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Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

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Κέντρο Εξυπηρέτησης / Call Center

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Marketing

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We at&nbsp;Nova, are a very young and dynamic team , the 2nd largest telecom provider in Greece, looking for vibrant, young, and fast thinking “Account Manager - D2D FTTH” to be part of our successful team in our “D2D Sales Team”.&nbsp;You have a challenging mission for:Managing and supporting sales teams in the field, ensuring they meet and exceed acquisition targets while maintaining high service quality and compliance standardsWhat will you do:&nbsp;<ul><li>Provide on-the-ground support to D2D sales teams, ensuring alignment with company goals and commercial policies.</li><li>Work closely with agents, supervisors, and partners to optimize performance and increase market penetration.</li><li>Ensure sales teams are equipped with the necessary knowledge, tools, and motivation to drive high-quality customer acquisitions.</li><li>Track KPIs and performance metrics to identify areas for improvement.</li><li>Implement best practices in sales techniques, customer engagement, and conversion strategies.</li><li>Collaborate with cross-functional teams (marketing, operations, customer service) to enhance customer experience and retention.</li><li>Develop strong relationships with external sales partners and ensure alignment with business objectives.</li><li>Coordinate with internal teams to resolve issues, streamline processes, and enhance sales effectiveness.</li><li>Provide ongoing training, coaching, and feedback to field sales agents.</li></ul>It would be great if you have:<ul><li>At least 2 years of experience in D2D B2C sales (Telecommunications or related industry preferred).</li><li>Proven experience in sales team coordination, on-field support, and direct sales optimization.</li><li>Strong understanding of FTTH products and the ability to communicate their value effectively.</li><li>Experience working with sales &amp; CRM systems (Knowledge of WIND/Nova systems will be considered a strong plus).</li><li>Prior experience in FTTH/D2D sales operations or partner management.</li><li>Data-driven mindset with the ability to analyze sales trends and take proactive action.</li><li>Hands-on experience in coaching and training field sales teams.</li></ul>What We Offer:<ul><li>Bonus Scheme to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health.</li><li>Toddlers allowance to daycare your kids.</li></ul>

Account Manager – D2D FTTH

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking " Store B2B Sales Account Manager” to be part of our successful team in our “Store B2B Sales team in Epirus”.You have a challenging mission for:Building strong relationships with corporate clients, drive sales growth, and deliver tailored solutions to meet evolving business needs. By managing in-store sellers, ensuring smooth operations, and staying ahead of competitors, you’ll play a key role in expanding Nova Stores’ corporate presence.What will you do:<ul><li>Responsible for corporate sales within the framework defined by the company for Nova Stores.</li><li>Responsible for the In Store Sellers.</li><li>Responsible for the development of corporate customers in the SOHO / SME category in the stores of their responsibility.</li><li>Responsible for developing and achieving corporate sales goals.</li><li>Monitoring the competition and suggestions for improvement regarding the presence of the company.</li><li>Responsible for the efficient operation of the stores and the implementation of their management procedures.</li></ul>It would be great if you have:<ul><li>A Bachelor’s degree (BSc required).</li><li>At least 2 years of experience in B2B sales or store operations.</li><li>Excellent command of English, both written and spoken.</li><li>Strong PC skills with very good knowledge of MS Office.</li><li>Clear, effective, and confident communication skills.</li><li>A collaborative mindset with a strategic approach to problem-solving.</li><li>Strong analytical thinking and solid negotiation skills.</li><li>Drive, adaptability, and a passion for achieving results.</li></ul>What you will get<ul><li>Sales Bonus to celebrate your achievements</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Account Manager

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking “Account Manager” to be part of our successful Store B2B Sales team.You have a challenging mission for:Building strong relationships with corporate clients, drive sales growth, and deliver tailored solutions to meet evolving business needs. By managing in-store sellers, ensuring smooth operations, and staying ahead of competitors, you’ll play a key role in expanding Nova Stores’ corporate presence.What will you do:<ul><li>Responsible for corporate sales within the framework defined by the company for Nova Stores.</li><li>Responsible for the In Store Sellers.</li><li>Responsible for the development of corporate customers in the SOHO / SME category in the stores of their responsibility.</li><li>Responsible for developing and achieving corporate sales goals.</li><li>Monitoring the competition and suggestions for improvement regarding the presence of the company.</li><li>Responsible for the efficient operation of the stores and the implementation of their management procedures.</li></ul>It would be great if you have:<ul><li>A Bachelor’s degree (BSc required).</li><li>At least 2 years of experience in B2B sales or store operations.</li><li>Excellent command of English, both written and spoken.</li><li>Strong PC skills with very good knowledge of MS Office.</li><li>Clear, effective, and confident communication skills.</li><li>A collaborative mindset with a strategic approach to problem-solving.</li><li>Strong analytical thinking and solid negotiation skills.</li><li>Drive, adaptability, and a passion for achieving results.</li></ul>What you will get<ul><li>Sales Bonus to celebrate your achievements</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a talented and highly motivated CVM Product Manager to join our CNS Acquisition, CVM &amp; Base Development team.You have a challenging mission for:Boost revenue by growing existing customers and acquiring new ones, turning insights into actionable sales initiatives, coordinating cross-functional campaigns, and delivering exceptional customer experiences. This is an excellent opportunity for a proactive professional who thrives in a fast-paced environment and brings fresh ideas to drive results.What will you do:<ul><li>Revenue growth via development of existing customer base (CRM-CVM) &amp; acquisition of new customers; Owner of end-to-end design and execution of cross-selling and upselling campaigns &amp; offering</li><li>Responsible for maintaining the right balance between production volumes and average value-in, safeguarding a healthy development of converged consumer base</li><li>Analyze multiple datasets &amp; create relevant segmentation to identify opportunities and quickly turn insights into Sales initiatives</li><li>Main contact person with Sales points for her/his field, supporting and educating our sales partners with relevant material</li><li>Coordinating digital campaigns and initiatives with digital &amp; brand departments</li><li>Analyze market and perform competition analysis</li><li>Cross-functional collaboration with all involved departments across organization for the proper delivery and support of services</li><li>Expected to bring new &amp; fresh ideas</li><li>Guarantee impeccable execution with maximum level of CEX</li></ul>It would be great if you have:<ul><li>3–5 years of experience in CRM/CVM, Marketing, Finance, or Analytics (CRM experience preferred).</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, or a related field.</li><li>Strong analytical skills with experience in SQL , Python , Relational Databases</li><li>Results-oriented, with a proven track record of exceeding targets.</li><li>Creativity, efficiency, and attention to detail</li><li>Excellent command of the English language.</li><li>A collaborative team player.</li></ul>&nbsp;What you will get<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

CVM Product Manager

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for&nbsp;an experienced and forward-thinking&nbsp;“AI Lead Engineer” to guide a team building RPA &amp; AI-powered solutions in NOVA environments.You have a challenging mission to:Collaborate cross-functionally with product and engineering teams and play a key role in shaping our AI strategy and roadmap.What&nbsp;you will&nbsp;do:<ul><li>Lead the development of RPA applications and AI/ML models for robotic perception, data collection, decision-making, control, and autonomy.</li><li>Manage and mentor a team of software developers and AI engineers,&nbsp;set technical direction, and ensure best practices.</li><li>Collaborate with product managers, data teams, and stakeholders to identify business needs and translate them into RPA &amp; AI solutions.</li><li>Own the deployment, monitoring, system performance and optimization of RPA &amp; AI models in production environments.</li><li>Drive innovation, evaluating emerging technologies and best practices in robotics AI/ML and contribute to strategic decisions related to infrastructure and workflows.</li></ul>It would be great if you have:<ul><li>Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field.</li><li>Experience in Robotics Process Automation and developing AI-driven systems, with at least 1 year in a technical leadership role.</li><li>Strong programming skills in Python, C++&nbsp;and AI/RPA related frameworks.</li><li>Excellent problem-solving, communication and leadership skills.</li></ul>What you will get<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

AI Lead Engineer

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a talented and highly motivated Senior CVM Product Manager to join our SoHo CRM team.You have a challenging mission for:At Nova, we believe in a world of connection, interaction, and sharing! Our passion is to help people enrich their lives with all that communications technology makes possible. We want our customers to focus only on expressing themselves, while we take care of the technology that enables them. We see each new colleague as a valuable team member and a major investment in our company’s future. If you want to be part of changing how people experience their lives, Nova is the right place for you.&nbsp;What will you do:•CRM Campaigns Strategy &amp; Execution:Design, develop, and implement below-the-line campaign strategies aligned with business objectives. Manage end-to-end execution including setup, audience selection, offer assignment, channel selection, scheduling, and monitoring to deliver optimal solutions.•Data Analysis:Perform in-depth analysis using IBM SPSS Modeler or other data mining tools on large, multi-dimensional customer datasets. Extract actionable insights to identify opportunities and risks for campaign optimization.•Performance Tracking:Define KPIs, monitor campaign performance, and provide regular reports and ad hoc analysis. Continuously optimize campaigns based on results and feedback.•Collaboration:Work cross-functionally with Product, Analytics, Sales, Finance, and IT teams to ensure smooth campaign execution and alignment with business goals.•Industry Awareness:Stay informed on industry trends and best practices in campaign management, data mining, and telecommunications to bring innovative ideas to the team.&nbsp;It would be great if you have:<ul><li>3–5 years of experience in CRM/CVM, Marketing, Finance, or Analytics (CRM experience preferred).</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, or a related field.</li><li>Strong analytical skills with experience in data mining tools (IBM SPSS Modeler knowledge is a plus),combined with business acumen and problem-solving capabilities. &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Results-oriented, with a proven track record of exceeding targets.</li><li>Strong interpretation and reporting skills</li><li>Excellent command of the English language.</li><li>A collaborative team player.</li></ul>&nbsp;What you will get<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>&nbsp;

Senior CVM Product Manager

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "Corporate Sales Account Manager” to be part of our successful team in “Corporate Sales department”.You have a challenging mission for:fostering strong relationships with our corporate clients in North Greece, identifying their needs, and expanding our reach by providing tailored solutions that meet their ever-evolving technological demands. You'll drive sales targets, manage key accounts, and be at the forefront of introducing innovative products and services.What will you do:<ul><li>Develop trusting relationships and provide high standards of customer service to the company’s corporate customers.</li><li>Expand relationships with existing corporate customers by continuously proposing solutions that meet their needs.</li><li>Identify needs and requirements to promote company products and services to new corporate customers.</li><li>Ensure that products and services are delivered in a timely manner.</li><li>Provide reports on ongoing new sales opportunities in existing or new corporate customers.</li><li>Be responsible for the development and achievement of sales targets through the direct sales channel.</li><li>Focus on growing and developing existing clients, along with generating new business.</li><li>Be involved in RFP (Request for Proposal) preparation and submission.</li><li>Identify a customer’s IT operating model and propose the most suitable solution.</li><li>Rapidly assess the IT implications of Telecoms Business Strategy and understand emerging technology trends.</li></ul>It would be great if you have:<ul><li>A university degree in Business Administration or a relevant field.</li><li>Postgraduate studies will be considered a plus.</li><li>3-5 years of experience in a relevant position.</li><li>Excellent command of the English language and excellent PC skills.</li><li>Results orientation and attention to detail.</li><li>Clear and effective communication.</li><li>A collaborative and strategic mindset.</li><li>Strong sales and negotiation skills.</li><li>A passion for technology and digital trends.</li></ul>What you will get<ul><li>Sales Bonus to celebrate your achievements</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Corporate Sales Account Manager

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "Corporate Sales Account Manager” to be part of our successful team in our “Corporate Sales team”.You have a challenging mission for:fostering strong relationships with our corporate clients, identifying their needs, and expanding our reach by providing tailored solutions that meet their ever-evolving technological demands. You'll drive sales targets, manage key accounts, and be at the forefront of introducing innovative products and services.What will you do:<ul><li>Develop trusting relationships and provide high standards of customer service to the company’s corporate customers.</li><li>Expand relationships with existing corporate customers by continuously proposing solutions that meet their needs.</li><li>Identify needs and requirements to promote company products and services to new corporate customers.</li><li>Ensure that products and services are delivered in a timely manner.</li><li>Provide reports on ongoing new sales opportunities in existing or new corporate customers.</li><li>Be responsible for the development and achievement of sales targets through the direct sales channel.</li><li>Focus on growing and developing existing clients, along with generating new business.</li><li>Be involved in RFP (Request for Proposal) preparation and submission.</li><li>Identify a customer’s IT operating model and propose the most suitable solution.</li><li>Rapidly assess the IT implications of Telecoms Business Strategy and understand emerging technology trends.</li></ul>It would be great if you have:<ul><li>A university degree in Business Administration or a relevant field.</li><li>Postgraduate studies will be considered a plus.</li><li>3-5 years of experience in a relevant position.</li><li>Excellent command of the English language and excellent PC skills.</li><li>Results orientation and attention to detail.</li><li>Clear and effective communication.</li><li>A collaborative and strategic mindset.</li><li>Strong sales and negotiation skills.</li><li>A passion for technology and digital trends.</li></ul>What you will get<ul><li>Sales Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>&nbsp;

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking “On site E/M Maintenance Coordinator” to be part of our successful team in our “MTX/DC Operations &amp; Maintenance team”.You have a challenging mission for:Supervising of the entire building infrastructure and facilities of the company on Athens Avenue HO.The main responsibilities of the position include:<ul><li>Monitoring the proper operation of the electromechanical equipment of the facilities (complete electrical installations of strong and weak currents, cooling-heating, fire safety and fire-fighting systems, hydraulic and drainage systems, lifting equipment, etc.)&nbsp;</li><li>Monitoring the preventive maintenance of the above installations</li><li>Cooperation with external partners for maintenance and technical works</li><li>Diagnosis and repair of faults in electromechanical equipment and all building infrastructure&nbsp;</li><li>Checking fire protection installations (active and passive) and participating in fire protection and emergency teams</li><li>Coordinating incident management activities to ensure the smooth operation of the Centre, its shops and parking areas</li><li>The role is based Monday - Sunday on 5 days on rolling schedule</li></ul>Main requirements:<ul><li>Degree in Electrical Engineering from IEK / TEI&nbsp;</li><li>License to practice the profession, required</li><li>Minimum 3 years as service technician</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family.</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids</li></ul>

On site E/M Maintenance Coordinator

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "B2B Deployment Engineer” to be part of our successful team in our “B2B Solutions Deployment Team”.You have a challenging mission for:The network design and implementation of B2B corporate services, like: Internet Leased Lines, L2 &amp; L3 MPLS VPNs, SDWAN, Voice SIP trunk &amp; PRI servicesWhat will you do:<ul><li>Collection of Customer appropriate technical information to proceed on low level design and analysis of complex local area Customers networks to migrate them on Managed Telecom Services or new Generation services (ex. Secure Sdwan, Sdbranch etc.)</li><li>End to End Technical Provisioning of Telecom Managed Services on Nova infrastructure (Core IP, Access IP) &amp; at Customer premises (CPEs, appliances)</li><li>Participation to the prepare of B2B Large scale customers RFP</li><li>Technical Development of B2B Services Tailor Made Solutions</li><li>Technical Development &amp; Lab Adjustment of B2B new NTs &amp; CPEs</li></ul>It would be great if you have:<ul><li>Voice – Experience and good knowledge with:<ul><li>Cisco voice-gateway (ISDN PRI). Cisco Series 2900, 4300&nbsp;</li><li>Cisco cube.&nbsp;&nbsp;</li><li>GenBand voice SBC platform.&nbsp;</li><li>SIP Signaling (capable for Troubleshooting)</li></ul></li><li>IP – Experience (preferably at CCNP level), and good knowledge using Cisco IOS XR/XE with:<ul><li>BGP &amp; OSPF routing protocols&nbsp;</li><li>MPLS &amp; MPLS VPN technologies&nbsp;</li><li>L2VPN, L2TP, VPLS technologies&nbsp;</li></ul></li><li>IP – Experience and good knowledge using Fortinet at NSE 4 level or above. &nbsp;<ul><li>SDWAN experience is highly desirable.</li><li>Exposure on Network automation tools &amp; SDN technologies is highly desirable.</li></ul></li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

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