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Πωλήσεις / Marketing / Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Χρηματοοικονομικά

Αισθητική / Κομμωτήριο

Βιομηχανική Παραγωγή

Αποθήκη / Logistics

Κέντρο Εξυπηρέτησης / Call Center

Επαγγέλματα Υγείας

Διοίκηση Επιχειρήσεων

Εκπαίδευση

Άλλο

Προσωπικό Ασφαλείας

Γραμματειακή Υποστήριξη

Εστίαση

Μεταφορές

Τουρισμός / Ξενοδοχεία

Δημοσιογραφία / ΜΜΕ

Ανθρώπινο Δυναμικό / HR

Ναυτιλία

Φροντίδα Ενήλικων / Παιδιών

Νομικές Υπηρεσίες

Εργάτες

Τηλεπικοινωνίες

Φροντίδα Κτιρίων / Σπιτιών

Αθλητισμός / Fitness

Αερομεταφορές

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Αν λοιπόν θέλεις να ανήκεις στην πιο ενεργή ομάδα στο χώρο των αθλητικών ειδών και: • Αγαπάς τον αθλητισμό και έχεις γνώση πάνω σε συγκεκριμένα αθλήματα• Σου αρέσει να είσαι ενεργό μέλος της ομάδας• Έχεις όρεξη και ενθουσιασμό για εργασία&nbsp;τότε θα χαρούμε να λάβουμε το βιογραφικό σου για τον ρόλο του&nbsp;Υπεύθυνου&nbsp;Καταστήματος&nbsp;για κατάστημα μας στη&nbsp;Θεσσαλονίκη. Οι υποψήφιοι για&nbsp;την θέση&nbsp;θα πρέπει να διαθέτουν:&nbsp;<ul><li>Πανεπιστημιακές σπουδές (ΑΕΙ / Ιδιωτικό Κολλέγιο)&nbsp;κατά προτίμηση στη Διοίκηση Επιχειρήσεων</li><li>Αποδεδειγμένα&nbsp;επιτυχημένο ιστορικό προϋπηρεσίας&nbsp;τουλάχιστον 2 - 4&nbsp;έτη στο χώρο των καταστημάτων λιανικής σε θέση με ευθύνη ομάδας</li><li>Ισχυρές&nbsp;ηγετικές ικανότητες&nbsp;και&nbsp;επιχειρηματικό προσανατολισμό</li><li>Δυνατότητα εκπαίδευσης και παρακίνησης της ομάδας, με στόχο την αποτελεσματική&nbsp;εξυπηρέτηση και ικανοποίηση του πελάτη</li><li>Πολύ&nbsp;καλές&nbsp;επικοινωνιακές και οργανωτικές δεξιότητες</li><li>Καλή&nbsp;γνώση της&nbsp;αγγλικής&nbsp;γλώσσας και χρήσης H/Y</li><li>Εκπληρωμένες στρατιωτικές υποχρεώσεις για τους άνδρες υποψήφιους</li></ul>&nbsp;Η Εταιρία προσφέρει:<ul><li>Συνεχή εκπαίδευση</li><li>Προοπτικές προσωπικής ανάπτυξης και επαγγελματικής εξέλιξης</li><li>Ζωντανό και ευχάριστο εργασιακό περιβάλλον</li><li>Ιδιωτικό ιατροφαρμακευτικό πρόγραμμα</li></ul>

Store Manager (Thessaloniki) / Υπεύθυνος Καταστήματος (Θεσσαλονίκη) (SM Thessaloniki 25)

INTERSPORT Athletics S.A, member of FOURLIS Group, is the exclusive franchisee of INTERSPORT trademark in Greece, Cyprus, Bulgaria and Romania. Currently, we are looking for an&nbsp;E-Commerce &amp; Digital Manager, to join our team!&nbsp;Role SummaryThe E-commerce &amp; Digital Manager for Romania and Bulgaria will play a pivotal role in driving the e-commerce &amp; digital retail strategy for these markets. The position is responsible for overseeing and guiding the e-commerce teams in Romania and Bulgaria, ensuring alignment with the company’s regional goals and standards.Acting as a key liaison between the regional headquarters and the local market teams, the E-commerce &amp;&nbsp;Digital Manager will be tasked with delivering exceptional customer experience, driving online sales growth, and ensuring seamless collaboration across all stakeholders. Moreover, the role will be responsible for Revenue Growth of websites in Romania &amp; Bulgaria.&nbsp;Key Responsibilities&nbsp;Strategic Leadership<ul><li>Develop and implement the e-commerce strategy for Romania and Bulgaria in alignment with regional and local objectives.</li><li>Analyze market trends, customer behavior, and competitor activity to identify opportunities and make data-driven decisions.</li><li>Set and monitor KPIs for the e-commerce teams in Romania &amp; Bulgaria, ensuring consistent progress towards business goals.</li></ul>Team Management<ul><li>Guide, inspire, and support the e-commerce teams in Romania &amp; Bulgaria to deliver high-performing results.</li><li>Provide mentorship, training, and professional development opportunities to the teams.</li><li>Foster collaboration and knowledge-sharing across the teams to achieve synergies and efficiency.</li></ul>Cross-Functional Collaboration<ul><li>Act as the primary point of contact between the regional headquarters and the local market teams.</li><li>Collaborate with marketing, logistics, IT, and customer service teams to optimize the end-to-end online customer journey.</li><li>Ensure the integration of regional campaigns and initiatives into local e-commerce operations.</li></ul>Performance Optimization<ul><li>Oversee the management of e-commerce platforms, ensuring optimal site performance, user experience, and conversion rates.</li><li>Partner with the analytics team to monitor website metrics, identify areas of improvement, and implement enhancements.</li><li>Ensure alignment with budgeted and financial targets for e-commerce operations in the assigned markets.</li></ul>Localization and Market Understanding<ul><li>Adapt regional and local strategies to fit the unique needs and culture of the Romanian and Bulgarian markets.</li><li>Ensure content, promotions, and campaigns resonate with local customers while maintaining brand consistency.</li></ul>Compliance and Reporting<ul><li>Ensure compliance with local regulations and policies regarding e-commerce operations.</li><li>Provide regular updates and detailed reports to the Regional Head of E-commerce &amp; Communications, highlighting progress, challenges, and opportunities.</li></ul>&nbsp;Qualifications and Skills&nbsp;Education &amp; Experience<ul><li>Bachelor’s degree in business administration, Marketing, or a related field (Master’s degree is a plus).</li><li>Minimum 5 years of experience in e-commerce management, preferably in a multi-country or regional role.</li><li>Proven track record of driving online sales growth and leading successful teams.</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and people management skills, with the ability to motivate and align cross-functional teams.</li><li>Excellent understanding of e-commerce platforms, digital marketing tools, and analytics.</li><li>Analytical mindset with the ability to interpret data and make strategic recommendations.</li><li>Exceptional communication and interpersonal skills, capable of managing multiple stakeholders across diverse cultures.</li><li>Adaptable and resilient in a fast-paced, dynamic environment.</li><li>Results-driven with a proactive and innovative approach to problem-solving.</li><li>Proficiency in English (knowledge of Romanian or Bulgarian is an advantage).</li><li>Availability for traveling</li></ul>&nbsp;Why Join Us?<ul><li>Be a member of Fourlis 75-year successful track record in South East Europe, and a contributor to our future success.</li><li>Competitive remuneration &amp; benefits package.</li><li>Career development opportunities in a dynamically growing business environment.</li></ul>

E-Commerce & Digital Manager - Romania & Bulgaria

B2B Cosmote&nbsp;is looking for an experienced&nbsp;Product Manager&nbsp;for&nbsp;Digital Solutions&nbsp;with business and market knowledge and technology know-how.Duties &amp; responsibilitiesThe ideal candidate will:<ul><li>Have ownership of B2B Digital Solutions Portfolio Revenue &amp; Net Margin Growth</li><li>Have experience on successful formulation &amp; execution of Digital Marketing Solutions Go-To-Market (GTM) activities</li><li>Monitor, analyze, and evaluate the market and competition for Β2Β Digital products and services</li><li>Identify and propose new products &amp; services as well as improvements to existing</li><li>Form the commercial specifications of new products or modifies existing ones, to ensure their continuous growth and profitability, while also developing business cases</li><li>Coordinate all involved units to implement a successful Go-To-Market (GTM) activity plan through different sales channels, in order to increase the adoption of Digital Solutions to existing Customer and acquiring new</li><li>Propose optimizations on products and services based on their existing customer journey including all sales &amp; after sales touchpoints - physical (sales &amp; customer care) &amp; digital (app &amp; web)</li><li>Create reports and presentations on the results of the products of his responsibility, analyze them and propose improvement actions</li><li>Participate in the formation of the annual marketing &amp; financial planning of the products &amp; services of their responsibility</li></ul>Required Skills<ul><li>BA or higher degree in Digital Marketing (Social Media &amp; Google) or Technology</li><li>Proven working experience in Product Marketing</li><li>Excellent command of the English language (Proficiency)</li><li>Excellent analytical and problem-solving skills</li><li>Be self-driven and a quick learner to adopt to new technologies and methodologies</li><li>Be highly numerate with strong analytical skills and attention to detail</li><li>Be resilient and adaptable to an extremely fast-paced environment with frequent pivots and adjustments</li></ul>&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:Your benefits<ul><li>Competitive remuneration package</li><li>Cafeteria benefits</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>Your balance<ul><li>Flexible working arrangements</li><li>Private insurance for employees and their family members</li><li>Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers</li></ul>Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological service</li></ul>Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us</li></ul>

Product Manager

The&nbsp;Leasing Manager&nbsp;will be reporting to the Commercial Director, Existing Malls.&nbsp;Our new colleague in this position will be responsible for all leasing activities associated with the operation of one or more Shopping Centers, meeting the Company’s goals and ensuring maximum sustainability, at a quality and high occupancy rate. The job holder will also be responsible for ensuring compliance with regulations, overseeing financial issues, analyzing financial, retail and real estate data, monitoring leasing plans, forecasting, etc.&nbsp;In detail, the&nbsp;Leasing Manager&nbsp;will be responsible for the following tasks:<ul><li>Develop and serve the leasing strategy of the Shopping Center, ensuring timely and quality completion of milestones/requirements stated.</li><li>Negotiate with tenants, existing and/or potential, aiming to achieve the desirable outcome.</li><li>Manage leasing contracts and provide input for drafting them.</li><li>Meet the Lease Income Budget.</li><li>Work closely with internal stakeholders (i.e. center management, fit-out, contract management team, etc.).</li><li>Monitor tenants’ sales performance and consult them in order to optimize performance.</li><li>Overview of the retail developments and conditions at a regional and international level.</li><li>Preserve and develop the landlord’s relationship with existing and potential tenants.</li><li>Maintain and monitor a network of contacts, especially with international retail players.</li><li>Look after promising start-uppers with trendy and ‘fresh’ concepts.</li><li>Monitor and analyze new trends and innovative retail models/concepts.</li><li>Analyze success stories and examples to be avoided.</li><li>Maintain and monitor business relationships with competitors.</li><li>Participate in selective Industry Associations, events.</li><li>Contribute to the Bank Guarantees’ handling.</li><li>Ensure that accurate and timely information is available for management reporting or other purposes.</li></ul>&nbsp;You will be a successful candidate for our job opening, if you can identify yourself with the following criteria:&nbsp;Academic Qualifications:&nbsp;<ul><li>Bachelor’s Degree in Real Estate, Business Administration, Property Development or in a relevant area of study, ideally combined with an MSc or MBA.</li><li>Appropriate certifications and industry affiliations relevant to education and experience will be considered an asset.</li><li>Excellent written and verbal Greek and English.&nbsp;</li><li>&nbsp;</li></ul>Professional Experience:<ul><li>Above 5 years of relevant professional experience in the Real Estate/Retail industry, with in-depth knowledge of the current Retail Market and submarket conditions. (Candidates with a professional experience in Shopping Center/Retail related industry will be preferred)</li><li>Experience in working with PR and Marketing agencies in preparing marketing material, as well as with Center Management and Architects for better understanding and contribution to the Operations and stores’ fitting-out process</li><li>Experience in working with real estate agents and other third-party lead generators to target retail market sources</li><li>&nbsp;</li></ul>On a personal side, the ideal candidate:&nbsp;<ul><li>Has excellent communication, negotiation, presentation and multi-tasking skills and is well-connected.</li><li>Has a strong commercial attitude and is result-oriented.</li><li>Has experience and proven track record in leading projects and motivating multi-functional teams.</li><li>Is able to&nbsp;perform well in a team environment, and meet tight deadlines, following procedures and methodology.</li></ul>&nbsp;Our Company offers:&nbsp;Our vision is to bring to life the largest urban regeneration project in Europe. So, we need to attract the most talented people in our industry and offer all the necessary means and procedures to support them, not only to fill their job description but also to rise above and beyond expectations.&nbsp;Thus, we do provide:&nbsp;<ul><li>A passionate working environment</li><li>A competitive compensation package according to professional experience, combined with additional benefits</li><li>An exceptional opportunity to work in and develop one of the most challenging Companies in Greece!</li></ul>&nbsp;We are an Equal Opportunity Employer. We do not discriminate in any employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition or disability, or any other legally protected status. Our premises have been especially designed to be accessible to people with disabilities.

Leasing Manager, Malls (1565)

As Regional Manager, Consumer, you are responsible for driving capital efficient growth by improving our consumer experience by focusing on one or multiple Consumer topics such as Loyalty, Pricing &amp; Incentives and Discovery within Wolt’s South region. Your focus will be to execute, track and monitor initiatives to improve our consumer engagement, making our users come back to our platform again and again, excited with the service and experience they have with Wolt. This role requires a perfect mix of analytical mindset and creative thinking.Reporting to the Regional Head of Consumer and being part of a 2-3 people team, you will play a key role driving our consumer success within your region, working closely together with various other stakeholders, especially in Marketing, Merchant team as well as broader Global Consumer team.&nbsp;What you'll be doing<ul><li>Own regionally&nbsp;one or multiple&nbsp;of the following Consumer topics:&nbsp;i) Discovery, ii) Loyalty (Wolt+, Wolt Rewards) and iii) Pricing &amp; Incentives.&nbsp;Below are examples of areas that you might lead.</li><li>You might&nbsp;execute Discovery initiatives and performance tracking&nbsp;across one of our regions, and use it to drive our business goals including topline growth profitability, as well as strategic priorities, such as New Verticals growth. Define the right content, right audiences and right occasions in our Discovery, collaborating with stakeholders in Marketing and Ads. Build audiences and targeting, run AB testing, build dashboards, analyze data, monitor results, provide updates on results to senior stakeholders, and find performance improvement opportunities. Work with the global Cx team and Marketing team to enable best possible support for our big campaigns.&nbsp;</li><li>You might own the performance of our&nbsp;Consumer Loyalty (Wolt+ &amp; Wolt Rewards)&nbsp;on a regional level, including growth and profitability of the programs. Optimize the value proposition through areas such as benefits, partnerships, pricing, merchant portfolio. Define the right pricing, program manage exclusive promotions campaigns, understand the value proposition of the competition and make our program shine for our users!</li><li>Understand which types of&nbsp;Incentives&nbsp;to use regionally to maximize our business success. Define the right type of promotions and visuals that work in our specific markets. Ensure our&nbsp;Consumer Pricing&nbsp;is optimized to drive capital efficient growth, by understanding price sensitivities as well as test hypotheses to run with the central pricing team.&nbsp;</li></ul>Our humble expectations<ul><li>Master’s or Bachelor's degree in business, marketing, data science, or a related field.</li><li>Previous experience in consumer business, product operations, growth, marketing, or management consulting.</li><li>Strong analytical skills with the ability to analyze and interpret data to inform decisions; SQL knowledge is a plus.</li><li>Strong attention to detail and ability to manage multiple projects simultaneously.</li><li>Ability to work independently and collaboratively with cross-functional teams in a fast-paced environment.</li><li>Excellent communication skills, both verbal and written, with the ability to communicate technical information to non-technical stakeholders.</li><li>Experience with data visualization tools such as Tableau, Looker, or Power BI is a plus.</li></ul>

Regional Growth Strategy Manager

As the Operations Specialist, you will be responsible for implementing initiatives to improve all aspects of delivery quality. This includes the Restaurant, Retail verticals and all new verticals in your region (e.g. Parcel, Drive, etc.). Your role involves partnering deeply with both the local and global business teams to understand what needs to be accomplished to successfully “win” each specific business. You will then be responsible for achieving these targets by incubating experiments to drive long term investments across all countries you operate in.You will be reporting directly to the Regional Head of Platform Quality.Responsibilities &amp; duties<ul><li>Develop and implement short and long-term strategies to improve Quality and prove this out with actual data from experiments you have run in the countries that you oversee.</li><li>Be the primary point of contact for delivery quality for Support team when it comes to the countries in your specific markets. Including occasionally representing operations in Support meetings.</li><li>Track the performance of Monday's platform, including updates from regional Slack channels concerning CP incidents.</li><li>Enhancing the cloning ratio across all verticals (Restaurant, Retail etc.) in the countries we operate</li><li>Monitor key performance indicators (KPIs) and analyze performance and quality, identifying root causes and developing strategies to achieve or exceed regional targets</li></ul>Requirements for the role:<ul><li>Communication Skills: Strong verbal and written communication skills for effective collaboration with teams and partners.</li><li>Analytical Skills: Ability to analyze data and performance metrics to identify trends and areas for improvement.</li><li>Attention to Detail: Meticulous attention to detail to ensure compliance and accurate documentation.</li><li>Problem-Solving: Strong problem-solving skills to address incidents and implement optimizations.</li><li>Team Collaboration: Ability to work effectively with both regional and global teams.</li><li>Fluency in English and Greek is mandatory.</li></ul>

Operations Specialist - Platform Quality

As the Product and Delivery Director in Worldline's payments division, you will play a pivotal role in driving the strategic direction and execution of payment solutions. You will lead product innovation, ensure market acceptance, and manage the end-to-end delivery of cutting-edge payment solutions that address evolving market demands and client needs.&nbsp;Day-to-Day Responsibilities&nbsp;<ol><li>Strategic Leadership &amp; Innovation</li></ol><ul><li>Lead the innovation pipeline for payment products, ensuring solutions meet evolving customer needs while aligning with Worldline's strategic objectives</li><li>Collaborate with industry partners to assess emerging trends and deliver industry-leading innovative payment solutions</li><li>Establish and execute a comprehensive product acceptance strategy across multiple channels (in-store, online, mobile)</li></ul><ol><li>Product Development &amp; Acceptance</li></ol><ul><li>Oversee the development of cutting-edge, seamless multi-device payment solutions from conceptualization to market launch</li><li>Ensure flawless execution of product deployments and drive quality improvement to achieve zero-defect scenarios</li><li>Lead cross-functional teams in enhancing product features to improve the customer experience, based on market trends and customer insights</li></ul><ol><li>Stakeholder Management</li></ol><ul><li>Work with Sales teams to develop go-to-market strategies for new payment solutions</li><li>Cultivate relationships with strategic partners (financial institutions, technology providers) to expand payment ecosystem</li><li>Collaborate with internal teams including Technology, Operations, Compliance and Sales</li><li>Act as a key liaison between business and technical teams</li></ul><ol><li>Performance Monitoring</li></ol><ul><li>Establish KPIs and metrics to track product performance, acceptance rates, and customer satisfaction</li><li>Monitor operational performance as an integrated aspect of enterprise governance</li><li>Ensure solutions comply with industry regulations and standards, prioritizing customer security and data protection</li></ul>&nbsp;Who Are We Looking For&nbsp;We look for big thinkers. People who can drive positive change, step up and show what's next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:&nbsp;<ul><li>Professional with a Bachelor's degree in Business, Technology or related field; Master's degree is a plus</li><li>Experience of 10+ years in product management, innovation, or relevant roles ideally within the payments industry</li><li>Strong understanding of payment processing, fintech, and emerging payment trends</li><li>Leadership and team management experience</li><li>Excellent communication and stakeholder management skills</li><li>Strategic thinking with hands-on execution capabilities</li><li>Ability to drive innovation in a rapidly changing environment</li></ul>&nbsp;Perks &amp; Benefits&nbsp;At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:&nbsp;<ul><li>Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.</li><li>Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.</li><li>Enjoy wide range of benefits: medical insurance, life insurance, pension found.</li><li>Enjoy remote work (50%).</li><li>Enjoy wide range of training through our eLearning platforms (Linkedin Learning, Percipio, Speex, Cross Knowledge).</li></ul>&nbsp;Shape the evolution&nbsp;We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.Learn more about life at Worldline at jobs.worldline.com&nbsp;We are proud to be an Equal Opportunity employer. We do&nbsp;not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Product and Delivery Director

We are seeking an experienced Head of PMO to lead and scale the PMO function to ensure consistent, high-quality delivery of customer projects. You will define and implement the Temenos Implementation methodologies with a specific focus on the project management methodologies, standards, and tools to optimize delivery performance, ensure profitability, and enhance customer satisfaction. This role requires collaboration with regional delivery teams, governance, and finance leaders to drive operational excellence. This role will pivotally ensure best-in-class project and program management practices, aligning with the Delivery model to drive consistency, efficiency, and financial performance across large-scale projects and initiatives.In your role, you will be responsible for nurturing a project management community of more than 100 people, defining, designing, developing, and delivering Project Management training, and supporting the project managers from lead generation until project delivery.The ideal candidate will have a strong project management background and some solid experience in service sales. Deep expertise in large project delivery (ideally in the financial sector) and financial acumen to manage budgets and financial performance without external assistance complete the profile.OPPORTUNITIES<ul><li>Maintain and improve the Temenos Implementation methodologies in collaboration with the other business units’ part of the Delivery organization.</li><li>Maintain and develop autonomously the Temenos Project Management methodology.</li><li>Enforce project management frameworks, standards, and best practices.</li><li>project audits and lessons learned.</li><li>Maintain and enhance the Temenos project management tools (risk management, project estimation and so on) in partnership with the other business units of the Delivery organization and the services contractual templates in collaboration with the legal team.</li><li>Drive continuous improvement initiatives to enhance delivery efficiency.</li><li>Develop the framework to ensure that Temenos project managers can deliver the contractual commitment whilst achieving the expected financial results, drive customer satisfaction and create opportunities for up-sell and cross-sell.</li><li>Oversee the end-to-end execution of customer projects, ensuring they are delivered on time, within scope, and on budget while achieving maximum customer satisfaction.</li><li>Establish standardized PMO methodologies, processes, and tools to optimize project execution and risk management.</li><li>Leverage data insights to recommend improvements in project delivery and operational efficiency</li><li>Provide strategic direction and support to project managers, ensuring high-quality and timely delivery.</li><li>Foster a culture of accountability, transparency, and innovation within the PMO function.</li><li>Identify, assess, and mitigate project-level risks (e.g., scope creep, delivery delays, resource constraints).</li><li>Establish early warning systems for detecting and addressing project issues.</li><li>Implement escalation protocols to raise critical project risks</li></ul>SKILLS<ul><li>Proven experience in building and scaling PMO teams and project/program management, preferably within the technology or financial services sector.</li><li>Expertise in leading large-scale projects in the financial sector.</li><li>Strong financial management skills, with the ability to own and run a P&amp;L independently. Familiarity with financial reporting and forecasting&nbsp;tools.</li><li>Proven track record of improving project efficiency and delivery timelines.</li><li>Strong people management skills, including coaching and mentoring.</li><li>Strong leadership and stakeholder management skills. Experience collaborating with senior leadership, sales, and finance teams.</li><li>Strong customer engagement skills and ability to manage expectations.</li><li>Experience in driving continuous improvement initiatives and process optimization.</li><li>Excellent analytical and problem-solving abilities.</li></ul>VALUES<ul><li>Care&nbsp;about&nbsp;driving continuous improvement initiatives and process optimization.</li><li>Commit&nbsp;to strong people management skills, including coaching and mentoring.</li><li>Collaborate in&nbsp;leading large-scale projects in the financial sector.</li><li>Challenge&nbsp;the status quo.</li></ul> SOME OF OUR BENEFITS include:<ul><li>﻿Maternity leave:&nbsp;Transition back with 3 days per week in the first month and 4 days per week in the second month</li><li>Civil Partnership:&nbsp;1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership</li><li>Family care:&nbsp;4 weeks of paid family care leave</li><li>Recharge days:&nbsp;4 days per year to use when you need to physically or mentally needed to recharge</li><li>Study leave:&nbsp;2 weeks of paid leave each year for study or personal development&nbsp;</li></ul>

Head of PMO

We are seeking an experienced Head of PMO Governance Director to optimize and enforce the governance framework for our global delivery organization. You will provide strategic oversight, risk management, and compliance across the entire customer project portfolio. You will validate that our projects are delivered in alignment with the company’s financial objectives, contractual obligations, and quality standards. Part of your scope work is the definition of objectives and key results (OKRs) to measure the success of our project and of the Delivery business unit at large. You also need to identify sweet spots and leakages in our performance and proactively suggest remedy actions for the latter.The Head of Governance will oversee a large global team, maintaining financial oversight of the project’s P&amp;Ls with full and driving operational excellence across delivery teams.The ideal candidate will have a strong project management background, deep expertise in governance frameworks, and the financial acumen to manage budgets and financial performance without external assistance.This role involves collaborating with senior leadership, and internal delivery teams to mitigate risks, resolve escalations, and drive consistent service excellence.OPPORTUNITIES<ul><li>﻿Define and implement a governance framework to ensure effective oversight and management of project delivery.</li><li>Oversee contract compliance, risk management, and financial controls.</li><li>Support the customer escalation team and help manage contractual disputes.</li><li>Collaborate with the PMO, finance, and legal teams to enforce governance policies.</li><li>Define Objective and Key Results (OKRs) and reporting framework to track project and Delivery organization performance.</li><li>Provide regular reports to the executive leadership team on portfolio performance, risks, and compliance</li><li>Partner with senior leadership and stakeholders to align governance practices with business objectives.</li><li>Lead and manage a large global team, fostering collaboration and operational excellence.</li><li>Foster a culture of accountability, transparency, and innovation within the Governance function.</li></ul>SKILLS<ul><li>Proven experience in governance and project/program management, preferably within the technology or financial services sector.</li><li>Strong financial management skills, with the ability to own and run a P&amp;L independently.</li><li>Expertise in project methodologies (Agile, SAFe, Waterfall, Hybrid) and governance best practices.</li><li>Experience in managing large-scale transformation initiatives and leading large global teams.</li><li>Ability to strategically align governance frameworks with corporate objectives.</li><li>Strong leadership and stakeholder management skills.</li><li>Excellent analytical and problem-solving abilities.</li><li>Strategic Governance and Risk Management: Proven experience in project and portfolio governance for external customer delivery, expertise in contract compliance, risk assessment, and mitigation strategies, and strong knowledge of regulatory and legal frameworks related to external service delivery.</li><li>Working knowledge of IFRS (International Financial Reporting Standards)</li><li>Financial and Commercial Acumen: experience in financial oversight, including revenue tracking, profitability analysis, and cost control, and ability to interpret financial reports and assess contract profitability.</li><li>Experience with SAFe® (SAFe. Scaled Agile Framework) and ITIL methodologies and with SaaS and Managed Services is preferred to support scalable and efficient delivery processes.</li><li>Proficiency in project portfolio management (PPM) tools is a plus.</li><li>Professional certifications such as PMP, PRINCE2, PMI-PgMP, are a plus.</li></ul>VALUES<ul><li>Care&nbsp;about proficiency in project portfolio management.</li><li>Commit&nbsp;to&nbsp;financial oversight.</li><li>Collaborate&nbsp;with the PMO, finance, and legal teams to enforce governance policies.</li><li>Challenge&nbsp;the status quo.&nbsp;</li></ul>SOME OF OUR BENEFITS include:<ul><li>Maternity leave:&nbsp;Transition back with 3 days per week in the first month and 4 days per week in the second month</li><li>Civil Partnership:&nbsp;1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership</li><li>Family care:&nbsp;4 weeks of paid family care leave</li><li>Recharge days:&nbsp;4 days per year to use when you need to physically or mentally needed to recharge</li><li>Study leave:&nbsp;2 weeks of paid leave each year for study or personal development&nbsp;</li></ul>

Head of Governance

As an Operations Specialist in the Platform Efficiency team, you will take a vital role in optimizing delivery operations and enhancing courier performance across multiple countries within the region. Your primary focus will be on supporting the execution of strategies designed to improve logistics efficiency and achieving key performance targets such as courier costs. You will work closely with the Global Courier Pricing, Logistics, and local Merchant teams, as well as other departments within regional operations, to implement initiatives that drive operational efficiency and improve courier satisfaction.This role requires strong analytical skills, including working with numbers and data analysis, to identify trends, uncover insights, and make data-driven decisions. You should be comfortable analyzing performance metrics, interpreting KPIs, and recommending strategies based on your findings. Reporting to the Regional Head of Platform Efficiency, you will be a key contributor to ensuring that the region meets its financial and operational goals.What you will be doing<ul><li>Contribute to the implementation of pricing-related changes, ensuring alignment with set goals to not only deliver cost savings but also increase courier satisfaction within the region.</li><li>Support the management of regional courier cost budgets set by the Global Delivery Operations teams, aligning with financial targets and operational quality standards.</li><li>Develop and execute data-driven strategies in collaboration with Global Logistics, Product, and Merchant teams to enhance logistics efficiency metrics and overall performance.</li><li>Analyze KPIs and performance data to understand key drivers and trends, providing insights to improve results and help devise strategies to meet or exceed regional targets.</li><li>Optimize logistics operations by enhancing route planning, reducing travel and service times, and improving overall delivery efficiency.</li><li>Create and maintain comprehensive reports and dashboards to monitor key performance indicators, track progress, and communicate results to stakeholders.</li><li>Identify opportunities to streamline courier operations, increase efficiency, and improve overall service quality for consumers, merchants, and couriers.</li></ul>Our humble expectations<ul><li>3-4 years hands-on experience&nbsp;working with both operations and data analysis in a role focused on efficiency optimization and performance improvement.</li><li>Proven ability to work extensively with data&nbsp;to drive decision-making, optimize processes, and enhance operational efficiency.</li><li>Advanced analytical skills are essential, with proficiency in Excel (or Google Sheets) for data analysis; experience with Looker, SQL, or other data applications is a strong advantage.</li><li>A&nbsp;track record of leveraging data-driven strategies&nbsp;to improve key performance metrics and achieve operational targets.</li><li>Excellent interpersonal skills with the ability to&nbsp;manage projects, collaborate across global and regional teams, and influence stakeholders&nbsp;effectively.</li><li>Highly detail-oriented, organized, and capable of managing multiple initiatives in a fast-paced environment.</li><li>Self-motivated problem solver&nbsp;with a proactive approach and a commitment to continuous improvement.</li><li>Strong communication skills, with fluency in English; additional languages are a plus.</li><li>The role can be based in any of our Wolt offices across the following locations: Greece – Athens, Cyprus – Nicosia, Azerbaijan – Baku, Kazakhstan – Almaty, Georgia – Tbilisi, Uzbekistan – Tashkent.</li></ul>

Operations Specialist, Platform Efficiency

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Job Ads Ελλάδα - Page 2

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