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Risk Management &amp; Assessment:&nbsp;Support the development, execution, and monitoring of risk management frameworks and internal audits to identify, assess, and mitigate legal, regulatory, and operational risks across the organization.Third-Party Risk Oversight:&nbsp;Oversee the onboarding and monitoring of third parties, conducting risk-based due diligence, screenings, and documentation reviews to ensure compliance with internal policies and external regulations.Cross-Functional Collaboration:&nbsp;Collaborate with Procurement, Finance, and ESG teams to evaluate third-party risks and promote a culture of integrity and compliance throughout the organization.Investigations &amp; Reporting:&nbsp;Lead internal investigations into potential non-compliance or misconduct, and prepare reports for senior management and regulatory bodies as needed.Policy Development &amp; Training:&nbsp;Develop and update compliance policies and processes in line with regulatory changes, and deliver training programs to ensure organization-wide understanding and implementation.Compliance Monitoring &amp; Culture:&nbsp;Ensure consistent application of compliance procedures across business units, and support efforts to embed a strong culture of compliance and continuous improvement.What will you bring?Educational Background: Bachelor’s degree in Greek law.Professional Experience:&nbsp;At least 3 years of experience in a compliance-related role, ideally in underwriting, AML, or anti-corruption.Regulatory &amp; Standards Knowledge:&nbsp;Strong understanding of relevant laws, regulations, and industry standards; familiarity with anti-corruption frameworks (e.g., ISO 37001) is a plus.Certifications:&nbsp;Professional certifications such as ICA, ACAMS, CCEP, or equivalent are highly valued.Skills &amp; Competencies:&nbsp;Excellent analytical, problem-solving, and organizational skills, with strong attention to detail.Communication &amp; Collaboration:&nbsp;Proficiency in English, with strong interpersonal and cross-functional collaboration skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Compliance Specialist

The Finance Business Partner acts as the key liaison between the Finance department and business units, helping stakeholders understand financial performance, make informed decisions, and achieve strategic goals. This role requires a strong combination of analytical capability, commercial insight, and excellent communication skills.Partner with department heads (e.g. Sales, Marketing, IT, ESG) to provide financial insights and support decision-making, and contribute to strategic planning and long-term financial modelling.Prepare and present monthly management reports, including variance analysis and KPIs, while continuously improving reporting processes, tools, and systems.Lead the budgeting, forecasting, and planning processes across business units, and monitor financial performance against targets to support corrective actions.Identify trends, risks, and opportunities to drive performance improvement, and develop business cases for new initiatives, projects, or investments.Ensure financial governance, compliance, and internal controls are adhered to, working closely with FP&amp;A and Accounting teams to ensure accuracy and consistency of financial data.What will you bring?University degree in Finance or Economics backed by an MSc in Finance, with a minimum of 3 years of relevant work experience in Finance and Business or Big 4 Consulting Firms.Proficiency in MS Office suite with advanced skills in Excel; Power BI background will be considered an asset.Strong analytical and creative problem-solving skills.Excellent verbal, written, and interpersonal communication skills, with fluency in both written and verbal communication in English and Greek.Knowledge of Entersoft or other ERP experience will be considered an asset.Team spirit and ability to coordinate several activities across the Group, with the ability to thrive in a fast-paced and dynamic environment.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Finance Business Partner Athens

Procure to Pay (PTP) process: Analyses and evaluates PTP process and procedures, in order to automate the end-to-end process while ensuring a controlled environment. Timely identifies potential areas for improvement, proposing and follows-up on initiatives to automate processes focusing on a continuous monitoring of controls.Procure to Pay (PTP) data: Checks the quality of master and transactional data related to the PTP process, ensuring data is accurate, timely, up-to-date, and compliant with regulatory and Group policy requirements. Performs regular audits to ensure compliance by applying data mining techniques and possibly AI tools to ensure data quality.Procure to Pay (PTP) systems: Analyses and tests financial systems configurations and re-designs, in order to automate and increase efficiency of the end-to-end process. Participates in the testing procedures of each new finance automated process prior of going live. Develops and maintains documentation including system designs, operational manuals, and process workflows. Guides and educates the wider teams across the organization on PTP process excellence and supports ERP users.Digital tool integrations and automations: Targets a broader integration with machine learning and intelligent digital tools aiming for autonomous finance operations activities and a wider integration with 3rd parties across the PTP process (Vendor Portal, e-Invoicing, E-Banking).Team collaboration: Focuses on internal communication and strong collaboration with all departments across the organization, and in particular the IT department. Coordinates with various teams to ensure business objectives.Process excellence &amp; support: Contributes to ensuring PTP process excellence, guiding teams, supporting ERP users, and maintaining alignment of automated processes with business objectives.What will you bring?Education: University degree in Business, Finance, Data or Computer Science or a related field. A Master’s degree will be considered a plus.Experience: 3–5 years of proven experience within a similar position that requires applying knowledge of business process management and PTP automation technologies. Experience with ERP systems and with AP automation tools. Experience in a multinational business environment will be considered an asset.Skills: Excellent problem-solving and analytical skills. A collaborative mindset and the ability to work with multidisciplinary teams. Excellent knowledge of MS Office, particularly Excel.Digital tools &amp; technology: Familiarity with AI tools and other digital tools will be considered an asset. Knowledge of Internal Audit standards and procedures will be considered an asset. Exposure to APQC or other related process taxonomies and benchmarks will be considered an asset.Certifications: Professional Certifications (ex. ACCA, CIA, CIMA, Six Sigma) will be considered an asset.Languages: Fluency in English, both spoken and written, at a professional corporate level. Fluency in Greek and Spanish Language will be considered a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Finance Process Improvement Specialist

Examine transactional data and detail transaction analysis against cut-off thresholds to identify unusual activity.Timely identify key risks, exceptions, errors and anomalies and detect outliers in processes and transactions that may be taking on increased risk or experiencing atypical rates of change, and examine, analyze and evaluate trends and patterns in exceptions, errors, anomalies, and outliers within a single financial process, as compared with its own past performance, against other processes/systems operating within the organization or via benchmarking.Evaluate internal controls in processes and procedures, and highlight areas where controls are not performing adequately and detect emerging areas of risk and control weaknesses.Deploy a continuous controls monitoring approach, aiming to reduce incidences of error, enhance operational efficiency and automate manual testing procedures, and automate data feeds to reduce validation time and increase the frequency of analysis.Develop a robust data validation capability and criteria to ensure integrity, quality, accuracy and completeness, and acquire data for routine use by establishing access to data sources, cleansing and validating the data.Extract data and combine from a variety of systems across the organization, relate it for further cross-platform analysis, remove unreliable transactions, and prepare the data in a standard audit format.What will you bring?University degree in Business, Finance, Auditing, Data or Computer Science, Statistics, Mathematics, or a related field. A Master’s degree will be considered a plus; Professional Certifications (ex. CIA, ACCA, CIMA) will be considered an asset; Fluency in English, both spoken and written, at a professional corporate level; Fluency in Greek Language will be considered a plus.3-5 years of experience in data or statistical analysis, within an internal controls or internal audit environment; Experience in a multinational business environment will be considered an asset; Experience in the Hospitality sector will be considered an asset.Excellent problem-solving and analytical skills; Ability to process complex and multiple sources data; A collaborative mindset and the ability to work with multidisciplinary teams.Excellent knowledge of MS Office, particularly Excel; Experience with ERP systems and process automation tools will be considered an asset.Experience on continuous controls monitoring and data mining (processing large datasets using digital tools such as ACL, Python, Power BI, Excel/Power Query or similar tools); Familiarity with AI tools and other digital tools will be considered an asset.Knowledge of Internal Controls standards and procedures (for example COSO Internal Controls Framework, COSO Enterprise Risk Management Framework, SOX internal controls framework) will be considered an asset.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Internal Control Specialist Athens

Το δίκτυο καταστημάτων της&nbsp;Nova, μέλος της United Group του κορυφαίου παρόχου τηλεπικοινωνιών και media στη Νοτιοανατολική Ευρώπη, αναζητεί ενθουσιώδεις, δυναμικούς και επικοινωνιακούς συνεργάτες για την στελέχωση της ευρύτερης ομάδας του.Ως&nbsp;Εξωτερικός Πωλητής Business, αποτέλεσε κομμάτι της ανάπτυξης και οικοδόμησης σχέσεων εμπιστοσύνης με τους πελάτες με στόχο την επίτευξη ποιοτικών και ποσοτικών στόχων&nbsp;Εταιρικών Πωλήσεων.Κύριες αρμοδιότητες:​<ul><li>Διαχείριση, διατήρηση και ανάπτυξη του πελατολογίου​</li><li>Επίτευξη μηνιαίων στόχων μέσω B2B πωλήσεων​</li><li>Προσέγγιση νέων πελατών αξιοποιώντας πολλαπλά κανάλια επικοινωνίας​</li><li>Ανάπτυξη του υφιστάμενου πελατολογίου, με εξατομικευμένες λύσεις​</li><li>Δημιουργία σχέσης εμπιστοσύνης με τους εταιρικούς πελάτες.​</li></ul>Προσόντα:​<ul><li>Επιθυμητό πτυχίο ΑΕΙ/ΤΕΙ στη Διοίκηση Επιχειρήσεων ή συναφή κλάδο.​</li><li>Min, προϋπηρεσία 1 χρόνο στις πωλήσεις, κατά προτίμηση στις Τηλεπικοινωνίες​</li><li>Επικοινωνιακές &amp; διαπραγματευτικές ικανότητες &amp; προσανατολισμός στα αποτελέσματα​</li><li>Τεχνολογικές γνώσεις&nbsp;</li><li>Κάτοχος διπλώματος</li></ul>Παροχές:​<ul><li>Εξαιρετικό περιβάλλον εργασίας​</li><li>Μηνιαίος μισθός και&nbsp;Bonus&nbsp;επίτευξης στόχων πωλήσεων​</li><li>Έξοδα για καύσιμα &amp; κινητό τηλέφωνο.​</li><li>Συνεχής εκπαίδευση στις τεχνικές πωλήσεων στον τομέα των&nbsp;τηλεπικοινωνιών.​</li></ul>

Εξωτερικός Πωλητής Business - Καταστήματα Nova Αγρίνιο

Εξωτερικός Πωλητής Business - Καταστήματα Nova Αττική

At United Fiber, we believe in a world of connection, interaction and sharing!We are looking for a vibrant and fast thinking “FTTH Design &amp; GIS Analyst” to be part of our successful team in our “FTTH Design Team”.&nbsp;You have a challenging mission for:&nbsp;Managing and analyzing geospatial data/information of fiber optic network as well as providing maps and datasets crucial for decision making, identify and assess trends in spatial data and maintain libraries of geospatial information as regards fiber optic network and assets.What will you do:&nbsp;<ul><li>Resolve FO network data inconsistences&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Participate in UF commercial announcements by providing specific data to Regulatory teams&nbsp;</li><li>Develop customized tools &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Manage and analyze geospatial data&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Administrate GIS database&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Conduct frequent quality checks and validate fiber optic network data robustness&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Perform quality checks of provided network As-Builts on weekly basis&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>It would be great if you have:&nbsp;<ul><li>Bachelor’s degree in a relevant field</li><li>Previous experience in the telecommunications sector (preferred)</li><li>Strong understanding of local, state, and federal regulations for construction and environmental permitting</li><li>Very good knowledge of ArcGIS</li><li>At least 3 years of experience working with fiber optic networks</li><li>Strong background in fiber design, construction procedures, and industry standards</li><li>Excellent understanding of FTTH topology and fiber optic network principles</li><li>In-depth knowledge of fiber network design tools (AutoCAD, GIS-based software, ARC mapping, Web Apps, etc.)</li><li>Very good knowledge of English written and oral</li></ul>What will you get:•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wellness programs to keep yourself fit.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mobile voice and data to talk.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounts on Nova Fixed / Mobile / TV for you, friends, family.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexy work from home to balance your life.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Private Insurance program to check up on your health.

FTTH Design & GIS Analyst

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking " IP Network &amp; Security Engineer” to be part of our “IP Network &amp; Security Operations team”You have a challenging mission for:&nbsp;Managing network changes and upgrades, troubleshooting and resolving faults, coordinating with vendors, and ensuring seamless service for customers.&nbsp;What will you do:&nbsp;<ul><li>Implement changes and upgrades to network elements with a strong focus on minimizing customer service risks.</li><li>Participate in audits, Proof of Concept (PoC) trials, and testing procedures.</li><li>Provide technical expertise to identify, troubleshoot, and resolve faults efficiently.</li><li>Analyze and escalate customer complaints where necessary.</li><li>Develop and maintain documentation for operational and maintenance processes.</li><li>Coordinate with vendors to resolve trouble reports within agreed SLAs.</li><li>Participate in a rotational standby scheme, providing 24x7 second-level support for relevant systems and platforms.</li></ul>It would be great if you have:&nbsp;<ul><li>Bachelor’s degree in computer science, Information Technology, Telecommunications or a related field</li><li>3+ years of experience in a similar role, preferably in the telecommunications sector.</li><li>Relevant certifications (e.g., CCNA, CCNP, JNCIS, or equivalent) are highly valued.</li><li>Experience in Linux, scripting languages, Python and Ansible</li><li>Experience in AAA (Radius), DHCP and relevant well-known software (Kea/ISC DHCP, FreeRadius, Radiator, etc).</li><li>Experience in Fortinet firewalls. Cisco ACI.</li><li>To be able to act as a team player, to work collaboratively, providing technical support.</li></ul>What will you get:•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wellness programs to keep yourself fit.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mobile voice and data to talk.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounts on Nova Fixed / Mobile / TV for you, friends, family.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexy work from home to balance your life.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Private Insurance program to check up on your health.

IP Network & Security Operations Engineer

We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a dynamic IS/ Call Center Systems Specialist&nbsp;to be part of our Call Center Systems team.&nbsp;You have a challenging mission for:&nbsp;ensuring smooth operation, optimization, and high availability of ACD, IVR, dialer, and VoIP systems. You will handle advanced troubleshooting, implement upgrades, support security and capacity planning, and drive continuous improvements in call center technologies.What&nbsp;you will&nbsp;do:<ul><li>Manage and maintain call center systems (ACD, IVR, dialers, VoIP).</li><li>Perform system upgrades, patches, and configuration changes.</li><li>Monitor system performance and ensure high availability.</li><li>Provide second-level and third-level support for system-related issues.</li><li>Diagnose and resolve complex telephony and application problems.</li><li>Collaborate with vendors and internal teams for escalated issues.</li><li>Configure call routing, IVR menus, and agent profiles.</li><li>Optimize workflows and implement new technologies to improve efficiency.</li><li>Prepare technical documentation for internal use.</li><li>Generate performance reports and assist in capacity planning.</li><li>Help ensure compliance with data protection and security standards.</li><li>Support implementation of access controls.</li><li>Assist in planning and deploying new call center technologies.</li><li>Participate in testing and quality assurance for new implementations.</li><li>Stay updated on emerging call center technologies.</li><li>Suggest improvements to enhance system reliability and efficiency.</li></ul>It would be great if you have:<ul><li>A University Degree in relevant field</li><li>3+ years of experience in a similar role</li><li>Previous experience in the telecommunications sector is appreciated</li><li>Basic Knowledge of Contact Center Platforms - Familiarity with tools like Genesys, Avaya, or Cisco (basic navigation and configuration).</li><li>Understanding of Telephony Concepts</li><li>Basic knowledge of VoIP principles, call routing, and queue management.</li><li>Basic knowledge of ASR and NLU technology</li><li>Reporting Basics - Generating standard performance reports (AHT, call volumes) using built-in tools.</li><li>Troubleshooting Fundamentals - Ability to identify and escalate system issues.</li><li>Streamlining workflows for efficiency and cost-effectiveness.</li><li>Ensuring adherence to regulatory standards and internal policies.</li><li>Good communication Skills, clear interaction with team members and vendors.</li><li>Ability to follow troubleshooting guides and escalate effectively.</li><li>Having the capacity to understand the impact of systems on customer experience.</li><li>Willingness to learn new systems and processes quickly.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

IS/ Call Center Systems Specialist

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "NMC Operator” to be part of our successful team in our “Mobile-Fixed Core / IP / Access / IT NOC Department”.You have a challenging mission for:Undertaking the activities for the correct operation, fault management and relevant actions foreseen by the procedures to solve the problems of the entire network during the&nbsp;24-hrs supervision.What will you do:<ul><li>Receive, analyze and resolve/escalate any raised problem concerning customer complains or other kind of network failure or outage.</li><li>Act as the primary interface of the Network Management Centre for intra-departmental and external communications.</li><li>Execute planned tasks as required by NMC management.</li><li>Make use of the Corrective Trouble Ticketing System, in order to inform involved parties on Network Faults.</li><li>Escalate Faults among NOVA technical Departments and external providers/vendors and follow up the progress for the timely fault resolution.</li><li>Receive, analyze and resolve or escalate trouble tickets from Performance monitoring platforms.</li><li>Inform Customer Service of problems in the network leading to service outages.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids</li></ul>

NOC Operator

This is an excellent opportunity for a motivated Network Field Technician with hands-on experience in fixed access networks, fiber optics, and telecom equipment maintenance, who thrives in a dynamic environment and is ready to take ownership of Nova’s network infrastructure and field operations.What will you do:<ul><li>Resolve system issues and provide solutions to overcome restrictions, ensuring the network operates efficiently in the long term.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Install and maintain wireless computing networks, cabling, and connections.</li><li>Install and maintain active telecom equipment (routers, switches, WDM, modems, etc.).</li><li>Install and maintain non-active telecom equipment (racks, DDF, ODF, cabling, outdoor cabins, etc.).</li><li>Inspect LAN/WAN infrastructures and troubleshoot any Layer 1 issues.</li><li>Troubleshoot system failures and identify roadblocks in the network.</li><li>Verify service by testing circuits, equipment, and alarms, identifying, correcting, or escalating problems.</li><li>Maintain and repair hardware and peripheral telecom devices.</li><li>Preventive and corrective maintenance at NGA cabinets</li></ul>It would be great if you have:<ul><li>Bachelor’s degree in Electrical Engineering or Telecommunications.</li><li>4+ years of experience in Fixed Access Networks or Field Support.</li><li>Prior experience with Nokia, Huawei, Adtran, or Ericsson access equipment (highly desirable).</li><li>Experience with single-mode, multi-mode fiber optic, and CAT5/6 cabling.</li><li>Experience measuring optical or copper circuits using analyzers (OTDR, TDR).&nbsp;</li><li>Knowledge of xDSL and FTTH technologies.</li><li>Experience measuring low-voltage power circuits using appropriate instruments.</li><li>Excellent communication skills in both Greek and English.</li><li>Strong teamwork skills.</li></ul>What you will get<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Network Field Technician

Driving Nova’s Fixed and FWA services, shaping the product roadmap, implementing commercial strategies, and ensuring profitable, customer-focused solutions through market insights and cross-functional collaboration.What will you do:<ul><li>Develop and maintain the end-to-end product roadmap for Fixed and FWA services across residential and business segments and manage all pricing decisions to ensure company's profitability and meet customer's needs</li><li>Define, propose &amp; implement commercial objectives and propositions strategies, in line with objectives and underpinned by customer, market &amp; competitor insights</li><li>Monitor closely and analyze market trends, and competition; manage the insights and market analysis/research that drives all product efforts and commercial decisions</li><li>Monitor and analyze business and financial KPIs, securing performance and profitability</li><li>Be the business owner for driving proposition changes working closely with product, technology, billing and operational teams</li><li>Work closely with commercial &amp; finance teams to build business cases, considering both broader business and bottom-line financial benefits and risks</li><li>Follow-up and cooperate with all teams for the implementation of product development projects, marketing initiatives, GTM plans and promos, providing clarifications and supporting the delivery upon commitment.</li><li>Develop, test and deliver alternative concepts and identify opportunities for growth</li><li>Support product development teams with prioritization and development of roadmap, ensuring delivery of commercial and proposition objectives</li><li>Collaborate with marketing teams on Go To Market plans and briefs for products and propositions changes and how they are delivered</li><li>Work closely with Marketing Communication and Sales teams to align on campaigns and activities that strengthen Nova’s Market presence and increase growth.</li><li>Identify and lead new products development to meet customer needs better than the competition.</li></ul>It would be great if you have:<ul><li>BSc in Business Administration, Marketing or other related field</li><li>Postgraduate studies in Marketing Business fields will be considered a strong plus</li><li>Knowledge and experience of telecoms products is a plus</li><li>3+ years of experience&nbsp;</li><li>Experience in the marketing field is a plus</li><li>Creativity, efficiency, and attention to detail</li><li>Organizational and pro-active skills.</li><li>Strong time-management skills; Ability to work under pressure and adapt within a dynamic environment&nbsp;</li><li>Flexibility and accountability, with a "can-do" approach.</li><li>Creatively problem-solving skills.</li><li>Team-player skills, enjoying working collaboratively across functions.</li><li>Strong analytical &amp; commercial thinking</li><li>Excellent communication and presentation skills, oral and written, in Greek and in English&nbsp;</li><li>Advanced knowledge of the MS Office suite</li></ul>What you will get<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Product Manager (Fixed & FWA)

Packet Core Network is a part of Mobile Network Architecture responsible for providing data services to mobile users/devices. The most popular data service is "Access to Internet". Packet Core Network Engineer is responsible for design, planning, deployment, maintenance, troubleshooting, and optimization of Packet Core Network.What you will do:<ul><li>Analyze, troubleshoot and resolve/escalate problems concerning customer complains as part of 2nd and 3rd level support process.</li><li>Co-ordinate with Vendors the proper handling of Trouble reports within SLAs, for any issue/problem occurs.</li><li>Create and maintain documentation for day2day operation and maintenance as well as Project related activities.</li><li>Implement changes /upgrades through change management process in all EPC elements, ensuring minimal risks regarding the service to the end-customer.&nbsp;</li><li>Engineer in the role will participate in standby scheme providing 2nd level support to relevant systems/platforms in 24x7 basis. Ensure system’s operational continuity in case of emergency incidents.</li></ul>It would be great if you have:<ul><li>University degree related with Telecommunications, IT or similar technical fields.&nbsp;</li><li>Good knowledge of Mobile Core Concepts, EPC, 4/5G architecture &amp; IP Networks</li><li>2 years of experience in a similar position</li><li>Experience in working with Ericsson EPC is strongly preferred.&nbsp;</li><li>Competence in NFV and Telco Cloud will be considered a plus.&nbsp;</li><li>Administration of Linux based systems</li><li>Able to analyze problems and conduct effective fault diagnosis and system recovery.&nbsp;</li><li>Excellent communication, writing and team building skills. Professional approach to responsibilities – ability to take ownership.&nbsp;</li><li>Team player skills, cooperation and work under pressure capabilities are required.&nbsp;</li><li>Excellent inter-personal and communications skills.&nbsp;</li><li>Strong written and oral communication skills in English.</li><li>Curiosity and willingness to learn</li></ul>What you will get<ul><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Mobile Data Service Junior Engineer

We at&nbsp;Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast thinking "B2B Deployment Engineer" to be part of our successful “B2B Deployment” team.You have a challenging mission for:The B2B Deployment Engineer will be responsible for the design, implementation, and activation of enterprise telecom solutions (SD-WAN, SD-Branch, Managed Services) across Nova’s network and customer premises. The role combines technical analysis, network design, and collaboration with multiple vendors to deliver large-scale B2B projects. What will you do:<ul><li>Collection of Customer appropriate technical information to proceed on low level design and analysis of complex local area Customers networks to migrate them on Managed Telecom Services or new Generation services (ex. Secure Sdwan, Sdbranch etc.)&nbsp;</li><li>End to End Technical Provisioning of Telecom Managed Services on Nova infrastructure (Core IP, Access IP) &amp; at Customer premises (CPEs, appliances)&nbsp;</li><li>Participation to the prepare of B2B Large scale customers RFP</li><li>Technical Development of B2B Services Tailor Made Solutions&nbsp;</li><li>Technical Development &amp; Lab Adjustment of B2B new NTs &amp; CPEs&nbsp;</li></ul>It would be great if you have:<ul><li>BSc or MSc in Computer Science, Information Security or related degree&nbsp;</li><li>At least 3 years of experience in Telco</li><li>Experienced in deployment, operation, design of complex networks &amp; security solutions (dynamic routing, tunnelling etc)&nbsp;</li><li>Experience in deployment &amp; design of Telecom services based on multi-vendor equipment’s (Cisco, Fortinet, Mikrotik)&nbsp;</li><li>Deep knowledge of cutting-edge Technology SD-WAN &amp; SD-Branch&nbsp;</li><li>Basic knowledge of perimeter Security &amp; Next Generation Firewalls&nbsp;</li><li>Certifications are desirable (Fortinet NSE4-7, Cisco CCNP/CCSP/ CCNA/&nbsp;NSE4/NSE5)&nbsp;</li><li>Basic knowledge of IP Telephony &amp; SIP Protocol&nbsp;</li></ul>What you will get:<ul><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

B2B Deployment Engineer

We at Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast thinking “Retail Sales Account Manager – Athens”&nbsp;to be part of our successful&nbsp;Retail Sales Network Team.You have a challenging mission to:Supervise Nova Stores of your responsibility in order to meet the company's operational standards for high quality customer service.What will you do:<ul><li>Design and implement action plans per store and per product, to achieve quantitative and qualitative targets</li><li>Coordinate, guide and support of the Nova Stores franchisees and sales teams through daily stores visits</li><li>Monitor, analyze and effectively affect results per store and per sales agent</li></ul>It would be great if you have:<ul><li>BSc degree from AEI or TEI. Master’s degree will be considered a plus&nbsp;</li><li>Previous experience in sales</li><li>Good knowledge of English (written and spoken)&nbsp;</li><li>At least 2 years of experience in Sales</li><li>Excellent knowledge of MS Office&nbsp;</li><li>Client-oriented with ability to quickly understand "new" ways of working as well as to propose fresh ideas in order to improve the current procedures.&nbsp;</li><li>Adaptive, team spirit, good interpersonal skills</li></ul>What will you get:<ul><li>Sales Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Retail Sales Account Manager – Athens

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a talented and highly motivated CVM Product Manager to join our CNS Acquisition, CVM &amp; Base Development team.You have a challenging mission for:Boost revenue by growing existing customers and acquiring new ones, turning insights into actionable sales initiatives, coordinating cross-functional campaigns, and delivering exceptional customer experiences. This is an excellent opportunity for a proactive professional who thrives in a fast-paced environment and brings fresh ideas to drive results.What will you do:<ul><li>Revenue growth via development of existing customer base (CRM-CVM) &amp; acquisition of new customers; Owner of end-to-end design and execution of cross-selling and upselling campaigns &amp; offering</li><li>Responsible for maintaining the right balance between production volumes and average value-in, safeguarding a healthy development of converged consumer base</li><li>Analyze multiple datasets &amp; create relevant segmentation to identify opportunities and quickly turn insights into Sales initiatives</li><li>Main contact person with Sales points for her/his field, supporting and educating our sales partners with relevant material</li><li>Coordinating digital campaigns and initiatives with digital &amp; brand departments</li><li>Analyze market and perform competition analysis</li><li>Cross-functional collaboration with all involved departments across organization for the proper delivery and support of services</li><li>Expected to bring new &amp; fresh ideas</li><li>Guarantee impeccable execution with maximum level of CEX</li></ul>It would be great if you have:<ul><li>3–5 years of experience in CRM/CVM, Marketing, Finance, or Analytics (CRM experience preferred).</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, or a related field.</li><li>Strong analytical skills with experience in SQL , Python , Relational Databases</li><li>Results-oriented, with a proven track record of exceeding targets.</li><li>Creativity, efficiency, and attention to detail</li><li>Excellent command of the English language.</li><li>A collaborative team player.</li></ul>&nbsp;What you will get<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

CVM Product Manager

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a talented and highly motivated Senior CVM Product Manager to join our SoHo CRM team.You have a challenging mission for:At Nova, we believe in a world of connection, interaction, and sharing! Our passion is to help people enrich their lives with all that communications technology makes possible. We want our customers to focus only on expressing themselves, while we take care of the technology that enables them. We see each new colleague as a valuable team member and a major investment in our company’s future. If you want to be part of changing how people experience their lives, Nova is the right place for you.&nbsp;What will you do:•CRM Campaigns Strategy &amp; Execution:Design, develop, and implement below-the-line campaign strategies aligned with business objectives. Manage end-to-end execution including setup, audience selection, offer assignment, channel selection, scheduling, and monitoring to deliver optimal solutions.•Data Analysis:Perform in-depth analysis using IBM SPSS Modeler or other data mining tools on large, multi-dimensional customer datasets. Extract actionable insights to identify opportunities and risks for campaign optimization.•Performance Tracking:Define KPIs, monitor campaign performance, and provide regular reports and ad hoc analysis. Continuously optimize campaigns based on results and feedback.•Collaboration:Work cross-functionally with Product, Analytics, Sales, Finance, and IT teams to ensure smooth campaign execution and alignment with business goals.•Industry Awareness:Stay informed on industry trends and best practices in campaign management, data mining, and telecommunications to bring innovative ideas to the team.&nbsp;It would be great if you have:<ul><li>3–5 years of experience in CRM/CVM, Marketing, Finance, or Analytics (CRM experience preferred).</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, or a related field.</li><li>Strong analytical skills with experience in data mining tools (IBM SPSS Modeler knowledge is a plus),combined with business acumen and problem-solving capabilities. &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Results-oriented, with a proven track record of exceeding targets.</li><li>Strong interpretation and reporting skills</li><li>Excellent command of the English language.</li><li>A collaborative team player.</li></ul>&nbsp;What you will get<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>&nbsp;

Senior CVM Product Manager

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "Corporate Sales Account Manager” to be part of our successful team in our “Corporate Sales team”.You have a challenging mission for:fostering strong relationships with our corporate clients, identifying their needs, and expanding our reach by providing tailored solutions that meet their ever-evolving technological demands. You'll drive sales targets, manage key accounts, and be at the forefront of introducing innovative products and services.What will you do:<ul><li>Develop trusting relationships and provide high standards of customer service to the company’s corporate customers.</li><li>Expand relationships with existing corporate customers by continuously proposing solutions that meet their needs.</li><li>Identify needs and requirements to promote company products and services to new corporate customers.</li><li>Ensure that products and services are delivered in a timely manner.</li><li>Provide reports on ongoing new sales opportunities in existing or new corporate customers.</li><li>Be responsible for the development and achievement of sales targets through the direct sales channel.</li><li>Focus on growing and developing existing clients, along with generating new business.</li><li>Be involved in RFP (Request for Proposal) preparation and submission.</li><li>Identify a customer’s IT operating model and propose the most suitable solution.</li><li>Rapidly assess the IT implications of Telecoms Business Strategy and understand emerging technology trends.</li></ul>It would be great if you have:<ul><li>A university degree in Business Administration or a relevant field.</li><li>Postgraduate studies will be considered a plus.</li><li>3-5 years of experience in a relevant position.</li><li>Excellent command of the English language and excellent PC skills.</li><li>Results orientation and attention to detail.</li><li>Clear and effective communication.</li><li>A collaborative and strategic mindset.</li><li>Strong sales and negotiation skills.</li><li>A passion for technology and digital trends.</li></ul>What you will get<ul><li>Sales Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>&nbsp;

Corporate Sales Account Manager

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking “On site E/M Maintenance Coordinator” to be part of our successful team in our “MTX/DC Operations &amp; Maintenance team”.You have a challenging mission for:Supervising of the entire building infrastructure and facilities of the company on Athens Avenue HO.The main responsibilities of the position include:<ul><li>Monitoring the proper operation of the electromechanical equipment of the facilities (complete electrical installations of strong and weak currents, cooling-heating, fire safety and fire-fighting systems, hydraulic and drainage systems, lifting equipment, etc.)&nbsp;</li><li>Monitoring the preventive maintenance of the above installations</li><li>Cooperation with external partners for maintenance and technical works</li><li>Diagnosis and repair of faults in electromechanical equipment and all building infrastructure&nbsp;</li><li>Checking fire protection installations (active and passive) and participating in fire protection and emergency teams</li><li>Coordinating incident management activities to ensure the smooth operation of the Centre, its shops and parking areas</li><li>The role is based Monday - Sunday on 5 days on rolling schedule</li></ul>Main requirements:<ul><li>Degree in Electrical Engineering from IEK / TEI&nbsp;</li><li>License to practice the profession, required</li><li>Minimum 3 years as service technician</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family.</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids</li></ul>

On site E/M Maintenance Coordinator

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "MTX/DC Maintenance Engineer” to be part of our successful team in our “MTX/DC Maintenance Team”.You have a challenging mission for:Collaborating with external providers, adeptly addressing preventive maintenance needs for technological plants spanning Buildings, Data Centers, Power rooms, HVAC, and PoP sites.What will you do:<ul><li>Conducts 1st level support maintenance actions and when necessary, activates SLA agreement for corrective maintenance.</li><li>Escorts and supervises external provider in 2nd and 3rd level support services provision.</li><li>Monitors service delivery for preventive &amp; corrective maintenance though trouble ticketing tool and KPI’s.</li><li>Creates incident reports for any E/M trouble ticket affecting customers.</li><li>Assumes a leadership role in supervising and meticulously monitoring E/M projects progress, ensuring impeccable delivery.</li><li>Conducts critical evaluations of power and A/C equipment maintenance logs, identifying opportunities for re-engineering and upgrades.</li><li>Ensures appropriate working environment in office areas.</li><li>Maintains housekeeping (neat, clean, and orderly manner) of all critical areas.</li></ul>It would be great if you have:<ul><li>Holds the title of Electrical Engineer (TEI), boasting a minimum of 3 years of seasoned experience in building &amp; E/M infrastructure.</li><li>Demonstrates a minimum of 2 years of expertise in uninterruptible power systems (UPS, Rectifiers, Inverters, backup batteries, etc.).</li><li>Exhibits a minimum of 2 years of experience in Air Conditioning/Ventilation for Comfort buildings and Data Centers (DX/CW, HVAC, VRV, CCU, Chiller, etc.).</li><li>Displays knowledge in AutoCAD use, MS Office word and worksheet programs processing.</li><li>Commands a good level of proficiency in the English language.</li><li>Embodies self-motivation and excels in multitasking, showcasing a capacity for independent work.</li><li>Demonstrates an exemplary level of organizational prowess.</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on Nova&nbsp;Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

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