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Τουρισμός / Ξενοδοχεία

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Aoristou

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We are looking for a dedicated and service-oriented Guest Assistant (Receptionist) to join our Front Office team at Amanzoe, in the Peloponnese, Greece. Reporting to the Front Office Management Team, the Guest Assistant will play a vital role in delivering the exceptional, personalised service that Amanzoe is known for. This position is ideal for someone who is energetic, proactive, and passionate about hospitality.Responsibilities<ul><li>Deliver a warm and seamless welcome and departure experience to all guests.</li><li>Support daily Front Office operations including check-in/out, guest communication, and concierge services.</li><li>Handle guest inquiries and requests with efficiency, discretion, and care.</li><li>Maintain guest profiles and history to ensure a tailored experience.</li><li>Collaborate with other departments to ensure smooth service and guest satisfaction.</li><li>Anticipate guest needs and proactively offer thoughtful solutions or assistance.</li><li>Promote in-house services and activities to enhance guest experiences.</li><li>Ensure workspaces and guest-facing areas are kept clean, organised, and professional.</li><li>Uphold Amanzoe’s service standards and brand values in all guest interactions.</li></ul>Requirements<ul><li>A minimum of 2 years’ experience in Front Office or in a Guest Assistant role, ideally in a 5-star luxury resort or hotel.</li><li>Degree or diploma in Hospitality Management from a certified institution.</li><li>Proficiency in Opera PMS or Fidelio is essential, as well as MS Office.</li><li>Excellent verbal and written communication in Greek and English.</li><li>Knowledge of an additional language (e.g. French, Italian, Spanish, or others) is highly desirable.</li><li>Strong interpersonal skills with a positive and engaging personality.</li><li>High attention to detail, with the ability to multitask and work under pressure.</li><li>Legal right to live and work in Greece is required.</li></ul>BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritise and support your career journey, making you feel valued, included and at home.<ul><li>Single accommodation including monthly utility allowance (electricity and water)</li><li>Access to our Training Platforms: Typsy and eCornell</li><li>Discount on F&amp;B Outlets</li><li>Discount on Aman Retail</li><li>Meal and coffee breaks while on duty</li><li>Uniform and colleague transportation</li><li>Access to the Amanzoe Elite Program (local discounts)</li><li>Participation in annual Staff Party and Family Day</li><li>Complimentary wellness activities including yoga, tennis, and gym classes</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to join us on our journey.

Guest Assistant Receptionist – Amanzoe

We are currently looking for a hands-on, detail-driven Assistant Executive Housekeeper Villas to join our Housekeeping team at Amanzoe in Porto Heli, Greece. Reporting to the Executive Housekeeper, this role is critical in supporting the daily operations of the housekeeping department and ensuring the highest standards of cleanliness and service across the resort. You will lead, motivate and guide the team while implementing quality control procedures and ensuring all guest accommodations and public areas meet Aman’s uncompromising expectations.Responsibilities<ul><li>Supervise and guide daily housekeeping operations across rooms, public areas, and back-of-house spaces.</li><li>Ensure all rooms are cleaned and prepared to Aman standards before guest arrival.</li><li>Assist the Executive Housekeeper in establishing departmental plans, procedures, and service standards.</li><li>Lead the team in the absence of the Executive Housekeeper.</li><li>Coordinate daily work schedules based on occupancy and operational needs.</li><li>Manage inventories of linen, uniforms, supplies, and chemicals; maintain proper storage and usage.</li><li>Oversee inspections to ensure guest and public areas meet health, hygiene, and aesthetic standards.</li><li>Respond promptly to guest requests and address complaints or concerns regarding housekeeping.</li><li>Liaise with the Laundry team and Housekeeping Supervisors to align tasks and scheduling.</li><li>Maintain cleanliness and hygiene across all areas in line with health and safety regulations.</li><li>Participate in the training, evaluation, and performance development of Housekeeping team members.</li><li>Support the preparation of duty rosters and help control departmental labor costs.</li><li>Recommend repair or renovation needs to maintain the highest quality of guest facilities.</li><li>Foster team morale and uphold a culture of accountability, integrity, and guest-first service.</li></ul>Requirements<ul><li>Minimum 5 years of experience in a housekeeping supervisory role, preferably in a 5-star hospitality environment.</li><li>High school diploma or equivalent; a certificate in housekeeping or hospitality management is considered an asset.</li><li>Excellent command of English (written and spoken); Greek is an advantage.</li><li>Proficiency in Microsoft Office Suite and familiarity with housekeeping management systems.</li><li>Strong leadership, organizational, and interpersonal skills.</li><li>Deep understanding of housekeeping standards, tools, and chemicals.</li><li>Ability to maintain professionalism and composure in a fast-paced setting.</li><li>Detail-oriented, with a strong commitment to cleanliness, guest satisfaction, and team collaboration.</li><li>Legal right to live and work in Greece.</li></ul>Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits package including exciting international career opportunities in a company that is expanding rapidly. We prioritize and support your career journey, making you feel valued, included and at home.<ul><li>Accommodation including monthly utility allowance (electricity and water).</li><li>Discount on F&amp;B outlets.</li><li>Discount on Aman Retail.</li><li>Meal and coffee breaks while on duty.</li><li>Provided uniform.</li><li>Employee Wellness Program including complimentary yoga, tennis, and gym classes.</li><li>Amanzoe Elite Program with discounts at local restaurants and shops.</li><li>Access to our training platform, Typsy.</li><li>Staff transportation via bus.</li><li>Participation in annual staff party and family day events.</li></ul>If you are passionate about hospitality, operational excellence, and nurturing a high-performing team, we invite you to apply and join us at Amanzoe.

Assistant Executive Housekeeper Villas - Amanzoe

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