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Η&nbsp;Epsilon Net Α.Ε., o μεγαλύτερος Όμιλος Business Software στην Ελλάδα και η No. 1 εταιρία με το καλύτερο εργασιακό περιβάλλον στην Τεχνολογία για το 2023, αναζητά για τη στελέχωση της ομάδας&nbsp;IQOM, Σύμβουλο Retail.Αρμοδιότητες:• Eγκατάσταση, παραμετροποίηση και υποστήριξη συστημάτων Retail.• Εκπαίδευση και καθοδήγηση πελατών και συνεργατών για την χρήση των εφαρμογών.• Διαχείριση ερωτημάτων πελατών σχετικά με τη χρήση των εφαρμογών.• Εκπαίδευση της ομάδας υποστήριξης και δημιουργία εκπαιδευτικού υλικού για τις υλοποιήσεις νέων έργων.• Συμμετοχή σε ομαδικά project με τελικό στόχο την ακριβή και έγκαιρη παράδοση έργου.Απαραίτητα Προσόντα:• Απόφοιτος ΑΕΙ (Θετικής/Τεχνολογικής κατεύθυνσης) - ΤΕΙ Πληροφορικής.• Προϋπηρεσία τουλάχιστον 2 έτη σε αντίστοιχη θέση.• Άριστες επικοινωνιακές ικανότητες και ομαδικό πνεύμα.• Προϋπηρεσία στο πεδίο του Retail θα θεωρηθεί επιπλέον προσόν.• Γνώση SQL Scripting θα θεωρηθεί επιπλέον προσόν.Η εταιρεία προσφέρει:• Πολυβραβευμένο Εργασιακό Περιβάλλον (Fortune’s 100 Best Companies to Work For in Europe 2024, 10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2 Best Workplace in Technology).• Ανταγωνιστικό πακέτο αποδοχών.• Διαρκείς εκπαιδεύσεις και σημαντικές προοπτικές εξέλιξης.• Ιδιωτική ιατροφαρμακευτική ασφάλιση.• Ψυχολογική γραμμή υποστήριξης.• Διαδικτυακά μαθήματα γυμναστικής.• Δωρεάν συμμετοχή στα εκπαιδευτικά προγράμματα του Epsilon Training και Epsilοn College.• Υβριδικό μοντέλο Εργασίας.

Retail Consultant_IQOM

Responsibilities:<ul><li>Translate business requirements into ERP functional and configuration requirements</li><li>Participate in analyzing customer needs and identifying opportunities for improvement</li><li>Liaise with the R&amp;D department for developing custom solution components when required</li><li>Provide ongoing support to our growing customer base of Pylon ERP software implementations</li><li>Manage testing and documenting of the ERP software configuration</li><li>Perform customer needs analysis and participate in business process solutions design and architecture</li><li>Compose development specifications and interact with customers to test modifications and resolve any issues that may arise</li><li>Be in charge of the completeness and quality of functional design</li><li>Provide user training to customers</li></ul> Requirements:<ul><li>At least 3 - 4 years experience in providing ERP software solution Services</li><li>Experience in Pylon ERP is a considerable plus</li><li>Computer Science or Economics or Finance&nbsp;Degree or equivalent</li><li>Strong presentation, communication (both written &amp; oral) skills</li><li>Strong ability to convey technical information to non-technical customers</li><li>Self - direction, attention to detail &amp; great customer focus</li><li>Excellent command of English, both written and oral</li><li>Preferred knowledge in SQL &amp; Javascript</li></ul> We Offer:<ul><li>Multi-awarded working environment (Fortune’s 100 Best Companies to Work For in Europe 2024,&nbsp;10 Best Workplaces Hellas,&nbsp;4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2&nbsp;Best Workplace in Technology&nbsp;Awards)</li><li>Competitive remuneration package</li><li>Ongoing training, opportunities &amp; career development</li><li>Private medical insurance</li><li>Psychological support line</li><li>Online personal- training programs</li><li>Free participation in Epsilon Training &amp; Epsilon College educational programs</li><li>Hybrid working model</li></ul>

ERP Consultant Athens 

ERP Consultant Thessaloniki

Epsilon Net, the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions,&nbsp;offers you:Career Growth&nbsp;– Become part of a team that fosters growth, learning, and personal development.Supportive Culture&nbsp;– Achieve greatness in a space that emphasizes cooperation, idea exchange, and a pursuit of excellence.Top Clients &amp; Technology&nbsp;– Join forces with top-tier business professionals and utilize the most innovative Microsoft tools.🟪Your RoleAs a CRM Solutions Consultant, you’ll play a key role in designing and delivering tailored solutions using Microsoft Dynamics 365. You'll collaborate with cross-functional teams and stakeholders to ensure that technology genuinely supports business growth.🟩Your Mission<ul><li>Client Interaction &amp; Requirement Analysis: Collaborate with clients to gather requirements and understand their business needs.</li><li>Configuration &amp; Customization: Design and configure Dynamics 365 solutions to meet client specifications and enhance user experience.</li><li>Project Lifecycle Management: Guide clients through the implementation process from start to finish, ensuring timely delivery and quality outcomes.</li><li>System Testing &amp; Troubleshooting: Perform testing to ensure solutions meet expectations and resolve any issues during implementation.</li><li>Training &amp; Support: Provide client training and ongoing support to ensure smooth use of Dynamics 365.</li><li>Continuous Improvement: Stay updated with Dynamics 365 features and recommend improvements to keep client solutions efficient and current.</li></ul>🟨What You Offer<ul><li>Βachelor’s degree in computer science, Software Engineering, Economics, Business Administration or another related field.</li><li>3+ years of experience with Microsoft Dynamics 365 CRM (Sales, Customer Service, or other modules).</li><li>Strong configuration and customization skills in Dynamics 365, with the ability to implement and optimize CRM solutions.</li><li>Proven experience in gathering client requirements and translating them into effective CRM solutions.</li><li>Solid understanding of CRM processes and workflows, with the ability to analyze and improve business operations.</li><li>Excellent communication skills, able to collaborate with clients and internal teams, and explain technical concepts clearly.</li></ul>🌟A great asset• Prior experience in implementing Microsoft Dynamics D365 CRM• Knowledge of Microsoft Power Platform (Power Apps, Power BI, Power Automate).• Valid Microsoft certifications – advantage🟫What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens &amp; Thessaloniki) / Remote for other cities.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

CRM Solutions Consultant (Microsoft Dynamics 365)

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