Εμπόριο Λιανικής

Φροντίδα Κτιρίων / Σπιτιών

Χρηματοοικονομικά

Αποθήκη / Logistics

Γραμματειακή Υποστήριξη

Εκπαίδευση

Αθλητισμός / Fitness

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Μεταφορές

Πληροφορική

Άλλο

Διοίκηση Επιχειρήσεων

Εταιρικές Πωλήσεις

LastWeek

LastThreeDays

Today

Aoristou

Orismenou

Internship

FullTime

Hybrid

OnSite

As a CRM Campaign Analysis Associate you will be responsible for assisting omni-channel Customer Lifecycle Management campaigns, supporting the delivery of personalized and dynamic customer-centric messages through various CRM channels. What you will be doing •&nbsp;&nbsp;Assist in the initial analysis for campaigns data per channel examining customer behavior, campaign performance, and CRM metrics.•&nbsp;&nbsp;Participate in trends and patterns identification from CRM campaigns responses to contribute insights•&nbsp;&nbsp;Assist in campaigns optimization by utilizing data analysis findings to suggest improvements to campaign strategies, messaging, and targeting•&nbsp;&nbsp;Support the development and implementation&nbsp;of comprehensive omni-channel Customer Lifecycle Management campaigns, ensuring personalized communication plans through CRM channels.•&nbsp;&nbsp;Assist in the implementation and monitoring of the CRM softwares/ systems that helps on improving the efficiency of customer management processes.•&nbsp;&nbsp;Contribute to the accuracy and cleanliness of CRM data by identifying and rectifying data quality issues.•&nbsp;&nbsp;Support the development of reports and dashboards that showcase key performance indicators (KPIs) and campaign effectiveness.•&nbsp;&nbsp;Keep abreast on industry local and global market trends and best practices to ensure that the new tool capabilities and base management initiatives are implemented in the Bank’s projects.&nbsp;What you need to have&nbsp;•&nbsp;&nbsp;Bachelor’s degree in Mathematics, Statistics, Computer Science, or related fields.•&nbsp;&nbsp;Master’s degree in a relevant field of study (preferred).•&nbsp;&nbsp;At least one (1) year of experience in CRM Campaign Analysis.•&nbsp;&nbsp;Strong communication and collaboration skills.•&nbsp;&nbsp;Solid analytical thinking and creative problem-solving skills.•&nbsp;&nbsp;Attention to detail.&nbsp;•&nbsp;&nbsp;A Customer-centric mindset and a passion for improving Customer experiences.&nbsp;•&nbsp;&nbsp;Proficient use of the MS Office suite (especially Excel and PowerPoint).•&nbsp;&nbsp;Excellent command of the English and Greek languages (written and spoken).&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

CRM Campaign Analysis Associate (Fixed Term)

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crm campaign analysis associate (fixed term)

Alpha Bank