Πωλήσεις / Marketing / Εμπόριο Λιανικής

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We at&nbsp;Nova, are a very young and dynamic team , the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking&nbsp;"Product Manager - Cloud Computing"&nbsp;to be part of our successful team in our&nbsp;Corporate Product Team.You have a challenging mission for:Prepare Go-to-Market Strategy Pricing Models &amp; Promoting Nova cloud computing solutions through Digital channels.What will you do:<ul><li>Monitor closely and analyze market trends, and competition for Β2Β Cloud Computing products and services.</li><li>Manage the insights and market analysis/research that drive product and commercial decisions.</li><li>Manage projects’ timeline to ensure timely and cost-effective delivery of products coordinating cross-functional teams to design and build solutions that address customers’ needs.</li><li>Identify and propose new products &amp; services as well as improvements to existing ones with the aim of strengthening them.</li><li>Define the commercial specifications of new products or modify existing ones, to ensure their continuous growth and profitability, while also developing business cases.</li><li>Work closely with technology and project management teams to deliver B2B products &amp; services to our customers.</li><li>Identify and lead new products development to meet customer needs better than the competition.</li><li>Create reports and presentations on the results of the products of his responsibility, analyze them and propose improvement actions.</li><li>Participate in the formation of the annual marketing &amp; financial planning of the products &amp; services of their responsibility.</li><li>Collaborate with Sales teams to facilitate in the implementation of the strategy and the increase of penetration of product &amp; services.</li></ul>It would be great if you have:<ul><li>University degree in Engineering, Marketing or Mathematics or related discipline</li><li>2+ years’ experience in Product Marketing</li><li>Excellent command of the English language</li><li>Excellent analytical and problem-solving skills</li><li>Be self-driven and a quick learner to adopt to new technologies and methodologies.</li><li>Be highly numerate with strong analytical skills and attention to detail.</li><li>Be resilient and adaptable to an extremely fast-paced environment with frequent pivots and adjustments.</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids&nbsp;</li></ul>

Product Manager – Cloud Computing (B2B)

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking “Pre - Sales Engineer” to be part of our successful team in our “Enterprise Solutions Pre-Sales Team".You have a challenging mission for:understand the unique needs of corporate customers and advocate for the company’s products - both existing and new - as tailored solutions. A key aspect of the role is proactively identifying future product development opportunities by analyzing and anticipating customer behavior and market trends.The main responsibilities of the position include:<ul><li>Provide technical expertise and assistance to the sales team, ensuring alignment with customer requirements.</li><li>Conduct in-depth availability research, perform technical analyses, and create tailored proposals for sales team requests.</li><li>Prepare comprehensive responses to RFIs (Requests for Information) and RFPs (Requests for Proposals).</li><li>Work closely with the technical department to design and deliver optimal solutions that meet customer-specific needs.</li><li>Identify and recommend the most effective technical solutions for addressing large enterprise business challenges, both existing and emerging.</li><li>Develop and dimension SD-WAN Solution Bills of Material (BOM) to support proposals and implementations.</li><li>Conduct technical reviews and present customized offers to customers, ensuring alignment with their objectives and expectations.</li></ul>Main requirements:<ul><li>Bachelor’s degree in Information Technology, Engineering, or a related field.</li><li>3+ years of experience in a similar technical role.</li><li>Proven experience in SD-WAN project implementation (1–3 years).</li><li>A positive, customer-focused mindset with strong problem-solving abilities.</li><li>Fluency in English (written and spoken).</li><li>Proficiency in MS Office tools (Word, Excel, PowerPoint) and Visio for technical documentation and presentations</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids</li></ul>

Presales Engineer

We at&nbsp;Nova&nbsp;are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast-thinking&nbsp;Senior CRM Analyst (B2B)&nbsp;to be part of our successful team in our&nbsp;Enterprise Solutions &amp; Business Performance Team.You have a challenging mission for:enhance customer segmentation, revenue analytics, and campaign management, driving improved customer engagement, retention, and revenue growth.&nbsp;Key Responsibilities:<ul><li>Data Management &amp; Customer Segmentation:</li><li>Segmentation: Categorizing customers based on criteria such as industry, business size, ARPA, geographical area, and services used.</li><li>Customer Profiling: Collecting and analyzing usage data, ticket history, contract history, and engagement with the company.</li><li>360° Customer View: Creating a comprehensive view of each customer, including services, billing, usage, support tickets, and communication history.</li><li>Revenue &amp; Usage Analytics:</li><li>Revenue Analysis: Analyzing revenue by corporate account and developing strategies for improvement.</li><li>Usage Analysis: Understanding service usage and optimizing pricing strategy.</li><li>Churn Prediction Models: Predicting potential customer churn through analysis of usage patterns and payment behavior.</li><li>Campaign Management &amp; Personalization:</li><li>Automated Campaigns: Creating and executing targeted campaigns (e.g., contract renewals, new service proposals).</li><li>Predictive Analytics for Cross/Up-Selling: Using analytics to offer personalized services based on usage behavior, product preferences, and customer profiles.</li><li>Customized Solutions: Integrating tailor-made solutions to enhance customer value and promote new technologies aligned with business needs.</li><li>Multichannel Campaigns: Managing communications through email, SMS, push notifications, and direct account management meetings.</li><li>Campaign Tracking &amp; ROI Analysis:</li><li>Engagement Metrics: Analyzing open rates, click-through rates, and conversion rates.</li><li>Revenue Impact: Analyzing the impact of each campaign on ARPA, ARPU, and overall revenue.</li><li>Churn Reduction Impact: Measuring the contribution of campaigns in reducing customer churn.</li><li>Analysis &amp; Reporting:</li><li>Product Reporting: Generating reports on service consumption, costs, and performance.</li><li>Customer Health Scoring: Predicting the likelihood of customer churn.</li><li>Customer Experience: Providing insights for improving the customer experience and enhancing collaboration, collecting, and analyzing customer feedback.</li><li>Contract &amp; Billing Automation:</li><li>Contract Lifecycle Management: Managing contracts, renewals, and billing adjustments through the CRM system.</li><li>Customized Pricing Models: Managing dynamic pricing for large corporate clients.</li><li>Account Manager Activity Tracking &amp; Performance Analysis:</li><li>Meeting &amp; Visit Tracking: CRM integration with mobile apps for automatic tracking of meetings and visits.</li><li>Interaction Scoring: Analyzing qualitative data from meetings (feedback, interest in new services).</li><li>Meeting Evaluation: Correlating meetings with revenue growth/customer retention.</li><li>Task Automation: Scheduling follow-ups, reminders, and automated notifications for contract expirations, open tickets, etc.</li></ul>Main Requirements:<ul><li>Bachelor’s degree in Business Administration, Finance or a related field.</li><li>Proven experience Two (2) to five (5) years</li><li>Knowledge of HTML, CRM systems and tools (like CMS Wordpress, Jira, Acoustic, Salesforce, Marketo, “Exact Target” or Optimove), M365</li><li>Strong organizational and time management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Proficiency in Microsoft Office Suite.</li><li>Ability to handle sensitive information with discretion.</li><li>Good knowledge of English language.&nbsp;</li></ul>What We Offer:<ul><li>Bonus Scheme to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health.</li><li>Toddlers allowance to daycare your kids.</li></ul>

Senior CRM Analyst (B2B)

We at&nbsp;Nova, looking for vibrant, young, and fast thinking “IS Engineer” to be part of our successful team in our "Billing Application Team".You have a challenging mission for:Managing or take part as a member in projects related to IS activities regarding Billing Applications.What will you do:&nbsp;<ul><li>Configuration of billing products and promotions.</li><li>Configuration and testing of all types of rating scenarios.</li><li>Billing xml analysis and invoice reconciliation.</li><li>Provide day to day functional and troubleshooting support in the related subject matter areas.</li><li>Implement workarounds.</li></ul>It would be great if you have:<ul><li>Bachelor’s degree in information technology, Computer Science or other related discipline</li><li>Good knowledge&nbsp;of Windows and Unix environments</li><li>Unix shell scripting</li><li>Oracle DB experience with SQL &amp; PL/SQL.</li><li>Good oral and written communication skills in both English &amp; Greek</li><li>Positive thinker with a team spirit.</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids&nbsp;</li></ul>

IS Engineer - Billing Applications

Job Ads Ελλάδα, Nova

product manager – cloud computing (b2b)

NOVA

presales engineer

NOVA

senior crm analyst (b2b)

NOVA

is engineer - billing applications

NOVA