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We are seeking a skilled and motivated Cloud/DevOps Engineer to join our dynamic team. The ideal candidate will have hands-on experience with major cloud platforms, a strong grasp of Infrastructure as Code, and a proven track record in CI/CD pipeline management. This role involves designing, deploying, and maintaining cloud-based environments, as well as resolving technical incidents and implementing change requests in accordance with industry’s best practices.&nbsp;Key Responsibilities<ul><li>Design, build, and maintain secure and scalable cloud environments using platforms such as Microsoft Azure, Oracle Cloud Infrastructure (OCI), Google Cloud Platform (GCP), or Amazon Web Services (AWS).</li><li>Implement Infrastructure as Code (IaC) solutions, primarily using Terraform, to automate provisioning and configuration of cloud resources.</li><li>Develop, manage, and optimize CI/CD pipelines using Azure DevOps or GitHub Actions to ensure reliable and efficient software delivery processes.</li><li>Knowledgeable in application modernization, containerization &amp; use of open source products and database management.</li><li>Respond to and resolve incidents and service requests related to cloud infrastructure, application, ensuring minimal downtime and optimal performance.</li><li>Collaborate with cross-functional teams to support new project requirements, change requests, and the continuous improvement of cloud operations.</li><li>Ensure cloud solutions adhere to security, compliance, and operational best practices.</li><li>Document cloud architectures, processes, and troubleshooting steps for knowledge sharing and operational continuity.</li></ul>Candidate Profile<ul><li>2-4 years of professional experience in cloud engineering or a related field.</li><li>Proficiency with at least one major cloud platform: Azure, OCI, GCP, or AWS.</li><li>Solid understanding of Infrastructure as Code concepts, with practical experience using Terraform.</li><li>Experience designing and maintaining CI/CD pipelines in Azure DevOps or GitHub.</li><li>Able to help Development teams in application modernization.</li><li>Kubernetes and/or Openshift.</li><li>Strong problem-solving skills and the ability to troubleshoot complex cloud infrastructure issues.</li><li>Ability to build and configure new cloud environments based on best practices.</li><li>Familiarity with incident management and change request processes.</li><li>Excellent communication and documentation skills.</li><li>Bachelor’s degree in Computer Science, Information Technology, or related discipline preferred.</li><li>Relevant cloud certifications (e.g., Azure Administrator, AWS Solutions Architect, Terraform Associate) are a plus.</li></ul>&nbsp;What we offer Throughout your journey within KPMG Greece enjoy the following advantages:<ul><li>Engage in ongoing, structured training sessions to enhance your soft and technical business skills, such as professional qualifications.</li><li>Collaborate with a diverse and skilled team of professionals on a wide range of projects for prestigious clients.</li><li>Gain exposure to the KPMG Global Network and the opportunity to work alongside individuals from across the globe.</li><li>Experience flexibility and well-being initiatives, engage in ESG activities, and participate in team-building events.</li><li>Access a competitive compensation and benefits package.</li></ul>&nbsp;

Cloud/DevOps Engineer

As part of our growth strategy, KPMG in Greece proudly announces an opportunity for a management position in our Tax Compliance Assurance Team. Our firm is part of a network that offers exciting opportunities for personal growth and career development while playing a key role in the audits of leading international and local companies across all lines of business.&nbsp;As a Manager in our Tax Compliance Assurance team, you will play a critical role in ensuring that our clients meet their tax obligations while minimizing risk and maximizing efficiency. You will lead a team of professionals, develop strategic tax solutions, and maintain strong client relationships.&nbsp;Υour role will involve overseeing the following tasks:&nbsp;Responsibilities<ul><li>Manage client engagements or components of large engagements.</li><li>Ensure effective engagement management by achieving the required targets.</li><li>Participate in day-to-day management of team on engagements including guiding, providing constructive feedback and performance development.</li><li>Provide expert guidance on tax regulations and compliance requirements.</li><li>Provide technical knowledge, coaching and training to team members.</li><li>Perform audit quality standards.</li><li>Have a thorough understanding of accounting and business issues.</li><li>Own and apply project management skills.</li><li>Use innovative tools and adding value to clients.</li><li>Ensure continuous communication and building strong relationship with the team and clients.</li><li>Seek out new business opportunities, by explaining KPMG services and apply our Firm’s values.</li><li>Have the confidence to speak up and respecting the individual.</li><li>Provide on the job training to the members of the team.</li></ul>Candidate Profile<ul><li>Candidates must have the appropriate audit experience and professional qualifications, or in the process of acquiring it having completed all professional exams.</li><li>At least 6 years of working in Tax Assurance.</li><li>Proven leadership and project management skills.</li><li>Good knowledge of International Standards on Auditing, Greek GAAP, IFRS and / or US GAAP.</li><li>Strong knowledge of MS Office applications (Excel, Word, and PowerPoint).</li><li>Fluent written and oral communication skills in Greek and English.</li><li>Analytical, problem solving and project management skills.</li><li>A strong team spirit approach coupled with people management capability.</li><li>A continuous focus on quality.</li></ul>&nbsp;What We Offer&nbsp;Throughout your journey within KPMG Greece enjoy the following advantages:<ul><li>Engage in ongoing, structured training sessions to enhance your soft and technical business skills, such as professional qualifications.</li><li>Collaborate with a diverse and skilled team of professionals on a wide range of projects for prestigious clients.</li><li>Gain exposure to the KPMG Global Network and the opportunity to work alongside individuals from across the globe.</li><li>Experience flexibility and well-being initiatives, engage in ESG activities, and participate in team-building events.</li><li>Access a competitive compensation and benefits package.</li></ul>

Managers in the Tax Compliance Assurance Team

We're hiring a Customer Technology Manager to lead a team of consultants and drive the delivery of transformative customer experience programs. In this role, you'll own projects end-to-end — from scoping and resourcing through to go-live — while building trusted relationships with senior client stakeholders. You'll combine strategic thinking with hands-on leadership, guiding your team through complex implementations across CRM, CDP, and marketing automation platforms. If you thrive on developing people, growing accounts, and delivering measurable client impact, this is your role.&nbsp;Key Responsibilities<ul><li>Lead and mentor a team of consultants and analysts, providing guidance on career development, performance management, and skill-building.</li><li>Own end-to-end delivery of customer technology projects, ensuring timelines, budgets, and quality standards are met.</li><li>Facilitate and lead workshops with internal teams, stakeholders, and clients to gather insights, co-create solutions, and drive alignment.</li><li>Design and deliver technical solutions by translating business requirements into actionable configurations, leveraging platform capabilities to create personalized, seamless customer experiences.</li><li>Oversee documentation of analysis artifacts, process flows, and user journeys to enable end-to-end delivery.</li><li>Act as a trusted client advisor, aligning cross-functional teams (data, technology, marketing) and communicating clearly across all touchpoints.</li><li>Build and maintain strong relationships with key client stakeholders, including C-level executives, and drive account growth through identifying new opportunities.</li><li>Lead pre-sales efforts, including proposal development, RFP responses, and client presentations.</li></ul>Candidate Profile<ul><li>Bachelor's or master’s degree in business administration, Information Systems, Marketing, or a related field.</li><li>7+ years of experience in consulting, digital transformation, or customer experience programs, with at least 2 years in a team leadership or management role.</li><li>Proven experience delivering projects on Customer Technology platforms such as CRM (Salesforce, Microsoft Dynamics 365), CDP (Adobe,), or marketing automation tools ( Marketo, HubSpot).</li><li>Strong understanding of Agile methodologies and experience managing project delivery in Agile environments.</li><li>Demonstrated ability to manage project budgets, timelines, and resource allocation.</li><li>Strong passion for AI and emerging technologies, with the ability to identify practical applications for client challenges.</li><li>Excellent facilitation, communication, and stakeholder management skills, with experience presenting to senior leadership.</li><li>Strong technical understanding of enterprise platforms, data flows, and system integrations.</li></ul>&nbsp;What We Offer&nbsp;Throughout your journey within KPMG Greece enjoy the following advantages:<ul><li>Engage in ongoing, structured training sessions to enhance your soft and technical business skills, such as professional qualifications.</li><li>Collaborate with a diverse and skilled team of professionals on a wide range of projects for prestigious clients.</li><li>Gain exposure to the KPMG Global Network and the opportunity to work alongside individuals from across the globe.</li><li>Experience flexibility and well-being initiatives, engage in ESG activities, and participate in team-building events.</li><li>Access a competitive compensation and benefits package.</li></ul>

Manager, Customer Technology

We are seeking a detail-oriented and strategic Project Manager with solid experience in the banking or financial services sectors. The ideal candidate will play a critical role in project governance, ensuring alignment with business objectives, and enabling efficient delivery of complex initiatives. This role requires strong organizational skills, knowledge of project management methodologies, and the ability to coordinate across multiple stakeholders.&nbsp;The Role&nbsp;You will play a pivotal role in leading continuous improvement and transformation initiatives within the banking and financial services sectors. Owning projects end-to-end, from scoping and resourcing through to successful go-live, you will build trusted partnerships with senior client stakeholders. You will balance strategic insight with hands-on leadership, thrive on developing high-performing teams, and deliver measurable, lasting impact for our clients.&nbsp;Why Join Us&nbsp;At KPMG, you’ll work alongside forward-thinking professionals in a collaborative, high-performing environment. This is an opportunity to be part of a culture where data-driven insight fuels decision-making and disciplined project management delivers meaningful transformation.&nbsp;Key Responsibilities<ul><li>Manage project governance and ensure adherence to methodologies, standards, and compliance requirements.</li><li>Plan and monitor project progress, track deliverables, develop reports and deliver presentations to stakeholders.</li><li>Develop and maintain project documentation, including charters, plans, risk registers, and status reports.</li><li>Facilitate resource allocation, budget tracking, and financial oversight of projects.</li><li>Coordinate cross-functional teams and ensure milestones are met.</li><li>Identify risks and issues, escalate where necessary, and propose mitigation strategies.</li><li>Promote best practices in project management and contribute to continuous improvement initiatives.</li><li>Ensure alignment between strategic business goals and the project portfolio.</li></ul>&nbsp;Candidate Profile<ul><li>Bachelor’s or Master’s degrees in Business Administration, Information Technology or related fields.</li><li>Minimum 5 years of professional experience in project management, preferably in consulting, banking or financial services.</li><li>Strong knowledge of project management methodologies PMI, PRINCE2, Agile and SCRUM frameworks.</li><li>Proficiency in project management tools MS Project, JIRA or Confluence.</li><li>Analytical, organizational, and reporting skills.</li><li>Strong stakeholder management and communication skills.</li><li>Ability to manage multiple priorities and work under tight deadlines.</li><li>Fluency in English.</li></ul>&nbsp;What we offer&nbsp;Throughout your journey within KPMG Greece enjoy the following advantages:<ul><li>Engage in ongoing, structured training sessions to enhance your soft and technical business skills, such as professional qualifications.</li><li>Gain exposure to the KPMG Global Network and the opportunity to work alongside individuals from across the globe.</li><li>Experience flexibility and well-being initiatives, engage in ESG activities, and participate in team-building events.</li><li>Access a competitive compensation and benefits package.</li></ul>

Project Manager

We are in a unique position to experience new and interesting situations that many companies have never encountered before. Our approach involves leveraging agile methodologies, using top-line tools, and collaborating with top-tier teams.This is a chance to join our front-end team, which plays a pivotal role in maintaining and enhancing our website, creating new features for our app, developing applications for our vendors, and designing intuitive web tools.Join us in driving innovation and shaping the future of online delivery with meaningful projects that offer exciting opportunities for professional growth and impact.We are seeking a passionate Senior Front-End Engineer to join our dynamic #web team and create user-facing tools, providing high-quality work products that drive our business forward. As part of our energetic, motivated, and innovative group of tech enthusiasts, you'll tackle the challenge of empowering both our customers and internal users with intuitive, cutting-edge technologies through a diverse range of software solutions.Furthermore, as a Senior Front-End Engineer, you will act as a mentor and provide guidance in order to ensure growth and development within our engineering division.If you have a strong technical background and a “get-things-done” attitude, then step up to the challenge and join our #techteam. Make a real impact and see the difference your contribution can make!What you’ll do:<ul><li>Design, implement and maintain complex, yet sophisticated and usable web apps.</li><li>Test your code to ensure quality of new and existing functionality.</li><li>Work closely with Product Owners, Software Engineers, DevOps engineers and Tech leads as part of an agile team, to meet and exceed the stakeholders' expectations.</li><li>Experiment with new frameworks and technologies and continuously learn.</li></ul>​​​​Life @efood:At efood, no day is the same as the day before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!Hungry enough to join us? What you need to be successful <ul><li>University and/or Postgraduate Degree in Computer Science, Computer Engineering or equivalent</li><li>At least 4 years of experience in Front-End development</li><li>Deep understanding of the whole web application development life-cycle</li><li>Thorough knowledge of web standards and protocols such as HTTP and REST</li><li>Experience with the Javascript/Typescript</li><li>Experience with modern MV* libraries (React, Vue.js) and their ecosystem e.g. Flux pattern state management, routing</li><li>Experience with modern browser APIs, and optimizing front end performance.</li><li>Knowledge of frontend frameworks (NextJS, Nuxt)&nbsp;</li><li>Knowledge of modern bundlers, their build process and configuration</li><li>Knowledge of component-scoped styling for UI development (preferable CSS Modules)</li><li>Experience with responsive design and knowledge of UX principles</li><li>Excellent eye for detail and a self-motivated problem solver</li><li>Superior analytical skills and a strong sense of urgency and ownership in your work</li><li>Strong communication and collaboration skills (English is a must)</li></ul>Nice to have:<ul><li>Familiar working with agile methodologies (Scrum/Kanban/XP)</li><li>Experience with best practices and frameworks (e.g.Vitest)</li><li>Experience working with back-end systems (Node.js/ Express) will be considered a plus</li><li>Familiarity with AI-assisted development tools (e.g Cursor).</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us🚀! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️, our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose&nbsp; around the world 🌎!</li></ul>

Senior Front-End Engineer

We’re looking for an experienced, execution-driven Operations Excellence Director to own the end-to-end excellence agenda for Service Operations. You will set the multi-year roadmap and lead cross-functional execution across cost &amp; policy governance (refunds/compensation), fraud strategy, process and automation, experience analytics, data infrastructure &amp; insights, and workforce/BPO partnership strategy—improving customer/vendor/rider experience while protecting unit economics and reducing operational risk.What you’ll be doing Business Processes &amp; Automations<ul><li>Own Service Ops process excellence: end-to-end SOPs, escalation frameworks, quality loops, and process documentation standards.</li><li>Manage the tools, systems, and integrations used by Service Ops, ensuring they are effective, scalable, and reliable.</li><li>Own Help Center flows and self-serve process optimization in partnership with Product/UX/Content.</li><li>Lead automation initiatives (workflow, routing, templates/macros, AI/assist tooling where relevant) with clear ROI.</li></ul>Experience Analytics<ul><li>Lead analysis of user, vendor, and rider experience, identifying pain points and translating insights into prioritized initiatives.</li><li>Drive cross-functional programs (Ops, Product, Commercial, CX, Logistics) to improve experience and reduce contacts.</li><li>Build a clear voice-of-customer / voice-of-operations mechanism (themes, root causes, decision logs).</li></ul>Fraud Management<ul><li>Own and continuously optimize compensation and refund policies, including governance, thresholds, approvals, and auditability.</li><li>Manage the Service Ops P&amp;L levers linked to refunds/compensation (e.g., incidence reduction, partner chargebacks/recoveries, adherence gaps).</li><li>Define and execute the fraud strategy: detect, prevent, investigate, and close policy/tool gaps that enable abuse.</li><li>Partner closely with Legal, Risk, Finance, Product, and Ops to ensure policies are fair, compliant, and economically sound.</li></ul>Service Operations Data &amp; Analytics<ul><li>Own the Service Ops data infrastructure and reporting layer: dashboards, pipelines, metric definitions, and business logic governance.</li><li>Ensure data is trusted and usable (single source of truth, consistent KPIs, strong QA and documentation).</li><li>Provide insights and decision support for Service Ops leadership, including forecasting inputs, efficiency deep-dives, and performance narratives.</li></ul>Workforce &amp; BPO Partnerships Strategy<ul><li>Own the in-house vs BPO split strategy and the operating model behind it.</li><li>Lead BPO vendor performance management, contract renewals, pricing negotiations, onboarding of new vendors (incl. procurement process), and regular BPO business reviews.</li><li>Ensure BPOs operate as a seamless extension of in-house teams (SOPs, quality standards, coaching, governance, escalation, knowledge management).</li></ul>Leadership &amp; people management<ul><li>Lead multiple teams through managers, building a high-performing culture with strong accountability.</li><li>Set clear priorities, operating rhythms (QBRs/MBRs), and performance standards across all sub-pillars.</li><li>Develop talent: succession planning, capability building (analytics, process excellence, vendor management, fraud/risk), and strong stakeholder presence.</li></ul> What you need to be successful <ul><li>10+ years in Operations Excellence / Service Operations / Process Excellence / Strategy &amp; Ops (high-volume environments preferred).</li><li>Proven ownership of cost levers: refunds/compensation governance, leakage reduction, productivity, savings delivery.</li><li>Strong process excellence toolkit: SOP governance, process redesign, continuous improvement methods.</li><li>Tooling &amp; automation: systems ownership, integrations, Help Center/self-serve optimization.</li><li>Data &amp; analytics fluency: KPI design, dashboard requirements, metric governance, data quality.</li><li>BPO/vendor management: pricing/commercials, SLAs, QBRs, onboarding, negotiations.</li><li>Strong Microsoft Office skills (Excel, PowerPoint, Outlook).</li><li>Exceptional communication (written, verbal, presentations).</li><li>Strategic prioritization and structured problem-solving; strong judgment and ownership.</li><li>Senior stakeholder influence and cross-functional leadership.</li><li>People leadership: coaching, accountability, talent development.</li><li>Comfort with ambiguity and fast-paced, scaling environments; collaborative and hands-on.</li></ul>Nice to have<ul><li>Project Management certification, such as Prince PMI 2.</li><li>Fraud/risk program exposure in a digital marketplace environment.</li><li>Experience with Help Center / self-serve strategy and contact-deflection programs.</li><li>Familiarity with modern CX tooling ecosystems (CRM/ticketing, QA, knowledge base, workforce tools, BI stack).</li></ul>

Operations Excellence Director

Ergonomia SA is the leading company in the field of Occupational and Industrial Safety, aiming at the establishment of a safe and productive workplace. Ergonomia is well-established, both in domestic and international markets for the reliability and high quality of its services. We are seeking motivated and qualified Safety Officers / Consultants to join our team in Attica region and contribute to the implementation and continuous improvement of Occupational Health &amp; Safety (OHS) practices. The ideal candidate will support our clients by offering expert guidance on workplace safety and ensuring compliance with Greek legislation (Law 5239/2025).Key Responsibilities:<ul><li>Provide consultation on Occupational Health &amp; Safety</li><li>Ensure the correct use of Personal Protective Equipment (PPE)</li><li>Conduct risk assessments and propose preventive measures to eliminate or reduce workplace hazards</li><li>Investigate workplace accidents, determine root causes, and suggest corrective actions</li><li>Contribute to training sessions and raise awareness on occupational risk prevention</li></ul>Qualifications:<ul><li>University degree in Engineering (Mechanical, Electrical, Civil, Chemical or equivalent field)</li><li>Knowledge and application of Greek OHS legislation</li><li>Prior experience in occupational safety roles is an asset</li></ul>Skillset:<ul><li>Strong analytical and reporting skills</li><li>Excellent communication skills in Greek (and English preferred)</li><li>Proficient in MS Office tools (Word, Excel, PowerPoint)</li><li>Team-oriented mindset with a proactive and problem-solving attitude</li></ul>We offer:<ul><li>Ongoing training and professional development opportunities</li><li>Opportunities for career advancement</li></ul>

Occupational Health and Safety Officer / Consultant

Είσαι έτοιμος/η να κάνεις τη διαφορά σε έναν ρόλο που συνδυάζει δράση, επικοινωνία και ευθύνη;Αν σε ενδιαφέρει το q-commerce, η επικοινωνία είναι το δυνατό σου σημείο και σου αρέσει να εργάζεσαι σε μία δυναμική ομάδα, τότε θέλουμε να σε γνωρίσουμε!Το efood market μεγαλώνει και αναζητά τον/την HUB Dispatcher που θα οργανώνει τις παραδόσεις παραγγελιών στο κατάστημα της Λυκόβρυσης.&nbsp;Τα καταστήματά μας βρίσκονται σε στρατηγικές τοποθεσίες, είναι κλειστά για το κοινό και εξυπηρετούν αποκλειστικά online παραγγελίες. Η ταχύτητα, μας χαρακτηρίζει και φροντίζουμε όλοι οι χρήστες μας να απολαμβάνουν μια εξαιρετικά ποιοτική εμπειρία, κάθε φορά που επιλέγουν το efood για τα καθημερινά τους ψώνια.Σε αυτόν το ρόλο, ο βασικός σου στόχος θα είναι να επικοινωνείς προφορικά και γραπτώς για να επιταχύνεις τις παραδόσεις στους πελάτες μας. Θα παρακολουθείς τις παραγγελίες σε πραγματικό χρόνο, διασφαλίζοντας ότι όλα λειτουργούν άψογα. Θα παίρνεις αποφάσεις σε ένα γρήγορο περιβάλλον για να εξαλείψεις οποιοδήποτε εμπόδιο στο δρόμο των riders μας προς την ΤΕΛΕΙΑ παράδοση!Ως HUB Dispatcher καθημερινά:<ul><li>Παρακολουθείς και αντιμετωπίζεις ζητήματα από τη watchlist</li><li>Διαχειρίζεσαι εξερχόμενες κλήσεις με πελάτες και riders&nbsp;</li><li>Διασφαλίζεις ότι οι χρόνοι παραδόσεων των παραγγελιών του καταστήματος είναι εντός στόχων και προβαίνεις σε διορθωτικές ενέργειες προληπτικά και όποτε χρειάζεται</li><li>Συνεννοείσαι με τους riders μας για την ομαλή αποστολή των παραγγελιών</li><li>Επικοινωνείς με την ομάδα του καταστήματος για όσα θέματα αφορούν τις παραγγελίες μας</li><li>Διαχωρίζεις και αναθέτεις τις παραγγελίες σε riders &amp; van</li><li>Χειρίζεσαι περιπτώσεις επαναποστολής παραγγελιών (re-deliveries)</li><li>Ενημερώνεις και παρέχεις ανατροφοδότηση στους πελάτες για την κατάσταση της παραγγελίας τους εφόσον χρειάζεται</li></ul> What you need to be successful <ul><li>Έχεις 1 χρόνο εμπειρία σε ρόλο εξυπηρέτησης πελατών ή σε ρόλο dispatcher</li><li>Σου αρέσει να εργάζεσαι με γρήγορους ρυθμούς, με κριτική σκέψη και θέτοντας προτεραιότητες</li><li>Ξέρεις πως να βρίσκεις την ιδανική λύση σε κάθε πρόβλημα</li><li>Δίνεις προσοχή στη λεπτομέρεια</li><li>Επικοινωνείς αποτελεσματικά και με ευγένεια είτε γραπτώς είτε προφορικά</li><li>Κατανοείς τις ανάγκες των πελατών και των διανομέων εστιάζοντας στην ποιοτική υποστήριξή τους</li><li>Γίνεσαι ένα με την ομάδα</li><li>Επικοινωνείς άπταιστα στα Ελληνικά και πολύ καλά στα Αγγλικά, τόσο στο γραπτό όσο και στον προφορικό λόγο</li><li>Έχεις διαθεσιμότητα για πλήρη απασχόληση, 5 ημέρες την εβδομάδα, με κυλιόμενο εβδομαδιαίο πρόγραμμα βαρδιών, από Δευτέρα έως Κυριακή.</li><li>Έχεις ενεργό πιστοποιητικό υγείας - απαραίτητα</li></ul> Who we are efood&nbsp;is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has&nbsp;been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you Τι προσφέρουμε:<ul><li>Ιδιωτική ιατρική ασφάλιση</li><li>Μία μικρή, δεμένη και αποτελεσματική ομάδα καταστήματος</li><li>Ευκαιρίες εξέλιξης</li><li>Ευέλικτο ωράριο εργασίας σε βάρδιες</li></ul>

HUB Dispatcher (efood market) - Νέο Ηράκλειο

Είσαι έτοιμος/η να κάνεις τη διαφορά σε έναν ρόλο που συνδυάζει δράση, επικοινωνία και ευθύνη;Αν σε ενδιαφέρει το q-commerce, η επικοινωνία είναι το δυνατό σου σημείο και σου αρέσει να εργάζεσαι σε μία δυναμική ομάδα, τότε θέλουμε να σε γνωρίσουμε!Το efood market μεγαλώνει και αναζητά τον/την HUB Dispatcher που θα οργανώνει τις παραδόσεις παραγγελιών στο κατάστημα της Λυκόβρυσης.&nbsp;Τα καταστήματά μας βρίσκονται σε στρατηγικές τοποθεσίες, είναι κλειστά για το κοινό και εξυπηρετούν αποκλειστικά online παραγγελίες. Η ταχύτητα, μας χαρακτηρίζει και φροντίζουμε όλοι οι χρήστες μας να απολαμβάνουν μια εξαιρετικά ποιοτική εμπειρία, κάθε φορά που επιλέγουν το efood για τα καθημερινά τους ψώνια.Σε αυτόν το ρόλο, ο βασικός σου στόχος θα είναι να επικοινωνείς προφορικά και γραπτώς για να επιταχύνεις τις παραδόσεις στους πελάτες μας. Θα παρακολουθείς τις παραγγελίες σε πραγματικό χρόνο, διασφαλίζοντας ότι όλα λειτουργούν άψογα. Θα παίρνεις αποφάσεις σε ένα γρήγορο περιβάλλον για να εξαλείψεις οποιοδήποτε εμπόδιο στο δρόμο των riders μας προς την ΤΕΛΕΙΑ παράδοση!Ως HUB Dispatcher καθημερινά:<ul><li>Παρακολουθείς και αντιμετωπίζεις ζητήματα από τη watchlist</li><li>Διαχειρίζεσαι εξερχόμενες κλήσεις με πελάτες και riders&nbsp;</li><li>Διασφαλίζεις ότι οι χρόνοι παραδόσεων των παραγγελιών του καταστήματος είναι εντός στόχων και προβαίνεις σε διορθωτικές ενέργειες προληπτικά και όποτε χρειάζεται</li><li>Συνεννοείσαι με τους riders μας για την ομαλή αποστολή των παραγγελιών</li><li>Επικοινωνείς με την ομάδα του καταστήματος για όσα θέματα αφορούν τις παραγγελίες μας</li><li>Διαχωρίζεις και αναθέτεις τις παραγγελίες σε riders &amp; van</li><li>Χειρίζεσαι περιπτώσεις επαναποστολής παραγγελιών (re-deliveries)</li><li>Ενημερώνεις και παρέχεις ανατροφοδότηση στους πελάτες για την κατάσταση της παραγγελίας τους εφόσον χρειάζεται</li></ul> What you need to be successful <ul><li>Έχεις 1 χρόνο εμπειρία σε ρόλο εξυπηρέτησης πελατών ή σε ρόλο dispatcher</li><li>Σου αρέσει να εργάζεσαι με γρήγορους ρυθμούς, με κριτική σκέψη και θέτοντας προτεραιότητες</li><li>Ξέρεις πως να βρίσκεις την ιδανική λύση σε κάθε πρόβλημα</li><li>Δίνεις προσοχή στη λεπτομέρεια</li><li>Επικοινωνείς αποτελεσματικά και με ευγένεια είτε γραπτώς είτε προφορικά</li><li>Κατανοείς τις ανάγκες των πελατών και των διανομέων εστιάζοντας στην ποιοτική υποστήριξή τους</li><li>Γίνεσαι ένα με την ομάδα</li><li>Επικοινωνείς άπταιστα στα Ελληνικά και πολύ καλά στα Αγγλικά, τόσο στο γραπτό όσο και στον προφορικό λόγο</li><li>Έχεις διαθεσιμότητα για πλήρη απασχόληση, 5 ημέρες την εβδομάδα, με κυλιόμενο εβδομαδιαίο πρόγραμμα βαρδιών, από Δευτέρα έως Κυριακή</li><li>Έχεις ενεργό πιστοποιητικό υγείας - απαραίτητα</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has&nbsp;been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>Ιδιωτική ιατρική ασφάλιση</li><li>Μία μικρή, δεμένη και αποτελεσματική ομάδα καταστήματος</li><li>Ευκαιρίες εξέλιξης</li><li>Ευέλικτο ωράριο εργασίας σε βάρδιες</li></ul>

HUB Dispatcher (efood market) - Λυκόβρυση

We are seeking an ambitious professional to join our Inventory team in the Accounting Department as a Senior Accountant. You will bring a solid foundation in accounting principles and a proactive approach to supporting day-to-day financial activities. Our main mission is to support the inventory's accounting functions to ensure the accuracy and completeness of financial data, and to provide solutions for tax accounting and financial issues. This is a chance to be part of a rapidly growing team in a company that is revolutionizing the quick commerce industry.What you’ll do:<ul><li>Ensure accurate and timely recording of inventory transactions, stock valuation and reconciliation between accounting and commercial ERP&nbsp;</li><li>Support month-end and year-end closing procedures regarding warehouse by performing monthly and yearly checks to ensure completeness and accuracy of the data entry</li><li>Coach and supervise junior members of the team</li><li>Collaborate closely with other departments to monitor stock movements, shrinkage and cycle counts</li><li>Implement and enhance internal controls and procedures related to warehouse</li></ul> What you need to be successful What you’ll need: &nbsp;<ul><li>BSc in Accounting, Finance, Economics, or relevant field</li><li>3-5 years of experience in a similar role</li><li>Solid understanding of warehouse bookkeeping, pricing, and accounting principles</li><li>Robust organizational and time-management skills</li><li>Computer literacy with Advanced MS Excel skills</li><li>Excellent written and verbal English communication skills</li><li>Team spirit and a high sense of responsibility</li><li>Flexibility and ability to solve problems</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Senior Accountant

At&nbsp;efood, data fuels our growth, and sales insights drive our success. Our mission is to harness the power of data to optimize sales strategies, enhance operational efficiency, and maximize revenue. By continuously analyzing key sales metrics, customer behavior, and market trends, we empower our teams to make smarter decisions that improve our partners’ experience and accelerate our business. Collaboration, innovation, and a passion for delivering exceptional results define everything we do at efood.What you'll do<ul><li>Analyze key performance indicators (KPIs) for the Sales team.</li><li>Monitor sales performance and provide data-driven insights.</li><li>Optimize sales processes to maximize efficiency.</li><li>Conduct market and competitor analysis.</li><li>Develop business intelligence reports using SQL, Tableau, and Excel.</li><li>Collaborate with cross-functional teams to enhance sales effectiveness.</li><li>Support forecasting and pipeline management.</li><li>Monitor vendor performance using KPIs.</li></ul> What you need to be successful <ul><li>Strong analytical and problem-solving skills.</li><li>Proficiency in SQL, Tableau, and Excel.</li><li>Experience in sales forecasting and process optimization.</li><li>Excellent communication and teamwork abilities.</li><li>Bachelor’s degree in Business, Economics, Finance, or a related field.</li><li>5+ years of experience in sales analysis or business intelligence.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Senior CRM Analyst (Sales)

We are looking for a Pricing Analyst to drive pricing sophistication and ensure profitable growth.The successful candidate will contribute to the development of our pricing toolbox, with the objective of enhancing our ability to identify pricing opportunities more effectively and facilitating agile implementation.What you 'll do:<ul><li>Support in writing A/B test plans and help managing them end to end - incl. analysis, implementation, evaluation and findings communication</li><li>Become expert in operating our dynamic pricing tool</li><li>Perform data queries (BigQuery) and run analyses</li><li>Design and implement interactive dashboards to facilitate comprehensive analysis of customer behavior and pricing metrics across business units</li><li>Effectively benchmark our pricing model at a detailed level</li><li>Collaborate closely with cross-functional teams</li><li>Actively contribute to the pricing community by sharing valuable insights and supporting the ongoing learning process</li></ul> What you need to be successful <ul><li>2+ years working experience in pricing, analytics or a related field</li><li>Bachelor's degree in Business, Economics, Math, Stats or Quantitative field</li><li>Knowledge of SQL and analytical skills</li><li>Problem-solving skills to deliver quick and efficient solutions</li><li>Ability to communicate effectively at all levels and solve problems autonomously</li><li>Fluency in English</li><li>Experience in e-commerce, marketplace or platform environments is a plus</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Pricing Analyst

We are currently seeking for an experienced Operational Fraud Manager to join our team. In this critical leadership role, you will define the fraud strategy that protects our ecosystem end-to-end, leading the prevention of operational fraud across the business.What you will do<ul><li>Own the company’s fraud KPIs, setting targets and driving a clear, strategic roadmap that reduces risk while supporting sustainable business growth.</li><li>Champion a culture of risk awareness and fraud prevention across the organization by establishing scalable processes, ensuring they are followed consistently, and fostering fraud consciousness at every level.</li><li>Provide regular reporting to executive leadership, delivering actionable insights on fraud trends, operational performance, and emerging risks.</li><li>Identify emerging fraud patterns and translate data-driven insights into effective fraud mitigation rules and system enhancements</li><li>Collaborate closely with Product&nbsp; and Data teams to design, shape, and prioritize the roadmap for fraud-prevention tools and technologies.</li><li>Drive innovation in fraud prevention, staying ahead of industry best practices and integrating new technologies—including AI/ML-powered detection models—into our fraud ecosystem.</li><li>Work closely with DH central teams to align with the global anti-fraud agenda, ensuring the local organization leverages all available capabilities, tools, and enhancements.</li></ul> What you need to be successful <ul><li>5 years of professional experience in fraud prevention, with a proven leadership track record in high-volume e-commerce, delivery, or fintech environments.</li></ul><ul><li>Demonstrated ability to develop and execute a company-wide fraud strategy, translating high-level objectives into a clear, actionable roadmap.</li><li>Strong ownership of fraud KPIs, P&amp;L, or risk-related budgets, with the ability to balance risk mitigation and business growth.</li><li>Exceptional leadership skills, capable of mentoring and scaling a team of fraud analysts and specialists.</li><li>Advanced analytical and strategic thinking, with expertise in interpreting large-scale datasets to identify emerging fraud trends and translate insights into action.</li><li>Outstanding executive communication skills, able to present complex fraud topics to senior leadership with clarity and influence.</li><li>Expertise in fraud-prevention technologies, such as rule engines, case management platforms, and familiarity with AI/ML-driven detection systems.</li><li>Proven ability to design and implement scalable fraud processes and policies.</li><li>Strong cross-functional collaboration skills</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Operational Fraud Manager

We are looking for a Product Manager to lead the evolution of our Quick Commerce vertical. This includes efood market and our rapidly expanding network of Local Shops (supermarkets, grocery, retail, and convenience). In this role, you will do more than just manage features; you will bridge the gap between the digital interface and the physical reality of a local shelf. You will solve complex problems regarding how users browse thousands of items, how we handle real-time inventory changes, and how we drive basket size in a high-velocity shopping environment. You will act as the vital link between agile development, commercial stakeholders, and our business objectives, ensuring that buying groceries or retail goods is as fast and intuitive as ordering a burger. Finally, you’ll collaborate across design, engineering, data, operations, and customer support teams, shaping solutions that make quick commerce more personal, more seamless, and more trustworthy at every step of the journey. What you’ll be doing:<ul><li>Drive, from a product perspective, a Scrum team and own the product backlog to deliver value for quick commerce customer.</li><li>Balance feature development, technical debt, and operational improvements to maximize product value and market competitiveness.</li><li>Collaborate closely with Product leadership, UX/UI designers, Engineering, Operations, and business stakeholders to maintain a prioritized backlog aligned with business value and OKRs.</li><li>Use data and experimentation to guide decisions and measure success</li><li>Βecome the domain expert on our suite of global tools for Catalog Management and Order Integration. You will ensure these complex tools are correctly integrated, configured, and optimized for the market.</li><li>Manage the end-to-end data flow—ensuring that massive updates (e.g., thousands of price changes or stock updates from a supermarket chain) reflect instantly and accurately on the user’s app without crashing performance.</li><li>You will serve as the central link between multiple business verticals. You will be responsible for defining a balanced product strategy that addresses the unique complexities of each sector while maintaining a cohesive user experience.</li></ul>Life @efood: At efood, no day is the same as the one before! efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure! We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, our society. We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!) Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!Hungry enough to join us? What you need to be successful <ul><li>Minimum 3-5 years of product management experience, preferably in B2C, e-commerce, or marketplaces.</li><li>Proven track record of managing products with high complexity or large datasets.</li><li>Deep familiarity with Scrum best practices; ability to define clear requirements that bridge business challenges with technical solutions.</li><li>You are comfortable digging into metrics like Conversion Rate, AOV, and Retention to guide your roadmap.</li><li>Strong communication skills, able to articulate clearly across business and tech teams, and influence without formal authority.</li><li>Ability to work at pace and adapt to shifting priorities to meet event-driven product deadlines.</li></ul>Nice to Have<ul><li>Experience in Quick Commerce, Online Grocery, or Retail Tech.</li><li>Experience with experimentation (A/B testing) to optimize shopping funnels.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world🌎!</li></ul>

Product Manager (Quick Commerce)

We are looking for someone who is customer oriented to deliver happiness to our customers in&nbsp;Greece &amp; Cyprus (shifts: including evening &amp; night)! Are you enthusiastic? Energetic? Do you enjoy helping people and providing solutions? We are here to end world hunger and generate awesome brand love, thus we need someone with your skills to join our -great- cause!Join our dynamic team as a Customer Care Agent for the&nbsp;Greek and Cypriot market! Take charge of communication with both our end users and partners, ensuring an unparalleled customer experience. Showcase your exceptional verbal and written communication skills across all channels –&nbsp;live chat, incoming calls, and email.Apply if:<ul><li>You understand the difference between hungry and HANGRY</li><li>You can meditate even with the most hardcore rock music playing in the background</li><li>You will go straight to the restaurant and deliver the food yourself to our customers if you need to</li><li>The term "agent" doesn't only mean you're part of the FBI, CIA etc.</li><li>"Call Center" sounds like a "Happiest Land Ever Created" to you</li></ul> What you need to be successful <ul><li>You are problem solving oriented and you have the ability to find the best solution to every customer related issue.</li><li>You are a team player! Team spirit is necessary as you will be part of a highly interactive and dynamic team of customer care agents.</li><li>Multitasking and critical thinking are required in order to prioritize and handle both incoming and outgoing contact.</li><li>Strong understanding of customer expectations with a focus on quality driven support.</li><li>Fluency in Greek and English is a must.</li><li>Computer skills and ability to use office equipment are required.</li><li>Prior experience in customer service will be considered as a plus.</li><li>Bachelor's degree will be considered a plus.</li><li>Full-time work, 5 days a week, including weekends and national holidays.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Customer Care Agent (Remote)

If you enjoy fieldwork, visiting points in the network, and building strong professional relationships, this role is for you! As a Partners Account Executive, you will be out in the field daily, supporting partners, executing commercial agreements, and ensuring top-notch product presentation.What you’ll do<ul><li>Visit points in our network and inform partners about commercial agreements, benefits, incentives, obligations, and promotional activities.</li><li>Execute and monitor the implementation of commercial agreements on-site.</li><li>Ensure excellent merchandising presentation for products included in central agreements.</li><li>Support partners with operational needs (e.g. equipment, materials).</li><li>Document each point’s setup and merchandising with photos.</li><li>Monitor competitors and provide useful insights to the team.</li><li>Build and strengthen professional relationships through consistent communication.</li><li>Clearly explain the benefits and added value partners receive through our programs.</li><li>Take responsibility for achieving qualitative and quantitative targets in your area.</li><li>Communicate and implement advertising agreements at network points.</li><li>Advise partners on product placement and stock optimization to maximize profitability.</li></ul> What you need to be successful <ul><li>Previous experience in a Sales Field or Merchandising&nbsp;role.</li><li>Strong organizational and communication skills, with a hands-on attitude.</li><li>Understanding of key retail KPIs and the ability to analyze store performance.</li><li>Flexibility to travel frequently and visit stores.</li><li>Proficiency in Excel and reporting tools.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Partners Account Executive

Our Sales team is on the lookout for a passionate&nbsp;Small-Medium Business (SMB) Account Executive&nbsp;to build and nurture relationships with small to medium-sized restaurant and café partners. In this role, you will work closely with our partners, helping them grow their businesses on&nbsp;efood&nbsp;through tailored support, upselling opportunities, and strategic account management. This is a fantastic opportunity for a proactive, results-driven professional who thrives in a fast-paced, customer-focused environment.What You’ll Do:<ul><li>Account Management:&nbsp;Develop and maintain strong relationships with SMB restaurant partners, ensuring their long-term success.</li><li>Performance Optimization:&nbsp;Monitor business and sales KPIs, analyze performance data, and suggest strategic actions to enhance growth.</li><li>Sales &amp; Upselling:&nbsp;Identify opportunities to introduce efood’s services, promotions, and features to maximize partner success.</li><li>Training &amp; Support:&nbsp;Onboard new partners, ensuring they understand the platform, tools, and best practices.</li><li>Problem Resolution:&nbsp;Serve as the primary point of contact for partners, proactively addressing challenges and ensuring a seamless experience.</li><li>Market Analysis:&nbsp;Stay up to date with industry trends and competitor activity to provide valuable insights to partners.</li><li>Reporting &amp; Insights:&nbsp;Maintain accurate records, analyze performance metrics, and provide data-driven reports to management.</li></ul> What you need to be successful <ul><li>1-3 years in account management, sales, or customer success (preferably in food delivery, e-commerce, or hospitality).</li><li>Bachelor's degree in Business Administration, Marketing, or a related field.</li><li>Strong communication and interpersonal abilities.</li><li>Analytical mindset with the ability to interpret data and offer strategic recommendations.</li><li>Excellent organizational skills and the ability to manage multiple accounts.</li><li>Proficiency in CRM software and Microsoft Office Suite.</li><li>Fluent in Greek and English, both written and spoken.</li><li>A proactive, self-motivated professional with a passion for the food industry and a results-driven approach.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

SMB Account Executive

We are looking for an&nbsp;Engineering Manager / Tech Lead&nbsp;to lead one of our Quick Commerce teams and play a critical role in designing and implementing a reliable, cutting-edge, scalable and efficient real-time platform. The successful candidate will lead a team that owns key technical components and key services that are part of the quick commerce flow.We have a microservice architecture with over 80 services that collectively handle thousands of requests per second. Our communication methods include both synchronous and event-based approaches. The majority of our codebase is written in Golang. We use REST APIs and gRPC. Our infrastructure is hosted in both AWS and GCP, and we leverage Kubernetes for container orchestration. Our data storage solutions include PostgreSQL, MongoDB, and Redis. Additionally, we are part of the Delivery Hero group, working closely with their Global Services division.We are a team of energetic, motivated tech enthusiasts who take on the challenge of empowering our customers and internal users. We do that by providing them with the necessary intuitive technologies through creating a wide range of software solutions.What you’ll do:<ul><li>Lead a team of 2-5&nbsp;talented software engineers, fostering an environment of collaboration, continuous improvement, and innovation.</li><li>Coach, mentor, and support the growth of engineers on the team through regular feedback, career development discussions, and continuous learning opportunities</li><li>Work closely with Product Owners, Developers and other Tech leads as part of an agile team, to build reliable systems and exceed stakeholders expectations.</li><li>Hands-on contribution and deep technical involvement — contribute to design, architecture, and implementation. Regularly contribute to the critical path of various features that the team needs to deliver.&nbsp;</li><li>Conduct regular code reviews, ensuring high coding standards, robust testing, and adherence to best practices.</li><li>Take ownership of the team-owned services and the technical foundation of our food delivery and quick commerce platform, ensuring it is reliable, secure, efficient, and scalable.</li><li>Architect, design, and develop critical technical components. Own the software development lifecycle end to end. Create a technical roadmap.</li><li>Deliver high quality software responsible for serving hundreds of thousands of requests per minute.</li><li>Investigate new technologies and strategies to help our services scale to larger data sets and quicker speeds into the future.</li><li>Practice modern software development methodologies and agile processes.</li><li>Maintain comprehensive documentation for all architectural, design, and implementation processes.</li></ul>Life @efood:At efood, no day is the same as the one before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us? What you need to be successful <ul><li>University and/or Postgraduate Degree in Computer Science, Computer Engineering or equivalent.</li><li>1+ years experience in technical leadership and/or engineering management roles</li><li>Strong background in backend engineering</li><li>Strong leadership and interpersonal skills, with the ability to mentor and coach a team.</li><li>Excellent knowledge of any modern programming language (with ideally relevant experience in Go).</li><li>Knowledge of relational and non-relational database systems (e.g. MongoDB, Redis, Postgres).</li><li>Familiarity with SOLID principles and software design patterns.</li><li>Excellent eye for detail and a self-motivated problem solver.</li><li>Superior analytical skills and a strong sense of urgency and ownership in your work.</li><li>Ability to get up to speed with new systems and concepts quickly.</li><li>Keen to constantly learn and improve your own skills, and not afraid to jump into new things.</li><li>Strong communication and collaboration skills (English is a must).</li></ul>Nice to have:<ul><li>Familiarity with at least one major cloud services provider (experience with AWS is a plus).</li><li>Familiarity with AWS SQS/SNS, Apache Kafka, Google Pub/Sub, RabbitMQ</li><li>Experience with microservices architecture, RESTful APIs, and DevOps practices&nbsp;</li><li>Involvement with open source projects is a plus</li></ul>

Engineering Manager / Tech Lead

<ul><li> Minimum of 2-3 years proven work experience in similar position in the public sector</li><li>Strong knowledge of public procurement and tendering processes</li><li>Excellent communication, presentation, and negotiation skills</li><li>Proven ability to work effectively under pressure and meet strict deadlines</li><li>Excellent skills in all aspects of planning, cross-group collaboration, analytical capabilities and attention to detail</li><li>Excellent written and verbal communication skills in English</li><li>Target oriented and highly self-motivated</li><li>Familiarity with enterprise IT solutions (ERP, AI, cloud, cybersecurity, etc.) will be considered an advantage</li><li>Experience with CRM tools (e.g., Dynamics, Salesforce)</li></ul>What's in it for you:<ul><li>Competitive compensation package reflecting your skills and experience</li><li>Private health insurance plan from day one — because your well-being matters</li><li>Exciting, innovative projects that challenge and inspire you</li><li>A vibrant company culture that celebrates teamwork — from Happy Fridays to team events like bowling sessions and running activities</li><li>Continuous learning and professional development opportunities, including training and certifications﻿</li><li>Modern and comfortable working environment with contemporary tools and technologies</li><li>Stable employment within a well-established and financially sound organization</li></ul>

Account Manager - Public Sector & Large Accounts

We are seeking motivated and talented professionals to join our highly skilled teams. As a Mid Back End Developer at Q&amp;R S.A., you will work on designing, developing, and maintaining high-quality backend services for enterprise projects. You will collaborate with cross-functional teams (e.g., Front-End, BA-QA) and be exposed to modern practices such as AI-driven automation to improve development efficiency and code quality. This position offers a unique opportunity to further develop your backend expertise in a dynamic and innovative environment.Key Responsibilities:<ul><li>Develop &amp; Maintain Java Services: Implement and optimize Spring Boot-based backend solutions, ensuring clean, secure, and efficient code</li><li>Enhance Code Quality &amp; Performance: Contribute to reusable libraries, peer code reviews, automated quality checks (e.g., SonarQube), and database optimization (Oracle, Postgres)</li><li>Testing &amp; Documentation: Write and maintain unit tests (JUnit, Mockito), follow TDD principles, and document backend development for clarity and maintainability</li><li>Collaboration &amp; Agile Practices: Work closely with Front-End, QA, and senior developers, participate in stand-ups, retrospectives, and knowledge-sharing sessions</li><li>Support &amp; Troubleshooting: Assist in product releases, ensure compliance, and resolve backend issues to maintain smooth system operations.</li></ul>Required Qualifications:<ul><li>Bachelors degree in Computer Science or a related field (or equivalent professional experience)</li><li>Minimum of 4 years in backend development with Java (11, 17+)</li><li>Minimum of 2 years in&nbsp;Spring Boot, SQL (Oracle or Postgres) with basic query optimization and indexing, ORM frameworks (JPA/Hibernate), Build Tools (Maven) and Version Control (Git), Object-Oriented Design (OOD), Design Patterns, and familiarity with TDD practices</li></ul>Desired Qualifications:<ul><li>Masters degree in Computer Science or a related field</li><li>Awareness of endpoint security and deployment best practices (e.g., ACMS)</li><li>Exposure to AI-driven documentation or code generation tools</li><li>Understanding of Agile or Scrum workflows</li><li>Experience with Jenkins, Bitbucket Pipelines, or similar CI/CD tools</li><li>Basic familiarity with ReactJS (or similar front-end frameworks) is a plus</li></ul>Personal Attributes:<ul><li>Team Oriented: Strong communication and collaboration skills, open to feedback and learning from peers</li><li>Problem Solver: Analytical thinking with attention to detail and a drive for continuous improvement</li><li>Organized &amp; Methodical: Ability to manage tasks effectively, adhering to deadlines and project milestones</li><li>Adaptable: Willingness to embrace new technologies and best practices to improve outcomes</li><li>Growth Mindset: Eagerness to expand skill set, including AI/LLM-focused learning and certifications</li></ul>What is there for you<ul><li>We want our people to be well compensated, so we offer an attractive salary package</li><li>Health is the most important asset, so we have you secured with a health insurance and compilation plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting, innovative projects that make a difference</li><li>We never stop learning and evolving! We encourage our people to follow the pace by providing them voucher for Training Courses, so that they adapt new tech skills and develop their soft skills</li><li>Most important, we work as a team, so we gather on a smaller and bigger occasions to celebrate good times together! Happy Fridays, bowling sessions, running events and everything that help us have fun and enjoy working to our team</li></ul>

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