Πληροφορική

Ανθρώπινο Δυναμικό / HR

Κέντρο Εξυπηρέτησης / Call Center

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Aoristou

FullTime

Hybrid

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As a.&nbsp;English/French-speaking Service Desk Agent, you will be the first point of contact for English/French-speaking users, providing technical assistance via phone, email, and chat. You’ll be responsible for handling and resolving support tickets, documenting solutions, and escalating complex issues when needed. This role is ideal for individuals who enjoy troubleshooting, helping others, and working in a collaborative IT environment. Prior technical experience is a plus but not mandatory—training and guidance will be provided.Key Responsibilities<ul><li>Handle technical support requests from English/French-speaking end users.</li><li>Record and track issues in a ticketing system.</li><li>Troubleshoot hardware/software issues or escalate as needed.</li><li>Follow up with users to ensure problems are resolved.</li><li>Work closely with team leads and other departments to improve processes.</li></ul>Requirements<ul><li>Fluent English&nbsp;and&nbsp;very good French&nbsp;(both written and spoken).</li><li>Strong communication and problem-solving skills.</li><li>Basic IT literacy (Windows, MS Office, etc.); any prior technical experience is a plus.</li><li>Team spirit and willingness to learn in a fast-paced environment.</li><li>EU work permit and availability to work in shifts if required.</li></ul>What They Offer<ul><li>Competitive salary &amp; benefits package.</li><li>Private health insurance.</li><li>Meal vouchers.</li><li>Hybrid work model (remote flexibility after initial training).</li><li>Annual leave starting at 22 days, with additional seniority days.</li><li>Ongoing training and career development within an international IT group.</li><li>A supportive, inclusive, and multicultural workplace.</li></ul>

English/French-Speaking Service Desk Agent NEW

They are looking for a talented Full Stack Developer (C# / ASP.NET MVC) to join their team. The successful candidate will play a key role in extending and upgrading client’s platform, contributing to both new feature development and the maintenance of existing code. The role also involves supporting the transition of the platform’s frontend to React + TypeScript and the backend to .NET Core WebAPI (RESTful).Key Responsibilities<ul><li>Design, develop, and maintain web applications using C#, ASP.NET MVC, and SQL Server.</li><li>Enhance and optimize existing features to ensure performance and scalability.</li><li>Collaborate with cross-functional teams to implement best practices and deliver new functionalities.</li><li>Contribute to the migration of the frontend towards React + TypeScript and the backend to .NET Core WebAPI.</li><li>Ensure code quality, maintainability, and compliance with coding standards.</li><li>Troubleshoot and resolve technical issues across the stack.</li><li>Utilize Git for version control and effective team collaboration.</li></ul>Required Qualifications &amp; Skills<ul><li>Minimum 2 years of experience in software development with:<ul><li>C# and ASP.NET MVC</li><li>Entity Framework</li><li>HTML and Razor views</li><li>JavaScript / jQuery</li></ul></li><li>Strong understanding of MVC architecture, routing, view models, and validation.</li><li>Experience working with Git for version control.</li><li>Excellent problem-solving skills, attention to detail, and the ability to work independently as well as in a team.</li></ul>Desired Skills (considered a plus)<ul><li>Experience with LINQ and performance optimization in MSSQL (e.g. query plans, indexes).</li><li>Familiarity with large and complex codebases.</li><li>Understanding of frontend-backend communication via REST APIs.</li><li>Experience with JSON serialization, custom model binding, Ajax endpoints.</li><li>Strong SQL Server skills: T-SQL queries, joins, views, indexes, stored procedures.</li><li>Exposure to React and .NET Core API development.</li></ul>

Full Stack Developer (C# / ASP.NET MVC)

We are the&nbsp;1st Hub for Developers!&nbsp;Our motto is&nbsp;“From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak&nbsp;with developers (only!) and tech (freak) experts!#whotheyareOur client was founded in December 2008 and has constantly been developing and growing both within and outside Greece ever since. They are a specialized provider of airport &amp; logistics systems and services while holding a professional expertise in advanced automation and control technology.Our client is a member of the group of companies of an Austrian company, a leader in planning and implementation of complex systems in the area of automated logistics, with more than 8300 employees all over the world.Due to its expansion, our client is seeking to recruit a highly motivated and talented&nbsp;SYSTEM ENGINEER&nbsp;in the area of&nbsp;Athens.#yourmission<ul><li>Perform structured cabling (Ethernet and fiber optics) for network and system interconnectivity.</li><li>Configure connection settings on LINUX servers and Windows terminals; occasionally on firewalls, switches, and VPN devices.</li><li>Implement and validate VLAN segmentation for secure and efficient network traffic management.</li><li>Configure firewall rules and policies, including service/port access control.</li><li>Set up and troubleshoot switch configurations.</li><li>Implement network routing strategies to ensure optimal data flow.</li><li>Configure and test high-availability clusters using Pacemaker.</li></ul>#yourprofile<ul><li>Network knowledge and management (routing, switches, VPN, firewalls and network security)</li><li>Knowledge and handling of network protocols (TCP/IP, DNS, DHCP)</li><li>Knowledge in Operating Systems (Linux, Windows)</li><li>Availability to travel up to 30% of the time</li><li>Basic knowledge of database systems and administration tasks</li><li>Previous experience with firewall administration and policies (especially Fortinet) would be considered as an asset</li><li>Familiarity with server hardware, virtualization (VMware, Hyper-V), and server management</li><li>Can use Bash scripts for automation and infrastructure management</li><li>Very good communication skills</li><li>Strong analytical and problem-solving skills</li><li>Team player, ability to collaborate effectively in an international multicultural environment</li></ul>#theyoffer<ul><li>Competitive salary and additional benefits</li><li>Hybrid working model</li><li>Continuous training and professional growth</li><li>Group health insurance program</li><li>Performance based annual bonus</li><li>Friendly and dynamic working environment</li></ul>

Infrastructure/System Commissioning Engineer

In this role, you will be responsible for managing and optimizing their Microsoft D365 CRM, ensuring it meets the evolving needs of their business. You will collaborate with internal stakeholders, manage change requests, work with external vendors, and ensure compliance with internal processes and audits. Your technical expertise will be crucial in maintaining optimum system performance and driving cost optimization.Responsibilities:<ul><li>Oversee the administration, configuration, and ongoing maintenance of the Microsoft D365 CRM application to ensure optimal performance and functionality.</li><li>Engage with internal stakeholders to understand their business needs and translate them into technical requirements. Facilitate effective communication to ensure all parties are aligned and informed throughout the project lifecycle.</li><li>Evaluate and prioritize change requests, ensuring they align with business objectives and are implemented efficiently. Coordinate with relevant internal and external teams to manage the end-to-end change request process.</li><li>Establish and maintain strong relationships with external vendors and service partners. Coordinate efforts to support, extend, and enhance applications, ensuring service level agreements (SLAs) are met.</li><li>Rigidly apply internal processes and meet security and compliance requirements. Prepare and provide necessary documentation and support during internal and external audits to ensure regulatory compliance.</li><li>Utilize in-depth knowledge of D365 CRM to troubleshoot issues, optimize system performance, and recommend improvements. Stay updated with the latest features and best practices.</li><li>Develop and deliver training programs for end users to enhance their understanding and usage of the D365 CRM application. Provide ongoing support and expert advice to ensure users are proficient and confident in their roles.</li><li>Continuously monitor and analyze system performance, driving enhancements and optimizations to maintain peak efficiency and reliability.</li><li>Identify opportunities for cost savings and implement strategies to optimize expenditures related to the deployment, operation, support, and maintenance of D365 CRM.</li></ul>Competencies:<ul><li>Between 3-5 years of experience in D365 Sales/ Customer Service/ Marketing.</li><li>Working knowledge of Power Platform (Power Apps, Power Automate).</li><li>Hands-on experience with application lifecycle management, including deployment, configuration, monitoring, and troubleshooting.</li><li>Strong ability to liaise with internal stakeholders and manage change requests effectively.</li><li>Proven track record of collaborating with external vendors and service partners.</li><li>Excellent communication and problem-solving skills.</li><li>Energy &amp; Utilities industry experience is desirable.</li></ul>Education Level:<ul><li>Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related field.</li><li>A master’s degree in an IT-related field is desirable.</li></ul>Other Skills / Experience:<ul><li>Related Microsoft certifications, such as D365 CRM, Power Platform, Azure etc. is advantageous.</li></ul>Benefits<ul><li>Competitive salary and benefits package upon qualifications</li><li>Private medical insurance</li><li>Private pension plan</li><li>Monthly ticket restaurant, besides the salary package</li><li>Specific educational package for every job role, financed by the company</li><li>Monthly wellness allowance</li><li>Employees’ discount program on company’s products (gas &amp; electricity)</li><li>Hybrid model of work</li><li>Welcome pack with all the necessary IT equipment</li><li>Multinational, friendly, and free of any kind of discrimination working environment</li><li>Career growth opportunities upon performance appraisal</li></ul>

Application Specialist For MS D365 CRM

Our client is seeking a Lead .NET Engineer to drive the architecture, development, and delivery of scalable, secure, and high-performance web applications and APIs. This role is ideal for a visionary yet hands-on professional who thrives in building technology strategies, mentoring teams, and delivering innovative solutions that align with business goals. The successful candidate will lead engineering initiatives, shape the technical direction of projects, and foster a culture of collaboration and excellence.Key Responsibilities<ul><li>Collaborate with multinational teams and international stakeholders, ensuring seamless communication and successful delivery of cross-border projects.</li><li>Define and execute the company’s technology vision in alignment with business objectives and market trends.</li><li>Build, mentor, and lead multi-disciplinary engineering teams, fostering a culture of technical excellence and continuous learning.</li><li>Architect scalable, secure, and maintainable web applications and APIs using .NET Core and complementary technologies.</li><li>Oversee the complete software development lifecycle, from requirements gathering to post-launch support.</li><li>Evaluate and integrate emerging technologies (Cloud, DevOps, AI/ML) to maintain a competitive advantage.</li><li>Act as the technical representative of the company with internal stakeholders, partners, and clients.</li><li>Establish and enforce best practices for application security, data privacy, and compliance with relevant regulations.</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor’s degree in Computer Science, Engineering, or related field (Master’s or certifications in Azure/Agile are a plus).</li><li>8+ years of professional experience in software engineering, with at least 3 years in a leadership role.</li><li>Expertise in .NET Core / ASP.NET Core application design and RESTful API development.</li><li>Strong knowledge of microservices architecture and scalable system design.</li><li>Experience with relational and non-relational databases (SQL Server, PostgreSQL, NoSQL).</li><li>Familiarity with Cloud platforms (Azure preferred, AWS/Google Cloud optional).</li><li>Solid understanding of DevOps practices (CI/CD pipelines, automation).</li><li>Hands-on experience with testing frameworks (xUnit, NUnit, Moq, Selenium).</li><li>Strong understanding of application security (OWASP, GDPR compliance).</li><li>Excellent communication and stakeholder engagement skills.</li><li>Proven ability to mentor, coach, and grow high-performing teams.</li><li>Strategic thinker with strong business acumen and passion for innovation.</li></ul>

Lead .NET Engineer

Our client is a dynamic and growing technology consultancy specializing in the design and implementation of data-driven solutions for enterprise clients across various industries. Their mission is to empower organizations to harness the power of their data through innovative Business Intelligence, Data Warehousing, and advanced analytics solutions. They foster a collaborative and knowledge-sharing environment, encouraging their&nbsp; people to continuously evolve while contributing to impactful projects.Role &amp; Responsibilities<ul><li>Design and implementation of Databases, Data Warehouses, and BI solutions.</li><li>Development and optimization of ETL/ELT processes (e.g., SSIS or equivalent tools).</li><li>User training on BI solutions and best practices in Data Warehousing.</li><li>Preparation of technical and functional documentation (specifications, manuals, runbooks).</li><li>Supervision of production systems post-implementation: monitoring, performance tuning, troubleshooting, and continuous improvement.</li><li>Analysis of business processes and client requirements.</li><li>Collaboration with existing and potential clients to identify needs and propose appropriate IT solutions.</li><li>Contribution to the overall growth of the company and enhancement of team processes.</li></ul>Required Qualifications<ul><li>3+ years of professional experience with Microsoft SQL Server &amp; Analysis Services (SSAS), Postgres DB.</li><li>3+ years of experience with Integration Services (SSIS) or similar ETL tools.</li><li>Proven expertise in SQL/RDBMS topics: performance tuning (indexes, execution plans), partitioning, data warehousing (star/snowflake), backup &amp; server maintenance.</li><li>Solid understanding of OLAP/cube architecture and normalization.</li><li>Excellent communication skills in both Greek and English (spoken and written).</li><li>Strong organizational skills, ability to meet deadlines, and collaborate effectively in cross-functional teams.</li></ul>Nice to Have<ul><li>Experience with data visualization tools (e.g., Targit BI).</li><li>Knowledge of Python or C# for data automation/orchestration.</li><li>Experience drafting technical specifications and participating in RFPs/proposals.</li><li>Collaboration with Sales teams in presales activities, presentations, and RFP processes.</li><li>Participation in client meetings/presentations, demos, and Proof of Concepts (PoCs).</li></ul>

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english/french-speaking service desk agent new

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full stack developer (c# / asp.net mvc)

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infrastructure/system commissioning engineer

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application specialist for ms d365 crm

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lead .net engineer

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senior bi engineer

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