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We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, are looking for a Social Media Video &amp; Graphics Creator to bring Nova’s social media presence to life, through engaging video and visual content.&nbsp;&nbsp;You have a challenging mission:You will be responsible for producing platform-first creatives that drive engagement, align with brand guidelines, and perform across formats.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;What will you do:&nbsp;Content Creation &amp; Production<ul><li>Producing video and graphic content tailored for social media platforms</li><li>Designing visual assets for all platforms, including posts, stories, reels, and campaign content</li><li>Shooting and editing short-form video content optimized for social media performance</li><li>Creating engaging, scroll-stopping visuals aligned with Nova’s brand identity</li></ul>&nbsp;Adaptation &amp; Execution<ul><li>Adapting content to different formats, aspect ratios, and platform specifications</li><li>Collaborating with social media, marketing, and creative teams to execute content ideas efficiently</li><li>Ensuring visual consistency and alignment with brand guidelines across all deliverables</li></ul>&nbsp;Trends &amp; Optimization<ul><li>Staying up to date with social media trends, emerging formats, and platform best practices</li><li>Applying platform-specific insights to enhance engagement and content effectiveness</li><li>Experiment with new styles, formats, and creative approaches to optimize performance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>&nbsp;It would be nice if you have:<ul><li>Proven experience creating video and graphic content for social media</li><li>Proven experience in video production, graphic design, or a similar creative role</li><li>2-3years’ experience in a similar role</li><li>Strong skills in short-form video shooting and editing</li><li>Solid understanding of social media platforms and content formats</li><li>Strong visual storytelling skills and attention to detail</li><li>Ability to manage multiple projects in a fast-paced environment</li><li>Collaborative mindset and proactive attitude</li><li>Proficiency in video editing tools (e.g. Adobe Premiere Pro, After Effects)</li><li>Proficiency in design tools (e.g. Adobe Photoshop, Illustrator, Canva) and audio editing</li><li>Ability to shoot and edit short-form video content</li><li>Strong portfolio showcasing social-first video and graphic content</li><li>Solid understanding of social media platforms and content formats</li></ul>&nbsp;&nbsp;What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up on your health&nbsp;</li><li>Toddlers allowance to daycare your kids</li></ul>

Social Media Video & Graphics Creator

We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a dynamic&nbsp;Commercial Policy Supervisor to be part of our&nbsp;Customer Channels Development&nbsp;team.&nbsp;&nbsp;You have a challenging mission for:&nbsp;Designing, implementing and monitoring commercial policies and partner commission schemes. The role is responsible for defining and governing commercial policies and partner remuneration schemes, ensuring accurate calculation and payment of commissions, alignment with business targets, and compliance with internal and regulatory frameworks.&nbsp;What&nbsp;you will&nbsp;do:<ul><li>Design and maintain commercial policies and partner commission schemes (commissions, bonuses, targets)</li><li>Ensure accurate calculation, validation and control of partner commissions</li><li>Monitor and reconcile commission payments in collaboration with Finance and Reporting teams</li><li>Translate commercial rules into system logic</li><li>Support the launch of new campaigns and ensure correct incentive setup</li><li>Identify discrepancies, risks or improvement areas in commission models</li><li>Define and monitor KPIs related to partner performance and incentives</li><li>Act as a key interface between Commercial, Sales, Finance, IT and Operations teams</li><li>Ensure clear communication and proper understanding of policies across stakeholders</li><li>Participate in UAT cycles and validate commission-related implementations</li></ul>&nbsp;It would be great if you have:<ul><li>Bachelor’s degree in Business Administration, Finance, Economics or a related field (or equivalent professional experience)</li><li>3–5 years of experience in commercial operations, incentives/commissions, or financial analysis</li><li>Experience in partner management, sales incentives or commission schemes is a strong plus</li><li>Strong analytical and numerical skills</li><li>Experience with reporting tools / DWH / Excel (advanced level preferred)/BI</li><li>Strong attention to detail and governance mindset</li><li>Excellent stakeholder management skills</li><li>Fluency in Greek and English&nbsp;</li><li>Experience with commission engines / incentive models</li><li>Exposure to reconciliation processes with Finance</li><li>Telecom experience would be appreciated</li></ul>What you will get:<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts&nbsp;on Nova Fixed / Mobile&nbsp;/ TV for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

Commercial Policy Supervisor

We are looking for a talented and driven CRM Campaign Specialist to join our CRM &amp; Analytics team. In this role, you will be responsible for the end-to-end design, execution, and optimization of CRM campaigns across multiple channels.&nbsp;You have a challenging mission:You will play a key role in driving customer engagement, retention, and revenue growth through effective, data-driven campaign management. This is a hands-on operational role that also requires a strong understanding of the broader business landscape, enabling you to align campaign strategies with company objectives and proactively identify opportunities for growth. You will report directly to the CRM &amp; Analytics Manager and work closely with cross-functional teams including Product, Marketing, and Commercial.&nbsp;What will you do:Campaign Design &amp; Execution<ul><li>Design, build, and execute CRM campaigns end-to-end, from strategic concept and audience targeting through to content creation, channel selection, and deployment.</li><li>Craft compelling SMS, email, push notification, and other communication content that drives engagement and conversion.</li><li>Operate and manage CRM campaign platforms to set up campaign logic, triggers, &amp; audience segmentation, and scheduling.</li><li>Monitor to ensure smooth execution, promptly troubleshooting any issues that arise.</li><li>Implement A/B and testing strategies to continuously optimize messaging, timing, channel mix, and audience segments.</li></ul>Performance Reporting &amp; Analysis<ul><li>Build and deliver regular campaign performance reports, including key metrics such as conversion rates, and customer lifetime value impact.</li><li>Analyze campaign data to extract actionable insights and translate findings &nbsp;into clear recommendations for stakeholders.</li><li>Track campaign KPIs against targets and proactively flag deviations with proposed corrective actions.</li></ul>Strategy &amp; Innovation<ul><li>Proactively propose new campaign ideas, strategies, and communication approaches that generate added value for the business.</li><li>Identify opportunities to improve existing campaigns through data-driven insights, industry best practices, and emerging trends.</li><li>Contribute to the overall CRM roadmap and campaign calendar planning.</li></ul>Cross-Functional Collaboration<ul><li>Partner closely with the Product Team to support communication activities for product launches, feature rollouts, and product updates.</li><li>Collaborate with Marketing, Commercial, and other teams to ensure campaign&nbsp;&nbsp;&nbsp; messaging is aligned with brand guidelines and business priorities.</li><li>Coordinate with external vendors and platform providers as needed.</li></ul>Campaign Optimization &amp; Best Practices<ul><li>Secure the best possible execution approach for every campaign by evaluating channel effectiveness, message formulation, timing, and targeting.</li><li>Develop and maintain campaign templates, playbooks, and standard operating procedures to ensure consistency and efficiency.</li><li>Champion a culture of continuous testing and learning within the team.</li></ul>&nbsp;It would be great if you have:<ul><li>Knowledgeable in CRM and marketing automation platforms, including campaign setup, audience segmentation, workflow automation, and journey building.</li></ul><ul><li>Data analysis skills with the ability to interpret campaign metrics, build reports, and derive actionable insights.</li><li>Working knowledge of data analysis, data querying and reporting tools (e.g., SPSS Modeler/ Excel/SQL).</li><li>Understanding of customer segmentation methodologies, personalization techniques, and lifecycle marketing principles.</li><li>Familiarity with A/B testing and experimentation frameworks.</li></ul><ul><li>Excellent written communication skills with an ability to craft engaging, concise, and effective marketing copy across channels.</li><li>Strong analytical thinking and problem-solving abilities.</li><li>Detail-oriented with a commitment to accuracy in campaign execution.</li><li>Ability to manage multiple projects and campaigns simultaneously while meeting deadlines.</li></ul><ul><li>Proactive mindset with a passion for innovation and continuous improvement.</li><li>Strong interpersonal and collaboration skills; comfortable working with cross-functional teams.</li></ul><ul><li>Business acumen and ability to understand broader commercial objectives beyond day-to-day campaign operations.</li><li>Experience with customer journey mapping and lifecycle marketing.</li></ul>&nbsp;What you will get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up on your health.&nbsp;</li><li>Toddlers allowance to daycare your kids.</li></ul>&nbsp;

CRM Campaign Specialist

We see each new colleague as a unique team member and a major investment for our company’s future, and now we are looking for a talented and highly motivated&nbsp;Fiber Optic Maintenance Engineer&nbsp;to join our teamYou have a challenging mission to:Ensuring the availability and reliability of the fiber optic network through effective supervision of subcontractors, fault restoration coordination, and performance monitoring. Key duties include developing maintenance guidelines, managing emergency and scheduled works, evaluating subcontractor KPIs, overseeing inventory, and generating operational reports. The role also involves coordinating internal and external resources for rapid fault resolution and working in rotating shifts to provide continuous 24/7/365 network support.What will you do:<ul><li>Provide detailed and well-structured guidelines for fiber optic maintenance.</li><li>Coordinate subcontractors during emergency and scheduled maintenance works.</li><li>Supervise subcontractors’ restoration activities to ensure quality and compliance.</li><li>Investigate and coordinate contractor field crews for the restoration of faults reported on the fiber optic network.</li><li>Monitor and evaluate all subcontractor KPIs to ensure service level compliance.</li><li>Track remaining resources and manage materials inventory in collaboration with the contractors.</li><li>Generate RFO (reason for outage) reports on emergencies and scheduled works based on agreed KPIs.</li><li>Manage subcontractor certification and invoicing processes.</li><li>Coordinate internal and external resources to accelerate network restoration.</li><li>Perform duties in a shift-based system designed to maintain seamless coverage for network fault resolution and critical tasks.</li><li>Maintain uninterrupted service by working in shifts to handle high-priority incidents and safeguard network performance.</li></ul>It would be great if you have:<ul><li>Bachelor’s or Master’s degree in Electrical, Telecommunications, or related Engineering field.</li><li>CFOT (Certified Fiber Optic Technician) certification is considered an asset.</li><li>Knowledge and hands-on experience on ArcGIS and network ticketing systems (e.g. Atlassian JIRA, Remedy).</li><li>Knowledge of safety procedures, techniques, and equipment.</li><li>Knowledge of fiber network construction and splicing.</li><li>Experience in civil works related to fiber optic network deployment or maintenance.</li><li>Strong analytical skills and ability to design and optimize operational processes.&nbsp;</li><li>Project Management, time management and problem-solving skills.</li><li>Negotiation and analytical skills to assess special situations.</li><li>Ability to coordinate cross-functional work teams toward emergencies or scheduled works completion.</li><li>Adaptive, team spirit, good interpersonal skills.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

Fiber Optic Maintenance Engineer

We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a dynamic Contact Center Systems Engineer to be part of our&nbsp;Call Center Systems&nbsp;team.&nbsp;You have a challenging mission for:&nbsp;ensuring smooth operation, optimization, and high availability of ACD, IVR, dialer, and VoIP systems. You will handle advanced troubleshooting, implement upgrades, support security and capacity planning, and drive continuous improvements in call center technologies.What&nbsp;you will&nbsp;do:<ul><li>Manage and maintain call center systems (ACD, IVR, dialers, VoIP).</li><li>Perform system upgrades, patches, and configuration changes.</li><li>Monitor system performance and ensure high availability.</li><li>Provide second-level and third-level support for system-related issues.</li><li>Diagnose and resolve complex telephony and application problems.</li><li>Collaborate with vendors and internal teams for escalated issues.</li><li>Configure call routing, IVR menus, and agent profiles.</li><li>Optimize workflows and implement new technologies to improve efficiency.</li><li>Prepare technical documentation for internal use.</li><li>Generate performance reports and assist in capacity planning.</li><li>Help ensure compliance with data protection and security standards.</li><li>Support implementation of access controls.</li><li>Assist in planning and deploying new call center technologies.</li><li>Participate in testing and quality assurance for new implementations.</li><li>Stay updated on emerging call center technologies.</li><li>Suggest improvements to enhance system reliability and efficiency.</li></ul>It would be great if you have:<ul><li>A University Degree in relevant field</li><li>3+ years of experience in a similar role</li><li>Previous experience in the telecommunications sector is appreciated</li><li>Basic Knowledge of Contact Center Platforms - Familiarity with tools like Genesys, Avaya, or Cisco (basic navigation and configuration).</li><li>Understanding of Telephony Concepts</li><li>Basic knowledge of VoIP principles, call routing, and queue management.</li><li>Basic knowledge of ASR and NLU technology</li><li>Reporting Basics - Generating standard performance reports (AHT, call volumes) using built-in tools.</li><li>Troubleshooting Fundamentals - Ability to identify and escalate system issues.</li><li>Streamlining workflows for efficiency and cost-effectiveness.</li><li>Ensuring adherence to regulatory standards and internal policies.</li><li>Good communication Skills, clear interaction with team members and vendors.</li><li>Ability to follow troubleshooting guides and escalate effectively.</li><li>Having the capacity to understand the impact of systems on customer experience.</li><li>Willingness to learn new systems and processes quickly.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

Contact Center Systems Engineer

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "&nbsp;IP Network &amp; Security Engineer” to be part of our “IP Network &amp; Security Operations team”You have a challenging mission for:&nbsp;Managing network changes and upgrades, troubleshooting and resolving faults, coordinating with vendors, and ensuring seamless service for customers.What will you do:&nbsp;<ul><li>Implement changes and upgrades to network elements with a strong focus on minimizing customer service risks.</li><li>Participate in audits, Proof of Concept (PoC) trials, and testing procedures.</li><li>Provide technical expertise to identify, troubleshoot, and resolve faults efficiently.</li><li>Analyze and escalate customer complaints where necessary.</li><li>Develop and maintain documentation for operational and maintenance processes.</li><li>Coordinate with vendors to resolve trouble reports within agreed SLAs.</li><li>Participate in a rotational standby scheme, providing 24x7 second-level support for relevant systems and platforms.</li></ul>It would be great if you have:&nbsp;<ul><li>Bachelor’s degree in computer science, Information Technology, Telecommunications or a related field</li><li>3+ years of experience in a similar role, preferably in the telecommunications sector.</li><li>Relevant certifications (e.g., CCNA, CCNP, JNCIS, or equivalent) are highly valued.</li><li>Experience in Linux, scripting languages, Python and Ansible</li><li>Experience in AAA (Radius), DHCP and relevant well-known software (Kea/ISC DHCP, FreeRadius, Radiator, etc).</li><li>Experience in Fortinet firewalls. Cisco ACI.</li><li>To be able to act as a team player, to work collaboratively, providing technical support.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

IP Network & Security Operations Engineer

Supports monthly closure cut-off procedures and assists on monthly Trial Balance completeness, Ad-hoc requests (i.e., preparation of the supporting documentation for the external auditors (TP, Assurance, Tax)).Posts invoices to ERP timely ensuring data completeness; Verifies Invoices and AP files with purchase order vendor master file; Records and reviews accounting entries; Audits invoices and key data in AP system; Performs accounting reconciliations ensuring.Adhere to all company policies, procedures, and financial controls related to Opex invoice processing.Assist with internal and external audits by providing documentation and supporting evidence for Opex expenditure and payment activities.Identify opportunities for process improvements in the Capex invoicing and payment procedures to increase efficiency and accuracy.Stay informed about industry’s best practices and regulatory changes related to accounts payable and Capex management.What will you bring?University degree in Accounting or Finance.2 - 3 years of proven experience within a similar position.Fluency in English.Knowledge of taxation (VAT issues, Income tax and withholding taxes).Excellent knowledge of MS Office, particularly Excel; Familiarity with accounting software (e.g., SAP, Oracle, or similar ERP systems) and Microsoft Office Suite (Excel, Word, Outlook).Very good knowledge of Entersoft ERP would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Accounts Payable Invoices Officer

Supplier Research &amp; Engagement: Identify new suppliers and products, negotiate terms, and communicate findings to stakeholdersProcurement &amp; Negotiation: Secure advantageous pricing and rebate conditions through skilled negotiationOrder Management: Execute product/service ordering processes in line with managerial requestsMarket Analysis &amp; Supplier Visits: Keep aware of market trends through regular supplier engagementsERP System Updates: Accurately introduce new products into the ERP system with detailed informationInvoice Reconciliation: Collaborate with the Accounts Payable department to ensure efficient invoice processing and timely supplier paymentsWhat will you bring?A bachelor’s degree in business administration or hospitalityAt least 2 years of experience in purchasing F&amp;B productsSkilled in the use of Procurement ERP systems and Microsoft Office suiteDemonstrated understanding of procurement processes and negotiation techniquesProactive and resolutive person.&nbsp;Fluent in English.Experience overseeing Operational Expenditure budgetsWhat we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

F&B Buyer

Control the Food and Beverage cost and outlets in terms of wastage, pilferage, and efficiency. Prepare variance analysis for food &amp; beverage and communicating with relevant parties. Review cost on a daily, weekly, and monthly basis and take corrective action where required.Actively seeking ways to improve the hotel spending and cost controls.Leading the month-end stock-taking for all outlets in the hotel.Support the chefs to ensure all menu recipes and buffets are accurately costed. Upload the recipes to ERP and do the mapping with the PoS system.Reconcile PoS sales with outlets orders to secure maximum accuracy. Produce on demand food &amp; beverage control related reports/recommendations.Food &amp; Beverage Costing: working to optimize F&amp;B menus and costs.What will you bring?Good analytics and reporting skills. High-level attention to detail.Ability to work independently and to partner with others to promote an environment of teamwork.Good knowledge of MS Office – Excel.Experience with Accounting System or cost &amp; inventory systems.1 year of experience in a similar position. Bachelor's Degree in Business Administration or relevant studies desirable.Fluent in English.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

F&B Cost Controller

Conduct ongoing market research for key MEP systems and packages (e.g., HVAC plant, ductwork, pipework, electrical distribution, lighting, UPS/generators, fire protection, controls/BMS), tracking price movements, availability, lead times, and supplier/installer capacity. Develop and maintain an MEP materials intelligence library including preferred manufacturers and installers, approved products, technical datasheets, compliance certificates (e.g., CE) and warranties.Support MEP design development by proposing technically compliant alternatives to equipment and system selections, evaluating cost, performance, energy impact, constructability, program impact, maintainability, and supply risk.Create and maintain MEP price logs, long-lead trackers (e.g., chillers, switchgear, transformers, generators, BMS), and supplier/contractor contact lists; regularly issue updates to internal stakeholders.Engage with manufacturers and MEP contractors to understand product roadmaps, production capacity, testing requirements, spares/consumables, and aftersales support, and support mitigation actions such as dual sourcing and early procurement.Support procurement planning by packaging MEP materials and systems for sourcing (e.g., HVAC, electrical, plumbing, fire), recommending contracting strategies, and defining technical/commercial evaluation criteria with project stakeholders, while preparing MEP option comparisons and recommendations that clearly set out technical compliance, assumptions, exclusions, risks, and cost/program/operational impacts for approvals.Collaborate with Commercial to align MEP benchmarks with cost plans and budgets and to support value engineering initiatives, ensure MEP sourcing activities comply with internal procurement policies, ethical sourcing requirements, applicable codes/standards, and project quality, environmental, and H&amp;S requirements, maintain accurate documentation for MEP enquiries, quotations, technical clarifications, comparisons, and recommendations ensuring full traceability and audit-ready records, identify and mitigate MEP supply and delivery risks and propose contingency plans, continuously improve MEP templates, pricing logs, and databases, and promote standardization and preferred MEP solutions by supporting category strategies and coordinating alignment with Design and Delivery.What will you bring?Master’s degree in Mechanical Engineering, Electrical Engineering, Construction Management, or a related field, with 5+ years of experience in construction procurement, materials management, sourcing, or cost management, with strong exposure to MEP systems, equipment, and subcontract packages.Demonstrated experience developing MEP benchmarks, evaluating alternatives/value engineering options, and producing clear technical and commercial comparisons and recommendations.Strong understanding of MEP specifications, equipment schedules, installation quality standards, and testing/commissioning requirements.Excellent project management and organizational skills, with effective stakeholder management and communication skills.High attention to detail and commitment to ethical sourcing, quality compliance, and transparent record keeping, with negotiation and supplier management skills.Ability to manage multiple material categories and project priorities simultaneously under tight deadlines, fluent English required; Greek/ Spanish preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Materials Manager, MEP

Materials Manager

Ensure compliance with all SIG processes, procedures, policies and standards as they relate to planning and schedule governance, and implement scheduling standards (coding, calendars, progress rules, reporting cut-offs) and support consistent adoption across contractors, consultants, and internal teams, escalating deviations to the Planning Senior Manager.Develop, review, and maintain integrated project schedules across all project stages, in coordination with Delivery teams and contractors/consultants, also support schedule baseline governance: assist with baseline set-up, maintain baseline versions, and prepare baseline change submissions with full traceability through change control, for approval in line with delegated authority.Review, challenge, and validate contractor and consultant programs, including logic quality, resource/constraint realism, critical path integrity, and deliverable integration; document findings and agree corrective actions.Deliver robust progress measurement and forecasting, including weekly/monthly updates, look-ahead planning, progress curves, and clear schedule narratives highlighting drivers, constraints, and trends.Identify schedule risks, opportunities, constraints, and interface issues; support mitigation planning and recovery strategies with Project Teams and contractors, escalating critical issues as required.Provide accurate schedule reporting inputs for project and portfolio dashboards and executive reporting, in coordination with the Planning Senior Manager and Project Controls Director, and support the development of planning capability by mentoring planners and contributing to quality assurance and knowledge sharing across the planning community.What will you bring?Degree in Engineering, Construction Management, Project Management, or related discipline, and minimum 7–10 years’ experience in planning/scheduling on major CAPEX projects and programs.Advanced proficiency in planning tools (Primavera P6 preferred) and schedule reporting/analytics (e.g., Excel, Power BI or equivalent).Proven capability to review and assure contractor schedules and progress submissions, including critical path and baseline integrity.Strong understanding of the schedule–risk–change interface, including baseline control, time impact awareness, and recovery planning.Strong stakeholder management skills with the ability to communicate complex schedule issues clearly and credibly.Fluent English required; Greek and/or Spanish preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Planning Manager

Ensuring compliance with all SIG processes, procedures, policies and standards, also overseeing project administration functions, including document control, reporting workflows, and governance processes. Ensuring accurate records to support audits, claims avoidance, and executive assurance.Overseeing the development and maintenance of integrated master programs and project-level schedules, ensuring schedules are logic-driven, risk-aware, and aligned with approved scope, budgets, and delivery strategies, and reviewing, challenging, and validating contractor and consultant programs.Monitoring critical paths, key milestones, and recovery strategies across the portfolio, also ensuring schedule risks, opportunities, and mitigation strategies are clearly identified and communicated.Leading the portfolio reporting function, delivering accurate and consistent reports, defining and maintaining KPIs and dashboards covering schedule, cost exposure, risk, change, productivity, and forecast confidence. Ensuring consistency between project-level, regional, and portfolio-level reporting.Develop and execute the Project Controls strategy in alignment with program objectives, lead the development and continuous improvement of shared services frameworks, policies, and procedures, and oversee centralized project controls including schedule management and performance reporting, including leading the program risk management function and directing program-wide reporting and data analytics.Act as the central point of coordination for shared services across SIG functions and departments, ensure alignment between Delivery, Product &amp; Design, and corporate functions. Lead, mentor and develop a multidisciplinary team, foster a high-performance culture, and ensure knowledge sharing and upskilling within the shared services teams.What will you bring?Degree in Engineering, Project Management, or related discipline, and minimum 12–15 years’ experience in project controls, planning, and program management.Proven experience leading large, complex, multi-project CAPEX portfolios, and demonstrated leadership of multi-project / portfolio controls teams.Strong experience in executive-level reporting, and background in construction, or hospitality developments preferred.Fluent English required; Greek and/or Spanish preferred, and expert knowledge of project controls principles, systems, and best practice.Advanced proficiency in planning and controls tools (e.g. Primavera P6, MS Project, Power BI or equivalent reporting platforms), and strong understanding of the schedule–cost–risk–change interface.Ability to interrogate data, challenge assumptions, and communicate complex issues clearly and credibly.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Project Controls Director

Reservation Processing: Handle reservations across various channels, maintaining accurate records in the Opera Property Management SystemRate and Package Knowledge: Possess thorough understanding of room types, rates, and packages to support the commercial strategy set by revenue managementCommunication and CRM Management: Manage daily communications, maintain files, and create quotations and confirmations using CRM systemsFront Desk Liaison: Coordinate with front desk staff to relay reservation details and manage cancellations or modificationsRate Monitoring and Forecasting: Conduct daily rate checks, monitor room availability, and assist in forecasting room revenue and occupancyCustomer Service Excellence: Provide exceptional customer service, including local recommendations and guidance, while adhering to operational standardsWhat will you bring?Previous experience in reservations or front office, ideally within the Tourism/Hospitality or Luxury industryFluency in German&nbsp;and EnglishA degree or diploma in Tourism or Hospitality is beneficialFamiliarity with Hospitality Software (Opera, Fidelio, Protel, Ermis, etc.) is advantageousExcellent verbal and written communication abilities, particularly in customer-facing scenariosFlexible and adaptableWhat we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Rooms Reservation Agent - German Speaker

Plan, manage, and oversee the full lifecycle of tender processes (RFI, RFQ, RFP), and develop tender strategies aligned with procurement and organizational objectives.Prepare, review, and issue tender documentation including technical specifications, evaluation criteria, and contractual terms, ensuring all tender procedures follow internal governance, procurement policies, and applicable regulations.Manage communication with contractors and suppliers throughout the tender process, organize contractor/ supplier briefings, clarification meetings, and site visits when required, and maintain transparency and fairness during contractor/ supplier engagement.Coordinate bid evaluation committees and ensure evaluation methodologies are applied consistently, and support cross-functional teams in assessing commercial, technical, and financial aspects of proposals.Prepare evaluation reports, recommendations, and approval documentation for tender awards, and work closely with internal departments to define requirements and evaluation criteria, ensuring tendering processes comply with internal procurement policies, audit requirements, and applicable legislation.Maintain proper documentation and audit trails for all tender activities, identify and mitigate risks related to procurement and supplier selection, continuously improve tendering processes, templates, and documentation, promote best practices and standardization within procurement activities, track and report key procurement and tender performance metrics, and provide insights on supplier competitiveness, tender cycle times, and cost optimization opportunities.What will you bring?Bachelor’s degree in Engineering, Business Administration, or related field, with 5–8+ years of experience in procurement, sourcing, or tender management, and demonstrated experience managing complex or high-value tender processes.Experience working in structured procurement environments with governance and compliance requirements, and strong knowledge of procurement and tendering procedures.Excellent project management and organizational skills, with strong analytical and commercial evaluation capability.Effective stakeholder management and communication skills, with high attention to detail and commitment to compliance and transparency.Negotiation and supplier management skills.Ability to manage multiple tenders simultaneously under tight deadlines, fluent English required; Greek/ Spanish preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Tenders Manager

We are looking for a Business Analyst to join a transformative project aimed at modernizing and standardizing the IT and OT landscape of power production sites in Greece. This role focuses on digital transformation and seamless collaboration among stakeholders, requiring business trips within Greece. Please note that the flexibility to travel across Greece is required by the project/client.Responsibilities<ul><li>Provide support for the completion of the IT services rollout to production sites</li><li>Conduct a detailed analysis of current IT vs OT applications</li><li>Standardize the technology stack and solutions</li><li>Discover and support cloud migration and modernization of selected applications</li><li>Deliver on-site training for end users</li><li>Cooperate with stakeholders and vendors</li><li>Lead transformation initiatives for increased productivity improved security and cost optimization in a high-paced environment</li></ul>Requirements<ul><li>2+ years of experience in Business Analysis</li><li>Background in legacy system integration</li><li>Understanding of application migration and modernization concepts to the cloud</li><li>Capability to work under tight deadlines</li><li>Excellent client-centric approach</li><li>Flexibility to travel in Greece for discovery sessions</li><li>English proficiency at B2 level or higher</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Business Analyst

We are searching for a Senior Delivery Manager to lead pre-sales and oversee the delivery of intricate, large-scale programs within the energy sector.This role is focused on driving modernization and digital transformation by implementing both commercial and enterprise software solutions. The ideal candidate will have substantial experience in delivery management, a history of managing multi-stream projects, and the ability to thrive in multi-vendor environments. The preferred location for this position is Athens or nearby areas.Responsibilities<ul><li>Supervise all phases of program delivery, ensuring alignment with strategic objectives, timelines, and financial targets</li><li>Direct pre-sales activities, including solution design, cost estimation, and direct client interaction</li><li>Cultivate and maintain strong relationships with stakeholders at all levels, including executive leadership, to ensure clear communication and alignment</li><li>Manage delivery governance, risk assessment, and escalation processes across multiple programs</li><li>Collaborate with third-party vendors to ensure seamless integration of external solutions</li><li>Lead digital transformation and modernization initiatives within the energy sector</li><li>Maintain high standards for project execution, monitor key performance indicators, and promote continuous improvement</li><li>Mentor and guide delivery teams, fostering a culture of accountability and excellence</li><li>Oversee financial aspects of programs, including budgeting, forecasting, and profit and loss management</li></ul>Requirements<ul><li>At least 10 years of progressive IT experience, with a minimum of 5 years in a senior delivery, program, or architecture leadership role</li><li>Participation in at least 8 major projects or experience launching 2 or more products or significant product features to market</li><li>Demonstrated ability to deliver large-scale, enterprise programs with multiple workstreams, teams of 40+ FTEs, and multi-year timelines</li><li>Proven leadership in complex programs within the energy sector, including Oil &amp; Gas, Renewable Energy, or Utilities</li><li>Strong background in pre-sales activities, including RFP/RFI management, solution development, estimation, and client presentations</li><li>Experience managing large, multi-vendor project environments</li><li>In-depth knowledge of project management methodologies such as PMI, PRINCE2, and Agile frameworks</li><li>Advanced stakeholder management skills, especially with executive-level engagement</li><li>Educational background in mechanical, electrical, or industrial engineering is highly valued</li><li>Fluency in Greek at B2+ level</li><li>Excellent written and spoken English at C1 business level, with strong presentation skills</li></ul>Nice to have<ul><li>Certifications in product management or delivery management</li></ul>We offer/Benefits<ul><li>International projects with top brands</li><li>Work with global teams of highly skilled, diverse peers</li><li>Healthcare benefits</li><li>Employee financial programs</li><li>Paid time off and sick leave</li><li>Upskilling, reskilling and certification courses</li><li>Unlimited access to the LinkedIn Learning library and 22,000+ courses</li><li>Global career opportunities</li><li>Volunteer and community involvement opportunities</li><li>EPAM Employee Groups</li><li>Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn</li></ul>

Senior Delivery Manager

We are looking for a Senior Delivery Manager to take charge of pre-sales and oversee the execution of complex, large-scale programs in the energy sector.This position is dedicated to advancing modernization and digital transformation through the deployment of both commercial and enterprise software solutions. The successful candidate will bring extensive experience in delivery management, a track record of handling multi-stream projects, and the ability to work effectively in multi-vendor environments. The preferred location for this role is Athens or the surrounding region.Responsibilities<ul><li>Manage every stage of program delivery, ensuring projects meet strategic goals, deadlines, and budget requirements</li><li>Lead pre-sales initiatives, including solution planning, cost estimation, and direct engagement with clients</li><li>Build and maintain strong relationships with stakeholders at all levels, including executive leadership, to ensure alignment and effective communication</li><li>Oversee delivery governance, risk management, and escalation procedures across all programs</li><li>Work closely with third-party vendors to guarantee smooth integration of external solutions</li><li>Drive digital transformation and modernization efforts within the energy industry</li><li>Uphold high standards for project delivery, track performance metrics, and encourage ongoing improvement</li><li>Mentor and support delivery teams, promoting a culture of responsibility and high achievement</li><li>Oversee financial management of programs, including budgeting, forecasting, and profit and loss accountability</li></ul>Requirements<ul><li>Minimum 10 years of progressive experience in IT, with at least 5 years in a senior delivery, program, or architecture leadership position</li><li>Involvement in at least 8 major projects or experience launching 2 or more products or significant product features to market</li><li>Proven ability to deliver large-scale, enterprise-level programs with multiple workstreams, teams of 40+ FTEs, and multi-year durations</li><li>Demonstrated leadership in complex programs within the energy sector, such as Oil &amp; Gas, Renewable Energy, or Utilities</li><li>Strong experience in pre-sales activities, including RFP/RFI processes, solution development, estimation, and client presentations</li><li>Background in managing large, multi-vendor project environments</li><li>Deep understanding of project management methodologies, including PMI, PRINCE2, and Agile frameworks</li><li>Advanced skills in stakeholder management, particularly with executive-level stakeholders</li><li>Educational background in mechanical, electrical, or industrial engineering is highly valued</li><li>Proficiency in Greek at B2+ level</li><li>Excellent written and spoken English at C1 business level, with strong presentation skills</li></ul>Nice to have<ul><li>Certifications in product management or delivery management</li></ul>We offer/Benefits<ul><li>International projects with top brands</li><li>Work with global teams of highly skilled, diverse peers</li><li>Healthcare benefits</li><li>Employee financial programs</li><li>Paid time off and sick leave</li><li>Upskilling, reskilling and certification courses</li><li>Unlimited access to the LinkedIn Learning library and 22,000+ courses</li><li>Global career opportunities</li><li>Volunteer and community involvement opportunities</li><li>EPAM Employee Groups</li><li>Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn</li></ul>

Αναφερόμενος/η στην&nbsp;Customer Care Team Leader&nbsp;του τμήματος&nbsp;Customer Relations, θα έχεις την ευθύνη για να: • Παρέχεις την καλύτερη δυνατή εξυπηρέτηση στον πελάτη • Παρακολουθείς το επίπεδο της παρεχόμενης εξυπηρέτησης από τους εξωτερικούς συνεργάτες (Μεταφορικές εταιρείες και Συναρμολόγηση) σε σχέση με τις απαιτήσεις και προδιαγραφές της εταιρείας • Συμβάλλεις ενεργά για ένα ευπρεπές, ασφαλές και καθαρό (σαν καινούριο) περιβάλλον σύμφωνα με την εικόνα και τους κανόνες της ΙΚΕΑ. • Εφαρμόζεις τις ρουτίνες και τις διαδικασίες του τμήματος όπως ανατίθενται βάσει των εταιρικών οδηγιών. Τα Προσόντα Σου • Απολυτήριο Λυκείου • Καλή γνώση της Αγγλικής γλώσσα. Επιπλέον ξένες γλώσσες θα θεωρηθούν επιπρόσθετο προσόν • Γνώση Η/Υ • Επιθυμητή Γνώση Navision &amp; CRM • Προηγούμενη εμπειρία σε παρόμοιο ρόλο ή σε τηλεφωνικό κέντρο • Προσανατολισμός στην εξυπηρέτηση πελατών • Αποτελεσματικότητα, προγραμματισμός &amp; οργάνωση • Ικανότητα διαχείρισης κρίσεων και δύσκολων καταστάσεων • Ομαδικό πνεύμα και καλή επικοινωνία Τι Προσφέρουμε Στην ΙΚΕΑ, πιστεύουμε στη δύναμη των ανθρώπων και δημιουργούμε ένα περιβάλλον, όπου όλοι μπορούν να αναπτυχθούν και να εξελιχθούν μαζί μας. 💰&nbsp;Ανταγωνιστικό Πακέτο Αποδοχών: Με πλήρες πακέτο παροχών &amp; επιπλέον παροχές 🩺&nbsp;Υγεία &amp; Ευεξία: Ομαδικό πρόγραμμα ασφάλισης ζωής &amp; ιατρικής κάλυψης 💻&nbsp;Ανάπτυξη Υπαλλήλων: 40+ ώρες ετήσιας εκπαίδευσης για συνεχή εξέλιξη 🚀&nbsp;Ευκαιρίες Καριέρας: 8/10 θέσεις εργασίας καλύπτονται εσωτερικά 🛍️&nbsp;Εκπτώσεις: Προνομιακές τιμές σε προϊόντα ΙΚΕΑ &amp; άλλα brands του Ομίλου Fourlis 🍽️&nbsp;Εστιατόριο Εργαζομένων: Παροχή γευμάτων στο εστιατόριο των εργαζομένων σε προνομιακές τιμές 🚗Μεταφορική Υποστήριξη: Κάρτες μετακίνησης 🌍&nbsp;Συμπεριληπτικό Περιβάλλον: Διεθνής, φιλική και πολυπολιτισμική ομάδα. Οι Άνθρωποι που Αναζητούμε ✔&nbsp;Δίνουν το παράδειγμα&nbsp;και αναζητούν συνεχώς βελτιώσεις και καινοτόμες λύσεις. ✔&nbsp;Υποστηρίζουν τους συναδέλφους&nbsp;και αναλαμβάνουν πρωτοβουλίες. ✔&nbsp;Επικεντρώνονται στον πελάτη&nbsp;και προσφέρουν εξαιρετική εξυπηρέτηση. ✔ Έχουν το θάρρος να επαναπροσδιορίσουν υπάρχουσες λύσεις και να σκέφτονται&nbsp;δημιουργικά. ✔ Διαθέτουν&nbsp;πάθος&nbsp;για τη ζωή στο&nbsp;σπίτι&nbsp;και το λιανεμπόριο. Ας Κάνουμε Μαζί τη Διαφορά! Γίνε μέλος της οικογένειας ΙΚΕΑ! Στείλε το βιογραφικό σου σήμερα και ξεκίνα το ταξίδι σου μαζί μας.&nbsp;

Central Customer Care Agent (6ωρη Απασχόληση)

Reporting to the&nbsp;&nbsp;Market Financial Controller &amp; Business Navigator you are responsible and accountable to:&nbsp;<ul><li>Analyze the performance of all divisions and propose corrective actions</li><li>Prepare and distribute all company commercial reporting</li><li>Ensure that all finance data (actual, historical, budgets) are correctly monitored by the Company’s financial IT systems</li><li>Assist in the preparation of all financial reports</li><li>Perform feasibility studies for new investments and follow up their performance</li><li>To undertake projects that the Market&nbsp;Financial Controller &amp; Business Navigator appoints and bringing them to the desired result in the agreed deadlines and quality standards</li></ul>What You Bring<ul><li>University Degree in Finance/ Management</li><li>Excellent knowledge of Greek and English language</li><li>Excellent use of MS Office and especially Excel</li><li>1- 3 years working experience in an organized Finance or Reporting department&nbsp;( preferable in the retail sector)</li><li>Achievement drive initiative taking and problem solving skills</li><li>Strong analytical and synthesis skills, experience working with data &amp; KPIs and can easily produce reports (regular or ad hoc)</li><li>Ability to work under pressure and strict deadlines</li></ul>What We OfferAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.🍽️&nbsp;Employee Restaurant: Μeals at our employee restaurant with exclusive prices.🚗&nbsp;Transportation Support: Transportation cards or toll coverage.🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.The People We Are Looking For<ul><li>Lead by example, always striving to find new and better ways to move forward.</li><li>Empower others by taking ownership, making decisions, and following through with accountability.</li><li>Embrace a hands-on, customer-focused approach, committed to delivering excellent service.</li><li>Have the courage to challenge existing solutions and think creatively.</li><li>Be passionate about life at home and the retail industry.</li></ul>&nbsp;Let’s Make a Difference Together!Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.

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