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The houseman responsibility is to provide quality service in all Rooms and Guest Pubic Areas that exceeds Guest’s expectations.&nbsp;The Houseman must demonstrate genuine concern for Guests while ensuring friendly, safe, efficient and professional service. In order to consistently exceed Guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.&nbsp;Key Duties and Responsibilities<ul><li>Exceed Guest expectations of housekeeping services for the rooms and Public Areas&nbsp;</li><li>Meticulously adhere to the standard operating procedures&nbsp;</li><li>General and deep cleaning of toilets, corridors, trolleys, pantries and caddies as per the standard procedures.</li><li>Leans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.</li><li>Washes walls and ceiling, moves furniture and turn mattress.</li><li>Dusts and polishes metalwork and wooden surfaces</li><li>Removes trash collected by room attendants.&nbsp;</li><li>Perform duties of room attendant when necessary.</li><li>Help the house maids with the heavy lifting when super cleaning / spring cleaning of rooms.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;&nbsp;<ul><li>Education High School&nbsp;</li><li>Strong knowledge of cleaning supplies and procedures</li><li>Strong ability to follow verbal instructions&nbsp;</li><li>Ability to work independently without direct supervision&nbsp;</li><li>Previous cleaning experience may be an advantage, but not generally required&nbsp;</li><li>Must have the ability to communicate effectively with guests, co-workers and managers&nbsp;</li><li>Be ready for flexible schedule&nbsp;</li><li>Strong knowledge of all Hotel facilities, their service and working hours&nbsp;</li><li>Mantain posiive attitude and body language at all time&nbsp;</li></ul>&nbsp;Οροφοκόμος Σχετικά με το ρόλοΗ ευθύνη του οροφοκόμου είναι να παρέχει ποιοτικές υπηρεσίες σε όλα τα δωμάτια και τους χώρους του Guest Pubic που ξεπερνούν τις προσδοκίες των επισκεπτών.&nbsp;Ο οροφοκόμος πρέπει να επιδεικνύει γνήσιο ενδιαφέρον για τους επισκέπτες, εξασφαλίζοντας παράλληλα φιλική, ασφαλή, αποτελεσματική και επαγγελματική εξυπηρέτηση. Προκειμένου να υπερβεί σταθερά τις προσδοκίες των επισκεπτών και να παρέχει τα υψηλότερα επίπεδα προϊόντων και υπηρεσιών, ενδέχεται να ανατεθούν πρόσθετα καθήκοντα και ευθύνες ανάλογα με τις ανάγκες.&nbsp;Βασικά καθήκοντα και αρμοδιότητες<ul><li>Να υπερβαίνει τις προσδοκίες των επισκεπτών όσον αφορά τις υπηρεσίες καθαριότητας για τα δωμάτια και τους κοινόχρηστους χώρους.&nbsp;</li><li>Να τηρεί σχολαστικά τις τυποποιημένες διαδικασίες λειτουργίας&nbsp;</li><li>Είναι υπεύθυνος για τον γενικό και βαθύ καθαρισμό των τουαλετών, των διαδρόμων, των καροτσιών, των ντουλαπιών και των καλαθιών σύμφωνα με τις τυποποιημένες διαδικασίες.</li><li>Να καθαρίζει χαλιά, μοκέτες και επικαλυμμένα έπιπλα χρησιμοποιώντας ηλεκτρική σκούπα, σκούπα και μηχανή σαμπουάν για μοκέτες.</li><li>Να πλένει τοίχους και οροφές, να μετακινεί έπιπλα και να γυρίζει στρώματα.</li><li>Να ξεσκονίζει και να γυαλίζει μεταλλικές και ξύλινες επιφάνειες</li><li>Να απομακρύνει τα σκουπίδια που συλλέγονται από τους φροντιστές δωματίων.&nbsp;</li><li>Να εκτελεί καθήκοντα συνοδού δωματίου όταν είναι απαραίτητο.</li><li>Να βοηθά τις καμαριέρες με τα βαριά αντικείμενα όταν γίνεται υπερκαθαρισμός/ανοιξιάτικος καθαρισμός των δωματίων.</li><li>Να συνδράμει σε οποιαδήποτε άλλα καθήκοντα απαιτηθούν από τον διευθυντή ή άλλο μέλος της ομάδας διαχείρισης.</li></ul> Απαιτούμενα προσόντα<ul><li>Απόφοιτος Λυκείου</li><li>Γνώση των προμηθειών και των διαδικασιών καθαρισμού</li><li>Ικανότητα να ακολουθεί οδηγίες&nbsp;</li><li>Ικανότητα αυτόνομης εργασίας χωρίς άμεση επίβλεψη&nbsp;</li><li>Προηγούμενη εμπειρία στον καθαρισμό αποτελεί πλεονέκτημα&nbsp;</li><li>Ικανότητα αποτελεσματικής επικοινωνίας με τους επισκέπτες, τους συναδέλφους και τους διευθυντές&nbsp;</li><li>Ευελιξία για εργασία σε βάρδιες</li><li>Γνώση όλων των εγκαταστάσεων του ξενοδοχείου, των υπηρεσιών και των ωρών εργασίας τους&nbsp;</li><li>Διατήρηση θετικής διάθεσης</li></ul>

Houseman, One&Only Aesthesis, Athens (8029) Οροφοκόμος

Responsible to produce foods within designated area and preparation of dishes in accordance with the stipulated recipes or instructions from Senior Kitchen staff as per menu requirements. Maintain a high standard of production, quality, presentation and cleanliness laid down by the Executive Chef.&nbsp;&nbsp;Key Duties and Responsibilities&nbsp;•&nbsp;&nbsp;&nbsp;Ensure that all preparation, production, dishes, specialized menu items are prepared on time and to the standard required by the Executive Chef.&nbsp;•&nbsp;&nbsp;&nbsp;Maintain consistent flavor and presentation in conjunction with menu concept. Enhance the reputation of the outlet under the guidance of the Sous and Executive Chefs.&nbsp;•&nbsp;&nbsp;&nbsp;Allocate work to subordinates, observing their working methods and productivity. Assist them and coordinate with senior staff to provide subordinates with the necessary on the job training showing new or better techniques.&nbsp;•&nbsp;&nbsp;&nbsp;Maintain a daily kitchen shift that will ensure all areas of responsibility are covered, including a consistently clean and orderly workplace.•&nbsp;&nbsp;&nbsp;Ensure that all aspects of food handling, preparation, service and storage of all ingredients is to the relevant legislation. This is to include the correct labelling for cooked foods, temperature control of raw and cooked ingredients, correct storage of trolley items and handling of prepared foods prior to service periods.•&nbsp;&nbsp;&nbsp;Seek advice, guidance and assistance regarding any unresolved problems pertaining to food, equipment, staff and stores from senior chefs and production staff.&nbsp;•&nbsp;&nbsp;&nbsp;Ensure that all produce, dry goods and other ingredients issued by stores or suppliers are received to the required standard. You are to seek clarity on any food items that do not meet the minimum standards as laid down by senior chefs.•&nbsp;&nbsp;&nbsp;Ensure that all equipment is fully operational and effective for use in the production of food items and to report any malfunctions to the maintenance department. This includes all areas of your work area, floors, walls, air conditioning, electrical, water and operating machinery and equipment.&nbsp;•&nbsp;&nbsp;&nbsp;Make the guests dining experience a memorable one by participating in restaurant and food service activities as required and fulfilling guest requests to the best of your ability.•&nbsp;&nbsp;&nbsp;To ensure that all Food Safety standards – HACCP / DIVERSEY or else&nbsp;are followed to the fullest.&nbsp;•&nbsp;&nbsp;&nbsp;To assist with any other duties as required by the line manager or another member of the management team.&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;•&nbsp;&nbsp;&nbsp;A qualification in professional cookery or similar from a recognized training institute.&nbsp;•&nbsp;&nbsp;&nbsp;A minimum of 1 year experience in a high-end restaurant, hotel or cruise ship environment.•&nbsp;&nbsp;&nbsp;Good knowledge of English•&nbsp;&nbsp;&nbsp;Knowledge of the highest standards and quality production, preparation and presentation within your specialized area.&nbsp;•&nbsp;&nbsp;&nbsp;Knowledge of the highest standards of hygiene practices as laid down by health and safety regulations as well as international catering standards.&nbsp;&nbsp;

Demi Chef de Partie, Pastry, One&Only Aesthesis, Athens (15038)

Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the colleagues and managing all food related functions. Works to continually improve guest and colleague satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing colleagues including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and colleague diner) and all support areas). This position is responsible for HACCP certification and the success of all hygiene audits and LQA.&nbsp;&nbsp;&nbsp;Key Duties and Responsibilities&nbsp;&nbsp;<ul><li>Leads Culinary team and provides direction for day-to-day operation.</li><li>Works closely with the Director of Food &amp; Beverage and his team of people.</li><li>Provides guidance and direction to subordinates, including setting quality &amp; quantity standards and monitoring performance.&nbsp;</li><li>Provides direction for menu development.&nbsp;&nbsp;</li><li>Monitors the quality of raw and cooked food products to ensure that standards are met.&nbsp;&nbsp;</li><li>Determines how food should be presented and create decorative food displays.&nbsp;&nbsp;</li><li>Recognizes superior quality products, presentations and flavour.&nbsp;&nbsp;</li><li>Ensures compliance with food handling and sanitation standards.&nbsp;&nbsp;</li><li>Follows proper handling and right temperature of all food products.&nbsp;&nbsp;</li><li>Ensures colleagues maintain required food handling and sanitation certifications.&nbsp;&nbsp;</li><li>Maintains purchasing, receiving and food storage standards.&nbsp;&nbsp;</li><li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.&nbsp;&nbsp;</li><li>Provides and supports service behaviours that are above and beyond for customer satisfaction and retention.&nbsp;</li><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.&nbsp;&nbsp;</li><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers daily.&nbsp;</li></ul>&nbsp;&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;&nbsp;<ul><li>Several years of professional experience in 5* properties,</li><li>International experience will be considered as an Asset,</li><li>Certified qualification as a Chef from a recognized institute,</li><li>Excellent Communication and People&nbsp;management advanced skills,</li><li>An understanding of the preparation, delivery and services associated with the highest standards of cuisine found in the international hospitality environment,</li><li>HACCP certified,</li><li>Good Computer skills,</li><li>Fluency in English language,</li><li>Workplace training from within a high standard hotel environment.</li></ul>&nbsp;

Executive Chef (6659)

A hostess or host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and escort them to their seat. They also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary. He/she will work closely with the Culinary and Beverage teams to ensure One&amp;Only service standards exceed the experience of the guest. (seasonal contract)&nbsp;Key Duties and Responsibilities<ul><li>Greeting guests as they enter and putting them on a waiting list as necessary.</li><li>Providing guests with menus and answering any initial questions.</li><li>Seating guests at tables or in waiting areas.</li><li>Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.</li><li>Engaging with guests to ensure they're happy with food and service.</li><li>Responding to complaints and helping to resolve them.</li><li>Answering phone calls, taking reservations and answering questions.</li><li>A knowledge of the menu.</li><li>Helping out with other positions in the restaurant as needed.</li><li>Providing great customer service.</li><li>To assist with any other duties that are required by the member of the management team.</li></ul> Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>At least 2 years’ experience</li><li>Excellent Communication skills&nbsp;</li><li>Excellent knowledge of English</li><li>Workplace training from within a high standard hotel environment.</li><li>Knowledge of catering operations and beverage practices within the catering industry.&nbsp;</li><li>Experience in luxury resort would be an advantage but not a requirement.</li></ul>&nbsp;

Hostess, Restaurant, One&Only Aesthesis Athens (6809)

A Revenue Accountant manages a company's revenue transactions, ensuring accuracy and compliance with regulations. They support financial forecasting and reporting, contributing to strategic decisions by providing insights into the company's performance. Their role ensures proper revenue recognition and maintains the integrity of financial statements.&nbsp;&nbsp;&nbsp;&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Management of financial accounting policies and procedures related to revenue recognition and internal controls.</li><li>Reconciling Revenue Accounts to ensure integrity of the financial statements both in terms of Income and Tax on Revenue.</li><li>Perform technical accounting review to ensure proper revenue recognition under USALI.</li><li>Performing detailed revenue analysis and reporting findings.</li><li>Ensure compliance with accounting principles and regulations and timely recording or revenue transactions.</li><li>Conducting regular Income Audits to ensure all source of Revenue of all Resort’s outlets comply with Internal Policy.</li><li>Assist operations to improve performance while complying with internal financial procedures.</li><li>Handle electronic books (myDATA).</li><li>Assist in the preparation of tax returns (CIT, VAT, other).</li><li>Assist in the preparation of Financial Statements.</li><li>Actively participating in the month-end and year-end closing processes, including the preparation of journal entries and supporting documentation.</li><li>Engage in tax reporting processes (Greek GAAP, IFRS).</li><li>Liaise with all business functions for various accounting &amp; tax issues.</li><li>Collaborating with sales and legal teams to review contracts for revenue implications.</li><li>Seeking opportunities to develop your own expertise by taking on greater responsibility and/or more technically demanding tasks</li><li>Ensure timely and accurate preparation of all tax obligations, manage payment of liabilities, and perform month-end processes with control over accounting records.</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>Bachelor’s degree in economics, or Accounting &amp; Finance</li><li>Master’s degree in taxation or other Professional Qualification will be considered an asset.</li><li>Strong understanding of revenue recognition and accounting principles.</li><li>Ability to analyze large amounts of financial data.</li><li>Experience in Hospitality industry is mandatory</li><li>Experience in MyData</li><li>Knowledge in OPERA, Micros Simphony.</li><li>Strong verbal and writing skills both in English &amp; in Greek</li><li>A confident and positive attitude, focused on teamwork and communication with colleagues at all levels.</li></ul>&nbsp;

Hotel Revenue Accountant/ Income Auditor (11590)

The bartender is responsible for providing professional and customer focused service to our guests, ensuring a memorable experience for guests. He will work closely with the Culinary and Service teams to ensure One&amp;Only service standards exceed the experience of the guest. Will work with the FB Leadership team to establish trainings and implementing plans that will help the team exceed the departmental goals.Key Duties and Responsibilities<ul><li>Maintain complete knowledge of service requirements for assigned function</li><li>Knowing all Liquor brands, beers and non-alcoholic beverages ordered.</li><li>Characteristics/description of wines/champagnes ordered.</li><li>Designated glassware, ingredients, preparation method and garnishes required</li><li>Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.</li><li>Transport supplies from storeroom to bar set-up area.</li><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Ensure that standards are maintained at a superior level daily.</li><li>To be proficient in the History of the Specialty Outlets and act as an ambassador to it</li><li>Well knowledge of the Outlet’s menus and promotional activities.</li><li>To ensure the smooth preparation of the bar side-stations, mise-en-place and bar set-ups as per outlets and One&amp;Only standards.</li><li>To ensure that all Food Safety standards – HCCP / DIVERSEY&nbsp;&nbsp;are followed to the fullest.</li><li>To assist with any other duties that are required by the Food and Beverage management or another member of the Hotel management team.</li><li>Perform any side-work as requested</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>At least 2 years’ experience at a similar level</li><li>Excellent knowledge of English</li><li>Excellent Communication skills</li><li>Workplace training from within a high standard hotel environment.</li><li>An understanding of the preparation, delivery and services associated with the highest standards found in an international hospitality environment.</li><li>Experience with Micros is a plus</li><li>Experience in a luxury resort would be an advantage but not a requirement. Experience in&nbsp;luxury resort would be an advantage but not a requirement.</li></ul>

Bartender - Manko - One&Only Aesthesis

The Director of Marketing and Communications is responsible for delivering commercially driven omnichannel marketing and communication strategies aimed at driving brand awareness, resort positioning, storytelling and content across owned, earned and paid media in key international markets. The Director of Marketing &amp; Communications must have a strong understanding of brand strategy, marcomms campaigns, digital marketing, creative storytelling, partnerships, PR and design. The Director of Marketing &amp; Communications will work closely with the Commercial Director, and all resort operational heads, to ensure marcomms activations are aligned with programming calendars and One&amp;Only global branding standards are maintained across all resort consumer and colleague touchpoints and channels.&nbsp;Key Duties and Responsibilities:&nbsp;<ul><li>Marketing &amp; Communications strategies: Develop, create and execute integrated resort Marketing and Communication yearly plans for the resort and the outlets&nbsp;to drive brand awareness and booking conversion. Monitor and measure campaign performance to accurately determine top line impact and ROI. Campaigns should drive revenue across all departments i.e., rooms, experiences, wellness, F&amp;B etc.</li><li>Resort brand positioning: Drive the resort’s positioning statements, values and USPs working closely with Global Marketing &amp; Communications Team</li><li>Storytelling development and content creation: Develop storytelling strategies that include, but not limited to: brand partnerships, resort activations, programming, content creation, photo and video shoots, post production</li><li>Content distribution: Develop storytelling distribution across all B2C and B2B channels including, but not limited to: website, social, email marketing, press room, resort collateral, advertising, trade</li><li>E-commerce / Advertising: Execute print and digital consumer advertising campaigns</li><li>Agency management: In tandem with the Global Marketing &amp; Communications Team, build relationships and manage global agency networks including communications agencies, social media agencies, digital advertising agencies, CRM agencies.&nbsp;</li><li>Channel management: Drive channel integration, optimisation and management across SEO, SEM, website, social, CRM and acquisition campaigns. Track, analyze and report website and online marketing campaigns across multiple channels and customer touch points.</li><li>On-property brand management: Drive and implement One&amp;Only global brand standards across all physical, digital and print guest facing touchpoints from pre-arrival to post-stay e.g., pre-arrival communication templates, in-room collateral and amenities, F&amp;B collateral, back-of-house displays etc.&nbsp;</li><li>Sales &amp; Marketing materials: Develop and design all Sales &amp; Marketing collateral and materials – brochures, presentations, ad campaigns</li><li>Partnerships: Identify and pursue strategic local and international partnerships to help position the resorts and create new and engaging content.&nbsp;</li><li>PR &amp; Media Relations: media engagement, agency management, crisis communications, press room content, hosting media and KOLs&nbsp;</li></ul> Skills:<ul><li>Strategic thinking and brand strategy – a strong understanding in brand building and clear strategic and imaginative thinking&nbsp;</li><li>Creative and design –a strong understating of luxury design and brand alignment&nbsp;</li><li>Digital marketing – an understanding of digital full-funnel marketing strategies including SEM, programmatic, social, video, display banner ads etc.</li><li>Copywriting – excellent English writing skills&nbsp;</li><li>Presentation skills – ability to speak and present effectively before groups such as General Manager, Resort Department Heads, Global Office, customers, or colleagues</li><li>Leadership and communication - proven leadership, communication, project management, and organizational skills&nbsp;</li></ul> Required Experience:<ul><li>Minimum of 5 years’ experience in Marketing and Communications in luxury hospitality or luxury lifestyle brand</li><li>Proven track record implementing successful Marketing and Communication strategies and campaigns to build brand reputation, awareness, and conversion&nbsp;</li><li>Global outlook with experience of working across multiple regions&nbsp;</li></ul> Travel Requirements:Occasional international travel Eligibility:&nbsp;EU passport&nbsp;What we Offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li><li>Prepaid bonus card.</li></ul>

Director, Marketing & Communications | One&Only Aesthesis, Athens (15673)

Server is responsible to provide professional and customer focused service to our guests, ensuring their dining experience will become a memorable experience.&nbsp;&nbsp;Key Duties and Responsibilities<ul><li>Consistently offer professional, friendly and engaging services.</li><li>Organize table settings and maintain tables dirt-free and tidy</li><li>Maintain pleasant interaction with guests at all times</li><li>To report for duty punctually, in full uniform according to appearance and grooming standards</li><li>Follow directions from the Waiter/Waitress in order to ensure exceptional guest service</li><li>Constructively cooperate with other serving specialists and the kitchen department to reassure quality of services</li><li>Preserve the workstation organized and stocked in order to better accommodate the needs of the Waiter/Waitress and of our guests</li><li>Always follow strict hygiene procedures along with the Food &amp; Beverage regulations&nbsp;</li><li>To be responsible for handling of all equipment and supplies.</li><li>Perform any side-work as requested</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>Good communication skills&nbsp;</li><li>Good knowledge of English</li><li>Minimum 1 year experience in a restaurant or catering institution with recognized high standards.</li><li>Experience with Micros is a plus</li><li>Experience in luxury resort would be an advantage but not a requirement.</li><li>&nbsp;</li></ul>What We Offer•&nbsp;&nbsp;&nbsp;A dynamic and collaborative work environment in a world-class luxury resort.•&nbsp;&nbsp;&nbsp;Career growth opportunities within One&amp;Only Resorts.•&nbsp;&nbsp;&nbsp;Continuous training and professional development.•&nbsp;&nbsp;&nbsp;Competitive salary and benefits package.•&nbsp;&nbsp;&nbsp;Private health insurance.•&nbsp;&nbsp;&nbsp;Exclusive discounts at partner businesses.

Waiter | Manko | One&Only Aesthesis (10491)

Key Duties and Responsibilities&nbsp;<ul><li>Responsible for ensuring that all electrically related maintenance and repairs are carried out in all areas of the resort, including the laundry, kitchens, rooms, food and beverage outlets, public areas, industrial and staff areas.</li><li>Oversee all required works performed at specified intervals in line with the Engineering Department preventative maintenance program.</li><li>Perform any necessary requirements to achieve compliance with local legislation and council laws, including electrical testing and tagging.</li><li>Perform duties and tasks in accordance with both resort and Engineering Department policies &amp; procedures.</li><li>Perform all other duties as assigned by Maintenance Management, to be familiar with the buildings and public areas, all pieces of equipment and installation, pipe and cable routing, valves and control panels, ducting, dampers and electrical, water and gas meters.</li><li>Continuously give feedback to the supervisor on tasks pertaining to the trade.</li><li>Perform room maintenance as per Perfect Room Program checklist.</li><li>Perform Public Areas Maintenance as per PAM program checklist.</li><li>To fill and record any discrepancies found in the rooms and public areas and inform supervisor accordingly.</li><li>Should be able to determine sources of possible defects to prevent unexpected breakdowns and perform proper repairs.</li><li>Must be familiar with fire detection systems, firefighting and escape routes– smoke and heat detectors, call points, fire hose reels and fire hydrants.</li><li>To attend fire alarm calls out and assists as per fire alarm procedures.</li><li>Ensure that emergency situations are dealt with tact and solved accordingly.</li><li>Ensure that hotel assets are protected while performing duty.</li><li>Must ensure that protective equipment is used wherever applicable.</li><li>To assist work undergone by either outside contractors or in-house.</li><li>Is expected to make him available at any time to carry out any job outside the scope of his daily work according to the needs of the operations or intervene personally on repair and maintenance work.</li><li>To be able to work in team as required by the nature of the work for good functioning of operations and pertaining to guest satisfaction.</li><li>To ensure that all maintenance requests are logged in the maintenance request book and communicated for action to the related person.</li><li>To attend to daily maintenance requests as assigned.</li><li>To fill in the maintenance request logbook once job completed, providing all details as required in the log book.</li><li>Ensure compliance with the minimum standards of legislation particularly where safety is involved.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>Preventative maintenance management.</li><li>Budget management.</li><li>Should be able to complete work in a timely manner.</li><li>Fluent in written and spoken English, other languages are a distinctive advantage.</li></ul>&nbsp;&nbsp;&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Technician, Electrical (6573) / Ηλεκτρολόγος

To assist in maximizing Room Revenue and occupancy, entering reservations into Opera and follow up all reservations to ensure all bookings are guaranteed and confirmed, with complete booking details such as flights, passport copies, and preference. Be responsible for the entire reservation process by providing prompt, efficient and responsive service to guests, so as to achieve a high level of guest satisfaction and organizational profitability in an environment of high individual morale. In addition to perform all such duties and to carry out all such responsibilities as may be assigned from time to time to ensure highest level of personalized attention.&nbsp;Key Duties and Responsibilities<ul><li>Exercises proper selling, up-selling, cross selling and suggestive selling technique in order to maximize property revenue.</li><li>Using the official templates in the inquiries and confirmation of reservations and have a knowledge of the reservation SOPs and procedures. Following the Forbes &amp; LQA standards</li><li>Ensures every caller directed to the department receives an optimum level of services and care at all times.</li><li>Handles guest queries, requests and complaints related to reservations in a polite and efficient manner. Seeks guidance from Team Leader or Manager to minimize customer dissatisfaction.</li><li>Records and processes reservations via all channels and ensuring response within 12 hours of receipt.</li><li>Identifies and anticipates needs and requirements by asking open-ended questions to obtain all necessary information.</li><li>Handles requests from companies and travel agents via phone or other platforms. Makes sure booking information is input correctly into the system.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>University Graduate preferred (minimum High School Graduation)</li><li>Minimum of 2 years experience with Reservations or significant experience of working in contact centre or similar field</li><li>Excellent communication skills</li><li>Excellent knowledge of English&nbsp;</li><li>Experienced in using Opera system</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint)</li><li>Strong interpersonal skills</li><li>&nbsp;</li></ul>What we Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li><li>Prepaid bonus card.</li></ul>

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