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As part of a dynamic Business Analysis &amp; Application Development Governance Team, your aim will be to manage the demand for software services, coordinating testing activities and ensuring the successful delivery of high-quality software solutions.Your day-to-day:<ul><li>Evaluate and prioritize&nbsp;IT software project demands based on business value, feasibility, and resource availability.</li><li>Maintain the demand management process, ensuring that all requests are efficiently tracked and addressed.</li><li>Collaborate with business stakeholders, analysts, and software teams&nbsp;to define solution requirements and scope for demand requests.</li><li>Conduct regular communication&nbsp;with stakeholders, providing updates on demand status, timelines, and resource allocation.</li><li>Monitor and report on key performance indicators (KPIs), such as service fulfillment and customer satisfaction.</li><li>Plan and oversee testing activities, ensuring the creation of comprehensive test plans and test cases.</li><li>Coordinate with project managers, business analysts, and development teams&nbsp;to define testing requirements and timelines.</li><li>Facilitate user acceptance testing (UAT), monitoring and reporting on testing progress, defect status, and overall product quality.</li><li>Continuously improve testing processes and tools&nbsp;to optimize efficiency and effectiveness.</li><li>Develop and implement testing strategies, methodologies, and best practices&nbsp;to enhance the quality of software solutions.</li></ul>What we are looking for:<ul><li>Educational background: BSc or MSc in Computer Science or a relevant technology-related field.</li><li>Professional experience: At least 2 years of experience in demand management and/or testing coordination.</li><li>Solid knowledge&nbsp;of demand management and testing methodologies.</li><li>Familiarity with JIRA&nbsp;and its components; knowledge of Confluence and Zephyr will be considered a plus.</li><li>Critical and analytical thinking: Strong problem-solving abilities to address challenges effectively.</li><li>Advanced organizational and time-management skills&nbsp;to manage multiple tasks efficiently.</li><li>Ability to deliver high-quality results&nbsp;with limited supervision.</li><li>Exceptional communication skills&nbsp;in both Greek and English.</li></ul>What we offer:<ul><li>Dynamic Environment: Join a fast-paced environment in a leading multinational insurance company with a strong team culture</li><li>Competitive Package:&nbsp;Enjoy a competitive remuneration and benefits package, including a health and pension insurance plan</li><li>Career Growth:&nbsp;Access continuous learning opportunities and career development prospects</li></ul>If you are a passionate professional, seeking for new opportunities, ERGO is the employer you are looking for!

Demand and Testing Coordinator

You will be part of a dynamic Customer Experience Team aiming to deliver quality service as part of an outstanding customer experience. You will communicate with customers and business partners via phone, email and chat in order to handle service requests and inquiries.&nbsp;Your day-to-day:<ul><li>Achieve high rate on first call resolution</li><li>Handle both incoming and outbound calls</li><li>Handle written requests and emails</li><li>Perform underwriting actions</li><li>Handle documents’ issuance</li><li>Conduct 1st&nbsp;level troubleshooting and technical support</li><li>Assist customers and partners by providing product and service information</li><li>Identify customers’ and partners’ needs to achieve satisfaction</li><li>Assist with potential customer complaints</li><li>Contribute to team effort by accomplishing related results</li><li>Ensure compliance with relative policies and processes</li></ul>What we are looking for:<ul><li>Proven working experience of at least 1 year in customer service</li><li>Bachelor’s Degree in Insurance, Business Administration or related field</li><li>Insurance CII Certification will be considered as a plus</li><li>Excellent use of Microsoft Office Suite and familiarity with internal CRM applications</li><li>Ability to work effectively independently and collaboratively&nbsp;&nbsp;</li><li>Critical and analytical thinking and ability to achieve high quality results</li><li>Excellent communication skills, writing and verbal, both in Greek and English</li></ul>What we offer:<ul><li>The opportunity to work in a fast-paced environment of a leading multinational insurance company with a strong team culture</li><li>Competitive remuneration package</li><li>Health and Pension Insurance Plan</li><li>Continuous learning and career growth opportunities</li></ul>If you are a passionate professional, seeking for new opportunities, ERGO is the employer you are looking for!

Customer Service Specialist

The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk - Greet all guests and assist them with check-in&nbsp;&amp; Check -out- Maintain a positive attitude and friendly demeanor- Respond to all guest questions and requests- Handling travel arrangements- Handling queries and complaints via phone, email&nbsp;&amp; general correspondence- Answer and forward phone calls- Keep a tidy and orderly workspace- Assist with administrative tasks as needed- Receiving, sorting, distributing and dispatching&nbsp;daily mail- Handling transcription, printing, photocopying- Maintaining safety and hygiene standards of&nbsp;the reception area- Handling walk-in guests &amp; last minute reservations - Education on Tourism Services- Two (2) years minimum experience in the same position- Solid written and verbal communication skills- Fluency in English &amp; Preferably German or French- Ability to maintain a positive, friendly attitude even under high pressure- Excellent knowledge of PMS (preferably Alexandros)&nbsp;&amp; Microsoft Office - Accomodation in long dinstant hotels- Competitive remuneration package- Professional working environment- Continuous education and training

RECEPTIONIST

The candidate will create classic and innovative drinks according to guests' needs &amp; provide them the best drinking experience. - Prepare alcohol and non-alcohol beverages&nbsp;and drinks for bar patrons- Interact with customers, take orders&nbsp;and serve snacks and drinks- Assess customers' needs and preferences&nbsp;and make recommendations- Restock and replenish bar inventory and supplies&nbsp;and keep the bar organizedand clean- Stay guest focused and nurture an excellent&nbsp;guest experience- Comply with all food and beverage regulations - Resume and proven working experience as a bartender- Knowledge of in mixing, garnishing and serving drinks- Computer literacy- Knowledge of English and a second language is a plus- Positive attitude and excellent communication skills - Compensation includes salary and tips- Professional working environment- Continuing education and training

BARTENDER 

Απαραίτητα προσόντα<ul><li>Επικοινωνιακές δεξιότητες</li><li>Ανάλογη προϋπηρεσία</li><li>Γνώση της αγγλικής γλώσσας</li><li>Πνεύμα ομαδικότητας και συνεργασίας</li></ul>Παροχές<ul><li>Ικανοποιητικό πακέτο αποδοχών</li><li>Διαμονή σε περίπτωση που χρειαστεί</li><li>Διατροφή</li><li>Ευκαιρίες εξέλιξης</li></ul>

BARISTA

&nbsp;Απαραίτητα προσόντα<ul><li>Επικοινωνιακές δεξιότητες</li><li>Γνώσεις PMS Systems&nbsp;και Microsoft Office</li><li>Ανάλογη προϋπηρεσία&nbsp;</li><li>Γνώσεις αγγλικών&nbsp;</li><li>Γνώσεις Γερμανικών (θα θεωρηθεί επιπλέον προσόν)</li><li>Πνεύμα ομαδικότητας και συνεργασίας</li></ul>Παροχές<ul><li>Ικανοποιητικό πακέτο αποδοχών</li><li>Διαμονή</li><li>Διατροφή</li><li>Μεταφορά από&nbsp;και προς το Ηράκλειο</li><li>Ευκαιρίες εξέλιξης</li></ul>

Υπάλληλος Υποδοχής

The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. Responsibilities&nbsp;- Greet all guests and assist them with check-in&nbsp;&amp; Check -out- Maintain a positive attitude and friendly demeanor- Respond to all guest questions and requests- Handling travel arrangements- Handling queries and complaints via phone, email&nbsp;&amp; general correspondence- Answer and forward phone calls- Keep a tidy and orderly workspace- Assist with administrative tasks as needed- Receiving, sorting, distributing and dispatching&nbsp;daily mail- Handling transcription, printing, photocopying- Maintaining safety and hygiene standards of&nbsp;the reception area- Professional appearance- Handling walk-in guests &amp; last minute reservations Requirements- Education on Tourism Services- Two (2) years minimum experience in the same position- Solid written and verbal communication skills- Fluency in English &amp; Preferably German or French- Ability to maintain a positive, friendly attitude even under high pressure- Excellent knowledge of PMS (preferably Alexandros) &amp; Microsoft Office Benefits- Competitive remuneration package- Professional working environment- Continuous education and training- Accomodation in long dinstant hotels

RECEPTIONIST / Υπάλληλος Υποδοχής

Απαραίτητα προσόντα<ul><li>Επικοινωνιακές δεξιότητες</li><li>Ανάλογη προϋπηρεσία</li><li>Γνώσεις αγγλικών</li><li>Πνεύμα ομαδικότητας και συνεργασίας</li></ul>Παροχές<ul><li>Ικανοποιητικό πακέτο αποδοχών</li><li>Διαμονή</li><li>Διατροφή</li><li>Μεταφορά από&nbsp;και προς το Ηράκλειο</li><li>Ευκαιρίες εξέλιξης</li></ul>

WAITER/WAITRESS

We are looking for a dedicated cook to prepare high-quality meals in accordance with food health &amp; safety regulations, and Enorme Hotels standards. Responsibilities&nbsp;- Preparing and assembling ingredients for menu&nbsp;items- Preparing high-quality meals and food items&nbsp;according to company recipes- Ensuring that food portions and food presentation&nbsp;meet company standards- Monitoring supplies and re-ordering stock as needed- Ensuring that cooking utensils are clean before each use- Cleaning and sterilizing food preparation areas Requirements- High school diploma or GED- Proven experience working as a Cook- The ability to follow recipes- Teamwork spirit- Effective communication skills- Competitive remuneration package- Professional working environment- Continuous education and training Benefits- Accommodation in long distant hotels- Assisting other cooks to ensure that food orders are&nbsp;completed in a timely manner- Efficiently resolving problems with customers’ orders- Ensuring that food health and safety regulations&nbsp;are followed Interested applicants should apply a Curriculum Vitae at hr@enormehotels.comAll applications will be treated as strictly confidential.

COOK

<ul><li>Executes the administrative and secretarial tasks of the department in order to support the effective operation of the department and the vessels managed by the SMC. Organizes, coordinates and performs a wide range of administrative and general support duties.</li><li>Executes the secretarial and administrative tasks of the department, in order to support the Fleet Manager and the members of the Fleet Team in performing their role.</li><li>Maintains records of assigned vessels certificates, and facilitates the preservation of their validity, in respect of Class, Flag, and International regulations. Maintains Class module.</li><li>Monitors Compliance module or similar.</li><li>Assists Fleet Manager and Superintendents with TMSA and other similar external audit related works.</li><li>Assists Superintendents with PAL administrative works.</li><li>Develops and updates the archive of the department, so as to keep good record of all department actions and relationships. Timely updates general data bases of the department.</li><li>Monitors timely submission of the inspection, quarterly and dry dock reports to the appropriate stakeholders. Assists Superintendents in finalizing their reports, if required. Maintains copies and updates the Ship’s Inspection List.</li><li>Monitors, keeps record and supplies ship’s stationary.</li><li>If required, assists with travel arrangements, visas, etc, coordinates meetings of Fleet Team. Processes invoices, checks correctness, signature and stamp, filing. Monitors timely visits to the vessels.</li><li>Follow up on routine matters with telephone calls and emails etc. with internal/external stakeholders.</li><li>Perform any other tasks as assigned by the management.</li></ul> RequirementsEducation and Qualifications:<ul><li>High School Diploma or equivalent</li></ul>Work Experience:<ul><li>At least 3 years’ experience within a large organisation dealing with administrative duties</li></ul>Job-Specific Skills:<ul><li>Very good communication skills</li><li>Organisational skills</li><li>Team work and cooperation</li><li>PC literacy - Excellent Computer skills – Microsoft Office (Intermediate Level)</li><li>Fluency in English</li></ul> BenefitsWhy you should join us!<ul><li>Career development opportunities</li><li>Technical and soft skills training</li><li>Comprehensive health insurance coverage</li><li>Annual performance bonus</li><li>Entertainment benefits</li><li>In-house physical exercise programmes</li><li>Sustainability and wellness activities</li><li>Diverse workforce</li><li>Competitive compensation package</li><li>Flexible work opportunities</li><li>Technology-driven company</li><li>Be a part of the ever-growing Schulte group family!</li></ul>

Fleet Secretary

Job Ads Ελλάδα - Page 144

demand and testing coordinator

ERGO

customer service specialist

ERGO

receptionist

Enorme Hotels

bartender

Enorme Hotels

barista

Enorme Hotels

υπάλληλος υποδοχής

Enorme Hotels

receptionist / υπάλληλος υποδοχής

Enorme Hotels

waiter/waitress

Enorme Hotels

cook

Enorme Hotels

fleet secretary

Bernhard Schulte Shipmanagement