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Operational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Assistant Manager (Mini Bars) Corfu

Outlet Assistant Manager (Mini Bars) kos 

Outlet Assistant Manager (Mini Bars) Crete  

Intellectica is recruiting a Valuations Supervisor on behalf of its client, a leading professional services firm with a strong presence in Greece and part of a global network. Recognised for its commitment to quality, inclusion, and integrity, the firm delivers high-impact advisory services across a broad range of industries. Based in Athens, Greece, the Valuations Supervisor will join the Deals team, working closely with M&amp;A and Due Diligence professionals on valuation engagements supporting complex transactions and strategic decision-making. Reporting to the Senior Manager, the role offers exposure to challenging projects in a fast-paced environment, with strong opportunities for professional growth and progression.Key activities and responsibilities of this role include:<ul><li>Deliver valuation engagements in the context of M&amp;A transactions, financial reporting, and strategic advisory projects</li><li>Develop and review financial models (3-statement, scenario and sensitivity analyses) to support valuation conclusions</li><li>Apply valuation methodologies (DCF, Comparable Companies, Comparable Transactions) with clear rationale and consistency</li><li>Perform market, industry, and company analysis to validate assumptions and key value drivers</li><li>Analyse historical and forecast financial information to assess performance trends and risks impacting value</li><li>Prepare client-ready valuation reports and presentations in line with professional standards and internal quality requirements</li><li>Collaborate with M&amp;A and Due Diligence teams to support transaction execution and integrated advisory delivery</li><li>Support and guide junior team members through coaching, work review, and constructive feedback</li><li>Manage multiple projects concurrently, ensuring high-quality output and timely delivery</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Accounting, Finance, Economics, Business, or a related field</li><li>Master’s degree in Finance, Economics, Business Administration, or a related field, or CFA qualification will be considered a strong asset</li><li>Proven experience in valuation engagements, with exposure to Deals-related projects (M&amp;A, Due Diligence, or other transaction contexts)</li><li>Minimum of 3–6 years of experience in valuations and financial modelling, preferably within an audit or consulting firm</li><li>Strong knowledge of advanced accounting concepts and valuation techniques</li><li>Proficiency in Excel and PowerPoint; experience with CapitalIQ and Bloomberg is highly regarded</li><li>Fluency in Greek and English (written and spoken)</li><li>Military obligations fulfilled (if applicable)</li></ul>Core competencies of a successful candidate:<ul><li>Analytical and problem-solving skills</li><li>Ability to work under pressure and meet deadlines</li><li>Strong communication and presentation skills</li><li>Team-oriented with leadership potential</li><li>High attention to detail and accuracy</li></ul>

Valuations Supervisor int-0455

At Four Seasons Astir Palace Hotel Athens, we are seeking an experienced and results-driven Assistant Director of Sales – Middle East to join our Commercial team. This role supports the Director of Sales in driving revenue across Leisure, Group, and Middle East segments, strengthening key client relationships, and ensuring the hotel maintains its position as a premier luxury destination for high-net-worth individuals, corporate clients, and regional partners.You will assist in implementing the hotel’s sales strategy, guide the Sales team within your assigned segments, and proactively develop business opportunities across the Middle East market. Your contribution will be instrumental in achieving revenue targets and enhancing the hotel’s market presence.What You Will Do<ul><li>Assist the Director of Sales in managing and supporting the Sales team to achieve segment-specific revenue and profitability goals.</li><li>Develop and execute strategic sales initiatives for Leisure, Group, and Middle East segments, aligned with the Commercial Plan.</li><li>Drive revenue growth through proactive prospecting, account management, and negotiations within the Middle East market.</li><li>Build and maintain relationships with key clients, including luxury travel advisors, consortia, corporate accounts, and high-net-worth individuals.</li><li>Ensure seamless coordination with Operations, Revenue Management, and Marketing teams for strategic alignment.</li><li>Mentor and support Sales Managers in their professional development, fostering a high-performance culture.</li><li>Monitor sales performance, market trends, and competitive activity, providing timely updates to the Director of Sales.</li><li>Represent the hotel at industry events, client meetings, and market visits in the Middle East.</li></ul>What You Bring<ul><li>Proven experience in sales and business development within luxury hospitality, preferably focused on the Middle East market.</li><li>Strong knowledge of leisure and group sales, with demonstrated success in revenue generation.</li><li>Bachelor’s degree in Sales, Marketing, Business Administration, or a related field.</li><li>Minimum of 3 years’ experience in a senior sales role such as Senior Sales Manager or Associate Director of Sales.</li><li>Excellent relationship-building, negotiation, and communication skills.</li><li>Leadership skills to support and guide a Sales team.</li><li>Knowledge of sales management software and CRM tools.</li><li>Fluency in English; additional languages are a plus.</li></ul>What We Offer<ul><li>Competitive salary and comprehensive benefits package.</li><li>Employee meals, laundry services, and Ticket Restaurant monthly allowance of €100.</li><li>Access to Four Seasons global training, development, and travel programs.</li><li>Opportunity to contribute meaningfully to a world-class luxury resort and grow within a globally recognized brand.</li><li>A collaborative and supportive work environment that values excellence, innovation, and personal development.</li></ul>

Assistant Director of Sales - Middle East

Operational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Manager (Room Service) Halkidiki

Outlet Manager (Room Service) Corfu 

Outlet Manager (Room Service) Kos

Outlet Manager (Room Service) Crete 

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.This Position reports to:EL Product Marketing Manager &nbsp;For our Marketing, Sales and Product Management team (Electrical Vehicle Chargers), understanding the full potential of our technology and the trends in our markets is highly rewarding. In addition, helping customers improve efficiency, save resources and reduce emissions gives our work a powerful sense of purpose. You will use your experience and drive to build long-standing customer relationships, identifying effective solutions for customer needs.&nbsp;The work model for the role is: onsite You will be mainly accountable for:<ul><li>Establishing and maintaining effective customer relationships to recognize their needs, promoting their understanding of ABB’s complete product/systems/ services offering, and aligning with them to provide a solution.&nbsp;</li><li>Meeting short-term / long-term sales and revenue goals following team’s KPIs, preparing offers and managing administrative procedures of sales processes (offer tools, invoices, letters of credit, communication with accounting etc.) based on ABB’s state’s guidelines.&nbsp;</li><li>Communicating to the customers about details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy and supporting cash collection and project management activities, when needed.&nbsp;</li><li>Ensuring efficient marketing activities and communicating value proposition to customers.</li></ul> Our team dynamics:You will join a dynamic, talented and high performing team, where you will be able to thrive. Qualifications for the role:<ul><li>University Degree in Electrical Engineering or equivalent</li><li>Up to 2 years of experience in Sales or Sales Support will be beneficial</li><li>You are at ease communicating in Greek &amp; English language</li><li>Highly adept in MS Office tools (e.g. excel, Outlook). Knowledge of SAP and Salesforce will be considered a plus</li><li>Strong communication and Negotiation skills</li><li>A Collaborative, Customer-oriented approach</li></ul> We also offer our employees the following benefits:<ul><li>Receive attractive remuneration based on your experience and skills</li><li>Additional financial benefits, such as annual bonus and internal share purchase program.</li><li>Private medical plan (including offers for family members)</li><li>Private Pension Plan</li><li>Seize individual development and training opportunities, from job specific to soft skills.</li></ul>

Sales Engineer (EV Chargers)

Essential Functions &amp; Core Responsibilities<ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Accountable for achieving individual T&amp;Q performance metrics&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Ensure effective, consistent communication with managers, peers, and other resource groups</li><li>This is a client-facing role, maintaining close communication to ensure alignment on deliverables and expectations. Regularly present results and progress to clients, ensuring transparency and ongoing collaboration.</li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids</li><li>Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation&nbsp;</li><li>Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis&nbsp;</li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;</li><li>Actively support the Team Leader&nbsp;with quality tasks (evaluations, coaching sessions, calibration sessions) in compliance with CNX T&amp;Q processes, policies and guidelines</li><li>Support the implementation and correct use of global T&amp;Q tools (e.g. PULSE, ALBA, Training AI, SimCX)</li></ul>&nbsp;&nbsp;Candidate Profile• At least 9 months experience within Concentrix or 6 months within the targeted role• Fintech experience would be considered an advantage• Proficient in advanced functionality Microsoft Office• Effective communication skills, both written and verbal (German C1 and English B2 Language)• Demonstrated ability to communicate effectively and professionally with internal and external associates• Ability to multi-task and meet timelines on deliverables• Demonstrated ability to work with and lead a team• Detail and customer service oriented• Willingness to work fully on site from our office in Athens Monday - Friday 9-5/10-6

Training and Quality Specialist with German

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and French C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and French

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and Italian C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and Italian

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and Spanish C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and Spanish

Intellectica is recruiting a&nbsp;General Manager – Integrator&nbsp;on behalf of a dynamic and fast-growing media agency in Greece with a reputation for innovation, excellence, and agility. With a strong foothold in integrated media services, the company is driven by a commitment to impactful storytelling, data-informed strategy, and operational excellence. The agency’s mission is to create a cohesive, high-performing organizational culture that blends creativity with strong execution. To lead this ambitious evolution, it is seeking a General Manager (Integrator) to oversee day-to-day operations and align cross-functional teams under a shared strategic vision. Based in Attiki, Greece, this executive role reports directly to the Chairman and the Board of Directors.Key activities and responsibilities of this role include:<ul><li>Leading, managing, and overseeing the daily operations and execution of the company’s strategic plans</li><li>Acting as the right hand of the Chairman, ensuring seamless alignment between strategy and operations</li><li>Driving cross-functional collaboration and ensuring interdepartmental integration across all major functions</li><li>Owning and managing company-wide KPIs, budgeting processes, and P&amp;L accountability</li><li>Leading performance and talent management efforts, including direct oversight of department heads</li><li>Championing a positive workplace culture that reinforces engagement, performance, and accountability</li><li>Facilitating weekly management meetings and quarterly goal reviews, ensuring visibility and alignment</li><li>Ensuring company-wide adherence to core processes and operational systems.</li><li>Mentoring senior leaders and providing coaching to elevate talent and leadership effectiveness</li><li>Managing special and strategic projects, ensuring on-time and high-impact delivery</li><li>Serving as the lead integrator of communication between the executive and operational teams</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business, Engineering, Marketing &amp; Comms or related field; MSc degree and/or MBA preferred</li><li>Proven experience as a General Manager, Managing Director, or COO, preferably within a high-paced media, advertising, or tech-driven environment.</li><li>Demonstrated success in managing large teams (35+ people) across multiple departments</li><li>Track record in business plan execution, with deep understanding of P&amp;L, KPI analysis, and action plan development</li><li>Strong commercial mindset and background in sales or business development, with talent development focus</li><li>Excellent decision-making under pressure, with the ability to act swiftly and independently</li><li>Exposure to structured environments or multinational companies with mature process frameworks</li><li>Experience coordinating complex, multi-stakeholder projects with multiple priorities</li><li>Proficiency in Microsoft Office</li><li>Fluency in Greek and English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Strategic, fast-thinking, and results-driven</li><li>Outstanding communicator and integrator</li><li>High emotional intelligence and people-development focus</li><li>Agile, decisive, and solutions-oriented</li><li>Strong meeting facilitation and alignment skills</li><li>Committed, authentic, and a true team player</li><li>Customer-first mentality</li></ul>

General Manager int-0350

Intellectica is recruiting a detail-oriented&nbsp;Payroll Specialist&nbsp;on behalf of a leading business advisory firm with a presence in over 20 cities across Southeast Europe, the Middle East, and the Baltics, offering services in tax, payroll, accounting, and corporate advisory. Based in Athens, Greece, and reporting to the Payroll Supervisor and Head of Payroll, the successful candidate will be responsible for delivering accurate and timely payroll services to a portfolio of multinational clients, supporting day-to-day operations and client requests.Key activities and responsibilities of this role include:<ul><li>Processing monthly payroll for assigned clients, including salary calculations, deductions, social security contributions, income tax (ΦΜΥ), and ΑΠΔ submissions, ensuring compliance and accuracy</li><li>Entering employee data (new hires, terminations, salary changes, bonuses) into payroll systems</li><li>Reviewing and checking payroll results and reports before final submission</li><li>Supporting year-end payroll tasks and statutory filings</li><li>Providing clients with payroll forms and updates when needed</li><li>Answering client questions on payroll processes, local legislation, and best practices</li><li>Working closely with external platforms and partners (e.g., Epsilon Pylon &amp; Data)</li><li>Using local systems like ERGANI for employee declarations and other procedures</li><li>Maintaining accurate and up-to-date payroll records and documentation</li><li>Staying informed about changes in payroll rules and regulations to ensure ongoing compliance</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelors’ degree in Accounting, Finance, or a related field from a University or Technological Educational Institute; HR qualifications are also welcome</li><li>At least 2 years of experience in payroll ideally in an outsourcing or client-facing environment</li><li>Hands-on experience with&nbsp;ERP systems&nbsp;such as EpsilonNet, or similar payroll platforms</li><li>Proficiency in ERGANI&nbsp;and strong knowledge of Greek labor laws</li><li>Experience with multinational clients is a strong plus</li><li>Proficient in MS Office Suite (especially Excel)</li><li>Fluent in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional communication and interpersonal skills</li><li>Strong attention to detail, consistently maintaining high standards in documentation and error-checking</li><li>Ability to prioritize tasks and demonstrate good time management</li><li>High level of confidentiality and professionalism</li><li>Team player with a collaborative mindset</li><li>Adaptability and problem-solving abilities</li></ul>The company offers:<ul><li>A collaborative and inclusive work environment with colleagues from diverse backgrounds and nationalities</li><li>Opportunities for mobility and secondments across 21 offices in Southeast Europe, the Middle East, and the Baltics</li><li>Flexible work arrangements, including one remote workday per week</li><li>Early Fridays</li><li>An increasing number of annual leave days based on tenure with the company</li><li>A pet-friendly workplace</li><li>Professional development and growth opportunities through seminars, workshops, and events</li></ul>

Payroll Specialist int-0316

Reporting to the Facilities &amp; Expansion Manager you are responsible and accountable to:&nbsp;<ul><li>&nbsp;Oversee and coordinate the facilities matrix management of maintenance teams across all stores and facilities</li><li>Monitor maintenance and cleaning activities, ensuring efficient contract management of third-party contractors and partners</li><li>Ensure full compliance with safety, environmental, and technical regulations</li><li>Manage budgets, track expenses, and identify cost-saving opportunities</li><li>Collaborate with the Group Procurement Department as needed</li><li>&nbsp;Conduct regular site visits, document findings, and implement necessary actions</li><li>Maintain and update all relevant records related to Facilities Management (FM) and Energy matters</li><li>Support the development and implementation of a detailed energy optimization action plan</li><li>Identify opportunities to reduce the company’s carbon footprint and enhance sustainability</li><li>Implement projects in accordance with the approved RRF plan</li><li>Support the development of the company’s sustainability strategy and promote sustainable practices and solutions</li><li>Ensure adherence to IKEA guidelines and best practices in facilities management</li></ul>&nbsp;What You Bring<ul><li>&nbsp;Bachelor’s degree in mechanical/electrical engineering or a related field</li><li>3-5 years of relevant experience in facilities management, maintenance, or a similar role</li><li>Strong knowledge of safety, environmental, and technical regulations</li><li>Experience in budget management, contract negotiations, and cost optimization</li><li>Ability to work with third-party contractors and manage service agreements</li><li>Excellent problem-solving and decision-making skills</li><li>Strong organizational and project management abilities</li><li>Knowledge of energy efficiency and sustainability initiatives is a plus</li><li>Effective communication and collaboration skills</li></ul>What We OfferAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰 Competitive Compensation: Attractive salary &amp; benefits package🩺 Health &amp; Well-being: Comprehensive group life &amp; medical insurance💼 Pension Plan: Secure your future with our pension plan benefits💻Employee Development: 40+ hours of annual training for continuous learning &amp; development 🚀 Career Growth: 8/10 positions are filled from within, reflecting our commitment to internal talent 🛍️ Special Discounts: Discounts on IKEA products &amp; other Fourlis Group brands🍽️ Employee Restaurant: Μeals at our employee restaurant with exclusive prices 🚗 Transportation Support: Transportation cards or toll coverage 🌍 Inclusive Environment: A welcoming, international &amp; diverse teamThe People We Are Looking For<ul><li>&nbsp;&nbsp;Lead by example, always striving to find new and better ways to move forward</li><li>&nbsp;&nbsp;Empower others by taking ownership, making decisions, and following through with accountability</li><li>Embrace a hands-on, customer-focused approach, committed to delivering excellent service</li><li>Have the courage to challenge existing solutions and think creatively</li><li>&nbsp;Be passionate about life at home and the retail industry</li></ul>&nbsp;Let’s Make a Difference Together!Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.

Facilities Management Executive (Headquarters)

Reporting to the Market HR Manager the suitable candidate will be responsible and accountable for:<ul><li>Safeguarding the implementation of the routines and procedures of the HR function</li><li>Managing the time recording and absences system, while maintaining all HR databases, reporting and systems, in order to ensure correct salary payments</li><li>Assisting on the recruitment and selection process, ensuring the “best fit” for each vacancy and managing exit procedures</li><li>Assisting on the implementation of the store’s annual training plan</li><li>Providing support and servicing the internal customers, ensuring compliance to internal policies and legal demands</li><li>Supporting the Management Team on performance management and disciplinary cases</li><li>Assuming projects that the Store HR Manager appoints and bringing them to the desired result in the agreed deadlines and quality standards</li><li>Preparing the corresponding HR KPIs reports including Staff Costs</li><li>Ensuring the accuracy of the payroll, co-ordinating all payroll activities for the store in responsibility</li><li>Assuming projects that the Store HR Manager appoints and bringing them to the desired result in the agreed deadlines and quality standards&nbsp;</li></ul>&nbsp;What Will You Bring<ul><li>University Degree, preferably in HR Management or Business Administration</li><li>Very Good command of the English language</li><li>Good use of MS Office (especially Excel)</li><li>Very good communication and interpersonal skills</li><li>Very good planning, organizational and follow up skills</li><li>Team oriented personality</li><li>Achievement drive, analytical and numerical abilities</li><li>Ability to work under pressure and strict deadlines</li></ul>&nbsp;Qualifications considered as an asset:<ul><li>Post Graduate degree in HR Management</li><li>Knowledge of the Retail Market</li><li>Knowledge of Labour law &amp; HR procedures</li></ul>&nbsp;What We OfferAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.🍽️&nbsp;Employee Restaurant: Μeals at our employee restaurant with exclusive prices.🚗&nbsp;Transportation Support: Transportation cards or toll coverage.🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.&nbsp;The People We Are Looking For<ul><li>Lead by example, always striving to find new and better ways to move forward.</li><li>Empower others by taking ownership, making decisions, and following through with accountability.</li><li>Embrace a hands-on, customer-focused approach, committed to delivering excellent service.</li><li>Have the courage to challenge existing solutions and think creatively.</li><li>Be passionate about life at home and the retail industry.</li><li>&nbsp;Let’s Make a Difference Together!</li></ul>Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.


Store HR Generalist (IKEA Airport)

To support the Outlet Manager or Outlet Senior Manager in overseeing the daily operation of the outlet, ensuring service excellence, guest satisfaction, and smooth team coordination. The Outlet Assistant Manager plays a key operational role on the floor, supervising service teams, maintaining standards, and ensuring an efficient workflow throughout service periods.This role contributes to the outlet’s success by ensuring consistent execution of brand standards, supporting team development, and maintaining a positive and organized work environment.Key ResponsibilitiesOperational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

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