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Key responsibility:- Place orders with suppliersPlace orders with suppliers with whom a collaboration agreement has been concluded, taking into account product specifications and the already available stocks, with the aim of being able to supply the required products to customers quickly and efficiently, with the highest possible margin.- Follow up on the delivery terms of suppliersFollow up on the delivery terms of suppliers and communicate this to other internal departments with the aim of providing sufficient information to the other parties involved.- Maintain contacts with suppliersMaintain contacts with suppliers with the aim of achieving constructive communication.- Assure the required administrationAssure the required administration and keep data up to date (delivery terms, payment terms, purchase prices and more) in the ERP system with the aim of helping to ensure the department’s proper operation.- Maintain professional knowledgeMaintain professional knowledge and technical skills related to purchasing with the aim of maximising one’s own professional knowledge and applying it in an optimum manner within the organisation.Set yourself apartYou possess the following qualifications, background and abilities:- Educational background in Supply Chain, Business Administration, Pharmacy, Chemistry, Engineering, Logistics, or related fields. - Strong analytical and organizational skills. - Good communication and stakeholder management skills. - Comfortable working with systems, data, and planning tools (ERP/MRP knowledge is a plus). - Experience in Supply Chain, Procurement, or similar areas is considered a plus, but not mandatory. - Fluent English required.

Purchasing Professional

As a Materials Planner, your mission will be to ensure the continuous and efficient flow of raw materials, optimizing inventory levels and supporting seamless production operations. You'll be the crucial link between demand planning, procurement, and production, safeguarding material availability and data accuracy. Key responsibility:- Raw Material Requirements Planning &amp; CommunicationAccurately identify raw material needs by leveraging the Slim4 planning system to determine "how much" and "when." Translate these requirements into actionable information and communicate them proactively to the procurement team for timely execution, ensuring materials are on hand when needed.- Procurement Support &amp; Issue ResolutionServe as the primary point of contact for the purchasing team regarding raw material inquiries. This includes validating forecasts with demand planners when necessary, assessing the impact of purchasing decisions on stock levels, and acting as the first line of approval for certain procurement processes to maintain supply chain fluidity.- Master Data Management &amp; Accuracy OversightMaintain the accuracy and completeness of raw material master data within planning systems, including information related to bulk transfers (in/out). Proactively collaborate with and follow up on other departments (e.g., purchasing for lead times and MOQs, production for BOMs, demand planners for forecasts and item links) to ensure their master data contributions are precise and up-to-date, -preventing discrepancies.- Inventory Optimization &amp; ControlActively monitor raw material stock positions and availability. Proactively adjust planning parameters, such as minimum and maximum stock levels, as needed to maintain optimal inventory levels, minimize excess stock, and prevent shortages, contributing to overall working capital efficiency.- Material Availability Monitoring &amp; Risk MitigationContinuously track the availability of raw materials and proactively identify potential supply risks or shortages. Initiate and coordinate necessary actions with relevant stakeholders to resolve issues, expedite deliveries, or find alternative solutions to ensure uninterrupted production.Set yourself apartYou possess the following qualifications, background and abilities: &nbsp;&nbsp; - Experience in Material Planning, Supply Chain, Procurement, Inventory Management, or similar areas is considered a plus, but not mandatory. - Educational background in Supply Chain, Business Administration, Pharmacy, Chemistry, Engineering, Logistics, or related fields. - Strong analytical and organizational skills. - Good communication and stakeholder management skills. - Comfortable working with systems, data, and planning tools (ERP/MRP knowledge is a plus). - Fluent English required.

Materials Planner

Customer Service Representative to manage customer accounts and provide excellent support throughout the order and communication process. The ideal candidate must have strong English language skills, solid knowledge of Excel, and excellent written and verbal communication abilities. Additional knowledge of ERP systems will be evaluated. &nbsp;Key Responsibility AreasHandle communication with export customers via email and phoneProcess and follow up on customer orders and inquiriesMaintain accurate customer records and reportsCoordinate with internal departments to ensure timely order fulfillmentProvide professional and efficient customer supportPrepare and update sales and shipment documentationBuild and maintain positive customer relationshipsAchieving assigned quarterly sales goalsCommunicate new products and innovation Reporting sales progress, maintaining sales records on daily, weekly, and monthly basis, to include sales call reports, weekly preview reports, expense reports, and other reports as directed by the managementSet yourself apartYou possess the following qualifications, background and abilities:<ul><li>College business or related field degree</li><li>Professional inside sales or/and customer service experience strongly preferred</li><li>Positive, enthusiastic and energetic</li><li>Strong negotiation skills and written and verbal communication skills</li><li>Conflict resolution and problem solving skills</li><li>Ability to thrive in a team environment required</li><li>Fluent in English</li></ul>

Customer Service Assistant

The Medical External Compounding Advisor will be visiting prescribers-physicians daily and will be responsible for handling a variety of pre-sale and post-sale customer care (prescribers/doctors) and compounding advices as required. This role will provide support to the sales team and marketing department on all company-supported functions. Fagron Hellas is a rapidly growing company that requires a highly qualified individual, independently of age barriers, that thrives in a fast paced, ever changing, and highly collaborative work environment.Looking to continue using your life sciences knowledge/experience and also sharpen your business skills in a fast-paced Pharmaceutical Compounding environment? Do you get your colleagues back on track with excellent troubleshooting advice? If so, this is your next promising career step!Responsibilities:- Support customer service by responding to physicians’ product-related inquiries and compounding solutions; implements solutions- Utilizes superior customer service skills to meet or exceed customer expectations- Assists customers in maximizing use of all compounding solutions and concepts offered by Fagron- Continually think of, suggest, and help implement process improvements- Actively participate in team meetings and departmental discussion- Stay up-to-date on new products, applications, and techniques through webinars and trainings.&nbsp;Set yourself apart- Experience in the pharmacy field- Medical sales representative experience will be appreciated- Excellent knowledge of at least one foreign language (preferably English)- Solution-oriented thinking- Experienced and comfortable using computers and software programs, must be comfortable with Excel, Word, and Outlook, Internet- Skill in establishing priorities- Excellent verbal and written communication skills- Ability to learn and support new concepts and applications- Flexible, persuasive, result-driven and problem-solving personality&nbsp;

Medical Representative Athens

The Quality Control Analyst is responsible for systematically check raw materials, with the aim of continuously monitoring the quality of the raw materials, the process and the finished product. Key Responsibilities: - Take samples of raw materials, semi-finished products and finished products according to the prescribed work instructions and procedures with the aim of carrying out quality controls. - Examine the product samples according to the prescribed work instructions and procedures and analyse the characteristics of previously defined criteria with the aim of offering high-quality products to the customer. - Regularly report on the results of the controls that were carried out in order to track down anomalies and rectify them. - Respect the safety standards and take care of the equipment with the aim of carrying out activities in compliance with legislation. - Make proposals of measures to be taken if raw materials, semi-finished products and/or end products do not meet the quality standards with the aim of guaranteeing each product’s quality. - Maintain professional knowledge and technical skills with the aim of maximising one’s own professional knowledge and applying it in an optimum manner within the organisation. - Other duties as assignedSet yourself apartRequisitions:You possess the following qualifications, background and abilities:- Bachelor’s degree (chemistry, biology) - 2+ years experience is preferable - Excellent written and verbal communication skills - Fluent in English&nbsp;

Quality Control Analyst

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for an experienced and highly creative UX/UI Designer to join our Information Systems team.&nbsp;You have a challenging mission to:drive the design of engaging, intuitive, and visually compelling digital user interfaces and the optimization of our digital customer journeys across our mobile applications, websites, and eCommerce platforms. You will play a key role in shaping how customers interact with our digital channels, also supporting critical journeys such as onboarding, plan management, payments, customer support and self-care.The ideal candidate combines strong user-centered design principles with technical understanding and the ability to collaborate closely with product owners, business stakeholders, front-end developers and cross-functional teams, to deliver seamless digital experiences that support Nova’s mobile, fiber, TV and other services offered.&nbsp;What will you do:<ul><li>Drive the end-to-end UX/UI design process for mobile apps, responsive websites, and eCommerce platforms.</li><li>Collaborate with business stakeholders and product owners to understand business goals and user needs, transforming them into intuitive and user-friendly experiences.</li><li>Design intuitive, accessible, and visually appealing user interfaces aligned with brand guidelines and business objectives.</li><li>Create user flows, wireframes, prototypes, and high-fidelity UI designs using modern design tools such as Figma and others.</li><li>Contribute to the development and maintenance of the design systems, component libraries, and style guides.</li><li>Participate in user research, usability testing, and continuous UX improvements.</li><li>Collaborate closely with front-end developers to ensure accurate, pixel perfect implementation of designs.</li><li>Ensure designs are technically feasible and optimized for performance, scalability and accessibility.</li><li>Stay up to date with UX/UI trends, best practices, and emerging technologies.</li><li>Collaborate and consult with other UX and graphic designers and contribute to design strategy and innovation.</li><li>Deliver simplified and delightful user experience, consistent across all touchpoints.</li><li>Work closely with conversion optimization specialists to explore quantitative data and contribute to optimizing conversion rates, digital adoption, and customer satisfaction.</li><li>Ensure consistency across all digital touchpoints, including mobile apps, web portals, and eCommerce.</li></ul>&nbsp;It would be great if you have:<ul><li>4+ years of professional experience in UX/UI design for mobile apps, websites, and eCommerce platforms.</li><li>Graduate in UX or/and Graphic design, interactive design, or a related field</li><li>Expert proficiency in Figma and other design and prototyping tools (Adobe XD, Sketch, InVision, Illustrator, etc.).</li><li>Strong portfolio of UX/UI design solutions for mobile Apps and mobile-first websites, and successful delivery of complex digital products and journeys.</li><li>Strong understanding of UX principles, usability, accessibility, and user-centered design.</li><li>Experience with eCommerce platforms and conversion optimization.</li><li>Advanced knowledge on design systems and component-based design.</li><li>Working knowledge of HTML, CSS, and responsive design principles.</li><li>Experience working closely with front-end developers in agile environments.</li><li>Ability to manage stakeholders and to clearly communicate design concepts to both technical and non-technical peers.</li><li>Clear and effective communication skills in English (written and verbal).</li><li>Strong collaboration and teamwork skills.</li><li>Excellent communication and presentation abilities.</li><li>Ability to manage multiple projects and priorities and work in complex, cross-functional environments such as telecoms.</li><li>Self-motivated with a proactive mindset.</li><li>Strong attention to detail and quality.</li></ul>&nbsp;What you will get:<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

UX/UI Designer

We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, are looking for a motivated CVM Product Manager to join our B2B CRM team and support the design and execution of customer value management initiatives.You have a challenging mission to:&nbsp;Design and optimize data-driven CRM/CVM campaigns that enhance SME customer lifecycle value, drive growth and retention, and translate customer insights into measurable business impact.What will you do:<ul><li>Design, develop, and execute end-to-end CRM/CVM campaigns aligned with business objectives, including audience selection, offer setup, channel selection, and scheduling.</li><li>Develop Business customer segmentation and target strategies based on customer behavior, industry, and commercial opportunities.</li><li>Support SME customer lifecycle activities including acquisition, retention, upsell, cross-sell, churn prevention, and revenue growth initiatives. &nbsp;</li><li>Continuously optimize campaigns and customer segmentation strategies based on business results and customer behavior insights.</li><li>Analyze large customer datasets using IBM SPSS Modeler or other analytical/data mining tools to identify insights and optimization opportunities.</li><li>Monitor campaign performance, track KPIs, and prepare regular and ad hoc reports.</li><li>Collaborate closely with Product, Analytics, Sales, Finance, and IT teams to ensure smooth campaign implementation and alignment with business goals.</li><li>Stay up to date with industry trends, CRM best practices, and developments in telecommunications and customer analytics.</li></ul>&nbsp;It would be nice if you have:<ul><li>3–5 years of experience in CRM/CVM, Analytics, Marketing, Finance, or a related field.</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, Business, or a related discipline.</li><li>Strong analytical, business understanding, reporting, and communication skills.</li><li>Experience in data analysis or data mining tools (IBM SPSS Modeler knowledge is a plus).</li><li>Ability to analyze large datasets and translate customer insights into actionable business recommendations.</li><li>Knowledge of B2B/SME customer lifecycle management and commercial campaigns.</li><li>Ability to identify growth opportunities and support revenue-generating initiatives within the SME segment.</li><li>Experience in customer segmentation and value management strategies is considered a plus.</li><li>Results-oriented mindset and ability to work in a fast-paced environment.</li><li>Very good command of the English language.</li><li>Collaborative team player.</li></ul><ul><li>Experience in telecommunications and familiarity with SQL or CRM/campaign management tools are highly appreciated</li></ul>&nbsp;What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

CVM Product Manager

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a talented and highly motivated CVM Product Manager to join our CNS Acquisition, CVM &amp; Base Development team.&nbsp;You have a challenging mission to:Boost revenue by growing existing customers and acquiring new ones, turning insights into actionable sales initiatives, coordinating cross-functional campaigns, and delivering exceptional customer experiences. This is an excellent opportunity for a proactive professional who thrives in a fast-paced environment and brings fresh ideas to drive results.&nbsp;What will you do:<ul><li>Revenue growth via development of existing customer base (CRM-CVM) &amp; acquisition of new customers; Owner of end-to-end design and execution of cross-selling and upselling campaigns &amp; offering</li><li>Responsible for maintaining the right balance between production volumes and average value-in, safeguarding a healthy development of converged consumer base</li><li>Analyze multiple datasets &amp; create relevant segmentation to identify opportunities and quickly turn insights into Sales initiatives</li><li>Main contact person with Sales points for her/his field, supporting and educating our sales partners with relevant material</li><li>Coordinating digital campaigns and initiatives with digital &amp; brand departments</li><li>Analyze market and perform competition analysis</li><li>Cross-functional collaboration with all involved departments across organization for the proper delivery and support of services</li><li>Expected to bring new &amp; fresh ideas</li><li>Guarantee impeccable execution with maximum level of CEX</li></ul>&nbsp;It would be great if you have:<ul><li>3–5 years of experience in CRM/CVM, Marketing, Finance, or Analytics (CRM experience preferred)</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, or a related field</li><li>Strong analytical skills with experience in SQL , Python , Relational Databases</li><li>Results-oriented, with a proven track record of exceeding targets</li><li>Creativity, efficiency, and attention to detail</li><li>Excellent command of the English language</li><li>A collaborative team player</li></ul>&nbsp;What you will get:<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "NMC Operator” to be part of our successful team in our “Mobile-Fixed Core / IP / Access / IT NOC Department”for a fixed-term contract (maternity cover).You have a challenging mission for:&nbsp;Undertaking the activities for the correct operation, fault management and relevant actions foreseen by the procedures to solve the problems of the entire network during the 24-hrs supervision.What will you do:<ul><li>Receive, analyze and resolve/escalate any raised problem concerning customer complains or other kind of network failure or outage.</li><li>Act as the primary interface of the Network Management Centre for intra-departmental and external communications.</li><li>Execute planned tasks as required by NMC management.</li><li>Make use of the Corrective Trouble Ticketing System, in order to inform involved parties on Network Faults.</li><li>Escalate Faults among NOVA technical Departments and external providers/vendors and follow up the progress for the timely fault resolution.</li><li>Receive, analyze and resolve or escalate trouble tickets from Performance monitoring platforms.</li><li>Inform Customer Service of problems in the network leading to service outages.</li></ul>&nbsp;What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health</li><li>Toddlers allowance to daycare your kids</li></ul>

NMC OPERATOR

We are looking for a highly organized and technically proficient B2B/FTTS/Backbone Maintenance Engineer to manage and oversee the maintenance, fault restoration, and new installations of our backbone fiber optic infrastructure. This is not a field role; the position focuses on coordinating subcontractors and internal teams, ensuring high network availability and service quality through performance monitoring and strategic planning.The ideal candidate will have a strong background in civil engineering and fiber optic networks, combined with excellent project management and communication skills. You will be responsible for supervising outsourced crews, ensuring compliance with technical standards, and driving continuous improvement through KPI-based evaluations.What you will do:<ul><li>Coordinate and supervise subcontractors for fault restoration and new backbone fiber installations.</li><li>Ensure all works comply with technical specifications, safety standards, and quality requirements.</li><li>Monitor subcontractor performance using defined KPIs and initiate corrective actions when needed.</li><li>Act as the main point of contact between internal departments and external partners for network maintenance activities.</li><li>Manage scheduling and prioritization of emergency and planned restoration works.</li><li>Collaborate with procurement and logistics teams to ensure availability of necessary materials and resources.</li><li>Prepare detailed reports on incidents, restoration progress, and overall network health for senior management.</li><li>Oversee subcontractor certification, documentation, and invoicing processes.</li><li>Support internal teams with technical guidance and ensure alignment with operational goals.</li></ul>It would be nice if you have:<ul><li>Solid understanding of fiber optic network architecture, installation, and maintenance principles.</li><li>Proven experience in civil engineering or infrastructure project coordination.</li><li>Familiarity with safety protocols and regulatory compliance in telecom environments.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and stakeholder management abilities.</li><li>Experience in managing subcontractors and driving improvements.</li><li>Ability to work independently and manage multiple projects in a fast-paced environment.</li></ul>What you will get<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

B2B/FTTS/Backbone Engineer

At United Fiber, we believe in a world of connection, interaction and sharing!Our passion is that people enrich their lives with all that communications technology makes possible.We are looking for a highly organized and technically proficient FTTH Maintenance Engineer to manage and oversee fault restoration. This is a field role, the position focuses on restoration of phase B infrastructure including small scale civil works, fiber splicing and measurements.The ideal candidate will have a strong background in civil engineering and fiber optic networks, combined with excellent project management and communication skills.What you will do:<ul><li>Ensure all work comply with technical specifications, safety standards, and quality requirements.</li><li>Act as the main point of contact between internal departments for network maintenance activities.</li><li>Manage scheduling and prioritization of emergency and planned restoration works.</li><li>Prepare detailed reports on incidents, restoration progress, and overall network health for senior management.</li><li>Support internal teams with technical guidance and ensure alignment with operational goals.</li></ul>It would be nice if you have:<ul><li>Solid understanding of fiber optic network architecture, installation, and maintenance principles.</li><li>Proven experience in civil engineering, including fiber optic blowing works on the fiber optic distribution network, microduct restorations and Manhole maintenance operations (inert materials).</li><li>Proficiency in Fiber Optic Splicing including splices on FDEs/FDCs and BEPs/DBBs.</li><li>Familiarity with safety protocols and regulatory compliance in telecom environments.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work independently and manage multiple projects in a fast-paced environment.</li></ul>&nbsp;What you will get<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

FTTH Maintenance Engineer

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "Corporate Sales Account Manager” to be part of our successful team in our “Corporate Sales team”.You have a challenging mission for:fostering strong relationships with our corporate clients, identifying their needs, and expanding our reach by providing tailored solutions that meet their ever-evolving technological demands. You'll drive sales targets, manage key accounts, and be at the forefront of introducing innovative products and services.What will you do:<ul><li>Develop trusting relationships and provide high standards of customer service to the company’s corporate customers.</li><li>Expand relationships with existing corporate customers by continuously proposing solutions that meet their needs.</li><li>Identify needs and requirements to promote company products and services to new corporate customers.</li><li>Ensure that products and services are delivered in a timely manner.</li><li>Provide reports on ongoing new sales opportunities in existing or new corporate customers.</li><li>Be responsible for the development and achievement of sales targets through the direct sales channel.</li><li>Focus on growing and developing existing clients, along with generating new business.</li><li>Be involved in RFP (Request for Proposal) preparation and submission.</li><li>Identify a customer’s IT operating model and propose the most suitable solution.</li><li>Rapidly assess the IT implications of Telecoms Business Strategy and understand emerging technology trends.</li></ul>It would be great if you have:<ul><li>A university degree in Business Administration or a relevant field.</li><li>Postgraduate studies will be considered a plus.</li><li>3-5 years of experience in a relevant position.</li><li>Excellent command of the English language and excellent PC skills.</li><li>Results orientation and attention to detail.</li><li>Clear and effective communication.</li><li>A collaborative and strategic mindset.</li><li>Strong sales and negotiation skills.</li><li>A passion for technology and digital trends.</li></ul>What you will get<ul><li>Sales Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Corporate Sales Account Manager

Η Mediatel S.A δραστηριοποιείται στον χώρο των τηλεπικοινωνιακών υπηρεσιών από το 1995, παρέχοντας ολοκληρωμένες λύσεις τηλεφωνικής εξυπηρέτησης σε μεγάλους οργανισμούς. Επενδύουμε στους ανθρώπους μας και καλλιεργούμε ένα σύγχρονο, συμπεριληπτικό και δίκαιο εργασιακό περιβάλλον, όπου κυριαρχούν η συνεργασία, ο σεβασμός και η συνεχής ανάπτυξη.Περιγραφή Ρόλου Ο/Η Υπάλληλος Τηλεφωνικής Τεχνικής Εξυπηρέτησης θα είναι υπεύθυνος/η για:<ul><li>Την παροχή προσωποποιημένης τεχνικής υποστήριξης σε πελάτες</li><li>Τη διάγνωση και επίλυση τεχνικών ζητημάτων σε υπηρεσίες σταθερής τηλεφωνίας, internet και ψηφιακής τηλεόρασης</li><li>Την καταγραφή και διαχείριση αιτημάτων μέσω πληροφοριακών συστημάτων (CRM)</li><li>Τη διασφάλιση ολοκληρωμένης εξυπηρέτησης κατά την πρώτη επαφή</li><li>Τη συμβολή στη βελτίωση της ποιότητας των παρεχόμενων υπηρεσιών</li></ul><ul><li>Απαιτούμενα Προσόντα &amp; Δεξιότητες</li><li>Πτυχίο ΑΕΙ / ΤΕΙ / ΙΕΚ / ΤΕΕ σε Τηλεπικοινωνίες, Δίκτυα, Πληροφορική ή συναφή αντικείμενα (ή αντίστοιχη εμπειρία)</li><li>Εμπειρία σε τεχνική υποστήριξη ή εξυπηρέτηση πελατών (επιθυμητή)</li><li>Βασικές γνώσεις δικτύων και τεχνικών θεμάτων τηλεπικοινωνιών</li><li>Επιπλέον προσόντα θα εκτιμηθούν(CRM συστήματα π.χ. Siebel)</li><li>Καλή γνώση Αγγλικής γλώσσας</li><li>Καλή γνώση Η/Υ και εφαρμογών MS Office</li><li>Ικανότητες επίλυσης προβλημάτων και αναλυτική σκέψη</li><li>Άριστες επικοινωνιακές δεξιότητες</li><li>Ομαδικό πνεύμα και υπευθυνότητα</li><li>Δυνατότητα εργασίας σε κυλιόμενο ωράριο</li></ul>Τι Προσφέρουμε<ul><li>Πλήρη απασχόληση με σταθερό μηνιαίο μισθό και ασφαλιστική κάλυψη</li><li>Ανταγωνιστικό πακέτο αποδοχών με ενδεικτικό μισθολογικό εύρος 920€ – 1.1190€ μικτά/μήνα (αφορά θέση πλήρους απασχόλησης), ανάλογα με την εμπειρία</li><li>Ευέλικτο μοντέλο εργασίας (υβριδικό: δια ζώσης &amp; τηλεργασία)</li><li>Παροχές υγείας μέσω συνεργαζόμενων ιατρικών φορέων</li><li>Συνεχή εκπαίδευση και ευκαιρίες επαγγελματικής εξέλιξης</li><li>Σύγχρονο και υποστηρικτικό εργασιακό περιβάλλον</li><li>Πρόσθετες παροχές και εταιρικά προγράμματα επιβράβευσης</li><li>Εύκολη πρόσβαση (πλησίον μετρό Πανόρμου)</li></ul>

Υπάλληλος Τηλεφωνικής Τεχνικής Εξυπηρέτησης Πελατών (Technical Support Agent)

As a Waiter/Waitress at&nbsp;Miraggio Thermal Spa you are an integral part of the dining experience, responsible for providing exceptional guest service to our guests. Your role is to ensure that guests have a memorable and enjoyable dining experience by taking orders, serving meals, and accommodating special requests.Key Responsibilities:<ul><li>Guest Welcome:&nbsp;Greet guests as they arrive at the restaurant and provide menus.</li><li>Order Taking:&nbsp;Take guests' food and beverage orders, ensuring accuracy and noting any dietary restrictions or special requests.</li><li>Food and Beverage Service:&nbsp;Serve meals and beverages promptly and accurately, following established presentation and service standards.</li><li>Menu Knowledge:&nbsp;Familiarize yourself with the restaurant's menu, including daily specials and wine selections. Describe and recommend menu items to guests.</li><li>Guest Service:&nbsp;Provide attentive and personalized service to guests, offering recommendations, answering questions, and ensuring an enjoyable dining experience.</li><li>Table Maintenance:&nbsp;Maintain clean and well-organized dining tables, including setting and resetting tables and ensuring proper tableware and condiments are available.</li><li>Order Accuracy:&nbsp;Verify the accuracy of orders before serving them to guests. Address any discrepancies or issues with orders promptly.</li><li>Cash Handling:&nbsp;Process guest payments accurately, handle cash, credit cards, and mobile payments, and maintain a balanced check or cash drawer.</li><li>Upselling:&nbsp;Suggest additional items or special promotions to enhance the guest experience and increase revenue.</li><li>Teamwork:&nbsp;Collaborate with kitchen staff and other service team members to ensure efficient service and a seamless dining experience.</li><li>Special Requests:&nbsp;Accommodate special guest requests, such as dietary preferences, allergies, or personalized dining experiences, with a focus on exceeding customer expectations.</li><li>Safety and Cleanliness:&nbsp;Follow hygiene and sanitation standards, including personal hygiene and the cleanliness of dining areas.</li></ul>Qualifications:<ul><li>High school diploma or equivalent. Additional hospitality education or service training is a plus.</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Waiter / Σερβιτόροι

As a Bell at Miraggio Thermal Spa Resort you are responsible for creating a warm and memorable first impression for our guests. Your primary role is to provide efficient and attentive guest services, including greeting and assisting with luggage, valet parking, and providing information about the hotel. Your commitment to exceptional service contributes to our guests' overall experience.Key Responsibilities:<ul><li>Guest Welcome and Assistance:&nbsp;Welcome guests upon arrival, open doors, and assist with luggage and personal belongings. Provide information about the hotel's services.</li><li>Luggage Handling:&nbsp;Safely transport guests' luggage to their rooms and ensure it is placed securely in their assigned accommodations. Retrieve luggage upon check-out and assist with transportation to the lobby or vehicles.</li><li>Valet Parking:&nbsp;Assist guests with valet parking services, ensuring their vehicles are securely parked, retrieved promptly, and kept in excellent condition. Handle keys and parking tickets responsibly.</li><li>Concierge Services:&nbsp;Offer recommendations, directions, and information if asked by our guests.</li><li>Safety and Security:&nbsp;Maintain a secure and well-organized luggage room and lobby and entrance area. Report any security or safety concerns to hotel management.</li><li>Communication:&nbsp;Effectively communicate with guests and fellow team members to ensure smooth coordination and provide the highest level of service.</li><li>Teamwork:&nbsp;Collaborate with other hotel departments, such as the front desk, housekeeping, and maintenance, to ensure guest needs are met promptly and effectively.</li><li>Special Requests:&nbsp;Handle special guest requests, or addressing specific needs, with a focus on exceeding guest expectations.</li></ul>&nbsp;Qualifications:<ul><li>High school diploma or equivalent. Additional education in hospitality is a plus.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Previous experience as bell or similar guest services role is preferred.</li><li>Exceptional guest service skills and a friendly, professional demeanor.</li><li>Strong physical fitness, including the ability to lift and transport luggage and stand for extended periods.</li><li>Excellent communication and interpersonal skills.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Bell / Υποδοχή

As a Restaurant Captain at Miraggio Thermal Spa Resort you play a pivotal role in ensuring a seamless and exceptional dining experience for our guests. You are responsible for supervising the dining room staff, coordinating service, and maintaining the highest standards of service quality and guest satisfaction.Key Responsibilities:<ul><li>Staff Supervision:&nbsp;Oversee the restaurant's front-of-house staff. Provide guidance, direction, and performance feedback to maintain a professional and motivated team.</li><li>Service Coordination:&nbsp;Coordinate guest seating, table assignments, and table turnover to ensure efficient service and guest satisfaction. Collaborate with the host/hostess to optimize seating arrangements.</li><li>Guest Welcome:&nbsp;Greet and welcome guests, ensuring a warm and professional demeanor. Assist in seating guests and addressing any special requests or accommodations.</li><li>Menu Knowledge:&nbsp;Be well-versed in the restaurant's menu, including daily specials, wine selections, and cocktail offerings. Describe and recommend menu items and beverages to guests.</li><li>Order Accuracy:&nbsp;Verify the accuracy of orders before they are served to guests. Ensure that presentation and service meet the restaurant's standards.</li><li>Guest Assistance:&nbsp;Address guest inquiries, concerns, and requests, providing efficient solutions while maintaining a high level of service quality.</li><li>Table Maintenance:&nbsp;Monitor table setup, cleanliness, and organization to ensure that each table meets the restaurant's standards. Assist in resetting tables for the next guests.</li><li>Teamwork:&nbsp;Collaborate with kitchen staff to ensure food orders are prepared and served promptly. Communicate guest preferences, dietary restrictions, and special requests to the kitchen.</li><li>Guest Recognition:&nbsp;Develop and maintain relationships with regular guests, recognize repeat customers, and provide personalized service to enhance the dining experience.</li><li>Reservations:&nbsp;Manage reservations, ensuring optimal table allocation and seating plans. Record reservation details and maintain an organized reservation system.</li><li>Sales and Upselling:&nbsp;Promote menu items, special promotions, and wine selections to enhance the guest experience and increase revenue.</li><li>Safety and Cleanliness:&nbsp;Enforce health and safety regulations, food safety standards, and responsible alcohol service. Address safety concerns and emergencies effectively.</li></ul>Qualifications:<ul><li>Bachelor's degree in hospitality, tourism, or a related field is preferred.</li><li>2-3 years minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are a dedicated and experienced professional in hospitality sector, with a passion for guest service&nbsp;join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Captain

As a Front Office Agent at Miraggio Thermal Spa Resort you play a vital role in providing exceptional guest experiences. You are the first point of contact for our guests and are responsible for creating a warm, welcoming, and efficient environment in the hotel's front office. Your primary goal is to ensure a seamless check-in and check-out process while delivering outstanding guest experience.Key Responsibilities:<ul><li>Guest Check-In and Check-Out:&nbsp;Greet guests with a friendly and professional demeanor. Assist guests with the check-in and check-out process, ensuring accuracy and efficiency. Handle guest inquiries and requests promptly and courteously.</li><li>Reservation Management:&nbsp;Verify and confirm guest reservations accurately.</li><li>Payment Processing:&nbsp;Collect and process payments, issue invoices, and maintain a balanced cash drawer. Ensure all financial transactions are conducted securely and in compliance with hotel policies.</li><li>Information and Assistance:&nbsp;Provide guests with information about hotel facilities, services, local attractions, and dining options. Offer recommendations and assistance to enhance their stay.</li><li>Telephone and Email Communication:&nbsp;Answer phone calls, respond to emails, and transfer calls to appropriate departments. Handle reservations, inquiries, and requests via phone and email.</li><li>Problem Resolution:&nbsp;Address and resolve guest issues and complaints professionally, ensuring guest satisfaction while adhering to hotel policies and procedures.</li><li>Safety and Security:&nbsp;Monitor and maintain the security of the front desk area, ensuring the safety and privacy of guests. Follow hotel security and emergency procedures.</li><li>Administrative Duties:&nbsp;Complete administrative tasks, such as filing, record-keeping, and updating guest information.</li><li>Collaboration:&nbsp;Work closely with other hotel departments, including housekeeping, maintenance, and food and beverage, to ensure seamless guest experiences.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI)</li><li>1 year minimum experience on similar position, leadership in hospitality strongly required.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Front office Agent

As a Guest Relations Agent at&nbsp;Miraggio Thermal Spa Resort you are the first point of contact for our guests, dedicated to ensuring their comfort and satisfaction. Your role is to create memorable guest experiences by offering personalized assistance and addressing guest inquiries and concerns promptly and professionally.Key Responsibilities:<ul><li>Guest Welcome and Assistance:&nbsp;Warmly welcome guests upon their arrival and assist with the check-in process. Provide information about the hotel's amenities, services, and local attractions.</li><li>Guest Engagement:&nbsp;Establish a positive and lasting relationship with guests, actively listening to their needs and preferences, and delivering personalized services and recommendations to enhance their stay.</li><li>Problem Resolution:&nbsp;Address guest inquiries, concerns, or complaints promptly, finding suitable solutions and escalating issues, when necessary, all while adhering to hotel policies.</li><li>Special Requests:&nbsp;Ensure that special guest requests, such as room preferences, amenities, and services, are met to create exceptional experiences.</li><li>Concierge Services:&nbsp;Offer guidance and information about local dining, entertainment, and transportation options. Make reservations and bookings for guests as required.</li><li>Loyalty Programs:&nbsp;Enroll guests in loyalty programs, explaining the benefits and actively promoting the hotel's services and amenities.</li><li>Communication:&nbsp;Maintain effective communication with other hotel departments, including the front office, housekeeping, maintenance, and dining, to coordinate guest requests and enhance guest experiences.</li><li>Safety and Security:&nbsp;Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.</li><li>Feedback Collection:&nbsp;Solicit and collect guest feedback through surveys and direct interactions, conveying comments and concerns to the Guest Relations Manager for analysis and improvement.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI)</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multi task position</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must</li><li>Availability to work in shifts, including evenings, weekends, and holidays</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Guest Relations Agent

The Assistant Housekeeping Manager is responsible for assisting the Housekeeping Manager in the overall operation and management of the housekeeping department. They ensure that the highest level of cleanliness and guest satisfaction is maintained in all areas of the property.Key Responsibilities:<ul><li>Staff Supervision:&nbsp;Assist in recruiting, training, and supervising housekeeping staff. Provide ongoing guidance, support, and performance evaluations.</li><li>Inventory Management:&nbsp;Oversee the inventory of cleaning supplies, linens, and amenities. Place orders for supplies as needed and ensure efficient usage to minimize waste.</li><li>Cleaning Standards:&nbsp;Ensure that all guest rooms, public areas, and back-of-house areas are cleaned and maintained to the established standards. Address any cleanliness or maintenance issues promptly.</li><li>Scheduling:&nbsp;Assist in creating and managing work schedules for the housekeeping staff to ensure adequate coverage while managing labor costs efficiently.</li><li>Quality Control:&nbsp;Conduct regular inspections to verify that cleaning and maintenance tasks are completed correctly and that rooms are ready for guest occupancy.</li><li>Guest Satisfaction:&nbsp;Monitor guest feedback and reviews related to housekeeping services and take appropriate actions to address concerns or complaints promptly.</li><li>Safety and Compliance: Ensure compliance with health and safety regulations, as well as the hotel's housekeeping policies and procedures. Maintain a safe work environment for the housekeeping team.</li><li>Staff Training:&nbsp;Assist in providing training and development opportunities to staff, including safety procedures, cleaning techniques, and customer service skills.</li><li>Communication:&nbsp;Collaborate with other departments, such as maintenance and front desk, to coordinate efforts and address any housekeeping-related issues or guest requests.</li><li>Reports and Documentation:&nbsp;Prepare reports on housekeeping operations, including occupancy rates, supply usage, and maintenance issues. Maintain accurate records and documentation.</li></ul>&nbsp;&nbsp;Qualifications:<ul><li>High school diploma or equivalent; a bachelor's degree in hospitality management or a related field is a plus.</li><li>Prior experience in housekeeping, with at least 2-3 years in a supervisory or managerial role.</li><li>Strong leadership and communication skills.</li><li>Knowledge of housekeeping procedures, cleaning techniques, and safety standards.</li><li>Familiarity with housekeeping software and basic computer skills.</li><li>Attention to detail and a commitment to delivering high-quality service.</li><li>Ability to work under pressure and adapt to a dynamic, fast-paced environment.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are passionate about housekeeping join&nbsp;our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Assistant Housekeeping Manager

Η θέση αφορά σε ένα ξενοδοχείο είναι απαραίτητη για τη διατήρηση της υγιεινής και την καλή κατάσταση των ρούχων, πετσετών και κλινοσκεπασμάτων που χρησιμοποιούνται από τους επισκέπτες.Καθήκοντα:<ul><li>Λειτουργία πλυντηρίων και στεγνωτηρίων:&nbsp;Ο εργάτης πλυντηρίου είναι υπεύθυνος για τον καθαρισμό και τη φροντίδα των ρούχων, πετσετών, κλινοσκεπασμάτων και άλλων υφασμάτων που χρησιμοποιούνται στο ξενοδοχείο.</li><li>Διαχείριση και ταξινόμηση ρούχων:&nbsp;Οργανώνει τα ρούχα και τα υφάσματα σε κατηγορίες, όπως πετσέτες, σεντόνια, ρούχα κρεβατιού και άλλα, για να εξασφαλίσει τον σωστό καθαρισμό και τη διατήρηση της ποιότητας.</li><li>Χρήση κατάλληλων απορρυπαντικών και χημικών:&nbsp;Επιλέγει τα κατάλληλα απορρυπαντικά και χημικά για τον καθαρισμό και την απολύμανση των υφασμάτων, με σκοπό να διατηρηθεί η υγιεινή.</li><li>Συντήρηση του εξοπλισμού:&nbsp;Ο εργάτης πλυντηρίου πρέπει να διατηρεί τον εξοπλισμό, όπως πλυντήρια και στεγνωτήρια, για να εξασφαλίσει τη σωστή λειτουργία.</li><li>Αναφορά προβλημάτων:&nbsp;Αναφέρει οποιεσδήποτε βλάβες ή προβλήματα στον εξοπλισμό ή τα ρούχα, ώστε να επιδιορθωθούν ταχέως στον υπεύθυνο.</li></ul>&nbsp;Απαιτήσεις:<ul><li>Ευγένεια και φιλική στάση απέναντι στους επισκέπτες.</li><li>Ικανότητα εργασίας σε ένα γρήγορο και πολυάσχολο περιβάλλον.</li><li>Επιμέλεια και προσοχή στη λεπτομέρεια.</li><li>Ικανότητα συνεργασίας με την ομάδα καθαριστριών και άλλα τμήματα του ξενοδοχείου.</li><li>Ευελιξία στο ωράριο εργασίας, συμπεριλαμβανομένων των βραδινών και σαββατοκύριακων βαρδιών.</li><li>Κατανόηση και τήρηση των προτύπων υγιεινής και ασφάλειας του ξενοδοχείου.</li></ul>&nbsp;Επιπλέον πληροφορίες :&nbsp;Προσφέρουμε&nbsp;Ικανοποιητικό πακέτο αποδοχών,6-8 μήνες απασχόληση, εκπαίδευση σε υψηλά στάνταρ παροχής υπηρεσιών και προοπτικές εξέλιξης, εργασία σε ένα ευχάριστο, δυναμικό και αναπτυσσόμενο επαγγελματικό περιβάλλον, Διατροφή και στέγαση (για όσους δεν είναι μόνιμοι κάτοικοι Κασσάνδρας)Οι ενδιαφερόμενοι παρακαλούνται να στείλουν πλήρες βιογραφικό σημείωμα. Θα επικοινωνήσουμε στο προσεχές διάστημα μόνο με όσους επιλεγούν για συνέντευξη.Σεβόμαστε την ιδιωτικότητά σας σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).

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waiter / σερβιτόροι

Miraggio Thermal Spa Resort

bell / υποδοχή

Miraggio Thermal Spa Resort

captain

Miraggio Thermal Spa Resort

front office agent

Miraggio Thermal Spa Resort

guest relations agent

Miraggio Thermal Spa Resort

assistant housekeeping manager

Miraggio Thermal Spa Resort

εργάτης πλυντηρίου / πλύντης / πλυντήρια

Miraggio Thermal Spa Resort

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