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Customer Care Specialist-Dutch/English BilingualWhat does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist.Responsibilities:<ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role&nbsp;</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer’s interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul>Role Requirements:<ul><li>Must be bilingual in Dutch (C1/C2/Native) and English (B2/C1) speaking and writing</li><li>Experience in Customer Support, technical support, especially with a help desk or other IT functions&nbsp;</li><li>Great communication skills, written and orally</li><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>About UsWe are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people.TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer.How We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL&nbsp;https://www.taskus.com/careers/.

Remote Bilingual Dutch/English Customer Care Specialist

Reporting to Market Demand Planning Manager, the Market Demand Planner is responsible for the Demand Planning&nbsp;process.WHAT YOU WILL DO:•Co-creates the long-range plan and annual BP from channel perspective, aligning the channel vision based on relevant customer, shopper insights and local channel understanding•Contributes to the identification of long-term country big bets and translates marketing activity calendar into specific channel actions, having channel activity calendar as an output•Manages disciplined execution of channels’ calendar by ensuring alignment with sales calendars•Partners with all marketing teams to explore regional specific opportunities and plans and integrate in the annual channel activity calendar and DME master plan for the country•Owns risk assessment and designs contingency planning for related channel programs by ensuring zero business impact•Defines 360 look of success channel KBIS and responsibility for results delivery•Tracks performance of channel programs and proposes on going corrective actions if needed•Identifies opportunities in existing channel execution for reducing costs and wastage•Demand planning reporting, forecast accuracy root cause analysis, product aging tracking and controlARE THESE YOUR SECRET INGREDIENTS?•I&nbsp;have strong communication and interpersonal skills•I have&nbsp;experience&nbsp;in program/project management•I am results oriented•I have strong project management skills and problem-solving skills•I have customer-centric mindset•University degree, preferably in areas of Business Administration, Mathematics, Statistics or related fields•At least 2 years of experience in Commercial, Logistics, Planning departments•Proficient with ERP systems•Very good computer &amp; MS Office skills with strong knowledge of MS Excel, MS Access; VBA knowledge will be considered&nbsp;&nbsp;as an asset•Advanced English language&nbsp;skillsOUR&nbsp;DE&amp;I STATEMENT/COMMITMENT:Our goal is to create the right environment in which all our employees will feel that they belong to a big family and will have the opportunity to be inspired and develop continuously. At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Market Demand Planner (Temporary Contract)

We are seeking a&nbsp;Senior Data Software Engineer&nbsp;to join our Data &amp; Analytics team, focusing on utilizing cloud-native technologies in our Microsoft Azure environment.You will be pivotal in processing large volumes of financial data, innovating to enhance scalability, reduce processing latency, and increase processing transparency. The ideal candidate will be involved in every stage of the development lifecycle, from engineering robust solutions to collaborating with business partners and supporting operations.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-DNI#LI-YAROSLAVADIAKOVAResponsibilities<ul><li>Develop and maintain high-stability, performant solutions within the Microsoft Azure environment</li><li>Utilize Databricks, Azure DevOps, Delta Lake tables, and spark structured streaming in project implementations</li><li>Collaborate with business partners and IT experts to understand requirements and shape solutions</li><li>Participate in code reviews to ensure software quality</li><li>Ensure accurate and up-to-date documentation of processes and solutions</li><li>Support operations team in addressing complex problems</li><li>Improve and maintain data processing pipelines used in financial data analysis</li><li>Break down complex requirements into achievable tasks</li><li>Ensure solutions are effectively tested and aligned with business needs</li></ul>Requirements<ul><li>At least 3 years of experience in Data Software Engineering</li><li>Proven core Python software engineering skills, ideally in a finance data context</li><li>Proficiency in Apache Spark and familiarity with Delta Lake tables</li><li>Strong background in relational data models and SQL</li><li>Experience using automated testing to ensure software quality</li><li>Strong analytical skills with the ability to manage complexity</li><li>Self-driven and proactive in addressing issues and opportunities</li><li>Fluent in English with effective collaboration skills in both in-person and remote settings</li><li>Competency in working within a Cloud-native environment, specifically with Microsoft Azure technologies</li><li>Ability to work onsite approximately 3 days per week</li></ul>Nice to have<ul><li>Experience in Lakehouse architecture</li><li>Understanding of low latency processing mechanisms</li><li>Prior exposure to financial data processing systems</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

Senior Data Software Engineer

We are seeking a highly skilled and motivated&nbsp;Senior Data Software Engineer&nbsp;to join our innovative team.In this role, you will leverage cloud-native technologies, including Databricks, Azure DevOps, Delta Lake tables, Spark Structured Streaming, and Lakehouse architecture, within our Microsoft Azure environment. You will play a pivotal role in processing large volumes of financial data, driving innovative solutions that enhance scalability, reduce processing latency, and improve transparency.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-DNI#LI-IK2Responsibilities<ul><li>Engineer and maintain high-performance data solutions leveraging Python, Apache Spark, and Delta Lake</li><li>Participate in the full software development lifecycle, including requirements analysis, solution design, code reviews, and documentation</li><li>Collaborate with business partners, IT teams, and architects to ensure data pipelines meet complex and evolving requirements</li><li>Optimize financial data processing pipelines to improve scalability and reduce latency</li><li>Use automated testing to ensure reliability, stability, and accuracy in data processing</li><li>Break down complex data problems into achievable solutions through strong analytical skills</li><li>Support operations teams by troubleshooting and resolving complex pipeline issues</li><li>Identify opportunities for improvement and proactively address challenges</li><li>Design and implement robust relational data models and SQL-based solutions</li><li>Partner with the product owner and team members to deliver seamless data workflows</li><li>Build systems and pipelines that align with modern cloud-native architectural principles</li></ul>Requirements<ul><li>3+ years of professional experience in data engineering or software engineering roles</li><li>Strong core Python software engineering experience with proficiency in Apache Spark and Delta Lake</li><li>Expertise in relational data models and SQL for designing and managing large-scale data solutions</li><li>Knowledge of Azure Cloud Ecosystem, Databricks, and Azure DevOps</li><li>Background in financial data processing and handling large-scale analytics workloads</li><li>Familiarity with Spark Structured Streaming and its application to real-time data pipelines</li><li>Capability to develop, debug, and refine end-to-end automated testing processes</li><li>Experience with architectural practices related to Lakehouse platforms and data lake solutions</li><li>Fluency in English (B2 level) to collaborate effectively across remote and in-person teams</li></ul>Nice to have<ul><li>Understanding of modern big data processing techniques beyond Spark Structured Streaming</li><li>Background in optimizing Delta Lake and Lakehouse architectures for complex business needs</li><li>Showcase of delivering solutions in finance-specific domains or similar industries</li><li>Familiarity with designing and implementing pipelines in distributed systems with low latency</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

Join our dynamic team as a Customer Care Agent for the&nbsp;Greek and Cypriot market! Take charge of communication with both our end users and partners, ensuring an unparalleled customer experience. Showcase your exceptional verbal and written communication skills across all channels –&nbsp;live chat, incoming calls, and email.Apply if:<ul><li>You understand the difference between hungry and HANGRY</li><li>You can meditate even with the most hardcore rock music playing in the background</li><li>You will go straight to the restaurant and deliver the food yourself to our customers if you need to</li><li>The term "agent" doesn't only mean you're part of the FBI, CIA etc.</li><li>"Call Center" sounds like a "Happiest Land Ever Created" to you</li></ul> What you need to be successful <ul><li>You are problem solving oriented and you have the ability to find the best solution to every customer related issue.</li><li>You are a team player! Team spirit is necessary as you will be part of a highly interactive and dynamic team of customer care agents.</li><li>Multitasking and critical thinking are required in order to prioritize and handle both incoming and outgoing contact.</li><li>Strong understanding of customer expectations with a focus on quality driven support.</li><li>Fluency in Greek and English is a must.</li><li>Computer skills and ability to use office equipment are required.</li><li>Prior experience in customer service will be considered as a plus.</li><li>Bachelor's degree will be considered a plus.</li><li>Full-time work, 5 days a week, including weekends and national holidays.</li></ul> Who we are efood is the #1 delivery service in Greece, working with more than 21.000 stores in 100 cities. We offer our users the opportunity to order anything they desire, wherever they are, giving them the option to pay by cash or card.efood is much more than a great place to work: it is an entire working experience that has its own set of core values: We care, We deliver solutions, We always aim higher. These values shape a single culture across the organization, guiding the behavior of every efooder and contributing to the successful implementation of the company’s mission. efood is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.&nbsp;🧠&nbsp;</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose&nbsp;around the world!&nbsp;🌎</li></ul>Life @efood:At efood, no day is the same as the day before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us?efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Customer Care Agent

Code.Hub&nbsp;is the first Hub for Developers in Greece, builds together with partners decentralized digital hubs in FinTech for expanding the portfolio of their services globally. Code.Hub has the knowledge and technical mentorship for all technologies and helps the SW Engineers expand their skills and opportunity to make a great career path for their future!Code.Hub&nbsp;believes in the talent of Greece. Code.Hub manages the biggest Software Development projects in the Greek market and numerous already 75% of the IT market in Greece. During 2018 and 2019,&nbsp;Code.Hub&nbsp;was listed in the top 100 most innovative initiatives in Greece.Code.Hub&nbsp;was awarded in 2021 &amp; 2020 with Gold Awards as the best company in the market regarding our services and again in 2022 as the Rising Star of the year, taking first place in “Best Talent Management Strategy &amp; Initiative” and “Best Youth Employment Initiative”. Code.Hub works together with leading global professional services companies, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Code.Hub works with high-end technologies to help clients improve their performance and create sustainable value for their stakeholders.Our&nbsp;FinTech project&nbsp;is a dynamic banking organization active in seven countries, with total assets of €60.0 billion and 13,512 employees. With a total network of 700 branches in Greece and abroad, it offers a comprehensive range of financial products and services to its retail and corporate customers. It holds a strategic position in retail and business banking in Bulgaria and Serbia, as well as offering distinguished Wealth Management services in Cyprus, Luxembourg and London and is also present in Romania.Until now, we have build the biggest Omnichannel in the area of technology in the GR market regarding the FinTech area. We have already implement more than 10 Scrum Teams and now we expand our portfolio of services.​We are currently looking for an&nbsp;Android Engineer &amp; an iOS Engineer&nbsp;to join the team.About the Android Engineer role:<ul><li>Very good educational background in IT or in a numerate discipline (such as Engineering, Statistics, etc.)</li><li>4 years’ experience to different mobile application development approaches, native (Android), hybrid/cross platform, and/or mobile web apps (HTML5)</li><li>Experience in Java or Kotlin</li><li>Familiarity with JSON, XML, Web Services, REST APIs, SQLite, RxJava, Dagger2, Butterknife.</li><li>Previous working experience in the IT field is preferred but not required</li><li>Eagerness to contribute in a team-oriented environment</li><li>Ability to work creatively and analytically in a problem-solving environment</li></ul>About the iOS Engineer role:As an&nbsp;iOS Developer, you will be responsible for delivering large-scale, complex programs that marry processes with technology to help our clients achieve high performance by leveraging the most current Mobility trends. You will envision, estimate, define, build and deploy Mobility solutions using standard delivery assets to improve clients’ delivery approach.​Key Responsibilities:<ul><li>Documenting business requirements and re-engineering business and/or IT processes</li><li>Performing application design activities (e.g., designing user interface, usability testing)</li><li>Assisting in conducting gap analysis between business requirements and software</li><li>Creating functional requirements as an input to application design</li><li>Assisting with build, test, and deploy activities</li><li>Proposing ideas for using digital and mobile technologies to address client issues and challenges</li></ul>​WHO WE´RE LOOKING FOR?​<ul><li>Very good educational background in IT or in a numerate discipline (such as Engineering, Statistics, etc.)</li><li>At least 2 years’ experience in software development in iOS</li><li>Experience of developing software in a team environment would be considered an asset</li><li>Proficient in Swift</li><li>Experience in Swift UI would be considered an asset</li><li>Familiarity with OAuth 2.0,&nbsp;REST APIs, Git</li><li>Deep knowledge of iOS SDK</li><li>Software Design Architecture Patterns such as&nbsp;MVP, MVVM and Viper</li><li>Proficient with Unit and integration tests</li><li>Eagerness to contribute in a team-oriented environment</li><li>Ability to work creatively and analytically in a problem-solving environment</li></ul>Let’s talk about us:<ul><li>Remote working model</li><li>A competitive salary</li><li>Signing Bonus</li><li>Brand new equipment</li><li>Exciting &amp; friendly work environment</li><li>Career &amp; competencies’ development</li><li>Continuous learning &amp; development experience based on infinity model through Code.Hub’s Code.Learn</li><li>L&amp;D plan for your career improvement</li><li>A truly open, inclusive, and competitive-free environment to grow your skills and have fun!</li><li>Internal competitions &amp; rewards.</li></ul>Let’s talk about Code.Hub-ers:<ul><li>You are eligible to free LinkedIn trainings</li><li>You are eligible to have free pass to all training Code.Learn activities after 6 months from your induction</li><li>Training &amp; Tech Mentor for your induction.</li><li>Unlimited access to LinkedIn Learning platform (1st semester).</li><li>Sponsoring of a Bachelor and/or Master’s Degree from Athens Tech College.</li><li>Private Health Insurance.</li><li>Performance planning each six months and each two years planning of promotion.</li><li>Free Lunch/Snack every day &amp; Cocktail Fridays @ our offices.</li><li>Referral Bonus.</li></ul>

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remote bilingual dutch/english customer care specialist

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market demand planner (temporary contract)

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senior data software engineer

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senior data software engineer

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native mobile engineer – android or ios (remote)

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