Sani / Ikos Group

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Mission:&nbsp;As a Guest Relations agent, you will design tailored hospitality experiences for our guests by providing friendly, efficient, and elegant service.Arrival:&nbsp;Greet all arriving in-house guests to emphasize personalized service.&nbsp;Escort guests to the room. Show and inform about all the hotel facilities. Write and distribute guest letters, cards, invitations, and several gifts.Tailored service: Liaise closely with Reception, Housekeeping, and F&amp;B department regarding&nbsp;VIP amenities and special requests. Monitor guest satisfaction and report all guests' feedback. Distribute Internal Questionnaires to the guests upon departures.What will you bring?Previous experience in a relevant position preferably in a 5* resort or hotel environment.Fluency in English.Fluency in a second language (Russian, German, French).Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Degree/Diploma in Hospitality/Tourism.Friendly and passionate personality, capable of seeing value in everyone and everything.Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Guest Relations Agent

Guest Greeting:&nbsp;Welcome guests warmly, escort them to their tables, and ensure they feel comfortable.Reservations:&nbsp;Manage reservations, waitlists, and table allocations to optimize seating and flow.Guest Relations:&nbsp;Handle guest inquiries, special requests, or complaints politely and professionally.Communication:&nbsp;Coordinate with service employees and managers to ensure smooth service and timely seating.Presentation:&nbsp;Maintain a tidy, welcoming reception and entrance.Qualifications &amp; ExperiencePrevious experience as a Hostess or in a guest-facing role, ideally in a restaurant or hotel.Fluency in English.Excellent communication and interpersonal skills.Friendly, professional, and well-groomed appearance.Good organizational and multitasking abilities.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Hostess

Cleaning &amp; Maintenance:&nbsp;Clean and maintain guest rooms and public areas to create havens of comfort and tranquility.Room Preparation: Ensure all spaces are immaculately prepared and meet high standards of presentation.Inspection &amp; Reporting:&nbsp;Report any maintenance issues, damages, or lost items to supervisors promptly.Guest Satisfaction: Handle guest requests or complaints related to housekeeping promptly and professionally.Compliance &amp; Safety: Follow all hygiene, safety, and hotel policies during cleaning and handling of equipment or chemicals.Qualifications &amp; ExperiencePrevious experience in housekeeping, ideally in a supervisory or assistant manager role in a hotel.Strong leadership, training, and communication skillsAttention to detail and commitment to high cleanliness standards.Ability to multitask and handle guest interactions professionally.Good knowledge of housekeeping procedures and safety standards.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Housekeeping Careers

Ο Όμιλος&nbsp;Sani/Ikos&nbsp;αναμένεται να ανοίξει το 2026 στην Κρήτη το πρώτο ξενοδοχειακό συγκρότημα υπό το εμπορικό σήμα της&nbsp;Ikos&nbsp;Resorts!Εφόσον επιθυμείτε να γίνεται μέλος της εξαιρετικής ομάδας του νέου Ikos Kissamos και να ζήσετε μια μοναδική εργασιακή εμπειρία στο χώρο της πολυτελούς φιλοξενίας, παρακαλούμε όπως συμπληρώσετε την παρακάτω αίτηση και σύντομα οι έμπειροι συνεργάτες μας θα επικοινωνήσουν μαζί σας για περισσότερες πληροφορίες.&nbsp;Τμήματα στελέχωσης: Εστίαση, Γαστρονομία, Υποδοχή &amp; Δημόσιες σχέσεις, Οροφοκομία - Φροντίδα Χώρων, Spa &amp; Ευεξία, Αθλητισμός &amp; Αναψυχή, Φροντίδα&nbsp;παιδιών &amp; Βρεφών, Ψυχαγωγία, Συντήρηση &amp; Τεχνική Υποστήριξη, Φροντίδα Κήπων &amp; Εξωτερικών Χώρων, Αποθήκη - Οργάνωση Προμηθειών, Φύλαξη &amp; Ασφάλεια.&nbsp;Ανυπομονούμε να σας γνωρίσουμε!

Ikos Kissamos

Safety Monitoring: Supervise pool or beach areas to ensure guest safety.Emergency Response: Respond quickly and effectively to emergencies, performing rescues and first aid when needed.Guest Assistance: Provide information to guests about safety rules, swimming areas, and any restrictions.Equipment Checks: Inspect and maintain rescue equipment, pool cleanliness, and safety signage.Compliance: Enforce all safety regulations and hygiene standards in designated areas.Qualifications &amp; ExperienceValid lifeguard certification and first aid/CPR training.Proven&nbsp;experience as a lifeguard preferred.Fluency in English.Strong swimming skills and ability to stay alert for long periods.Good communication skills and a calm, professional attitude.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Lifeguard

Guest Assistance &amp; Hospitality: Welcome guests warmly, provide information about hotel facilities, services, and local attractions, and address inquiries, requests, or complaints promptly.Lobby Management: Maintain cleanliness, organization, and ambiance of the lobby; manage guest flow and seating arrangements during peak periods.Interdepartmental Coordination: Collaborate with front desk, deluxe concierge, and groom coordinator desk to ensure smooth check-ins, check-outs, and VIP guest arrivals/departures.VIP Support: Assist in coordinating special arrangements for VIP guests, ensuring exceptional service and attention to detail.Qualifications &amp; ExperienceProven&nbsp;experience in a relevant position preferably in a 5* resort or hotel environment.Degree in Hospitality Management / Tourism.Fluency in EnglishFluency in a second language (Russian, German, French).Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Lobby Coordinator Corfu 

Front Desk Operations: Manage check-ins, check-outs, and guest inquiries during the night shift, ensuring smooth service.Audit &amp; Reporting: Reconcile daily financial transactions, prepare night audit reports, and ensure accurate posting of all accounts.Guest Support: Respond to guest requests and issues promptly, maintaining high service standards.Safety &amp; Security: Monitor hotel premises during night hours, ensuring the safety of guests and employees.Collaboration: Coordinate with other departments for room status updates, special requests, and any overnight operational needs.Qualifications &amp; ExperienceProven&nbsp;experience in front office, accounting, or auditing in the hospitality industry preferred.Strong numerical, analytical, and reporting skills.Proficiency in hotel management systems and MS Office.Excellent communication and problem-solving skills.Ability to work independently, responsibly, and overnight shifts.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Night Auditor Halkidiki

Night Auditor Corfu 

To support the Outlet Manager or Outlet Senior Manager in overseeing the daily operation of the outlet, ensuring service excellence, guest satisfaction, and smooth team coordination. The Outlet Assistant Manager plays a key operational role on the floor, supervising service teams, maintaining standards, and ensuring an efficient workflow throughout service periods.This role contributes to the outlet’s success by ensuring consistent execution of brand standards, supporting team development, and maintaining a positive and organized work environment.Key ResponsibilitiesOperational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Assistant Manager Halkidiki

Outlet Assistant Manager Corfu 

Outlet Assistant Manager kos

Outlet Assistant Manager Crete 

Operational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Assistant Manager (Mini Bars) Halkidiki

Outlet Assistant Manager (Mini Bars) Corfu

Outlet Assistant Manager (Mini Bars) kos 

Outlet Assistant Manager (Mini Bars) Crete  

Daily Operations:&nbsp;Supervise and coordinate daily operations of assigned outlets (restaurants, bars, lounges) for smooth and efficient service.Team Leadership:&nbsp;Lead, motivate, and support outlet teams, including managers, supervisors, and service employees.Service Standards:&nbsp;Ensure all outlets maintain 5-star service levels in line with brand guidelines.Communication:&nbsp;Act as the key link between the F&amp;B department and outlet leadership, ensuring clear direction and alignment.Culinary Coordination:&nbsp;Work closely with the culinary team to guarantee timely, high-quality food delivery.Guest Experience:&nbsp;Drive guest satisfaction through proactive engagement, service recovery, and attention to detail.Service Monitoring:&nbsp;Oversee service flow and guest experience across outlets, stepping in as needed.Compliance:&nbsp;Ensure team compliance with hygiene, safety, and grooming standards.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Manager Halkidiki

Outlet Manager Kos 

Operational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Sani / Ikos Group

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outlet manager halkidiki

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Sani / Ikos Group

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