Your day to day will include: Collaborating with TORA business team to analyze and identify needs for new functionalities or enhancements in processes and systems Conducting business process mapping and reengineering to improve operational efficiency and develop suitable technology solutions Translating business needs into functional and non-functional requirements for both business and technology teams Supporting both waterfall and agile methodologies based on project characteristics and workflows Liaising with multiple departments (Technology, Finance, Legal, etc.) to design optimal solutions aligned with business needs and goals  Identifying areas for system and process optimization, assessing impacts, and managing operational risks Document test cases / scenarios, contact UAT execution and record the respective results  Supporting testing processes, providing clarifications, and assisting in developing test plans to improve efficiency   What you need to succeed:  BSc degree in Information Technology, Business, Finance, Management or related field 4+ years of experience in Banking / Finance sector as a business analyst on banking related products Excellent organizational and project management skills Team spirit and ability to cooperate at all levels effectively Attention to detail and strong analytical skills with a commitment of high quality and accuracy Solid communication skills that allow effective communication with a diverse group of people Results oriented mentality and flexibility Ability to work under pressure with multiple projects and deliver within strict timeframes High level of accuracy, good attention to detail, methodical approach Very good knowledge of MS Office / MS project / MS Visio and MS Project Server (optional) Excellent communication skills (oral and written) in Greek and English   What’s in it for you? An award-winning working environment 🚀 State of the art facilities including gym & restaurant 🏢 Hybrid working model 💻 Competitive salary package and bonus scheme 💸 Health insurance coverage & Pension Plan 🙏 Monthly food allowance 🍴 Continuous learning with classroom/digital trainings by OpapAcademy 🎓 Internal Career Opportunities 💼 Well-Being Activities 💪   OPAP Group is an equal opportunity employer

Η Nova έφερε πρώτη στην Ελλάδα το Internet, την κινητή τηλεφωνία και την συνδρομητική τηλεόραση. Είναι μέλος του United Group και ο ενιαίος πάροχος που προέρχεται από την ενοποίηση της Nova με την Wind Ελλάς. Προσφέρει ένα ευρύ φάσμα υπηρεσιών συνδρομητικής τηλεόρασης, ευρυζωνικού Internet, κινητής και σταθερής τηλεφωνίας και εξυπηρετεί περίπου 5 εκατομμύρια πελάτες. Η Nova με την μακρά κληρονομιά καινοτομίας ενισχύεται από τη διεθνή εμπειρία, την τεχνογνωσία και το επενδυτικό σχέδιο της United Group για την Ελλάδα ύψους €2δις έως το 2027. Η Nova στο πλαίσιο του στρατηγικού σχεδίου ανάπτυξης, θα δημιουργήσει το δικό της ιδιόκτητο δίκτυο οπτικών ινών και θα συνεχίσει να επενδύει στο 5G, δίνοντας στην Ελλάδα τη δυνατότητα να γεφυρώσει το χάσμα των ψηφιακών υποδομών με τους Ευρωπαίους εταίρους της. Με τον συνεχή εκσυγχρονισμό και ανάπτυξη των δικτύων κινητής και σταθερής τηλεφωνίας, η Nova, δίνει πρόσβαση σε δίκτυα νέας γενιάς για εκατομμύρια Έλληνες ιδιώτες και επιχειρήσεις. Παράλληλα, μέσα από την συνδρομητική πλατφόρμα EON, οι συνδρομητές της Nova απολαμβάνουν μοναδικό περιεχόμενο σε οποιαδήποτε συσκευή. Γιατί να εργαστείς μαζί μας: Η Nova είναι το περιβάλλον εργασίας που σου δίνει καθημερινά τη δυνατότητα να κάνεις τη διαφορά και να ζεις καλύτερα. Επιχειρούμε Υπεύθυνα: Έχουμε πάρει μια απόφαση, να είμαστε ένας ζωντανός οργανισμός και να έχουμε ένα «κοινωνικό ρόλο», να βοηθήσουμε και να ηγηθούμε μέσα από τις δυνατότητές μας στα κρίσιμα ζητήματα. Η Προσέγγισή μας για τη Βιώσιμη Ανάπτυξη Ο τρόπος που προσεγγίζουμε το θέμα της βιώσιμης ανάπτυξης συνιστά για εμάς μια ολοκληρωμένη επιχειρηματική προσέγγιση μέσα από την οποία δημιουργούμε αξία για όλα τα Ενδιαφερόμενα Μέρη της επιχείρησής μας (εργαζομένους, προμηθευτές, πελάτες, κοινωνία, μετόχους, κράτος, αρχές κ.λπ.). Επιδιώκουμε τη Διαφάνεια: Στηρίζουμε τη δραστηριότητά μας σε αξίες, πολιτικές και κώδικες που επισφραγίζουν τη δέσμευσή μας για υπεύθυνη επιχειρηματικότητα. Ενσωματώνουμε υψηλά πρότυπα εταιρικής διακυβέρνησης με στόχο να δημιουργούμε αξία για τους μετόχους, τους πελάτες, τους εργαζομένους και τους προμηθευτές μας. Προωθούμε το Δικαίωμα στη Συνδεσιμότητα χωρίς όρια και Διακρίσεις: Εργαζόμαστε με στόχο μέσα από την συνδεσιμότητα να βελτιώσουμε την καθημερινότητα και να διευρύνουμε τις δυνατότητες των ανθρώπων και των επιχειρήσεων. Η δέσμευσή μας είναι να κάνουμε την συνδεσιμότητα πραγματικότητα, ώστε κάθε μέρα, όλο και περισσότεροι να συμμετέχουν ισότιμα και να μπορούν να επωφεληθούν από το εύρος των ευκαιριών που προσφέρει η ψηφιακή τεχνολογία.

We at Nova, looking for vibrant, young, and fast thinking "Mobile Voice Services Engineer" to be part of our successful team in our “Mobile Voice Services Team”. You have a challenging mission for: As a Mobile Voice Services Engineer, you will play a crucial role in ensuring the reliability and performance of our mobile voice services. Your expertise will be vital in maintaining and optimizing our network to deliver exceptional service to our customers. What will you do: Support Voice Technology Projects: Assist in the design and implementation of voice technology projects within the CS and IMS domains. Software Lifecycle Management: Implement major software upgrades and maintain the software lifecycle for all voice network elements, working closely with vendors. Performance Monitoring: Monitor and analyze network and service performance KPIs, identifying gaps and implementing corrective measures to ensure seamless network operation. Change Management: Participate in the change management process for configuration changes in the live network. Technical Assistance: Provide technical assistance, analyze, troubleshoot, and resolve trouble tickets affecting customer services. 3rd Level Support: Offer 3rd level support on core network systems, handling critical network trouble tickets. It would be great if you have: Educational Background: Bachelor’s degree in Telecommunications, Electrical Engineering, or a related field. Experience: Minimum of 3 years of experience in mobile voice services or a similar role. Technical Skills: Proficiency in mobile network architectures, protocols, and technologies (GSM, UMTS, LTE, VoLTE). Voice Network Architecture: Good understanding of voice network architecture and services (Voice, SMS, VoLTE, VoWiF) IMS Core Nodes: Experience with IMS core nodes (e.g., CSCF, MTAS, SBG, HSS) and related interfaces Legacy Voice Core Nodes: Experience with legacy voice core nodes (e.g., MSC, MGW, HLR) and related interfaces. Problem-Solving: Strong analytical and troubleshooting skills with a proactive approach to problem-solving. Team Player: Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Adaptability: Ability to thrive in a fast-paced and dynamic work environment. What will you get: Annual Bonus to celebrate your achievements. Wellness programs to keep yourself fit. Mobile voice and data to talk. Discounts on Nova Fixed / Mobile / TV for you, friends, family. Flexy work from home to balance your life Private Insurance program to check up your health  Toddlers allowance to daycare your kids

We at Nova, looking for vibrant, young, and fast thinking "IS Middleware Engineer" to be part of our successful team in our CRM & Enterprise Applications Department. You have a challenging mission for: Researching, determining, and presenting solutions concerning IS Systems integration utilizing Oracle Middleware Products (OSB, SOA) and Java What will you do: Formulate and delives an enterprise level functional design using Oracle Middleware modules Participate in pre-planning, blueprinting, realization, final preparation and go-live / support phases of IT strategic roadmap projects assigned Complete Oracle Middleware configuration to meet the design criteria for strategic projects in respective area Provide system maintenance support and 2nd level support/troubleshooting for subject area It would be great if you have: Experience in Java, Soap / Rest Web Services, Oracle Service Bus, Oracle SOA Composites (BPEL), Relational Databases (mySQL/ Oracle SQL), PL/SQL What will you get: Annual Bonus to celebrate your achievements. Wellness programs to keep yourself fit. Mobile voice and data to talk. Discounts on Nova Fixed / Mobile / TV for you, friends, family. Flexy work from home to balance your life Private Insurance program to check up your health  Toddlers allowance to daycare your kids

We at Nova, looking for vibrant and fast thinking "NMC Backoffice Engineer” to be part of our successful team in our “Mobile-Fixed Core / IP / Access / IT NOC Department”. You have a challenging mission for: Controlling and ensure the proper operation of NOVA's network utilizing specific tools, handling trouble tickets, network tools, working on shifts. What will you do: Provide reports relevant to trouble tickets, KPIs vs SLAs, active backlog and similar network related operational reports. The control of voice problems related to the voice network and the servicing of requests related to digital functions. Handling portability problems, updating, and communicating with other service providers via a relevant mailing list. Monitor through specific tools and control of massive faults through customer complaints and escalate to the relevant departments. To control the technical actions carried out in the field related to retail customers. The sampling control of trouble tickets to ensure the quality of the service provided. It would be great if you have: Bachelor’s degree in Engineering At least 2 years of relevant experience in telco industry What will you get: Wellness programs to keep yourself fit. Mobile voice and data to talk. Discounts on Nova Fixed / Mobile / TV for you, friends, family. Flexy work from home to balance your life Private Insurance program to check up your health  Toddlers allowance to daycare your kids

We at Nova, looking for vibrant, young, and fast thinking “IT Systems Infrastructure Engineer” to be part of our successful team in our "IT Systems Infrastructure Dept". You have a challenging mission for: being responsible for the design, implementation, maintenance, and troubleshooting of storage and Unix/Linux systems. You will ensure the reliability, availability, and performance of critical systems, supporting business operations across the organization. What will you do: Storage Management: Design, deploy, and manage storage solutions (SAN, NAS, etc.) to meet the organization's data storage needs. Monitor and optimize storage performance, ensuring data integrity and availability. Perform storage provisioning, capacity planning, and data migration. Maintain and manage storage arrays, fabric switches, and associated infrastructure. Unix/Linux Administration: Install, configure, and maintain Unix/Linux servers, ensuring optimal performance, availability, and security. Manage user accounts, permissions, and access controls in Unix/Linux environments. Implement and maintain system backups and disaster recovery strategies. Perform regular system updates, patch management, and vulnerability assessments. Performance Monitoring and Troubleshooting: Monitor system performance using various tools, identifying and resolving bottlenecks. Provide Level 2/3 support for Unix/Linux and storage-related incidents. Collaborate with other IT teams to troubleshoot complex issues and provide timely resolution. Automation and Scripting: Develop and maintain scripts for automating routine tasks and system monitoring. Utilize automation tools (e.g., Ansible, Puppet) to manage and deploy infrastructure as code. Security and Compliance: Implement and enforce security best practices across Unix/Linux and storage environments. Ensure compliance with relevant industry standards and regulations (e.g., GDPR, HIPAA). Conduct regular security audits and assessments, applying patches and updates as needed. Documentation and Reporting: Create and maintain comprehensive documentation of systems, configurations, and procedures. Generate regular reports on system performance, capacity, and incident resolution. It would be great if you have: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). 5+ years of experience in Unix/Linux administration. 3+ years of experience managing storage systems (SAN, NAS). Experience with storage technologies (e.g., NetApp, EMC, Dell, IBM, HUA) and Unix/Linux distributions (e.g., Red Hat, CentOS, Ubuntu). Proficiency in Unix/Linux shell scripting (e.g., Bash, Perl, Python). Experience with storage management tools and protocols (e.g., NFS, iSCSI, Fiber Channel). Familiarity with configuration management tools (e.g., Ansible, Puppet). Understanding of network protocols and services (e.g., TCP/IP, DNS, DHCP). Strong knowledge of system security practices and compliance standards. Relevant certifications (e.g., Red Hat Certified Engineer (RHCE), Certified Storage Engineer) are a plus. What will you get: Annual Bonus to celebrate your achievements. Wellness programs to keep yourself fit. Mobile voice and data to talk. Discounts on Nova Fixed / Mobile / TV for you, friends, family. Flexy work from home to balance your life Private Insurance program to check up your health  Toddlers allowance to daycare your kids

We at Nova, looking for vibrant and fast thinking “Product Manager” to be part of our successful "Fixed & TV Product Marketing Team”. You have a challenging mission for: Develop, propose & implement commercial objectives and propositions strategies staying up to date on industry trends, emerging technologies, and competitive landscape What will you do: Monitor closely and analyze market trends, and competition; manage the insights and market analysis/research that drive product and commercial decisions Manage projects’ timeline to ensure timely and cost-effective delivery of products; coordinating cross-functional teams to design and build solutions that address customers’ needs Follow-up and cooperate with all teams for the implementation of product development and CeX projects, providing clarifications and supporting the delivery upon commitment Work closely with technology and procurement teams to deliver customer premises equipment roadmap Forecast - monitor & manage CPE needs / orders & logistics Develop, test and deliver alternative concepts and identify opportunities for growth and improvement Work closely with commercial & finance teams to build business cases, considering both broader business and bottom-line financial benefits and risks Support product marketing teams with prioritization and development of roadmap, ensuring delivery of commercial and proposition objectives Collaborate with marketing teams on Go to Market plans and briefs for products and propositions changes and how they are delivered Identify and lead new products development to meet customer needs better than the competition It would be great if you have: BSc in Business Administration, Marketing or another related field Experience of telecoms products and WiFi, xDSL and other Broadband related technologies, Optical Networks is a plus Passion for technology and customer experience Customer orientation - ability to put yourself in the Customer's shoes. Strong time-management skills; Ability to work under pressure and adapt within a dynamic environment  Team-player skills, enjoying working collaboratively across functions. Strong analytical & commercial thinking Advanced knowledge of the MS Office suite What will you get: Annual Bonus to celebrate your achievements. Wellness programs to keep yourself fit. Mobile voice and data to talk. Discounts on Nova Fixed / Mobile / TV for you, friends, family. Flexy work from home to balance your life Private Insurance program to check up your health  Toddlers allowance to daycare your kids

We at Nova, looking for vibrant and fast thinking "MTX/DC Maintenance Engineer” to be part of our successful team in our “MTX/DC Maintenance Team”. You have a challenging mission for: Collaborating with external providers, adeptly addressing preventive maintenance needs for technological plants spanning Buildings, Data Centers, Power rooms, HVAC, and PoP sites. What will you do: Conducts 1st level support maintenance actions and when necessary, activates SLA agreement for corrective maintenance. Escorts and supervises external provider in 2nd and 3rd level support services provision. Monitors service delivery for preventive & corrective maintenance though trouble ticketing tool and KPI’s. Creates incident reports for any E/M trouble ticket affecting customers. Assumes a leadership role in supervising and meticulously monitoring E/M projects progress, ensuring impeccable delivery. Conducts critical evaluations of power and A/C equipment maintenance logs, identifying opportunities for re-engineering and upgrades. Ensures appropriate working environment in office areas. Maintains housekeeping (neat, clean, and orderly manner) of all critical areas. It would be great if you have: Holds the title of Electrical Engineer (TEI), boasting a minimum of 3 years of seasoned experience in building & E/M infrastructure. Demonstrates a minimum of 2 years of expertise in uninterruptible power systems (UPS, Rectifiers, Inverters, backup batteries, etc.). Exhibits a minimum of 2 years of experience in Air Conditioning/Ventilation for Comfort buildings and Data Centers (DX/CW, HVAC, VRV, CCU, Chiller, etc.). Displays knowledge in AutoCAD use, MS Office word and worksheet programs processing. Commands a good level of proficiency in the English language. Embodies self-motivation and excels in multitasking, showcasing a capacity for independent work. Demonstrates an exemplary level of organizational prowess. What will you get: Annual Bonus to celebrate your achievements. Wellness programs to keep yourself fit. Mobile voice and data to talk. Discounts on Nova Fixed / Mobile / TV for you, friends, family. Flexy work from home to balance your life. Private Insurance program to check up on your health.

We at Nova, looking for vibrant and fast thinking "Cyber Security Specialist” to be part of our successful team in our “Information Security Team”. You have a challenging mission for: Assist in daily operations of the department to ensure compliance with technical and operational security policies, standards, and procedures. What will you do: Participate in the security review of controls for new systems/ major modifications during design and implementation phases. Participate in the development and maintenance of the Security and Risk Management Methodology, including risk assessment/ analysis process. Support the security team regarding risk management, information security controls, incident analysis, incident response, SIEM monitoring, and other operational tasks. Perform security investigations on possible events and follow up with corrective actions and documentation. Perform Root Cause Analysis of security incidents while proposing enhancements to existing tools. Provide periodic reporting on Information Security issues and identify security issues and violations.  Stay up to date on the latest cyber security threats and the Tactics, Techniques & Procedures (TTPs) attackers are currently using and report any new security threats/ vulnerabilities. Design, develop and maintain custom SIEM content (onboard new systems, creation and tuning of rules & use cases, reports, dashboards, etc.) Participate in the Incident Monitoring and Response process, monitoring alerts and security events to identify potential security incidents or breaches. This involves analyzing and investigating suspicious activities, assessing the severity and impact of incidents, and providing timely and accurate recommendations for incident response. It would be great if you have: Bachelor’s degree in Cybersecurity, Computer Science, Electrical Engineering or other related discipline. 3 years’ experience in Cyber Security area (relevant sectors: Telecoms, Banks, Insurance and Technology). Understanding of Cybersecurity domains such as Strategy, Risk, Compliance, Resilience, Data Protection, Identity & Access Management, Penetration Testing, Red Teaming, Vulnerability Management and Security Operations. Knowledge of Cybersecurity standards, framework, risk assessment methodologies. Certifications/qualifications related to InfoSec (ISO27001 Lead Auditor, CompTIA+, CEH, CCNA Security, GSEC etc.) will be considered as a plus. Ability to work under challenging conditions and harmoniously cooperate and contribute to a team. What will you get: Annual Bonus to celebrate your achievements. Wellness programs to keep yourself fit. Mobile voice and data to talk. Discounts on Nova Fixed / Mobile / TV for you, friends, family. Flexy work from home to balance your life. Private Insurance program to check up on your health.

We at Nova, looking for vibrant, young, and fast thinking “IS Engineer” to be part of our successful team in our "Billing Application Team". You have a challenging mission for: Managing or take part as a member in projects related to IS activities regarding Billing Applications. What will you do:  Configuration of billing products and promotions. Configuration and testing of all types of rating scenarios. Billing xml analysis and invoice reconciliation. Provide day to day functional and troubleshooting support in the related subject matter areas. Implement workarounds. It would be great if you have: Bachelor’s degree in information technology, Computer Science or other related discipline Good knowledge of Windows and Unix environments Unix shell scripting Oracle DB experience with SQL & PL/SQL. Good oral and written communication skills in both English & Greek Positive thinker with a team spirit. What will you get: Annual Bonus to celebrate your achievements. Wellness programs to keep yourself fit. Mobile voice and data to talk. Discounts on Nova Fixed / Mobile / TV for you, friends, family. Flexy work from home to balance your life Private Insurance program to check up your health  Toddlers allowance to daycare your kids