Due to our super fast growth, we’re looking for an IT Specialist to join our team! In this role you will be ensuring the team has everything related to IT in place and act as the specialist at our Helpdesk. You will be working as part of the central IT team that is based in Athens HQ. This is a great opportunity to take ownership and be part of building and developing Wolt’s IT operations. What you’ll be doing Working as a member of the Global IT Support team reporting to the IT Support Lead Responsible for IT aspects for our Athens HQ Office Assisting end-users with their questions and issues via our ticketing system Coordination and operation of the local IT logistics (incl. local IT asset management) Maintaining devices including employee devices, meeting rooms, printers etc. Collaborating with global teams to maintain centrally managed office networks Acting as facilitator with central teams for country specific IT projects Supporting local end-users with IT issues Our humble expectations Prior experience with working in a similar role Experience working in IT in large organizations and know-how of best practices in IT is considered an advantage Fluency in English to communicate with central teams. Local language is a plus to communicate with the local teams. Strong interest and experience in providing IT support in an office environment Plus: Technical knowledge of MacOS, ChromeOS and Windows as well as IT hardware Excellent interpersonal and communication skills, with an orientation on excellent service Quick thinking and the type of person with a “can do”-attitude Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Along with a competitive salary and benefits, you will also be eligible for our stock option plan.  Please note that we do not accept applications sent by mail. You should submit your application through our careers website!

Retail delivery on Wolt is growing rapidly and we look for an individual that can help us to constantly improve the operational excellence on both our and our partner’s side. You’ll be working closely with our local country teams, their respective Merchant Partners on the platform and other regional & global stakeholders to push on performance, manage complex operational processes and develop solutions. In this role, you are expected to take full ownership of the operational results in New Verticals within Wolt’s South operating region, working closely with our local Account Managers and the operational teams of our Merchants. Our team will be small and spread out but will work closely together, consisting of one Global and two Regional Heads of Retail Operations.   What you’ll be doing Drive exceptional quality and growth in retail delivery, including e.g. Improvement on unfulfilled or missing items within our customer’s orders Collaboration on the Merchant’s capabilities to handle assortment replenishment, planogram, operating practices and quality control in relation to picking online orders Reviews of Merchant compliance (common KPIs, picker & venue performance management) Supporting the Merchant in assortment integrations for price, stock, order management and finance reconciliation.  Serve as a communication bridge between our merchants, local teams, regional management and product stakeholders. Analyse and develop process flows, set up operational best practices, and support related product roll-outs for both us as well as for our partners. Teach and coach our country teams according to those standards and hold them accountable. Our humble expectations You have significant (5-8 years) work experience within similar industries, FMCG, retail, technology or related. Experience with previous operational focus in e-commerce or digital marketplaces is a huge plus. You do not shy away from getting your hands dirty, building and testing, or doing onsite visits - you have prior experience in a fast-moving environment with a strong focus on achieving targets and getting things done. You have solid project management experience with complex problem solving skills. You have a multicultural understanding and you can move others in the right direction in an international environment. You are comfortable with data, enjoy solving problems and have solid analytical skills (ideally paired with experience in using online data tools - e.g. Looker). You have strong attention to detail and ability to own and drive, work independently and ask for guidance when needed. You communicate clearly and concisely in written and verbal comms and are fluent in English. Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Along with a competitive salary and benefits, you will also be eligible for our stock option plan. You will fit into a truly diverse team across 27 countries - what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda. We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! If you have any further questions about the position before submitting an application, you can turn to: Caroline Sørensen, Talent Acquisition Partner: [email protected] Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page and send your application in English.

We are looking for part-time Store Operations Associates (20 hours per week with rotating shifts) to join our Wolt Market teams in Thessaloniki (Papafi - Eastern Thessaloniki and Central - near Vardaris train station)! 🤩 What you’ll be doing Taking in orders through our Merchant app Picking and packing groceries, and handing them to customers and courier partners Unloading food and supplies that we receive from vendors Managing our internal systems which include precise information about nutrients and allergens Maintaining order and cleanliness of the store Our humble expectations You are proactive and a fast learner with the ability to multitask Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Markets are open from 07:00 to 03:00 (Papafi) and 07:00 to 00:00 (Central), 7 days a week Experience from working in a grocery store is an advantage! Fluency in Greek You have the right to work in Greece What you’ll get by joining us 👏🏻Wolt credits cashback benefit 💙Employee assistance program 👩🏽‍💻Wolt-wide training programs 🥳Team budgets per year 🍊Snacks at the store Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on a n on-going basis, so send through your application along with your CV as soon as possible! 💙

We are looking for Store Operations Associates (full-time and part-time) to join our Wolt Market teams in Athens! 🤩 What you’ll be doing Taking in orders through our Merchant app Picking and packing groceries, and handing them to customers and courier partners Unloading food and supplies that we receive from vendors Managing our internal systems which include precise information about nutrients and allergens Maintaining order and cleanliness of the store Our humble expectations You are proactive and a fast learner with the ability to multitask Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Markets are open 7 days a week Experience from working in a grocery store is an advantage! Fluency in Greek You have the right to work in Greece What you 'll get by joining us 👏🏻Wolt credits cashback benefit 💙Employee assistance program 👩🏽‍💻Wolt-wide training programs 🥳Team budgets per year 🍊Snacks at the store Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

We are looking for Store Operations Associates (full-time and part-time) to join our Wolt Market teams in Athens! 🤩 What you’ll be doing Taking in orders through our Merchant app Picking and packing groceries, and handing them to customers and courier partners Unloading food and supplies that we receive from vendors Managing our internal systems which include precise information about nutrients and allergens Maintaining order and cleanliness of the store Our humble expectations You are proactive and a fast learner with the ability to multitask Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Markets are open 7 days a week Experience from working in a grocery store is an advantage! Fluency in Greek You have the right to work in Greece What you 'll get by joining us 👏🏻Wolt credits cashback benefit 💙Employee assistance program 👩🏽‍💻Wolt-wide training programs 🥳Team budgets per year 🍊Snacks at the store Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

We are looking for a full-time and a part-time Store Operations Associate to join our Wolt Market team in Marousi! 🤩 What you’ll be doing Taking in orders through our Merchant app Picking and packing groceries, and handing them to customers and courier partners Unloading food and supplies that we receive from vendors Managing our internal systems which include precise information about nutrients and allergens Maintaining order and cleanliness of the store Our humble expectations You are proactive and a fast learner with the ability to multitask Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Market is open 7 days a week from 07:00 AM to 03:00 AM Experience from working in a grocery store is an advantage! Fluency in Greek You have the right to work in Greece Benefits 👏🏻Wolt credits cashback benefit 💙Employee assistance program 👩🏽‍💻Wolt-wide training programs 🥳Team budgets per year 🍊Snacks at the store Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

We are looking for a full-time and a part-time Store Operations Associate to join our Wolt Market team in Marousi! 🤩 What you’ll be doing Taking in orders through our Merchant app Picking and packing groceries, and handing them to customers and courier partners Unloading food and supplies that we receive from vendors Managing our internal systems which include precise information about nutrients and allergens Maintaining order and cleanliness of the store Our humble expectations You are proactive and a fast learner with the ability to multitask Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Market is open 7 days a week from 07:00 AM to 03:00 AM Experience from working in a grocery store is an advantage! Fluency in Greek You have the right to work in Greece Benefits 👏🏻Wolt credits cashback benefit 💙Employee assistance program 👩🏽‍💻Wolt-wide training programs 🥳Team budgets per year 🍊Snacks at the store Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

We are looking for a part-time Store Operations Associate to join our Wolt Market team in Piraeus! 🤩 What you’ll be doing Taking in orders through our Merchant app Picking and packing groceries, and handing them to customers and courier partners Unloading food and supplies that we receive from vendors Managing our internal systems which include precise information about nutrients and allergens Maintaining order and cleanliness of the store Our humble expectations You are proactive and a fast learner with the ability to multitask Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Market is open 7 days a week Experience from working in a grocery store is an advantage! Fluency in Greek You have the right to work in Greece What you 'll get by joining us 👏🏻Wolt credits cashback benefit 💙Employee assistance program 👩🏽‍💻Wolt-wide training programs 🥳Team budgets per year 🍊Snacks at the store Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

We're currently looking for full-time Support Associates to join our team remotely from multiple regions across Greece (Eastern Macedonia and Thrace, Peloponnese, Epirus, Crete)! Kindly note that only candidates based outside of Athens & Thessaloniki are eligible for our remote openings. If you are based in Athens, please apply here. Applicants based in Thessaloniki can apply here! :)  In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends. If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.  Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!  Attitude: Take ownership beyond the obvious. What you'll be doing Handling our 24/7 customer, venue partner and courier partner support together with the team. Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone. Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations. Developing our customer, venue partner and courier partner support together with the team. Our humble expectations It's a shift-based role, so you are able to work during mornings, nights and weekends - we are open 7 days a week (40 hours per week). You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support team. You are a fast learner and attentive to both small details and the bigger picture. Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority. You're an expert when it comes to your region's food scene, traffic patterns, and the different areas of your city. You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment. Fluency in Greek and ability to work in English is required. Next steps If you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!  We will be reviewing applications on an on-going basis, so send through your application ASAP :)

We're currently looking for full-time Support Associates to join our team remotely from multiple regions across Greece (Eastern Macedonia and Thrace, Peloponnese, Epirus, Crete)! Kindly note that only candidates based outside of Athens & Thessaloniki are eligible for our remote openings. If you are based in Athens, please apply here. Applicants based in Thessaloniki can apply here! :)  In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends. If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.  Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!  Attitude: Take ownership beyond the obvious. What you'll be doing Handling our 24/7 customer, venue partner and courier partner support together with the team. Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone. Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations. Developing our customer, venue partner and courier partner support together with the team. Our humble expectations It's a shift-based role, so you are able to work during mornings, nights and weekends - we are open 7 days a week (40 hours per week). You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support team. You are a fast learner and attentive to both small details and the bigger picture. Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority. You're an expert when it comes to your region's food scene, traffic patterns, and the different areas of your city. You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment. Fluency in Greek and ability to work in English is required. Next steps If you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!  We will be reviewing applications on an on-going basis, so send through your application ASAP :)