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We are looking for a Head of Direct Banking Quality Assurance to join our External Networks and Alternative Channels team.&nbsp;By joining this role, you’ll be part of the Retail Banking Network holding a key management role and will be responsible for leading a cross-functional team.&nbsp; Your role is pivotal in ensuring service excellence across all Direct Banking units, including Europhone Banking, Self-Service Terminals, Telemarketing, and Hybrid Sales.The role ensures:<ul><li>Customer interactions across all units consistently meet high standards of service, professionalism, and compliance,</li><li>Service quality is monitored, evaluated and continuously improved through structured QA frameworks,</li><li>Training has been performed timely, with high quality material both physically and through eLearning courses</li><li>Operational risks related to customer communication and self-service channels (ATM, APS, etc.) are identified and mitigated proactively,</li><li>Processes across all channels are aligned with Eurobank’s strategic goals and regulatory obligations,</li><li>Customer feedback is systematically captured and translated into actionable improvements, &nbsp;</li><li>Internal stakeholders are supported with insights (KPIs, reports, audits) that drive decision-making,</li><li>Cross-functional alignment is maintained across units to ensure consistent service delivery and project execution.</li></ul>&nbsp;Your key responsibilities will be:<ul><li>Lead, mentor, and develop the QA team.</li><li>Design and implement a comprehensive quality assurance framework across all sub-units.</li><li>Oversee monitoring activities, including call evaluations, mystery shopping, and customer feedback analysis.</li><li>Foster collaboration with business units, product owners, and operations to ensure process and service standard alignment.</li><li>Define and track quality KPIs and customer experience metrics.</li><li>Coordinate internal audits and prepare for regulatory reviews, contract renewals, and operational risk assessments.</li><li>Promote a culture of service excellence through structured training programs and continuous feedback.</li><li>Work with operational teams to enhance customer touchpoints and streamline processes.</li><li>Contribute to projects aimed at improving customer experience and service automation.</li></ul>&nbsp;You will be a great candidate if you have:&nbsp;&nbsp;<ul><li>Bachelor’s degree in Business Administration, Economics, or related field (Master’s degree is a plus).</li><li>Proficiency in English (written and spoken).</li><li>Minimum 5 years of experience in a QA leadership role, preferably in banking or telecommunications.</li><li>Strong understanding of service management principles (SLAs, KPIs, NPS, First Contact Resolution, Customer Effort Score).</li><li>Passion for building a customer-centric culture across all contact points.</li><li>Experience with Contact Centers and/or Digital Banking channels.</li><li>In-depth knowledge of QA methodologies, monitoring tools, and best practices.</li><li>Proven leadership skills with the ability to manage diverse teams and drive performance through measurable goals.</li><li>Excellent communication and collaboration skills, with experience in training delivery.</li><li>High analytical capability and attention to detail.</li><li>Familiarity with knowledge management tools.&nbsp;What’s in it for you:&nbsp;&nbsp;<ul><li>Competitive remuneration. &nbsp;</li></ul><ul><li>Hybrid work: work-life balance through remote and in-office work.    &nbsp;</li></ul><ul><li>Learning &amp; Development: &nbsp;</li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies &nbsp;</li></ul><ul><li>Upskilling, Professional development and career guidance from successful executives.    &nbsp;</li></ul><ul><li>Identification and Utilization of Talent Pool through a structured Talent Management process.    &nbsp;</li></ul><ul><li>Wellbeing: &nbsp;</li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support.  &nbsp;</li></ul><ul><li>Pension plan to support your plans and future financial expectations.   &nbsp;</li></ul><ul><li>Team building &amp; wellbeing activities.   &nbsp;</li></ul><ul><li>Potential Extra days of annual leave (Winter Bonus).     &nbsp;</li></ul><ul><li>Engage in volunteering activities through our TeamUp program. &nbsp;</li></ul><ul><li>Extra Benefits:&nbsp;</li></ul><ul><li>Exclusive discounts at partner stores.   &nbsp;</li></ul><ul><li>Staff pricing for banking products.   &nbsp;</li></ul><ul><li>Nursery and summer camp allowance for your little ones.   &nbsp;</li></ul></li></ul>

Head of Direct Banking Quality Assurance

We are looking for a tech-savvy and strategically minded Head of Technology &amp; Systems, to oversee the technology infrastructure and lead key initiatives &amp; projects across Direct Banking Division, which includes Europhone Banking (Contact Center), Telemarketing (Outbound Sales), Self-Service Terminals (ATM, APS, etc.) &amp; Hybrid Sales. The ideal candidate will combine strong technological understanding with proven project management skills and the ability to coordinate across diverse stakeholders.&nbsp;The role ensures operational readiness and resilience, alignment with IT and Business Strategy, efficiency through automation, successful delivery of Direct Banking projects, data-driven decision support and overall, a seamless remote &amp; self-service customer experience&nbsp;Your key responsibilities will be:<ul><li>Leading, mentor, and develop the Technology &amp; Systems team.</li><li>Ensuring that all technology supporting Europhone, chatbots, IVRs, and self-service channels and terminals operates reliably, securely, and efficiently — contributing to frictionless customer journeys in Direct Banking.</li><li>Guarantying business continuity through robust infrastructure, disaster recovery planning, and proactive risk mitigation across all Direct Banking touchpoints and contribute to the development and testing of crisis recovery plans.</li><li>Acting as the central liaison between business units and IT, ensuring technology solutions align with the strategic direction and needs of the Direct Banking division.</li><li>Driving the implementation of intelligent automations (e.g., speech-to-text, routing, workflow automations, ATM enhancements etc.) to reduce manual effort, accelerate service, and scale operations.</li><li>Leading complex cross-unit projects—ranging from infrastructure upgrades to new contact center, sales and self-service terminals tools—ensuring on-time, on-budget, and on-quality execution</li><li>Supporting Direct Banking with data flow integration and reporting mechanisms that enable performance visibility, SLA monitoring, and improvement planning.</li><li>Facilitating cross-functional collaboration with business units, product owners, and operations to ensure end-to-end alignment on processes and service standards.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Hold a bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field (a master’s degree is a plus).</li><li>Have at least 10 years of relevant experience in a similar role within the banking or technology sector.</li><li>Possess solid knowledge of Contact Center systems and experience in leading complex, technology-driven projects.</li><li>Demonstrate strong organizational, communication, and stakeholder management skills.</li><li>Are fluent in English, both written and spoken.</li><li>Have experience working in or with Contact Centers and/or Digital Banking channels.</li><li>Exhibit high analytical thinking and strong attention to detail.</li><li>Display excellent communication and collaboration skills, with the ability to influence across different functions.&nbsp;What’s in it for you: &nbsp;<ul><li>Competitive remuneration. &nbsp;</li></ul><ul><li>Hybrid work: work-life balance through remote and in-office work.    &nbsp;</li></ul><ul><li>Learning &amp; Development: &nbsp;</li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies &nbsp;</li></ul><ul><li>Upskilling, Professional development and career guidance from successful executives.    &nbsp;</li></ul><ul><li>Identification and Utilization of Talent Pool through a structured Talent Management process.    &nbsp;</li></ul><ul><li>Wellbeing: &nbsp;</li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support.  &nbsp;</li></ul><ul><li>Pension plan to support your plans and future financial expectations.   &nbsp;</li></ul><ul><li>Team building &amp; wellbeing activities.   &nbsp;</li></ul><ul><li>Potential Extra days of annual leave (Winter Bonus).     &nbsp;</li></ul><ul><li>Engage in volunteering activities through our TeamUp program. &nbsp;</li></ul><ul><li>Extra Benefits:&nbsp;</li></ul><ul><li>Exclusive discounts at partner stores.   &nbsp;</li></ul><ul><li>Staff pricing for banking products.   &nbsp;</li></ul><ul><li>Nursery and summer camp allowance for your little ones.   &nbsp;</li></ul></li></ul>

Head of Direct Banking Technology & Systems

Digital Banking &amp; Workplace Applications (Phygital Platforms) division is seeking talented Software Enginners, passionate about building solutions. As a software engineer and part of an agile squad, you will develop and support the features of our applications, improve the performance of existing e-banking , mobile banking and API services and collaborate with other engineers and solution architects. You will have opportunities to gain exposure to technologies and skills that you have had an interest in but have been unable to pursue in a professional environment. You will work closely inside one of Eurobank's many agile teams and collaborate with product owners and stakeholders to understand requirements and the value your work will bring to each product and asset. Your key responsibilities will be:&nbsp;<ul><li>Develop, maintain, and optimize Java-based microservices and backend systems using Spring Framework / Spring Boot and Azure / AKS.</li><li>Design and implement RESTful APIs, integrations, and data exchange mechanisms with internal and external systems.</li><li>Ensure code quality and adherence to engineering best practices.</li><li>Collaborate closely with DevOps, QA, Product Owners, and cross-functional engineering teams to deliver high-quality solutions.</li><li>Contribute to the continuous modernization of banking systems toward cloud-ready, event-driven, and microservice-based architectures.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Have 3–7 years of professional experience as a Java Back-End Engineer, Software Engineer, or similar role.</li><li>Are highly proficient in Java 11+, Spring Boot, Spring Cloud, and building distributed systems.</li><li>Have experience with REST APIs, Microservices and CI/CD pipelines.</li><li>Understand API security, authentication/authorization (OAuth2, JWT), and secure coding principles.</li><li>Are familiar with containers (Kubernetes), messaging systems (Kafka, RabbitMQ), or cloud technologies (Azure, AWS, etc.).</li><li>Hold a Bachelor’s degree in Computer Science, Engineering, or a related field.</li><li>Bring strong problem-solving skills, teamwork, agility, and a positive can-do attitude.</li></ul>&nbsp;What’s in it for you:<ul><li>Competitive remuneration.&nbsp;</li><li>Hybrid work: work-life balance through remote and in-office work.  &nbsp;&nbsp;</li><li>Learning &amp; Development:&nbsp;</li></ul><ul><li></li></ul><ul><li>Access Unlimited Udemy Learnings, international training methodologies&nbsp;</li><li>Upskilling, Professional development and career guidance from successful executives.   &nbsp;</li><li>Identification and Utilization of Talent Pool through a structured Talent Management process.  &nbsp;&nbsp;</li></ul><ul><li>Wellbeing:&nbsp;</li></ul><ul><li></li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support. &nbsp;</li><li>Pension plan to support your plans and future financial expectations.  &nbsp;</li><li>Team building &amp; wellbeing activities.  &nbsp;</li><li>Potential Extra days of annual leave (Winter Bonus).   &nbsp;&nbsp;</li><li>Engage in volunteering activities through our TeamUp program.&nbsp;</li></ul><ul><li>Extra Benefits:</li></ul><ul><li></li></ul><ul><li>Exclusive discounts at partner stores.  &nbsp;</li><li>Staff pricing for banking products.  &nbsp;</li><li>Nursery and summer camp allowance for your little ones.  &nbsp;</li></ul>&nbsp;

Senior Software Engineers - Digital Banking & Workplace Applications

We are seeking for a&nbsp;Custody Operations Senior Administrator&nbsp;to join our&nbsp;Custody Operations Unit.&nbsp;Custody Operations Unit provides Custodian and Sub-Custodian Services to Institutional Clients, Mutual Funds Management Companies, Insurance Companies, Investment Firms and Eurobank’s clientele. The services are related mainly to Settlements and Corporate Actions for Equities, Bonds and Mutual Funds in Domestic and Foreign Markets.&nbsp;The ideal candidate will join the Custody Operations Unit and will perform tasks related to Settlements processing in Domestic Markets (Greece &amp; Cyprus).&nbsp;Your key responsibilities will be:<ul><li>Processing transactions (inputting, matching, and settling instructions to market participants).</li><li>Communicating with counterparties to perform first-level validation/pre-matching of orders.</li><li>Producing SWIFT messages regarding settlements.</li><li>Liaising with and supporting client requests.</li><li>Cooperating closely with other Bank Units as well as Domestic Custodians and other Market Participants and Counterparties.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Have at least 4 years of relevant working experience in Custody Operations.</li><li>Hold a Bachelor's degree in Finance, Economics, or a quantitative field of study. A postgraduate degree will be considered as an additional qualification.&nbsp;</li><li>Have good knowledge of Swift messages ISO 15022 type 202, 210 and 5xx for Settlements. Knowledge of messages ISO 20022 will be considered as an additional qualification.&nbsp;</li><li>Have professional certifications from BoG, ATHEX CSD, CSE (ΣΤ1, ΠΕΑ, ΠΔ).&nbsp;</li><li>Are proficient in the use of MS Office.</li><li>Have fluency in Greek &amp; English language.</li><li>Have strong interpersonal and communication skills, collaborative spirit, agility and can-do attitude.</li></ul>&nbsp;Bring your enthusiasm!&nbsp;&nbsp;Share the same&nbsp;value-based behaviors&nbsp;and support our Purpose: “Prosperity Needs Pioneers!”&nbsp;<ul><li>Learn &amp; self-improve with every opportunity.&nbsp;</li><li>Bring high-impact results.&nbsp;</li><li>Build mutually beneficial relationships with clients and colleagues.&nbsp;</li><li>Bring people around to your idea, solution, or direction.&nbsp;</li><li>Develop new solutions, minimize complexity.&nbsp;</li><li>Gain other people's trust.&nbsp;</li></ul>&nbsp;What’s in it for you<ul><li>Competitive remuneration.&nbsp;</li><li>Hybrid work: work-life balance through remote and in-office work.  &nbsp;&nbsp;</li><li>Learning &amp; Development:&nbsp;<ul><li>Access Unlimited LinkedIn Learnings, international training methodologies&nbsp;</li><li>Upskilling, Professional development and career guidance from successful executives.   &nbsp;</li><li>Identification and Utilization of Talent Pool through a structured Talent Management process.  &nbsp;&nbsp;</li></ul></li><li>Wellbeing:&nbsp;<ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support. &nbsp;</li><li>Pension plan to support your plans and future financial expectations.  &nbsp;</li><li>Team building &amp; wellbeing activities.  &nbsp;</li><li>Potential Extra days of annual leave (Winter Bonus).   &nbsp;&nbsp;</li><li>Engage in volunteering activities through our TeamUp program.&nbsp;</li></ul></li><li>Extra&nbsp;Benefits:<ul><li>Exclusive discounts at partner stores.  &nbsp;</li><li>Staff pricing for banking products.  &nbsp;</li><li>Nursery and summer camp allowance for your little ones.  &nbsp;</li></ul></li></ul>

Custody Operations Senior Administrator

Bringing smiles is what we do at TTEC… for you and the customer. As a Director Learning and Development – Sales working on site in Krakow,&nbsp;you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingThis role is ideal for an energetic and enthusiastic professional manager with a leadership flair and ability to drive and motivate others. This role leads the development and implementation of improvement plans for the individual(s), team(s) and site(s) under their umbrella of responsibility together with the local operational leadership teams. They do this based on data &amp; learning needs analysis aimed at ensuring the right quality of service is achieved and remains consistent for our customers worldwide.You are responsible for direct management of a team of Sales Learning and Development experts, with a strong and proven track record of driving and managing performance in the Quality and Learning field.This role is ideal for a self- motivated, energetic and enthusiastic Learning &amp; Development leader with a passion for customer service. They have a proven ability to lead a team of learning and quality experts who are able to identify learning needs or performance opportunities, work in collaboration with a management team to build towards concrete performance objectives, as well as train and coach others.ResponsibilitiesDrivesiteperformance⇒Partnerandconsultwiththesiteoperationalleadershipteamtoconductaquantitative &amp; qualitative analysis (holistically) of site / regional performance. Be accountable forcreatinganddrivingappropriate actionplanswithkey stakeholdersQuality solutions or plans to improve performance &amp; close learning or knowledge gaps ⇒Lookingholistically at the site KPI/indicators and understand the value-add/contribution T&amp;Q (root-cause,deep-dive,collaboratingwith key leadershipteamandsupport staff).DevelopLearning&amp;QualityteamMembers- Observationteammembers’performanceprovidefeedback and coach individuals to grow and develop, succession planning, developmentopportunities, coaching, feedbackDriveexecutionofQualityOperatingModel&amp;Standards - Responsibleforstrategyandcalibration indicators (Attendance and Accuracy for now while others may be added);Performance of agents’ first 90 days - Provide Recruitment feedback on New Hire fit for hire with local recruitment. Accountability towards New Hire development during New Hire cycleTraining Planning ⇒Assign resources to the training duties onsite and ensure it’s being managed properly and work with scheduling and Facilities for appropriate resource requirementsDesired Skills and Experience●Minimum 5 years call center or equivalent work experience&nbsp;●Possess excellent written and spoken English communicationskills●Excellentinterpersonalskills●Excellentorganizationalskills●Able to work independently, as well as extremely team-focused;supportsteamandpeer decisions●Meticulousattentionto detail●Able of working cooperatively with people of diversebackgroundsregardlessofpersonal differences●To be thechange ambassador, with the ability to drive changeby owning themeasuring of the adoption of change, showingflexibility and adapting to the dynamic Customer Serviceenvironment●Receptive to feedback, takes directions and is aware ofdevelopmentareas●Abilityto self-motivateandmanageowntime●Ability to own your own development and with a growthmindset●Ability to facilitate quality calibrations in a face to face andvirtualenvironment,with peergroupandglobalstakeholders●Partner with global learning team to provide input, reviewcreatedmaterials,andsupport deliveryof workshops●Abilityto adoptaconsultativeapproachwithstakeholders●Ability to conduct deep dives as part of overall root causeproblemsolving, analyzeandcreatereportonoutcomes●Ability to use the Learning Management System for basiclearning activities e.g. ability to pull and analyze reports, uploadcontent,createlearningcoursesKnowledge●Demonstrate an understanding of facilitation and questioningtechniques●Good understanding of adult learning principles and learningstyles●Good understanding of the learning models and learning cycles(ADDIE,AgileLearning,Learner Centered,etc.)●Proven experience in improving performance througha QualityManagement Tool, and / or experience working with call centrequality programs●Good understanding of the Customer Service business atBookingorsimilar environment●CustomerServiceoutcomeoriented●Available full time and flexible in both schedule and tasks basedonlocal needs●Experienceofdataanalysis●Experienceofrootcauseproblemsolvingmethodology●Experienceinchangemanagementmethodologies●Experienceofprojectmanagementmethodology●ExperienceoffacilitatingaqualitycalibrationprocessWhat You Can Expect·Supportive of your career and professional development·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values·Ask us about our paid time off (PTO) and wellness and healthcare benefits·And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Learning and Development Director Sales

Your potential has a place here with TTEC’s award-winning employment experience. As a&nbsp;Team Supervisor, Commercial Onboarding &amp; Operationsworking onsite in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTEC&nbsp;Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!&nbsp;What You’ll be DoingJoin our team and play a key role in delivering a one-stop shop for commercial customers of all sizes. Our mission is to increase their uptime and productivity by integrating vehicles, software, charging, and service solutions. The Team Supervisor will lead and empower a dedicated team responsible for the accurate and efficient setup, provisioning, and enrollment of new and existing Commercial customers. This role is paramount in ensuring operational excellence and maintaining the highest level of data integrity. Beyond initial setup, a critical aspect of this position involves overseeing the meticulous quality checking of account creation submissions, verifying correct contract terms, product configurations, and customer billing account details. This precision is key to driving exceptional customer satisfaction, ensuring the correct connection of products to customer accounts, and is essential for the rapid realization of the value proposition that the client offers. The successful candidate will be a hands-on leader who drives process adherence, continuous improvement, team development, and fosters strong cross-functional and global collaboration to deliver superior customer experience from the initial customer account creation and onboarding phase.During a Typical Day, You’ll·Oversee the daily workflow, prioritization, and assignment of tasks related to account setup, provisioning, and enrollment for Commercial customers, ensuring timely and accurate completion of requests·Lead, coach, mentor, and manage a team of agents, fostering a high-performance culture focused on accuracy, efficiency, and customer satisfaction in all onboarding and provisioning activities.·Implement, monitor, and continuously refine quality control checks on all Sales-related orders and customer account setups. Partner effectively with external stakeholders to ensure impeccable order accuracy and data integrity before service delivery, minimizing errors and preventing delays.·Develop, maintain, and enforce comprehensive global desk procedures and up-to-date work instructions. Drive initiatives to optimize existing processes, ensuring the team consistently utilizes the most efficient and effective methods to enhance customer account creation and Onboarding experience.·Ensure the team develops and maintains a strong, current understanding of all systems and tools critical for customer account creation and onboarding and enablement with Ford Pro Products and Services, including but not limited to Salesforce. Act as a subject matter expert and provide guidance on system utilization.·Serve as the primary escalation point for complex account creation and enrollment issues. Lead collaborative resolution efforts by engaging directly with Technical Support, Product Owners, Sales Managers, and other key stakeholders to ensure smooth execution and swift problem resolution.·Set clear performance expectations, conduct regular performance reviews, identify training needs, and provide constructive feedback. Track key performance indicators (KPIs) related to customer account creation efficiency, accuracy, and customer satisfaction, generating reports for management and recommending strategic improvements.What You Bring to the Role·Minimum of 3 years of experience in customer operations, onboarding, or a related field, with at least 2 years in a supervisory or team lead role.·Demonstrated experience in managing processes related to account setup, provisioning, and enrollment, preferably within a commercial or B2B technology/automotive environment.·Proven track record of implementing and managing quality control processes to ensure high accuracy.·Familiarity with Software as a service, telematics, or fleet management solutions is a significant advantage.·Proficiency with CRM systems (e.g., Salesforce) and other relevant provisioning tools.·Excellent verbal and written communication and interpersonal skills, with the ability to collaborate effectively across diverse internal and external teams.What You Can Expect&nbsp;·Knowledgeable, encouraging, supporting and present leadership·Career-growth and lots of learning opportunities for aspiring minds·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values and excellent sales, product and systems training and continuous individualized coaching·And yes… all the competitive compensation, performance-based bonus opportunities and the benefits you’d expect and maybe a few that might pleasantly surprise you

Team Supervisor, Commercial Onboarding & Operations

At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp; Shimmering in the depths of the azure Aegean Sea, a story-filled island of myths and marvels, One&amp;Only Kéa Island emerges to honour untold beauty with authentic flavours of Greece. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.&nbsp;About the role Responsible to produce foods within designated area and preparation of dishes in accordance with the stipulated recipes&nbsp; Maintain a high standard of production, quality, presentation and cleanliness&nbsp;Key Duties and Responsibilities&nbsp;&nbsp;<ul><li>Ensure that all preparation, production, dishes, specialized menu items are prepared on time and to the standard required by the Chef.&nbsp;</li><li>Maintain consistent flavor and presentation in conjunction with menu concept. Enhance the reputation of the outlet.</li><li>Allocate work to subordinates, observing their working methods and productivity. Assist them and coordinate with senior staff to provide subordinates with the necessary on the job training showing new or better techniques.&nbsp;</li><li>Ensure that all aspects of food handling, preparation, service and storage of all ingredients is to the relevant legislation. This is to include the correct labelling for cooked foods, temperature control of raw and cooked ingredients, correct storage of trolley items and handling of prepared foods prior to service periods.</li><li>Ensure that all produce, dry goods and other ingredients issued by stores or suppliers are received to the required standard. You are to seek clarity on any food items that do not meet the minimum standards as laid down by senior chefs.</li><li>To ensure that all Food Safety standards – HACCP / DIVERSEY or else are followed to the fullest. &nbsp;</li><li>To assist with any other relevant duties as required .</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;&nbsp;<ul><li>Qualification in professional cookery or similar from a recognized training institute.&nbsp;</li><li>Excellent knowledge of English&nbsp;</li><li>Minimum of 2 years’ similar experience&nbsp;</li><li>Knowledge of the highest standards and quality production, preparation and presentation within your specialized area.&nbsp;</li><li>Knowledge of the highest standards of hygiene practices as laid down by health and safety regulations.&nbsp;</li></ul>

Demi Chef de Partie, ATRIA (6745)

Shimmering in the depths of the azure Aegean Sea, a story-filled island of myths and marvels, One&amp;Only Kéa Island emerges to honour untold beauty with authentic flavours of Greece. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.&nbsp;About the role&nbsp;<ul><li>Responsible to produce foods within designated area and preparation of dishes in accordance with the stipulated recipes or instructions from Senior Kitchen staff as per menu requirements.</li><li>Maintain a high standard of production, quality, presentation and cleanliness laid down by the Executive Chef.</li></ul>&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Ensure that all preparation, production, dishes, specialized menu items are prepared on time and to the standard required by the Executive Chef.</li><li>Maintain consistent flavor and presentation in conjunction with menu concept. Enhance the reputation of the outlet under the guidance of the Sous and Executive Chefs.</li><li>Allocate work to subordinates, observing their working methods and productivity. Assist them and coordinate with senior staff to provide subordinates with the necessary on the job training showing new or better techniques.</li><li>Maintain a daily kitchen shift that will ensure all areas of responsibility are covered, including a consistently clean and orderly workplace.</li><li>Ensure that all aspects of food handling, preparation, service and storage of all ingredients is to the relevant legislation. This is to include the correct labelling for cooked foods, temperature control of raw and cooked ingredients, correct storage of trolley items and handling of prepared foods prior to service periods.</li><li>Seek advice, guidance and assistance regarding any unresolved problems pertaining to food, equipment, staff and stores from senior chefs and production staff.</li><li>Ensure that all produce, dry goods and other ingredients issued by stores or suppliers are received to the required standard. You are to seek clarity on any food items that do not meet the minimum standards as laid down by senior chefs.</li><li>Ensure that all equipment is fully operational and effective for use in the production of food items and to report any malfunctions to the maintenance department. This includes all areas of your work area, floors, walls, air conditioning, electrical, water and operating machinery and equipment.</li><li>Make the guests dining experience a memorable one by participating in restaurant and food service activities as required and fulfilling guest requests to the best of your ability.</li><li>To ensure that all Food Safety standards – HACCP / DIVERSEY or else&nbsp; are followed to the fullest.</li><li>To assist with any other duties as required by the line manager or another member of the management team.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>A qualification in professional cookery or similar from a recognized training institute.&nbsp;</li><li>A minimum of 2 years’ experience in a high-end restaurant, hotel or cruise ship environment with exposure to various catering styles and services including al a carte and buffet.</li><li>Must have a minimum of 2 years’ experience supervising staff at a lower level.</li><li>Knowledge of the highest standards and quality production, preparation and presentation within your specialized area. Knowledge of the highest standards of hygiene practices as laid down by health and safety regulations as well as international catering standards. Knowledge of training and guidance practices for subordinate staff will be required.</li><li>Proficiency English would be beneficial.</li></ul>

Demi Chef de Partie, Pastry (6652)

Assist in the preparation, production and service of food items of the kitchen within the designated area. The job holder must be familiar with all policies and procedures of the department, F&amp;B standards, Health &amp; Hygiene, Fire &amp; Safety standards.&nbsp;&nbsp;Key Duties and Responsibilities&nbsp;&nbsp;<ul><li>Follow the standard recipes, methods of preparation and presentation</li><li>Be familiar with the menu and thoroughly know the ingredients, portion size, method of cooking, preparation time and presentation of item on the menu thereby ensuring the items are properly prepared and presented whether hot or cold or as the case might be.&nbsp;</li><li>Constantly check prepared food for its taste, temperature and visual appeal. Being aware of the importance of quality food and make every effort to prepare the items to the established quality. &nbsp;</li><li>Check daily all fridges and storerooms in the designated section ensure that the correct temperatures are being maintained and making sure all perishable items are in perfect condition. Take preventive action against loss whenever necessary.</li><li>Ensure and prevent the use of spoiled or contaminated products in any phase of food preparation. Double check with a senior chef should anything be in doubt regarding the quality and freshness of ingredients&nbsp;</li><li>Be on duty according to the scheduled roster, correctly groomed and in a condition to perform assigned duties.</li><li>To ensure that all Food Safety standards – HACCP are followed to the fullest.</li><li>Participate in ‘on-the-job’ training and mentoring from senior chefs to ensure that you perform at the required standards. &nbsp;</li><li>To assist with any other duties as required by the line manager or another member of the management team.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;&nbsp;<ul><li>Qualification in Commercial Cookery from an internationally recognized institution&nbsp;</li><li>Knowledge of procedures and methods used in the preparation, production, presentation and storage of food items is required.</li><li>Proficiency in English would be beneficial.</li></ul>

Commis 1, Bakery (6654)

Shimmering in the depths of the azure Aegean Sea, a story-filled island of myths and marvels, One&amp;Only Kéa Island emerges to honour untold beauty with authentic flavours of Greece. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.&nbsp;Key Duties and Responsibilities :&nbsp;<ul><li>Ensure that all preparation, production, dishes, specialized menu items are prepared on time and to the standard required by the Executive Chef.&nbsp;&nbsp;</li><li>Maintain consistent flavor and presentation in conjunction with&nbsp;menu&nbsp;concept. Enhance the reputation of the outlet under the guidance of the Pastry&nbsp;Chef and Executive Chef.&nbsp;&nbsp;</li><li>Allocate work to subordinates,&nbsp;observing&nbsp;their working methods and productivity.&nbsp;Assist&nbsp;them and coordinate with senior staff to provide subordinates with the necessary on the job training showing new or better techniques.&nbsp;&nbsp;</li><li>Maintain a daily kitchen shift that will ensure all areas of responsibility are covered, including a consistently clean and orderly workplace.&nbsp;&nbsp;</li><li>Ensure that all aspects of food handling, preparation,&nbsp;service&nbsp;and storage of all ingredients&nbsp;is&nbsp;to the relevant legislation. This is to include the correct labelling for cooked foods, temperature control of raw and cooked ingredients, correct storage of trolley&nbsp;items&nbsp;and handling of prepared foods prior to service periods.&nbsp;&nbsp;</li><li>Ensure that all equipment is fully operational and effective for use in the production of food items and to report any malfunctions to the maintenance department. This includes all areas of your work&nbsp;area,&nbsp;floors, walls, air-conditioning, electrical,&nbsp;water&nbsp;and operating machinery and equipment.&nbsp;&nbsp;</li><li>To ensure that all Food Safety standards –&nbsp;HACCP / DIVERSEY&nbsp;or else&nbsp;are&nbsp;followed to the fullest.&nbsp;</li><li>Make the guests dining experience a memorable one by&nbsp;participating&nbsp;in restaurant and food service activities as&nbsp;required&nbsp;and fulfilling guest requests to the best of your ability.&nbsp;</li><li>To assist with any other&nbsp;duties as&nbsp;required by the&nbsp;line manager&nbsp;or another member of the management team.&nbsp;</li></ul>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;Skills, Experience &amp; Educational Requirements:&nbsp;<ul><li>A qualification in professional cookery or similar from a recognized training institute.&nbsp;&nbsp;&nbsp;</li><li>A minimum of 2 years’ experience in a high-end restaurant, hotel or cruise ship environment with exposure to various catering styles and services including&nbsp;al a&nbsp;carte and buffet.</li><li>Must have a minimum of 2 years’ experience supervising staff at a lower level.&nbsp;&nbsp;</li><li>Knowledge of the highest standards and quality production,&nbsp;preparation&nbsp;and presentation within Pastry &amp; Bakery.&nbsp;&nbsp;</li><li>Knowledge of chocolate bonbons preparation and show pieces.&nbsp;</li><li>Knowledge of the highest standards of hygiene practices as laid down by health and safety regulations as well as international catering standards.&nbsp;&nbsp;</li><li>Knowledge of training and guidance practices for subordinate staff will be&nbsp;required.&nbsp;&nbsp;</li><li>Proficiency&nbsp;in&nbsp;English&nbsp;is essential.&nbsp;&nbsp;</li></ul>&nbsp;

Chef De Partie, Pastry (6651)

Must be able to identify and qualify new accounts that have the potential to generate revenue for the resort for both Rooms and Food and Beverage, as well as manage the existing account base to increase sales through repeat business. Sales Manager must meet and exceed forecast of revenue and room night production, as well as sales activity goals outlined in the annual plan.Under the direction of the Director of Sales, the incumbent will handle the allocated source markets for the Resort.Duties include, but are not limited to, developing new key accounts, building on existing accounts and achieving sales goals.The position is based in Athens and requires business trips to the property during its operational period.&nbsp;Job Responsibilities<ul><li>Identify, solicit and develop existing and new accounts,</li><li>Represent company in designated events (IE Trade Shows, Product Launches Etc.),</li><li>Travel as designated to conduct sales presentations,</li><li>Develop and monitor action plans for designated accounts in order to meet departmental goals,</li><li>Coordinate incentive programs with designated accounts as needed,</li><li>Act as a liaison between the Company and the client; serve as the spoke person on behalf of the company,</li><li>To ensure delivery of best support and customer service to clients,</li><li>To anticipate and address clients’ needs in order to exceed their expectations,</li><li>To plan, organize and host client events, familiarization trips, trade and consumer shows, and internal clients/ hotels’ sales,</li><li>Plan and conduct creative site inspections,</li><li>To identify and profile new market opportunities,</li><li>To use approved presentation materials &amp; procedures to ensure brand consistency,</li><li>To create an outstanding brand image in every interaction with clients,</li><li>To maintain a high level of product and service awareness in order to explain and sell services and facilities to clients effectively,</li><li>To plan and provide clients’ training sessions, as needed and required, in order to enhance clients’ productivity and improve revenue generation,</li><li>To maintain a high level of competition product knowledge, market intelligence and pricing and to make recommendations for strategic or tactical amendments to rates,</li><li>To set high performance standards and to pursue aggressive goals,</li><li>To strive for constant improvements and to take responsibility for achieving business results,</li><li>Maintaining rate integrity and maximizing yield opportunities in cooperation with revenue management,</li><li>Negotiate cooperative marketing programs and work closely with Brand Communications in ensuring brand integrity with assigned account’s channels of distribution,</li><li>Communicate contractual and promotional rate information to assigned accounts,</li><li>Provide on-going support / account maintenance including inventory and billing issues,</li><li>Ensure internal and hotel departments understand issues related to assigned accounts,</li><li>Coordinate and up-date departmental reports as designated,</li><li>Acts with a degree of independence as liaison with both internal and external clients; Handle clients’ requests and complaints as appropriate.</li></ul>&nbsp;Job Requirements&nbsp;<ul><li>Minimum of five (5) years’ experience in a similar position,</li><li>Sales oriented individual,</li><li>Excellent verbal/written communication skills,</li><li>Strong background in all aspects of leisure sales,</li><li>Strong Command of the English Language,</li><li>Ability to handle multiple tasks.</li></ul>&nbsp;

Senior Manager, Sales (6555)

Responsible for providing a full range of secretarial and administrative support activities for the Sales and Marketing department with great energy in a professional and stylish manner to ensure the smooth operation of Sales Department Key Duties and Responsibilities&nbsp;<ul><li>Provides full secretarial and administrative support activities for the Sales team, including the handling, preparation and writing of correspondence, establishment and maintenance of various filing / records / database, tracing pending issues and following up as appropriate, screening telephone calls and organizing appointments and meetings.</li><li>Assists in the management of Sales administrative, operational and marketing function. &nbsp;Compile data and produce regular scheduled reports. &nbsp;Liaise with the Sales team in relation to necessary follow up on queries, deadlines, requests and special functions instigated by the Sales Team. &nbsp;</li><li>Coordinates client visits, including the preparation of all required collateral, and when required assist the sales and marketing team conducting sales calls.</li><li>Acts with a degree of independence as liaison with both internal and external clients. &nbsp;Handle clients’ requests and complaints as appropriate in order to WOW them whilst ensuring a lifestyle experience.</li><li>Accomplish a set of administrative duties such as leading and attending meetings, compiling contracts, writing reports, maintaining a log book of activities and other specific duties related to the role.</li><li>Assist with client familiarization trips, site inspections and other client related activations.</li><li>Perform other duties as assigned by the DOSM.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>Bachelor's degree</li><li>Minimum 2 year experience in relevant positions</li><li>Excellent knowledge of English</li><li>Excellent knowledge of MS Office Applications. Knowledge of Opera &amp; Sales Force is a plus.</li><li>Strong Communication Skills</li><li>Customer oriented</li></ul>

Sales Coordinator | One&Only Aesthesis, Athens (18718)

We are looking for a Sous Chef to be responsible for the catering production quality of the Main kitchen, providing the expected high standards in quality food management, maintaining cost effective practices, allocating kitchen duties.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Responsible for the day-to-day requisitioning of stocks which ensure consistent quality and cost-effective management of the hotel/resorts catering services.</li><li>To institute the required procedures and quality control checks on all shifts to ensure the consistent production of quality guest service.</li><li>Responsible for the daily, weekly, and monthly allocation of staff duties and shift planning. &nbsp;</li><li>To ensure that the daily stock records of the restaurant/outlets are maintained&nbsp;</li><li>To ensure the procedures and management standards laid down by the resort are followed and instituted amongst the kitchen staff.</li><li>To ensure that all equipment and maintenance faults are reported and kept in line with manufacturers and company standards.</li><li>To ensure that all Food Safety standards – HACCP&nbsp;are followed to the fullest.</li><li>To assist in the mentoring and development of team</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>Certified qualification as Chef from a recognized institute.</li><li>Knowledge of Greek and English</li><li>At least one year’s experience at a similar level.</li><li>Minimum 2&nbsp;years’ experience in a restaurant or catering institution with recognized high standards.</li><li>Experience in a luxury resort would be an advantage but not a requirement.</li></ul>&nbsp;This position is for the summer season of 2026.

Sous Chef (6743)

Responsible to produce foods within designated area and preparation of dishes in accordance with the stipulated recipes or instructions. Maintain a high standard of production, quality, presentation and cleanliness laid down by the Executive Chef.&nbsp;&nbsp;Key Duties and Responsibilities&nbsp;&nbsp;<ul><li>Ensure that all preparation, production, dishes, specialized menu items are prepared on time and to the standard required by the&nbsp;Chef.&nbsp;</li><li>Maintain consistent flavor and presentation in conjunction with menu concept. Enhance the reputation of the outlet under the guidance of the Sous and Executive Chefs.&nbsp;</li><li>Allocate work to subordinates, observing their working methods and productivity. Assist them and coordinate with senior staff to provide subordinates with the necessary on the job training showing new or better techniques.&nbsp;</li><li>Ensure that all aspects of food handling, preparation, service and storage of all ingredients is to the relevant legislation. This is to include the correct labelling for cooked foods, temperature control of raw and cooked ingredients, correct storage of trolley items and handling of prepared foods prior to service periods.</li><li>Ensure that all produce, dry goods and other ingredients issued by stores or suppliers are received to the required standard. You are to seek clarity on any food items that do not meet the minimum standards as laid down by senior chefs.</li><li>To ensure that all Food Safety standards – HACCP / DIVERSEY or else are followed to the fullest. &nbsp;</li><li>To assist with any other relevant duties as required .</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;&nbsp;<ul><li>Qualification in professional cookery or similar from a recognized training institute.&nbsp;</li><li>Excellent knowledge of English&nbsp;</li><li>Minimum of 2 years’ similar experience&nbsp;</li><li>Knowledge of the highest standards and quality production, preparation and presentation within your specialized area.&nbsp;</li><li>Knowledge of the highest standards of hygiene practices as laid down by health and safety regulations.&nbsp;</li></ul>

Chef De Cuisine, Restaurant 4 

The Rooms Division Manager oversees the overall operations of Front of House, Housekeeping, and Laundry departments, ensuring the highest standards of personalized guest service and operational efficiency. This role ensures every aspect of the guest journey, from arrival to departure is handled with warmth, precision, and professionalism that reflects the One&amp;Only brand.By leading, training, and motivating a diverse team, the Rooms Division Manager is responsible for maximizing guest satisfaction, departmental performance, and profitability, while maintaining a refined and welcoming atmosphere across all guest touchpoints.&nbsp;Key Duties and Responsibilities<ul><li>Define and implement a seamless and personalized service standard across Front Office, Housekeeping, and Laundry.</li><li>Ensure all guest arrivals and departures are executed flawlessly, unique to the One&amp;Only Kea Island experience.</li><li>Oversee the handling of guest requests, preferences, and special occasions, ensuring timely and thoughtful responses.</li><li>Actively engage with guests throughout their stay, building relationships and ensuring personalized attention.</li><li>Promote, plan, and coordinate special experiences such as private dinners, weddings, and vow renewals.</li><li>Review guest feedback and implement continuous improvement initiatives to enhance service quality.</li><li>Manage all aspects of Front Office functions including Reception, Concierge, Bell/Door, and Guest Relations.</li></ul><ul><li>Ensure professional handling of all guest communications, both internal and external.</li><li>Supervise room assignments, upgrades, and allocation to optimize occupancy and guest satisfaction.</li><li>Maintain accurate guest profiles and histories in Opera PMS.</li></ul><ul><li>Oversee billing, check-in/check-out processes, and ensure accuracy in financial transactions.</li><li>Coordinate with Transportation and Buggy Service Teams for guest arrivals, departures, and transfers.</li></ul>Housekeeping Operations<ul><li>Oversee the cleanliness and maintenance of all guest rooms, villas, and public areas, ensuring they meet One&amp;Only standards.</li><li>Implement effective room inspection and quality control systems.</li><li>Manage daily room allocations, turndown services, and special cleaning requests.</li><li>Ensure the Housekeeping team adheres to safety, hygiene, and uniform standards.</li><li>Collaborate with Engineering to report and follow up on maintenance issues.</li><li>Maintain adequate inventory of linens, amenities, and supplies with efficient cost control.</li></ul>Laundry Operations<ul><li>Supervise all laundry processes including guest laundry, staff uniforms, and linen operations.</li><li>Ensure quality control standards for cleanliness, stain treatment, and fabric care.</li><li>Oversee proper maintenance and operation of laundry machinery and equipment.</li><li>Implement sustainable and efficient laundry practices to reduce waste and operational costs.</li><li>Coordinate uniform issuance and ensure all staff uniforms are maintained to brand standard.</li></ul>Leadership &amp; Team Development<ul><li>Lead and motivate a diverse team across multiple departments to achieve high levels of engagement and performance.</li><li>Conduct regular training programs on service excellence, grooming, safety, and brand standards.</li><li>Foster teamwork, communication, and professional growth within and between departments.</li><li>Conduct regular meetings to review departmental performance, challenges, and action plans.</li><li>Maintain a visible management presence throughout the resort.</li></ul>Administration<ul><li>Develop departmental SOPs and ensure full compliance across Front Office, Housekeeping, and Laundry.</li><li>Manage departmental budgets, cost controls, and inventories to achieve financial goals.</li><li>Ensure all operations comply with health, safety, and environmental standards.</li><li>Handle emergency situations effectively and participate in crisis management and fire safety procedures.</li><li>Support the Resort Management Team by performing Duty Manager shifts as required.</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Degree or Diploma in Hospitality Management or a related field.</li><li>Minimum 3 years’ experience in a similar Rooms Division leadership role within luxury hospitality.</li><li>Strong knowledge of Front of House, Housekeeping, and Laundry operations.</li><li>Proficient in Opera PMS and Microsoft Office Suite.</li><li>Strong leadership, organizational, and communication skills.</li><li>Excellent command of English; additional languages are an advantage.</li><li>Proven ability to manage and motivate large teams with diverse skill sets.</li><li>Strong understanding of budgeting, inventory control, and cost management.</li><li>Passionate about delivering exceptional guest experiences with attention to detail and personalization.</li></ul>

Rooms Division Manager (17790)

To assist Manager Housekeeping in daily managing of the villas, Linen Room , Uniform Room and all the Public Areas by ensuring full maintenance as well as guest satisfaction for the highest levels of service.To assist the Manager Housekeeping in monitoring and coordinating all aspects of the housekeeping operation including all the hotelareas.&nbsp; To ensure the daily operation in all these areas are running efficiently and as per resort standards.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>To attend to duty on time in correct uniform and well groomed.</li><li>Attend, prepare, lead the daily briefing</li><li>To follow the resorts key control policy</li><li>Oversee and coordinate all Housekeeping members ensuring guests receive prompt and courteous service and all areas of the operation are running as per resort standard procedures and policies.</li><li>To constantly strive to please all Guests that he/she may come into contact with during his work hours.</li><li>To ensure through effective supervision that all services offered in the Housekeeping Department are always available and are carried out with the utmost efficiency and courtesy as per the Departmental Operations Manual.&nbsp;To liaise with the Laundry and Engineering Departments to ensure the smooth flow of linen supplies and repair work.</li><li>To liaise with the Front Office on anticipated Guest check‑ins, check‑outs, room assignments and rooming list etc.</li><li>To ensure that all V.I.P.'s, are checked prior to the arrival of the Guest for 100% readiness</li><li>Carry out inspections of assigned areas and ensures highest possible standard of cleanliness and maintenance of all areas.</li><li>Monitors and reports to the Manager Housekeeping regarding the upkeep of furnishings, facilities, and equipment.</li><li>Carries out good communication with team members ensuring performance is effectively managed.</li><li>Ensures all Team Members are attending to duty in proper uniform, on time and well groomed.</li><li>Ensures all are trained and introduced to their duties as per resort standards and policies.</li><li>Briefs and ensures that daily information is communicated and kept updated on coordination boards and team members are receiving the correct and updated information.</li><li>Attends Hotel briefing with Manager Housekeeping ensuring a complete understanding of task for self and team members.</li><li>Is fully trained on all Houskeeping tasks and procedures being able to assist guest room valets with any requirements.</li><li>Has full knowledge of resort layout of guest rooms, corridors, storage space and back of house areas.</li><li>Ensures all guest requirements are adhered to as per resort standards.</li><li>Coordinate and manages deep cleaning and special task schedules, ensuring rooms and floor areas as per resort standards.</li><li>Ensures training needs of all Team Members are monitored, analyzed and executed as per resort standards.</li><li>Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance.</li><li>Is flexible in working hours and scheduling as per resort requirements.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>Strong interpersonal skills</li><li>Organizational skills</li><li>Strong administrative abilities</li><li>Ability to have a strong customer focus</li></ul>

Team Leader, Housekeeping (6564)

Assist the Receiving Officer in receiving all goods at the resort. To be able to do both random and thorough check of all goods received in compliance with Goods Safety Handling and to check all aspect related including quantity of the goods received, expiry date and any amount excess or short and to put aside all the goods which are not up to the hygiene standard of the resort (to be reported to Receiving Officer for follow up). Effectively communicate with Purchasing, Cost Control, Senior Storekeeper and other Department and Section Heads.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>To check daily all Purchase Orders and Market List and ensure that items to receive this day are received with accordance to the Resorts standards.</li><li>To check the invoice with the price agreed to, and if any discrepancies refer back to Purchasing Department immediately.</li><li>To check the Boat Dispatch note is in accordance with the Invoice.</li><li>To check the goods are kept the correct places while transporting by the boats if not immediately inform Purchasing Department (Items to be kept as chilled should be in the cool room)</li><li>Items damaged while transporting should be inform to Director, Procurement for further investigation &amp; record them.</li><li>To maintain the file of Purchase Orders against GRN numbers received daily basis.&nbsp;</li><li>Not amend any approved Purchase Orders or Invoices without the consent of the Cost Controller, Director, Procurement and Director, Finance.</li><li>To prepare a non-received items list from Market List &amp; distribute to Executive Chef &amp; Purchasing.&nbsp;</li><li>To prepare and distribute copies of the daily Receiving Report to relevant departments.</li><li>Communicate effectively and keep the expected date of arrival of goods ordered to the Resort (not to Male’).</li><li>Prepare the list of pending documents need to complete the GRN posting &amp; inform Purchasing Department to follow up.</li><li>Completed receiving batch (approved Purchase Order, Invoice / Delivery Note/ Good Received without Invoice with signatures &amp; signed GRN) hand over to cost control office daily.</li><li>To prepare weekly/monthly receiving status report with all received items and of all open orders.</li><li>Maintain full confidentiality over Resort Financial status.</li><li>Maintain high spirit among the Finance Department staff as well as other resort staff.</li><li>Responsible for proper filing system in the Receiving Department.</li><li>To assist the Manager, Cost Control for Inventory taking, if needed.</li><li>To work multi task jobs in the Finance section.</li><li>Use creative and positive thinking. Throw new ideas for constant improvement of the Receiving system including internal controls.</li><li>To assist the Director, Finance with whatever information relating to Receiving Department work&nbsp;</li><li>Be prepared to do any other work within the department in order to assist other areas or in the event of other staff on emergency leave or when requested by Director, Procurement and Director, Finance.&nbsp;</li><li>Ensure that Receiving &amp; Store areas are clean all the time.&nbsp;</li><li>To perform any additional duties and/or special projects as requested by Director, Procurement and Director, Finance.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements &nbsp;<ul><li>Communication skills, interpersonal skills&nbsp;</li><li>1 year experience on the same task</li></ul>

Clerk, Receiving (11591)

We’re looking for an organized, experienced Team Leader, Stores &nbsp;who can help us keep our store organized and tidy. To be successful as a Storekeeper you must be able to multitask and perform under pressure while remaining professional with colleagues and partners. A good Team Leader, Stores&nbsp;is able to manage stock by keeping a variety of records and ordering the required replacement items.&nbsp;Responsibilities&nbsp;<ul><li>Responsible for ensuring the policies are followed by the Stores team and the User Departments.</li><li>To establish the Stores Operating hours and communicate to the User Departments.</li><li>Responsible for ensuring all inventory items are prepared per the requisitions and delivered to the User Department on a timely basis.</li><li>To Ensure that storage and distribution will be carried out in accordance with health and safety standards.</li><li>Responsible for establishing and reviewing par levels for inventory items based on delivery lead time and consumption.</li><li>To Conduct monthly inventories and entering them into the&nbsp;Αccounting system.</li><li>To Maintain records and documents relating to spoilage items, manual requisitions, and retrieval requests.</li><li>Responsible for ensuring sufficient inventory is maintained to facilitate smooth operations.</li><li>To generate reports for slow-moving and obsolete items.</li><li>To perform any additional duties and/or special projects as requested by Purchasing Manager/ Team Leader.</li><li>&nbsp;</li></ul>Requirements And Skills&nbsp;<ul><li>Experience – 2 year, prior experience in hospitality would be advantageous.</li><li>Familiar with ERP Systems and Ms Office.</li><li>Good knowledge of English.</li><li>Excellent verbal and written communication skills.</li><li>Driving license.</li></ul>&nbsp;

Team Leader, Stores (14347)

Assist the Demi Chef de Partie, Chef de Partie in the preparation, production and service of food items of the kitchen within the designated area. The job holder must be familiar with all policies and procedures of the department, F&amp;B standards, Health &amp; Hygiene, Fire &amp; Safety standards.&nbsp;&nbsp;Key Duties and Responsibilities&nbsp;&nbsp;<ul><li>Follow the standard recipes, methods of preparation and presentation according to the department/hotel standard as laid down by the Sous Chef ensuring you are maintaining the relevant standards.&nbsp;</li><li>Be familiar with the menu and thoroughly know the ingredients, portion size, method of cooking, preparation time and presentation of item on the menu thereby ensuring the items are properly prepared and presented whether hot or cold or as the case might be.&nbsp;</li><li>Constantly check prepared food for its taste, temperature and visual appeal. Being aware of the importance of quality food and make every effort to prepare the items to the established quality. &nbsp;</li><li>Check daily all fridges and storerooms in the designated section ensure that the correct temperatures are being maintained and making sure all perishable items are in perfect condition. Take preventive action against loss whenever necessary.</li><li>Ensure and prevent the use of spoiled or contaminated products in any phase of food preparation. Double check with a senior chef should anything be in doubt regarding the quality and freshness of ingredients&nbsp;</li><li>Be on duty according to the scheduled roster, correctly groomed and in a condition to perform assigned duties.</li><li>To ensure that all Food Safety standards – HACCP are followed to the fullest.</li><li>Participate in ‘on-the-job’ training and mentoring from senior chefs to ensure that you perform at the required standards. &nbsp;</li><li>To assist with any other duties as required by the line manager or another member of the management team.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;&nbsp;<ul><li>Qualification in Commercial Cookery from an internationally recognized institution with minimum of 1 year Chef experience&nbsp;</li><li>Knowledge of procedures and methods used in the preparation, production, presentation and storage of food items is required.</li><li>Proficiency in English would be beneficial.</li></ul>&nbsp;This position is for the summer season of 2026.&nbsp;

Commis 1 (6748)

The Human Resources Assistant Manager will lead the day-to-day HR Operations.This will include all aspects of Human Resources in employee relations, compensation and benefits, performance management, training, recruitment and housing. HR Assistant Manager acts as a liaison with employees, providing them with the necessary information and tools required to perform their respective jobs efficiently and safely, while also assisting the HR Director.&nbsp;Key Duties and Responsibilities&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Employee Relations<ul><li>Ensure that the agreed upon disciplinary process is maintained at all times and fair disciplinary processes are followed by all HOD’s.</li><li>Maintain and enhance the open-door policy to all colleagues providing advice and guidance when needed in regard to their issues or concerns and/or grievances.</li></ul>&nbsp;&nbsp; &nbsp;HR Administration<ul><li>Ensure the smooth workflow of the various HR functionalities as to always maintaining and providing the needed support to colleagues and Supervisors/ HOD’S. This includes, but is not limited to filing, administration of starters and leavers and payroll.</li></ul>&nbsp;&nbsp; &nbsp;Recruitment<ul><li>Conduct interviews for all positions</li><li>Be 100% compliant with the Kerzner’s Recruitment standards</li><li>Compliance with local labor laws</li></ul>&nbsp;&nbsp;Management<ul><li>Train and develop the team and provide support when required</li><li>Ensure all direct reports have a PDP to achieve their goals</li></ul>&nbsp;&nbsp; &nbsp;Accommodation<ul><li>Work with the Housing team to ensure that the colleague accommodation is kept to the same standard as the hotel</li><li>Any other reasonable duties as directed by the General Manager/Director of Human Resources</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>University Degree in Human Resources Management will be considered as an asset.</li><li>Professional experience in Luxury Hospitality industry, desirable.</li><li>Deep Knowledge in Applicant Tracking Systems.</li><li>Proficiency in all MS Office and social media.</li><li>Excellent interview, presentation and communication skills.</li><li>Fluent in English language.</li><li>Integrity and team-oriented profile.</li></ul>

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demi chef de partie, atria (6745)

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commis 1, bakery (6654)

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chef de partie, pastry (6651)

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senior manager, sales (6555)

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rooms division manager (17790)

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clerk, receiving (11591)

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team leader, stores (14347)

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assistant manager, human resources (18600)

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