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The Groups &amp; Events Coordinator should provide administrative support to the Sales Team, dealing all matters in a professional, efficient and timely manner to maximize team revenues and promote quality service through daily communication and coordination with other departments.&nbsp;Key Responsibilities:<ul><li>Communicate &amp; liaise with customers and e-mail.</li><li>Handle all incoming inquiries from clients via phone, email and other communication channels, ensuring prompt and professional responses</li><li>Confirm bookings, manage cancellations and process modifications to reservations</li><li>Conduct site inspection of the hotel</li><li>Maintain client contact database in Delphi</li><li>Administrative support to Groups &amp; Events team</li><li>Input Rooming lists in Opera PMS, monitor daily changes and final group pick up</li><li>Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.&nbsp; Disseminate sales-related information to other departments as appropriate.</li></ul>Requirements:<ul><li>Degree in Hotel Management/Tourism and /or Business Administration</li><li>1 year of experience, ideally gained in reservations or catering sales team of a 5* Hotel</li><li>Languages: Fluent in both Greek and English (written &amp; spoken)</li><li>Fully computer literate and especially&nbsp; with&nbsp; Outlook, Word, Excel &amp; Sales and Catering Programs (Opera, Delphi)</li><li>Communication and presentation skills with the ability to build strong long-term client relationships</li><li>Customer Service: Strong interpersonal and customer service skills, with a passion for providing an exceptional guest experience</li><li>Problem-Solving: Ability to handle guest enquiries, concerns and issues with a calm and professional approach</li><li>Good organizational skills</li><li>Team player and results orientated</li></ul>

Groups & Events Coordinator - Semiramis

Job Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Quality CoordinatorRef: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HH/QCLocation: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Kiotari,&nbsp;South RhodesCompany: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; H HOTELS COLLECTIONAbout us:At&nbsp;H Hotels Collection&nbsp;we operate with innovation and determination, supporting our people, local communities and the environment. Our passion is to evolve, shape standards and surpass ourselves, creating unique experiences and relationships. We establish relationships of safety and reliability with everyone, promote authenticity, operate with honesty and establish relationships of trust on which we build our future and growth.Job description:We are looking for an experienced and dynamic Quality Coordinator. The ideal candidate will be responsible to ensure compliance in line with legislation and all system processes including quality and safety, implementation of quality management actions and contributing to the development of company policies and procedures.Key responsibilities:<ul><li>Works closely with Hotel Managers and HODs to establish, maintain and optimize QMS in all group properties</li><li>Ensures full compliance of hotel SOPs, policies, procedures, and brand standards.</li><li>Ensures H&amp;S compliance in line with local and international legislation, as well as ABTA-FTO regulations.</li><li>Enhances approach sustainability and establish key steps for waste management and energy efficiency.</li><li>Works closely with the HR Department to establish, maintain and optimize HR processes.</li><li>Cooperates with the Purchasing Department to establish quality requirements from external suppliers.</li><li>Identify relevant quality-related training needs and deliver training to ensure procedures are properly understood, carried out and evaluated.</li><li>Serves as a key contact for Tour Operators/Ext. Auditors/Int. Auditors/Regulatory Authorities representing the Company.</li><li>Ensures all QM deliverables are achieved in a compliant timely manner.</li></ul>&nbsp;Qualifications:<ul><li>Business School / Hotel School Degree [master’s degree is desirable]</li><li>Excellent command of MS Office</li><li>Fluency in English</li><li>Own vehicle and valid driver's license</li></ul>Skills and experience:<ul><li>Experience in hotel Quality departments or operations in well-established upscale resort hotels and/or group hotels.</li><li>Experience in QMS systems [ISO 22000 is desirable] and health &amp; safety processes.</li><li>Experience with GSTC certification for Travelife.</li><li>Effective communication and organizational skills, ability to meet deadlines.</li><li>Ability to multi-task.</li><li>Attention to detail.</li></ul>In the context of the above position, the company offers:<ul><li>Competitive compensation package.</li><li>Housing (out of the area residents).</li><li>Professional development opportunities in an ever-growing Group.</li><li>Continuous training in line with the company’s standards &amp; dynamic development</li><li>Positive and supportive working environment in an organization that respects its people, the environment and local communities.</li></ul>For all applications and information submitted, absolute confidentiality will be maintained.

Quality Coordinator

Main Responsabilities<ul><li>Responsible for F&amp;B Operation functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Assistant F&B Manager - SANT.ASS.FB.MGR

Main Responsabilities<ul><li>Oversees F&amp;B Operations functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Food & Beverage Manager - SANT.FB.MGR

Receptionists What We Offer<ul><li>Competitive salaries and benefits</li><li>Professional training and career development opportunities</li><li>A positive and inclusive work environment</li><li>Accommodation and meals provided</li><li>Opportunity to work in one of the most beautiful destinations in Greece</li></ul>Skills and Qualifications<ul><li>Prior experience in hospitality is preferred but not mandatory for entry-level roles</li><li>A passion for delivering excellent customer service</li><li>Strong communication and interpersonal skills</li><li>Flexibility to work in shifts</li><li>Multilingual abilities (English, Greek, and any additional languages are a plus)</li></ul>How to ApplyTo apply for any of our available positions, please send your CV along with a cover letter to&nbsp;cv@zhg.gr&nbsp;Applications are open for the 2025 season, with hiring beginning from January to April 2025.Zante Hospitality GroupExcellence in Hospitality, Inspired by the Beauty of Zakynthos.For more information about our properties and careers, visit our website at&nbsp;www.zhg.gr&nbsp;Follow us on social media to stay updated on new opportunities!Location:Zante Park Resort &amp; Spa: Laganas, Zakynthos, GreeceGalaxy Beach Resort: Laganas Bay, Zakynthos, Greece

Receptionists

What We Offer<ul><li>Competitive salaries and benefits</li><li>Professional training and career development opportunities</li><li>A positive and inclusive work environment</li><li>Accommodation and meals provided</li><li>Opportunity to work in one of the most beautiful destinations in Greece</li></ul>Skills and Qualifications<ul><li>Prior experience in hospitality is preferred but not mandatory for entry-level roles</li><li>A passion for delivering excellent customer service</li><li>Strong communication and interpersonal skills</li><li>Flexibility to work in shifts</li><li>Multilingual abilities (English, Greek, and any additional languages are a plus)</li></ul>How to ApplyTo apply for any of our available positions, please send your CV along with a cover letter to&nbsp;cv@zhg.gr&nbsp;Applications are open for the 2025 season, with hiring beginning from January to April 2025.Zante Hospitality GroupExcellence in Hospitality, Inspired by the Beauty of Zakynthos.For more information about our properties and careers, visit our website at&nbsp;www.zhg.gr&nbsp;Follow us on social media to stay updated on new opportunities!Location:Zante Park Resort &amp; Spa: Laganas, Zakynthos, GreeceGalaxy Beach Resort: Laganas Bay, Zakynthos, Greece

Night Auditors

At Sani/Ikos Group, the F&amp;B department is about more than just serving food; it's about creating unforgettable gastronomical experiences. From anticipating guests' preferences to suggesting exquisite culinary delights, every interaction is a chance to make each meal memorable.Our F&amp;B Team focuses on the finest details and ensures a seamless flow of service, taking pride in the smiles of satisfaction we witness every day.If you have a passion for hospitality and excellence, join us in crafting exceptional gastronomical experiences!Qualifications &amp; ExperiencePrevious experience in a restaurant, preferably in a hotel or fine dining environment.Fluency in English, with an additional language being a plus.Solid knowledge of food and beverage service; wine knowledge is a plus.Degree/Diploma in Hospitality/Tourism would be a plus.Excellent communication and customer service skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

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groups & events coordinator - semiramis

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food & beverage manager - sant.fb.mgr

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