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Η&nbsp;SMK Group, δίκτυο καταστημάτων ηλεκτρολογικού υλικού, φωτισμού και αυτοματισμών, ζητάΣτέλεχος για το Τμήμα ΕισαγωγώνΗ θέση εργασίας αφορά εισαγωγές από τρίτες χώρες και Ευρωπαϊκή Ένωση.Απαιτούμενα προσόντα<ul><li>Γνώση χειρισμού ERP</li><li>Γνώση Microsoft Office</li><li>Άριστη γνώση αγγλικών</li><li>Γνώση των προϊόντων που εμπορεύεται η SMK Group</li><li>Τριετής προϋπηρεσία σε αντίστοιχη θέση</li><li>Προϋπηρεσία στον ίδιο ή σε παρόμοιο τεχνικό κλάδο</li><li>Πτυχίο ΑΕΙ</li><li>Επικοινωνιακές δεξιότητες</li></ul>

Στέλεχος για το Τμήμα Εισαγωγών

Στα πλαίσια Ανάπτυξης των Δραστηριοτήτων μας, αναζητούμε&nbsp;Spare Parts Product Supervisor&nbsp;στην Αθήνα.Βασικές Αρμοδιότητες Θέσης<ul><li>Reporting και ανάλυση πωλήσεων/budget ανταλλακτικών&nbsp;(π.χ ανά εργοστάσιο, ανά κατηγορία προϊόντων, ανά κωδικό, ανά συνεργάτη κ.ο.κ).</li><li>Ανάλυση και επεξεργασία&nbsp;τιμοκαταλόγων&nbsp;ανταλλακτικών πριν την εφαρμογή τους στο σύστημα.</li><li>Επικοινωνία&nbsp;με εργοστάσια για θέματα pricing</li><li>Συμμετοχή στην απόφαση των&nbsp;καμπανιών&nbsp;και υλοποίησή τους</li><li>Follow up&nbsp;απόδοσης των καμπανιών ανταλλακτικών</li><li>Επικοινωνία με το&nbsp;marketing&nbsp;για εποχιακές καμπάνιες</li><li>Διαχείριση κωδικών στα support site των εργοστασίων</li><li>Διαχείριση των&nbsp;IPLs</li><li>Προϊοντική ενημέρωση και&nbsp;εκπαίδευση&nbsp;των συνεργατών</li><li>Συμμετοχή στην κατάρτιση του&nbsp;Budget</li><li>Έρευνα&nbsp;ανταγωνισμού</li><li>Διαχείριση της παραγγελίας των ανταλλακτικών/αποθεμάτων για τη γραμμή παραγωγής MASTER</li></ul>Απαραίτητα Προσόντα Θέσης<ul><li>Εμπειρία 2-3 έτη&nbsp;σε αντίστοιχο τμήμα διαχείρισης ανταλλακτικών</li><li>Επιθυμητή&nbsp;εκπαίδευση&nbsp;τεχνικής κατεύθυνσης</li><li>Πολύ καλή γνώση&nbsp;Αγγλικών</li><li>Άριστη Γνώση χρήσης&nbsp;Microsoft Office&nbsp;(Excel-PowerPoint-Word)</li><li>Συνέπεια</li><li>Ενσυναίσθηση</li><li>Εντιμότητα</li><li>Ομαδικό πνεύμα συνεργασίας</li><li>Συνεχής προσπάθεια για&nbsp;βελτίωση και εξέλιξη</li><li>Προσανατολισμός στην επίτευξη&nbsp;αποτελεσμάτων</li><li>Πελατοκεντρική αντίληψη&nbsp;με γνώμονα τη δημιουργία σταθερών συνεργασιών και την αυξημένη ικανοποίηση των συνεργατών μας</li><li>Ικανότητα διαχείρισης αλλαγής και κρίσεων</li><li>Οργανωτική και επιχειρηματική αντίληψη, οξυδέρκεια</li></ul>Η Εταιρεία Προσφέρει<ul><li>Ανταγωνιστικές αποδοχές</li><li>Bonus βάσει στόχων</li><li>Ιδιωτική ασφάλιση υγείας</li><li>Ευκαιρίες εξέλιξης σε μια σταθερά αναπτυσσόμενη εταιρεία</li></ul>Οι Θεμελιώδεις Αξίες μας είναι η Καλοσύνη, η Θέληση και η Μαχητικότητα. Εάν είναι και μέσα στις δικές σου Αξίες,&nbsp;στείλε μας το βιογραφικό σου&nbsp;σήμερα και διεκδίκησε μία καριέρα στον ηγέτη της αγοράς!&nbsp;

Spare Parts Product Supervisor

Τhe Flex Operations Advisor supports the end-to-end execution of Ayvens’ flexible fleet services. This role is essential for monitoring daily operations, controlling costs, and providing the Flex Operations Manager with critical insights through data analysis and performance reporting. By identifying opportunities for efficiency, cost optimization, and service improvement, the Advisor ensures that daily operations run smoothly and align with Ayvens’ customer-centric, cost-effective service standards.Key ResponsibilitiesOperational Oversight &amp; Execution<ul><li>Manage and monitor daily operational tasks including vehicle coordination, partner communication, and SLA follow-up.</li><li>Ensure consistent alignment with external service partners (e.g. Rent-a-Car suppliers) to maintain high-quality, cost-efficient service.</li><li>Track and address operational issues proactively to ensure seamless delivery of Flex Mobility solutions.</li><li>Maintain compliance with internal policies and operational standards.</li></ul>Data Analysis &amp; Reporting<ul><li>Collect, consolidate, and analyze operational data (fleet utilization, idle time, service timelines, etc.) to support performance evaluation.</li><li>Create recurring and ad-hoc reports and dashboards for the Flex Operations Manager, contributing to strategic decision-making.</li><li>Monitor key performance indicators (KPIs) and provide actionable recommendations based on data-driven insights.</li><li>Support forecasting and resource planning initiatives through accurate operational data analysis.</li></ul>Continuous Improvement &amp; Optimization<ul><li>Participate in cross-functional projects to streamline processes, reduce operating costs, and enhance service consistency.</li><li>Collaborate with the Manager to review current workflows and identify opportunities for automation, digitization, or lean optimization.</li><li>Escalate inefficiencies and suggest data-backed improvement plans.</li></ul>Cross-Functional Collaboration<ul><li>Liaise closely with the Commercial, Procurement, and Finance teams to align operational execution with strategic goals.</li><li>Coordinate with external vendors to track and manage service levels and cost compliance.</li><li>Act as a key link between internal departments to ensure accurate data sharing and consistent service experience.</li></ul>Key Skills &amp; Qualifications<ul><li>Bachelor’s degree in Business, Logistics, Operations Management, or a related field.</li><li>2+ years of experience in operations, logistics, fleet, or mobility services preferred.</li><li>Familiarity with KPIs, fleet management systems, and operational reporting tools.</li><li>Strong analytical and problem-solving abilities</li><li>Proficiency in Excel, Power BI, or similar tools for reporting and data visualization</li><li>Operational cost management and performance tracking</li><li>Technologically literate and comfortable working with digital tools and dashboards</li><li>Fluent in English (spoken and written)</li><li>Attention to detail and process discipline</li><li>Ability to work independently while aligning with team goals</li><li>Effective communicator and collaborator</li><li>Time management and ability to handle multiple priorities</li><li>Customer-focused mindset with an orientation toward results and service quality</li></ul>

Flex Operations Advisor

With 60 years of industry know-how and expertise&nbsp;Sidenor&nbsp;is the largest steel industry&nbsp;in Greece and constitutes the steel production and trading segment of Viohalco. Sidenor Group is a leading steel producer in Southeastern Europe with&nbsp;4 production units&nbsp;in Greece, Bulgaria and Northern Macedonia.&nbsp;SIDENOR Group's products are available in&nbsp;more than 50 countries&nbsp;with a significant contribution to the economic growth, such as steel reinforcing for building and infrastructure projects, shipbuilding and various other industrial applications.If you want to be part of this large and dynamic organization, Sidenor Group has the opportunity for you!&nbsp;As the&nbsp;H&amp;S Engineer,&nbsp;you will report to the HSE Director, and you will be responsible for the implementation of safety systems and projects with a strong focus on machinery safety. You will support the overall HSE framework of SIDENOR Group by ensuring legal compliance, reducing operational risks, and fostering a robust safety culture across all major plants.&nbsp;What you will need to do:<ul><li>Lead machinery-related safety projects (e.g., LOTO, interlock systems, guarding)</li><li>Contribute to the standardization and continuous improvement of the HSE Management Systems across all sites</li><li>Monitor and follow up on the monthly HSE improvement plan</li><li>Conduct site inspections, perform risk assessments, and evaluate the effectiveness of implemented safety measures</li><li>Develop and deliver safety training programs tailored to the needs of industrial operations</li><li>Ensure compliance with Greek and EU legislation, including Machinery Directive 2006/42/EC</li><li>Collaborate with plants’ H&amp;S teams to implement corrective actions and preventive measures</li><li>Prepare reports and recommendations to the HSE Director based on findings from site visits and audits</li></ul>&nbsp;What you need to possess:<ul><li>University degree in Mechanical, Electrical or Automation Engineering</li><li>Minimum 3 years of experience in industrial Health &amp; Safety roles</li><li>Strong knowledge of machinery safety standards, risk assessments, and preventive maintenance</li><li>Experience in project management and collaboration across multi-site operations</li><li>Excellent knowledge of English language</li><li>Willingness to travel frequently to production sites in Greece, North Macedonia, and Bulgaria</li></ul>&nbsp;What will lead you to success:<ul><li>Analytical, proactive, and safety-oriented mindset</li><li>Effective communicator with cross-functional collaboration skills</li><li>Ability to manage time and priorities across multiple projects and locations</li><li>Committed to continuous improvement and employee well-being</li></ul>

HEALTH & SAFETY ENGINEER (3306)

We’re looking for a Product Manager to lead critical customer-facing touchpoints that build trust, satisfaction, and a seamless post-order experience. These areas may sit outside the direct conversion funnel, but they play a vital role in brand perception, customer retention, and overall happiness.You’ll own and evolve the product strategy for key areas such as:<ul><li>Promised Delivery Times &amp; Order Tracking</li><li>Help Center &amp; Customer Support Flows</li><li>User Reviews &amp; Ratings</li><li>Social Proof Elements</li><li>Content &amp; Messaging that drive confidence and transparency</li></ul>Finally, you’ll collaborate closely with design, engineering, data, operations, and customer support teams to shape a more human, helpful, and trustworthy experience for every customer,ensuring our platform continues to delight long after checkout.What you’ll be doing:<ul><li>Define and drive the product vision and roadmap for customer experience touchpoints beyond the checkout funnel</li><li>Lead discovery to deeply understand user needs, pain points, and expectations</li><li>Collaborate with Customer Support, Logistics, Operations, and Marketing teams to align initiatives and identify improvement opportunities</li><li>Design and ship features that improve:<ul><li>User trust in promised delivery times</li><li>Self-service resolution via help centers</li><li>Value and credibility via user-generated content (ratings, reviews, social proof)</li><li>Confidence through contextual and timely content</li></ul></li><li>Use data and experimentation to guide decisions and measure success</li><li>Ensure your domain supports long-term user retention and platform trust</li></ul> What you need to be successful <ul><li>3–5 years of product management experience (preferably in B2C or marketplace apps)</li><li>Proven track record of building customer-facing products that improve experience and retention</li><li>Strong product discovery skills and user empathy</li><li>Data-informed but not data-blind—you balance qualitative and quantitative insights</li><li>Excellent collaboration and communication skills across cross-functional teams</li><li>Comfort working in fast-paced, iterative environments</li></ul>Nice to Have:<ul><li>Experience with food delivery, marketplaces, or logistics-heavy platforms</li><li>Familiarity with content strategy or customer support productsExperience improving NPS, CSAT, or related customer satisfaction metrics</li></ul>

Product Manager: Customer Experience

Are you passionate about customer experience, data, and service quality? Do you get excited about diving into root causes, spotting patterns, and helping teams grow through meaningful insights?We’re on the lookout for a Quality Assurance (QA) Associate to join our high-performing Customer Experience team at efood!In this role, you’ll play a key part in improving the quality of support provided by our customer-facing teams. From conducting audits and investigating CSAT issues, to leading root cause analyses and shaping feedback, your work will have a direct impact on how thousands of people experience efood.&nbsp;What you’ll be doing:<ul><li>Monitor and evaluate interactions between our agents and customers, ensuring quality standards are consistently met</li><li>Provide data-driven, actionable feedback to help operations agents improve performance</li><li>Utilize AI-powered tools to enhance QA tactics, streamline evaluations and dive deeper into customers feedback</li><li>Analyze audit results and CSAT trends to identify patterns, opportunities, and root causes</li><li>Lead Root Cause Analyses (RCA) on customer satisfaction (CSAT) issues and escalate recurring problems to stakeholders</li><li>Prepare and share monthly CSAT reports and quality insights with business and operations leaders</li><li>Participate in calibration sessions with QA peers to maintain fairness and consistency in evaluations</li><li>Support new agents or teams via ad hoc shadowing during high-impact moments</li><li>Contribute to a positive quality culture by collaborating with cross-functional teams and staying current with QA practices</li></ul>As part of the QA Team, you will directly contribute to the success of our service strategy by ensuring that our operational teams deliver upbeat, consistent, and customer-centric experiences What you need to be successful <ul><li>Bachelor's degree in Business Administration or Education or related field</li><li>Experience of at least 1 year in Customer care and/or Quality for customer care departments&nbsp;</li><li>Strong computer skills including MS Office, Google Workspace, customer service software, and tools</li><li>Familiarity with QA platforms: Playvox, Scorebuddy, Klaus, Maestro, Observe.ai</li><li>Experience with AI tools to support quality assurance, customer experience insights and sentiment analysis</li><li>Ability to interpret QA and CSAT data, experience with Excel, Google Sheets, or basic SQL</li><li>Familiarity with tools like Zendesk, Salesforce, Freshdesk, and Genesys</li><li>Fluency in English (spoken &amp; written), additional languages are a plus</li></ul>

QA Associate (Customer Care)

We are seeking a dedicated Category Manager to join our team! In this role, you will manage specific product categories, focusing on smaller suppliers, and support the Senior Category Manager in handling major supplier relationships. Your contributions will be vital in optimizing our product assortment, pricing, and promotional strategies to enhance customer satisfaction and drive growth.Key Responsibilities<ul><li>Retail Category Management: &nbsp;<ul><li>Negotiate and finalize service agreements with smaller suppliers, including product listings, planograms, fixtures and promotional activities. &nbsp;</li><li>Implement and monitor these agreements across our retail outlets, ensuring consistency and effectiveness. &nbsp;</li><li>Collaborate with suppliers to develop and execute advertising and promotional campaigns that drive category performance. &nbsp;</li></ul></li><li>Wholesale Category Support: &nbsp;<ul><li>Assist the Senior Category Manager in establishing and maintaining relationships with major suppliers, contributing to negotiations and contract management. &nbsp;</li><li>Coordinate with Finance and Operations teams to ensure seamless integration of supplier agreements into the broader business. &nbsp;</li></ul></li><li>Assortment Strategy: &nbsp;<ul><li>Support in defining and managing the product assortment for assigned categories, making data-driven decisions to optimize the product mix. &nbsp;</li><li>Monitor market trends and consumer behavior to adjust assortment strategies proactively. &nbsp;</li></ul></li><li>Cross-Functional Collaboration: &nbsp;<ul><li>Work closely with internal departments, including Marketing, Sales, Finance, and Operations, to align category strategies with overall business goals.</li><li>Provide insights and support to the Senior Category Manager in developing long-term category plans.</li></ul></li></ul> What you need to be successful <ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field.</li><li>Proven experience as a Category Manager or in a similar role, with a track record of developing and implementing successful category strategies.</li><li>Strong analytical skills and proficiency in market research and data analysis techniques.</li><li>Excellent negotiation and vendor management skills, with the ability to build and maintain strong relationships.</li><li>Exceptional communication and interpersonal skills, capable of influencing and collaborating across all organizational levels.</li></ul>

Category Manager

HELLENIC CABLES S.A.&nbsp;is seeking a&nbsp;Quality Health, Safety, Environment &amp; Risk (QHSER) Engineer&nbsp;to to join our dynamic, and rapidly growing team. A highly motivated Engineer with a well-rounded skillset, willing to play a key role in our multinational Projects by contributing to our Quality, Health, Safety, and Environmental (QHSE) and Risk Management strategies.Responsibilities:&nbsp;<ul><li>Development of Project QHSE-R documentation in line with Project Standards</li><li>Plan, organize and chair HSE Risk Assessment (HIRA) &amp; Project Risk (Quality, Schedule, Cost) workshops</li><li>Plan, coordinate and conduct of QHSE audits and Project Lessons Learned (LL) workshops</li><li>Conduct Investigation and Root Cause Analysis (RCA) for Quality and HSE Incidents</li><li>Develop, monitor, and analyse Project QHSE KPIs</li><li>Appointed Health &amp; Safety Engineer (via SEPENET) &amp; HS Coordinator to Greek projects</li></ul>Qualifications:&nbsp;<ul><li>Holder of a University/Technical Institute diploma/degree in Electrical/Mechanical/Civil Engineering</li><li>Preferred, but not limited to, candidates of more than 2 years of work experience</li><li>Ability and willingness to learn new skills</li><li>Comfortable to work in multinational project teams</li><li>Demonstrates team-oriented spirit</li><li>Able to travel (80% Office – 20% Site)</li></ul>Note: Junior-level candidates shall have a supporting role to a Senior Project QHSE EngineerThe Company Offers:&nbsp;<ul><li>Α unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health lnsurance Plan</li><li>Additional Bonus, based on results</li></ul>

QUALITY HEALTH, SAFETY, ENVIRONMENT & RISK ENGINEER (2324)

HELLENIC CABLES&nbsp;&nbsp;is seeking a&nbsp;Health &amp; Safety Engineer&nbsp;to join our&nbsp;team in Hellenic Cables’ Plant at Corinth, which focuses on the production of high and extra high voltage submarine cables, being one of the most advanced factories in the world.&nbsp;&nbsp;&nbsp;Duties and Responsibilities&nbsp;<ul><li>Ensure that the workplace is monitored and is fully in compliance with all applicable OSHA standards, rules and regulations</li><li>Put in practice 5S framework&nbsp;to create efficiency and value, schedule and coordinate audits’ timetable</li><li>Design and maintain all Health Safety &amp; Environment regulations and legislation within the company</li><li>Ensure that employees are properly trained are properly trained on health &amp; safety.</li><li>Conduct regular “risk assessments” and safety inspections as required by legislation</li><li>Assess reports from investigations regarding accidents and near-miss incident, records the findings</li><li>Identify potential workplace hazards, access risks and recommends solutions around these issues</li><li>Secures that policies and procedures follow ISO certifications</li></ul>&nbsp;Qualifications and Experience&nbsp;<ul><li>Master’s in Electrical or Mechanical Engineering</li><li>Minimum 2 years relevant working experience in an industrial environment</li><li>Experience in Industrial Maintenance will be an asset</li><li>Excellent Knowledge of MS Office (Ms Project, Excel &amp; Word)</li><li>Excellent Command of English Language&nbsp;</li><li>Excellent Communication and Interpersonal skills</li><li>Exceptional organizational and time management skills, with the ability to handle multiple tasks and prioritize effectively</li><li>Strong attention to detail and accuracy, ensuring compliance with industry standards and safety regulations</li><li>Highly Energetic &amp; Motivated</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health Insurance Plan</li><li>Additional Bonus, based on result</li></ul>

HEALTH & SAFETY ENGINEER (3369)

We are seeking a passionate and dedicated&nbsp;Senior Category Manager&nbsp;to join our team. In this role, you will lead the strategic development and management of specific product categories, driving growth and enhancing customer satisfaction. Your contributions will play a vital part in optimizing our assortment, pricing, and promotional strategies.Key Responsibilities<ul><li>Retail Category Management: &nbsp;<ul><li>Negotiate and finalize service agreements with suppliers, encompassing product listings, planograms, fixtures (e.g., refrigeration units), and promotional activities. &nbsp;</li><li>Oversee the implementation of these agreements across approximately 500 retail outlets, ensuring consistency and effectiveness. &nbsp;</li><li>Collaborate with suppliers to develop and execute advertising and promotional campaigns that drive category performance. &nbsp;</li></ul></li><li>Wholesale Category Management: &nbsp;<ul><li>Establish and maintain supplier relationships, negotiating terms and conditions that align with company objectives. &nbsp;</li><li>Coordinate with Finance and Operations teams to ensure seamless integration of supplier agreements into the broader business framework &nbsp;</li></ul></li><li>Assortment Strategy: &nbsp;<ul><li>Define and manage the product assortment for assigned categories, making data-driven decisions to optimize the product mix. &nbsp;</li><li>Monitor market trends and consumer behavior to adjust assortment strategies proactively. &nbsp;</li></ul></li><li>Cross-Functional Collaboration: &nbsp;<ul><li>Work closely with internal departments, including Marketing, Sales, Finance, and Operations, to align category strategies with overall business goals.</li><li>Lead and mentor a team of category managers and analysts, fostering a culture of collaboration and continuous improvement.</li></ul></li></ul>&nbsp; What you need to be successful <ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field; a Master’s degree is a plus. &nbsp;</li><li>Proven experience as a Category Manager or in a similar role, with a track record of developing and implementing successful category strategies. &nbsp;</li><li>Strong analytical skills and proficiency in market research and data analysis techniques. &nbsp;</li><li>Excellent negotiation and vendor management skills, with the ability to build and maintain strong relationships. &nbsp;</li><li>Exceptional communication and interpersonal skills, capable of influencing and collaborating across all organizational levels.</li></ul>

Senior Category Manager

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στέλεχος για το τμήμα εισαγωγών

SMK Group

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SIDENOR

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efood

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Hellenic Cables

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Hellenic Cables

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efood