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The Digital organization powers Pfizer with putting medicines in the hands of patients, while maintaining the highest standards of innovative digital solutions. The Digital PGS Creation Center Team enables Pfizer Global Supply (PGS) to win the digital race in pharma and provides innovative digital solutions that unleashes the power of our people by allowing them to focus their time on value-add activities. Our solutions accelerate key PGS initiatives and help PGS sites realize benefits of continuous improvement more rapidly. Solution Design &amp; Adoption (SD&amp;A) is a multidisciplinary team that enables End to End user experience efforts from the needs assessment through delivery and experience measurement, by using collaborative methods with a user-centered focus to ensure the best digital solutions are in the hands of our PGS and Digital PGS colleagues. Our team consists of two main areas under which our disciplines are divided across. Solution Design focuses on User Research, Design Strategy, Product Design and Design Systems Framework. Solution Adoption focuses on Trainings, Communications and Change Management of our digital PGS solutions. Our team operates as a horizontal shared service to enable the full Digital PGS creation center. (Digital Manufacturing, Digital Quality, Digital Supply, &amp; Digital Site)&nbsp;ROLE RESPONSIBILITIES The Sr Associate - Product Design &amp; User Experience (UX) Research colleague’s responsibilities include but are not limited to:<ul><li>Contribute to the vision and strategy of uniting all solutions under a common set of design practices, design standards, and visual language</li><li>Translate insights and strategy into tangible design proposals to inspire and advance innovation</li><li>Support design teams to scope initiatives, identify priorities, and deliver projects that have multiple stakeholders and moving parts within an Agile framework</li><li>Create design-led approaches to complex problems involving people, processes, and systems</li><li>Produce deliverables including personas, user flows, wireframes, prototypes, test plans, personas, and user journeys to communicate with stakeholders</li><li>Strong visual design skills  · Monitor and track progress throughout development and maintain quality of standards</li><li>Identify and understand business context, demands, and opportunities</li></ul>BASIC QUALIFICATIONS <ul><li>A bachelor's degree is required. An advanced degree is preferred</li><li>3+ years of experience in Product, Service, Interaction Design or related field</li><li>A solid understanding and demonstration of user centric design principles. An advanced proficiency with design and prototyping tools primarily Figma and design systems</li><li>Ability to collaborate actively as part of a multi-disciplinary and global teams</li><li>Enthusiasm, patience, and a solutions-oriented attitude toward any risks and challenges</li><li>Comfort with ambiguity and complex problems </li><li>Organized, able to act independently, and able to switch between different projects in a fast-paced environment </li><li>Familiarity in emergent technologies and how to apply them to different business challenges</li><li>Ability to confidently present work and to accept or provide constructive feedback </li><li>Experience utilizing Lean and Agile methodologies</li></ul> PREFERRED QUALIFICATIONS<ul><li>Agile, or equivalent certification highly desirable</li><li>Pharmaceutical or Manufacturing Industry experience a plus</li></ul>Please apply by sending your CV and a motivational letter in English.

Senior Associate, Product Design

At Pfizer, we believe that every role contributes to our mission of improving patients' lives. Our HR team is a dynamic group of dedicated, solution-oriented, and agile colleagues who think big and challenge the status quo to create space for meaningful work. Your unique perspectives and experiences will be instrumental in attracting and retaining the best talent, ensuring that Pfizer remains an inclusive and exceptional workplace for everyone. By joining us, you will contribute to our mission of improving patients' lives worldwide.What You Will AchieveIn this role, you will:<ul><li>Develop and implement recruitment strategies to attract and retain talented employees, ensuring recruitment targets are met on time.</li><li>Source candidates, conduct interviews, and evaluate employment factors to meet business needs, utilizing innovative communication tools and techniques.</li><li>Manage the entire recruitment cycle, ensuring a positive client and candidate experience while building consensus among internal teams.</li><li>Use judgment to modify methods and techniques, ensuring every stage of recruitment adheres to global operating procedures and best practices.</li><li>Integrate diversity into the staffing process, employing creative sourcing techniques for senior and mid-level positions, including direct sourcing, internet recruiting, networking, and external research.</li><li>Proactively manage candidate pools to keep qualified candidates engaged for current or future opportunities, overseeing the offer process for external candidates.</li><li>Project attendance and deliver high quality result.</li></ul>Here Is What You Need (Minimum Requirements)<ul><li>Bachelor degree with 5+ years of talent recruitment relevant experience</li><li>Solid experience of talent mapping and sourcing, recruitment skill, strong stakeholders engagement and management capability, work delivery beyond expection.</li><li>Quick learner, fast action, deep thinking, exectuition excellence.</li><li>Positive and proactive with strong growth mindset, could drive for excellence</li><li>Strong problem-solving skills and interpersonal skills</li><li>Fluent Arabic and English written and verbal communication skillsBonus Points If You Have (Preferred Requirements)</li><li>Proficiency in using Workday or other applicant tracking systems</li><li>Strong background in recruiting, including direct sourcing and/or experience with recruitment agencies</li><li>Ability to manage high-volume recruitment for complex scientific roles</li><li>Experience working with Excel, PowerPoint, and social media/networking sites</li><li>Strong organizational and time management skills</li><li>Strong relationship management skills</li><li>Ability to mentor and guide other colleagues</li><li>Experience in managing university recruitment strategies and programs</li><li>&nbsp;&nbsp;</li><li>Work Location Assignment:&nbsp;On Premise</li></ul>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Candidate Experience Sr. Associate

The Associate Medical Director perform the medical assessment activities related to drug safety pharmacovigilance for the assigned therapeutic area(s). The Associate Medical Director proactively evaluates safety information from individual cases and cumulative data, identifies and analyses potential signals, and communicates data-driven conclusions to internal and external stakeholders.The Associate Medical Director Reports to Therapeutic Area Head or to Medical Director.What You Will AchieveIn this role, you will:<ul><li>Perform single case medical assessment, including the determination of seriousness, expectedness/listedness/labeledness, and causality of adverse events in compliance with current regulations, internal and external guidance documents, Standard Operating Procedures, Safety Job Aids, the Argus User Reference Guide and case processing/coding</li><li>conventions.</li><li>Maintain the timely submission of expedited reports.</li><li>Support the achievement of the Therapeutic Area’s case processing performance timelines. Identify cases that meet SUSAR reporting criteria, prepare the SUSAR narrative, perform risk assessment, initiate the unblinding process (as appropriate), and make the report available for distribution.</li><li>Identify and evaluate safety signals based on individual cases and cumulative data assessment and by using other signal detection systems. Provide data-driven decisions and communicate these findings proactively and effectively to the key stakeholders.</li><li>Partner with Safety Surveillance and Risk Management and with other Worldwide Safety and Regulatory functional groups to monitor the safety profile of assigned products.</li><li>Actively participate in Risk Management Committees and other risk management activities for assigned therapeutic areas. Perform product safety reviews as appropriate.</li><li>Provide medical safety input as appropriate to Clinical Development Teams regarding expectedness/listedness/labeledness, causality, and data reconciliation.</li><li>As appropriate, provide medical safety input, and review or draft sections of response documents to health authority inquiries.</li><li>Work with the Therapeutic Area Head and Medical Review Head to proactively and effectively communicate product safety issues and proposed solutions to PSSR management and to the Office of the EU Qualified Person.</li><li>Provide timely review of and input to documents, including labeling, protocols, Investigator Brochure, and licensing agreements.</li><li>Provide timely input into product related milestones.</li><li>Provide medical input, review and analysis of Periodic Safety Update Reports, Expert Statements, Risk Management Plans, and other aggregate reports; where appropriate, draft components of these reports. Ensure accurate, relevant, and meaningful ICSR data and insights.</li><li>Provide medical advice and insights to Therapeutic Area colleagues to improve the quality, consistency, accuracy, and clinical relevance of safety reports.</li><li>Support PSSR Quality Assurance activities, addressing observations related to medical assessment, as appropriate. Ensure consistency and quality of the medical assessment process.</li><li>Provide drug safety support when appropriate to product acquisitions, recalls, and legal issues.</li><li>Take responsibility for inspection readiness for medical assessment activities; support regulatory authority inspections when needed.</li><li>Proactively communicate with and engage Therapeutic Area colleagues and key stakeholders (e.g., Clinical Development Teams, Regulatory Affairs, Licensing, Manufacturing, and Marketing) to support business objectives and to discuss and resolve safety issues.</li><li>Engage internal and external customers with a sense of urgency and an appreciation of their needs and point of view.</li><li>As an individual contributor, initiate and/or take a leadership role in projects/process improvements that align with PSSR strategic objectives.</li><li>Develop and maintain comprehensive and current knowledge (e.g., indications, labeling documents, pharmacology) for the assigned product portfolio.</li><li>Develop and maintain a comprehensive working knowledge of current regulations governing the processing and reporting of safety data, Standard Operating Procedures, Safety Job Aids, and case processing/coding conventions, consistently completing curriculum training by the specified due dates.</li><li>Utilize the corporate performance management process to manage goal setting and individual development. Consistently demonstrate Pfizer Values and Leader Behaviors.</li><li>Proactively mentor Therapeutic Area colleagues to foster an environment of trust, understanding, learning, and development.</li><li>Manage or contribute to the mentoring and on-boarding of new PSSR colleagues</li></ul>Here Is What You Need Technical Skill Requirements<ul><li>Demonstrated computer literacy, with proficiency in the use and management of safety databases, including the Pfizer Global Safety Database, Argus Safety, and MS Window, Excel, Word and Outlook</li><li>Ability to achieve personal objectives while meeting departmental standards of performance</li><li>Fluency in oral and written English; knowledge of additional language(s) an advantage</li><li>Experience and skill with medical writing an advantage</li></ul>Qualifications <ul><li>Medical Degree from an accredited institution</li><li>One to two years of experience as an MD in clinical practice</li><li>One to two years of relevant experience in pharmacovigilance, clinical research or related field</li><li>Pharmaceutical industry experience preferred</li><li>Working knowledge of international regulations and guidance documents as related to worldwide reporting requirements, preparation of clinical trial safety assessments, and regulatory submissions including the preparation of aggregate reports</li></ul>Please apply by sending your CV and a motivational letter in English

Associate Medical Director

The Payroll Manager leads payroll operations&nbsp;for&nbsp;assigned country cluster in Regional Shared Service Payroll Hub.&nbsp; Develops procedures and supervises the preparation, documentation and disbursement of colleague payroll payments and payroll taxes. Prepares&nbsp;and consolidates&nbsp;reports&nbsp;for stakeholders, analyzes&nbsp;and addresses&nbsp;audit&nbsp;findings, reconciles and resolves complex payroll processing and colleague payroll issues.&nbsp;&nbsp;Ensures payroll reporting and payments are compliant with company policy, generally accepted accounting principles, and applicable government regulations.&nbsp;&nbsp;Leads a team of 15-20 colleagues and performs end to end people management responsibilities. Works with vendors and Payroll Vendor Governance team to ensure SLA’s and quality metrics are met.&nbsp;ROLE RESPONSIBILITIES<ul><li>Oversees the cluster payroll processing workstream and team member(s).&nbsp;</li><li>Ensures country work instructions for their cluster of countries are up-to-date, payroll controls are executed on time and as per standards, back ups are trained and active. </li><li>Performs end to end people management activities:&nbsp;Colleague recruitment, onboarding, training and development, performance management and team quality, according to Pfizer’s Purpose and Values.</li><li>May be responsible for&nbsp;regular execution&nbsp;or back-up&nbsp;of&nbsp;an&nbsp;assigned payroll&nbsp;depending on the requirements of the cluster.&nbsp; This&nbsp;includes&nbsp;collection and validation of inputs and error resolution, communication of&nbsp;payroll&nbsp;kick&nbsp;off and approval processing milestones, validation&nbsp;and balancing&nbsp;payroll,&nbsp;and&nbsp;processing&nbsp;changes to correct errors or provide updates.&nbsp;&nbsp;&nbsp;</li><li>Act as an escalation point of contact for payroll processing, when needed with ability to resolve escalated issues and problems quickly and independently with both internal and external stakeholders, and third-party vendors</li><li>Ensure the regional payroll processing workstream follows company policies, regional regulatory requirements, and the global payroll strategy.&nbsp;</li><li>Review and certify payroll signoffs as required.&nbsp;</li><li>Work with the payroll vendors to ensure pay disbursements, tax deposits, and tax filings are completed accurately and timely.&nbsp;</li><li>Gather payroll processing feedback and provide information and insight to Payroll Vendor Management.&nbsp;</li><li>Assess technology requirements and changes and ensure that systematic updates are completed by the vendor in a timely and complete manner.&nbsp;</li><li>Ensure all regulatory requirements and updates for the cluster are performed and completed as required.&nbsp;</li><li>Identify opportunities for and implement continuous improvement and transformational projects.&nbsp;</li><li>Promote Pfizer purpose, values and goals with proactive team management, and ensure strong team engagement, as measured by Pulse surveys and PLI evaluations and goal achievement.&nbsp;</li><li>Hybrid working schedule </li></ul>BASIC&nbsp;QUALIFICATIONS&nbsp;&nbsp;<ul><li>Bachelor’s degree in Finance, Accounting, Human Resources or related field required&nbsp;</li><li>7+&nbsp;years experience&nbsp;in payroll,&nbsp;including management of a team&nbsp;</li><li>In-depth knowledge and experience of payroll calculation and processing&nbsp;</li><li>Experience managing a team in a clustered payroll or global business service center</li><li>Ability to maintain privacy and confidentiality&nbsp;</li><li>Fluent English (written, oral, and speaking)</li></ul>PREFERRED QUALIFICATIONS&nbsp;<ul><li>Master’s degree in business or related field preferred&nbsp;</li><li>Experience with Workday, ADP, or other common HCM, payroll and time/attendance systems preferred&nbsp;</li><li>Certified Payroll Professional, or similar&nbsp;professional designation&nbsp;preferred&nbsp;</li><li>Attention to detail and accuracy&nbsp;</li><li>Problem analysis and problem-solving skills&nbsp;</li><li>Data analysis and complex calculations&nbsp;&nbsp;</li><li>Knowledge of UK, Irish payroll preferred&nbsp;</li><li>Knowledge on other major European markets’ payroll preferred</li><li>Good Knowledge on German language preferred</li></ul>Please apply by sending your CV and a motivational letter in English.

Senior Payroll Manager

Digital is at the core of how Pfizer delivers Breakthroughs That Change Patient’s Lives. Advanced technologies that accelerate research, development, manufacturing, and patient access to therapies are all made possible by the infrastructures that enable our Digital landscape.The IT Operations and Global Command Center organization delivers excellence in the pursuit of those breakthroughs through industry-leading infrastructure operations reliability. This is achieved through transparency in business and service health, predictive detection of service interruptions, and improved diagnostics to drive better decisions and interventions. We place data at the heart of what we do and apply a relentless focus on continuous improvement to enable Pfizer’s business processes and patient outcomes.As a Senior Network Reliability Engineer, you will be responsible for:<ul><li>Taking an analytical approach to ensuring services are running smoothly: identifying and regularly reviewing operational health indicators and taking action to ensure services are delivered to defined service levels.</li><li>Continuously analyzing service data to identify and execute upon service improvement opportunities. Opportunities will be assessed on their potential to remove manual effort (‘toil’), improve service reliability, and enhance customer experience.</li><li>Developing, or partnering with other teams to develop automation that will remove toil from the environment, and deliver a more reliable, cost-effective service to the company.</li></ul>The Network Reliability Engineer will take the lead in applying SRE (Site Reliability Engineering) principles for all technologies supported by Network Operations. These technologies include LAN, WAN, Wireless, DDI, Security, and IP Telephony.Role Responsibilities<ul><li>Assume a technical leadership role on major outages or planned events that impact the services in question. Collaborate with the Command Center to ensure processes are optimized for management of critical incidents including escalation matrices, troubleshooting plans and impact statements.</li><li>Embed core principles and practices of Site Reliability Engineering in the delivery of network services. These services include LAN, WAN, Wireless, DDI, Security, and IPT.</li><li>Ensure services are meeting the quality and reliability outcomes expected by customers: identify and regularly review health indicators, taking actions as required.</li><li>Drive a Predictive Operations focus at Network Operations, where emphasis is placed on identifying and taking action to mitigate potential outages before they become business interruptions.</li><li>Continuously analyze service data to identify improvement opportunities. Opportunities will be assessed on their potential to remove manual effort (‘toil’), improve reliability, and enhance customer experience. Maintain a backlog of prioritized opportunities.</li><li>Apply core principles of Chaos engineering where appropriate to improve network reliability at Pfizer’s critical sites.</li><li>Analyse network capacity and performance trends to anticipate future needs and ensure the network can handle growth.</li><li>As it will be a key mechanism for removing toil, the Lead SRE will drive automation efforts for the services in question. This will entail both developing themselves and partnering with other teams to develop automation code to agreed standards.</li><li>Collaborate closely with Product Owners for Network products. This collaboration will include understanding roadmaps, evaluating automation and improvement opportunities.</li><li>Develop and maintain monitoring artefacts that allow for proactive and pre-emptive monitoring of services, with an objective of avoiding service disruptions. Partner closely with Command Center to integrate the artefacts and associated processes into their day-to-day operations.</li><li>Assume a leadership role on major outages or planned events that impact the services in question. Collaborate with the Command Center to ensure processes are optimized for management of critical incidents including escalation matrices, troubleshooting plans and impact statements.</li><li>Lead post-mortems for major events pertaining to the service. Ensure that learnings from service failures are identified and that action plans are develop and executed upon.</li></ul>Basic Qualifications<ul><li>Bachelor’s degree in computer science, Information technology or a related field, or equivalent practical experience.</li><li>5+ years of relevant experience in enterprise network operations settings.</li><li>Proficiency in networking protocols such as TCP/IP, DNS, DHCP, BGP, and others.</li><li>Keen data literacy, skilled at aggregating multiple data sources to drive insights and actions.</li><li>Understanding of network security principles and practices, including firewalls, VPN, IPS, and encryption.</li><li>Strong technical aptitudes, with demonstrated experience in network technologies outlined above. Exposure to Site Reliability Engineering principles and practices.</li><li>Keen data literacy and analytical ability. Must be able to aggregate data from different sources, derive insights and formulate actions accordingly.</li><li>Proven ability to build and improve processes and workflows. Relentless focus on removing toil (manual effort) through process re-design and automation.</li><li>Embraces accountability and exhibits an ownership demeanor, be it in leading the response to a major incident or facilitating service improvement. Includes the ability to effectively lead others more senior than them, and not directly on the same team.</li><li>Exposure to agile ways of working and aptitudes to be effective in such a paradigm. These include a bias toward action and the discipline to do the day-to-day with excellence (examples: facilitate stand-ups, review health indicators, groom backlog).</li><li>Poise in high-pressure situations, must have a track record of dealing with situations like major outages effectively.</li><li>Communicates in a succinct, accurate and timely fashion. Ability to effectively communicate technical issues/challenges to business recipients.</li></ul>Preferred Qualifications<ul><li>As driving automation efforts is a core responsibility for this role, an understanding of software development concepts and coding concepts (python, Java) is preferred.</li><li>Network vendor certifications (e.g., Cisco, Palo Alto, Arista, Riverbed).</li><li>Understanding of and experience in network monitoring tools.</li></ul>

Senior Network Reliability Engineer

The Digital Operations and Command Center organization delivers excellence in the pursuit of those breakthroughs through industry-leading infrastructure operations performance. We strive to revolutionize service dependability by applying advanced analytics to drive predictive detection and interventions. We place data at the heart of what we do and apply a relentless focus on continuous improvement to enable Pfizer’s business processes and patient outcomes.The Process Operations &amp; Improvements role will design, plan, manage, improve, and direct the execution of the business processes. The role will partner with the Process Leads and other key stakeholders and vendors to manage process operations and ensure audit compliance. A key component of the role will be to drive process transformation in partnership with Digital and CTIES stakeholders.The desired outcome will be simplified processes with methods in place for continuous analysis of process optimization, and identification of automation opportunities. This role required strong data analytical skills, along with a solid ability to understand and solve complex and unique problems using tried and tested techniques. An innovative mindset will be key to successful process transformation and to help drive identification, quantification, and proposal of process improvements.Role Responsibilities:<ul><li>Design and develop process measures and KPIs/metrics to measure process efficiency and success. This includes the design, develop and presentation of Process Dashboards</li><li>Support process transformation in partnership with process leads and stakeholders by identifying and implementing optimization opportunities using feedback, analytics, and metrics data to identify issues and improvement opportunities</li><li>Identify and implement process automation opportunities to reduce toil</li><li>Partner with the service management tools group to prioritize improvements, identify funding, and coordinate implementation activities (e.g., requirements, testing, etc.)</li><li>Provide governance for CTIES business and continuous improvement processes.</li><li>Supporting Audit process and response and maintain a state of continuous Audit readiness</li><li>Provide process support, education, and awareness to relevant teams</li></ul>Basic Qualifications:<ul><li>Bachelor of Science degree in Information Management, Computer Science, Engineering, Technology Management, or relevant disciplines</li><li>2+ years demonstrated ability and experience of Process Management and Improvement in a pharmaceutical or regulated environment</li><li>Key knowledge of ITIL Framework will be essential to the success of this role. ITIL Foundation or Practitioner Certification preferred.</li><li>Strong data literacy and analytical ability. Must be able to aggregate data from different sources with keen attention to detail, derive insights and communicate actionable information.</li><li>Exceptional interpersonal and communication skills with the ability to establish relationships, influence outcomes, and deliver effective presentations to a variety of audiences</li><li>Experience in Agile ways of working (Scrum or Kanban)</li></ul>Preferred Qualifications:<ul><li>LEAN Six Sigma certification and proven ability to use process improvement and problem-solving techniques (Kaizen, Six Sigma/Lean, Value Stream Mapping etc.)</li><li>Excel proficiency</li><li>Vendor governance and partnership experience</li><li>ServiceNow experience would be a plus</li></ul>Please apply by sending your CV and a motivational letter in English. Work Location Assignment:&nbsp;HybridPurpose&nbsp;Breakthroughs that change patients' lives... At Pfizer we are a&nbsp;patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.&nbsp;&nbsp;Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.Flexibility&nbsp;&nbsp;We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.&nbsp;Let’s start the conversation!&nbsp;&nbsp;Equal Employment Opportunity&nbsp;We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.Disability InclusionOur mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!

​​Sr Associate, Process Operations & Improvements​

The Order to Cash Collections Analyst will form part of a virtual Global O2C Collections team reporting under the Global O2C Collections Director, Jennifer Strecker. The successful candidate will be responsible for the performance of activities such as Customer Collections and dunning, customer account management, query and dispute management. Completion of these activities will ensure that F&amp;GBS continue to support the achievement of working capital objectives and Leadership amongst other key stakeholders will have access to timely, accurate, and complete Order to Cash information. The successful candidate will receive the benefit of working for a stable and very well-established international corporation with a sonorous name and highly established organizational culture. All our colleagues become an important part of our international, friendly and dynamic team.&nbsp;ROLE RESPONSIBILITIES&nbsp;These responsibilities include but are not limited to the following:&nbsp;<ul><li>Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables.&nbsp;</li><li>Timely execution of customer dunning activities (e.g. outbound calls, emails, letters, etc.)&nbsp;</li><li>Coordinate customer account resolution with internal parties and execute on agreed collection strategies.&nbsp;</li><li>Timely resolution of inbound billing inquiries (calls, emails, letters, etc.,) with respective parties.&nbsp;</li><li>Maintenance of subledger. Process adjustments/write off balances (non-ADA: FX, bank charges, residuals, etc.), manage default accounts (US only) and provide guidance to Cash application on offsets and payment application where required.&nbsp;</li><li>Refund issuance (review, obtain approvals, and confirm).&nbsp;</li><li>Contribute to AR KPI reporting &amp; analysis on performance of AR ledger.&nbsp;</li><li>Research and support resolution of open disputes. Coordinate with relevant internal stakeholders and customer to support timely close-out of open disputes.&nbsp;</li><li>Effectively communicate to peers and management with regards to work tasks and deadlines.&nbsp;</li><li>Manage and resolve escalations in a timely manner ensuring appropriate management oversight where necessary.&nbsp;</li><li>Manage time effectively and communicate to peers and management with regards to work tasks, status and deadlines.&nbsp;</li><li>Proactively ensure hand-offs to supporting teams are timely and clearly communicated as part of a virtual Global Collections team i.e. Other regional hubs for Collections, Cash application, Credit Risk COE, AR Accounting &amp; Compliance, G2N etc.&nbsp;</li><li>Maintain receipt records, files and documentation in an organized manner.&nbsp;</li><li>Share audit documentation to support periodic SAP PC control performance and internal/external audit programs.&nbsp;</li><li>Participate in F&amp;GBS Order-to-Cash global initiatives including transformational projects as needed, as a subject matter expert for the area.&nbsp;</li><li>Ensure strong commitment to the control environment through training and review to meet all control and compliance requirements.&nbsp;</li></ul>QUALIFICATIONS&nbsp;Education and Experience&nbsp;<ul><li>Bachelor's Degree, Finance or Economics or Accounting strongly preferred.&nbsp;</li><li>Fluent English and, Italian language requirements to support effective engagement with Customers and colleagues/business partners as needed (must have Italian language skills).&nbsp;</li><li>Up to 2 years of experience in Accounts receivable and/or broader Order to Cash function preferred.</li><li>Experience with financial shared services preferred.&nbsp;</li><li>Experience of working in cross-functional and multi-cultural team an advantage.&nbsp;</li><li>Ability to work in a high-performing team environment.&nbsp;</li><li>Strong interpersonal skills and ability to communicate with diverse groups and individuals.&nbsp;</li><li>Demonstrated ability to work on own initiative.&nbsp;</li><li>Strong verbal and written communication skills.&nbsp;</li><li>Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas&nbsp;</li></ul>Technical Skills Requirements&nbsp;<ul><li>Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams) required&nbsp;</li><li>SAP ERP system experience preferred including FSCM Collections, Dispute Mgt and S4 Hana.&nbsp;</li></ul>Please apply by sending your CV and a motivational letter in English&nbsp;Work Location Assignment:&nbsp;HybridPurpose&nbsp;Breakthroughs that change patients' lives... At Pfizer we are a&nbsp;patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.&nbsp;&nbsp;Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.Flexibility&nbsp;&nbsp;We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.&nbsp;Let’s start the conversation!&nbsp;&nbsp;Equal Employment Opportunity&nbsp;We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.Disability InclusionOur mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!

Global O2C Collections Analyst & Dispute Mgt - Italian (12 months fixed term)

The Manager – eCommerce Solutions will be responsible for managing solution delivery efforts, coordinating scope and cost with commercial business teams, documenting requirements, then leading design and delivery of solutions for eCommerce at Pfizer.&nbsp; This includes new product launches, and expansion of our eCommerce capabilities. Projects will involve system configurations and technical delivery in SAP S/4 / Commerce Cloud and / or other continuous improvement opportunities in Commercial Operations and Customer Service globally.What You Will AchieveIn this role, you will:<ul><li>Lead and guide moderately complex eCommerce projects, effectively managing time and resources, partnering with business team members/ leadership in the commercial organization.&nbsp;</li><li>Requires functional knowledge of the systems supporting the eCommerce Prime strategy at Pfizer. These include SAP S/4 processes/ SAP Commerce Cloud (Cloud 4 Customer and other functional systems and technologies that support the commercial strategy for Pfizer</li><li>Demonstrate an understanding of eCommerce strategies and technologies and how they integrate with customers globally</li><li>Define customer facing business requirements, design eCommerce solutions within the Pfizer Digital strategy, and delivery systems to meet the requirements</li><li>Collaborate with commercial and trade business users to understand business requirements, provide cost estimates, and design eCommerce solutions to meet business requirements.&nbsp;</li><li>Design, configure and or develop eCommerce solutions to achieve desired functionality and perform testing as needed</li><li>Develop strong relationships at all levels in the organization and collaborate with stakeholders with different cultural backgrounds and in different geographical regions</li><li>Communicate effectively with technical teams to deliver solutions and manage the business users’ expectations to ensure clear communication of the issues to seek input on a timely manner</li><li>Ensure project management deliverables comply with regulatory standards and maintain strong partnerships with Pfizer teams through effective engagement models</li></ul>Here Is What You Need (Minimum Requirements)<ul><li>Bachelor’s degree with 4+ years of relevant experience; OR Master’s degree with 2+ years of relevant experience</li><li>Hands-on experience with SAP configuration in SAP modules and/or SAP Commerce Cloud</li><li>Experience designing and implementing commercial solutions across customers, including exposing services for integration with customer systems on disparate platforms, in a secure and efficient manner</li><li>Project experience using MS Project, Jira to efficiently balance requirements, effort, timeline, and budget for solutioning efforts</li><li>Good organization skills, with the range to manage 2-4 parallel deliverables concurrently</li><li>Robust and well-honed communication skills, including the ability to prepare and present content appropriate for senior leadership.&nbsp; Comfortable preparing concise and accurate summarization of complex efforts/status/concepts using creative and engaging content</li><li>Understanding of financial concepts, success factors and Objectives and Key Results metrics for business performance</li><li>Knowledge of management reporting requirements and functional design</li><li>Excellent communication skills</li></ul>Bonus Points If You Have (Preferred Requirements)<ul><li>Previous experience of at least 1+ full life cycle projects implementing eCommerce solutions integrated with SAP SD, or SAP Commerce Cloud solutions</li><li>Functional knowledge of SAP Sales and Distribution modules and or Finance, configuration for Sales Order Management, Delivery Scheduling, Warehouse Management and Goods Issue functions, invoice and credit management</li><li>Integration experience with other DevOps focused technologies, such as Java, OpenAPI technologies (REST, ODI, SOAP</li><li>Relevant pharmaceutical industry experience</li><li>Management consulting experience</li><li>Experience with Agile Software Delivery</li><li>Knowledge of the pharmaceutical industry, preferably Commercial, supply chain, Finance or marketing</li><li>Experience with SOX compliance / practices is desirable.</li></ul>&nbsp;&nbsp;Work Location Assignment:&nbsp;On PremisePfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Manager – eCommerce Solutions

Do you want to make an impact on patient health around the world? Do you thrive in a fast-paced environment that brings together scientific, clinical and commercial domains through data engineering, data science, analytics and AI? Then join Pfizer Digital’s Artificial Intelligence, Data, and Analytics organization (AIDA) where you can leverage cutting-edge technology to inform critical business decisions and improve customer experiences for our patients and physicians. Our collection of data engineering, data science, analytics and AI professionals are at the forefront of Pfizer’s transformation into a digitally driven organization leveraging data science and advanced analytics to change patients’ lives. &nbsp;The Commercial Domain Delivery team support the Pfizer Commercial Organization as the AIDA experts in data &amp; AI strategy, product design, development, &amp; delivery.As a Senior Manager, Commercial Data Products, your role is to act as a trusted advisor for the US &amp; International commercial stakeholders and identify scalable Commercial data products to solve key business questions.You will be responsible for managing the development and deployment of Commercial data products at scale and be the digital owner of the end-to-end product roadmap.You are expected to work closely with the Digital creation centers, AIDA Commercial COEs, Data Science Industrialization &amp; Data engineering teams and Global commercial Analytics to bring the power of AI, Data and analytics to support key strategic priorities for the commercial organization.As the single point of contact for you will act as domain expert for commercial stakeholders and are expected to act as an orchestrator to drive success in delivery and adoption of these products.ROLE RESPONSIBILITIES <ul><li>Product manager for assigned Commercial data products</li><li>Process owners for scaling, enhancement and industrialization of Commercial data products</li><li>Lead product roadmap creation, development &amp; deployment for key strategic Commercial data products</li><li>Provide digital interface and support for enterprise transformation initiatives supported by Commercial data products</li><li>Partner with CMO-Commercial analytics and act as key interface with Digital/AIDA creation centers &amp; CoEs</li><li>Orchestrate delivery for key AIDA priorities through partnership with Global Commercial Analytics including the Analytics Gateway</li></ul>BASIC QUALIFICATIONS <ul><li>Bachelor’s degree in analytics related area (Data Science, Computer Engineering, Computer Science, Information Systems, Engineering, or a related discipline)</li><li>7+ years of work experience in healthcare/life sciences consulting, analytics or product management in a diverse range of projects</li><li>2+ years’ experience in application of Data/AI/ML in pharma/healthcare commercial organizations</li><li>Experience of working in complex cross-functional environment with senior stakeholders in the pharma commercial domain with very strong communication and ability to influence without authority</li><li>Experience of working in an ambiguous environment and strong problem-solving ability using quantitative approaches</li><li>Strong English communication skills (written &amp; verbal)</li></ul>PREFERRED QUALIFICATIONS<ul><li>Advanced degree in Data Science, Computer Engineering, Computer Science, Information Systems or related discipline</li><li>Hand-on experience in at least one data/analytics engineering /data science language/platforms/technology (SQL, Python, R, SAS, Alteryx, Dataiku)</li><li>Hand-on experience in developing data or AI/ML products for pharma commercial applications</li><li>Product management background in healthcare analytics/technology</li><li>Understanding of pharma commercial data landscape</li></ul>Please apply by sending your CV and a motivational letter in English.&nbsp;&nbsp;Work Location Assignment:&nbsp;Hybrid

Senior Manager, Commercial Data Products

The Order to Cash Collections Analyst will form part of a virtual Global O2C Collections team reporting under the Global O2C Collections Director, Jennifer Strecker. The successful candidate will be responsible for the performance of activities such as Customer Collections and dunning, customer account management, query and dispute management. Completion of these activities will ensure that F&amp;GBS continue to support the achievement of working capital objectives and Leadership amongst other key stakeholders will have access to timely, accurate, and complete Order to Cash information. The successful candidate will receive the benefit of working for a stable and very well-established international corporation with a sonorous name and highly established organizational culture. All our colleagues become an important part of our international, friendly and dynamic team.&nbsp;ROLE RESPONSIBILITIES&nbsp;These responsibilities include but are not limited to the following:&nbsp;<ul><li>Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables.&nbsp;</li><li>Timely execution of customer dunning activities (e.g. outbound calls, emails, letters, etc.)&nbsp;</li><li>Coordinate customer account resolution with internal parties and execute on agreed collection strategies.&nbsp;</li><li>Timely resolution of inbound billing inquiries (calls, emails, letters, etc.,) with respective parties.&nbsp;</li><li>Maintenance of subledger. Process adjustments/write off balances (non-ADA: FX, bank charges, residuals, etc.), manage default accounts (US only) and provide guidance to Cash application on offsets and payment application where required.&nbsp;</li><li>Refund issuance (review, obtain approvals, and confirm).&nbsp;</li><li>Contribute to AR KPI reporting &amp; analysis on performance of AR ledger.&nbsp;</li><li>Research and support resolution of open disputes. Coordinate with relevant internal stakeholders and customer to support timely close-out of open disputes.&nbsp;</li><li>Effectively communicate to peers and management with regards to work tasks and deadlines.&nbsp;</li><li>Manage and resolve escalations in a timely manner ensuring appropriate management oversight where necessary.&nbsp;</li><li>Manage time effectively and communicate to peers and management with regards to work tasks, status and deadlines.&nbsp;</li><li>Proactively ensure hand-offs to supporting teams are timely and clearly communicated as part of a virtual Global Collections team i.e. Other regional hubs for Collections, Cash application, Credit Risk COE, AR Accounting &amp; Compliance, G2N etc.&nbsp;</li><li>Maintain receipt records, files and documentation in an organized manner.&nbsp;</li><li>Share audit documentation to support periodic SAP PC control performance and internal/external audit programs.&nbsp;</li><li>Participate in F&amp;GBS Order-to-Cash global initiatives including transformational projects as needed, as a subject matter expert for the area.&nbsp;</li><li>Ensure strong commitment to the control environment through training and review to meet all control and compliance requirements.&nbsp;</li></ul>QUALIFICATIONS&nbsp;Education and Experience&nbsp;<ul><li>Bachelor's Degree, Finance or Economics or Accounting strongly preferred.&nbsp;</li><li>Fluent English and, Italian language requirements to support effective engagement with Customers and colleagues/business partners as needed (must have Italian language skills).&nbsp;</li><li>Up to 2 years of experience in Accounts receivable and/or broader Order to Cash function preferred.</li><li>Experience with financial shared services preferred.&nbsp;</li><li>Experience of working in cross-functional and multi-cultural team an advantage.&nbsp;</li><li>Ability to work in a high-performing team environment.&nbsp;</li><li>Strong interpersonal skills and ability to communicate with diverse groups and individuals.&nbsp;</li><li>Demonstrated ability to work on own initiative.&nbsp;</li><li>Strong verbal and written communication skills.&nbsp;</li><li>Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas&nbsp;</li></ul>Technical Skills Requirements&nbsp;<ul><li>Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams) required&nbsp;</li><li>SAP ERP system experience preferred including FSCM Collections, Dispute Mgt and S4 Hana.&nbsp;</li></ul>Please apply by sending your CV and a motivational letter in English&nbsp;Work Location Assignment:&nbsp;Hybrid

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