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We are seeking a detail-oriented and reliable CCTV Operator to join our security team. The successful candidate will play a crucial role in monitoring and operating Closed-Circuit Television (CCTV) and surveillance security systems to ensure the safety and security of our operations. You will work closely with the Senior Operator and Operations Supervisor, performing essential tasks and supporting investigations as needed.Key Requirements<ul><li>Excellent command of English language both written and verbal.</li><li>Excellent communication and teamwork skills.</li><li>Proficient understanding of CCTV / Surveillance systems and their operations.</li><li>Very good understanding of maritime operations and cargo vessels.</li><li>Proactive, effective solution and problem-solving mindset.</li><li>Ability to observe details, plan, multi-task and manage time effectively.</li><li>Strong capabilities in close monitoring, report compilation, organizing tasks, and efficient record keeping.</li><li>Excellent knowledge and working abilities of Microsoft Office.&nbsp;</li></ul>Qualifications&nbsp;<ul><li></li></ul><ul><li>Proven and adequate work experience.</li></ul><ul><li>Relevant Training and minimum 1 year of experience in Maritime Security.</li></ul>Main Responsibilities<ul><li>Operate and monitor the Closed-Circuit Television (CCTV) and surveillance security systems.</li><li>Promptly report any safety, security, or technical matters and create corresponding tickets.</li><li>Efficiently coordinate day-to-day tasks, ensuring they are carried out in a timely and effective manner, following the instructions of the Senior Operator.</li><li>Conduct a comprehensive and thorough handover prior to the commencement of each shift.</li><li>Assist in training new and existing personnel, following the guidance of the Operations Supervisor.</li><li>Provide assistance and support to the department as directed by the Operations Supervisor.</li><li>Assist in investigations as required.</li><li>Possess extensive knowledge and understanding of the prescribed actions to be taken in the event of an incident, following the company's Standard Operating Procedures (SOP).</li></ul>Key Skills&nbsp;<ul><li></li></ul><ul><li>Operational and analytical thinking.</li><li>Attention to detail.</li><li>Knowledge of Maritime Security regulations and procedures.&nbsp;</li><li>Ability to interpret departmental data.&nbsp;</li><li>Ability to support and motivate a team.&nbsp;&nbsp;&nbsp;</li><li>Strong communication, public relations, and interpersonal skills.</li><li>Teamwork and collaboration.</li><li>Observant with a high level of concentration.</li></ul><ul><li>Ability to demonstrate practical knowledge and problem-solving strategies.</li></ul>&nbsp;

CCTV Operator

<ul><li>Patrol all areas of the property; assist guests with room access.</li><li>Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.</li><li>Lock property entrances when required.</li><li>Conduct daily physical hazard inspections.</li><li>Respond to accidents, contact EMS or administer first aid/CPR as required.</li><li>Assist guests/employees during emergency situations.</li><li>Notify appropriate individuals in the event of accidents, attacks, or other incidents.</li><li>Defuse guest/employee disturbances.</li><li>Call for outside assistance if necessary.</li><li>Complete incident reports to document all Security/Loss Prevention related incidents.</li><li>Handle all interruptions and complaints.</li><li>Resolve safety hazard situations.</li><li>Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.</li><li>Report to scenes of vehicle accidents/thefts.</li><li>Call for assistance using proper code responses.</li><li>Complete a Loss Prevention shift summary/daily activity report.</li><li>Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.</li><li>Conduct investigations and gather evidence.</li><li>Conduct interviews with relevant parties.</li><li>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</li><li>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language; prepare and review written documents accurately and completely.</li><li>Develop and maintain positive working relationships with others; support team to reach common goals.</li><li>Comply with quality assurance expectations and standards.</li><li>Stand, sit, or walk for an extended period of time.</li><li>In addition, some states may have additional licensing/registration requirements to be considered for this position.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Visually inspect tools, equipment, or machines (e.g., to identify defects).</li><li>Enter and locate work-related information using computers and/or point of sale systems.</li><li>Move at a speed required to respond to work situations (e.g., run, walk, jog).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift.</li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move through narrow, confined, or elevated spaces.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li><li>Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS </li><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul>

Communications and Reservations Agent

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections.Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.&nbsp;Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None&nbsp;

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