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To support the Outlet Manager or Outlet Senior Manager in overseeing the daily operation of the outlet, ensuring service excellence, guest satisfaction, and smooth team coordination. The Outlet Assistant Manager plays a key operational role on the floor, supervising service teams, maintaining standards, and ensuring an efficient workflow throughout service periods.This role contributes to the outlet’s success by ensuring consistent execution of brand standards, supporting team development, and maintaining a positive and organized work environment.Key ResponsibilitiesOperational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Assistant Manager Corfu 

Outlet Assistant Manager Halkidiki

Outlet Assistant Manager Crete 

Outlet Assistant Manager kos

This role exists to directly drive sustainable business growth by connecting with our valued customers—Chefs and foodservice businesses—following our Area's strategic engagement plan.As our Sales Representative, you are the key driver of sales success in your assigned territory. You will be responsible for meeting your sales targets while cultivating and maintaining strong, productive relationships with our operators.<ul><li>Be a Trusted Partner: You will continuously supervise, evaluate, and develop your existing customer base. This involves a multi-touchpoint strategy (both in-person and online) where you provide essential support, training, menu engineering, and tailored solutions, whether physically on-site or remotely.</li><li>Hunt for New Opportunities: You'll actively prospect, hunt, and identify new customers. You will develop and execute a clear plan to successfully win and sell to these high-potential prospects.</li></ul>This is an exciting role that offers a fantastic development opportunity for an ambitious and motivated individual. If you are someone who is ready to take ownership and wants to truly make a difference in the growth of the business, this is the place to do it! You’ll be part of a team that believes in doing work that matters — for people and the planet.Because here, we don’t just hire for jobs. We invite you to be part of something bigger.KEY RESPONSIBILITIES<ul><li>Master the B2B foodservice sector (Restaurants, Hotels, QSRs) with a foundation in core selling fundamentals.</li><li>Analyze market potential via market mapping, manage the existing customer base, and plan for new operator acquisition.</li><li>Implement and update the defined Contact Strategy within a time and performance management framework.</li><li>Utilize all touchpoints (cold calling, digital, partners, visits) to proactively contact customers and generate new operator leads.</li><li>Maintain a strong on-field presence to monitor the Area and ensure consistent achievement of sales targets.</li><li>Professionally execute the full selling process: Preparation, Opening, Listening &amp; Questioning, Presenting, Handling Objections, Closing, and Follow-up.</li><li>Be comfortable conducting culinary activities (demos, sampling, menu consulting) while strictly following HACCP and safety rules.</li><li>Actively participate in the digital environment by leveraging relevant tools like CRM, Social Media (SM), and Power BI (PBI).</li></ul>REQUIRED QUALIFICATIONS<ul><li>Bachelor's degree in Business, Marketing, or a related field.</li><li>Min. 1 year experience in sales functions.</li><li>Fluency in Greek &amp; English.</li><li>Strong communication, negotiation, and organization skills.</li><li>Winning mindset, result oriented team player, adaptable in changing environment, ability to operate in a digital way.</li><li>Willingness to travel nationally.</li></ul>PREFERRED QUALIFICATIONS<ul><li>Master's Degree in Economics, Finance, Marketing.</li><li>Experience within sales in the Foodservice Industry.</li><li>Strong culinary skills &amp; food obsession.</li></ul>ADDITIONAL INFORMATION<ul><li>A career in an international organization with market-leading brands.</li><li>Attractive salary and performance-based bonuses.</li><li>Opportunities for the development and improvement of qualifications.</li><li>Continuous training and strong support from the Unilever Food Solutions team.</li><li>Company car, tablet, phone.</li></ul>

Sales Representative (Food Solutions)

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.&nbsp;As a&nbsp;Sales Service Delivery Team Lead&nbsp;working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll DoDo you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Senior Sales Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll<ul><li>Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects</li><li>Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.</li><li>Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed</li><li>Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes</li><li>Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy</li></ul>What You Bring to the Role<ul><li>Associate degree, technical school, or equivalent work experience</li><li>Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others</li><li>Utilize time management skills and manage priority tasks</li><li>Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks</li><li>Customer-focused mindset</li><li>Comfortable with computer systems</li></ul>What You Can Expect&nbsp;<ul><li>Leaders who are supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li><li>Visit https://mybenefits.ttec.com/?manual for more information.</li></ul>

Spanish/Portuguese Team Lead, Sales Service Delivery

At Kinsen Hellas, we are always looking for passionate people to join our team. You’ll be part of the Customer Service team.&nbsp;#YourRole in more detail&nbsp;<ul><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li><li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.</li><li>Management and resolve customer complaints.</li><li>Route calls to appropriate resources.</li><li>Build sustainable relationships and engage customers by taking the extra mile.</li><li>Manage incoming clients’ requests and leads.</li><li>Make sure that all prospects/clients data are registered in our systems.</li><li>Conduct all necessary administrative tasks to complete the sales cycle process.</li><li>Handle all client’s requests and complaints.</li><li>Develop internal and external relationships with customers and clients.</li><li>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.</li><li>Provide customers the complete vehicle information with costs, terms, and conditions.</li></ul>&nbsp;𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐫𝐢𝐧𝐠&nbsp;<ul><li>1-3 years previous experience in a customer support role.</li><li>Fluency in both written and spoken English.</li><li>Fluency in foreign languages will be considered a strong asset</li><li>Familiarity with CRM systems and practices.</li><li>Bachelor’s degree will be considered an asset.</li><li>Excellent utility of MS Office.</li><li>Strong phone and verbal communication skills along with active listening.</li><li>Customer focus.</li><li>Ability to multi-task, set priorities and manage time effectively.</li><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li></ul>&nbsp;𝐊𝐢𝐧𝐬𝐞𝐧 𝐇𝐞𝐥𝐥𝐚𝐬 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬On top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor and indoor parking📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🎉Financially supporting employees’ post-graduation studies, marriages and newborns.💰 Discounts on our company’s products🏃‍♀️ A variety of company activities and family perks.&nbsp;𝐓𝐡𝐢𝐧𝐤 𝐰𝐞 𝐦𝐚𝐭𝐜𝐡? 𝐉𝐨𝐢𝐧 𝐮𝐬!&nbsp;𝐄𝐪𝐮𝐚𝐥 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐫At Kinsen Hellas we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed. We pride ourselves on being a company represented by people of all different backgrounds and orientations, ensuring equal opportunities, treatment, and consideration to all candidates. Employment at Kinsen Hellas is based solely on a person’s merit and qualifications. We are committed to providing equal employment, treatment, and consideration to all candidates regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.&nbsp;#WeDriveYourDreams*Kindly note that due to the large volume of applications we are receiving, we will only contact candidates whose profiles solely correspond to the job requirements listed above.&nbsp;𝐀𝐥𝐥 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐫𝐞 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫𝐞𝐝 𝐬𝐭𝐫𝐢𝐜𝐭𝐥𝐲 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥

Customer Service Agent

We are looking for a Technical Superintendent to join our Marine &amp; Technical department. In this role, you will ensure that owned ships are managed with the highest quality of standards and their condition is always kept at the top levels, following global quality standards and best marine practices at all times. Other responsibilities include managing side projects related but not limited to dry docks, retrofit and other technical project end to end for the appointed vessels.Key responsibilities<ul><li>Manage and monitor the performance of appointed third-party Technical Managers for the owned fleet, including daily operational follow-up and financial performance reporting.</li><li>Oversee vessel technical matters in coordination with Technical Managers, including procurement and supply monitoring and quality assurance of services, maintaining a cost-conscious approach without compromising on standards.</li><li>Provide technical expertise and support across newbuilding programmes and existing fleet technology development, spanning all relevant shipping business types.</li><li>Analyse and document ongoing technical issues and concerns across Trafigura assets, ensuring lessons learned are captured and applied to future projects</li><li>Conduct OPEX analysis and benchmarking; lead timely dry-dock planning and manage fleet retrofit projects, including ESD, EGCS, and BWTS installations. Attending the ships in frequent intervals and doing preparation / specification / attendance in dry docks</li><li>Conduct regular vessel attendance and lead dry-dock preparation, specification development, and on-site supervision.</li><li>Evaluate vessel repair requests submitted by Technical Managers, reviewing quoted costs, timelines, and quality standards in the context of each vessel's trading commitments.</li></ul>Required qualifications<ul><li>Demonstrable marine and technical expertise, with proven ability to apply these skills in day-to-day operations.</li><li>Proven project management skills and a collaborative team-working approach.</li><li>Previous experience as a Technical Superintendent is preferred.</li><li>A background in Marine Engineering, Naval Architecture, or a management role within a Technical Management organisation will be considered a strong asset.</li><li>Fluency in spoken and written English, with the ability to present confidently to internal and external audiences.</li><li>Solid experience in vessel inspections and vetting, including the analysis of inspection reports.</li><li>Experience in marine systems outfitting and integration projects.</li><li>The ability to assess risk profile of technical points and accurately express these to technical/commercial teams</li><li>Experienced in introducing vessels into service, including newbuild programmes (plan approval, site supervision, and commissioning), shore-based team recruitment, crewing strategy, and the chartering and commercial acceptance process.</li><li>Experience in assessing new and second-hand oil and gas tonnage for acquisition, from an operational and technical perspective.</li><li>Sound understanding of technical management operations, processes, and requirements.</li><li>Ability to develop and implement company-wide systems and assessments covering safety, performance, and procurement functions</li><li>Willingness to travel internationally, including periods working abroad at project sites, shipyards, sea trials, or Trafigura offices.</li></ul>Attributes for success<ul><li>Diligent</li><li>Dynamic</li><li>Decisive</li><li>Reliable</li><li>Systematic</li><li>Solid understanding of all ship technical matters and relevant activities</li></ul>Department overviewMarine &amp; Technical department is handling the Group’s owned oil and gas fleet.Key Relationships:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Technical Managers•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shipping Operations•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Chartering / Commercial team

Technical Superintendent 017666

Customer Experience Consultant/Senior Consultant @ Deloitte Digital What Impact will you make? We are currently looking for an enthusiastic Customer Experience Consultant/Senior Consultant to join our dynamic Deloitte Digital team in Athens. Deloitte is the first ranked consulting company delivering business advisory and technology enabled business transformations across the globe. Within Deloitte, our teams focus on delivering trusted high-end technology advisory services. Should you be an enterprise technologies enthusiast, with a great affinity for the business side of a problem, willing to play an active and hands-on role in supporting our clients in delivering high-end solutions and motivated to take on new challenges across industries, in Greece as well as internationally, this is the opportunity to do so.&nbsp;&nbsp; At Deloitte, you will gain exposure to a variety of industries, projects and technologies, helping your career growth and professional development. #YourRole As a Customer Experience Consultant/Senior Consultant, you will support end-to-end engagements with leading organizations, from approach and solution shaping to delivery and project coordination. You will be working across customer experience, sales and service operations, digital journeys, and operating model transformation projects. The role is designed for someone who can contribute across the full project lifecycle; support proposal development, structure analysis, participate in client workshops, draft high-quality deliverables, coordinate day-to-day project activities, and help keep teams and stakeholders aligned. During your tenure, you will demonstrate and develop your ability to: <ul><li>Participate in diagnostics, including as-is mapping, process and data analysis, stakeholder interviews, and workshops, ensuring structured and practical outputs.</li><li>Support the design of customer journeys, processes, flows, communication, campaigns, governance models, and operating frameworks.</li><li>Draft and refine key deliverables such as presentations, reports, blueprints, operating models, KPI frameworks, roadmaps, and requirements documents.</li><li>Coordinate day-to-day project activities, including maintaining plans, trackers, and status reports, while following up on actions and supporting overall project organization, as well as leveraging productivity and AI-enabled tools to enhance quality and speed.</li><li>Facilitate alignment across internal teams and client stakeholders, acting as a day-to-day contact for specific workstreams and ensuring clear communication.</li><li>Capture and structure requirements, translating them into actionable outputs and ensuring consistent follow-through.</li><li>Maintain high standards of professionalism, responsiveness, and communication, building trust with client teams through structured problem solving and reliable execution.</li><li>Support opportunity identification and preparation of proposals, RFP/RFQ responses, and client presentations.</li><li>Contribute to solution design, scope definition, timelines, staffing logic, and effort estimates in a way that improves clarity, momentum, and execution discipline.</li><li>Prepare clear, concise presentations, written responses, and supporting materials for internal reviews and client interactions, helping translate client needs into structured workplans, deliverables, and commercial input.</li></ul> #WinningRequirements The ideal candidate for this role will have: <ul><li>Approximately 4-5 years of experience in management consulting, CX or CRM projects, digital transformation, marketing &amp; communications or customer operations.</li><li>Exposure to regulated or operationally complex sectors such as banking, insurance, or energy is a plus.</li><li>Strong analytical and problem-solving skills, with the ability to work with both qualitative and quantitative inputs.</li><li>Very good PowerPoint and Excel skills, with the ability to structure clear presentations and simple models.</li><li>Familiarity with collaboration and AI-enabled tools, with a willingness to use them to enhance productivity.</li><li>Ability to work effectively in multi-disciplinary teams, manage multiple priorities, and meet deadlines.</li><li>Strong stakeholder management and facilitation skills, with comfort working across both business and project teams.</li><li>Excellent written and verbal communication skills in English; additional languages are a plus.</li><li>Military obligations fulfilled where applicable</li></ul> #AboutTechnology &amp; Transformation Six core competency areas make up our Technology &amp; Transformation service line: <ul><li>Cyber;</li><li>Deloitte Digital;</li><li>Engineering, AI &amp; Data;</li><li>Human Capital;</li><li>Enterprise Technology &amp; Performance;</li><li>Finance Transformation.</li></ul> We exist to solve complex problems Our consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. Each member of our Technology &amp; Transformation team is energized by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact. We are committed to collaboration Our role is to unlock potential for growth and innovation. We believe this requires real collaboration – with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge. In so doing, we build long-term and trusted affinities. We create long-term, sustainable impact We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come. WHY DELOITTE At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference, and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. ABOUT DELOITTE Our services Deloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. Our Purpose Our purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. Our values At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Our talent experience From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. Sounds like the sort of role for you? Apply now. This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants. Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. ("DCM") countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited ("DTTL"), its global network of member firms and their related entities (collectively, the "Deloitte organization"). DTTL (also referred to as "Deloitte Global") and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see [1] www.deloitte.com/ about to learn more. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see [2] www.deloitte.com/about to learn more about our global network of member firms. Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500g; companies. Learn how Deloitte's approximately 312,000 people make an impact that matters at [3] www.deloitte.com. This document and its contents are prepared solely for your use, and may not be reproduced, redistributed or passed on to any other person in whole or in part, unless otherwise expressly agreed with you. No other party is entitled to rely on this document for any purpose whatsoever and we accept no liability to any other party, who is provided with or obtains access or relies to this document. (c) 2025 Deloitte Central Mediterranean. All rights reserved.2025 Deloitte Central Mediterranean. All rights reserved.

Customer Experience Consultant/Senior Consultant @ Deloitte Digital

The main purpose of the National Retail Manager is to drive the Nespresso's business results and brand image, by translating and implementing the global commercial strategy into the local market. Additionally, the Retail Manager will ensure the Nespresso omnichannel consumer experience for Boutiques is in alignment with rest B2C consumer touchpoints. A day in the life …Drive Nespresso's business results and brand image:<ul><li>Build the strategy of the Retail network (new openings, refurbishments, and relocations) while reassuring the seamless operations in the existing Retail Network.</li><li>Ensure effective liaison with all the direct and indirect Nespresso channels to deliver a consistent omnichannel consumer experience and facilitate an effective customer feedback loop.</li><li>Identify commercial opportunities in the market to foster sustainable growth in the Retail channel.</li><li>Manage BTQ P&amp;L.</li></ul>Department and Management Responsibilities:<ul><li>As part of the local Nespresso Management Team, drive the overall organization’s business results by making tactical and strategic decisions and building the organization in a sustainable way.</li><li>Drive innovative solutions relevant for Nespresso by following the latest developments in the field and stay up to date with key competition.</li><li>Translate the global strategy to local market needs and define initiatives to achieve business results.</li><li>Ensure that optimal investments and decisions are made in the OP process for both CAPEX and OPEX, in collaboration with Finance, for PFME in collaboration with Marketing Team.</li><li>Manage Department’s Budget.</li><li>Align with Nespresso Head Quarters stakeholders and other markets' counterparts on strategy, priorities, and best practices.</li><li>Improve and implement efficient ways of working in line with the operational plan and company guidelines.</li></ul>People &amp; Performance Management:<ul><li>Attract and retain talent, develop the personal effectiveness of employees by regular coaching and implementation of learning activities.</li><li>Build a strong team where team members collaborate effectively and understand their shared goals and purpose.</li><li>Set individual annual performance goals that provide a clear line of sight to organizational priorities and monitor progress towards achievement of goals by use of the PDP (Performance Development Plan) methodology.</li><li>Lead by example in terms of Nestlé Leadership Framework behaviors and safety leadership.</li><li>Advocate for the Nespresso culture by promoting and supporting a happy, healthy, and safe working environment that encourages teamwork, ambition, and high level of professionalism. </li></ul>What makes you successful?<ul><li>Bachelor’s degree in Business Administration or related field. MSc in Business Administration, Marketing or relevant field will be considered as an asset but is not required.</li><li>Minimum 10 years experience and 5 years in managerial role.</li><li>Extensive Retail (physical stores) and commercial experience, with a strategic mindset, preferably in a high-end luxury brand.</li><li>Extensive organizational and leadership experience with focus on managing big teams.</li><li>Strong communication and interpersonal skills and ability to influence and coach people with empathy &amp; integrity.</li><li>Resilience and continuous improvement mindset.</li><li>PC literacy and strong presentation skills.</li><li>Fluency in Greek and English. </li></ul>Why you should apply&nbsp; Enjoy the wide range of Nestlé benefits such as:<ul><li>competitive salary &amp; performance bonus,</li><li>meal vouchers</li><li>comprehensive Pension, Health Care &amp; Life Insurance programs</li><li>increased Parental leaves for both caregivers and Baby Support plan</li><li>Flexible Work policy</li><li>Wellbeing and Recognition days off</li><li>“Bring Your Pet At Work” &amp; Pet Support plan</li><li>free car parking</li><li>In-house restaurant and mini market</li><li>participation to health and wellness activities and much more&nbsp;</li></ul>

National Retail Manager, Nespresso

Are you a strategic thinker with a talent for solving problems and driving tangible business outcomes?&nbsp; Do you thrive in roles where you get to obsess over consumer business growth and provide data driven insights? If this sounds like you, then we’d love to chat!As Strategy &amp; Operations Manager, you are responsible for driving efficient growth by providing data driven support in shaping and optimizing our global growth and marketing strategies. Your focus will be on various consumer topics such as customer acquisition, user activity, user retention, and new verticals adoption, on a global level.Collaborating closely with Marketing Leadership and various stakeholders across the company, you will have the opportunity to obsess over our consumer growth, identify investment opportunities, and help ensure efficient allocation of spend to maximize our ROI, through rigorous monitoring of our key performance metrics.Your ability to blend analytical problem-solving with business acumen and creative strategic thinking will be critical in steering our company toward sustained long-term success.What you’ll be doing<ul><li>Collaborate with key stakeholders to drive our Growth and Efficiency OKRs, focusing on areas such as New Customer Acquisition, Retention, User Activity, and Cost Per Acquisition (CPA)</li><li>Evaluate the impact of selected marketing tactics, track our brand performance and develop our marketing funnel strategies (e.g. to improve the awareness and consideration of Wolt)</li><li>Facilitate weekly business review meetings and collaborate daily with Regional Marketing Directors and Regional Heads of Strategy &amp; Planning</li><li>Provide data driven insights for the allocation of our marketing budget across various channels, funnel stages and incentives, both online and offline, in order to optimize the growth of the platform</li><li>Manage global Business Development projects, such as building new investment frameworks and scaling them across the markets</li><li>Lead and coordinate global acceleration initiatives driven by the growth and marketing teams to help ensure consistent execution, impact and follow-up</li><li>Facilitate knowledge exchange and maximize performance by collecting and sharing best practices across different regions and markets</li></ul>&nbsp;Our Humble Expectations<ul><li>You have 4+ years of work experience within similar industries, consulting, investment banking, technology or related. Experience from e-commerce, digital marketing as well as growth strategy is a plus.</li><li>You enjoy solving problems, you are comfortable with data and have solid analytical skills and are experienced with online analytical tools (SQL a plus)</li><li>You have experience in forecasting, financial planning &amp; budget allocation</li><li>You have an analytical approach when using data to design, develop and execute marketing strategies</li><li>You have excellent Excel and data handling skills</li><li>You have strong attention to detail and ability to own a project, work independently and ask for guidance when needed</li><li>You do not shy away from getting your hands dirty, building and testing - you have prior experience in a fast-moving environment with a strong focus on achieving targets and getting things done</li><li>You communicate clearly and concisely in written and verbal comms and are fluent in English</li></ul>

Global S&O Manager, Growth & Marketing

Responsible for the Workplace Experience and Operations for a geographical region spanning 10 countries, our Workplace Managers combine People, Technology, and Space across Office and Serviced Office locations to create an exceptional workplace experience for our Employees, Visitors, Contractors and Courier Partners. Regional Workplace Managers support their direct reports (in country workplace managers) to perform at their best, providing guidance and oversight to ensure our workplaces’ functionality, comfort, safety, sustainability and efficiency;&nbsp; whilst ensuring that our office ‘hubs’ are properly set up for collaboration and focus as well as our smaller satellite locations without onsite staff appropriately situated, supported and well-equipped.What you’ll be doing<ul><li>Lead a regional team of Workplace Managers &amp; Workplace Coordinators in ensuring our workplace experience supports Wolt’s mission &amp; values and team objectives are met.</li><li>Setup and onboard new offices as Wolt expands in your region. Partner with business leads, local and global teams to ensure effective communication with landlords, internal and external stakeholders so that office projects in your region can be delivered on time and in accordance with both Wolt’s global standards and any local requirements.</li><li>Ensure all sites within the regional portfolio are managed and maintained to a high standard and in compliance with local and global policies and guidelines.</li><li>Build department policies and procedures in conjunction with Wolt’s Global Workplace and Facilities manager, complying with International Health and Safety Standards.</li><li>Partner with South region teams such as Physical Security and Safety, Sustainability and People to provide office specific program roll outs for initiatives such as Health and Safety, Sustainability and DEI, Internal Events and Community.</li><li>Partner with Integrated Facilities Management Vendors to ensure safe and compliant workspaces and that service level agreements are met. Conduct formal site condition inspections and work closely with responsible parties to ensure any deficiencies identified are resolved.&nbsp;</li><li>Create and own the development of annual Opex budgets for your region, tracking and reporting on financial variance and operations expenses management.</li></ul>Our Humble Expectations<ul><li>8+ years previous experience and regional role experience Workplace or Facilities Management in a global organization within a fast-paced and high growth environment</li><li>Bachelors or equivalent years of experience. Industry body qualifications&nbsp; (IWFM, CFM or similar) are a bonus.</li><li>Excellent organizational skills and attention to detail</li><li>Strong leadership capabilities, proven experience to motivate and lead a team</li><li>Excellent communication and interpersonal skills, and the ability to work with internal and external stakeholders</li><li>A demonstrated ability to work collaboratively across departments and levels within a complex organization.</li><li>Ability and willingness to travel in order to properly support all locations in-Region (especially during office relocations and openings)</li><li>Excellent written and verbal communication skills in English. Ability to work autonomously in a fast-moving environment, strong relationship building and stakeholder management skills, and a true growth mindset to consistently learn and develop skills.</li><li>Comfortable collaborating remotely and dynamically using digital tools such as GSuite, Slack and Zoom.</li></ul>

Regional Workplace Manager, Region South

As the Brand Business Leader for Hair, you will play a pivotal role in driving category transformation, architecting disruptive innovation, and owning the end-to-end growth of our most dynamic business unit. Reporting directly to the CPD Marketing Director, you will lead a team of five and act as the visionary catalyst between Consumer Insights, &nbsp;Dynamic Consumer Marketing, Dynamic Advocacy, and Commercial Excellence to ensure L’Oréal Paris and Garnier remain the heartbeat of the Greek market.Your key responsibilities will include:•&nbsp; &nbsp;&nbsp;Own the 360° Consumer Journey: Lead the strategic roadmap for Haircare, Coloration, and Styling, translating deep insights into strategies that win Greek consumer hearts.•&nbsp; &nbsp;&nbsp;Lead through Brand Building &amp; Disruptive Innovation: Lead market-changing launches by blending unmissable media, "phygital" consumer journey, and data-driven advocacy.•&nbsp; &nbsp;&nbsp;Act as a Talent Architect: Move beyond management to true leadership—creating a psychologically safe culture where your team of 5 feels empowered to take risks and own their business.•&nbsp; &nbsp;&nbsp;Master the Art of Coaching: Act as a mentor, helping your team transition from tactical executors to visionary strategic thinkers.•&nbsp; &nbsp;&nbsp;Cultivate Radical Empowerment: Drive a high-performance environment based on trust, accountability, and continuous feedback to help every team member reach their full potential.•&nbsp; &nbsp;&nbsp;Influence the Ecosystem: Lead cross-functional growth by collaborating with Sales, Business Development, Finance, and Supply Chain to deliver a sustainable commercial "3ple win."&nbsp;Who We Are Looking ForWe are looking for an entrepreneurial and senior Marketer with strong consumer, digital, and retail expertise to lead our dynamic Hair Category. Reporting directly to the CPD Marketing Director, you will lead and inspire a team of 5 brilliant minds to drive beauty innovation across L’Oréal Paris and Garnier.To succeed in this role, you have:•&nbsp; &nbsp;&nbsp;Senior Marketing Experience: 8+ years of experience in Marketing and Brand Management; additional Sales and/or Business Development experience will be considered a plus.•&nbsp; &nbsp;&nbsp;Talent Development: A proven ability to develop talent from the ground up and a hunger to build a high-performing team culture.•&nbsp; &nbsp;&nbsp;Leadership Capabilities: A demonstrated ability to lead through others, using empathy and agility to manage diverse personalities and work styles.•&nbsp; &nbsp;&nbsp;Beauty &amp; Marketing Passion: A deep, authentic passion for the mass market, beauty industry, and the marketing craft.•&nbsp; &nbsp;&nbsp;Academic Foundation: Bachelor or Master’s Degree in Marketing and/or Business Management.•&nbsp; &nbsp;&nbsp;Communication &amp; Influence: Fluency in English and Greek with the ability to navigate and influence at all levels of the organization. What’s In It For You•&nbsp; &nbsp;&nbsp;A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)•&nbsp; &nbsp;&nbsp;Upskilling Never Sleeps. Every project, training, and challenge pushes you to upskill and adapt, where you’re surrounded by people with a growth mindset and agility.•&nbsp; &nbsp;&nbsp;Fast Paced Innovation. Bold innovation is at the core of our business, for consumers and across all métiers.•&nbsp; &nbsp;&nbsp;A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference.

Brand Business Leader Hair Category Consumer Products Division 241902

Intellectica is recruiting an experienced and purpose-driven Head of Fundraising on behalf of its client, a leading non-profit organization committed to creating equal opportunities through knowledge, employment, and personal development. The organization places people at the heart of its services, offering inclusive upskilling, reskilling, and community-focused programs that empower individuals to realize their full potential. Based in Athens, Greece, the Head of Fundraising will report directly to the CEO and will play a pivotal role in shaping fundraising strategy, leading a mature and structured team, and sustaining and growing a diversified annual funding portfolio, ensuring the organization’s long‑term financial resilience and impact.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Defining, owning, and continuously evolving the organization’s fundraising strategy in line with its mission, growth objectives, and strategic plan</li><li>Ensuring the sustainability and growth of a diversified annual funding portfolio of approximately €4,000,000, maintaining a balanced mix across EU programmes, governmental and institutional funding, CSR partnerships, private foundations, and individual giving</li><li>Translating strategic priorities into clear annual targets, funding plans, and resource allocation, focusing on high‑impact and high‑probability opportunities</li><li>Acting as the key strategic partner to the CEO on all fundraising‑related matters</li><li>Providing leadership and strategic oversight to the fundraising function, managing two senior direct reports and supervising a total team of 16 professionals across distinct sub‑departments</li><li>Setting clear objectives, monitoring performance, and fostering a collaborative, results‑driven culture within a well‑structured organizational environment</li><li>Overseeing the identification, assessment, and prioritization of EU, national, and institutional funding opportunities aligned with organizational priorities</li><li>Leading and supervising the full proposal development lifecycle, from strategic positioning and concept design to final submission and consortium coordination</li><li>Ensuring strong, long‑term relationships with European and national partners, including NGOs, universities, public bodies, corporate partners, and foundations</li><li>Monitoring policy developments and funding trends to proactively inform funding strategy and positioning</li><li>Driving the development of individual giving as a new revenue stream, establishing the foundations for campaign‑based giving and relationship‑driven engagement with high‑net‑worth individuals</li><li>Establishing and maintaining robust systems for pipeline management, performance tracking, and reporting across all funding streams</li><li>Representing the organisation at relevant national and European networking events, conferences, and partner meetings, as required</li><li>Providing regular, structured updates to the CEO and Board on fundraising performance, risks, and opportunities</li><li>Any other task that may be required from time to time</li></ul>&nbsp;&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Political Science, Economics, Business Administration, Nonprofit Management, Social Sciences, Law or a related field</li><li>Demonstrated experience in managing and leading teams</li><li>Proven experience in fundraising or resource mobilization, with a proven track record in securing funding from EU programmes and institutional or foundation donors</li><li>Hands‑on experience with EU‑funded programmes (e.g. Erasmus+, Horizon Europe, AMIF, CERV or similar)</li><li>Solid understanding of national funding schemes, institutional donors, CSR partnerships, and private foundations</li><li>Experience working with proposal management tools, CRM systems, and performance tracking frameworks</li><li>Fluent in Greek and proficient in English, both written and spoken</li></ul>&nbsp;&nbsp;&nbsp;Core competencies of a successful candidate:<ul><li>Strategic and analytical thinking</li><li>Strong leadership presence</li><li>Stakeholder management</li><li>Strong commercial acumen</li><li>Results-driven with a proactive, can-do approach</li><li>Organizational discipline</li><li>Strong alignment with mission and values</li><li>Able to represent the organization professionally in external settings</li></ul>

Head of Fundraising

To direct and coordinate the planning, scheduling and safe execution of electrical maintenance activities across all operations and infrastructure, ensuring the reliability of equipment within the frame of budget limitations.&nbsp;&nbsp;Key Accountabilities● &nbsp; &nbsp;Assures the setup and implementation of the preventive maintenance program for electrical equipment. ● &nbsp; &nbsp;Assures preparation of weekly work orders according to preventive maintenance plans or scheduled corrective maintenance actions. Provides technical guidance in case of complex electrical issues. ● &nbsp; &nbsp;Coordinates and assures quality in electrical maintenance execution at the lowest cost guaranteeing compliance with OHS and environment policies and contributing to plant operation. Ensures that the electrical maintenance team fulfills time readiness to efficiently tackle emergencies or urgent breakdowns. ● &nbsp; &nbsp;Support the Maintenance Manager in the elaboration and control of the maintenance budget, ensuring planning and follow-up of costs. Implement effective and systematic solutions to achieve budget and to meet or exceed targets. Contributes to NWC optimization by assuring on time delivery of spare parts. Review spare parts specifications in order to be updated &nbsp; ● &nbsp; &nbsp;Adjusts and approves scheduling of electrical maintenance tasks after coordinating with production and mechanical maintenance departments the shutdowns of equipment. ● &nbsp; &nbsp;Provide technical requirements and support supplier qualification and evaluation for complex electrical maintenance services contracting. ● &nbsp; &nbsp;Assures up-to-date technical documentation and availability of spares parts lists, BOM for electrical equipment,proposing optimal stock levels of spare parts (through FMEA and &nbsp;RCA) and identifying remaining lifetime of critical electrical equipment. ● &nbsp; &nbsp;Communicates and implements regulations, company goals, local permits, policies and procedures. &nbsp;Monitor performance of electrical maintenance personnel (internal and external). Develop, inform and motivate his team, ensuring competencies and skills development according to technical innovations, plant or personal needs. ● &nbsp; &nbsp;Acts as PSM Champion for Electrical Safety and for Energy Isolation self-assessment ● &nbsp; &nbsp;Define projects that can improve electrical infrastructure of the Plant and execute Capex projects form electrical perspective ● &nbsp; &nbsp;Coordinates the electrical maintenance team skills evaluation and training programs deployment.Key Objectives● &nbsp; &nbsp;Influences plant’s RF and MTBF. ● &nbsp; &nbsp;Influences quality of final product. ● &nbsp; &nbsp;Influences plant’s electrical energy cost ● &nbsp; &nbsp;Environmental compliance ● &nbsp; &nbsp;Net Availability Index of Kiln and Cement Mills&nbsp;Background &amp; Competencies● &nbsp; Degree in Electrical engineering&nbsp; ● &nbsp; 3-5 years in electrical maintenance in heavy industry, preferably in cement ● &nbsp; English (fluent level) ● &nbsp; &nbsp;Strong knowledge in electrical tasks (design of electrical schematics, project management, MCC’s design, instrumentation, PLC design, operation &amp; maintenance of Electrical Equipment HV, MV &amp; LV) ● &nbsp; &nbsp;Thorough knowledge of maintenance procedures (MAC- ACS PMA) ● &nbsp; &nbsp;Thorough knowledge of safety regulations and SOP’s. ● &nbsp; &nbsp;Knowledge of cement production process ● &nbsp; &nbsp;Advanced computing applications (MS Office (MS Project), ACAD, SAP (PM, MM), EPLAN) ● &nbsp; &nbsp;Think the business: Strategic alignment; analysis and problem-solving technics; business and financial acumen ● &nbsp; &nbsp;Deliver results: Manages execution; customer focus; supports action, change and innovation; leads for performance ● &nbsp; &nbsp;Energize people: Communication; engages and inspires; develops employees; cultivates relationships and networks; fosters teamwork and cooperation ● &nbsp; &nbsp;Act as a role model: Adapts &amp; learns; establishes trust &amp; confidence&nbsp;The company offers: • A unique opportunity to work for a leading company in the cement industry. • Continuous training and growth opportunities. • Group health insurance package.Applications: All applications will be treated with strict confidentiality.

Electrical Maintenance Supervisor

The E-commerce &amp; Digital Manager for Romania and Bulgaria will play a pivotal role in driving the e-commerce &amp; digital retail strategy for these markets. The position is responsible for overseeing and guiding the e-commerce teams in Romania and Bulgaria, ensuring alignment with the company’s regional goals and standards.Acting as a key liaison between the regional headquarters and the local market teams, the E-commerce &amp;&nbsp;Digital Manager will be tasked with delivering exceptional customer experience, driving online sales growth, and ensuring seamless collaboration across all stakeholders. Moreover, the role will be responsible for Revenue Growth of websites in Romania &amp; Bulgaria.&nbsp;Key Responsibilities&nbsp;Strategic Leadership<ul><li>Develop and implement the e-commerce strategy for Romania and Bulgaria in alignment with regional and local objectives.</li><li>Analyze market trends, customer behavior, and competitor activity to identify opportunities and make data-driven decisions.</li><li>Set and monitor KPIs for the e-commerce teams in Romania &amp; Bulgaria, ensuring consistent progress towards business goals.</li></ul>Team Management<ul><li>Guide, inspire, and support the e-commerce teams in Romania &amp; Bulgaria to deliver high-performing results.</li><li>Provide mentorship, training, and professional development opportunities to the teams.</li><li>Foster collaboration and knowledge-sharing across the teams to achieve synergies and efficiency.</li></ul>Cross-Functional Collaboration<ul><li>Act as the primary point of contact between the regional headquarters and the local market teams.</li><li>Collaborate with marketing, logistics, IT, and customer service teams to optimize the end-to-end online customer journey.</li><li>Ensure the integration of regional campaigns and initiatives into local e-commerce operations.</li></ul>Performance Optimization<ul><li>Oversee the management of e-commerce platforms, ensuring optimal site performance, user experience, and conversion rates.</li><li>Partner with the analytics team to monitor website metrics, identify areas of improvement, and implement enhancements.</li><li>Ensure alignment with budgeted and financial targets for e-commerce operations in the assigned markets.</li></ul>Localization and Market Understanding<ul><li>Adapt regional and local strategies to fit the unique needs and culture of the Romanian and Bulgarian markets.</li><li>Ensure content, promotions, and campaigns resonate with local customers while maintaining brand consistency.</li></ul>Compliance and Reporting<ul><li>Ensure compliance with local regulations and policies regarding e-commerce operations.</li><li>Provide regular updates and detailed reports to the Regional Head of E-commerce &amp; Communications, highlighting progress, challenges, and opportunities.</li></ul>&nbsp;Qualifications and Skills&nbsp;Education &amp; Experience<ul><li>Bachelor’s degree in business administration, Marketing, or a related field (Master’s degree is a plus).</li><li>Minimum 5 years of experience in e-commerce management, preferably in a multi-country or regional role.</li><li>Proven track record of driving online sales growth and leading successful teams.</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and people management skills, with the ability to motivate and align cross-functional teams.</li><li>Excellent understanding of e-commerce platforms, digital marketing tools, and analytics.</li><li>Analytical mindset with the ability to interpret data and make strategic recommendations.</li><li>Exceptional communication and interpersonal skills, capable of managing multiple stakeholders across diverse cultures.</li><li>Adaptable and resilient in a fast-paced, dynamic environment.</li><li>Results-driven with a proactive and innovative approach to problem-solving.</li><li>Proficiency in English (knowledge of Romanian or Bulgarian is an advantage).</li><li>Availability for traveling</li></ul>&nbsp;Why Join Us?<ul><li>Be a member of Fourlis 75-year successful track record in South East Europe, and a contributor to our future success.</li><li>Competitive remuneration &amp; benefits package.</li><li>Career development opportunities in a dynamically growing business environment.</li></ul>

E-Commerce & Digital Manager - Romania & Bulgaria

As a Night Auditor you will be responsible for assisting guests with their overnight requests and balancing accounts from the day shift. You will be handling end-of-day bookkeeping, auditing and account reconciliation.&nbsp;Why you’ll love F ZEEN KEFALONIAF ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.&nbsp;What you’ll do<ul><li>Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay&nbsp;</li><li>Use of Front Desk systems (PMS, WebHotelier, Booking Channels)&nbsp;</li><li>Answer incoming calls&nbsp;</li><li>Escorting guests to their rooms when needed&nbsp;</li><li>Verify guests’ payment method&nbsp;</li><li>Compute all guest billings, accurately post charges to guest rooms and house accounts&nbsp;</li><li>Provide basic and accurate information in-person and via phone/email&nbsp;</li><li>Complete and maintain any incident reports, daily activity reports or other reports requested by management&nbsp;</li><li>Close guests accounts and check guests out&nbsp;</li><li>Maintain a neat and orderly Front Desk and Reception area&nbsp;</li><li>Process invoices&nbsp;</li><li>Respond to guest complaints, requests and emergencies&nbsp;</li><li>Reconcile all accounts in a timely manner&nbsp;</li><li>Schedule guest wake-up calls and reservations for the following day&nbsp;</li><li>Balance the cash drawer and log receipts&nbsp;</li><li>Investigate and resolve out-of-balance accounts&nbsp;</li><li>Keep accurate financial records&nbsp;</li></ul>What we are looking for<ul><li>Proven work experience as a Night Auditor, Front Office Receptionist or similar role, ideally in a 5* hotel environment&nbsp;</li><li>Excellent command of the English language&nbsp;</li><li>Knowledge of any additional language will be considered as an asset&nbsp;</li><li>Computer literacy (Outlook, Excel, Word etc)&nbsp;</li><li>An eye for detail&nbsp;</li><li>Good problem-solving skills&nbsp;</li><li>Solid written and verbal communication skills&nbsp;</li><li>Ability to be resourceful and proactive when issues arise&nbsp;</li><li>Excellent interpersonal skills&nbsp;</li><li>Teamwork spirit and customer service attitude&nbsp;</li></ul>What we offer<ul><li>Positive working environment&nbsp;</li><li>Training and career development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Single or double occupancy accommodation at fully equipped apartments&nbsp;</li><li>Daily meals&nbsp;</li><li>Uniforms&nbsp;</li><li>Transportation from and to the hotel for duty&nbsp;</li><li>Other seasonal perks &amp; benefits also in addition to results&nbsp;</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration.</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences.</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Send us your CV and be part of our team!

Night Auditor

To do the End of Day, close and back up the computer network data. Balance all the Revenue/Income Accounts and audit for accuracy of the Opera Front Office, Micros point of sales, call accounting and/or other Income generating computer systems. To print out daily Manager’s Report and distributes or sends it by local e-mail only to the authorized recipients.&nbsp;Key Duties and Responsibilities<ul><li>Maintain high visibility in public areas during peak times;</li><li>Collect guest preferences during guest’s stay, communicate to appropriate departments and act accordingly;</li><li>Emphasize guest satisfaction during all departmental meetings and focuses on continuous improvement;</li><li>Participate, as needed, in the investigation of employee and guest accidents;</li><li>Record guest issues in the guest response tracking system;</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others;</li><li>Making sure all guests’ complaints are followed up and discussed during the daily meeting within the Team;</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction;</li><li>Always seek opportunities to improve client service;</li><li>Always demonstrate effective and appropriate interaction with clients whilst maintaining a professional approach and image.</li><li>Understanding employee positions well enough to perform duties in employees' absence;</li><li>Empower employees to provide excellent customer service;</li><li>To assist with any other duties as required by the line manager or another member of the management team.</li><li>Ensure compliance with all policies, standards and procedures;</li><li>Cooperation with other hotel departments to make sure the work is planned and organized efficiently;</li><li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property;</li><li>Participate in the discussion of the work that affects Front Office, discuss the ways of service improvement;</li><li>Attending internal hotel meetings, presenting Front Office department;</li><li>Provide necessary reports to Finance department when needed;</li><li>Cooperate with 3rd party companies in terms of arrangements for guests and improving of level of service provided;</li><li>Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval from the FOH Manager or Director of Rooms;</li><li>Cover night Front Office shifts when required;</li><li>Perform Front Desk/Guest Relations/Guest Services/Butler duties in high demand times;</li><li>To be in charge of Front Office in absence of Front of House Managers</li><li>Understand and implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.;</li><li>Understand and comply with security, health and safety policies and procedures of the hotel.</li></ul>&nbsp;Skills, Education or Certification<ul><li>Minimum two years working in a luxury, 5-star hotel as a Front Office/Assistant Front Office Manager</li><li>Excellent knowledge of Opera and Ms Office</li><li>Excellent knowledge of night closing procedures</li><li>Must be fluent in verbal and written English.</li><li>Must be proficient in hospitality revenue management, guest services and team development</li><li>Previous work in customer service and FoH experience preferred.</li><li>Excellent written and verbal communication skills required.</li><li>Strong leadership skills and interpersonal communication skills.</li><li>Excellent listening and comprehension skills required.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>Hospitality Management Degree</li><li>Excellent knowledge of Enhlish</li><li>Knowledge in OPERA/MICROS</li><li>Advance Knowledge in Microsoft Excel</li><li>Minimum one year experience in a luxury resort/hotel &nbsp;</li></ul>What We Offer:&nbsp;<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Night Auditor | One&Only Aesthesis, Athens (19066)

UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is seeking a Social Media Manager to join its team.The successful candidate will plan, produce, and optimise UNIC’s social media presence in Cyprus and Greece, and support other priority markets as needed, across priority platforms including Instagram, Facebook, YouTube, LinkedIn, X, TikTok, and emerging platforms. Engage prospective and current students, alumni, faculty and staff, research centres, corporate partners, schools, and regulators. Lead social media strategy, editorial planning, community management, and social listening for UNIC and selected EDEX units. Produce or commission original content, including short form video, manage influencer and ambassador programmes, and ensure accessibility, bilingual post copy and video subtitles in English and Greek, and compliance with GDPR and platform policies. The role operates at both strategic and hands-on levels.&nbsp;Responsibilities:Strategy and Planning:&nbsp;<ul><li>Develop and own the social media strategy aligned with UNIC’s brand, recruitment cycles, and research communications.</li><li>Maintain a rolling editorial calendar with bilingual copy, text, subtitles or captions, using accessibility-first practices.</li><li>Prioritise audiences by segment and market, applying channel fit and clear campaign objectives.</li><li>Social media channel management including Instagram, Facebook, TikTok, YouTube, LinkedIn, X, and emerging platforms.</li></ul>Measurement and Reporting:&nbsp;<ul><li>Deliver quarterly performance reports with insights, actions, and benchmarking.</li><li>Track funnel metrics from reach to conversion, including event registrations and translate performance into recommendations.</li></ul>&nbsp;Governance and Operations:&nbsp;<ul><li>Ensure adherence to platform advertising policies, GDPR, and University brand and editorial standards.</li><li>Manage vendor and creator contracts, scopes, and invoices in line with financial processes.</li></ul>&nbsp;Website:&nbsp;<ul><li>Update News and Events listings on the official websites.</li></ul>&nbsp;Other Responsibilities:&nbsp;<ul><li>Stay current with social media trends, tools, and best practices, and recommend tests where beneficial.</li><li>Perform miscellaneous duties as assigned.</li><li>Support colleagues in other marketing activities when needed</li></ul>&nbsp;Qualifications:Education:<ul><li>A Bachelor’s degree in Social Media, Marketing, Communications, or related field.</li><li>A Master’s degree in a relevant field is highly desirable.</li></ul>Experience:<ul><li>Minimum five years of relevant working experience managing multi-channel social media for a brand or institution.</li><li>Demonstrable track record of running a podcast/vodcast.</li><li>Demonstrable track record of effective management of Twitter/X accounts.&nbsp;</li></ul>Required Skills:&nbsp;<ul><li>Professional fluency in English and Greek, including copywriting</li><li>Critical thinking and problem-solving skills.</li><li>Highly developed analytical, technical, computer, oral and written communication skills, use high-level persuasion and negotiation skills.</li><li>Apply expert knowledge of social media concepts, practices and procedures of specialty field(s) to achieve objectives</li><li>Highly organised with the ability to effectively handle multiple priorities concurrently.</li><li>Experience running ambassador or influencer programmes and managing agencies.</li></ul>Tools and Platforms:&nbsp;<ul><li>Meta Business Suite, TikTok Ads Manager, LinkedIn Campaign Manager, YouTube Studio, X.</li><li>Social publishing and listening tools for example Hootsuite or Brandwatch.</li><li>Creative tools for lightweight editing and captioning, for example Canva.</li></ul>&nbsp;Personal Attributes:&nbsp;<ul><li>Strong organisational skills and attention to detail.</li><li>Ability to thrive in a team environment.</li><li>Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude.</li><li>Ability to multi-task and prioritise in a fast-paced and dynamic work environment.</li><li>Strong time management skills and discipline, consistently delivering high-quality work within strict deadlines.</li><li>Ability to work effectively and maintain productivity both in-office and remotely, adapting seamlessly to different work settings</li></ul>

Social Media Manager - UNIC Athens

AB Vassilopoulos: A world of opportunities awaits youAt AB Vassilopoulos, we are more than 12,000 people sharing the same purpose: to give our best every day and make a difference in people’s lives. With a presence across Greece from stores and offices to distribution centers and our Home Shop Center with more than 500 Job roles we offer countless opportunities for growth, in an environment that respects and supports every team member. As part of the global Ahold Delhaize group and one of the most dynamic brands in Greece, we are proud to consistently be recognized as a Top Employer.Become part of the #proudABers team!The opportunity&nbsp;As a Junior Category Manager, you will be a member of Commerce team, who will be involved in all aspects of sourcing and category management portfolio and other relevant projects to maximize performance and profitability for the assigned categories. The role actively contributes in strategic category management to thrive in variety, quality, and value according to AB’s high business standards.What you will focus on&nbsp;<ul><li>Participate in the formation of the composition of variety of products, by focusing on improving efficiency and satisfying the needs of customers&nbsp;</li><li>Conduct market analysis and monitor the price level for products of your responsibility in relation to competition to identify emerging trends and opportunities for growth</li><li>Monitor the performance of the products in your liability categories, from all shops (retail, wholesale, franchise)</li><li>Maintain products’ intended level of competence, by being on top of your category products stock</li><li>Negotiate with suppliers regarding products for the whole stores network, and ensure buying high quality products under the best possible terms</li><li>Be involved in the configuration and maintenance of the action plan in your liability category</li><li>Participate in the design and implementation of your category promotional plan in collaboration with cross-functional teams&nbsp;</li></ul>Who we are looking for&nbsp;<ul><li>BSc in Marketing, Finance, Business Administration, or any relevant field. MSc would be considered an asset</li><li>Working experience 2 to 4 years, in relevant position in the FMCG sector (preferably food) or product management category</li><li>Fluency in English language, both written and spoken</li><li>Excellent knowledge of MS Office</li><li>Sufficient knowledge of SAP would be considered an asset&nbsp;</li></ul>The value you bring&nbsp;<ul><li>Critical &amp; Analytical Thinking&nbsp;| Effectively analyze all related information to quickly&nbsp;conclude on&nbsp;sustainable solutions.&nbsp;</li><li>Commercial Savviness&nbsp;| Demonstrate a keen understanding of market dynamics and business acumen&nbsp;</li><li>Stakeholder Management and Collaboration&nbsp;| Constructively challenge and collaborate effectively with internal stakeholders&nbsp;</li><li>Results Orientation&nbsp;| Be on top of tasks and bring high end, customer-driven results&nbsp;</li><li>Enact Change&nbsp;| Take bold initiatives to enable change, encourage&nbsp;new ideas&nbsp;and innovative solutions&nbsp;&nbsp;&nbsp;</li><li>Negotiate Effectively&nbsp;| Understand how your proposals and solutions&nbsp;</li></ul>We care for you<ul><li>Free lunchbreak in our restaurant&nbsp;&nbsp;</li><li>Free parking&nbsp;&nbsp;</li><li>Lifelong learning &amp; development&nbsp;</li><li>Wellbeing Program&nbsp;</li></ul>A place where everyone belongs&nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;&nbsp;AB is recognized as a Top Employer 2026 in Greece.&nbsp;Top Employer Institute: Certified Excellence in Employee Conditions&nbsp;&nbsp;Start your retail journey and live our values of care, teamwork, humor, integrity and courage.*All applications are treated with utmost confidentiality

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