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You’ll evaluate and analyze customer interactions, then provide feedback and training to improve the customer experience and satisfaction scores. While evaluating customer contacts with your active listening and observation skills, you’ll pinpoint areas for improvement and ensure the team delivers accurate product information . From there, you’ll use your honest and empathetic manner to motivate individual team members through engaging training and offering best practice to help them succeed in quality customer experience in every contact. You'll report to the Ops Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.· Use your thorough knowledge and understanding of client specific contact handling processes and product knowledge requirements to prepare reports/feedback. · Review agents’ conversations across all contact touchpoints to measure teams’ performance and track customer support quality. · Bring your excellent time management and organizational skills to manage multiple, complex, on‐going tasks. · Provide feedback in an open and empathetic conversation with team members to train and cover topics related to customer handling processes. · Contribute towards process controls, standard operating procedures (SOPs), and supporting documentation for training, onboarding, and customer support. · Contribute to QA calibration sessions to evaluate agent performance. · Ensures communication is effectively delivered and appropriately addresses all quality concerns. · Serve as an intermediary for escalations from agents and customers. · Report support teams’ performance to supervisors and maintain monthly performance logs. · Implement and ensure compliance with the company’s policies on customer service quality. · Identify process improvement opportunities to update SOPs. · Participate in team meetings to discuss customer service trends, agent review feedback, and implementation of quality management strategies. · Support onboarding processes and new hire’s training. · Review agents’ conversations across all contact touchpoints to measure teams’ performance and track customer support quality.· Maintain and improve product knowledge be of contact center performance and functional requirements.What You Bring to the Role· Associate degree, technical school or equivalent work experience. · Engage and support in making sure the team has the proper tools to accomplish day-to-day tasks. · Consistently mentor and inspire others. · Significant customer service and contact center experience. · Understanding, interpreting, and manipulating data for reportingWhat You Can Expect· Supportive of your career and professional development · An inclusive culture and community minded organization where giving back is encouraged · A global team of curious lifelong learners guided by our company values · Ask us about our paid time off (PTO) and wellness and healthcare benefits · And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Quality Assurance Specialist

Λητώ, τα Βρεφικά Πολυκαταστήματα με ηγετική θέση στον κλάδο, ζητούν Υποδιευθυντή για την στελέχωση του καταστήματος στον&nbsp;Άλιμο, Λαμίας 3.Με πολλή αγάπη και φροντίδα, προσφέρουμε στη μαμά και το μωρό τα πλέον αξιόπιστα και ασφαλή προϊόντα, διαθέτοντας παράλληλα χρήσιμες και πρωτοποριακές υπηρεσίες για μία πιο άνετη, όμορφη και ξεκούραστη καθημερινότητα!Με το εξειδικευμένο προσωπικό και τα καινοτόμα προϊόντα μας, ζούμε κι εμείς τον ερχομό κάθε μωρού μοναδικά. Συμβουλεύουμε και καθοδηγούμε τους νέους γονείς με εύκολες και λειτουργικές λύσεις από την γέννηση μέχρι και τα πρώτα χρόνια της ανάπτυξης.Βασικές Αρμοδιότητες:<ul><li>Συμμετοχή στην εύρυθμη και αποτελεσματική λειτουργία του καταστήματος</li><li>Έλεγχος τήρησης και εφαρμογής των διαδικασιών σύμφωνα με τον προγραμματισμό της εταιρίας</li><li>Ενεργή συμμετοχή στη γενικότερη εικόνα του καταστήματος με καθημερινή φροντίδα και παρακολούθηση</li><li>Εξυπηρέτηση πελατών με στόχο την μέγιστη ικανοποίηση και την πιστότητα</li><li>Φροντίδα για την παραλαβή και την τακτοποίηση των εμπορευμάτων στον χώρο πώλησης</li></ul>Προφίλ υποψηφίου:<ul><li>Προηγούμενη εργασιακή εμπειρία σε αντίστοιχη θέση 3-5 έτη</li><li>Πολύ καλή γνώση MS office και εμπορικών προγραμμάτων</li><li>Ικανοποιητική γνώση της Αγγλικής γλώσσας</li><li>Ευχάριστη &amp; θετική διάθεση, ομαδικό πνεύμα</li><li>Πελατοκεντρική κουλτούρα, οργανωτικές και επικοινωνιακές δεξιότητες</li></ul>Θα εκτιμηθούν επιπλέον:<ul><li>Γνώση του εμπορικού προγράμματος softone</li><li>Χειρισμός &amp; γνώση ταμείου</li><li>Πτυχίο ECDL</li></ul>Προσφέρουμε:<ul><li>Σταθερή συνεργασία με σύμβαση αορίστου χρόνου</li><li>Σύγχρονο και ευχάριστο περιβάλλον εργασίας</li><li>Προοπτικές εξέλιξης εντός του καταστήματος </li></ul>Στο τελικό στάδιο θα ζητηθούν συστάσεις

Υποδιευθυντής Καταστήματος | Άλιμος

Λητώ, τα Βρεφικά Πολυκαταστήματα με ηγετική θέση στον κλάδο, ζητούν&nbsp;Σύμβουλο Πωλήσεων - Ταμία,&nbsp;για&nbsp; πλήρη ή μερική απασχόληση για την στελέχωση του καταστήματος στη&nbsp;Λάρισα , στο&nbsp;8ο χλμ ΠΕΟ Λάρισας-Αθήνας.Με πολλή αγάπη και φροντίδα, προσφέρουμε στη μαμά και το μωρό τα πλέον αξιόπιστα και ασφαλή προϊόντα, διαθέτοντας παράλληλα χρήσιμες και πρωτοποριακές υπηρεσίες για μία πιο άνετη, όμορφη και ξεκούραστη καθημερινότητα!Με το εξειδικευμένο προσωπικό και τα καινοτόμα προϊόντα μας, ζούμε κι εμείς τον ερχομό κάθε μωρού μοναδικά. Συμβουλεύουμε και καθοδηγούμε τους νέους γονείς με εύκολες και λειτουργικές λύσεις από την γέννηση μέχρι και τα πρώτα χρόνια της ανάπτυξης.Βασικές αρμοδιότητες:<ul><li>Εξυπηρέτηση &amp; ικανοποίηση πελατών</li><li>Επικοινωνία με πελάτες τηλεφωνικά &amp; ηλεκτρονικά</li><li>Παραλαβή &amp; τακτοποίηση εμπορευμάτων στον χώρο πώλησης</li><li>Καθημερινή φροντίδα της εικόνας του καταστήματος</li></ul>Απαραίτητα ΠροσόνταΠροφίλ υποψηφίου:<ul><li>Ελάχιστη προηγούμενη εμπειρία στις πωλήσεις, 3 έτη</li><li>Γνώση Η/Υ &amp; MS office</li><li>Εξοικείωση με εμπορικά προγράμματα</li><li>Ευχάριστη &amp; θετική διάθεση, οργανωτικό &amp; ομαδικό πνεύμα</li></ul>Θα εκτιμηθούν επιπλέον:<ul><li>Γνώση Αγγλικής γλώσσας</li><li>Χειρισμός &amp; γνώση ταμείου</li><li>Πτυχίο ECDL</li></ul>ΠαροχέςΠροσφέρουμε:<ul><li>Διαρκή εκπαίδευση</li><li>Σταθερή συνεργασία με σύμβαση αορίστου χρόνου</li><li>Σύγχρονο και ευχάριστο περιβάλλον εργασίας</li></ul>Στο τελικό στάδιο θα ζητηθούν συστάσεις.

Σύμβουλος Πωλήσεων - Ταμίας | Λάρισα

Must be able to identify and qualify new accounts that have the potential to generate revenue for the resort for both Rooms and Food and Beverage, as well as manage the existing account base to increase sales through repeat business. Sales Manager must meet and exceed forecast of revenue and room night production, as well as sales activity goals outlined in the annual plan.Under the direction of the Director of Sales, the incumbent will handle the allocated source markets for the Resort.Duties include, but are not limited to, developing new key accounts, building on existing accounts and achieving sales goals.The position is based in Athens and requires business trips to the property during its operational period.&nbsp;Job Responsibilities<ul><li>Identify, solicit and develop existing and new accounts,</li><li>Represent company in designated events (IE Trade Shows, Product Launches Etc.),</li><li>Travel as designated to conduct sales presentations,</li><li>Develop and monitor action plans for designated accounts in order to meet departmental goals,</li><li>Coordinate incentive programs with designated accounts as needed,</li><li>Act as a liaison between the Company and the client; serve as the spoke person on behalf of the company,</li><li>To ensure delivery of best support and customer service to clients,</li><li>To anticipate and address clients’ needs in order to exceed their expectations,</li><li>To plan, organize and host client events, familiarization trips, trade and consumer shows, and internal clients/ hotels’ sales,</li><li>Plan and conduct creative site inspections,</li><li>To identify and profile new market opportunities,</li><li>To use approved presentation materials &amp; procedures to ensure brand consistency,</li><li>To create an outstanding brand image in every interaction with clients,</li><li>To maintain a high level of product and service awareness in order to explain and sell services and facilities to clients effectively,</li><li>To plan and provide clients’ training sessions, as needed and required, in order to enhance clients’ productivity and improve revenue generation,</li><li>To maintain a high level of competition product knowledge, market intelligence and pricing and to make recommendations for strategic or tactical amendments to rates,</li><li>To set high performance standards and to pursue aggressive goals,</li><li>To strive for constant improvements and to take responsibility for achieving business results,</li><li>Maintaining rate integrity and maximizing yield opportunities in cooperation with revenue management,</li><li>Negotiate cooperative marketing programs and work closely with Brand Communications in ensuring brand integrity with assigned account’s channels of distribution,</li><li>Communicate contractual and promotional rate information to assigned accounts,</li><li>Provide on-going support / account maintenance including inventory and billing issues,</li><li>Ensure internal and hotel departments understand issues related to assigned accounts,</li><li>Coordinate and up-date departmental reports as designated,</li><li>Acts with a degree of independence as liaison with both internal and external clients; Handle clients’ requests and complaints as appropriate.</li></ul>&nbsp;Job Requirements&nbsp;<ul><li>Minimum of five (5) years’ experience in a similar position,</li><li>Sales oriented individual,</li><li>Excellent verbal/written communication skills,</li><li>Strong background in all aspects of leisure sales,</li><li>Strong Command of the English Language,</li><li>Ability to handle multiple tasks.</li></ul>

Sales Manager / One&Only Kea Island 6555

Supports the planning and implementation of all resort systems, ensures that all systems running within the hotel are maintained to a level that delivers the most efficient services for our customers and that they are in compliance with One&amp;Only Resorts standards of operation. Provides support to the users of Information systems through direct interaction and through the identification and coordination of ongoing training needs.&nbsp;Key duties and responsibilities&nbsp;<ul><li>Support systems management procedures and practices to ensure the optimal operating effectiveness and integrity of data.</li><li>Manages and motivate any subordinate staff to achieve high levels of job satisfaction and productivity.</li><li>Maintains communications and information exchange between hotel and area staff to ensure optimum sharing of direction and solutions.</li><li>Support the information system function within the resorts using appropriate systems management procedures and practices to ensure the operating effectiveness and integrity of data.</li><li>Fulfill 7*24 hours on call duties as required.</li><li>Assists with all aspects of implementing new and innovative business concepts.</li><li>Provides guidance to all computer users for all types of program, to enable them to perform their duties smoothly.</li><li>Manages the resort in the entire network maintenance, this includes administration and documentation of computer networks, telephones and cable TV networks.</li><li>Helps the resort in system automation, configuration and maintenance of LAN applications, including implementation, coordination, control, usage monitoring, security, troubleshooting, training and development of specialized processors.</li><li>Controls day-to-day operation of the IT Department.</li><li>Responsible for overall administration of staff personal computers within the enterprise, ensures compatibility and integration with the enterprise’s strategies.</li><li>Evaluates, selects and implements new products or services, comprehensive systems analysis and progressive support methodologies for all LAN application.</li><li>Is creative, positive and delivers new ideas for constant improvement of IT Department.</li><li>Coordinates with implementation of all the application software.</li><li>Stays updated with developments in the field of Information Technology.</li><li>Responsible for daily backup and restoring of data.</li><li>Support &amp; Maintenance of I.T. infrastructure including telecommunications.</li><li>Implement technology-related processes, systems and telecommunications.</li><li>Installation of software/hardware upgrades in compliance with the Resorts corporate policies &amp; legal requirements.</li><li>Provide Systems administration.</li><li>To maintain the call log database, an up-to-date state; Including categorizing and assigning calls to relevant staff, according to work load, skill set and priority.</li><li>Ensure any routine / preventative maintenance is carried out on the servers and other computers and is logged accordingly; Perform hardware/software upgrades where necessary, both configuring and installing new and upgraded PC hardware, software and peripherals. Maintaining the integrity of the systems and network, including, but not exclusively the servers, infrastructure and 3rd party support contracts/ relationships.</li><li>Should take steps to analyze the possibility of streamlining the parameters of Windows 2003 Domain Controller to re-align them with the recommended values to complement controls at the user authentication level.</li><li>Periodically review the virus reports generated from the virus management system in order to identify threat patterns and deduce possible threats to the network.</li><li>Should consider inducting all Resort staff into an enterprise-wide security awareness training program. The training program should include the Company’s intended methods to communicate existing and emerging security issues and the key aspects of the security policies and procedures in place within the Company.</li><li>Responsible for using licensed software for all users with in the network. This should also be helpful for further security developments, version controls, and remote configurations.</li><li>Following up and coordinates with supplier/vendor for releasing of existing CAPEX.</li><li>Support and coordinate with outside software developers to develop internal operational software.</li><li>Maintains high spirit among the IT Department staff, as well as other resorts staff.</li><li>Contributes to the moral and team spirit of the resorts, by maintaining effective relationships with resort colleagues.</li><li>Perform any additional duties and/or special projects as requested by Director of Finance.</li></ul>&nbsp;Skills, experience &amp; educational requirements&nbsp;&nbsp;<ul><li>Degree or Diploma in Networks Engineering or similar, a Cisco Certification (CCNA, CCNP) and a MCP/MCSE Foundation Certificate would be added advantage.</li><li>Minimum of 2 to 4 years working experience as an IT Manager professional including networks, Opera PMS /Micros 9700 POS system to medium to large organisations and operating multiple complex IT software systems.</li><li>Possess excellent communication and time management skills, have strong attention to details and quality of work. You will be able to work under pressure and towards deadlines, be able to work as part of a team, and be a self-motivated and approachable and friendly person.</li></ul>

Manager, IT 13669

The Rooms Division Manager oversees the overall operations of Front of House, Housekeeping, and Laundry departments, ensuring the highest standards of personalized guest service and operational efficiency. This role ensures every aspect of the guest journey, from arrival to departure is handled with warmth, precision, and professionalism that reflects the One&amp;Only brand.By leading, training, and motivating a diverse team, the Rooms Division Manager is responsible for maximizing guest satisfaction, departmental performance, and profitability, while maintaining a refined and welcoming atmosphere across all guest touchpoints.Key Duties and Responsibilities<ul><li>Define and implement a seamless and personalized service standard across Front Office, Housekeeping, and Laundry.</li><li>Ensure all guest arrivals and departures are executed flawlessly, unique to the One&amp;Only Kea Island experience.</li><li>Oversee the handling of guest requests, preferences, and special occasions, ensuring timely and thoughtful responses.</li><li>Actively engage with guests throughout their stay, building relationships and ensuring personalized attention.</li><li>Promote, plan, and coordinate special experiences such as private dinners, weddings, and vow renewals.</li><li>Review guest feedback and implement continuous improvement initiatives to enhance service quality.</li><li>Manage all aspects of Front Office functions including Reception, Concierge, Bell/Door, and Guest Relations.</li></ul><ul><li>Ensure professional handling of all guest communications, both internal and external.</li><li>Supervise room assignments, upgrades, and allocation to optimize occupancy and guest satisfaction.</li><li>Maintain accurate guest profiles and histories in Opera PMS.</li></ul><ul><li>Oversee billing, check-in/check-out processes, and ensure accuracy in financial transactions.</li><li>Coordinate with Transportation and Buggy Service Teams for guest arrivals, departures, and transfers.</li></ul>Housekeeping Operations<ul><li>Oversee the cleanliness and maintenance of all guest rooms, villas, and public areas, ensuring they meet One&amp;Only standards.</li><li>Implement effective room inspection and quality control systems.</li><li>Manage daily room allocations, turndown services, and special cleaning requests.</li><li>Ensure the Housekeeping team adheres to safety, hygiene, and uniform standards.</li><li>Collaborate with Engineering to report and follow up on maintenance issues.</li><li>Maintain adequate inventory of linens, amenities, and supplies with efficient cost control.</li></ul>Laundry Operations<ul><li>Supervise all laundry processes including guest laundry, staff uniforms, and linen operations.</li><li>Ensure quality control standards for cleanliness, stain treatment, and fabric care.</li><li>Oversee proper maintenance and operation of laundry machinery and equipment.</li><li>Implement sustainable and efficient laundry practices to reduce waste and operational costs.</li><li>Coordinate uniform issuance and ensure all staff uniforms are maintained to brand standard.</li></ul>Leadership &amp; Team Development<ul><li>Lead and motivate a diverse team across multiple departments to achieve high levels of engagement and performance.</li><li>Conduct regular training programs on service excellence, grooming, safety, and brand standards.</li><li>Foster teamwork, communication, and professional growth within and between departments.</li><li>Conduct regular meetings to review departmental performance, challenges, and action plans.</li><li>Maintain a visible management presence throughout the resort.</li></ul>Administration<ul><li>Develop departmental SOPs and ensure full compliance across Front Office, Housekeeping, and Laundry.</li><li>Manage departmental budgets, cost controls, and inventories to achieve financial goals.</li><li>Ensure all operations comply with health, safety, and environmental standards.</li><li>Handle emergency situations effectively and participate in crisis management and fire safety procedures.</li><li>Support the Resort Management Team by performing Duty Manager shifts as required.</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Degree or Diploma in Hospitality Management or a related field.</li><li>Minimum 3 years’ experience in a similar Rooms Division leadership role within luxury hospitality.</li><li>Strong knowledge of Front of House, Housekeeping, and Laundry operations.</li><li>Proficient in Opera PMS and Microsoft Office Suite.</li><li>Strong leadership, organizational, and communication skills.</li><li>Excellent command of English; additional languages are an advantage.</li><li>Proven ability to manage and motivate large teams with diverse skill sets.</li><li>Strong understanding of budgeting, inventory control, and cost management.</li><li>Passionate about delivering exceptional guest experiences with attention to detail and personalization.</li></ul>

Manager, Rooms Division 17790

To ensure the efficient running of the Food and Beverage division through achieving budgeted revenues, Colleague Satisfaction, Guest Satisfaction and GOP results for each area of responsibility.Key Duties and Responsibilities<ul><li>Align management style, working practices and conduct with One&amp;Only and Kerzner’s vision, Global Support values, operating standards and policies.&nbsp; To always comply with Kerzner’s code of conduct.</li><li>Develop and implement creative strategies to maximize spend per guest</li><li>Ensure all LQA standards are consistently met, and colleagues are trained on LQA concept and associated standards</li><li>Personally build clear and open lines of communication with all departments</li><li>Play a proactive role as a member of the Resorts Executive Committee</li><li>Work closely with the Director of Sales and Marketing for groups and events</li><li>Understand and abide by all Government laws relating to the Food and Beverage division.</li><li>Liaise with the Executive Chef on menu engineering and portion control, ensuring the highest food standard is achieved whilst selling at the correct prices.</li><li>Be actively involved in maintaining the Food Safety and Hygiene Standards.</li><li>Be critical and demanding of operating standards.</li><li>Monitor and control all financial aspects of the business including the preparation of the annual business plan.</li><li>Implement and monitor programs to maintain the condition of hotel assets in all F&amp;B areas.</li><li>Develop and execute structured marketing, advertising and promotion strategies that are aligned with the One&amp;Only brand.</li><li>Be active member of festive committee to give great experience to all repeaters as well as new guest in the resort.</li><li>Be well versed and knowledgeable of the hotels Fire Evacuation and all Emergency procedures as well as health and safety requirements in the Workplace.&nbsp; Ensure colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.</li><li>Be innovative with everything you do.</li><li>Work with HR on all initiatives relating to Talent management and development</li><li>Create an environment that trains, develops, coaches and mentor’s colleagues.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>University degree or Diploma in Hospitality Management</li><li>2 Years’ experience in a similar position in an executive committee capacity</li><li>Ability to lead, motivate and develop colleagues.</li><li>Be innovative, financially savvy, connect emotionally with guest and internal customer.</li><li>Be well versed in the Colleagues competencies of Kerzner International,</li><li>Excellent verbal and written communication skills, People Management Skills.</li><li>Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li><li>Well verged with technology, which helps F&amp;B to take next level.</li></ul>

Director, Food & Beverage 17789

Posts invoices and T&amp;E expense receipts in the ERP accounting module in a timely manner ensuring data completeness.Verifies Invoices (3-way match) and AP files with purchase order vendor master file.Records and reviews of accounting entries.Supports monthly closure cut-off procedures and assists on monthly Trial Balance completeness, Ad-hoc requests (i.e preparation of the supporting documentation for the external auditors (TP,Assurance,Tax).Compliance and Controls: Audits invoices and key data in the AP system, and performs accounting reconciliations to ensure data accuracy.Continuous Improvement:&nbsp;Identifies opportunities to improve Opex invoicing and payment processes, enhancing efficiency and accuracy. Stays up to date with industry best practices, regulatory changes, and the latest automation technologies.What will you bring?Education &amp; Experience: University degree in Accounting or Finance, with 2–3 years of proven experience in a similar role.Technical Knowledge: Solid understanding of taxation (VAT, income tax, withholding tax) and business process management.Systems &amp; Tools: Proficient in Microsoft Office (especially Excel) and familiar with accounting software; knowledge of Entersoft ERP is a plus.Languages: Fluency in English is required; Spanish is a plus.Analytical Skills: Strong problem-solving ability and analytical thinking.Adaptability &amp; Innovation: Interest in automation technologies and openness to continuous improvement.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Accountant

Implement and Optimize Revenue Strategies: Lead the execution of revenue management strategies across the portfolio, ensuring alignment with global standards and adapting plans to maximize revenue and key performance indicators.Pricing, Forecasting &amp; Budgeting: Make daily pricing and inventory decisions; produce accurate forecasts and annual budgets based on data trends, booking patterns, and strategic analysis.System &amp; Tool Management: Ensure proper use and maintenance of revenue systems and tools, keeping pricing and planning updated at least 12 months in advance.Performance Analysis &amp; Benchmarking: Monitor and analyze performance (occupancy, ADR, RevPAR), competitor strategies, and market trends to drive improvement and outperform the competitive set.Cross-Functional Collaboration &amp; Reporting: Prepare regular performance reports and lead alignment meetings with Sales, Marketing, Reservations, and Operations teams to ensure integrated revenue strategies.Team Development &amp; Communication: Train, support, and mentor junior team members; drive revenue management culture and best practices across the organization while maintaining close communication with senior leadership.What will you bring?Minimum Undergraduate Degree in Hospitality, Business, Economics or related field (MSc or specific Revenue Management background preferred).At least 4&nbsp;years of experience in a similar position, preferably in a multi-property or cluster role.Experience with RMS and Hotel Systems is a strong plus (Duetto, Lighthouse, TravelClick, CoStar, Opera PMS, Power BI).Strong analytical capabilities, result oriented and proactive.Able to communicate effectively with Senior Leadership (General Management, Department Heads, EXCO), with persuasion and leadership.Strong sense of building and nourishing relationships with outstanding communication skills; fluent in English and advanced Excel user (formulae, pivot table building).What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model


Cluster Revenue Manager

Risk Management &amp; Assessment:&nbsp;Support the development, execution, and monitoring of risk management frameworks and internal audits to identify, assess, and mitigate legal, regulatory, and operational risks across the organization.Third-Party Risk Oversight:&nbsp;Oversee the onboarding and monitoring of third parties, conducting risk-based due diligence, screenings, and documentation reviews to ensure compliance with internal policies and external regulations.Cross-Functional Collaboration:&nbsp;Collaborate with Procurement, Finance, and ESG teams to evaluate third-party risks and promote a culture of integrity and compliance throughout the organization.Investigations &amp; Reporting:&nbsp;Lead internal investigations into potential non-compliance or misconduct, and prepare reports for senior management and regulatory bodies as needed.Policy Development &amp; Training:&nbsp;Develop and update compliance policies and processes in line with regulatory changes, and deliver training programs to ensure organization-wide understanding and implementation.Compliance Monitoring &amp; Culture:&nbsp;Ensure consistent application of compliance procedures across business units, and support efforts to embed a strong culture of compliance and continuous improvement.What will you bring?Educational Background: Bachelor’s degree in Greek law.Professional Experience:&nbsp;At least 3 years of experience in a compliance-related role, ideally in underwriting, AML, or anti-corruption.Regulatory &amp; Standards Knowledge:&nbsp;Strong understanding of relevant laws, regulations, and industry standards; familiarity with anti-corruption frameworks (e.g., ISO 37001) is a plus.Certifications:&nbsp;Professional certifications such as ICA, ACAMS, CCEP, or equivalent are highly valued.Skills &amp; Competencies:&nbsp;Excellent analytical, problem-solving, and organizational skills, with strong attention to detail.Communication &amp; Collaboration:&nbsp;Proficiency in English, with strong interpersonal and cross-functional collaboration skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Compliance Specialist

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quality assurance specialist

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υποδιευθυντής καταστήματος | άλιμος

Βρεφικά Πολυκαταστήματα ΛΗΤΩ

σύμβουλος πωλήσεων - ταμίας | λάρισα

Βρεφικά Πολυκαταστήματα ΛΗΤΩ

sales manager / one&only kea island 6555

One&Only Resorts

manager, it 13669

One&Only Resorts

manager, rooms division 17790

One&Only Resorts

director, food & beverage 17789

One&Only Resorts

accountant

Sani / Ikos Group

cluster revenue manager

Sani / Ikos Group

compliance specialist

Sani / Ikos Group