions Airline Association (ERA), highlighting its commitment to a sustainable future.As we continue to grow and innovate, we’re excited to welcome you to the SKY express family.Join us on this remarkable journey!Applicants’ personal data will be used for recruitment purposes only and applications will be treated as strictly confidential.Please note that only shortlisted candidates shall be contacted.

Performance Digital Marketer

The&nbsp;CRM &amp; Salesforce Specialist&nbsp;is responsible for the development and execution of the company’s CRM strategy.This role has a critical scope role in managing and optimizing Customer Relationship Management (CRM) systems, by leveraging Salesforce, to enhance customer engagement, improve sales processes, and drive organizational growth.Responsibilities:<ul><li>Develop and execute CRM campaigns using Salesforce, aligning with SKY Express’s business objectives.</li><li>Segment customers based on behavior and preferences for targeted communications.</li><li>Implement customer journeys and automated workflows to increase retention and conversion.</li><li>Ensure seamless integration of Salesforce with other platforms, maintaining data accuracy and compliance.</li><li>Conduct A/B tests and optimize campaigns based on performance.</li><li>Analyze and report on campaign KPIs, using insights to inform ongoing strategy.</li></ul>Competences:<ul><li>Strong analytical skills with attention to detail and data accuracy.</li><li>Effective communication skills.</li><li>Ability to collaborate across teams.</li><li>Project management skills</li></ul>Requirements:<ul><li>Bachelor’s degree in Marketing, Business Administration, Engineering, or a related field.</li><li>2+ years of CRM experience with deep expertise in Salesforce.</li><li>Background in digital marketing, customer segmentation, and retention strategies.</li><li>Knowledge of MS Office.</li><li>Fluency in Greek and English (oral and written).</li></ul>Preferrable Qualifications:<ul><li>Knowledge of HTML, CSS, or SQL.</li><li>Experience with A/B testing.</li><li>Previous experience in the airline or travel sector.</li></ul>Benefits:<ul><li>Development plan opportunities within the company.</li><li>Health &amp; Medical Private Insurance.</li><li>Travel benefits on SKY express flights (including a’ grade family members).</li></ul>About SKY express:We are the Greek multi-awarded airline for excellence and innovation in Europe, which is redefining the landscape of aviation. With Greece’s youngest fleet and the addition of two new AIRBUS A320 neo and four new ATR 72-600 in 2024, at SKY express we keep connecting people,businesses, and dreams wherever we fly.SKY express has been recognized with two prestigious ERA awards for its remarkable work in innovating and excelling in the aviation. More specifically SKY express has been awarded:• The ERA Airline Excellence Award 2023• The ERA Innovation Airline Award 2023At SKY express, we are on a mission to turn everyday flying into a modern, comfortable, and tailormade experience, that fits all our passengers’ needs.We can’t wait to have you on board on this new remarkable journey!Applicants’ personal data will be used for recruitment purposes only and applications will be treated as strictly confidential.Please note that only shortlisted candidates shall be contacted.

Job Ads Ελλάδα, Sky-express - Page 2

first officer airbus a320 (base athens or heraklion, crete)

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call center agent (based in athens)

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technical records officer

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catering and inflight services quality assurance associate

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catering & inflight services associate

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data and business intelligence analyst

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performance digital marketer

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crm & salesforce specialist

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