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The candidate will be responsible for the Service Delivery of Services to EU Institutes and agencies. The ideal profile will have a mixture of customer facing skills and stakeholder management. He/she will be able to initiate and or facilitate business expansion via technology and will have the drive to be an all-around player in field.&nbsp;Duties &amp; responsibilities<ul><li>Deliver the Operational execution of FwCs (Framework Contracts) within the frame of the defined SLAs for European Institutions and International Projects.</li><li>Participate in overall project management, time &amp; resources estimation and required scheduling to successful Service Delivery.</li><li>Ensure that Services are delivered in compliance with the in-place processes, methodologies, defined KPI’s/SLAs and contractual obligations.</li><li>Identify and manage engagement risks and proactively flag major issues.</li><li>Setup, manage and support involved teams on a day to day basis.</li><li>Monitoring the performance on a daily basis and further optimize efforts and costs.</li><li>Manage customer expectations and relationship.</li><li>Prepare and participate in the weekly/monthly engagement meetings/reports.</li><li>Participate in the preparation of customer proposals and statements of work.</li><li>Contribute to analyzing client processes and introduce innovative solutions that leverage technology to provide efficiency improvements and better user experience.</li><li>Be the client's Ambassador internally, ensuring that the client's issues are addressed on time and successfully.</li><li>Measure and Improve Customer Satisfaction to achieve exceptional Customer Experience.</li><li>Develop a partnership with the client and support sales activities in order to propose technological solutions and identify opportunities that support growth.</li></ul>&nbsp;Required Skills<ul><li>BS/BEng Degree in a related field such as Computer Science or Engineering.</li><li>7+ years of experience with significant part in ICT Service delivery and/or Service Desk/Technical Account management.</li><li>Account/engagement management in EU Institutions and bodies as well as managing and working with partners and Hybrid teams.</li><li>Ability to establish solid working relationships with clients, plus the ability to work effectively as a virtual member of a dynamic, dispersed team and to meet deadlines.</li><li>Experience working with distributed teams on client side.</li><li>Strong interpersonal, organizational, leadership and stakeholder management skills.</li><li>Excellent oral and written communication skills, solid documentation, presentation and planning skills in English.</li><li>Self-motivated, multitasking, reliable to deliver on time, a quick-thinker, able to work in a fast-paced work environment.</li><li>ITIL v3 or v4 Foundation Certification.</li><li>Ability to travel.</li></ul>&nbsp;&nbsp;Preferred Skills<ul><li>Good knowledge of Public Cloud Related projects and services (O365, PowerApps, Azure or AWS) and/or certifications (Architect level).</li><li>Good knowledge of Infrastructure, Data Center and Cloud solutions.</li><li>Good knowledge of scripting and IAAC.</li><li>Good knowledge of Configuration Management processes and CMDB solutions.</li><li>Experienced in delivering solutions via CI/CD.</li><li>Familiarity with compliance and security standards such as ISO 9001, 27001.</li><li>Familiarity with data privacy regulations (GDPR) and best practices.</li><li>Project Management Experience and Certifications (CAPM, PMP, Prince2 etc.).</li></ul>

ICT Senior Service Delivery Manager – Service Delivery EU Segment

B2B Cosmote is looking for an Account Manager SME based in Chania (Crete).&nbsp;Duties &amp; ResponsibilitiesThe ideal candidate will:<ul><li>Promote OTE Group's products and services by identifying the needs of Small and Medium-Sized Business (SMB) customers to provide tailored telecommunication solutions.</li><li>Deliver high-level customer service and support, building long-term relationships of trust.</li><li>Expand our customer network by promoting our services and products.</li></ul>&nbsp;Required Skills<ul><li>High school Diploma</li><li>Professional experience in Sales</li><li>Completed military obligations (for male candidates)</li><li>Valid driving license</li><li>Good command of the English language (Lower)</li><li>Excellent communication and negotiation skills.</li><li>Passion for Technology</li></ul>&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:Your benefits<ul><li>Competitive remuneration package</li><li>Cafeteria benefits</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>Your balance<ul><li>Flexible working arrangements</li><li>Private insurance for employees and their family members</li><li>Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers</li></ul>Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological service</li></ul>Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us</li></ul>

Account Manager (Chania)

We are looking for a skilled and motivated senior backend developer to join the core engineering team.&nbsp;The successful candidate will work on a multitude of tasks supporting our business in developing microservice applications. The company is currently expanding its activities and we are in the unique position to experience new and interesting business fields. We are using&nbsp;agile methodologies,&nbsp;top line tools&nbsp;and technologies, working with the&nbsp;best of teams in the best working environment.Duties &amp; responsibilities<ul><li>Work closely with Product Owners, DevOps Engineers, SW Engineers and Software Architects as part of an agile team</li><li>Deliver high quality software with demanding non-functional requirements (throughput, availability, response time)</li><li>Explore new technologies and make suggestions for implementation and improvements. Experiment with new frameworks and technologies and learn continuously</li><li>Highly participate in team's code reviews by giving valuable feedback and proposing optimizations (SiG Review/Feedback)</li><li>Coaching and&nbsp;mentoring other team members&nbsp;for successful source code delivery</li><li>Practice modern software development methodologies and agile processes</li></ul>Required Skills<ul><li>Design and development using Microservices using Java 17+,&nbsp;Spring Boot, Spring Cloud, Docker and Kubernetes</li><li>Core development experience in large scale enterprise Java applications using Spring Framework</li><li>Experience with RESTful services, Rabbit MQ, JSON, Unix Scripting, Kafka</li><li>Experience with Continuous Integration and Continuous Deployment processes and pipelines (GitLab,&nbsp;Jenkins, Nexus, JX)</li><li>Experience with Maven</li><li>Experience in Microservices (3 years), springboot (4 years), Github (4 year), Java (6 years), Kafka (2 years)</li><li>Demonstrate and promote respect, professionalism, positive behavior and team spirit</li><li>Fluency in English language (Verbal and Written)</li></ul>Preferred Skills<ul><li>Experience with Testing (Junit / Spock)</li><li>Familiar with Agile – Scrum Project Management Methodology</li><li>Experience with a RDMBS such as Oracle SQL or MySQL or Postgres</li><li>Experience with Distributed Logging and Metrics frameworks such as Logstash, Elasticsearch, Kibana, Grafana, or similar frameworks</li><li>Experience developing cloud native application using Docker</li><li>Experience working in Agile Teams (Scrum, Kanban)</li></ul>&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:Your benefits<ul><li>Competitive remuneration package</li><li>Cafeteria benefits</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>Your balance<ul><li>Flexible working arrangements</li><li>Private insurance for employees and their family members</li><li>Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers</li></ul>Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological service</li></ul>Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us</li></ul>

Senior Backend Developer

We are looking for someone to act as a liaison between business stakeholders and technical teams to drive enhancements, resolve issues, and maximize the value derived from&nbsp;Salesforce application. You will be involved in collaborating with various business departments to understand the business processes and requirements, configuring Salesforce to meet those needs, providing user support and training, and assist in improving system performance and functionality.Duties &amp; responsibilities<ul><li>Collaborate with business stakeholders to gather requirements and understand their processes, workflows, and objectives</li><li>Act as a single point of contact between the business and technical team</li><li>Organize, along with the Training department, user training sessions and create documentation to support user adoption in Salesforce</li><li>Provide support to end-users, troubleshoot issues, and address system errors or bugs that may occur</li><li>Assist in the development and execution of test plans for Salesforce updates, patches, and releases</li><li>Be responsible for the design, development, and maintenance of ongoing reports, metrics, analysis, dashboards, etc. to drive key business decisions</li></ul>Required Skills<ul><li>2-5 years of experience in Salesforce Projects</li><li>In-depth understanding of Salesforce platform capabilities, including Sales Cloud or Service Cloud, Marketing Cloud, Community Cloud, and any other relevant Salesforce products</li><li>Strong analytical and problem-solving skills</li><li>Experience with project management methodologies such as Agile or Scrum</li><li>Able to facilitate meetings, lead discussions, and present findings and recommendations</li><li>Analyzing Business Processes and Identifying Opportunities</li><li>Testing and Quality Assurance</li><li>Project Management tool like Jira or Redmine</li><li>Certification: Any Salesforce certification would be a plus point</li></ul>&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:&nbsp;Your benefits<ul><li>Competitive remuneration package</li><li>Cafeteria benefits</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>Your balance<ul><li>Flexible working arrangements</li><li>Private insurance for employees and their family members</li><li>Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers</li></ul>Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological service</li></ul>Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us</li></ul>

IT Business Analyst

Έχεις πάθος για τα προϊόντα, όρεξη για εργασία και πρωτοβουλία, διάθεση να παρέχεις εξαιρετική εξυπηρέτηση και να συνεργαστείς ομαδικά; Αν θεωρείς ότι διαθέτεις τα παραπάνω, αισθάνεσαι περήφανος/η για ό,τι έχεις κατακτήσει, έχεις καλή γνώση Αγγλικών και αξιοποιείς κάθε ευκαιρία που προκύπτει για να εξελίσσεσαι, ώστε να είσαι επαγγελματίας στο ρόλο σου, είναι η κατάλληλη στιγμή να εξελίξεις την καριέρα σου στη M&amp;S!&nbsp; Αν επιθυμείς να γίνεις μέλος μιας δυναμικής ομάδας και να κάνεις καριέρα στο χώρο της λιανικής, στείλε μας το βιογραφικό σου.

Customer Assistant Nea Erythrea/ Kifisia

Customer Assistant Herakleio - (Part time)

Customer Assistant - Psychiko ( Full time/Part time )

You’ll be an experienced retailer with the commercial, leadership and operational skills to create the ultimate shopping experience. You’ll need the ability to build relationships with customers and colleagues alike. You’ll be well-organized, with a business management mindset, on top of stock control, staffing issues and in-store standards, while monitoring costs and driving profitable sales. If you have all of the above, and you are also tech aware, university graduate and fluent in English, you can apply by sending your CV.

Section Manager - Smart Park

Customer Assistant Gerakas - Vrilissia ( Part time)

Job Ads Ελλάδα - Page 128

ict senior service delivery manager – service delivery eu segment

COSMOTE

account manager (chania)

COSMOTE

senior backend developer

COSMOTE

it business analyst

COSMOTE

customer assistant nea erythrea/ kifisia

Marks & Spencer

customer assistant herakleio - (part time)

Marks & Spencer

customer assistant - psychiko ( full time/part time )

Marks & Spencer

customer assistant - psychiko ( full time/part time )

Marks & Spencer

section manager - smart park

Marks & Spencer

customer assistant gerakas - vrilissia ( part time)

Marks & Spencer