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Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Κέντρο Εξυπηρέτησης / Call Center

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Eurolife FFH Insurance Group is seeking to recruit a Financial Reporting Analyst.&nbsp;Main Responsibilities:As Financial Reporting Analyst, you will be responsible for:<ul><li>Participate in the Financial Reporting process at Entity and Group level in accordance with the IFRS standards (including the new accounting standards IFRS 17 “Insurance contracts” and IFRS 9 “Financial Instruments”). The process includes the submission of quarterly financial reporting information to the shareholders and monthly financial reporting information for internal use.</li><li>Produce error-free monthly, quarterly and annual financial statements.</li><li>Prepare regulatory reports and statistical information for submission to Department of Private Insurance Supervision (DOPIS), the Bank of Greece (BoG) and other institutional bodies.</li><li>Support month-end and year-end close process and calculate the current and deferred income tax provisions.</li><li>Develop and document effective internal controls and procedures in the accounting process taking into account the new accounting standards releases and in compliance with the SOX framework.</li><li>Participate in financial standards setting and ensure GAAP’s are being adhered to appropriately.</li></ul>Candidate Profile:<ul><li>At least 2-3 years of relevant work experience ideally within an audit firm or an insurance company.</li><li>Bachelor’s degree in Finance/Accounting/Business Administration or similar. Master’s degree is desirable but not mandatory.</li><li>ACCA or IESOEL certification and previous working experience in the Insurance sector will be considered an asset.</li><li>Very good Knowledge of IFRS and Accounting.</li><li>Quantitative and qualitative analytical skills.</li><li>Excellent knowledge of Microsoft Office, specially Excel and Word</li><li>Strong communication skills both in Greek and English.</li><li>Results oriented and able to deliver under pressure to short deadlines, while coping with changing priorities.</li><li>Team Player and ability to work independently.</li></ul>What we offer:<ul><li>A competitive compensation package relevant to qualifications.</li><li>Ongoing training and development.</li><li>Pension and medical insurance plan.</li></ul>

Financial Reporting Analyst

Eurolife FFH Insurance Group is seeking to recruit a Senior Tax Accountant. In this role, you will ensure the delivery of high-quality tax compliance services for the operating entities of Eurolife FFH Insurance Group. You will work closely with the internal departments to ensure compliance with applicable tax laws and regulations while gaining exposure to a wide range of tax matters in an insurance business environment.Main Responsibilities:As a&nbsp;Senior Tax Accountant, your tasks will include the following:<ul><li>Assist in preparing and reviewing tax returns and filings for all operating entities (corporate income, withholding taxes, VAT, premium taxes, Digital transaction duties, premium taxes and property taxes).</li><li>End-to-end assistance and monitoring of myDATA compliance and operations.</li><li>Support tax planning activities and contribute in identifying potential tax-saving opportunities.</li><li>Research tax issues and monitor legislative changes to ensure compliance and assess their impact on the business.</li><li>Collaborate with finance, legal, and accounting teams to provide accurate tax data and documentation.</li><li>Assist in the preparation of income tax provisions, deferred tax calculations and disclosures for financial statements.</li><li>Support tax audits by compiling documentation and liaising with tax authorities under guidance from senior team members.</li><li>Contribute in the preparation of the Transfer Pricing Documentation.</li><li>Participate in process improvements to enhance efficiency and accuracy in tax compliance.</li><li>Prepare quarterly and annual reports in line with applicable regulations.</li></ul>&nbsp;Candidate Profile<ul><li>Bachelor’s degree in Accounting, Finance, or a related field. Master degree is desirable but not mandatory.</li><li>3–5 years accounting experience with a focus on corporate tax compliance.</li><li>Good understanding of local tax laws and regulations.</li><li>Excellent command of English.</li><li>Strong computer literacy.</li><li>Strong analytical and problem-solving skills, with attention to detail.</li><li>Ability to work effectively both independently and as part of a team.</li><li>Strong organizational skills and ability to meet deadlines in a fast-paced environment.</li></ul>&nbsp;RemunerationThe company offers:<ul><li>A competitive compensation package relevant to qualifications.</li><li>Pension and medical insurance.</li><li>Ongoing training and development.</li></ul>

Senior Tax Accountant

We are looking for a&nbsp;Contact Center Agent&nbsp;to join our Eurolife FFH team.Role ResponsibilitiesAs a&nbsp;Contact Center Agent,&nbsp;you will be responsible for:<ul><li>Answer inbound and outbound calls in a timely and friendly manner</li><li>Manage the incoming chat</li><li>Identify customers needs, clarify information, provide solutions and manage complaints</li><li>Manage and process customers’ requests in collaboration with other departments</li><li>Collect lead for prospective/existing customers</li><li>Manage the emails and check of supporting documents</li></ul>Knowledge, Skills &amp; Experience<ul><li>Lyceum, IEK, BSc degree</li><li>Previous experience in insurance industry/ customer support role/customer service or equivalent</li><li>Computer use competency (MS Office/ CRM system)</li><li>Excellent knowledge of English language</li><li>Certification (level A) for the provision of insurance advisory services will be considered a plus</li><li>Strong communication, negotiation and interpersonal skills</li><li>Customer focus and adaptability to different personality types</li><li>Flexibility and adaptability in performing additional tasks where needed</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading multinational insurance company with prominent positioning in the local market</li><li>Continuous training and development opportunities</li></ul>

Contact Center Agent

We are looking for a&nbsp;Life&nbsp;Insurance Claims Handler&nbsp;to handle effectively and timely the full cycle of life insurance claims and provide a high standard of customer service.If this description suits you and you are interested in working for one of the best insurance players in the Greek market, do not hesitate to apply for this position.Role ResponsibilitiesAs a&nbsp;Life Insurance Claims Handler,&nbsp;you will be responsible for:<ul><li>Handle and ensure timely processing of all life insurance claims documents</li><li>Gather, check and maintain records of all data and documentation so as to ensure the settlement of claims</li><li>Determine the validity of life insurance claims, carry out the assessment and settlement of insurance claims arising from policies in force</li><li>Identify fraud potential and make appropriate referrals</li><li>Estimate the final amount of claims and ensure the payment procedure according to contract terms and company policies</li><li>Consult with other third parties to seek guidance and expert evaluation on issues regarding the investigation, assessment and negotiation of the insurance claims</li><li>Answer inquires, deal with complaints and provide customers and external partners with further information / clarifications and/or support relating to claims processing</li><li>Maintain all records and ensure their updating process</li><li>Prepare reports including statistics and data about the frequency and severity of claims</li><li>Suggest process improvements in order to support business in a more customer oriented way</li></ul>Knowledge, Skills &amp; Experience<ul><li>Degree in Insurance, Finance or similar field</li><li>Previous experience as a claims adjuster or similar role</li><li>Legal Knowledge on claims policies</li><li>Advanced knowledge of MS Office (Word, Excel)</li><li>Fluency in English language</li><li>Excellent communication, time management and negotiation skills</li><li>Attention to detail&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading multinational insurance company with prominent positioning in the local market</li><li>A competitive compensation package relevant to qualifications</li><li>Health Insurance plan</li><li>Continuous training and development opportunities</li></ul>

Life Insurance Claims Handler

As&nbsp;Financial Reporting Analyst, you will be responsible for:<ul><li>Participate in the Financial Reporting process at Entity and Group level in accordance with the IFRS standards (including the new accounting standards IFRS 17 “Insurance contracts” and IFRS 9 “Financial Instruments”). The process includes the submission of quarterly financial reporting information to the shareholders and monthly financial reporting information for internal use.</li><li>Produce error-free monthly, quarterly and annual financial statements.</li><li>Prepare regulatory reports and statistical information for submission to Department of Private Insurance Supervision (DOPIS), the Bank of Greece (BoG) and other institutional bodies.</li><li>Support month-end and year-end close process and calculate the current and deferred income tax provisions.</li><li>Develop and document effective internal controls and procedures in the accounting process taking into account the new accounting standards releases and in compliance with the SOX framework.</li><li>Participate in financial standards setting and ensure GAAP’s are being adhered to appropriately.</li></ul>Candidate Profile:<ul><li>At least 4 years of relevant work experience ideally within an audit firm or an insurance company.</li><li>Bachelor’s degree in Finance/Accounting/Business Administration or similar. Master’s degree is desirable but not mandatory.</li><li>ACCA or IESOEL certification and previous working experience in the Insurance sector will be considered an asset.</li><li>Very good Knowledge of IFRS and Accounting.</li><li>Quantitative and qualitative analytical skills.</li><li>Excellent knowledge of Microsoft Office, specially Excel and Word</li><li>Strong communication skills both in Greek and English.</li><li>Results oriented and able to deliver under pressure to short deadlines, while coping with changing priorities.</li><li>Team Player and ability to work independently.</li></ul>What we offer<ul><li>The opportunity to work in a leading insurance company with prominent positioning in the local market</li><li>A competitive compensation package relevant to qualifications</li><li>Ongoing training and development</li><li>Health Insurance plan</li><li>Eurolife Hybrid Working Model</li></ul>

We are looking for enthusiastic and result-driven&nbsp;Insurance Relationship Managers&nbsp;to join our growing team. From this role, you will be responsible to enhance our relationship with our Bancassurance Partner, by managing the day-to-day insurance sales operations, providing appropriate solutions for every customer in order to boost top-line growth, customer acquisition levels and profitability.&nbsp;Role responsibilities&nbsp;<ul><li>Execute sales through leads generated via referrals from the assigned bank partner.</li><li>Analyze customers’ needs in insurance areas and cover these needs from company’s product range</li><li>Cross sell and up sell to client base</li><li>Provide post- sales servicing and manage customer relationship</li><li>Meet personal and team sales targets</li><li>Attend meetings, sales events and trainings to keep abreast of the latest developments</li><li>Report and provide feedback to management using statistical data</li></ul>&nbsp;Knowledge, Skills &amp; Experience<ul><li>BA/BS degree or equivalent</li><li>Strong communication, negotiation and interpersonal skills</li><li>Self-motivated and driven</li><li>Ability to deliver under pressure to short deadlines and cope with changing priorities</li><li>Team Player</li><li>Computer use competency&nbsp;</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading multinational insurance company with prominent positioning in the local market</li><li>A competitive compensation package relevant to qualifications&nbsp;plus bonus, according to target fulfillment.</li><li>Continuous training and development opportunities</li><li>Health Insurance plan</li></ul>

Insurance Relationship Manager

We are looking for a dynamic and self-driven&nbsp;Junior Risk Engineer&nbsp;to join our growing team. From this role, you will be responsible to provide support to the underwriting team by evaluating new and existing risks.&nbsp;Role responsibilities<ul><li>Review and analyse technical data – Desk risk analysis and evaluation</li><li>Contact risk surveys on site, providing risk engineering, technical consultation, and proposing loss prevention and control-oriented improvements</li><li>Cooperate with relevant parties to provide advisory service and assisting the whole process of new and existing businesses</li><li>Ensure delivery of advisory services in compliance with regulations and internal procedures</li><li>Support and contribute to Underwriting team projects</li><li>Support the culture of the business; identify and demonstrate the behaviours and actions that encourage the company’s values</li></ul>Knowledge, Skills &amp; Experience<ul><li>BSc in Engineering (Mechanical, Chemical)</li><li>1 - 2 years of proven industry experience within energy, engineering and/or industrial sectors.</li><li>Strong and communication skills (both verbal and written)</li><li>Effective analytical skills</li><li>Attention to detail</li><li>Ability to operate effectively under pressure</li><li>Results orientated</li><li>Motivation for continuous improvement and development</li><li>Excellent command of the English Language</li><li>Proficient in the use of MS Office (Excel, Word, PowerPoint and Outlook)</li></ul>What we offer&nbsp;In Eurolife FFH we believe in the power of people becoming the best version of themselves. We want our employees to feel valued, heard, respected and included in an environment where they are having fun, they find meaning in work and deep sense of purpose.&nbsp;As a member of our team:<ul><li>You will have the opportunity to work in a leading multinational insurance company with prominent positioning in the local market</li><li>You will be working in an environment based on fairness, transparency and recognition&nbsp;</li><li>A competitive compensation package relevant to qualifications</li><li>You will develop abilities and skills that will help your personal and professional growth</li><li>Take advantage of Learning and Development opportunities that will develop a deeper insight and stronger capabilities</li></ul>

Junior Risk Engineer

We are looking for a qualified and trustworthy&nbsp;Sales Account Manager&nbsp;to join our team, in order to develop our corporate clientele by building long-term relationships with clients, cross selling, up selling and overseeing B2B sales. The position is based in&nbsp;Thessaloniki, with responsibility for the wider Northern Greece region and regular visits to the company’s headquarters.&nbsp;Role responsibilities<ul><li>Establish contact and develop relationships with corporate clients</li><li>Introduce, promote and sell insurance products and solutions that best meet clients’’ needs</li><li>Focus on growing and developing the existing corporate clientele along with seeking out new business development opportunities</li><li>Manage a portfolio of accounts and act as the point of contact for clients’ requests</li><li>Develop long-term and trust relationships with the clients by continually providing high-caliber customer service and support information &amp; guidance</li><li>Identify cross-selling opportunities in existing clientele and new selling prospects</li><li>Collecting, analysing and summarizing information, preparing reports</li><li>Keep abreast of the latest updates in the insurance market, insurance products and solutions as well as be aware of the competition</li></ul>Knowledge, skills &amp; experienceThe ideal candidate will have the following:<ul><li>University degree in Business Administration or relevant field. Postgraduate studies will be considered a plus</li><li>2-4 years of experience in relevant position in the insurance sector, preferably in an insurance broker</li><li>Experience in B2B sales and business partnering</li><li>Experience in team coordination will be considered a plus</li><li>Excellent command of the English language and excellent PC skills</li><li>Clear and effective communication and negotiation skills</li><li>Strong organization and planning skills</li><li>Ability to deliver excellent customer experience</li><li>Results orientation and strategic mindset</li><li>Passion and pure interest of the insurance sector</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading insurance Broker with prominent positioning in the local market</li><li>A competitive compensation package relevant to qualifications</li><li>Continuous training and development opportunities</li><li>Health Insurance plan</li></ul>

Sales Account Manager

Insurance Relationship Manager (Thessaloniki)

In this role, you will assist the sales team in obtaining and retaining customers by performing administrative and clerical tasks. Your main duties will include responding to customer questions and concerns, ensuring that the sales team provides superior customer service, and supporting all after-sales service.Role responsibilities<ul><li>Compile&nbsp;daily lists of leads and delegating them to sales team associates</li><li>Handle&nbsp;all administrative duties for the CDU team, including communicating directly with customers, responding to inquiries and resolving&nbsp;any issues that arise</li><li>Provide&nbsp;assistance to management team members and executives as needed</li><li>Perform&nbsp;data entry duties in regards to metrics, portfolio figures, customer support and other key data</li><li>Execute and process&nbsp;policy amendments in a timely manner and inform clients upon completion</li><li>Remind via calls clients for their renewals of cancelations</li><li>Εxpedite urgent requests and contact clients accordingly</li><li>Ensure that our sales team is able to function effectively and meet the company’s sales objectives</li></ul>Knowledge, Skills &amp; Experience<ul><li>Degree in&nbsp;Business Administration, or a related field</li><li>2-5&nbsp;years work experience</li><li>Excellent interpersonal skills and ability to work effectively within a team.</li><li>Ability to complete tasks and make decisions independently.</li><li>Proficiency in computer use, including basic spreadsheet and word processing software.</li><li>Strong time management and organizational skills to handle multiple projects efficiently.</li><li>Exceptional customer service skills with a professional approach, especially in person and over the phone when interacting with insurance relationship managers and customers.</li><li>Clear communication skills with the ability to explain concepts in simple terms to help customers understand and resolve issues.</li><li>Problem-solving skills with the ability to apply critical and creative thinking to identify and resolve issues with policies.</li></ul>What we offerWhat we offer&nbsp;In Eurolife FFH we believe in the power of people becoming the best version of themselves. We want our employees to feel valued, heard, respected and included in an environment where they are having fun, they find meaning in work and deep sense of purpose.&nbsp;As a member of our team:<ul><li>You will have the opportunity to work in a leading multinational insurance company with prominent positioning in the local market</li><li>You will be working in an environment based on fairness, transparency and recognition&nbsp;</li><li>A competitive compensation package relevant to qualifications</li><li>You will develop abilities and skills that will help your personal and professional growth</li><li>Take advantage of Learning and Development opportunities that will develop a deeper insight and stronger capabilities</li></ul>

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