Πωλήσεις / Marketing / Εμπόριο Λιανικής

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Φροντίδα Ενήλικων / Παιδιών

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Για τo Κατάστημα μας στην&nbsp;&nbsp;Ρόδο,&nbsp;&nbsp;αναζητούμε:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Υπάλληλο&nbsp;Καταστήματος&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(Μερικής Απασχόλησης)Αναφερόμενος/η στον Υπεύθυνο του Καταστήματος, οι κύριες αρμοδιότητές σου είναι:<ul><li>Διασφαλίζεις ότι το κατάστημα παραμένει σαν καινούργιο καθ’ όλη τη διάρκεια της ημέρας</li><li>Γνωρίζεις πολύ καλά τα προϊόντα όσον αφορά τα χαρακτηριστικά, πλεονεκτήματα και τιμολογιακή δομή</li><li>Παρέχεις την καλύτερη δυνατή εξυπηρέτηση στους πελάτες</li><li>Διαχειρίζεσαι το ταμείο σύμφωνα με τις διαδικασίες</li><li>Διασφαλίζεις τη σωστή παραλαβή και αποθήκευση των παραγγελιών</li><li>Τηρείς αυστηρά τις διαδικασίες που αφορούν τον έλεγχο της απόδειξης - παραγγελίας, τη σωστή ασφαλή και γρήγορη παράδοση των προϊόντων</li></ul>Απαραίτητα προσόντα:<ul><li>Προσανατολισμός στην Εξυπηρέτηση του Πελάτη</li><li>Προσανατολισμός στο Αποτέλεσμα</li><li>Πολύ καλή επικοινωνία</li><li>Ομαδικό πνεύμα</li><li>Γνώσεις Χειρισμού Ηλεκτρονικού Υπολογιστή</li><li>Γνώση Αγγλικών</li></ul>Τι ΠροσφέρουμεΣτην ΙΚΕΑ, πιστεύουμε στη δύναμη των ανθρώπων και δημιουργούμε ένα περιβάλλον, όπου όλοι μπορούν να αναπτυχθούν και να εξελιχθούν μαζί μας.💰&nbsp;Ανταγωνιστικό Πακέτο Αποδοχών: Με πλήρες πακέτο παροχών &amp; επιπλέον παροχές🩺&nbsp;Υγεία &amp; Ευεξία: Ομαδικό πρόγραμμα ασφάλισης ζωής &amp; ιατρικής κάλυψης💻&nbsp;Ανάπτυξη Υπαλλήλων: 40+ ώρες ετήσιας εκπαίδευσης για συνεχή εξέλιξη🚀&nbsp;Ευκαιρίες Καριέρας: 8/10 θέσεις εργασίας καλύπτονται εσωτερικά🛍️&nbsp;Εκπτώσεις: Προνομιακές τιμές σε προϊόντα ΙΚΕΑ &amp; άλλα brands του Ομίλου Fourlis🌍&nbsp;Συμπεριληπτικό Περιβάλλον: Διεθνής, φιλική και πολυπολιτισμική ομάδα. Οι Άνθρωποι που Αναζητούμε✔&nbsp;Δίνουν το παράδειγμα&nbsp;και αναζητούν συνεχώς βελτιώσεις και καινοτόμες λύσεις.✔&nbsp;Υποστηρίζουν τους συναδέλφους&nbsp;και αναλαμβάνουν πρωτοβουλίες.✔&nbsp;Επικεντρώνονται στον πελάτη&nbsp;και προσφέρουν εξαιρετική εξυπηρέτηση.✔ Έχουν το θάρρος να επαναπροσδιορίσουν υπάρχουσες λύσεις και να σκέφτονται&nbsp;δημιουργικά.✔ Διαθέτουν&nbsp;πάθος&nbsp;για τη ζωή στο&nbsp;σπίτι&nbsp;και το λιανεμπόριο. Ας Κάνουμε Μαζί τη Διαφορά!Γίνε μέλος της οικογένειας ΙΚΕΑ! Στείλε το βιογραφικό σου σήμερα και ξεκίνα το ταξίδι σου μαζί μας.

Υπάλληλος Καταστήματος (Μερικής Απασχόλησης)

Έχεις&nbsp;πάθος&nbsp;για το χώρο του επίπλου και την αγορά λιανικής; Είσαι&nbsp;χαμογελαστός&nbsp;και&nbsp;ενθουσιώδης; Εργάζεσαι δίνοντας το&nbsp;σωστό παράδειγμα; Στοχεύεις στην καλύτερη δυνατή&nbsp;εξυπηρέτηση του πελάτη; Θέλεις να εκφράζεις&nbsp;νέες, τολμηρές ιδέες&nbsp;και να γίνεσαι&nbsp;καλύτερος&nbsp;καθημερινά;Στείλε μας σήμερα το βιογραφικό σου και πάρε θέση στη δυναμική ομάδας μας!Για τo κατάστημα ΙΚΕΑ Αεροδρομίου αναζητούμε:Visual Merchandiser &amp; Interior Design Coworker&nbsp;&nbsp;Αναφερόμενος/η στov/ην&nbsp;Communication &amp; Interior Design Team Leader&nbsp;οι κύριες αρμοδιότητές σoυ είναι:<ul><li>Διασφαλίζεις το γενικότερο οπτικό αποτέλεσμα και επίπεδο έμπνευσης εντός των περιοχών ευθύνης σου</li><li>Διασφαλίζεις ότι μέσω του σχεδιασμού και της εφαρμογής των λύσεων που προτείνεις,οι περιοχές ευθύνης σου θεωρούνται από τους επισκέπτες πηγή έμπνευσης</li><li>Υποστηρίζεις την εφαρμογή του Εμπορικού Ημερολογίου του καταστήματος καθώς και τις ενέργειες που δίνονται από τα κεντρικά</li><li>Συμβουλεύεσαι και ακολουθείς τα εγχειρίδια της ΙΚΕΑ καθώς&nbsp;και τις κατευθύνσεις που δίνονται από το&nbsp;κεντρικό&nbsp;τμήμα διακόσμησης&nbsp;για κάθε ενέργεια που αφορά&nbsp;το τμήμα διακόσμησης</li><li>Εφαρμόζεις το πλάνο δράσης του καταστήματος καθώς και το πλάνο δράσης που καθορίζεται από τα κεντρικά για όλες&nbsp;τις περιοχές ευθύνης σου</li><li>Δεσμεύεσαι προσωπικά για την διεκπεραίωση όλων των εργασιών που σου ανατίθενται με υπευθυνότητα, εντός των ορισμένων χρονοδιαγραμμάτων και σύμφωνα με τις ρουτίνες της εταιρίας</li></ul>Απαραίτητα Προσόντα:<ul><li>Πτυχίο στην εσωτερική διακόσμηση, αρχιτεκτονική, βιομηχανικό σχέδιο, σχεδιασμό εμπορικών καταστημάτων ή σε παρόμοιο τομέα</li><li>Γνώση AutoCAD 2-D/ Revit</li><li>Καλή γνώση αγγλικής γλώσσας</li><li>Προσανατολισμός στην εξυπηρέτηση του πελάτη</li><li>Αποτελεσματική συνεργασία με συναδέλφους και προϊσταμένους</li><li>Ομαδικό πνεύμα και καλή επικοινωνία</li><li>Καλές διαπροσωπικές σχέσεις</li><li>Δημιουργική σκέψη που να υποστηρίζεται από εμπορική ικανότητα και αισθητική</li><li>Ικανότητα εργασίας υπό πίεση και αυστηρές προθεσμίες</li></ul>Εμείς προσφέρουμε:Tη δυνατότητα να εργαστείς σε ένα περιβάλλον μέσα στο οποίο μπορείς να μάθεις, να αναπτύσσεσαι&nbsp;και να έχεις σημαντικές&nbsp;&nbsp;ευκαιρίες εξέλιξης.&nbsp;Μια&nbsp;&nbsp;ανοιχτή κουλτούρα&nbsp;όπου μπορείς να είσαι ο εαυτός σου και μια&nbsp;&nbsp;ποικιλόμορφη&nbsp;ομάδα ανθρώπων που χαίρονται να δουλεύουν μαζί. Επιπλέον προσφέρουμε, καλυψη εξόδων μετακίνησης μέσω διοδίων ή μέσω χρήσης κάρτας μετακίνησης για τα ΜΜΜ,&nbsp;ιδιωτική ιατρική ασφάλιση&nbsp;&nbsp;και&nbsp;&nbsp;επιπρόσθετες παροχές.Η&nbsp;ΙΚΕΑ&nbsp;είναι η μεγαλύτερη εταιρία στον κόσμο σε πωλήσεις επίπλων και ειδών οικιακού εξοπλισμού με 433 καταστήματα σε πάνω από 50 χώρες και με όραμα τη δημιουργία μιας καλύτερης καθημερινής ζωής για τους πολλούς του κόσμου.

Visual Merchandiser & Interior Design Coworker (Ikea ΑΕΡΟΔΡΟΜΙΟ)

The main purpose of this role is the participation in the official IFRS17 reporting flow , as well as in the business plan calculation cycle under IFRS17 metrics. Additionally, involvement in the valuation of company’s portfolio of liabilities under different bases might be required, ensuring compliance with regulatory requirements, company’s policies, and governance framework.Your day-to-day:<ul><li>Support the regular IFRS17 actuarial reporting, in order to ensure compliance with NN policies and procedures as well as with IFRS17 reporting standard</li><li>Participate in the execution of IFRS17 calculation process</li><li>Analyse trends in actuarial IFRS17 valuation metrics</li><li>Document methods and procedures used, along with controls applied&nbsp;</li><li>Contribute to the preparation of actuarial input for the company forecasting with respect to actuarial IFRS17 valuation metrices</li></ul>Qualifications:<ul><li>University degree in Actuarial Science and/or Mathematics or Statistics</li><li>Postgraduate studies in Actuarial Science or another relative field</li><li>Up to 4 years of professional actuarial experience</li><li>Good knowledge (user level) of actuarial projection software (preferably R3S)</li><li>Good knowledge of Programming Languages (VBA, Python)</li><li>Excellent oral and written knowledge of English</li><li>Excellent knowledge of MsOffice</li><li>Participation in IFRS17 implementation projects will be highly appreciated</li></ul>Personal Profile:<ul><li>Strong analytical, critical and conceptual thinking</li><li>Strong sense of responsibility</li><li>Ability to solve problems using sound judgement and analysis</li><li>Attention to detail</li><li>Focus on results</li><li>Strong communication skills</li><li>Ability to develop ideas</li><li>Team player mentality</li></ul>What we offer:• Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications.• Partnership with multiple educational institutions across Greece for advanced education, with tuition support.• Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.• Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.• Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.• One-time budget for home-office equipment to make your work-from-home comfortable.• Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.• Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.• Recently renovated offices, central location, with easy access.

IFRS Reporting Actuary

Get the chance to work in the hotel that was awarded the gold in Best Hotel to Work In in 2025 at the Greek Hotel of the Year Awards.Network Infrastructure:<ul><li>Network support, cable termination installation, patch panel, rack setup, and VPN configuration.</li><li>Configuration and management of Wi-Fi systems (Cisco, Ubiquiti, TP-Link).</li></ul>Operating Systems and Equipment:<ul><li>Support for operating systems (Windows, Linux, Android) for computers and devices.</li><li>Installation, configuration, and updating of software and hardware.</li><li>Troubleshooting, diagnosis, and repair of IT equipment (computers, printers, UPS, smartphones, IPTV, VoIP, UPS).</li></ul>Services &amp; Applications:<ul><li>Management of Microsoft 365 accounts (email, OneDrive).</li><li>IPTV support (configuration, troubleshooting).</li><li>Support for PMS applications such as Micros, Simphony, and Opera.</li><li>Installation and support of VoIP phones for employees, including troubleshooting.</li><li>Creation and management of user accounts on various platforms.</li></ul>Helpdesk &amp; Support:<ul><li>Providing helpdesk support for local and remote users.</li><li>Assisting customers and staff with computer, smartphone, and Wi-Fi connection issues.</li><li>Staff training on systems and security.</li></ul>Inventory Management, Backup Systems, &amp; Reporting:<ul><li>Procurement, management, and documentation of computing and mobile devices.</li><li>Backup solutions for computers, servers, and emails via internal systems.</li><li>Creating reports on pending tasks, monitoring progress, and identifying IT environment needs.</li></ul>Professional Conduct &amp; Customer Service:<ul><li>Receiving and executing orders in a professional manner.</li><li>Application of all safety rules.</li><li>Communication with customers and provision of high-quality services to meet personalized needs.</li><li>Effective management of possible complaints.</li></ul>Continuous Improvement:<ul><li>Identifying and reporting needs for changes and improvements in the IT environment.</li><li>Providing creative ideas for the development and optimization of systems.</li></ul>Required Qualifications:<ul><li>Passion for Technology:&nbsp;Love for the field and willingness to continuously learn new technologies.</li><li>Language Skills:&nbsp;Good knowledge of the English language.</li><li>Technical Skills:&nbsp;Strong knowledge of operating systems (Windows, Linux) and troubleshooting, including diagnosing and repairing UPS and VoIP.</li><li>A salary that makes Mondays better – Competitive pay for your awesomeness.</li><li>Training that’s anything but boring – On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow – Opportunities for professional development at every step.</li><li>Live the resort life – We’ve got accommodation sorted if needed.</li><li>Daily treats – Enjoy delicious meals in our staff restaurant.</li><li>Take advantage of exclusive employee discounts on hotel stays worldwide, made possible through our partnership with a leading international hotel chain.</li><li>Work the Winter Abroad – Ready for a new adventure? Discover exciting career programs made possible through our partnership.</li></ul>But before we meet, check out the main VALUES that represent the company and thus weare looking for in you:<ul><li>Teamwork – We’re stronger together!</li><li>Integrity – Do the right thing, even when no one is watching!</li><li>Respect – We honor all voices, and every idea counts!</li><li>Kindness – A smile goes a long way!</li><li>Creativity – If you can think outside the box and color outside the lines, you’re our kind of person!</li></ul>It’ shouldn’t be just a job, it should be a lifestyle!We are an equal opportunities employer – All applications will be considered asconfidential.Only suitable candidates will be contacted.

IT Assistant

Η ΙΩΝΙΚΗ ΣΦΟΛΙΑΤΑ Α.Ε., μία από τις μεγαλύτερες βιομηχανικές μονάδες παραγωγής τροφίμων στην Ελλάδα, αναζητά Βοηθό Αποθήκης Κατάψυξης για την άμεση στελέχωση της ομάδας μας στο υποκατάστημα της Κρήτης, στο Ηράκλειο (βιομηχανική περιοχή).&nbsp;Κύριες Αρμοδιότητες:<ul><li>Ασφαλής φόρτωση και εκφόρτωση των προϊόντων και αποθήκευσή τους</li><li>Προετοιμασία παραγγελιών (Picking - Packing)</li><li>Έλεγχος παραγγελιών</li><li>Εφαρμογή και τήρηση των κανόνων υγιεινής και ασφάλειας</li><li>Απογραφές</li><li>Προετοιμασία και παλετοποίηση κιβωτίων για πελάτες</li><li>Παρακολούθηση του FIFO – FEFO στην αποθήκη</li><li>Σωστή τοποθέτηση παλετών και ευταξία του χώρου της αποθήκης</li></ul>&nbsp;Απαραίτητα Προσόντα:<ul><li>Απολυτήριο Λυκείου</li><li>Χρήση Η/Υ</li><li>Δίπλωμα οδήγησης Β' Κατηγορίας (Επιθυμητό Γ' Κατηγορίας Δίπλωμα)</li><li>Άδεια χειριστή κλαρκ (προαιρετικό)</li><li>Προϋπηρεσία σε συνθήκες ελεγχόμενης θερμοκρασίας / κατάψυξη</li><li>Υπευθυνότητα και ομαδικό πνεύμα</li><li>Κάτοχος Πιστοποιητικού Υγείας</li></ul>&nbsp;Παροχές:<ul><li>Συνεχής εκπαίδευση &amp; ευκαιρίες εξέλιξης</li><li>Πρωινή εργασία / πενθήμερη</li></ul>

ΒΟΗΘΟΣ ΑΠΟΘΗΚΗΣ ΚΑΤΑΨΥΞΗΣ

Are you a seasoned expert in&nbsp;B2B Marketing Automation&nbsp;and have experience managing multi-country multi-touch campaigns? If you equally enjoy setting up and leveraging multiple platforms to solve data problems as you are figuring out new creative ways to engage users across the funnel - this might be an opportunity for you!&nbsp;Role BackgroundWolt is a Finnish technology company, and we’re best known for our food delivery platform. We’ve grown significantly in the last three years, expanding our operations from just four countries across the Nordics to 27 countries across Europe and Asia today. And we’re just getting started.&nbsp;Regardless of how fast we are growing, we strive for the best in the world in everything we do. That’s everything from product development to local country operations to developing engaging marketing campaigns for each of our 20+ markets. Now, we are searching for a Marketing Automation Manager to join our B2B Marketing team where your primary goal will be to take our CRM and email marketing strategies to a whole new level.As a Marketing Automation Manager, you will focus on enabling and building automation globally for Wolt Merchants, Wolt for Work, and Wolt Drive prospects, users, and accounts. The main goal is to help local markets acquire, onboard, retain, and engage different partners across Wolt's B2B offerings.You will partner with various global teams including product, analytics and egineering to develop our email marketing capabilities, making sure we have the right infrastructure and data setup to support marketing and business goals. You will also own conceptualizing, creating, running and improving best-in-class innovative automated campaigns.Being part of the Global Marketing team, you will be responsible for creating a bridge with your local marketing teams to ensure that localisation is integrated into the campaigns. We are looking for a motivated, innovative, analytical person with a passion for data AND marketing, and the soft skills to move mountains, to shape the way we use Marketing Automation for B2B at Wolt in the years to come.&nbsp;Some of your core responsibilities in this role would include<ul><li>Own all automated campaigns across merchants, Wolt for Work and Wolt Drive - globally, ensuring they are implemented efficiently and with best practices built in.&nbsp;</li><li>Map, structure and lead data migration projects together with internal and external teams to make sure we have the best setup to support marketing automation at scale, globally.</li><li>Continuously optimise and improve communications across email, push and in-app notifications.</li><li>Work closely with product, legal and operations team internationally, across multiple business units to ensure we have the necessary data points and are aware of changes that will affect marketing automation campaigns.</li><li>Set KPIs across all automations and develop monthly reports on activities and tests that can be presented to operational teams against these KPIs and wider company objectives.</li><li>Coordinate all campaign-related activities with the responsible local stakeholders, e.g. planning, segmentation, localization, setup and campaign evaluation.</li><li>Ideate, develop and build automated, multi-touch programs across the lifecycle from prospect to customer, to reduce manual effort.&nbsp;</li><li>Create A/B testing cycles to maximise campaign performance.</li></ul>&nbsp;Qualities we’re looking for<ul><li>You have at least 4 years of experience working in marketing automation or marketing operations, preferably in a B2B Tech, SaaS, eCommerce or similar industries.</li><li>An expert in email best practices for email creatives, templates, metrics and associated KPIs, segmentation, dynamic content, and testing methodologies.</li><li>Strong technical understanding of data platforms, marketing software and CRM tools.</li><li>Comfortable tackling data challenges with technical teams.</li><li>Experienced at delivering automated lifecycle campaigns at scale across multiple countries.</li><li>Has an understanding of acquisition funnels and how to build communications around different stages.</li><li>Proven experience working across multiple business units with a variety of stakeholders.</li><li>Strong analytical skills and confidence in working with data and engineering teams.</li><li>Proven experience in delivering creative campaigns in a fast-paced environment.</li><li>Experience in creating communication plans for different marketing channels.</li><li>Eager to learn and thrives in a dynamic, constantly changing environment.</li><li>B2B Marketing automation/operation experience - a must.</li><li>Previous experience with Iterable/Braze/CleverTap/HubSpot is preferred.</li><li>Previous experience in food delivery, on-demand delivery or e-commerce is a strong plus.</li></ul>&nbsp;What you’ll get by joining us<ul><li>Chance to join the team at a pivotal time and be an active contributor in designing our internal communications strategy.</li><li>Opportunity to work with an inspiring group of talented and ambitious Comms professionals, who also happen to be incredibly fun and nice people.&nbsp;</li><li>Lots of learning and growth opportunities.</li><li>Competitive compensation.&nbsp;</li></ul>

B2B Marketing Automation Manager

Due to our super fast growth, we’re looking for an IT Specialist to join our team! In this role you will be ensuring the team has everything related to IT in place and act as the specialist at our Helpdesk. You will be working as part of the central IT team that is based in Athens HQ. This is a great opportunity to take ownership and be part of building and developing Wolt’s IT operations.What you’ll be doing<ul><li>Working as a member of the Global IT Support team reporting to the IT Support Lead</li><li>Responsible for IT aspects for our Athens HQ Office</li><li>Assisting end-users with their questions and issues via our ticketing system</li><li>Coordination and operation of the local IT logistics (incl. local IT asset management)</li><li>Maintaining devices including employee devices, meeting rooms, printers etc.</li><li>Collaborating with global teams to maintain centrally managed office networks</li><li>Acting as facilitator with central teams for country specific IT projects</li><li>Supporting local end-users with IT issues</li></ul>Our humble expectations<ul><li>Prior experience with working in a similar role</li><li>Experience working in IT in large organizations and know-how of best practices in IT is considered an advantage</li><li>Fluency in English to communicate with central teams. Local language is a plus to communicate with the local teams.</li><li>Strong interest and experience in providing IT support in an office environment</li><li>Plus: Technical knowledge of MacOS, ChromeOS and Windows as well as IT hardware</li><li>Excellent interpersonal and communication skills, with an orientation on excellent service</li><li>Quick thinking and the type of person with a “can do”-attitude</li></ul>

IT Specialist, On-Site

As an Operations Specialist in the Platform Efficiency team, you will take a vital role in optimizing delivery operations and enhancing courier performance across multiple countries within the region. Your primary focus will be on supporting the execution of strategies designed to improve logistics efficiency and achieving key performance targets such as courier costs. You will work closely with the Global Courier Pricing, Logistics, and local Merchant teams, as well as other departments within regional operations, to implement initiatives that drive operational efficiency and improve courier satisfaction.This role requires strong analytical skills, including working with numbers and data analysis, to identify trends, uncover insights, and make data-driven decisions. You should be comfortable analyzing performance metrics, interpreting KPIs, and recommending strategies based on your findings. Reporting to the Regional Head of Platform Efficiency, you will be a key contributor to ensuring that the region meets its financial and operational goals.What you will be doing<ul><li>Contribute to the implementation of pricing-related changes, ensuring alignment with set goals to not only deliver cost savings but also increase courier satisfaction within the region.</li><li>Support the management of regional courier cost budgets set by the Global Delivery Operations teams, aligning with financial targets and operational quality standards.</li><li>Develop and execute data-driven strategies in collaboration with Global Logistics, Product, and Merchant teams to enhance logistics efficiency metrics and overall performance.</li><li>Analyze KPIs and performance data to understand key drivers and trends, providing insights to improve results and help devise strategies to meet or exceed regional targets.</li><li>Optimize logistics operations by enhancing route planning, reducing travel and service times, and improving overall delivery efficiency.</li><li>Create and maintain comprehensive reports and dashboards to monitor key performance indicators, track progress, and communicate results to stakeholders.</li><li>Identify opportunities to streamline courier operations, increase efficiency, and improve overall service quality for consumers, merchants, and couriers.</li></ul>Our humble expectations<ul><li>3-4 years hands-on experience&nbsp;working with both operations and data analysis in a role focused on efficiency optimization and performance improvement.</li><li>Proven ability to work extensively with data&nbsp;to drive decision-making, optimize processes, and enhance operational efficiency.</li><li>Advanced analytical skills are essential, with proficiency in Excel (or Google Sheets) for data analysis; experience with Looker, SQL, or other data applications is a strong advantage.</li><li>A&nbsp;track record of leveraging data-driven strategies&nbsp;to improve key performance metrics and achieve operational targets.</li><li>Excellent interpersonal skills with the ability to&nbsp;manage projects, collaborate across global and regional teams, and influence stakeholders&nbsp;effectively.</li><li>Highly detail-oriented, organized, and capable of managing multiple initiatives in a fast-paced environment.</li><li>Self-motivated problem solver&nbsp;with a proactive approach and a commitment to continuous improvement.</li><li>Strong communication skills, with fluency in English; additional languages are a plus.</li><li>The role can be based in any of our Wolt offices across the following locations: Greece – Athens, Cyprus – Nicosia, Azerbaijan – Baku, Kazakhstan – Almaty, Georgia – Tbilisi, Uzbekistan – Tashkent.</li></ul>

Operations Specialist, Platform Efficiency

The Regional CRM Manager leads the strategy and execution of user communication efforts, focusing on enhancing engagement, retention, and loyalty. You will create and optimize communications for regional and country-specific campaigns, using strategic thinking, data analysis, and cross-functional collaboration to deliver exceptional user experiences and achieve business goals. Additionally, you will manage the region's marketing channel inventory, ensuring optimal use of channels for partner and vertical campaigns to drive meaningful outcomes while maintaining a great user experience.What you'll be doing<ul><li>Own and lead the regional user communication plan, including managing communication inventory across email and push messaging channels.</li><li>Gain a comprehensive understanding of both global programs and localized sends to our user base, ensuring alignment and consistency.</li><li>Oversee the execution of the communication plan, analyze results, and monitor opt-out rates, taking action where necessary.</li><li>Lead and manage the regional CRM team, setting clear goals, tracking performance, and providing guidance and support.</li><li>Collaborate closely with the global marketing automation team to optimize the end-to-end user journey.</li><li>Maintain an organized and transparent communication plan overview, ensuring it is accessible to both regional and global stakeholders.</li><li>Foster a culture of experimentation, encouraging the trial and iteration of new initiatives to continuously improve value creation.</li><li>Work closely with the Consumer Business and other teams to identify growth opportunities and gather insights to optimize campaign performance.</li><li>Collaborate with global teams to ensure regional strategies align with global standards, driving cohesion and consistency across efforts.</li></ul>Our humble expectations:<ul><li>You bring 4+ years of experience in CRM/Lifecycle Marketing, retention marketing, or digital marketing/analytics, particularly with email marketing, mobile marketing, and other owned channels.</li><li>You have hands-on experience with marketing automation tools or email marketing platforms (such as Emarsys, Iterable, Sailthru, Salesforce, or Marketing Cloud) to personalize user journeys.</li><li>You’ve successfully managed complex, localized, and regional marketing projects, coordinating with diverse international partners to ensure smooth execution.</li><li>You have a proven ability to collaborate with technical and business teams across different countries and time zones.</li><li>You are skilled in utilizing marketing and product analytics tools to drive data-informed decisions.</li><li>You are familiar with project management tools (like Monday or similar) and can leverage them to optimize marketing operations and enhance team collaboration.</li></ul>

Regional CRM Manager

<ul><li>Employee Lifecycle Management – Oversee end-to-end processes, including onboarding, offboarding, employment changes, and payroll-related tasks, ensuring accuracy and efficiency within Workday.</li><li>Advanced HR Advisory (Tier 2 Support) – Address complex HR inquiries, provide expert guidance on employment matters, and support the team in navigating people-related challenges.</li><li>HR Program Execution – Partner with stakeholders to drive local key central HR initiatives, such as performance reviews, compensation cycles, and talent development programs, ensuring smooth implementation.</li><li>Data-Driven Decision Making – Analyze HR metrics, generate reports, and provide insights to influence strategic workforce planning and decision-making.</li><li>Employee Relations and Compliance – Handle sensitive employee relations cases with professionalism and fairness, ensuring alignment with labor laws and company policies.</li><li>HR System Optimization – Continuously refine and enhance HR systems, including Workday and Quinyx, among others, to improve efficiency, accuracy, and user experience.</li><li>Collaboration &amp; Continuous Improvement – Work closely with cross-functional teams to drive process improvements, enhance employee experience, and contribute to a positive and high-performing work culture.</li></ul>Our humble expectations&nbsp;HR expertise and experience<ul><li>Proven experience as an HR Generalist ideally in a global, scaling environment.</li><li>Strong grasp of HR best practices and hands-on experience with day-to-day people processes.</li><li>In-depth knowledge of the Greek legal landscape, including statutory employment legislation and compliance requirements. Knowledge of other legislations (Malta, Albania, Cyprus, Kosovo) will be considered an asset.</li><li>Familiarity with shift work regulations and processes is highly valued.</li></ul>Technical proficiency<ul><li>Skilled in HRIS platforms like Workday or similar and experienced in maintaining HR policies and handling compensation and benefit topics.</li><li>Passion for leveraging technology and data to optimize HR processes.</li></ul>Communication and collaboration<ul><li>Excellent interpersonal skills with the ability to build relationships across all levels.</li><li>Comfortable working in hybrid global environments using digital tools like Slack and Zoom.</li></ul>Language skills<ul><li>Full fluency in Greek and English;&nbsp;</li></ul>Mindset and attitude<ul><li>Proactive and solution-oriented, with a strong sense of ownership.</li><li>Positive team player with excellent networking and collaboration skills in diverse settings.</li></ul>

Regional HR Operations Specialist, Med

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regional hr operations specialist, med

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