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Reservation Processing: Handle reservations across various channels, maintaining accurate records in the Opera Property Management SystemRate and Package Knowledge: Possess thorough understanding of room types, rates, and packages to support the commercial strategy set by revenue managementCommunication and CRM Management: Manage daily communications, maintain files, and create quotations and confirmations using CRM systemsFront Desk Liaison: Coordinate with front desk staff to relay reservation details and manage cancellations or modificationsRate Monitoring and Forecasting: Conduct daily rate checks, monitor room availability, and assist in forecasting room revenue and occupancyCustomer Service Excellence: Provide exceptional customer service, including local recommendations and guidance, while adhering to operational standardsWhat will you bring?Previous experience in reservations or front office, ideally within the Tourism/Hospitality or Luxury industryFluency in French&nbsp;and EnglishA degree or diploma in Tourism or Hospitality is beneficialFamiliarity with Hospitality Software (Opera, Fidelio, Protel, Ermis, etc.) is advantageousExcellent verbal and written communication abilities, particularly in customer-facing scenariosFlexible and adaptableWhat we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Rooms Reservation Agent

Sales Strategy Development: Support department development strategy and its implementation. Identify target markets and potential clients to grow the resort’s customer base.Client Relationship Management: Performs general office duties to support S&amp;M (e.g. filing, sending emails, typing). Build and maintain strong relationships with existing and prospective clients and B2B including travel agents, corporate accounts, and individual guests. Provide exceptional customer service to enhance client satisfaction and loyalty (B2B &amp; B2C). Support the DOS/SM during the contracting cycle. Distributes special offers, price lists and promotional materials to the trade as instructed.Sales Presentations: Performs hotel site inspections or host fam trips with partners/clients as needed. Collaborate within Sani/Ikos Group presentations and site visits for potential clients, showcasing the resort's facilities and services. Attend hotel and industry related functions and tradeshows when required. Prepare customized proposals and contracts based on client needs and load contacts and sales call reports into CRM.Market Research: Provide feedback to management on market demands and guest preferences.Collaboration: Work closely with the marketing team to support promotional materials and campaigns. Collaborate with other departments to ensure seamless service delivery to clients.Reporting: Submits invoices in ERP, upload contracts and other documents in SharePoint. Maintain accurate records of sales activities and client interactions. Prepare regular reports on sales performance and forecasts for management.What will you bring?Education: University degree in Hospitality Business Administration, Economics, Communications, Marketing, or a related field (preferred).Experience: 2–3 years of proven experience in similar position.Technical Skills: Excellent knowledge of MS Office.Technical Skills: Excellent knowledge of Opera.Languages: Proficiency in English.Languages: Proficiency in German.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Sales Executive DACH market

Support Finance department in the transition from traditional reporting tools (Excel &amp; PowerPoint) to the CPM system, by collecting, uploading, and validating financial and non-financial historical/forecasted data in the system to ensure accuracy and timeliness, ensuring data consistency across the platform and collaborating with other functions to resolve discrepancies.Corporate Performance Management Tool Administration, undergoing training to certify in CCH Tagetik (CPM system), taking ownership of administering the tool including managing the data model, monitoring system performance, troubleshooting and resolving issues, and acting as a liaison with the software provider for technical support and updates.User Training &amp; Support in the CPM system, acting as system evangelist by providing ongoing support, troubleshooting, and guidance to users, developing and maintaining user guides, training materials and FAQs, and conducting training sessions to ensure proper usage and understanding of the tool’s functionalities.System Integration &amp; Improvements by working closely with IT/Data teams to integrate the performance tool with other enterprise systems (e.g., ERP, CRM, BI tools), identifying opportunities for process improvement and recommending enhancements, and collaborating with external vendors to implement upgrades, patches, and new features.Financial Reporting &amp; Data Analysis, utilizing advanced Excel Power Query and SQL skills to convert existing planning models into the CPM system, creating insightful reports and dashboards related to financial performance, forecasts, and other business-critical metrics, and ensuring the integrity and accuracy of data used in reports and dashboards.Cross-functional Collaboration &amp; Continuous Improvement by partnering with stakeholders from various departments to understand reporting needs and deliver value through the CPM tool, while continuously seeking feedback from users to drive system enhancements and improve overall user experience.What will you bring?Education: Bachelor’s degree in Information Systems, Business Administration, Data Analytics, or a related field. Postgraduate degree in a related field (nice to have).Experience in Data &amp; Reporting: Minimum 5 years of experience in data modelling, ideally in Finance. Experience with data analysis, performance reporting, and corporate KPI tracking.Experience with Systems &amp; Tools: Experience administering ERP/CPM tools (CCH Tagetik is considered an asset). Experience with system integration is a plus.Technical Skills: Strong understanding of data modeling, data integrity, and performance metrics. Advanced knowledge of SQL, Excel, and other data processing/visualization tools (Power BI is a plus).Communication &amp; Problem Solving: Excellent communication skills, both written and verbal, to explain technical concepts to non-technical users. Strong problem-solving skills and the ability to work independently and collaboratively.This position follows a flexible hybrid work model, combining remote work with in-person collaboration. Regular travel to our headquarters in Thessaloniki will be requiered as part of the role.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

SQL & Financial Systems Analyst

Your main purposeSales Strategy &amp; Market Research: Support department development strategy and its implementation. Identify target markets and potential clients to grow the resort’s customer base. Provide feedback to management on market demands and guest preferences.Client Relationship Management: Deliver exceptional, personalized service to high-net-worth clients, VIPs, elite guests &amp; luxury B2B partners. Maintain accurate records of guest preferences, feedback, and prior requests in the guest profile system.Pre-Arrival Coordination: Collect pre-arrival requests of B2C/B2B customers with reserved Elite Portfolio accommodation bookings and communicate details to the respective Operations Team, following the Elite Portfolio communication workflow &amp; standards.Administrative &amp; CRM Support: Perform general office duties to support Sales (e.g. filing, sending emails, typing). Maintain accurate records of sales activities and client interactions in CRM. Submit invoices in ERP and upload contracts/documents in SharePoint.Sales Presentations &amp; Events: Perform hotel site inspections or host fam trips with partners/clients. Collaborate on Sani/Ikos Group presentations and site visits for potential clients. Attend hotel and industry-related functions and tradeshows when required.Cross-Department Collaboration: Collaborate with other departments (Reservations, Operations Teams) to ensure seamless service delivery to clients and B2B partners.What will you bring?Educational Background:&nbsp;University degree in Hospitality, Business Administration, Economics, Communications, Marketing, or a related field (preferred).Professional Experience: 2–3 years of proven experience in a similar position within the hospitality or luxury service sector.Technical Skills: Excellent command of MS Office applications and Opera system.Language Skills – English:&nbsp;Language proficiency in English (mandatory).Language Skills – Additional: Proficiency in a second language such as German, French, Spanish, or Russian (preferred).Industry Knowledge:&nbsp;Strong communication, organizational, and interpersonal skills with attention to detail and guest service excellence.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Sales Executive Elite Portfolio

Design Evaluation:&nbsp;Review and assess architectural and structural designs to ensure compliance with project requirements, regulations, and technical standards.Technical &amp; Estimation Support:&nbsp;Provide technical assistance to the pre-measurement and cost estimation teams, contributing to the accuracy and efficiency of quantity take-offs and budgeting processes.Project &amp; Site Management:&nbsp;Oversee designated parts of construction projects, supervise building works on-site, ensure proper implementation of technical designs and drawings, and coordinate subcontractors to meet quality and timeline expectations.Procurement Coordination:&nbsp;Liaise with quantity surveyors regarding material pricing, ordering, and procurement to ensure project cost control and timely availability of resources.Operational Flexibility:&nbsp;Perform multitasking duties as required, demonstrate adaptability in taking on additional responsibilities, and support cross-functional teams as needed.Mobility &amp; Communication:&nbsp;Remain flexible for travel or relocation to other regions based on business needs and attend meetings as requested by the Technical Operations Director to ensure effective communication and alignment.What will you bring?Educational Background:&nbsp;Master’s degree (MSc) in Civil Engineering from a recognized institution.Professional Experience:&nbsp;5 to 15 years of proven experience in a relevant position within the construction or engineering sector.MS Office Proficiency:&nbsp;Advanced knowledge and practical experience with Microsoft Office tools, particularly Excel and Word.Project Management Tools:&nbsp;Strong proficiency in Microsoft Project for planning, scheduling, and monitoring project progress.Technical Drawing Skills:&nbsp;Excellent command of AutoCAD for reviewing and developing technical drawings and designs.Language Skills:&nbsp;Fluency in English, both written and verbal, with the ability to communicate effectively in a professional environment.&nbsp;&nbsp;What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Site Civil Engineer

Your skills<ul><li>Minimum 18 months of experience in a similar IT support role</li><li>Knowledge of Windows 10/11 and Microsoft Office 365</li><li>Basic understanding of Active Directory, Azure VPN, and networking concepts</li><li>Good communication skills in English and local language</li><li>Ability to work independently, follow instructions, and meet deadlines</li><li>Familiarity with PC hardware and ability to handle physical equipment</li></ul>Your tasks<ul><li>Provide hands-on support to install, troubleshoot, and repair desktops, laptops, printers, and other IT equipment</li><li>Manage software issues, focusing on Microsoft Office 365, and assist with user accounts via Active Directory and Azure VPN</li><li>Log and manage IT support tickets accurately and on time</li><li>Perform basic network troubleshooting (TCP/IP, VPN, DNS, DHCP)</li><li>Set up PC workstations, carry out device rollouts, and manage IT inventory</li><li>Support meeting room equipment and provide on-site smart hands assistance for network and server devices</li></ul>Be part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.Your benefits<ul><li>Buddy program</li><li>Health/ Medical insurance</li><li>International job opportunities</li><li>Onboarding program</li><li>Staff discounts</li><li>Unlimited employment contract</li></ul>

Onsite Technician

Your skills<ul><li>Erste Erfahrung im HR-Bereich, idealerweise im Recruiting</li><li>Sehr gute Deutschkenntnisse (mind. C1) sowie gute Englischkenntnisse</li><li>Ausgeprägte kommunikative und zwischenmenschliche Fähigkeiten</li><li>Bitte sende deinen CV auf Deutsch oder Englisch</li></ul>Your tasksMit viel Leidenschaft unterstützen wir Hemmersbach dabei, weiter zu wachsen und echte WOW-Effekte zu erzielen. Jetzt suchen wir Verstärkung für unser deutsches Recruiting-Team in Athen. Wenn du eine verantwortungsvolle Aufgabe im Performance Recruiting suchst und gerne eigene Ideen einbringst – dann freuen wir uns auf deine Recruiting-Power!<ul><li>Du bist erster Ansprechpartner und Berater für unsere Kollegen und arbeitest eng mit verschiedenen Fachabteilungen bei Hemmersbach zusammen.</li><li>Du übernimmst den kompletten Inhouse-Recruiting-Prozess für Positionen im IT- und kaufmännischen Bereich – von der Ausschreibung über die Vorauswahl bis hin zu Interviews und finaler Einstellung.</li><li>In enger Zusammenarbeit mit den Hiring Managern formulierst du Erwartungen und bietest fundierte, hochwertige HR-Unterstützung im Entscheidungsprozess.</li><li>Du begleitest neue Mitarbeitende durch den gesamten Einstellungsprozess hinweg.</li><li>Active Sourcing, Identifikation und Direktansprache geeigneter Kandidaten über verschiedene Kanäle gehören zu deinem Tagesgeschäft.</li><li>Gemeinsam mit deinem Team entwickelst du unsere Recruiting-Strategien weiter und bringst neue Ideen ein, um unsere Performance stetig zu verbessern.</li></ul>Be part of usHemmersbach erbringt IT-Infrastrukturservices in mehr als 190 Ländern mit 50 eigenen Niederlassungen. Wir arbeiten exklusiv für die führenden Unternehmen der IT-Branche. Wir gehen die Extrameile und begeistern dabei nicht nur unsere Kunden, sondern machen auch die Welt zu einem besseren Ort: 20 % unseres Gewinns fließen in unsere Direct Actions Hemmersbach Rhino Force und Hemmersbach Kids' Family. Deshalb ist Hemmersbach The Social Purpose IT Company.In dieser Stellenausschreibung wird durchgehend die männliche Form verwendet. Im Sinne des Gleichbehandlungsgesetzes sind diese Bezeichnungen nicht als geschlechtsspezifisch zu verstehen.Your benefits<ul><li>Firmenevents</li><li>Internationale Atmosphäre</li><li>Interne Weiterentwicklungsmöglichkeiten</li><li>Krankenversicherung</li><li>Mitarbeiterrabatte</li><li>Mobile working</li><li>Onboarding Programm</li><li>Shuttle Bus</li></ul>

Recruiter (m/f/d) with German / Deutsch - Athen 17879

Be a part of a ground-breaking changeAt PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.Marketing at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the digital, omni-channel team that’s driving our huge commercial transformation. As a Brand Content Manager, you will play a key role in elevating brand leadership in Greece by designing and deploying brand building strategies across all channels.Your ‘day to day’:<ul><li>Lead brand building and embed brand guidelines in all commercial programs, projects and initiatives.</li><li>Create Brand Building campaigns and Consumer Events aiming to strengthen the emotional link between consumers and the brand, in alignment with consumer context and brand objectives.</li><li>Design and develop communication assets and narratives for internal and external activations</li><li>Participate in commercial programs, projects and initiatives providing brand deep expertise, from idea generation to go-to-market and execution.</li><li>Manage marketing agencies and third parties and follow-up on the day-to-day business with them to ensure good collaboration, impactful deliverables, fast execution and controlled cost of activities as part of marketing budget.</li><li>Identify key opportunities for local campaigns not included in the global calendar, based on expertise and knowledge of the local trends and business environment.</li><li>Liaise with Region and Central Category teams to ensure best-in-class design and implementation of global and regional mandates as to brand activation.</li><li>Continuously assess and monitor effectiveness of brand activations.</li><li>Control and analyze brand activities' budget on a systematic basis to ensure efficiency and cost effectiveness.</li><li>Ensure that execution of all brand activities are done by applying with “Marketing code” and applicable legislation.</li></ul>Who we’re looking for:<ul><li>7+ years of experience in Brand / Marketing role, ideally in a multinational or big local company with proved performance in developing meaningful marketing or communication campaigns.</li><li>Bachelors’ degree in Marketing/Communication, Business Administration or related fields.</li><li>Master in Business Administration/Marketing would be considered an asset.</li><li>Strong presentation skills and master storyteller.</li><li>Excellent written and verbal communication skills both in Greek and English.</li><li>MS Office advanced capabilities &amp; good understanding in online tools.</li><li>Digital marketing &amp; social media strategies understanding.</li></ul>What we offer:Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:<ul><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to deliver a smoke-free future.</li></ul>

Brand Content Manager

Be a part of a revolutionary change.At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.&nbsp;Join Our LAMPs TeamOur LAMPs Team, known externally as Ho.Re.Ca, has a direct impact on our new mission: converting smokers to our ground-breaking, smoke-free IQOS products and engaging with our consumers in a relevant way, enabling the dialogue with the IQOS brand. You will be part of the LAMPs team, which belongs to the Experience Channels Commercial Team, responsible for the orchestration of the experience we provide to our consumers across channels.&nbsp;Your ‘day to day’:This role is specific to the Attica region, and you will:• Supervise and brief respective 3rd party partners, assign responsibilities, monitor and evaluate their performance. Assure high quality execution of their assigned responsibilities (consumer engagement activities, brand presentation, data collection)• Ensure optimal portfolio handling, Permanent Point of Sale Material (PPOSM) and visibility agreement, implementation of consumer and channel’s engagements programs• Engage in direct consumer contact at relevant touch points to get insights and address identified opportunities and issues• Analyze territory performance data in order to identify opportunities and gaps, set clear objectives and allocate available resources• Provide feedback to Commercial Planning and Marketing departments to improve efficiency and relevancy of consumer engagement mechanics to the consumers• Coordinate the execution of Events together with commercial planning team&nbsp;&nbsp;&nbsp;Who we’re looking for:• University degree in any field• 3-7 years of professional experience in Field Sales/Commercial roles, ideally in a multinational company• A confident and positive attitude, focused on strong collaboration and positive influence• Advanced problem-solving skills coupled with the ability to present complex concepts when needed and make data-driven decisions• Adept use of MS Excel, Word and PowerPoint• Valid driving license• Fluency in English and Greek• Fulfilled military obligations (if applicable)&nbsp;&nbsp;What we offer:Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you can:• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.Take pride to deliver a smoke-free future.

Ho.Re.Ca Sales Team Leader

Your ‘day to day’&nbsp;<ul><li>Operate and monitor the production equipment according to production plans to deliver high consumer service level</li><li>Adjust equipment, deploy preventive maintenance principles, and fix mechanical failures to achieve and improve targeted KPIs</li><li>Proactively cooperate with the quality department to prevent quality incidents, reduction, and elimination of non-conformities in the process and product integrity.</li><li>Ensure that documentation relevant with production and technical processes is properly completed and autonomous execution of advanced problem-solving activities</li><li>Participate to Production lines daily direction setting process to support timely triggers definition and KPIs improvement through effective corrective actions definition</li><li>Ensure compliance to all PMI and legal standards, policies and guidelines related to Environment, Health, Safety, Sustainability and Quality.</li></ul>Important note: Our Factory in Aspropyrgos operates 24x7, the role includes Rotating Shifts, and the working schedule is 4 working days followed by 2 days off.&nbsp;Who we’re looking for<ul><li>Technical academic background, Department of Mechanical Engineering/Automation/Electrical Engineering or equivalent</li><li>Previous working experience in industrial environment will be considered a plus</li><li>Passionate individuals who yearn for challenges, continuous learning and growth opportunities</li><li>Fluency in English (verbal &amp; written)</li><li>Completed Military obligations (if applicable)</li></ul>&nbsp;What we offerOur success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:<ul><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to deliver a smoke-free future.</li></ul>

Process Technician

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