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Drive the successful delivery of fiber and core network projects, manage the systems that support implementation and design new tools / automation solutions to improve delivery efficiency.More specifically you will: • &nbsp; &nbsp;Lead end-to-end fiber and core network projects • &nbsp; &nbsp;Manage project’s coordination &amp; delivery (feasibility, planning, implementation, subcontractor management, SLA/H&amp;S, risk management) • &nbsp; &nbsp;Manage subcontractor relationships, monitor performance, and ensure SLA and safety compliance. • &nbsp; &nbsp;Collaborate with internal stakeholders (ND Field &amp; FO design, VBTS, VBU, Legal, Regulatory) • &nbsp; &nbsp;Handle systems management &amp; development (existing tools + new automation) • &nbsp; &nbsp;Apply strong stakeholder management, problem-solving, and adaptability to simplify complex processes and deliver actionable results. • &nbsp; &nbsp;Prepare reports, dashboards, and presentations to provide clear visibility of project status, risks, and performance to internal stakeholders.Who you are• &nbsp; &nbsp;Bachelor’s degree in Telecoms, Engineering or related field • &nbsp; &nbsp;MSc Degree in Telecoms related field or equivalent experience (preferred) • &nbsp; &nbsp;3+ years’ experience in similar position within a service provider/operator or vendor • &nbsp; &nbsp;Experience in Fiber Optics technologies &amp; project management • &nbsp; &nbsp;Experience with project management tools, systems, and reporting dashboards • &nbsp; &nbsp;Experience of managing the relations with Vendors, Subcontractors and cross-functional teams • &nbsp; &nbsp;Excellent communication and stakeholder management skills • &nbsp; &nbsp;Excellent written and verbal communications skills in Greek &amp; EnglishNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Senior Network Deployment & Systems Project Manager

The Charging Service implements all the Tariff Plan, Promotions and Regulatory services (such as spending limits, etc) as per Commercial demand and it is therefore made up of a mission critical application, continuously evolved for supporting the stream of Commercial needs for facing the day-by-day competition.&nbsp; From Technology standpoint, a journey towards 5G enablement is in progress moving the legacy service to a complete new, cloud-based application able to support the monetization of the incoming 5G network and services.Role purpose:&nbsp; • &nbsp; &nbsp;Deliver harmonized convergent rating and charging solutions cross markets and cross vendors in line with the architectural and strategic guidelines • &nbsp; &nbsp;Coordinate cross European programs, both for the design phase and for the delivery phase ensuring compliance with deliverables, costs and quality • &nbsp; &nbsp;Research and develop new products and services leveraging the leading technologies of convergent rating and charging, in line with Vodafone Digitalization strategy • &nbsp; &nbsp;Design, Drive and Deliver the Convergent Charging Service (CCS) on Cloud Transformation program in the Market(s), leading CCS to a Cloud, 5G ready system. &nbsp; • &nbsp; &nbsp;Design and Engineer the solution based on Cloud technologies, such as Containers, Open-Source components (Graphana, Kibana), CI/CD (Jenkins, JMeter).&nbsp; • &nbsp; &nbsp;Design and Engineer the software for complying with state-of-the-art Cyber Security guidelines and requirements&nbsp; • &nbsp; &nbsp;Design and Develop backend applications using technologies like JAVA, Python, etc.&nbsp; Designing PoC as well as designing and developing integrations based on opensource components and APIs using CI/CD process (e.g., developing interfaces or protocol for automatic testing tools, developing automatic test scripts, etc) • &nbsp; &nbsp;Owns solution HLD and LLD including IP design. Chooses technologies and standards used for the underlying capabilities. Determines dimensioning and configuration data per node. Ensures security requirements are imbedded in the design. • &nbsp; &nbsp;Design and integrate the new 5G Core with CCS for developing innovative monetization streams.&nbsp; • &nbsp; &nbsp;Drive as Technical Project Manager the delivery projects ensuring a proper coordination of all involved domains (e.g., Infrastructure, Core Network, Operating Support Systems, Provisioning)&nbsp; • &nbsp; &nbsp;Analyse, together with the business demand areas, the needs, requirements and expectations for the definition and implementation of the different functionalities of the CCS projects and commercial productsKey accountabilities and decision ownership&nbsp;• &nbsp; &nbsp;Design, Drive and Deliver the Convergent Charging Service (CCS) cross markets and cross Vendors&nbsp; • &nbsp; &nbsp;Decide and influence the best software architecture for legacy / 5G charging applications. • &nbsp; &nbsp;Design and Implement Capacity Planning for CCS&nbsp; • &nbsp; &nbsp;Lead assigned projects coordinating the involved Technology Providers (aka Vendors) and the relevant VF teams cross markets • &nbsp; &nbsp;Vendors Selection &amp; ManagementWho you areCore competencies, knowledge and experience:• &nbsp; &nbsp;Deep knowledge on IT and network protocols, including 5G SA architecture&nbsp; • &nbsp; &nbsp;Cloud (AWS/Azure/GCP) deployment, Kubernetes, Red Hat • &nbsp; &nbsp;Charging and Rating Services and Digital Services experience • &nbsp; &nbsp;DevOps process and tools (Harbor, Helm, Jenkins, GitLab, JMeter) and Programming skills and experience&nbsp; • &nbsp; &nbsp;Strong experience in managing complex and inter-functional projectsMust have technical / professional qualifications:&nbsp;• &nbsp; &nbsp;MSc/BSc in Computer Science or similar (mandatory) • &nbsp; &nbsp;Fluent in English (mandatory) • &nbsp; &nbsp;Analytical ability, creativity and problem-solving (mandatory) • &nbsp; &nbsp;Knowledge in charging applications • &nbsp; &nbsp;Experience in SOAP, Diameter, Restful API appreciatedNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Monetization & Charging Senior Engineer

Vodafone Innovus, founded in 2004 in Athens, Greece is an ΙοΤ Applications Provider, pioneer in the ΙοΤ Cloud Services field, providing advanced end-to-end Solutions to a global audience. Vodafone Innovus offers, across 20 countries, a wide array of ΙοΤ solutions such as: - Real time company Fleet Management - Fixed Asset Management e.g. Soft Drinks and Ice cream Cabinets - Mobile Asset Tracking for transportation and SVR use - Gas/Solar/Energy Remote Metering - Design and manufacture of highly customized telemetry devicesWhat you’ll doAndroid Mobile Software Engineer is responsible to design, develop and release mobile software solutions. She/he shall be able to build high-quality, innovative and fully performing software in compliance with coding standards and technical design. Software engineer responsibilities include development, writing code, documenting, debugging functionality and releasing working packages to markets including Test flights &amp; MVPs for early feedback.Key accountabilities and decision ownership:&nbsp; • &nbsp; &nbsp;Execute full lifecycle software development with strong code ethics • &nbsp; &nbsp;Write well designed, testable, efficient code • &nbsp; &nbsp;Integrate software components into a fully functional software system • &nbsp; &nbsp;Develop software verification plans and quality assurance procedures • &nbsp; &nbsp;Document and maintain software functionality • &nbsp; &nbsp;Develop maintainable codeWho you areCore competencies, experience &amp; knowledge: • &nbsp; &nbsp;BS degree in Computer Science or Engineering • &nbsp; &nbsp;Proven work experience with Kotlin/Java with focus on clean architecture&nbsp; • &nbsp; &nbsp;Proficient in modern android framework &amp; tools (Jetpack components, dependency injection) • &nbsp; &nbsp;Knowledge of Build Tools, Maven • &nbsp; &nbsp;Skilled in backend communication &amp; API integration (OAuth, JWT) • &nbsp; &nbsp;JIRA/Confluence /Bitbucket experience preferredBehaviours and Other competencies: &nbsp; • &nbsp; &nbsp;Experience working with agile methodologies / in agile teams strongly preferred&nbsp; • &nbsp; &nbsp;Strong facilitation and organization skills • &nbsp; &nbsp;Developed written and verbal communications skills, with both technical and business audiences • &nbsp; &nbsp;Excellent analytical, technical, and problem-solving skills, with high levels of creativity &amp; curiosity&nbsp; • &nbsp; &nbsp;Passionate about teamwork and collaboration • &nbsp; &nbsp;Customer centric &amp; active feedback seeker • &nbsp; &nbsp;Strong time-management skills are considered an assetNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Android Engineer (Vodafone Innovus)

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.What you’ll doThe role is responsible to manage IT Service Desk and Data Center operational activities 24/7 under shifts, focusing on services availability and providing great customer experience to internal and external customers. &nbsp; &nbsp;More specifically you will:&nbsp;<ul><li>Administer, monitor, and support all data center solutions and IT infrastructure (internal and external), including system/application monitoring, incident/problem management, ticket handling (L1/L2), escalation based on severity and business impact, and collaboration with other teams. &nbsp;</li><li>Oversee data center facility operations, including physical security, access control, maintenance coordination, and support for internal/external access requests. &nbsp;</li><li>Analyze, design, and implement new data center installations, including capacity planning for power, cooling, space, and weight, and provide input on infrastructure requirements. &nbsp;</li><li>Manage data storage and backup operations, ensuring data protection, access control, and fulfillment of data requests. &nbsp;</li><li>Handle asset lifecycle management (LCM), including decommissioning/removal of equipment and secure destruction of failed or obsolete media (HDDs, backup tapes) via certified partners. &nbsp;</li><li>Produce regular (weekly/monthly) operational and performance reports</li></ul>Who you are<ul><li>Bachelor’s degree in Computer Science, Information Technology or a related field &nbsp;</li><li>At least 1 year of experience in the Service Desk domain with a proven track record &nbsp; &nbsp;&nbsp;</li><li>Experience in task management and in ticket recording tool (BMC Remedy ITSM)&nbsp;</li><li>Strong understanding of Server operating systems (Windows, Linux-Unix), software, and IT infrastructures&nbsp;</li><li>Familiarity with Networking and cloud solutions&nbsp;</li><li>Excellent analytical, technical, and problem- solving skills&nbsp;</li><li>Self – motivated with strong time-management &amp; collaboration skills, with the ability to work under pressure&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

IT Service Desk & DCM Engineer

As Site Reliability Engineering Chapter Lead, you will own the development of SRE capabilities, building and growing a strong SRE community and ensuring consistent practices across teams and platforms. You will lead through coaching rather than line management, focusing on knowledge sharing and continuous improvement, while setting clear chapter principles that support strong reliability, observability, automation, and smooth operations for Vodafone’s critical services.&nbsp;More Specifically you will:&nbsp;<ul><li>Guide and grow a community of SRE experts working within cross‑functional teams&nbsp;</li><li>Act as Chapter Product Owner for SRE practices, tooling, and skills development&nbsp;</li><li>Allocate SRE resources across teams based on seniority, priority, and business criticality&nbsp;</li><li>Organize chapter rituals to nurture best practices, knowledge sharing, and innovation in reliability engineering&nbsp;</li><li>Act as a servant leader, supporting organisational maturity and readiness rather than controlling delivery&nbsp;</li><li>Define, maintain, and harmonize SRE chapter principles and standards across the organization&nbsp;</li><li>Mentor and coach SREs, enabling growth in both technical depth and breadth&nbsp;</li><li>Promote and embed SRE principles such as SLIs/SLOs, error budgets, automation first mindset, and blameless postmortems&nbsp;</li><li>Ensure technical integrity and quality consistency across the full-service lifecycle (design, build, deploy, operate)&nbsp;</li><li>Drive continuous improvement of monitoring, alerting, observability, and incident/problem management practices&nbsp;</li><li>Act as key contributor during major incidents, ensuring learning, root cause analysis, and sustainable remediation&nbsp;</li><li>Identify, standardize, and improve operations and reliability processes across organizations, increasing efficiency and resilience&nbsp;</li></ul>Who you are<ul><li>Bachelor’s Degree in Computer Science, Engineering, or a related field&nbsp;</li><li>5+ years of experience in Site Reliability Engineering, IT Operations, DevOps, or similar roles&nbsp;</li><li>2–3+ years of experience coaching, mentoring, or leading technical communities or teams&nbsp;</li><li>Strong hands-on background in cloud platforms (e.g. AWS, GCP, Azure, OCI) and large‑scale systems&nbsp;</li><li>Proven expertise in monitoring, logging, and observability tools (e.g. Prometheus, Grafana, ELK stack)&nbsp;</li><li>Strong experience with CI/CD pipelines, automation, scripting (Python, Bash), and Infrastructure as Code (Terraform, Ansible)&nbsp;</li><li>Solid understanding of containerization and orchestration (Docker, Kubernetes)&nbsp;</li><li>Experience with incident &amp; problem management, root cause analysis, and service resiliency design&nbsp;</li><li>Passion for continuous learning, knowledge sharing, and capability building&nbsp;</li><li>Agile mindset, able to foster collaboration and continuous improvement across squads&nbsp;</li><li>Strong stakeholder management skills, acting as an enabler and trusted advisor across technical and business teams&nbsp;</li><li>Ability to bring external best practices, experiment, and drive innovation in SRE ways of working&nbsp;</li><li>Excellent written and verbal communication skills in Greek and English, with technical and nontechnical audiences&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

SRE Chapter Lead

The role is responsible for leading the Portfolio &amp; Governance function by ensuring effective portfolio planning, governance execution, and reporting, while also overseeing Agile coaching capabilities across the organization.&nbsp;You will drive automation and leverage AI to enhance efficiency, insights, and decision-making, while actively contributing to the continuous evolution of our Agile ways of working and delivery excellence.&nbsp;More specifically you will:&nbsp;<ul><li>Manage a team ensuring high performance and continuous growth&nbsp;</li><li>Execute and continuously improve portfolio governance processes, ensuring alignment with strategic priorities&nbsp;</li><li>Define, track, and report on portfolio KPIs and performance metrics&nbsp;</li><li>Oversee the Agile coaching practice, ensuring the effective adoption and evolution of Agile frameworks and ways of working &nbsp;</li><li>Partner with Agile Coaches to drive delivery maturity, team effectiveness, and organizational agility&nbsp;</li><li>Support portfolio planning and prioritization activities across domains&nbsp;</li><li>Organize and manage governance forums (e.g., portfolio reviews, steering committees), including agenda preparation and follow-ups&nbsp;</li><li>Consolidate and prepare portfolio reporting for Group level&nbsp;</li><li>Drive automation of governance processes, reporting, and KPI tracking (e.g., dashboards, workflows)&nbsp;</li><li>Leverage AI and data-driven approaches to improve insights, forecasting, and decision-making&nbsp;</li><li>Identify opportunities to streamline processes and reduce manual effort across the portfolio lifecycle&nbsp;</li><li>Ensure consistency, quality, and transparency in reporting and governance activities&nbsp;</li></ul>Who you are<ul><li>MSc or BSc in Computer Science, Information Systems or any other related field&nbsp;</li><li>At least 3-4 years of experience in portfolio management, governance, or similar environments&nbsp;</li><li>Experience leading or coordinating teams&nbsp;</li><li>Good understanding of Agile frameworks (e.g., Scrum, SAFe)&nbsp;</li><li>Experience with automation tools, data analytics, and/or AI-driven solutions (e.g., dashboards, reporting tools, workflow automation)&nbsp;</li><li>Strong stakeholder management and communication skills&nbsp;</li><li>Analytical mindset with ability to translate data into insights&nbsp;</li><li>Ability to work effectively in a cross-functional and fast-paced environment&nbsp;</li><li>Excellent written and verbal communication skills, in both Greek &amp; English and with both technical and business audiences&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Portfolio & Governance Supervisor

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.What you’ll dothe role is responsible to develop and implement risk and compliance programs (CSB, audits, resilience), ensuring that IT Operations adheres to legal standards and in-house policies while minimizing risks associated with business operations. This role will collaborate closely with the Vodafone’s security teams &amp; other internal teams to protect the organization's information assets.&nbsp;More specifically you will:&nbsp;<ul><li>Develop &amp; implement risk management processes related to Vodafone's IT Operations, ensuring compliance with regulatory requirements and industry best practices&nbsp;</li><li>Develop, maintain, and regularly test IT resilience strategies, including disaster recovery and business continuity plans tailored to Vodafone's needs&nbsp;</li><li>Lead incident response and investigation efforts in case of security breaches or incidents&nbsp;</li><li>Conduct post-incident reviews, identify root causes, and implement improvements to prevent recurrence&nbsp;</li><li>Conduct risk assessments and audits to identify potential security vulnerabilities and areas of non-compliance&nbsp;</li><li>Develop and implement strategies to mitigate identified risks&nbsp;</li><li>Monitor and evaluate existing security controls, making recommendations for improvements and providing regular status reports to senior management.&nbsp;</li><li>Coordinate with external auditors and regulatory bodies during compliance assessments&nbsp;</li><li>Develop &amp; deliver training programs to enhance IT Operations awareness on security protocols and best practices&nbsp;</li><li>Work closely with other departments to ensure a cohesive approach to risk management and compliance&nbsp;</li></ul>Who you are<ul><li>Bachelor’s degree in Information Technology, Cybersecurity, Risk Management, or other related field&nbsp;</li><li>At least 4 years of experience in IT risk management, Compliance or Cybersecurity roles&nbsp;</li><li>Proven experience with IT audits, regulatory compliance and risk assessment&nbsp;</li><li>Strong understanding of IT risk management principles and practices and solid knowledge of security frameworks and standards&nbsp;</li><li>Familiarity with security incident response and investigation protocols&nbsp;</li><li>Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams&nbsp;</li><li>Strong organizational skills, with adaptability and ability to respond effectively to evolving cyber threats&nbsp;</li><li>Excellent analytical and problem-solving skills to identify and assess risks&nbsp;</li><li>Excellent written and verbal communication skills, in both Greek &amp; English and with both technical and business audiences &nbsp;</li><li>Project management skills to lead compliance initiatives and audits&nbsp;</li><li>Relevant certifications such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC), or Certified Information Security Manager (CISM) are highly desirable&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment - certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

IT Risk & Compliance Specialist

Manage and initiate continuous operation improvements to verify and improve operational effectiveness of ERP services.Key Accountabilities:&nbsp; • &nbsp; &nbsp;Administrate, configure and monitor ERP applications, ensuring system’s integrity • &nbsp; &nbsp;Act as second level support, processing incoming incidents, problems and requests through Service Desk ensuring alignment with business users • &nbsp; &nbsp;Perform health and quality checks to verify operational excellence • &nbsp; &nbsp;Collaborate with vendors and CRM delivery teams in the development and deployment of new functionalities • &nbsp; &nbsp;Ensure operations related activities are performed in compliance with company processes and regulationsWho you are• &nbsp; &nbsp;At least 4+ years of professional experience in a relevant role&nbsp; • &nbsp; &nbsp;Bachelor’s Degree in Computer Science or Engineering. Master’s Degree will be considered an asset. • &nbsp; &nbsp;Strong experience with SAP applications with knowledge in SAP SD, MM or FI modules. • &nbsp; &nbsp;Significant understanding of the accounting, logistics and integrated functionality of SAP • &nbsp; &nbsp;Capable to understand the technical aspect of complex systems with strong analytical and problem-solving skills • &nbsp; &nbsp;Experience with SAP Rise will be considered a plus • &nbsp; &nbsp;Good understanding of live monitoring tools (eg Splunk, Dynatrace) • &nbsp; &nbsp;ITIL Certification is preferred • &nbsp; &nbsp;Ability to influence, mentor, and collaborate with agile development teams • &nbsp; &nbsp;Self – motivated with strong time-management skills and the ability to juggle multiple balls • &nbsp; &nbsp;Excellent written and verbal communications skills in Greek &amp; English, with both technical and business audiences &nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Sr. ERP Support Engineer

We are looking for a highly experienced&nbsp;SAP Principal Architect&nbsp;to lead the design and evolution of SAP solutions within&nbsp;Vodafone Greece. This role will focus on aligning SAP architecture with telecom business processes such as order-to-cash, billing, customer management, and service delivery, while supporting large-scale digital transformation initiatives.&nbsp;You will&nbsp;operate&nbsp;across multiple teams, influencing system design, improving engineering practices, and ensuring our platforms can evolve with growing business needs. This is a hands-on leadership role that balances high-level architectural thinking with pragmatic execution.&nbsp;More specifically you will:&nbsp;<ul><li>Define and drive the SAP architecture strategy aligned with&nbsp;Vodafone’s&nbsp;business goals&nbsp;&nbsp;</li><li>Lead system design discussions and drive best practices&nbsp;across SAP platforms&nbsp;</li><li>Ensure seamless integration between SAP and telecom systems (e.g., CRM, billing, mediation, network systems)&nbsp;&nbsp;</li><li>Provide architectural governance, standards, and best practices across all SAP initiatives&nbsp;&nbsp;</li><li>Support transformation programs including S/4HANA migration and system modernization&nbsp;&nbsp;</li><li>Collaborate with business stakeholders to translate telecom requirements into scalable SAP solutions&nbsp;&nbsp;</li><li>Lead integration strategies using APIs, middleware, and cloud platforms&nbsp;&nbsp;</li><li>Mentor technical and functional teams, ensuring high-quality delivery&nbsp;&nbsp;</li><li>Ensure compliance with data governance, security, and regulatory requirements relevant to telecom</li><li>Communicate with project teams throughout all project stages&nbsp;</li></ul>Who you are<ul><li>Computer Science or Engineering background&nbsp;</li><li>8+ years of SAP experience, including 3–5 years in a senior architecture role&nbsp;</li><li>Strong experience with SAP ECC, SAP S/4HANA and enterprise architecture&nbsp;&nbsp;</li><li>Proven experience in telecom environments (operators, service providers, or vendors)&nbsp;&nbsp;</li><li>Deep understanding of telecom business processes (billing, charging, subscriptions, customer lifecycle)&nbsp;&nbsp;</li><li>Experience integrating SAP with telecom platforms (e.g., BSS/OSS systems)&nbsp;&nbsp;</li><li>Strong knowledge of SAP modules such as FICO, SD, MM, and their telecom applications&nbsp;&nbsp;</li><li>Experience with integration technologies (middleware, APIs, cloud services)&nbsp;&nbsp;</li><li>Excellent communication and stakeholder management skills&nbsp;</li><li>Working experience in agile environments/teams will be highly appreciated&nbsp;</li><li>Clear and effective communication skills in English (written and verbal)&nbsp;</li><li>Self-motivated and self-managing with strong interpersonal skills&nbsp;&nbsp;</li><li>Fulfilled military services (for male candidates)</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp;&nbsp;remuneration&nbsp;package&nbsp;&nbsp;</li><li>Private Health &amp; Medical Insurance&nbsp;&nbsp;&nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the&nbsp;option&nbsp;to work up to 20 days from abroad&nbsp;&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp;orientation&nbsp;or length of service&nbsp;&nbsp;&nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;&nbsp;</li><li>Needless to say, we&nbsp;cater for your communication wherever you are&nbsp;&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant,&nbsp;gym&nbsp;and parking&nbsp;&nbsp;</li><li>Special employee offers and discounts</li></ul>

SAP Principal Architect

Ensure the commercial, financial and operational success of Vodafone External Channels (Hunters, Family Advisor) and Indirect Channels (Prepay Wholesale, TLM and Digital External Partners) and promote Vodafone activities. The role drives channel performance across sales, partners, and activities, supports Corporate Affairs and Network priorities nationally, and leads, develops, and builds succession within the team.Key accountabilities and decision ownership:&nbsp; • Contribute to sales objectives, strategies and plans. Observe competitors and propose actions in order for the channels and external partners to remain flexible and competitive. • Achieving the External Channels sales quantitative &amp; qualitative targets. • Promoting &amp; developing customer satisfaction practices through commercial network of its accountability (NPS in all touch points) • Run special projects during the year, distributed by the Head of Retail Sales • Ensuring and controlling the application of all company’s policies and procedures by all employees • Formulates strategies to ensure maximum efficiency for the Sales teams • Establishes appropriate relationships with key customers &amp; partners in the areaWho you are• University Degree in business or management related areas • Working experience in retail will be considered a strong asset • Good Knowledge of mobile, fixed telephony and IT market • Sales experience in mobile and fixed market&nbsp; • Strong managerial and communication skills (in cross-regional teams) • Excellent negotiation skills &nbsp;• Very good analytical skills and problem-solving capability • Be innovative and team player&nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

External Channels Manager

The Family Segment Manager is a senior leadership role responsible for owning and developing Vodafone’s Family (Household) segment as a core pillar of the company’s commercial strategy. The role leads the end-to-end management of converged propositions across postpay, fixed, TV, and value-added services, with full P&amp;L ownership and go-to-market responsibility. It plays a critical role in maximizing household value through bundling, increasing customer lifetime value, and strengthening long-term retention. This is a high-impact role combining commercial ownership, segment strategy, and cross-functional leadership, directly influencing revenue growth and customer loyalty.Key Accountabilities: • &nbsp; &nbsp;Define and lead the Family segment strategy as a core growth pillar, setting a clear vision for Vodafone’s household proposition and identifying growth opportunities through customer insights, market trends, and competitive analysis. • &nbsp; &nbsp;Own the full P&amp;L of the Family segment across postpay, fixed, and TV, driving revenue growth, ARPU uplift, margin optimization, and closely monitoring performance to take corrective actions when needed. • &nbsp; &nbsp;Lead the end to end go to market strategy for all Family propositions, defining commercial offers, pricing and bundling, and ensuring strong execution across all channels (retail, digital, inbound, outbound). • &nbsp; &nbsp;Design and evolve converged and bundled offers combining postpay, fixed, TV, and value added services, ensuring simplicity, competitiveness, and strong customer value perception. • &nbsp; &nbsp;Drive customer lifetime value and retention through loyalty, upsell and cross sell initiatives, while collaborating closely with Product, Commercial, Digital, Retail, Finance, and CX teams to ensure aligned end to end execution.Who you are• &nbsp; &nbsp;8–12+ years of experience in commercial, marketing, or product roles and proven experience with P&amp;L ownership and delivering business growth. • &nbsp; &nbsp;Strong understanding of telco products (postpay, fixed, TV) and convergence strategies. • &nbsp; &nbsp;Experience in managing complex, multi-product propositions. • &nbsp; &nbsp;Strong leadership and stakeholder management skills. • &nbsp; &nbsp;Ability to translate strategy into execution across multiple channels combined with with high level of ownership, accountability, and results orientation. • &nbsp; &nbsp;Data-driven mindset with strong analytical capabilities.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

Family Segment Manager

The Youth &amp; Ethnic Segments Manager is a senior leadership role responsible for owning Vodafone’s Youth and Ethnic segments as key growth drivers of the business. The role has full P&amp;L ownership and end-to-end responsibility for the Prepay business (including CU and international segments), as well as go-to-market ownership for postpay, fixed, and TV propositions targeting the youth segment. This position combines segment strategy, commercial ownership, and brand leadership, ensuring strong growth, engagement, and monetization across high-value customer segments.Key Accountabilities• &nbsp; &nbsp;Define and lead the Youth &amp; Ethnic segments strategy, strengthening Vodafone’s positioning with younger and international audiences. • &nbsp; &nbsp;Own and deliver the full Prepay P&amp;L (CU, TAZA and related propositions), driving revenue growth, base expansion and ARPU uplift through optimized pricing and commercial policies. • &nbsp; &nbsp;Lead end-to-end go-to-market for Prepay propositions and drive GTM for youth-focused postpay, fixed and TV products, ensuring consistent execution across all channels. • &nbsp; &nbsp;In partnership with the Vodafone Brand Team, shape brand positioning and communications for youth propositions, driving engagement via campaigns, partnerships and digital channels. • &nbsp; &nbsp;Drive acquisition, engagement, retention and lifecycle performance (recharges and usage), working cross-functionally with Base Growth, Digital, Retail, Finance and Product to improve customer value and profitability.Who you are• &nbsp; &nbsp;8–12+ years of experience in commercial, marketing, or segment management roles • &nbsp; &nbsp;Proven experience managing P&amp;L and delivering growth in competitive markets, with a track record of revenue, base and ARPU uplift. • &nbsp; &nbsp;Strong understanding of prepaid business dynamics and youth segments, including pricing, promotions and lifecycle management levers. • &nbsp; &nbsp;Experience in brand management and customer engagement strategies, building relevance through campaigns, partnerships and digital channels. • &nbsp; &nbsp;Highly analytical and data-driven, with strong leadership and stakeholder management skills and the ability to balance strategy with hands-on execution.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

Youth & Ethnic Segments Manager

The Retail Product &amp; Services Manager is a senior leadership role responsible for defining and delivering Vodafone’s retail proposition across devices, accessories, and technology-related services. The role leads a large, multidisciplinary team (20+ FTEs) and owns the end-to-end commercial performance of retail products and services. It plays a critical role in positioning Vodafone as a destination for technology, ensuring strong execution across retail channels and a compelling, differentiated customer experience. This is a high-impact role combining team leadership, commercial ownership, retail marketing, and operational control, with direct influence on revenue, margin, and in-store performance.Key Accountabilities:• &nbsp; &nbsp;Lead and develop a high performing team of 20+ professionals, setting clear objectives, ways of working, and accountability while driving a performance &nbsp;and results oriented culture.&nbsp; • &nbsp; &nbsp;Define and execute the retail products and services strategy, positioning Vodafone as a technology destination through a differentiated portfolio across devices, accessories, and value added services, informed by customer insights and market trends.&nbsp; • &nbsp; &nbsp;Own full commercial performance and P&amp;L, including pricing, promotions, commercial policies, revenue growth, margin optimization, cost efficiency, and performance reviews with corrective actions.&nbsp; • &nbsp; &nbsp;Drive retail marketing and customer experience excellence, owning end to end execution across physical and digital touchpoints, in store experience, merchandising, and targeted campaigns to maximize traffic, conversion, and upsell.&nbsp; • &nbsp; &nbsp;Lead services development, purchasing, and cross functional alignment, scaling technology related services (financing, insurance, trade in), ensuring seamless supply, optimal stock and logistics, and strong collaboration with senior stakeholders across Retail, Digital, Finance, Supply Chain, CRM, and Marketing.Who you are• &nbsp; &nbsp;8-12+ years of experience in retail, commercial, product, or marketing roles with proven experience leading large teams (15–20+ people), including managers. • &nbsp; &nbsp;Strong track record of P&amp;L ownership and delivering commercial results. • &nbsp; &nbsp;Deep understanding of retail business dynamics (products, merchandising, sell-out drivers) combined with solid understanding of purchasing, supply chain, and stock management principles. • &nbsp; &nbsp;Experience in consumer electronics, telco, or technology-driven environments is highly desirable • &nbsp; &nbsp;Strong leadership, communication, and stakeholder management skills. • &nbsp; &nbsp;Strategic thinking combined with hands-on execution capability, high level of ownership, accountability, and results orientation.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

Retail Product & Services Manager

The Business Development &amp; Strategic Projects Senior Manager drives growth across Vodafone’s portfolio through strategic partnerships, co‑created propositions, and high‑impact initiatives. The role focuses on opportunities beyond internally developed products, building and managing partnerships that unlock new value propositions such as TV content, fintech, energy, and cross‑industry collaborations. In parallel, the role represents Marketing in the IT roadmap, ensuring strong alignment between commercial priorities and technology delivery.Key Accountabilities • &nbsp; &nbsp;Drive growth through strategic partnerships and co-created propositions, structuring commercial agreements including revenue-sharing models • &nbsp; &nbsp;Lead content and TV partnership deals, ensuring a competitive, differentiated, and high‑quality content portfolio • &nbsp; &nbsp;Represent Marketing in IT roadmap planning, ensuring strong alignment between business priorities and technology delivery • &nbsp; &nbsp;Identify and prioritize new growth opportunities beyond core offerings through robust business case evaluation • &nbsp; &nbsp;Lead cross-functional collaboration across Commercial, Product, IT, Finance, and Legal, acting as the bridge between strategy and execution&nbsp;Who you are• &nbsp; &nbsp;8–12+ years of experience in business development, strategy, or commercial roles • &nbsp; &nbsp;Proven track record in partnerships, deal‑making, and managing complex cross‑functional initiatives • &nbsp; &nbsp;Strong commercial acumen with solid experience in business case development and value creation • &nbsp; &nbsp;Able to navigate ambiguity, drive execution, and deliver results end‑to‑end • &nbsp; &nbsp;Strategic, execution‑focused leader with excellent stakeholder management and negotiation skills, ideally with exposure to telco, media, fintech, or adjacent industries

Business Development & Strategic Projects Manager

We are looking for a Corporate Technical Support Engineer to be hired with the responsibility to perform Converged Telephony and Legacy Services support in direct contact with Business Customers, field technicians and 2nd level support teamsKey accountabilities&nbsp;• &nbsp; &nbsp;Troubleshoot and resolve customer technical issues which arise after service activation.&nbsp; • &nbsp; &nbsp;Perform all required actions to support Converged Telephony and Legacy Services to customer, also doing all Vodafone internal coordination activities that follow the troubleshooting process. • &nbsp; &nbsp;Organize field technician visits to customer premises to perform all appropriate actions. • &nbsp; &nbsp;Perform Services proactive Monitoring and run health checks.&nbsp; • &nbsp; &nbsp;Send technical incident reports to Business customers.Who you areWho you are: • &nbsp; &nbsp;Good general and technical education with qualifications in telecommunications and computing. TEI or University degree. • &nbsp; &nbsp;At least 3 years’ experience in administration of technology services (Fixed telephony - PBX administration- Internet solutions)&nbsp; • &nbsp; &nbsp;Technical knowledge of Transmission/Transport, IP Networks and Cisco configuration • &nbsp; &nbsp;Logical approach to problem solving and self-motivation. • &nbsp; &nbsp;Broad experience of supporting major corporate customers through virtual teams, suppliers, contractors, and integrators. • &nbsp; &nbsp;Thorough knowledge, end to end, of fixed voice/ Internet telecommunication network operation • &nbsp; &nbsp;Knowledge of Microsoft Office programs (Word, Excel, PowerPoint) • &nbsp; &nbsp;Knowledge of Microsoft Teams, including collaboration and calling/telephony features, along with basic administration in Microsoft 365. • &nbsp; &nbsp;Very good level of Greek and English language (oral and written) &nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Corporate Technical Support (CTS)

Responsible for 1st and 2nd level Technical Support on services delivered to SME &amp; Corporate customers• &nbsp; &nbsp;Call reception for technical issues • &nbsp; &nbsp;Management of technical customer requests related on Fixed, Cloud, IoT, SDWAN and Firewall services. • &nbsp; &nbsp;1st and 2nd level technical troubleshooting on Fixed, Cloud &amp; IoT services. • &nbsp; &nbsp;Phone support to field technicians that visit customers premises • &nbsp; &nbsp;Monitoring and proactive management of VIP customers’ circuits • &nbsp; &nbsp;Technical escalation to 3rd Level support upon SLA violationWho you are• &nbsp; &nbsp;At least 2 years of experience in technical support on fixed services • &nbsp; &nbsp;University or College degree&nbsp; • &nbsp; &nbsp;Excellent knowledge in xDSL/ FTTx technology and mobile networks • &nbsp; &nbsp;Excellent level of Greek and English language (oral and written) and excellent knowledge in MS Office&nbsp; • &nbsp; &nbsp;Customer obsessed with emphasis on quality&nbsp; • &nbsp; &nbsp;Team player with analytical skills and high levels of self-motivation &amp; “can do” attitudeNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

Fixed Serv.2nd Level Support Technician

Head Bartender is responsible to provide professional and customer focused service to our guests, ensuring a memorable experience and will assist to Bar Manager and Assist. Bar Manager to oversee and coordinate the planning of the beverage team.&nbsp;Key Duties and Responsibilities • &nbsp; &nbsp;Head Bartender should lead by example and create an environment where all guests and employees feel comfortable, welcome and special.&nbsp; • &nbsp; &nbsp;To be proficient in the History of the Specialty Outlets and act as an ambassador to it • &nbsp; &nbsp;Well knowledge of the Outlet’s menus and promotional activities • &nbsp; &nbsp;To help the Assistant Bar Manager to train and develop the beverage team to ensure good food and beverage knowledge, perfect Sequence of service delivery • &nbsp; &nbsp;Encourages and builds mutual trust, respect and cooperation among team members. • &nbsp; &nbsp;Ensures compliance with all food and beverage policies, standards and procedures by training, supervising follow-up and hands on management • &nbsp; &nbsp;Assists the leadership team with running the restaurant operation and completes all tasks, duties, responsibilities, and projects as assigned within set timelines. • &nbsp; &nbsp;To ensure the smooth preparation of the bar side-stations, mise-en-place and bar set-ups as per outlets and One&amp;Only standards • &nbsp; &nbsp;Ensure the proper appearance and grooming of assigned Colleagues • &nbsp; &nbsp;To ensure that all Food Safety standards – HCCP / DIVERSEY &nbsp; are followed to the fullest. • &nbsp; &nbsp;To assist with any other duties that are required by the Food and Beverage management or another member of the Hotel management team.&nbsp; • &nbsp; &nbsp;To continuously collect feedback from guests and report it back to the Management • &nbsp; &nbsp;To assist with any other duties that are required by the members of the management team.Skills, Experience &amp; Educational Requirements&nbsp; • &nbsp; &nbsp;High School Diploma • &nbsp; &nbsp;Minimum three years’ experience in relevant positions. • &nbsp; &nbsp;Excellent Communication skills&nbsp; • &nbsp; &nbsp;Knowledge of catering operations and beverage practices within the catering industry. &nbsp; • &nbsp; &nbsp;An understanding of the preparation, delivery and services associated with the highest standards found in an international hospitality environment. • &nbsp; &nbsp;Experience with Micros is a plus

Head Bartender Camparino | One&Only Aesthesis, Athens (19659)

Assist the Manager of Reservations in guiding the reservations team to achieve departmental objectives and core values. Enhance guest experience and repeat clientele by supporting the implementation of procedures to maximize revenue and other selling opportunities. Ensure adherence to company standard operating procedures while delivering high-quality services.&nbsp;Key Duties and Responsibilities • &nbsp; &nbsp;Assist in achieving departmental annual objectives and support the team in working together towards these goals. • &nbsp; &nbsp;Support in conducting regular one on one meetings with the reservations colleagues • &nbsp; &nbsp;Lead the departmental champions program and provide regular updates to the reservations manager • &nbsp; &nbsp;Address guest complaints by reviewing and responding within 24 hours, ensuring satisfactory resolution for both the guest and the organization. • &nbsp; &nbsp;Monitor and control Reservations operations according to departmental standards. • &nbsp; &nbsp;Assist&nbsp; • &nbsp; &nbsp;Ensure all incoming calls to the Reservations department are handled promptly, courteously, and professionally, reflecting the highest standards of service and maximizing conversion opportunities. • &nbsp; &nbsp;Actively take reservations calls when required, supporting the team during peak periods and ensuring seamless service delivery. Ensure the proper functioning of all communication systems, Alice, SAGA, Review Pro, and telephone equipment. Report any malfunctions to IT or Engineering promptly • &nbsp; &nbsp;Monitor the reservations inbox and ensure that global standards for response time is maintained • &nbsp; &nbsp;Oversee extranet reservations&nbsp; • &nbsp; &nbsp;Coordinate agent commission payment with finance • &nbsp; &nbsp;Attend management meetings when required • &nbsp; &nbsp;Support the management of third-party sites and ensure proper implementation of reservations procedures. • &nbsp; &nbsp;Ensure the team is aware of all promotional rates and packages and support the use of effective selling techniques such as up-selling, cross-selling, and suggestive selling. • &nbsp; &nbsp;Monitor telephone call volumes and report trends to the Manager of Reservations. • &nbsp; &nbsp;Assist in processing daily correspondence checks and ensure all guest information and requests are accurately entered in the system. • &nbsp; &nbsp;Conduct regular spot checks within the department to ensure adherence to Standard Operating Procedures. • &nbsp; &nbsp;Update account profiles regularly to maintain a healthy database. • &nbsp; &nbsp;Support team development to maintain high standards for relationship building, customer service, and selling techniques. • &nbsp; &nbsp;Oversee no-show and late cancellation processes with colleagues to ensure incremental revenue is booked daily. • &nbsp; &nbsp;Maintain a comprehensive filing system in the Reservations department. • &nbsp; &nbsp;Conduct on-the-job training and appraisal sessions with the team, under the supervision of the Manager of Reservations. • &nbsp; &nbsp;Assist with any other duties as required by the Manager of Reservations or another member of the management team. • &nbsp; &nbsp;Submit monthly departmental schedule&nbsp; Skills, Experience &amp; Educational Requirements&nbsp; • &nbsp; &nbsp;Bachelor’s degree • &nbsp; &nbsp;Minimum 4 years’ experience in a similar role within Reservations or significant experience in a contact center or similar field • &nbsp; &nbsp;Proficiency in English; knowledge of another language is an advantage • &nbsp; &nbsp;Excellent communication skills • &nbsp; &nbsp;Customer service oriented • &nbsp; &nbsp;Financial understanding

Assistant Manager, Reservations | One&Only Aesthesis, Athens (19788)

The Officer, Security, is responsible for maintaining a safe and secure environment for guests and colleagues by patrolling and monitoring the premises, personnel, and company assets.Key Duties and ResponsibilitiesSecurity Patrols:<ul><li>Secure premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points, and permitting entry as necessary.</li><li>Obtain help by sounding alarms when needed.</li></ul>Loss Prevention:<ul><li>Prevent losses and damages by reporting irregularities, informing violators of policy and procedures, and restraining trespassers.</li><li>Complete reports by recording observations, information, occurrences, and surveillance activities, interviewing witnesses, and obtaining signatures.</li></ul>Environmental Monitoring: Maintain a secure environment by monitoring and adjusting building and equipment controls as required.Equipment Maintenance:<ul><li>Ensure the operation of security equipment by completing preventive maintenance, following manufacturer's instructions, troubleshooting malfunctions, and calling for repairs when necessary.</li><li>Evaluate new equipment and techniques as needed.</li></ul>Team Contribution: Contribute to the team effort by accomplishing related tasks as required.Additional Duties: Perform any other duties as assigned by the security management team.Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>High School Diploma</li><li>Minimum of 1 year of experience in relevant positions</li><li>Professional qualification from a recognized institute</li><li>Good knowledge of English</li><li>Physically fit</li></ul>What we offer<ul><li>Competitive salary and benefits</li><li>Comprehensive training and development opportunities</li><li>40-hour workweek on a rotating schedule, with 2 days off per week</li><li>Complimentary staff meals during shifts</li><li>Private health insurance and prepaid bonus card</li><li>Special discounts at partnered businesses</li><li>An exciting work environment in one of the world’s most exclusive destinations</li></ul>&nbsp;

Security Officer | One&Only Aesthesis, Athens (16968)

Leading a team of Stewards in this hands-on role in coordinating the back of house kitchen operations to facilitate the Chef team in delivering outstanding service.Key Duties and Responsibilities • &nbsp; &nbsp;Lead, teach, coach and inspire a team.&nbsp; • &nbsp; &nbsp;Ensuring all colleagues arrive for their shift on time, well-groomed and ready to work. • &nbsp; &nbsp;Assign tasks to all colleagues and pass on events and information. • &nbsp; &nbsp;Ensuring that all colleagues are following the proper procedures and standards set in place by the Executive Chef and the resort. • &nbsp; &nbsp;Responsible for the opening and closing shift. • &nbsp; &nbsp;Ensure that all kitchens are cleaned, organized and sanitized. • &nbsp; &nbsp;Ensure all daily tasks list are completed and customise this task list if necessary. • &nbsp; &nbsp;Ensuring that garbage &amp; recycling removal is being done in a timely manner for the resort.&nbsp; • &nbsp; &nbsp;Assist in the correct usage of all chemicals within the department and outlets, including appropriate training in accordance with Work Health and Safety standards.&nbsp; • &nbsp; &nbsp;Conduct performance discussions and ensure all colleagues are supported in their role. • &nbsp; &nbsp;Assist any outlets and culinary team for any kind of resource request. • &nbsp; &nbsp;Be the main point of call for event set-ups and equipment manoeuvring for events. • &nbsp; &nbsp;Ensuring all equipment is cleaned, maintained and properly stored after an event. • &nbsp; &nbsp;Ensure all storage rooms and walk-in fridges are kept clean and organized. • &nbsp; &nbsp;Filling positions within the department when needed. • &nbsp; &nbsp;Rostering for the department. • &nbsp; &nbsp;Foster an environment of cooperation within the department and between other departments within the hotel. &nbsp;Encourage participation and input from all colleagues while promoting professional work habits. • &nbsp; &nbsp;Have a proactive eye for detail and cleanliness. • &nbsp; &nbsp;Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the resort workplace health and safety program. • &nbsp; &nbsp;To ensure that all Food Safety standards – HCCP / DIVERSEY &nbsp; are followed to the fullest.&nbsp; • &nbsp; &nbsp;Adhere to all environmental policies and programs as required. • &nbsp; &nbsp;Other reasonable duties as assigned. • &nbsp; &nbsp;Follow department policies, procedures and service standards. • &nbsp; &nbsp;Maintain a clean and safe work environment. • &nbsp; &nbsp;Take on all and any stewarding tasks as required. • &nbsp; &nbsp;To assist with any other duties as required by the line manager or another member of the management team.Skills, Experience &amp; Educational Requirements&nbsp; • &nbsp; &nbsp;Knowledge of Food and Beverage and Stewarding an asset • &nbsp; &nbsp;Previous leadership experience an asset • &nbsp; &nbsp;Excellent communication and organisational skills • &nbsp; &nbsp;Outstanding attention to detail • &nbsp; &nbsp;Ability to take ownership of back of house resort areas • &nbsp; &nbsp;Ability to work hands-on and lead by example daily • &nbsp; &nbsp;A valid driver’s license

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head bartender camparino | one&only aesthesis, athens (19659)

One&Only Resorts

assistant manager, reservations | one&only aesthesis, athens (19788)

One&Only Resorts

security officer | one&only aesthesis, athens (16968)

One&Only Resorts

chief steward | one&only aesthesis, athens (19813)

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