Εμπόριο Λιανικής

Πληροφορική

Κέντρο Εξυπηρέτησης / Call Center

Αποθήκη / Logistics

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Μεταφορές

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Aoristou

FullTime

OnSite

Hybrid

In Kotsovolos we embrace everything you have to offer. Join our team and let’s #beMORE together! &nbsp;📈&nbsp;In numbers 3.000+ Kpeople | 90+ stores | 3 logistics centers | 1 call center | 2 modern training centers| 6 academies | 53.000+ hours of training per year &nbsp;🎯&nbsp;Our goal Planning our future and through latest technologies and innovation, make our lives better. &nbsp;💼&nbsp;Your everyday work-life<ul><li>Lead and deliver service design initiatives across digital, retail, and support service areas</li><li>Conduct user research, journey mapping, and service blueprinting with cross-functional teams</li><li>Facilitate co-creation workshops with customers and internal stakeholders</li><li>Define and visualize the current and future state of services, identifying pain points and opportunities</li><li>Translate findings into service concepts, prototypes, and MVPs for validation</li><li>Collaborate with UX, product, tech, ops, and marketing teams to implement and scale solutions</li><li>Contribute to strengthening service design capabilities across the organization by sharing knowledge and mentoring junior team members.</li></ul> 🚀 As an ideal fit, you should have<ul><li>Minimum 5+ years of experience in service design, design strategy, UX, or related roles</li><li>Proficiency in service design tools (e.g., Miro, Figma, etc.)</li><li>Experience in end-to-end service design (research to implementation)</li><li>Background in design, human-centred innovation, or related fields</li><li>Experience working in a cross-functional product and retail environment is a plus</li><li>Familiarity with retail, consumer electronics, or service operations preferred.</li></ul>&nbsp;💎 What we offer<ul><li>Continuous training in new technologies and tools</li><li>Career development and growth opportunities</li><li>Competitive bonus scheme, performance-based</li><li>Group health/medical insurance package</li><li>Internal wellbeing actions</li></ul>&nbsp;⭐ Join #teamKotsovolos and find an environment that promotes new technologies, loves to evolve, embraces diversity and stands next to society.

Service Designer

In Kotsovolos we embrace everything you have to offer.&nbsp;Join our team and let’s #beMORE together!&nbsp;&nbsp;📈 In numbers&nbsp;3.000+ Kpeople | 90+ stores | 3 logistics centers | 1 call center | 2 modern training centers| 6 academies | 53.000+ hours of training per year&nbsp;&nbsp;🎯 Our goal&nbsp;Planning our future and through latest technologies and innovation, make our lives better&nbsp;&nbsp;💼 Your everyday work-life&nbsp;<ul><li>Support 1–2 Scrum teams in reaching their full potential&nbsp;</li></ul><ul><li>Facilitate key Agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives)&nbsp;</li></ul><ul><li>Work closely with Product Owners to maintain a clear and prioritized backlog&nbsp;</li></ul><ul><li>Track Agile metrics to support transparency and continuous improvement&nbsp;</li></ul><ul><li>Help remove team obstacles and support smooth collaboration with other teams or third parties&nbsp;</li></ul><ul><li>Promote Agile values and help teams become more self-organized and engaged&nbsp;</li></ul>&nbsp;🚀 As an ideal fit, you should have&nbsp;<ul><li>Previous experience as a Scrum Master or Product Owner&nbsp;</li></ul><ul><li>A strong understanding of Scrum and Agile frameworks&nbsp;</li></ul><ul><li>Skills in facilitation, conflict resolution, and time management&nbsp;</li></ul><ul><li>Strong communication and a passion for teamwork&nbsp;</li></ul><ul><li>A degree in Technology, Business, or a related field&nbsp;</li></ul><ul><li>Familiarity with tools like Azure DevOps, Jira, Confluence, or Miro&nbsp;</li></ul><ul><li>Fluency in both Greek and English&nbsp;</li></ul>&nbsp;💎 What we offer&nbsp;<ul><li>Continuous training in new technologies and tools&nbsp;</li></ul><ul><li>Career development and growth opportunities&nbsp;</li></ul><ul><li>Competitive bonus scheme, performance-based&nbsp;</li></ul><ul><li>Group health/medical insurance package&nbsp;</li></ul><ul><li>Hybrid working model&nbsp;</li></ul><ul><li>Internal wellbeing initiatives&nbsp;</li></ul>&nbsp;⭐ Join #teamKotsovolos and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society.&nbsp;

Scrum Master

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service designer

Kotsovolos

scrum master

Kotsovolos