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We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking " IP Network &amp; Security Engineer” to be part of our “IP Network &amp; Security Operations team”You have a challenging mission for:&nbsp;Managing network changes and upgrades, troubleshooting and resolving faults, coordinating with vendors, and ensuring seamless service for customers.&nbsp;What will you do:&nbsp;<ul><li>Implement changes and upgrades to network elements with a strong focus on minimizing customer service risks.</li><li>Participate in audits, Proof of Concept (PoC) trials, and testing procedures.</li><li>Provide technical expertise to identify, troubleshoot, and resolve faults efficiently.</li><li>Analyze and escalate customer complaints where necessary.</li><li>Develop and maintain documentation for operational and maintenance processes.</li><li>Coordinate with vendors to resolve trouble reports within agreed SLAs.</li><li>Participate in a rotational standby scheme, providing 24x7 second-level support for relevant systems and platforms.</li></ul>It would be great if you have:&nbsp;<ul><li>Bachelor’s degree in computer science, Information Technology, Telecommunications or a related field</li><li>3+ years of experience in a similar role, preferably in the telecommunications sector.</li><li>Relevant certifications (e.g., CCNA, CCNP, JNCIS, or equivalent) are highly valued.</li><li>Experience in Linux, scripting languages, Python and Ansible</li><li>Experience in AAA (Radius), DHCP and relevant well-known software (Kea/ISC DHCP, FreeRadius, Radiator, etc).</li><li>Experience in Fortinet firewalls. Cisco ACI.</li><li>To be able to act as a team player, to work collaboratively, providing technical support.</li></ul>What will you get:•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wellness programs to keep yourself fit.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mobile voice and data to talk.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounts on Nova Fixed / Mobile / TV for you, friends, family.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexy work from home to balance your life.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Private Insurance program to check up on your health.

IP Network & Security Operations Engineer

Being responsible for monitoring network operations and ensuring correct fault management. Acts as the main interface between NMC teams, management, and external departments, coordinating responses to incidents. Supports rotational 16x5 shifts and serves as a Level 1 escalation point 24/7.What will you do:<ul><li>Undertake the monitoring of the activities for the correct operation, fault management and relevant actions foreseen by the procedures to solve the problems of the entire network.</li><li>Act as the main interface of the Network Management Centre for intra-departmental and external communications.</li><li>Ensure that planned tasks are implemented as required by NMC management.</li><li>Monitor the correct use of the Trouble Ticketing System (both Corrective and CS).</li><li>Coordinate the activities for the monitoring of performance alarms using the relevant applications and supervise the relevant actions.</li><li>Monitor information flow to Customer Service regarding problems in the network leading to service outages.</li><li>Coordinate all NMC groups and act as the interface between NMC groups and NMC management.</li><li>Control the correct and efficient usage of the NMC procedures.</li><li>Inspect the handover process between the shifts of the relevant NMC groups.</li><li>Coordinate the actions of NMC operators in case of critical problems.</li><li>Assist in any other projects / tasks, as requested by the NMC Supervisor</li><li>Ability to work on rotation 16*5 support shifts and as level1 escalation point as standby 24/7.</li></ul>&nbsp;It would be great if you have:<ul><li>Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Science, or other related field</li><li>Experience in support of Telco equipment.</li><li>4+ Proven experience as a Telco Shift Leader or relevant managerial role. Keen on learning and sharing knowledge!</li><li>Flexible and enthusiastic attitude with excellent interpersonal skills</li><li>Strong protocol level understanding of SS7, TCP/IP, OSPF, MPLS, BGP</li><li>Knowledge of NMC processes and platforms</li><li>Excellent team player skills</li><li>Excellent communication skills in Greek &amp; English&nbsp;</li><li>At least one year of experience</li></ul>

NMC Shift Team Leader

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "B2B Deployment Engineer” to be part of our successful team in our “B2B Solutions Deployment Team”.You have a challenging mission for:The network design and implementation of B2B corporate services, like: Internet Leased Lines, L2 &amp; L3 MPLS VPNs, SDWAN, Voice SIP trunk &amp; PRI servicesWhat will you do:<ul><li>Collection of Customer appropriate technical information to proceed on low level design and analysis of complex local area Customers networks to migrate them on Managed Telecom Services or new Generation services (ex. Secure Sdwan, Sdbranch etc.)</li><li>End to End Technical Provisioning of Telecom Managed Services on Nova infrastructure (Core IP, Access IP) &amp; at Customer premises (CPEs, appliances)</li><li>Participation to the prepare of B2B Large scale customers RFP</li><li>Technical Development of B2B Services Tailor Made Solutions</li><li>Technical Development &amp; Lab Adjustment of B2B new NTs &amp; CPEs</li></ul>It would be great if you have:<ul><li>Voice – Experience and good knowledge with:<ul><li>Cisco voice-gateway (ISDN PRI). Cisco Series 2900, 4300&nbsp;</li><li>Cisco cube.&nbsp;&nbsp;</li><li>GenBand voice SBC platform.&nbsp;</li><li>SIP Signaling (capable for Troubleshooting)</li></ul></li><li>IP – Experience (preferably at CCNP level), and good knowledge using Cisco IOS XR/XE with:<ul><li>BGP &amp; OSPF routing protocols&nbsp;</li><li>MPLS &amp; MPLS VPN technologies&nbsp;</li><li>L2VPN, L2TP, VPLS technologies&nbsp;</li></ul></li><li>IP – Experience and good knowledge using Fortinet at NSE 4 level or above. &nbsp;<ul><li>SDWAN experience is highly desirable.</li><li>Exposure on Network automation tools &amp; SDN technologies is highly desirable.</li></ul></li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

B2B Deployment Engineer

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