Χρηματοοικονομικά

Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Κέντρο Εξυπηρέτησης / Call Center

Άλλο

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Aoristou

FullTime

OnSite

In this role, you will assist the sales team in obtaining and retaining customers by performing administrative and clerical tasks. Your main duties will include responding to customer questions and concerns, ensuring that the sales team provides superior customer service, and supporting all after-sales service.Role responsibilities<ul><li>Compile&nbsp;daily lists of leads and delegating them to sales team associates</li><li>Handle&nbsp;all administrative duties for the CDU team, including communicating directly with customers, responding to inquiries and resolving&nbsp;any issues that arise</li><li>Provide&nbsp;assistance to management team members and executives as needed</li><li>Perform&nbsp;data entry duties in regards to metrics, portfolio figures, customer support and other key data</li><li>Execute and process&nbsp;policy amendments in a timely manner and inform clients upon completion</li><li>Remind via calls clients for their renewals of cancelations</li><li>Εxpedite urgent requests and contact clients accordingly</li><li>Ensure that our sales team is able to function effectively and meet the company’s sales objectives</li></ul>Knowledge, Skills &amp; Experience<ul><li>Degree in&nbsp;Business Administration, or a related field</li><li>2-5&nbsp;years work experience</li><li>Excellent interpersonal skills and ability to work effectively within a team.</li><li>Ability to complete tasks and make decisions independently.</li><li>Proficiency in computer use, including basic spreadsheet and word processing software.</li><li>Strong time management and organizational skills to handle multiple projects efficiently.</li><li>Exceptional customer service skills with a professional approach, especially in person and over the phone when interacting with insurance relationship managers and customers.</li><li>Clear communication skills with the ability to explain concepts in simple terms to help customers understand and resolve issues.</li><li>Problem-solving skills with the ability to apply critical and creative thinking to identify and resolve issues with policies.</li></ul>What we offerWhat we offer&nbsp;In Eurolife FFH we believe in the power of people becoming the best version of themselves. We want our employees to feel valued, heard, respected and included in an environment where they are having fun, they find meaning in work and deep sense of purpose.&nbsp;As a member of our team:<ul><li>You will have the opportunity to work in a leading multinational insurance company with prominent positioning in the local market</li><li>You will be working in an environment based on fairness, transparency and recognition&nbsp;</li><li>A competitive compensation package relevant to qualifications</li><li>You will develop abilities and skills that will help your personal and professional growth</li><li>Take advantage of Learning and Development opportunities that will develop a deeper insight and stronger capabilities</li></ul>

Sales Customer Support Specialist

We are looking for enthusiastic and result-driven&nbsp;Insurance Relationship Managers&nbsp;to join our growing team. From this role, you will be responsible to enhance our relationship with our Bancassurance Partner, by managing the day-to-day insurance sales operations, providing appropriate solutions for every customer in order to boost top-line growth, customer acquisition levels and profitability.&nbsp;Role responsibilities&nbsp;<ul><li>Execute sales through leads generated via referrals from the assigned bank partner.</li><li>Analyze customers’ needs in insurance areas and cover these needs from company’s product range</li><li>Cross sell and up sell to client base</li><li>Provide post- sales servicing and manage customer relationship</li><li>Meet personal and team sales targets</li><li>Attend meetings, sales events and trainings to keep abreast of the latest developments</li><li>Report and provide feedback to management using statistical data</li></ul>&nbsp;Knowledge, Skills &amp; Experience<ul><li>BA/BS degree or equivalent</li><li>Strong communication, negotiation and interpersonal skills</li><li>Self-motivated and driven</li><li>Ability to deliver under pressure to short deadlines and cope with changing priorities</li><li>Team Player</li><li>Computer use competency&nbsp;</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading multinational insurance company with prominent positioning in the local market</li><li>A competitive compensation package relevant to qualifications&nbsp;plus bonus, according to target fulfillment.</li><li>Continuous training and development opportunities</li><li>Health Insurance plan</li></ul>

Insurance Relationship Manager

We are looking for a qualified and trustworthy&nbsp;Sales Account Manager&nbsp;to join our team, in order to develop our corporate clientele by building long-term relationships with clients, cross selling, up selling and overseeing B2B sales. The position is based in&nbsp;Thessaloniki, with responsibility for the wider Northern Greece region and regular visits to the company’s headquarters.&nbsp;Role responsibilities<ul><li>Establish contact and develop relationships with corporate clients</li><li>Introduce, promote and sell insurance products and solutions that best meet clients’’ needs</li><li>Focus on growing and developing the existing corporate clientele along with seeking out new business development opportunities</li><li>Manage a portfolio of accounts and act as the point of contact for clients’ requests</li><li>Develop long-term and trust relationships with the clients by continually providing high-caliber customer service and support information &amp; guidance</li><li>Identify cross-selling opportunities in existing clientele and new selling prospects</li><li>Collecting, analysing and summarizing information, preparing reports</li><li>Keep abreast of the latest updates in the insurance market, insurance products and solutions as well as be aware of the competition</li></ul>Knowledge, skills &amp; experienceThe ideal candidate will have the following:<ul><li>University degree in Business Administration or relevant field. Postgraduate studies will be considered a plus</li><li>2-4 years of experience in relevant position in the insurance sector, preferably in an insurance broker</li><li>Experience in B2B sales and business partnering</li><li>Experience in team coordination will be considered a plus</li><li>Excellent command of the English language and excellent PC skills</li><li>Clear and effective communication and negotiation skills</li><li>Strong organization and planning skills</li><li>Ability to deliver excellent customer experience</li><li>Results orientation and strategic mindset</li><li>Passion and pure interest of the insurance sector</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading insurance Broker with prominent positioning in the local market</li><li>A competitive compensation package relevant to qualifications</li><li>Continuous training and development opportunities</li><li>Health Insurance plan</li></ul>

Sales Account Manager

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sales customer support specialist

Eurolife FFH

insurance relationship manager

Eurolife FFH

sales account manager

Eurolife FFH

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