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As a Product Owner at OpenBet, you will take end-to-end ownership of our core sportsbook back-end systems. You will lead the prioritization and delivery of mission-critical features ensuring scalability, reliability, and performance for high-volume transactional systems.This role requires deep technical product expertise, stakeholder leadership, and a strong ability to align engineering roadmaps with business objectives. You will mentor junior Product Owners, collaborate with senior leadership, and act as a key decision-maker in shaping the future of OpenBet’s betting platform.What you’ll be doing<ul><li>Product backlog: Own the backlog of core sportsbook components within OpenBet, prioritizing features, and creating new innovative improvements to your product.</li><li>Requirement Definition: Collaborate with stakeholders to gather and prioritise requirements, ensuring a deep understanding of user needs, market trends, and business objectives. Act as the primary stakeholder for complex integrations with trading, risk, and front-end systems.</li><li>Cross-Functional Collaboration: Work closely with design, development, and QA teams to ensure the successful and timely delivery of high-quality features</li><li>Agile Methodology: Work within the company’s agile framework, to facilitate efficient and effective product development cycles. Help the team to plan and improve their ways of working through retrospectives</li><li>Performance Monitoring: Monitor and analyse key performance indicators (KPIs), user feedback, and market trends to iterate on the mobile product strategy and enhance user satisfaction.</li><li>Stakeholder Communication: Regularly communicate progress, updates, and challenges to key stakeholders, ensuring transparency and alignment with organisational objectives.</li></ul>The PlayerWhat you’ll bring<ul><li>2+ years proven experience as a Product Owner or similar role preferably in Sports Betting industry</li><li>Solid knowledge of agile methodologies and experience working in an agile environment.</li><li>Analytical mindset with the ability to make data-driven decisions.</li><li>Passion for staying current on industry trends and emerging technologies.</li></ul>Nice to haves<ul><li>Analytics knowledge</li><li>Development experience</li><li>B2B experience</li></ul>What’s the Score?Why OpenBet?<ul><li>The Playground: Join a team of innovators, disruptors, and game-changers who are reshaping the future of betting and gaming.&nbsp;</li><li>The Mission: Be part of a mission-driven organization that's committed to revolutionizing the way the world plays.&nbsp;</li><li>The Impact: Make a real impact on the world stage, leaving a lasting legacy that transcends boundaries and inspires generations to come.&nbsp;</li><li>The Culture: Immerse yourself in a culture of creativity, collaboration, and curiosity, where every idea is welcomed, every voice is heard, and every dream is encouraged.&nbsp;</li><li>The Future: Join us on the journey to build the future of betting and gaming, one game-changing innovation at a time.&nbsp;</li></ul>What we can offer YOU:&nbsp;<ul><li>Attractive benefits, an open and supportive environment as well as a modern and exciting workplace&nbsp;</li><li>The opportunity to interact with global teams on a regular basis as you and our business continues to develop &amp; grow&nbsp;</li><li>Tangible and genuine development - at OpenBet, you can take your career where you want it to go!&nbsp;</li><li>And if that’s not enough; enjoy flexible working whilst we provide you with the guidance and development skills you need to progress and enhance your career&nbsp;</li><li>We have a collaborative office environment with our team members in office 2 days per week.&nbsp;</li></ul>

Product Owner

We are looking for a Backend Software Engineer to join one of our teams as we continue to work on the next generation of online sports betting platforms. As a Software Engineer you’ll have exposure to these systems, as well as extensive training and mentoring as you take our solutions and your career to the next level. As a Software Engineer&nbsp;you will be working alongside with other Software Engineers, Project Managers, Scrum Masters, Product Owners, QAs, and Software Architects.Responsibilities:<ul><li>Development of&nbsp;new features and functionality&nbsp;customer products and services, including the production of unit tests as and where required;</li><li>Ensuring&nbsp;code quality&nbsp;is maintained at a high level for products and services delivered by the team the Software Engineer is working with;</li><li>Ability to input into planning sessions of the team</li><li>Escalate issues in areas of material improvement, notably around performance, security and scalability;</li><li>Develop a clear understanding of the overall system architecture and design components, in the context of meeting product requirements</li><li>Where applicable, ensuring that development team processes are aligned with technical processes prevalent in the wider company</li><li>Experience in Agile development processes</li><li>Work as part of a self-organising Agile team to develop new features and functionality for large scale betting websites</li><li>Produce robust, clear, polished code using practices like Test-Driven Development (TDD)</li><li>Extract and capture customer requirements using processes like BDD</li><li>Developing solutions that are modular, scalable and portable</li></ul>Qualifications:<ul><li>A Bachelor's degree in a traditional science subject, ideally computer science, engineering or information systems from a well regarded university;</li><li>At least 1-2 years relevant experience in a development environment</li><li>Working knowledge of one or more major programming languages (such as Java, C/C++, Python, PHP, TCL etc.) and interest in learning other coding language</li><li>Development within Agile methodologies such as&nbsp;Scrum,&nbsp;Lean and Kanban</li><li>Excellent teamwork skills within an agile team environment</li><li>Excellent interpersonal, verbal and written communication skills, including presentations to peer groups;</li><li>A “can do” attitude and out-of-the-box thinking</li><li>Able to deal with changing priorities and based on requirements agreed with senior team members including, BA’s QA’s and software architects;</li><li>Familiarity developing on Unix/Linux</li><li>Experience in exposing and consuming&nbsp;RESTful APIs</li><li>A good understanding of&nbsp;relational databases and SQL</li><li>Experience in&nbsp;the use of Docker, Ansible, Jenkins, and Git (BitBucket).</li><li>General scripting skills: Bash, Perl, Python, Javascript etc.</li><li>Experience on Web technologies and internet protocols (Apache, SOAP, WS-*, ReST, XML, HTTP, TCP/IP, websockets)</li><li>Web development skills: HTML5, JavaScript, CSS</li></ul>What can OpenBet&nbsp;give you<ul><li>Competitive benefits, an open and supportive environment as well as a modern and exciting workplace</li><li>The opportunity to&nbsp;interact with global teams, and where appropriate switch teams and projects as you and our business continue to develop and grow</li><li>Tangible and genuine&nbsp;career development&nbsp;at OpenBet, where you can take your career where you want it to go!</li><li>Exposure to&nbsp;real world and business critical projects&nbsp;&amp; the chance to develop some of the world’s&nbsp;leading e-commerce sportsbooks&nbsp;whilst working with various clients and seeing lots of code!</li></ul>

Associate Software Engineer

The purpose of this role is to act as Director of Security, leading both the Product and Information Security functions at OpenBet, reporting to the SVP of Technology. The role will be responsible for implementing and overseeing policy and process to protect OB’s employees and its physical and information assets with a particular focus on cyber security. &nbsp;This includes securing OB’s infrastructure and systems using access management, network and system security architecture, threat and vulnerability management with end point protection, logging and monitoring. The role will also establish security led software development processes to enable product security from the start ensuring that OB develops and delivers secure platforms and properly protects its information. &nbsp;The successful candidate will also ensure compliance and best practice around data handling and storage including GDPR, PCI and equivalent requirements across our markets as well as managing risk across the business.&nbsp;OB is ISO27001 certified this role will make sure this is retained and extended as needed. &nbsp;It is essential that the role establishes a working Security Committee coordinating subject matter experts and service owners across the company to identify risk and decide mitigating policies and measures, ensuring consistency and stakeholder support. &nbsp;The Director of Security and team implement security initiatives and coordinate the evaluation, deployment, and management of current and future security technologies.&nbsp;This position works closely with the various OB business units and technology departments and requires the ability to balance business needs with security best practices. The successful candidate will provide effective, high quality and timely subject matter expertise, input and guidance on Information Security matters. This role is ‘business facing’ in nature as well as being ‘hands-on’ in terms of delivery. To that end, the successful candidate must demonstrate an aptitude toward building lasting partnerships, relationships and trust within OB’s business units, clients, and regulators and working partners; and, at the same time, be equipped to talk with authority around a wide range of technical and procedural matters pertaining to OpenBet Information Security.&nbsp;&nbsp;Primary Duties&nbsp;Strategy &amp; Planning&nbsp;<ul><li>Work closely with the business and peers to lead and develop a multi-year Security Strategy and Roadmap which identifies existing gaps to security and delivers a structured plan to mature OB’s security practice.&nbsp;</li><li>Lead strategic security planning by prioritizing security initiatives to achieve business goals and protect OB, its customers, platforms and services, games, sensitive data and IP, and the overall IT environment.&nbsp;</li><li>Manage the annual operating and capital budgets for purchasing, staffing, and operations for Information Security.&nbsp;</li></ul>Business Facing&nbsp;<ul><li>Build strong relationships with division organizations including IT, product and software development, client delivery, HR and others along with key SG Corporate functions supporting OB in order to implement appropriate security controls and protect OpenBet assets.&nbsp;</li><li>Partner closely with the senior/executive leadership of the platform and game teams/studios to ensure ‘security by design’ is incorporated into all projects, that appropriate security controls are understood and adhered to by process, and that security compliance requirements are followed.&nbsp;</li><li>Ensure all data security related regulatory and compliance requirements are met together with the legal team.&nbsp;</li><li>Provide security leadership in supporting contractual and regulatory compliance requirements (e.g. GDPR, PCI DSS, ISAE-3402/SSAE-18 SOC reports, etc.).&nbsp;</li><li>Chair the division Security Committee, managing associated assignments, tasks, and reporting&nbsp;</li><li>Contribute to the company risk register to document and mitigate role related risks.&nbsp;</li><li>Implement, maintain and develop appropriate security certifications for OB.&nbsp;</li></ul>&nbsp;Operational Management&nbsp;<ul><li>Develop security policy and process, according to industry standards and best practices.&nbsp;</li><li>Work closely with IT and other technology groups to fully secure information, computer, network, and processing systems.&nbsp;</li><li>Promote and oversee strategic security relationships between internal resources and external entities, including government, vendors, and partner organizations.&nbsp;</li><li>Participate in division projects and initiatives including product, client delivery, operations, etc., providing leadership and expertise on security matters, questions, and requirements.&nbsp;&nbsp;&nbsp;</li><li>Ensure compliance to division and corporate policy and processes through reviews and initiatives.&nbsp;</li><li>Oversee vulnerability management for all division networks, applications, and systems.&nbsp;</li><li>Oversee security operations including the monitoring of security tools and services to identify and respond to security events and incidents.&nbsp;</li><li>Head the Security Incident Response Team in responding to and managing security incidents and the activities associated with security incidents including notification, reporting, and investigation.&nbsp;</li><li>Define and test operational threat response procedures, providing continuous process improvement.&nbsp;</li><li>Provide security leadership in supporting sales and client management activities including participating in RFPs, supplier due diligence, on-site visits, etc.&nbsp;</li><li>Oversee vendor and supplier compliance to division requirements through contracts and agreement reviews, conducting supplier due diligence, and ensuring SLA management.&nbsp;</li><li>Remain informed on trends and issues in the security industry, including current and emerging technologies and prices. Advise, counsel, and educate executive and management teams on their relative importance and financial impact.&nbsp;</li><li>Develop and grow the talent and people capability within the Information Security team, optimizing the mix of internal vs. external individuals and 3rd parties as required.&nbsp;</li></ul>&nbsp;&nbsp;Qualifications&nbsp;Experience and Qualifications:&nbsp;<ul><li>The successful candidate must have held several senior technologist positions and specifically a senior security operations position within a medium to large organization comprising digital and omni-channel services in regulated sectors.&nbsp;</li><li>Demonstrable experience influencing at a senior level, which builds collaborative and trusted internal networks that achieve strategic goals.&nbsp;</li><li>Proven experience in designing and delivering technical solutions that address commercial problems.&nbsp;</li><li>In addition, they must have a track record creating and managing security technologies capable of protecting large-scale, globally highly available, mission-critical digital products and platforms.&nbsp;</li><li>Proven leadership skills – experience in building and motivating high-performing teams.&nbsp;</li><li>Extensive experience managing external suppliers.&nbsp;</li><li>Significant experience managing senior stakeholders up to and including Board Directors.&nbsp;</li><li>Proven track record in maintaining and enhancing skill level according to future technology trends and using innovative approaches in solving and preventing problems.&nbsp;</li><li>A track record providing leadership in thought and vision.&nbsp;</li><li>Expertise in deeply embedding security awareness, operations and culture into all parts of an organization.&nbsp;</li><li>A proven track record in delivering on time and against budget within a highly pressurized 24/7&nbsp;</li><li>environment.&nbsp;</li><li>Relevant security certifications: CISSP, CISM, CRISC, CISA, OSCP, CEH, ISSMP.&nbsp;</li><li>Successful implementation of security certifications like ISO27001.&nbsp;</li><li>Excellent knowledge of PCI and GDPR.&nbsp;</li><li>Desirable&nbsp;</li><li>Experience of working within the igaming/sports betting industry&nbsp;</li></ul>

Cyber Security Director

To drive operational excellence across the entire product portfolio, ensuring that each product achieves its P&amp;L targets, key objectives, and roadmaps. This role will be instrumental in maximizing ROI and financial performance while identifying new opportunities for efficiency, scale, and innovation. Role needs to drive “one team” mindset across different pillars to ensure delivery or performanceReports to VP of Sportsbook Operations. Manages one Head of SportCast Performance directly and needs to indirectly drive performance across Portfolio dedicated teams in Product, Engineering, Data Science and Sports Operations.<ul><li>Product Performance:</li><li>Establish product performance KPI’s</li><li>Ensure that each product is aligned with its defined objectives and roadmap.</li><li>Monitor progress against set targets and proactively mitigate any discrepancies.</li><li>Engage with product, development and sports operations teams to ensure clarity on priorities and address challenges to ensure timely delivery of milestones.</li><li>Strategic Planning:</li><li>Develop and implement strategies to optimize the overall portfolio performance, but also per “pillar”.</li><li>Make informed decisions regarding portfolio priorities, resource allocation, and investment.</li><li>Collaborate with leadership across all teams to align product strategies with OpenBet objectives.</li><li>Financial Oversight:</li><li>Establish Financial Performance KPI’s.</li><li>Overall accountability for the P&amp;L performance of each pillar</li><li>Monitor key financial metrics, including ROI and return on investment.</li><li>Operational Excellence:</li><li>Establish operational excellence KPI’s.</li><li>Establish an operating rhythm that ensures alignment, quick and informed decision making, risk mitigation and strong collaboration.</li><li>Identify and partner across teams to drive continuous improvement initiatives to enhance operational efficiency and effectiveness.</li><li>Identify opportunities for cost reduction and process optimization.</li><li>Foster a culture of innovation and experimentation to explore new ways of working.</li></ul>Enablers<ul><li>Stakeholder Management:</li><li>Build and maintain strong relationships with key stakeholders, including executives, product teams, and functional leaders.</li><li>Effectively communicate the portfolio performance and strategic direction.</li><li>Proactively identify and address potential issues or challenges.</li><li>Lead and influence without having direct line management responsibilities.</li><li>Decision Making:</li><li>Make data-driven decisions regarding product priorities, roadmaps, and strategies.</li><li>Balance competing demands and allocate resources effectively.</li><li>Foster a culture of accountability and decision-making empowerment.</li></ul>The PlayerWhat you’ll bring<ul><li>Proven track record in portfolio management or a related field.</li><li>Strong financial acumen and experience in analyzing P&amp;L statements.</li><li>Deep understanding of product development and lifecycle management.</li><li>Excellent analytical and problem-solving skills.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Experience in the technology industry is preferred.</li></ul>What’s the Score?Why OpenBet?<ul><li>The Playground: Join a team of innovators, disruptors, and game-changers who are reshaping the future of betting and gaming.&nbsp;</li><li>The Mission: Be part of a mission-driven organization that's committed to revolutionizing the way the world plays.&nbsp;</li><li>The Impact: Make a real impact on the world stage, leaving a lasting legacy that transcends boundaries and inspires generations to come.&nbsp;</li><li>The Culture: Immerse yourself in a culture of creativity, collaboration, and curiosity, where every idea is welcomed, every voice is heard, and every dream is encouraged.&nbsp;</li><li>The Future: Join us on the journey to build the future of betting and gaming, one game-changing innovation at a time.&nbsp;</li></ul>What we can offer YOU:&nbsp;<ul><li>Attractive benefits, an open and supportive environment as well as a modern and exciting workplace&nbsp;</li><li>The opportunity to interact with global teams on a regular basis as you and our business continues to develop &amp; grow&nbsp;</li><li>Tangible and genuine development - at OpenBet, you can take your career where you want it to go!&nbsp;</li><li>And if that’s not enough; enjoy flexible working whilst we provide you with the guidance and development skills you need to progress and enhance your career&nbsp;</li><li>We have a collaborative office environment with our team members in office 3 days per week.&nbsp;</li></ul>

Director of Portfolio Performance

We are seeking a dynamic and experienced individual to lead our Data and Business Intelligence team. The Head of Data and Business Intelligence will play a pivotal role in driving data-driven decision-making across the organization, ensuring the accuracy, accessibility, and relevance of our data assets. This position reports directly to the Director of Data Science.Key Responsibilities<ul><li>Develop and implement a comprehensive data strategy aligned with OpenBet's business objectives. Establish data governance policies and procedures to ensure data quality, integrity, and security.</li><li>Lead the design, development, and maintenance of robust data infrastructure, including data pipelines, warehouses, and ETL processes.</li><li>Manage and mentor a team of Data/BI Engineers and Data Analysts, fostering a culture of collaboration, innovation, and continuous learning.</li><li>Collaborate with our stakeholder to identify and prioritize data and reporting needs, ensuring timely delivery of data solutions. Provide guidance and support to business stakeholders in interpreting and leveraging data insights effectively.</li><li>Stay abreast of emerging technologies and best practices in data engineering, recommending innovations to enhance efficiency and scalability.</li><li>Drive the development of insightful and actionable reports, dashboards, and visualizations to support strategic decision-making.</li><li>Define KPIs and metrics to measure business performance, conducting in-depth analysis to uncover trends, patterns, and opportunities.</li></ul>Essential Qualifications<ul><li>Bachelor or Master's degree in Computer Science, Information Systems, Business Administration, or a related field.</li><li>Proven hands-on and managerial experience in business intelligence or data engineering, with a track record of success in leading complex data projects.</li><li>Strong leadership and interpersonal skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.</li><li>Experience working with cloud-based data warehouses and analytics platforms, including proficiency in querying, data modelling, and performance optimization.</li><li>Proficiency in ETL orchestration tools such as Apache Airflow for managing complex data workflows and dependencies.</li><li>Experience with Reporting/Analytics tools (eg Power BI, QlikView, etc).</li><li>Experience with version control platforms (e.g. GitHub, Gitlab, Bitbucket etc.)</li></ul>Desirable Qualifications<ul><li>Experience with Jira and Confluence.</li><li>Experience with cloud-based data technologies (e.g., AWS, Azure, Google Cloud).</li><li>Exposure to cloud technologies (Snowflake Data Platform, Blob Storage, dbt, etc).</li><li>Exposure to DAX and MDX language.</li><li>Experience designing and implementing real-time data pipelines using Kafka or similar streaming platforms.</li></ul>Personal Qualifications<ul><li>Fluent in English (written and spoken).</li><li>You must have a strong work ethic and outstanding interpersonal skills.</li><li>You must be self-motivated, a team-player and a creative thinker.</li></ul>Is this the role for you? Let us know why by including a cover letter!

Head, Data and Business Intelligence

The Data Science team is looking for an ML Engineer that will be responsible for providing solutions for betting user experience. Some key projects include customer profiling, recommendation systems, automating pricing based on liability, exploring winning betting strategies etc. The role will be based in Athens.Key Responsibilities:<ul><li>Fetch appropriate data from the data-lake.</li><li>Apply data cleansing methods to identify corrupt or inaccurate data entries.</li><li>Apply Machine Learning techniques to identify patterns in the data.</li><li>Create modelling pipelines in Python based on betting data that automates the model parameters upon demand.</li><li>Evaluate and maintain existing models.</li><li>Document the process followed.</li><li>Report to the Data Science Manager on workflow and share findings with the Data Science team.</li><li>Collaborate closely with product owners and software developers to move projects from idea to integration.</li><li>Communicate with clients the key elements that govern the model.</li></ul>Essential Requirements:<ul><li>A postgraduate qualification in Data Science, Machine Learning, Statistics, Mathematics or a closely related quantitative field.</li><li>3+ years of working experience or a PhD in a quantitative field.</li><li>Experience with various supervised/unsupervised/reinforcement learning methodologies (e.g. Neural Networks, Random Forests, GBMs, SVMs etc.).</li><li>Advanced Python (e.g. Numpy, Pandas, TensorFlow, Scikit-Learn, Matplotlib, Keras, PyTorch SciPy etc.) and SQL programming skills.</li><li>A good understanding of betting concepts and markets.</li></ul>Desirable Requirements: <ul><li>Experience with object-oriented programming (C# or Java).</li><li>Experience with Big Data tools (e.g. Apache Hadoop, MongoDB, Cassandra etc.).</li><li>Experience with version control platforms (e.g. GitHub, Gitlab, Bitbucket etc.).</li><li>Experience with Jira and Confluence.</li></ul>Personal Requirements:<ul><li>Fluent in English (written and spoken).</li><li>You must have a strong work ethic and outstanding interpersonal skills.</li><li>You must be self-motivated, a team-player and a creative thinker.</li></ul>

ML Engineer

The&nbsp;Business Intelligence&nbsp;team of the Data Science department is looking for a&nbsp;Senior Data Engineer&nbsp;that will be responsible for building&nbsp;warehousing and reporting solutions to enable the business to take data driven decisions. The role will be based in&nbsp;Athens.&nbsp;Key Responsibilities<ul><li>Contribute to the design, development, and implementation of BI solutions.</li><li>Design, develop and maintain cloud data infrastructure, including data pipelines, warehouses, and ETL processes.</li><li>Design high-end reporting visualizations (Dashboards, interactive Graphs, and Charts, Drill in reports, etc.).</li><li>Collaborate with technical and non-technical internal stakeholders to determine requirements, estimate the level of effort, and implement solutions for reporting that meets business needs.</li><li>Support self-service reports for all customer teams, product teams, and support teams.</li><li>Troubleshoot and analyze reporting and data input issues’ root causes.</li><li>Document the produced work.</li></ul>Essential Qualifications<ul><li>University Degree in Computer Science, Information Systems or any related field.</li><li>Strong knowledge of SQL for designing, querying, and managing relational databases.</li><li>Strong knowledge of data warehousing, design, implement, maintenance.</li><li>Exposure to cloud technologies (Snowflake Data Platform, Blob Storage, dbt, etc).</li><li>Exposure to Reporting/Analytics tools (Power BI, QlikView, etc).</li><li>Exposure to DAX and MDX language.</li><li>Strong fundamental programming skills.</li></ul>Desirable Qualifications<ul><li>Exposure to ETL tools (SSIS etc).</li><li>Experience in building OLAP Cubes and multidimensional/tabular data models (SSAS, Azure AS, etc).</li><li>Working knowledge in API client development.</li><li>Knowledge of Kafka.</li></ul>Personal Qualifications<ul><li>Fluent in English (written and spoken).</li><li>You must have a strong work ethic, interpersonal skills and analytical thinking.</li><li>You must be self-motivated, a team-player and a creative thinker.</li><li>Confident engaging at different levels of management and with people at different levels of technical understanding.</li><li>Conscientious, with an eye on building sustainable solutions that are well documented and understood.</li></ul>

Senior Data Engineer

Essential Job Functions: <ul><li>Provide 2nd / 3rd level remote or face to face IT support services, according to the defined IT Service Catalogue, acting as an interface between the IT department and user community.</li><li>Act as escalation point for unresolved problems</li><li>End-User IT Support for workplaces including Windows/Unix/Mac desktops/laptops, printers, IP Phones, smartphones etc.</li><li>Installation, routine maintenance and management of end-user computing devices (desktop, laptop and smartphone devices); this includes imaging and keeping them up-to-date with management and security tools</li><li>Administer user accounts, permissions, and access controls in various business systems</li><li>Fulfil User Onboarding / Offboarding Requests</li><li>Explicitly for OpenBet Office will be located:</li><li>Management of local communication and collaboration channels (Fixed &amp; Data Lines, A/V Equipment etc.)</li><li>Maintain the proper operation of Training / Meeting rooms.</li><li>Make available all IT equipment on the desk of new employees before they come.</li><li>Ensure the smooth relocation of people or teams to new desks.</li><li>Liaising with System &amp; Network Administrators for the management &amp; maintenance of OpenBet Office infrastructure including Servers, Network, Storage &amp; Data Center facility.</li><li>Maintain the asset database and hardware inventory at the Office; Manage stock of IT Equipment and maintain Lifecyle Management</li><li>Perform the IT Induction to newcomers.</li><li>Efficient implementation of changes to services, technologies and processes (IT Projects / IT Tasks)</li><li>Develop and maintain technical procedural documents and FAQ's for both IT staff and user community</li><li>Follow up IT Service Management procedures such as Incident Management, Problem Management, Knowledge Management, Configuration Management, Change Management</li><li>Mentor, in the areas of their knowledge and expertise, less experienced IT support analysts to assure their knowledge and skills</li><li>Contribute to the improvement of support processes and documentation.</li><li>Experience in supporting Executive Stakeholders</li><li>All other duties as assigned.</li></ul>Education / Required Experience:<ul><li>Undergraduate degree in Computer Science, Systems Engineering or Computer Networking &amp; Hardware</li><li>Minimum 5 years of System Administration / Service Desk experience.</li><li>ITIL Certification</li><li>Certifications in technology fields (e.g. Microsoft, CISCO, CompTIA etc.)</li><li>Strong knowledge and experience of operating system administration (Windows OS / Ubuntu / Mac OS)</li><li>Strong Knowledge of PC hardware</li><li>Strong knowledge and experience with most aspects of fundamental networking/distributed computing environment concepts (DNS, DHCP, Active Directory &amp; Domain Architecture, Network topologies, TCP/IP networks, VPN connections)</li><li>Strong Knowledge of Group policy, Puppet as configuration management tools and Encryption</li><li>Strong Knowledge of Microsoft O365 platform and CISCO VC solutions will be considered a plus</li><li>Possession of excellent oral and written communication skills, including fluency in oral and written English.</li><li>Ability to identify issues, analyse complex situations and provide a clear status on issues</li><li>Customer service orientation</li><li>Focus on delivery and high tolerance in working under pressure.</li><li>Strong work ethic and a team player</li></ul>

Senior IT Support & Operations Engineer

OpenBet is seeking a Senior Talent Acquisition Specialist to drive end-to-end recruitment efforts for technical roles and others, primarily in Athens, OpenBet’s largest office hub, with additional global hiring responsibilities, as needed.As a senior member of the team, you will act as a strategic partner to hiring managers, ensuring we attract and hire top talent while enhancing OpenBet’s employer brand in each local market, having a full recruitment lifecycle ownership.What you’ll be doing<ul><li>Lead full-cycle recruitment for 12-15 open positions at any given time, with an average annual hiring volume of 50+ roles.</li><li>Develop and execute recruitment strategies, ensuring we engage high-caliber professionals across various technical disciplines.</li><li>Advise and partner with hiring managers, providing market insights, guiding interview processes, and ensuring a strong candidate pipeline.</li><li>Build and maintain strong talent networks, proactively sourcing and engaging passive candidates.</li><li>Enhance OpenBet’s employer brand through event participation, networking, and social media presence.</li><li>Drive process improvements, optimizing hiring strategies, ATS usage, and recruitment metrics.</li><li>Support diversity and inclusion initiatives, ensuring hiring best practices align with company DEI goals.</li></ul>The PlayerWhat you’ll bring<ul><li>5+ years of technical recruiting experience, hiring software engineers and technology professionals.</li><li>Proven ability to partner with senior stakeholders, driving strategic hiring decisions.</li><li>Expertise in direct sourcing strategies, including LinkedIn Recruiter, Boolean search, and proactive talent engagement</li><li>Strong organizational and analytical skills, with experience optimizing recruitment processes</li><li>Proficiency in ATS tools and recruitment technologies</li><li>Ability to create and analyze recruitment metrics and reports to identify gaps and opportunities.</li></ul>What’s the Score?Why OpenBet?<ul><li>The Playground: Join a team of innovators, disruptors, and game-changers who are reshaping the future of betting and gaming.&nbsp;</li><li>The Mission: Be part of a mission-driven organization that's committed to revolutionizing the way the world plays.&nbsp;</li><li>The Impact: Make a real impact on the world stage, leaving a lasting legacy that transcends boundaries and inspires generations to come.&nbsp;</li><li>The Culture: Immerse yourself in a culture of creativity, collaboration, and curiosity, where every idea is welcomed, every voice is heard, and every dream is encouraged.&nbsp;</li><li>The Future: Join us on the journey to build the future of betting and gaming, one game-changing innovation at a time.&nbsp;</li></ul>What we can offer YOU:&nbsp;<ul><li>Attractive benefits, an open and supportive environment as well as a modern and exciting workplace&nbsp;</li><li>The opportunity to interact with global teams on a regular basis as you and our business continues to develop &amp; grow&nbsp;</li><li>Tangible and genuine development - at OpenBet, you can take your career where you want it to go!&nbsp;</li><li>And if that’s not enough; enjoy flexible working whilst we provide you with the guidance and development skills you need to progress and enhance your career&nbsp;</li><li>We have a collaborative office environment with our team members in office 2 days per week.&nbsp;</li></ul>

Senior Talent Acquisition Specialist

The UX Team within the Product Division is looking for a Senior UI/UX Designer to help strengthen and build up the team.You will be working in a fast-paced environment, developing and implementing solutions for industry-leading operators alongside peers and experienced UX team members.You will contribute to the ongoing delivery of designs for some of OpenBet's omnichannel product suite across Digital (Web, Native), Retail (Kiosks, Display walls) and Trading (Managed Trading Services).You have comprehensive training in UI/UX and Interaction Design. You are passionate about great UX.Sounds like you? Then we would like to hear from you!Key ResponsibilitiesThe Senior UI/UX Designer will be responsible for the ongoing delivery of UX deliverables for OpenBet's Digital b2b products including new features as well as ongoing improvements, working closely with Product Owners and Front-End Developers to ensure great design quality.This role reports to the Senior UX Lead<ul><li>Defining the UX for OpenBet’s Products based on working with UCD methodology&nbsp;</li><li>Conducting competitive analysis/heuristic reviews to feed into recommendations.&nbsp;</li><li>Delivering UX specifications in various formats depending on project needs with a strong emphasis on responsive design.&nbsp;</li><li>High-Level definition of process flows – defining user roles, goals and tasks.&nbsp;</li><li>Hands-on UX Design deliverables, including UI designs, sitemaps, user journeys, scenarios, task flows and wireframe production.&nbsp;</li><li>Produces and maintains prototypes.&nbsp;</li><li>Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.&nbsp;</li><li>Provides input into user research activities.&nbsp;</li><li>Helps evolve guidelines.&nbsp;</li><li>Delivers presentations to Product Managers, Developers and Business Stakeholders, clearly articulating the rationale behind design decisions.&nbsp;</li></ul>QualificationsIf you are the right candidate for us, you will be able to demonstrate:<ul><li>A Technical background – BSc or equivalent in Design or a couple of years of e-commerce/online experience in an alternative role&nbsp;</li><li>Demonstrable experience with Wireframing + Design (Figma) and Prototyping&nbsp;</li><li>Being passionate about great User Experiences and proactive in identifying product needs&nbsp;</li><li>Ability to create documentation that clearly communicates all elements, states, and views of the interface&nbsp;</li><li>Experienced in responsive (cross-channel) design needs&nbsp;</li><li>Experience with Design Systems&nbsp;</li><li>Understanding and implementing web standards and best practices&nbsp;</li><li>An understanding of web and mobile technologies&nbsp;</li><li>A strong team worker, who likes to work on projects from concept through to delivery&nbsp;</li><li>Excellent communication and presentation skills in English&nbsp;</li></ul>Bonus skills<ul><li>Sports betting knowledge, industry experience</li><li>Experience with Design Systems</li><li>Web Analytics knowledge</li><li>Experience with large-scale sites</li><li>Experience with multi-lingual sites</li><li>Experience with usability testing</li><li>In-house experience</li><li>Frontend frameworks and CSS experienc</li></ul>

Senior UX Designer

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