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We at&nbsp;Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast-thinking "RAN Mobile Performance Engineer" to be part of our cutting-edge&nbsp;Radio NW Technology &amp; Budget Controlling Team.You have a challenging mission to:Engineer and optimize Nova's nationwide RAN network, delivering unparalleled performance and establishing Nova as the undisputed leader in mobile network excellence throughout Greece.What will you do:<ul><li>Analyze extensive RAN data to proactively identify and resolve network bottlenecks, ensuring seamless connectivity and exceptional user experiences.</li><li>Perform in-depth network analysis and troubleshooting, coordinating effectively with operations, NOC, and field support teams to swiftly resolve issues.</li><li>Optimize and enhance wireless radio access network communications systems, including interference analysis, frequency coordination, and capacity utilization, leveraging expertise in LTE/5G-NR.</li><li>Drive the evolution of our network architecture, incorporating advanced technologies like O-RAN, and consistently exceeding key performance indicators.</li><li>Develop and implement advanced scripting and data analysis techniques using tools like SQL, Python, and BI systems to extract actionable insights from network data.</li></ul>It would be great if you have:<ul><li>MSc Degree in Telecoms related field or equivalent experience.</li><li>3+ years’ experience in similar position within a service provider/operator or vendor.</li><li>Hands-on experience with LTE/5G-NR RRC, SDAP, PDCP, and SIP signaling layer procedures.</li><li>Experience with network architecture (3GPP Air Interface, standards, technology and evolution) and RF Engineering Principles.</li><li>Proficiency in system optimization and performance KPIs.</li><li>Excellent command of MS Excel / MS Access and strong scripting skills in SQL.</li><li>Experience with BI systems (GRAFANA, TABLEAU, QLIK view, PowerBI, etc.).</li><li>Experience with technologies like Hadoop, SyBaseIQ, Carbon, Prometheus, Linux, Bash scripting, R, or Python.</li><li>Excellent command of the English language and strong communication skills.</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li><li>Toddlers allowance to daycare your kids.</li></ul>

RAN Mobile Performance Engineer

We at&nbsp;Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast thinking&nbsp;“Retail Sales Account Manager – Athens”&nbsp;to be part of our successful&nbsp;Retail Sales Network Team.You have a challenging mission to:Supervise Nova Stores of your responsibility in order to meet the company's operational standards for high quality customer service.What will you do:<ul><li>Design and implement action plans per store and per product, to achieve quantitative and qualitative targets</li><li>Coordinate, guide and support of the Nova Stores franchisees and sales teams through daily stores visits</li><li>Monitor, analyze and effectively affect results per store and per sales agent</li></ul>It would be great if you have:<ul><li>BSc degree from AEI or TEI. Master’s degree will be considered a plus&nbsp;</li><li>Previous experience in sales • Good knowledge of English (written and spoken)&nbsp;</li><li>Excellent knowledge of MS Office&nbsp;</li><li>Client-oriented with ability to quickly understand "new" ways of working as well as to propose fresh ideas in order to improve the current procedures.&nbsp;</li><li>Adaptive, team spirit, good interpersonal skills</li></ul>What will you get:<ul><li>Sales Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Retail Sales Account Manager – Athens

We at&nbsp;Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast thinking&nbsp;“Compensation&nbsp;and Benefits Specialist”&nbsp;to be part of our successful&nbsp;HR&nbsp;team.You have a challenging mission to:Design, implement and support&nbsp;Nova’s Compensation and Benefits plans,&nbsp;the most competitive in the market, and keep it aligned with Company objectives.What will you do:<ul><li>Regularly review and analyze staff costs to ensure alignment with budgetary constraints and organizational goals.&nbsp;</li><li>Assist in the preparation and management of the HR budget, focusing on compensation and benefits expenses. Ensure accurate forecasting and reporting of staff costs.</li><li>Conduct regular benchmarking studies to compare our compensation and benefits packages with industry standards&nbsp;taking into consideration all relevant info as well as company &amp; market trends.</li><li>Administer employee benefits programs, including health insurance and wellness initiatives and communicate thoroughly to employees</li><li>Calculate bonus payouts based on KPIs and the criteria outlined in the bonus schemes and oversee the accurate and timely processing of bonus payouts.&nbsp;</li></ul>It would be great if you have:<ul><li>Bachelor or Master's degree in HR or Economic Studies</li><li>Excellent excel / MS office skills</li><li>Knowledge of HRMS system&nbsp;&nbsp;</li><li>Previous experience in Compensation and Benefits roles</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and interpersonal abilities</li><li>Aptitude to handle sensitive information confidentially</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family</li><li>Flexy work from home to balance your life</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Compensation and Benefits Specialist

We at&nbsp;Nova, are a very young and dynamic team , the 2nd largest telecom provider in Greece, looking for vibrant, young, and fast thinking “Talent Acquisition Spesialist” to be part of our "Human Resources Department".You have a challenging mission for:Ensuring that talent acquisition is driving our company’s success and maintaining high level of candidate experience and satisfaction .What will you do:<ul><li>Partnering with Hiring managers to get the best brief for the staffing needs and stay updated about industry trends and best practices.</li><li>Suggests, Selects, and Reviews regularly the most accurate sources of candidates through job boards, networking and referrals.</li><li>Responsible for the full recruitment lifecycle, including Screening and Interviewing and selecting candidates up to a Manager level</li><li>Plans in calendar and Executes the On boarding / Off Boarding process</li><li>Maintain relationships with candidates , ensuring high level experience in candidates and respectively high NPS scores&nbsp;</li><li>Reports regularly , and analyzes the funnel of recruitment and the recruitment metrics</li></ul>It would be great if you have:<ul><li>Experience in Technology driven industry&nbsp;</li><li>Collaboration with educational institutions</li><li>Applicant tracking system knowledge</li><li>Management of third party suppliers in recruitment&nbsp;</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids&nbsp;</li></ul>

Talent Acquisition Specialist

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking “Pre - Sales Engineer” to be part of our successful team in our “Enterprise Solutions Pre-Sales Team".You have a challenging mission for:understand the unique needs of corporate customers and advocate for the company’s products - both existing and new - as tailored solutions. A key aspect of the role is proactively identifying future product development opportunities by analyzing and anticipating customer behavior and market trends.The main responsibilities of the position include:<ul><li>Provide technical expertise and assistance to the sales team, ensuring alignment with customer requirements.</li><li>Conduct in-depth availability research, perform technical analyses, and create tailored proposals for sales team requests.</li><li>Prepare comprehensive responses to RFIs (Requests for Information) and RFPs (Requests for Proposals).</li><li>Work closely with the technical department to design and deliver optimal solutions that meet customer-specific needs.</li><li>Identify and recommend the most effective technical solutions for addressing large enterprise business challenges, both existing and emerging.</li><li>Develop and dimension SD-WAN Solution Bills of Material (BOM) to support proposals and implementations.</li><li>Conduct technical reviews and present customized offers to customers, ensuring alignment with their objectives and expectations.</li></ul>Main requirements:<ul><li>Bachelor’s degree in Information Technology, Engineering, or a related field.</li><li>3+ years of experience in a similar technical role.</li><li>Proven experience in SD-WAN project implementation (1–3 years).</li><li>A positive, customer-focused mindset with strong problem-solving abilities.</li><li>Fluency in English (written and spoken).</li><li>Proficiency in MS Office tools (Word, Excel, PowerPoint) and Visio for technical documentation and presentations</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids</li></ul>

Presales Engineer

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking “Technical Account Manager” to be part of our successful team in our “Enterprise Solutions Team" for National and Multinational Organizations”.You have a challenging mission for:build relationships with them, and help them achieve their technology goals and overcome technical challenges.The main responsibilities of the position include:<ul><li>Develop business with existing and new customers focusing on ICT solutions and services that will fulfill their needs and lead their digital transformation.</li><li>Participate actively in value proposition, solution development, partner identification and risk management taking into consideration the commercial strategy.</li><li>Lead the preparation of the financial offers ensuring that cost elements, risks and profitability targets are met.</li><li>Drive the negotiations with the clients and the main partners and suppliers.</li><li>Collaborate with internal working groups (presales, delivery, procurement, recruiting, legal) to analyse and design optimal ICT solutions to address clients’ requirements.</li><li>Assess the risks and opportunities of future projects based on the stakeholders’ inputs, challenge and validate the way these risks will be mitigated.</li></ul>Main requirements:<ul><li>University degree in Information Technology, Computer Science or Engineering, or relevant field.&nbsp;A Master's Degree will be considered a plus</li><li>Two (2) to five (5) years of experience in Sales and Business Development</li><li>Experience with procurement procedures and processes of National &amp; Multinational Organizations, or Public Institutions is a strong plus.</li><li>Knowledge of the IT market and strong understanding of major IT Technology trends (Cloud, Cybersecurity, AI, SD-WAN)</li><li>Excellent communications skills (verbal and written)</li><li>Ability to establish relationships of trust and to negotiate with clients and partners.</li><li>Ability to lead and work effectively in a virtual team environment.</li><li>Ability to prioritize and manage time productively.</li><li>Ability to travel in Greece.</li><li>Fluency in English and the ability to address an international audience.</li></ul>What will you get:<ul><li>Bonus Scheme to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids</li></ul> About UsΗ Nova έφερε πρώτη στην Ελλάδα το Internet, την κινητή τηλεφωνία και την&nbsp;συνδρομητική τηλεόραση. Είναι μέλος του United Group και ο ενιαίος&nbsp;πάροχος που προέρχεται από την ενοποίηση της Nova με την Wind Ελλάς.&nbsp;Προσφέρει ένα ευρύ φάσμα υπηρεσιών συνδρομητικής τηλεόρασης,&nbsp;ευρυζωνικού Internet, κινητής και σταθερής τηλεφωνίας και εξυπηρετεί&nbsp;περίπου 5 εκατομμύρια πελάτες. Η Nova με την μακρά κληρονομιά&nbsp;καινοτομίας ενισχύεται από τη διεθνή εμπειρία, την τεχνογνωσία και το&nbsp;επενδυτικό σχέδιο της United Group για την Ελλάδα ύψους €2δις έως το&nbsp;2027.&nbsp;Η Nova στο πλαίσιο του στρατηγικού σχεδίου ανάπτυξης, θα δημιουργήσει&nbsp;το δικό της ιδιόκτητο δίκτυο οπτικών ινών και&nbsp;θα συνεχίσει να επενδύει στο&nbsp;5G, δίνοντας στην Ελλάδα τη δυνατότητα να γεφυρώσει το χάσμα των&nbsp;ψηφιακών υποδομών με τους Ευρωπαίους εταίρους της. Με τον συνεχή&nbsp;εκσυγχρονισμό και ανάπτυξη των δικτύων κινητής και σταθερής&nbsp;τηλεφωνίας, η Nova, δίνει πρόσβαση σε δίκτυα νέας γενιάς για εκατομμύρια&nbsp;Έλληνες ιδιώτες και επιχειρήσεις. Παράλληλα, μέσα από την συνδρομητική&nbsp;πλατφόρμα EON, οι συνδρομητές της Nova απολαμβάνουν μοναδικό&nbsp;περιεχόμενο σε οποιαδήποτε συσκευή.&nbsp;Επιχειρούμε Υπεύθυνα&nbsp;Έχουμε πάρει μια απόφαση, να είμαστε ένας ζωντανός οργανισμός και να&nbsp;έχουμε ένα «κοινωνικό ρόλο», να βοηθήσουμε και να ηγηθούμε μέσα από&nbsp;τις δυνατότητές μας στα κρίσιμα ζητήματα.&nbsp;Η Προσέγγισή μας για τη Βιώσιμη Ανάπτυξη Ο τρόπος που προσεγγίζουμε το&nbsp;θέμα της βιώσιμης ανάπτυξης συνιστά για εμάς μια ολοκληρωμένη&nbsp;επιχειρηματική προσέγγιση μέσα από την οποία δημιουργούμε αξία για όλα&nbsp;τα Ενδιαφερόμενα Μέρη της επιχείρησής μας (εργαζομένους, προμηθευτές,&nbsp;πελάτες, κοινωνία, μετόχους, κράτος, αρχές κ.λπ.).&nbsp;Επιδιώκουμε τη ΔιαφάνειαΣτηρίζουμε τη δραστηριότητά μας σε αξίες, πολιτικές και κώδικες που&nbsp;επισφραγίζουν τη δέσμευσή μας για υπεύθυνη επιχειρηματικότητα.&nbsp;Ενσωματώνουμε υψηλά πρότυπα εταιρικής διακυβέρνησης με στόχο να&nbsp;δημιουργούμε αξία για τους μετόχους, τους πελάτες, τους εργαζομένους και&nbsp;τους προμηθευτές μας.&nbsp;Προωθούμε το Δικαίωμα στη Συνδεσιμότητα χωρίς όρια και Διακρίσεις&nbsp;Εργαζόμαστε με στόχο μέσα από την συνδεσιμότητα να βελτιώσουμε την&nbsp;καθημερινότητα και να διευρύνουμε τις δυνατότητες των ανθρώπων και των&nbsp;επιχειρήσεων. Η δέσμευσή μας είναι να κάνουμε την συνδεσιμότητα&nbsp;πραγματικότητα, ώστε κάθε μέρα, όλο και περισσότεροι να συμμετέχουν&nbsp;ισότιμα και να μπορούν να επωφεληθούν από το εύρος των ευκαιριών που&nbsp;προσφέρει η ψηφιακή τεχνολογία

Technical Account Manager - Thessaloniki

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking “Transport Network Junior Engineer” to be part of our successful team in our “Transmission Network Team.”.You have a challenging mission for:Preparing studies for the expansion of DWDM and FO networks for both national and international customersThe main responsibilities of the position include:<ul><li>Preparing studies for the expansion of DWDM and FO networks for both national and international customers.</li><li>Assisting in the design of DWDM and backbone FO networks.</li><li>Planning equipment installation and service implementation.</li><li>Supporting contractual matters involving network support and services.</li><li>Providing 3rd level support during network outages.</li><li>Handling administrative tasks and interfacing with Procurement, Accounting, Budget Control, and Logistics for material acceptance and distribution.</li><li>Managing the ordering of hardware equipment and services.</li></ul>Main requirements:<ul><li>A degree in Electrical Engineering, Telecommunications, or Informatics. A relevant Master’s degree is a plus.</li><li>Enthusiasm and a willingness to learn and grow in a fast-paced environment.</li><li>Basic knowledge of Transmission Network Architectural aspects and familiarity with ITU-T specs.</li><li>Hands-on experience or familiarity with SAP platforms is desirable.</li><li>User experience with GIS platforms is a plus.</li><li>Excellent communication skills in Greek and English.</li><li>A team player with strong interpersonal skills.</li><li>Ability to work under pressure and meet tight deadlines.</li></ul>What will you get:<ul><li>Bonus Scheme to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids</li></ul>

Transport Network Junior Engineer

We at&nbsp;Nova, are a very young and dynamic team , the 2nd largest telecom provider in Greece, looking for vibrant, young, and fast thinking “Account Manager - D2D FTTH” to be part of our successful team in our “D2D Sales Team”.&nbsp;You have a challenging mission for:Managing and supporting sales teams in the field, ensuring they meet and exceed acquisition targets while maintaining high service quality and compliance standardsWhat will you do:&nbsp;<ul><li>Sales Team Management &amp; Field Support</li><li>Provide on-the-ground support to D2D sales teams, ensuring alignment with company goals and commercial policies.</li><li>Work closely with agents, supervisors, and partners to optimize performance and increase market penetration.</li><li>Ensure sales teams are equipped with the necessary knowledge, tools, and motivation to drive high-quality customer acquisitions.</li><li>Performance Optimization &amp; Strategy Execution</li><li>Track KPIs and performance metrics to identify areas for improvement.</li><li>Implement best practices in sales techniques, customer engagement, and conversion strategies.</li><li>Collaborate with cross-functional teams (marketing, operations, customer service) to enhance customer experience and retention.</li><li>Partner &amp; Stakeholder Management</li><li>Develop strong relationships with external sales partners and ensure alignment with business objectives.</li><li>Coordinate with internal teams to resolve issues, streamline processes, and enhance sales effectiveness.</li><li>Provide ongoing training, coaching, and feedback to field sales agents.</li></ul>It would be great if you have:<ul><li>At least 2 years of experience in D2D B2C sales (Telecommunications or related industry preferred).</li><li>Proven experience in sales team coordination, on-field support, and direct sales optimization.</li><li>Strong understanding of FTTH products and the ability to communicate their value effectively.</li><li>Experience working with sales &amp; CRM systems (Knowledge of WIND/Nova systems will be considered a strong plus).</li><li>Prior experience in FTTH/D2D sales operations or partner management.</li><li>Data-driven mindset with the ability to analyze sales trends and take proactive action.</li><li>Hands-on experience in coaching and training field sales teams.</li></ul>What We Offer:<ul><li>Bonus Scheme to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health.</li><li>Toddlers allowance to daycare your kids.</li></ul>

Account Manager - D2D FTTH

We at&nbsp;Nova&nbsp;are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast-thinking&nbsp;Senior CRM Analyst (B2B)&nbsp;to be part of our successful team in our&nbsp;Enterprise Solutions &amp; Business Performance Team.You have a challenging mission for:enhance customer segmentation, revenue analytics, and campaign management, driving improved customer engagement, retention, and revenue growth.&nbsp;Key Responsibilities:<ul><li>Data Management &amp; Customer Segmentation:</li><li>Segmentation: Categorizing customers based on criteria such as industry, business size, ARPA, geographical area, and services used.</li><li>Customer Profiling: Collecting and analyzing usage data, ticket history, contract history, and engagement with the company.</li><li>360° Customer View: Creating a comprehensive view of each customer, including services, billing, usage, support tickets, and communication history.</li><li>Revenue &amp; Usage Analytics:</li><li>Revenue Analysis: Analyzing revenue by corporate account and developing strategies for improvement.</li><li>Usage Analysis: Understanding service usage and optimizing pricing strategy.</li><li>Churn Prediction Models: Predicting potential customer churn through analysis of usage patterns and payment behavior.</li><li>Campaign Management &amp; Personalization:</li><li>Automated Campaigns: Creating and executing targeted campaigns (e.g., contract renewals, new service proposals).</li><li>Predictive Analytics for Cross/Up-Selling: Using analytics to offer personalized services based on usage behavior, product preferences, and customer profiles.</li><li>Customized Solutions: Integrating tailor-made solutions to enhance customer value and promote new technologies aligned with business needs.</li><li>Multichannel Campaigns: Managing communications through email, SMS, push notifications, and direct account management meetings.</li><li>Campaign Tracking &amp; ROI Analysis:</li><li>Engagement Metrics: Analyzing open rates, click-through rates, and conversion rates.</li><li>Revenue Impact: Analyzing the impact of each campaign on ARPA, ARPU, and overall revenue.</li><li>Churn Reduction Impact: Measuring the contribution of campaigns in reducing customer churn.</li><li>Analysis &amp; Reporting:</li><li>Product Reporting: Generating reports on service consumption, costs, and performance.</li><li>Customer Health Scoring: Predicting the likelihood of customer churn.</li><li>Customer Experience: Providing insights for improving the customer experience and enhancing collaboration, collecting, and analyzing customer feedback.</li><li>Contract &amp; Billing Automation:</li><li>Contract Lifecycle Management: Managing contracts, renewals, and billing adjustments through the CRM system.</li><li>Customized Pricing Models: Managing dynamic pricing for large corporate clients.</li><li>Account Manager Activity Tracking &amp; Performance Analysis:</li><li>Meeting &amp; Visit Tracking: CRM integration with mobile apps for automatic tracking of meetings and visits.</li><li>Interaction Scoring: Analyzing qualitative data from meetings (feedback, interest in new services).</li><li>Meeting Evaluation: Correlating meetings with revenue growth/customer retention.</li><li>Task Automation: Scheduling follow-ups, reminders, and automated notifications for contract expirations, open tickets, etc.</li></ul>Main Requirements:<ul><li>Bachelor’s degree in Business Administration, Finance or a related field.</li><li>Proven experience Two (2) to five (5) years</li><li>Knowledge of HTML, CRM systems and tools (like CMS Wordpress, Jira, Acoustic, Salesforce, Marketo, “Exact Target” or Optimove), M365</li><li>Strong organizational and time management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Proficiency in Microsoft Office Suite.</li><li>Ability to handle sensitive information with discretion.</li><li>Good knowledge of English language.&nbsp;</li></ul>What We Offer:<ul><li>Bonus Scheme to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health.</li><li>Toddlers allowance to daycare your kids.</li></ul>

Senior CRM Analyst (B2B)

We at&nbsp;Nova&nbsp;are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast-thinking&nbsp;HR Administration Specialist&nbsp;to be part of our successful team in our&nbsp;HR department.You have a challenging mission for:Providing comprehensive administrative support to the HR department, with a particular focus on managing absenteeism, timekeeping, maternity leave, and overtime tasks. This role involves monitoring employee attendance, ensuring compliance with time management policies, and addressing absenteeism issues.Key Responsibilities:<ul><li>Manage shift cards, including uploading shift schedules, processing schedule changes, and ensuring that all shifts are accurately recorded and communicated to employees in a timely manner. This includes coordinating with department managers to address any scheduling conflicts and making necessary adjustments to ensure smooth operations.</li><li>Monitor and manage employee attendance records, ensuring accuracy and compliance with company policies.</li><li>Track and analyze absenteeism patterns and provide reports to management.</li><li>Implement and maintain timekeeping systems to ensure accurate tracking of working hours.</li><li>Handle employee inquiries related to attendance, timekeeping, maternity leave, and overtime.</li><li>Manage and process maternity leave requests, ensuring compliance with legal requirements and company policies.</li><li>Track and manage overtime hours, ensuring proper documentation and compensation.</li><li>Prepare and distribute regular reports on attendance, absenteeism, maternity leave, and overtime.</li><li>Support HR projects and initiatives related to time management, employee attendance, and leave policies.</li><li>Maintain confidentiality and ensure data protection in all HR activities.</li></ul>Main Requirements:<ul><li>Bachelor’s degree in human resources, Business Administration, or a related field.</li><li>Proven experience in HR administration or a similar role, with a focus on time management, absenteeism, and leave management.</li><li>Knowledge of the Ergani system, including the ability to register essential employment terms, manage employee records, and ensure compliance with legal requirements.</li><li>Strong organizational and time management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Proficiency in HR software and Microsoft Office Suite.</li><li>Knowledge of SCANHRMS is highly appreciate.</li><li>Knowledge of HR best practices and labor laws.</li><li>Ability to handle sensitive information with discretion.</li><li>Good knowledge of English language.&nbsp;</li></ul>What We Offer:<ul><li>Bonus Scheme to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family.</li><li>Private Insurance program to check up your health.</li><li>Toddlers allowance to daycare your kids.</li></ul>

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