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At H Hotels Collection, we are currently looking for a dynamic and experienced Front Office Manager to join our team. In this role, you will be responsible for overseeing all front office personnel and ensuring the efficient execution of daily operations. The Front Office Manager will lead and coordinate the activities of the front desk, guest relations, and telephone services, with a strong focus on meeting our guests expectations.What You’ll Be Responsible For:<ul><li>Ensuring the seamless operation of the Front Office Department.</li><li>Overseeing daily front desk activities, maintaining high standards of service and meeting guest expectations.</li><li>Leading and supervising the reception team, providing ongoing feedback to enhance service quality.</li><li>Ensuring full compliance with H Hotels Collection procedures and protocols at the front desk.</li><li>Engaging with guests to deliver exceptional service and uphold product excellence.</li><li>Handling and resolving any issues or challenges that may arise efficiently.</li><li>Coordinating with Reservations and Housekeeping to meet daily operational needs.</li><li>Fostering a culture of trust, respect, and collaboration among team members.</li><li>Building strong interdepartmental relationships and promoting teamwork.</li><li>Motivating and training staff to meet performance goals in both quality and productivity.</li></ul>What We’re Looking For:<ul><li>Bachelor’s degree in hospitality management or a related field.</li><li>Minimum of 2 years’ experience in a similar role within a 5-star hotel environment.</li><li>Solid understanding of hotel standards and procedures, including ISO 9001, 14001, and 22000 implementations.</li><li>Proficiency in PMS software, ideally Opera or similar reservation management systems.</li><li>Strong command of MS Office, particularly Excel and Word.</li><li>Excellent verbal and written communication skills in English; additional languages are an asset.</li><li>A customer-focused mindset with a passion for service excellence.</li><li>Proven ability to organize, coordinate, and lead teams in a fast-paced environment.</li><li>Outstanding interpersonal and communication skills to engage effectively with guests, staff, and departments.</li><li>Demonstrated leadership capabilities and a collaborative spirit.</li><li>Problem-solving skills to address guest concerns and team-related issues.</li></ul>Why Join Us:<ul><li>Competitive salary and career growth opportunities within a rapidly expanding hospitality group.</li><li>Accommodation and meals will be provided, if necessary.</li><li>Ongoing training aligned with our company’s standards and development goals.</li><li>A supportive work environment that values its people, the planet, and the local community.</li></ul>&nbsp;&nbsp;All applications and submitted information will be treated with strict confidentiality.

Front Office Manager

Your main purposeSales Strategy &amp; Market Research: Support department development strategy and its implementation. Identify target markets and potential clients to grow the resort’s customer base. Provide feedback to management on market demands and guest preferences.Client Relationship Management: Deliver exceptional, personalized service to high-net-worth clients, VIPs, elite guests &amp; luxury B2B partners. Maintain accurate records of guest preferences, feedback, and prior requests in the guest profile system.Pre-Arrival Coordination: Collect pre-arrival requests of B2C/B2B customers with reserved Elite Portfolio accommodation bookings and communicate details to the respective Operations Team, following the Elite Portfolio communication workflow &amp; standards.Administrative &amp; CRM Support: Perform general office duties to support Sales (e.g. filing, sending emails, typing). Maintain accurate records of sales activities and client interactions in CRM. Submit invoices in ERP and upload contracts/documents in SharePoint.Sales Presentations &amp; Events: Perform hotel site inspections or host fam trips with partners/clients. Collaborate on Sani/Ikos Group presentations and site visits for potential clients. Attend hotel and industry-related functions and tradeshows when required.Cross-Department Collaboration: Collaborate with other departments (Reservations, Operations Teams) to ensure seamless service delivery to clients and B2B partners.What will you bring?Educational Background:&nbsp;University degree in Hospitality, Business Administration, Economics, Communications, Marketing, or a related field (preferred).Professional Experience: 2–3 years of proven experience in a similar position within the hospitality or luxury service sector.Technical Skills: Excellent command of MS Office applications and Opera system.Language Skills – English:&nbsp;Language proficiency in English (mandatory).Language Skills – Additional: Proficiency in a second language such as German, French, Spanish, or Russian (preferred).Industry Knowledge:&nbsp;Strong communication, organizational, and interpersonal skills with attention to detail and guest service excellence.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Sales Executive Elite Portfolio

As a Front Office Agent you will…<ul><li>Greet guests courteously upon arrival</li><li>Promote in house and sister properties’ services and facilities</li><li>Handle guest needs, inquiries and requests</li><li>Check figures, postings, and documents for accuracy</li><li>Record, store, access, and/or analyze computerized financial information</li><li>Ensure that all pertinent information is recorded on registration card, reports daily activity on log book</li><li>Conduct check-in and check-out procedures based on Andronis Arrival and Departure standards</li></ul>Entry Requirements:<ul><li>Experience in a 4 or 5 stars boutique hotel environment</li><li>Excellent command of the English language, both spoken and written</li><li>Additional language knowledge would be consider an extra asset</li><li>Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments</li><li>Upselling&nbsp;and organizational skills</li><li>Experience with Front office software, like Opera, Fidelio &amp; Protel</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Front Office Agent

As a Spa Receptionist you will…<ul><li>Make reservations for all Spa treatments</li><li>Check figures, postings, and documents for accuracy</li><li>Record, store, access, and/or analyze computerized financial information</li><li>Greet guests courteously upon arrival</li><li>Promote in house and sister properties’ services and facilities</li><li>Handle guest needs, inquiries and requests regading spa services</li><li>Ensure that all pertinent information is recorded on registration card, report daily activity on log book</li><li>Conduct check-in and check-out procedures based on company ‘s standards</li></ul>Entry Requirements:<ul><li>Experience in a similar role. Previous hospitality experience is preferred</li><li>Excellent command of the English language, both spoken and written (a second language will be considered as an asset)</li><li>Upselling, while you ensure guests needs</li><li>Possess computer skills (experience in using reservations softwares will be considered as an asset)</li><li>Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments</li><li>Interpersonal and organizational skills</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.​

Spa Receptionist

As a Laundry Attendant you will…<ul><li>Sort, wash, dry, press, and fold clothing and other textile items</li><li>Remove stains from items using the appropriate procedures</li><li>Track which items belong to whom</li><li>Keep an updated inventory of laundry detergents</li><li>Ensure that the facility remains clean at all times</li><li>Report on any shortages, damages, or security issues</li><li>Maintain equipment in good condition</li><li>Check stocking levels of all consumables</li><li>Comply with health and safety regulations and act in line with company policies and licensing laws</li></ul>Entry Requirements:<ul><li>Minimum 1 year of experience in a similar position at upper-class hotels</li><li>Excellent personal presentation and interpersonal skills</li><li>Attention to detail and the ability to multitask are required</li><li>Excellent communication skills are essential</li><li>Positive&nbsp;attitude and pleasant personality&nbsp;</li><li>Responsible</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Laundry Attendant / Υπάλληλος ιματιοθήκης

As a Spa Manager you will…<ul><li>Develop and execute wellness strategies</li><li>Work as a key member of the hotel leadership team to ensure that the SPA forms a fundamental part of the overall guest experience at the hotel</li><li>Review and ensure implementation of operating manual, policies and procedures, health and safety standards</li><li>Ensure the cleanliness and hygiene in work areas</li><li>Manage the Spa and team of therapists to reach set performance goals</li><li>Train staff members according to each therapy's protocol and ensures that these protocols are followed by everyone</li><li>Hold Revenue management for all Spa services and ensure Spa profitability</li><li>Correlate guest satisfaction – guest experiences - repeat guest to higher profitability</li><li>In consultation with the General Manager, determine wellness product grading for gym and spa (not limited to) advise on prioritization of renovations</li></ul>Entry Requirements:<ul><li>Previous Experience in a similar position within a Hotel environment</li><li>Knowledge of 5-star service standards</li><li>Effective application of spa staffing models</li><li>Proven ability to create and implement spa service menus</li><li>Knowledge of retail operations and inventory systems</li><li>Effective leadership skills and a strong work ethic</li><li>Efficient, well organized, and able to handle a variety of duties simultaneously</li><li>Ability to collaborate with the rest of the hotel departments</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open-air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>Company laptop &amp; mobile phone</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.​

Spa Manager

Job Ads Bfs Group Ελλάδα - Page 42

front office manager

H Hotels Collection

sales executive elite portfolio

Sani / Ikos Group

front office agent

Andronis

front office agent

Andronis

spa receptionist

Andronis

spa receptionist

Andronis

laundry attendant / υπάλληλος ιματιοθήκης

Andronis

laundry attendant / υπάλληλος ιματιοθήκης

Andronis

spa manager

Andronis

spa manager

Andronis

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