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Αποθήκη / Logistics

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UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is seeking a Graphic Designer (Mid-Weight) to join its team.This role will take ownership of medium- to large-scale design projects across digital, print, and environmental applications, ensuring high-quality execution and alignment with UNIC’s brand standards.The successful candidate will play a key role in implementing the brand across Athens — including municipal-area branding, signage and wayfinding, environmental graphics, campus collateral, digital campaigns, and web assets. The role requires strong design judgment, technical execution, and the ability to operate independently while coordinating with Nicosia’s Design Unit.Responsibilities:Design Leadership &amp; Execution<ul><li>Lead the production of design deliverables across print, digital, and environmental formats.</li><li>Translate brand guidelines into consistent, polished visual executions for the Athens market.</li><li>Manage design projects from concept through to final delivery with minimal oversight.</li><li>Prepare print-ready files and coordinate with printers and vendors when necessary.</li></ul>Digital &amp; Web<ul><li>Produce and refine digital assets using Figma and Adobe Creative Cloud.</li><li>Oversee updates to WordPress content and visual components.</li><li>Apply sound layout, UI/UX and responsive design principles where relevant.</li></ul>Environmental &amp; Campus Applications<ul><li>Lead the visual development of campus signage, wayfinding, and municipal-area branding.</li><li>Conduct on-site visual checks, gather measurements, and collaborate with fabricators.</li><li>Ensure consistency of environmental graphics across the Athens expansion.</li></ul>Stakeholder Collaboration &amp; Operations<ul><li>Work closely with academic and administrative teams to gather requirements, provide design recommendations, and present concepts.</li><li>Maintain an organized Athens-based design archive and documentation system.</li><li>Assist in briefing and guiding junior designers or freelancers when needed.</li></ul>Qualifications:Education:<ul><li>Bachelor’s degree in Graphic Design, Visual Communication, or related field.</li></ul>&nbsp;Experience:<ul><li>3–5 years of professional graphic design experience (agency or in-house preferred).</li><li>Demonstrated experience handling multi-medium projects with autonomy.</li></ul>Required Skills:<ul><li>Excellent proficiency in Figma for digital design and layout systems.</li><li>Advanced skills in Adobe InDesign, Illustrator, Photoshop.</li><li>Strong understanding of print production, signage specifications, and vendor coordination.</li><li>Solid experience with WordPress content updates.</li><li>Awareness of UI/UX best practices.</li><li>Experience with environmental graphics is an advantage.</li><li>Familiarity with HTML/CSS is a plus.</li></ul>Personal Attributes:<ul><li>Strong conceptual and visual problem-solving ability.</li><li>High attention to detail and quality.</li><li>Ability to prioritize, manage timelines and deliver at pace.</li><li>Strong communication skills in Greek and excellent command of English.</li><li>Confident presenting work and collaborating with diverse stakeholders.</li><li>Proactive, self-driven and comfortable working independently in Athens.</li></ul>&nbsp;Application Procedure:Interested candidates should submit the following documents through:<ul><li>Cover Letter outlining interest and relevant qualifications.</li><li>Curriculum Vitae (CV).</li><li>Portfolio or link to work samples.</li></ul>&nbsp;

Graphic Designer - UNIC Athens

UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is seeking a Senior Communications Manager to join its team.The successful candidate will own UNIC’s communications strategy and execution in Greece and Cyprus, and support other priority markets as needed. He/she will lead narrative development for UNIC Athens, UNIC Nicosia and future campuses, manage PR agency partners to world‑class standards, and deliver sustained, high‑quality coverage and reputation outcomes across media, policy, and stakeholder ecosystems. He/she will operate comfortably at both strategy and hands‑on levels, in Greek and English, in fast, politicized environments across jurisdictions.Responsibilities:Strategy and Planning:&nbsp;<ul><li>Build a 12‑month integrated communications plan for Greece and Cyprus (earned/owned/shared/paid), with quarterly OKRs and budget and provide a scalable playbook for additional markets as needed.</li><li>Message architecture: define narratives and proof points for UNIC Athens and UNIC Nicosia (academics, research, clinics/placements, innovation, social impact). Localize global stories for GR &amp; CY and adapt for other geographies as needed.</li><li>Develop a cross‑market newsroom operating model (cadence, calendar, approvals, QA) across press, web, and other media.</li></ul>Media Relations and Issues Management:&nbsp;<ul><li>Own tiered media mapping for Greece and Cyprus (national, broadcast, digital, education, business, health, tech) and cultivate deep editor/journalist relationships in both markets.</li><li>Be the day‑to‑day lead for PR agency partners in Greece and Cyprus: set SOW, KPIs, and review cycles, and drive quality control on pitches and press materials.</li><li>Act as senior press officer: brief spokespeople, place interviews, run press briefings, and handle tough inquiries across markets.</li><li>Monitor policy and public discourse around higher education and private/non‑state institutions in both countries and prepare rapid‑response lines.</li><li>Crisis comms: bi‑country risk register, holding lines, Q&amp;As, escalation matrix, live monitoring, and post‑mortems.</li></ul>Content and Thought Leadership:&nbsp;<ul><li>Own Greek‑language press releases, op‑eds, bylines, speechwriting, and social copy for GR &amp; CY, and ensure flawless Greek and strong, idiomatic English.</li><li>Package research/impact stories with data, case studies, and third‑party validators; pitch exclusive angles to tier‑1 in both markets.</li><li>Maintain executive visibility program (media columns, panels, podcasts; speaker abstracts, briefing books) spanning GR &amp; CY with selective international extensions.</li></ul>Digital, Social and Owned Channels:&nbsp;<ul><li>Run the Greece &amp; Cyprus editorial calendars across the web and coordinate with global channels for coherence and amplification.</li><li>Ensure Greek/English parity and accessibility, and enforce tone‑of‑voice and brand standards across markets.</li><li>Oversee measurement stack (social listening, media monitoring, SEO basics for newsroom posts) and bi‑countrymonthly reporting.</li></ul>Operations, Budget and Governance:&nbsp;<ul><li>Maintain a media kit, boilerplates, fact sheets, and spokesperson bios applicable across markets.</li></ul><ul><li>Implement approvals, legal/compliance checks (incl. data protection) in both jurisdictions, and record‑keeping.</li></ul>&nbsp;Desired Outcomes:&nbsp;<ul><li>Share of Voice &amp; Sentiment (GR &amp; CY): Achieve leadership SOV vs named peers across both markets, and maintain net‑positive sentiment and message pull‑through on priority themes (quality, research, student outcomes, societal impact).</li><li>Tier‑1 Wins Across Markets: Secure recurring placements/interviews/op‑eds in top national outlets in Greece and Cyprus (plus sector media) and establish relationships that yield proactive asks for UNIC commentary.</li><li>Crisis Readiness (Bi‑country): Standing playbooks, trained spokespeople, and &lt;60‑minute response cadence for high‑risk issues in both markets.</li><li>Stakeholder Buy‑in: Consistent alignment with executive leadership, Schools, Admissions, Legal/Compliance, and external partners (e.g., clinical networks) on comms priorities across markets.</li></ul>&nbsp;Qualifications:Education:<ul><li>Bachelor’s degree in Communications/PR or related field.</li><li>A master's degree will be considered an advantage</li></ul>Experience:7-10+ years in Communications/PR with at least 5 years owning Greek media relations for a complex or regulated brand (education/health/tech/public policy preferred) and strong exposure to the Cypriot media landscape (or vice‑versa, with clear evidence of rapid ramp in the other market).Required Skills:&nbsp;<ul><li>Demonstrable current relationships with national editors/journalists in Greece and Cyprus, and a strong booking track record in at least one and credible momentum in the other.</li><li>Proven multi‑market agency management (SOWs, retainer optimization, quality control).</li><li>Crisis/issue management experience with rapid response and executive counsel.</li><li>Strong writing portfolio (press releases, op‑eds, speeches) and content packaging skills.</li><li>Data‑aware: comfortable with media monitoring, social listening, and reporting dashboards.</li><li>Fluent in both Greek and English.</li></ul>Personal Attributes:&nbsp;<ul><li>Stakeholder influence</li><li>Executive presence</li><li>Editorial judgment</li><li>Tenacity under pressure</li><li>Structured planning and prioritization</li><li>High integrity and discretion</li></ul>&nbsp;Application Procedure:&nbsp;Interested candidates should submit the following documents through:<ul><li>Cover Letter: Describe your interest in the position and how your background aligns with the role.</li><li>Curriculum Vitae (CV): Detailed CV highlighting relevant experience and achievements.</li><li>References: Contact information for at least two references.</li></ul>

Senior Communications Manager - UNIC Athens

UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is inviting applications from individuals interested in full-time faculty appointments at its School of Life and Health Sciences for the following fields to support the MPharm programme:<ul><li>Pharmaceutical Analysis &amp; Quality Control (Assistant Professor)</li><li>Medicinal Chemistry (Assistant Professor)</li><li>Pharmacology/Clinical Pharmacology (Assistant Professor)</li><li>Molecular Pharmacology (Professor or Associate Professor)</li><li>Pharmacognosy (Assistant Professor)</li></ul>Successful candidates will contribute to teaching, research, and service in this area, supporting the development of future pharmacists and pharmaceutical scientists.&nbsp;Key Duties &amp; Responsibilities:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Teaching and Learning&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;The successful candidate will:<ul><li>Design and deliver lectures, laboratory sessions and</li><li>Develop laboratory classes that train students in practical skills,</li><li>Participate in OSCEs and other competence-based assessments, where appropriate.</li><li>Contribute to the development and continuous improvement of the pharmacy curriculum.</li><li>Supervise undergraduate research projects and, over time, MSc/PhD students in relevant areas.</li></ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Research and Innovation<ul><li>Support the University’s priority research goals focusing on AI-driven, personalised, and longevity-oriented healthcare and participate in cross-disciplinary collaborations that integrate pharmaceutical sciences with AI, data analytics, and healthcare innovation.</li><li>Seek national and international funding (e.g. Horizon Europe, national agencies, industrial contracts).</li><li>Publish in peer-reviewed journals and present research at scientific conferences.</li></ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Service &amp; Academic Leadership<ul><li>Engage with industry, regulatory bodies and professional organisations to foster partnerships, placements and collaborative projects.</li><li>Contribute to quality assurance, accreditation processes and academic administration of the programme.</li><li>Contribute to module coordination, curriculum design and programme evaluation.</li><li>Participate in relevant School and University committees.</li><li>Support student advising, mentoring and outreach activities at UNIC</li></ul>&nbsp;Qualifications:<ul><li>All candidates must hold a PhD in their respective field</li><li>Evidence of high-level teaching and scholarly work</li><li>Demonstrated expertise in the respective field, evidenced by οriginal publications in international refereed journals, books and conference proceedings.</li><li>First degree in Pharmacy or a related discipline is highly desirable</li><li>Evidence of research activity, including participation in projects, grants or industry collaborations.</li></ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Personal Attributes<ul><li>Strong commitment to student-centred learning and competence-based education.</li><li>Ability to work collaboratively within an interdisciplinary and international team.</li><li>Ability to teach in Greek and in English.</li><li>Motivation to contribute to the growth phase of UNIC Athens.</li></ul>Experience:<ul><li>For the Senior Faculty (Professor or Associate Professor) position in Molecular Pharmacology, candidates must demonstrate at least seven years of autonomous higher education teaching experience and/or research activity following award of the doctorate; for all other positions, a minimum of three years of such experience is required.</li></ul>Application Procedure:Interested candidates should submit the following documents:<ol type="1"><li>Cover letter outlining their motivation and fit with the position (including teaching and research vision in pharmaceutical analysis &amp; quality control). Please indicate relevant field of interest.</li><li>Curriculum Vitae, including a complete list of publications.</li><li>Teaching portfolio, including a brief statement of teaching philosophy and evidence of teaching experience.</li><li>Research statement (2–3 pages), describing past achievements and future plans, highlighting alignment with pharmaceutical analysis/quality control and the UNIC EVOLVE framework.</li><li>Names and contact details of two referees.</li></ol>

Faculty Appointments - Department of Health Sciences UNIC Athens

UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is inviting applications from individuals interested in faculty appointments at its School of Humanities and Social Sciences for the following fields:<ul><li>Developmental Psychology</li><li>Counseling Psychology</li><li>School Psychology</li><li>Educational Psychology</li><li>Forensic Psychology</li></ul>Qualifications:PhD in a relevant field.Experience:Minimum of 7 years of teaching experience.&nbsp;Application Procedure:Interested candidates should submit the following documents:<ul><li>A cover letter stating their area(s) of expertise</li><li>A full Curriculum Vitae (CV) with a complete list of publications</li><li>A one-page research statement describing previous and current research, as well as future plans</li><li>A one-page teaching statement describing relevant teaching experience</li><li>Two professional reference letters</li></ul>

Faculty Appointments - Department of Social Sciences UNIC Athens

UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is seeking Programme-Specialized Admissions Officers to join its team.These roles are focused on managing admissions and driving enrollment growth for designated academic areas. As part of UNIC Athens' commitment to offering a tailored and high-quality admissions process, these professionals will play a critical role in providing prospective students with expert guidance and personalized support.The role is primarily outward-facing, with a strong focus on promoting UNIC’s programmes across Greece, developing partnerships with stakeholders such as counselors, agents, and employers, and strengthening UNIC's presence in the region. Successful candidates will take ownership of their assigned academic areas, actively engaging with prospective students while building meaningful connections and expanding outreach efforts, ensuring a seamless balance between specialized program promotion and comprehensive admissions support. Responsibilities:&nbsp;<ul><li>Serve as the expert representative for a designated academic program area, delivering detailed advice to prospective students and external stakeholders about program opportunities and career pathways.</li><li>Stay up-to-date on market trends related to the program area and apply insights to recruitment strategies.</li><li>Actively promote the assigned programmes to prospective students, high schools, agents, career counselors, and industry professionals.</li><li>Deliver presentations to schools, companies, and other organizations to increase awareness of UNIC’s offerings.</li><li>Cultivate and maintain relationships with agents and key decision-makers to drive programme-specific enrollment growth.</li><li>Represent UNIC Athens at education fairs, open days, workshops, seminars, and conferences held across Greece and abroad (as needed).</li><li>Organize and host events for students, families, counselors, and other stakeholders, showcasing UNIC’s programs and student experience.</li><li>Manage the complete admissions pipeline for the designated programme(s), from responding to inquiries to processing applications and registering students.</li><li>Utilize CRM tools and the Student Database (Exelixis) to efficiently track and manage applicant information.</li><li>Prepare and send acceptance letters and other key communications to students and collaborators.</li><li>Track metrics such as inquiries, applications, admitted students, and enrollment rates, providing regular updates to the Director of Admissions.</li><li>Conduct market and competitor analyses to identify opportunities for program growth and strategic improvements.</li><li>Collaborate with the Director of Admissions on developing and executing targeted strategies to boost enrollment in the designated programme(s).</li><li>Build partnerships with counselors, organizations, and businesses to strengthen UNIC’s reputation and reach in the relevant sectors.</li><li>Respond to general inquiries and contributing to broader enrollment initiatives.</li><li>Share insights and feedback on admissions trends and market opportunities with the admissions department to inform overall strategy.</li><li>Any other duties relevant to Admissions as assigned by the Director of Admissions.</li></ul>Qualifications:<ul><li>A degree in Business, Marketing, Public Relations, or a related field.</li><li>Specialization or strong background in Computer Science and Data Science.</li><li>A minimum of 3 years’ experience in admissions, sales, marketing, or business development, ideally within an educational context.</li></ul>Required Skills:<ul><li>Ability to specialize in academic programs and promote them based on their relevance for academic and career development.</li><li>Outstanding written, verbal, and presentation skills in English (Greek fluency strongly preferred).</li><li>Proven ability to establish and maintain strong connections with students, agents, industry professionals, and educators.</li><li>A proactive approach to meeting enrollment targets, resolving challenges, and driving recruitment initiatives.</li><li>Strong planning and time management skills, with a focus on delivering high-quality outcomes.</li><li>Proficiency in Microsoft Office.</li></ul>Application Procedure:Interested candidates should submit the following documents through:<ul><li>A CV.</li><li>A cover letter outlining your suitability for the role and your motivation to join UNIC Athens.</li><li>In addition to the standard application process, all shortlisted candidates will be required to complete the Ariston Psychometric Test as part of the evaluation process.</li></ul>

Admissions Officer - UNIC Athens

UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is inviting applications for an Alumni Relations Manager to join its team.The successful candidate will design and implement the alumni relations strategy for UNIC Athens, build a strong and active alumni community, and develop programmes that connect graduates with each other, with industry, and with the university’s mission. He/she will operate across strategy and execution, manage alumni data and digital platforms, design engagement initiatives and events, and collaborate with internal and external stakeholders to build a vibrant, high-performing alumni ecosystem.Key ResponsibilitiesStrategy and Planning:• Develop a multi-year alumni engagement strategy with annual plans, quarterly OKRs, and clear performance metrics. • Establish the operating model for alumni relations at UNIC Athens, including processes, frameworks, and engagement pathways. • Define and implement an alumni segmentation, lifecycle, and value-proposition strategy to support growth and sustained engagement. • Align alumni strategy with institutional priorities across Schools, Career Services, Admissions, Communications, and Executive Leadership.Community Building and Engagement:• Build and maintain strong relationships with alumni across disciplines, sectors, and career stages. • Establish and manage an Alumni Advisory Group to support institutional goals, volunteerism, and industry linkages. • Develop structured alumni participation models for mentoring, guest lectures, student support, and campus activities. • Develop regional and thematic alumni networks, including professional clusters and special-interest groups.Events, Programmes and Networking:• Design and execute a high-quality annual calendar of alumni events: reunions, networking sessions, panel discussions, and professional workshops. • Coordinate alumni involvement in career events, admissions activities, and student experience initiatives where appropriate. • Ensure excellence in event planning, production, communication, and post-event engagement follow-up. • Build partnerships with industry, professional associations, and community organisations to support alumni programming.Digital Platforms, Communications and Content:• Manage alumni communications (newsletters, email updates, digital communities, social presence), ensuring bilingual Greek/English execution. • Oversee alumni CRM and database systems, ensuring data accuracy, segmentation, and analytics reporting. • Produce content that highlights alumni achievements, professional journeys, and opportunities for involvement. • Enhance digital touchpoints, including alumni website sections, online platforms, and community spaces.Data, Insights and Partnerships:• Build and maintain a comprehensive alumni database with robust data capture and management practices. • Generate quarterly dashboards and insights on alumni engagement, event participation, and digital activity. • Collaborate closely with academic units, Career Services, Admissions, and External Relations to integrate alumni initiatives with broader institutional priorities. • Foster strategic partnerships that expand opportunities for alumni and strengthen UNIC Athens’ presence in professional ecosystems.Alumni Fundraising and Donations• Design and launch an Alumni Fundraising and Donations program for UNIC Athens, with annual targets and KPIs, aligned with Greek and EU regulations.• Build donation infrastructure and processes (bilingual giving pages, secure payment gateways and bank transfers, receipting and acknowledgments, in coordination with Finance, Legal, and IT.• Plan and deliver an annual fundraising calendar and products.QualificationsEducation:• Bachelor’s degree in Communications, Business, Education Administration, Marketing, or related field. • A master’s degree will be considered an advantage.Experience:• 7+ years of experience in alumni relations, community engagement, stakeholder management, external relations, or similar roles. • Proven success designing and executing engagement programmes, networks, and events. • Experience with CRM systems, alumni/member databases, and analytics-driven engagement. • Working experience in higher education or membership-based organisations is highly desirable. • Strong bilingual capability: excellent Greek and professional English.Skills and Competencies:• Strategic planning and structured execution • Stakeholder and relationship management • Project and event management • Strong written and verbal communication • Data and CRM proficiency • Cross-functional collaboration • Organisational discipline and attention to detailPersonal Attributes:• Relationship-building orientation • Strong interpersonal skills and diplomacy • Proactive, resourceful, and self-directed • High integrity and confidentiality • Strong organisational judgment • Ability to thrive in dynamic environmentsApplication Procedure:Interested candidates should submit the following documents through:• Cover Letter: Describe your interest in the position and how your background aligns with the role. • Curriculum Vitae (CV): Detailed CV highlighting relevant experience and achievements. • References: Contact information for at least two references.Only shortlisted candidates will be contacted.

Alumni Relations Manager - UNIC Athens

This is a rare chance to get in early and help build Shopify’s enterprise business across EMEA—right as Europe’s largest brands are making the switch to modern commerce. As one of the first Enterprise Account Executives dedicated to this segment, you’ll shape how global organizations experience Shopify, influence our go-to-market strategy, and see your impact from day one.This role is tailor-made for entrepreneurial builders with a growth mindset—people energized by ambiguity, excited to create new paths, and passionate about leaving a legacy. You’ll partner with senior decision makers at major enterprises, co-create solutions, and set new industry standards. If you’re hungry to shape, scale, and innovate—not just execute—this is your platform.Key Responsibilities<ul><li>Help shape and define the enterprise sales motion for Shopify EMEA—bring a builder’s mindset to everything you do.</li><li>Build and maintain strong, strategic relationships with large enterprise customers, serving as their trusted advisor and main point of contact.</li><li>Lead complex commercial negotiations, ensuring mutually beneficial agreements that deliver value for both the customer and Shopify.</li><li>Develop and execute strategic account plans to drive revenue growth and long-term adoption of Shopify’s enterprise solutions.</li><li>Identify and pursue upsell and cross-sell opportunities, leveraging Shopify’s full suite of products and services.</li><li>Deeply understand Shopify’s platform, the enterprise landscape, and each organization’s business priorities.</li><li>Act as the voice of the customer within Shopify, advocating for their needs and influencing our product direction.</li><li>Collaborate with internal teams—solutions engineering, partners, product, legal, and more—to deliver exceptional outcomes for enterprise clients.</li><li>Contribute to the continuous improvement of our sales strategy, processes, and culture—your input will help shape how we operate at scale.</li></ul>Qualifications<ul><li>Proficiency in English required; native or bilingual proficiency in another major European language is highly desirable.</li><li>Minimum 5 years of full sales cycle experience within a technology/software environment, with a strong track record in enterprise.</li><li>Proven experience closing and managing large, complex deals with major European or multinational organizations.</li><li>Extensive experience in strategic outbound prospecting and building strong, multi-product pipelines.</li><li>Executive presence, business acumen, and a consultative approach to solving complex customer challenges.</li><li>Ability to creatively structure and close multi-product deals with large enterprise accounts.</li><li>Demonstrated success in acquiring net-new enterprise customers and building high-trust executive relationships.</li><li>Comfort working in an early-stage, fast-changing environment—able to navigate ambiguity, iterate quickly, and build processes where needed.</li><li>Strong work ethic, resilience, and drive to exceed ambitious goals.</li><li>Comfortable with technical products and eager to become a true Shopify product expert.</li><li>Consultative and solutions-oriented mindset, with engaging storytelling skills.</li><li>Entrepreneurial spirit—excited to help build, not just operate, and ready to challenge the status quo.</li></ul>Willingness to travel across EMEA as required. About youMoving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.Before you apply, consider if you can:<ul><li>Care deeply about what you do and about making commerce better for everyone</li><li>Excel by seeking professional and personal hypergrowth</li><li>Keep up with an unrelenting pace (the week, not the quarter)</li><li>Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change</li><li>Bring critical thought and opinion</li><li>Use AI tools reflexively as part of your fundamental workflow</li><li>Embrace differences and disagreement to get shit done and move forward</li><li>Work digital-first for your daily work</li></ul>

Enterprise Account Executive - UK & France

Τα προσόντα σου για την θέση:<ul><li>Τεχνική Αντίληψη και διάθεση για ενασχόληση με νέες τεχνολογίες</li><li>Εμπειρία στον τομέα της τεχνικής εξυπηρέτησης πελατών</li><li>Γνώση Η/Υ (Hardware, Software &amp; Networks)</li><li>Καλή γνώση Αγγλικής γλώσσας</li><li>Άριστες επικοινωνιακές δεξιότητες</li><li>Ικανότητα επίλυσης προβλημάτων και ανάλυσης τεχνικών ζητημάτων</li></ul>Τα καθήκοντα σου:<ul><li>Παρέχεις τηλεφωνική και γραπτή (email/chat) τεχνική υποστήριξη στους πελάτες μας, με στόχο την επίλυση θεμάτων για τα συστήματα Compusafe και Alarm, συμπεριλαμβανομένου του εντοπισμού και της αποκατάστασης τυχόν μηχανικών και ηλεκτρονικών προβλημάτων.</li><li>Διαχειρίζεσαι και εισάγεις τα αιτήματα υποστήριξης των πελατών στο CRM της Εταιρείας</li><li>Επικοινωνείς με τους πελάτες με στόχο την ενημέρωση τους για την πορεία των αιτημάτων τους και την παροχή οδηγιών για την αποτελεσματική επίλυση τους</li><li>Συνεργάζεσαι εσωτερικά με τα υπόλοιπα τμήματα για την επίλυση πιο σύνθετων τεχνικών ζητημάτων</li></ul>Η Brink's σου προσφέρει:<ul><li>Ένα ομαδικό και υποστηρικτικό περιβάλλον, που η επιτυχία είναι αποτέλεσμα της συνεργασίας</li><li>Ολοκληρωμένη και συνεχή εκπαίδευση</li><li>Δυνατότητες επαγγελματικής εξέλιξης σε ένα δυναμικό και αξιόπιστο περιβάλλον εργασίας</li></ul>

Customer Support Agent (1st Level)

Τα προσόντα σου για την θέση:<ul><li>Άδεια εργασίας Security σε ισχύ</li><li>Συνεπής και επαγγελματική συμπεριφορά</li></ul>Τα καθήκοντα σου:<ul><li>Παραλαβή και παράδοση χρηματοδεμάτων από και προς τα πληρώματα χρηματαποστολών</li><li>Μεταφορά και τακτοποίηση χρηματοδεμάτων</li><li>Απλή καταχώρηση δεδομένων</li></ul>Η Brink's σου προσφέρει:<ul><li>Αναγνώριση τριετιών</li><li>Bonus Πρόσληψης 500€</li><li>Μόνιμη απασχόληση στον ραγδαία εξελισσόμενο τομέα της ασφάλειας</li><li>Ολοκληρωμένη και συνεχή εκπαίδευση στο αντικείμενο εργασίας σου</li><li>Δυνατότητες επαγγελματικής εξέλιξης σε ένα δυναμικό και αξιόπιστο περιβάλλον εργασίας</li></ul>

Υποστηρικτικό Προσωπικό Καταμέτρησης

Chubb is seeking an&nbsp;IT Business Analyst&nbsp;to join our team.&nbsp;This is a permanent full-time position and a compelling opportunity to join a global, growing, financially stable and successful company.&nbsp; As an industry leader, Chubb is an employer of choice for skilled technology professionals aspiring to develop a meaningful career in a fast-paced, diverse company with offices in most major cities in the world.Responsibilities:<ul><li>Define, estimate and plan detailed approach to analysis work streams</li><li>Elicits, analyses, specifies and validates the business needs and requirements of stakeholders, be they customers, end users, internal or external.</li><li>Clearly identifies project stakeholders and establish customer classes, as well as their characteristics</li><li>Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, uses cases, scenarios and other methods.</li><li>Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria and metrics.</li><li>Researches, reviews and analyses the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes</li><li>Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts</li><li>Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.&nbsp;</li><li>Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary</li><li>Partner with other stakeholders teams across business units to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial and executive teams</li><li>Understand the business domain/ needs and help convert those into effective IT solutions</li><li>Collaborate with BAs and other technical and non-technical resources to ensure holistic and complete solutions</li><li>Collaborate with project sponsors to determine project scope and vision.</li><li>Document these requirements into User stories and/or Business Specifications for review &amp; approval by business customers.</li><li>Provide on-site support and management of User Acceptance Testing</li><li>Provide peer reviews</li><li>Ensures that Change Management processes are adhered to</li><li>Provides business logic recommendations and solutions aligned with business objectives</li><li>Support Testing processes (both IT &amp; business testing)</li><li>Work with users to establish best practice principles</li><li>Play an active role in all phases of the project lifecycle, encompassing planning, functional design, development, testing, user liaison, training, deployment planning and execution, and end-user support.</li></ul>Qualifications<ul><li>4+ years of experience in a similar role</li><li>Practical experience of estimating and detailed planning of analysis work streams &amp; reporting against plan</li><li>Experience of designing and working within clearly structured frameworks and approach to analysis&nbsp;</li><li>Ability to complete User stories, Business Specifications, Use cases, Functional Specifications, Workflow Diagrams, Gap Analysis, Business Case, and ROI Analysis documents, as required</li><li>Expertise in business analysis tools and techniques (Including Agile, Scrum, Kanban)</li><li>Data driven evaluator using insight from markets, customers, competitors&nbsp;</li><li>Technical knowledge, understands architecture, development and systems</li><li>Confident stakeholder management skills</li><li>Process and requirements engineer, resolver of ambiguity and conflicts</li><li>Clear and concise communicator, understands and adapts to the audience</li><li>Influential knowledgeable and decisive</li><li>Skilled negotiator, manages complexity&nbsp;</li><li>Experience with Web technologies</li></ul>The following will be considered a plus:<ul><li>Experience using GenAI (Claude/CoPilot/Gemini) to support requirement definition and validation</li><li>Change Management experience is a plus.</li><li>Systems and business architecture knowledge is a plus.</li><li>Ability to take minimal direction and work independently with high precision/quality of output.</li><li>Experience working with teams across multiple countries.</li></ul>Our team makes the difference, every time. For this reason, we offer in return!We offer hybrid working model, explicit, structured career development, a competitive salary package, annual bonus, private medical cover, monthly allowance for lunch, continuous learning experiences, work in a fun, lively environment with mentoring from our groundbreaking senior mentors.

IT Business Analyst

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υποστηρικτικό προσωπικό καταμέτρησης

Brinks Hellas

it business analyst

CHUBB

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