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Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.Mondelēz Consumer Solutions Global MDS (IT) Team seeks a forward-thinking Consumer Data Platform Engineering&nbsp;Lead&nbsp;to lead the creation and evolution of a Consumer Data Ecosystem solution&nbsp;within&nbsp;broader&nbsp;integrated data ecosystem. This role is central to our efforts in harnessing data to drive personalization, ensuring data privacy, and fostering integrations that amplify consumer experiences. The Tech Lead will play a critical role in working alongside&nbsp;internal and external&nbsp;engineers,&nbsp;architects&nbsp;as well as partnering with&nbsp;Product&nbsp;Team and&nbsp;Regional Martech&nbsp;driving both technology and business innovation within our Consumer Data Ecosystem.Key Responsibilities:<ul><li>Spearhead the technical development and architectural design of the CDP at the Global level, focusing on scalability, data integrity, and seamless integration capabilities</li><li>Engage with organizational stakeholders to gather requirements, pinpoint technical gaps, and engineer solutions that enhance data utility and consumer insights.</li><li>Lead the strategy for integrating diverse data sources and systems across the Consumer Data Ecosystem, ensuring robust, secure, and compliant data flows.</li><li>Collaborate with the Product Manager to detail technical specifications, roadmaps, and quality standards, with an emphasis on achieving top-tier performance, security, and privacy benchmarks.</li><li>Direct interactions with Architecture, Application/Platform, and Technical Product teams to guide technology selections, favoring scalable and cost-effective solutions.</li><li>Uphold stringent adherence to Mondelēz's Infosec and Privacy standards through proactive engagement with relevant internal teams, applying privacy by design principles throughout the CDP lifecycle.</li><li>Innovate and contribute new ideas for product enhancement based on comprehensive market analysis, consumer behavior insights, and emerging industry trends.</li><li>Facilitate knowledge sharing and collaborative problem-solving through workshops and design thinking sessions with global and regional teams, promoting a culture of continuous learning and improvement.</li></ul>Required Skills:<ul><li>Demonstrated&nbsp;experience as&nbsp;a&nbsp;Solution Architect or Data Manager/Engineer&nbsp;with 10+ &nbsp;tech&nbsp;experience in designing&nbsp;&amp; implementing data systems</li></ul><ul><li>Proficient in Google Cloud Platform (GCP) services, with hands-on experience in architecting and deploying scalable cloud-based solutions for data processing&nbsp;&amp;&nbsp;reporting</li></ul><ul><li>Advanced skills in data integration techniques, ETL processes, and familiarity with APIs and web services for connecting disparate data sources in a secure and efficient manner</li></ul><ul><li>Demonstrated&nbsp;expertise&nbsp;in the consumer data domain, with in-depth knowledge of CDPs, Data Segmentation, Consumer Identity, and Data Privacy/Consent Management frameworks</li><li>Experience&nbsp;in leading technical teams and managing complex IT projects from conception through to implementation, ensuring alignment with strategic business objectives</li></ul><ul><li>Excellent communication skills, capable of articulating technical visions and strategies to a diverse audience, fostering cross-functional collaboration and consensus.</li></ul><ul><li>Strategic and analytical thinker, adept at setting technical direction, prioritizing projects, and mobilizing teams to deliver innovative solutions.</li></ul><ul><li>Eager&nbsp;to embrace&nbsp;new technologies, methodologies, and industry developments, with a commitment to lifelong learning and professional growth.</li></ul><ul><li>Familiarity with GCP's analytics and machine learning services, including&nbsp;BigQuery, Dataflow, AI Platform, and their application in enhancing consumer data insights and personalization efforts.</li></ul>As a Tech/Engineering&nbsp;Lead at Mondelēz International,&nbsp;you'll&nbsp;be at the forefront of our digital transformation,&nbsp;leveraging&nbsp;your&nbsp;expertise&nbsp;to shape the future of how we engage with consumers through data-driven insights and innovations.

Global Consumer Data Platform/Ecosystem (CDE) Engineering Lead

You provide software and application knowledge to support implementation of the given solutions.How you will contributeYou will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions. You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks. This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes.Main Responsibilities&nbsp;<ul><li>Sets out DevOps Platform strategy and roadmap in line with wider Business &amp; IT strategy to facilitate effective software deployment across the organisation</li><li>Leads the design and implementation of processes, practices and tools enabling CI/CD, maximising the speed and quality of software delivery and minimising unit costs across digital platforms</li><li>Manages build automation, release, deployment, and configuration activities of the DevOps platform, setting appropriate milestones &amp; KPIs and working within an Agile framework</li><li>Define CICD / Automation security requirements (e.g. least privilege principle).</li><li>Define security testing requirements (such as static/dynamic analysis security testing, vulnerability scanning, penetration testing, etc.).</li><li>Promote "security-left" (security coding convention, unit tests, static analysers), so that security should be built into the product, rather than applied to the finished product.</li><li>Manages tool and vendor selection across development automation activities to ensure that tooling is fit for purpose for an enterprise-grade software deployment automation &amp; DevOps platform</li><li>Owns, leads and drives systems engineering, software delivery automation and CI/CD practices across all digital platforms</li><li>Follows industry trends and developments to better meet wider business &amp; IT goals and ensure that the DevOps platform ecosystem is at the cutting edge of enterprise-grade software development automation systems</li><li>Bringing in the right “DevOps” mindset among the teams developing software, which would mean conducting training on tools and processes that makes software development and testing easier.</li><li>Drive increased maturity on the cloud DevOps capabilities including advanced CI/CD and metrics</li></ul>Qualifications:<ul><li>Bachelor’s degree in computer science, Business, a related discipline, or equivalent work experience</li><li>Good knowledge of DevOps CI/CD workflows, tools and integration points and experience integrating security into SDLC</li><li>Proven track record of architecting/implementing end to end pipelines that cover the entire SDLC.</li><li>Experience of having Implemented CI / CD tools such as GitHub, Bamboo, Jenkins, Connect All and JFrog including the build of pipelines.</li><li>Drive continuous improvement for supported applications, in areas such as monitoring, operational task automation, continuous integration, deployments and performance tuning.</li><li>Investigate and resolve complex and multi-faceted issues, spanning the entire technology stack, which requires working across teams and technology boundaries.</li><li>Proactively improve key metrics, such as up-time, application performance, and other key operational SLOs, SLAs.</li><li>Organized and prioritized work to complete assignments in a timely, efficient manner.</li></ul>

DevOps Engineer

As an Information Technology Service Management Specialist, you will be an integral part of our software development and support team. You will be responsible for configuring, maintaining, enhancing, and supporting No Code/Low Code Workflow Platform and its applications for implementing ESM/ITSM Framework. Your role involves collaborating with software engineers to deliver solutions aligned with user needs and business requirements. Additionally, you will provide technical support to customers, perform software upgrades, and ensure compliance with licensing agreements.&nbsp;Your Tasks:<ul><li>Configure, maintain, enhance, and support No Code/Low Code Workflow Platform and its applications.</li><li>Customize and add new features to software solutions based on business requirements.</li><li>Interact with customers to understand their processes and business needs.</li><li>Develop software using low-code and no-code platforms to address specific needs.</li><li>Support customer operations related to software packages and developed solutions.</li><li>Conduct tests for applications, troubleshoot problems, and assist with product launches. Be responsible for the solution validation and configuration.</li><li>Provide technical support to resolve application-related issues promptly.</li><li>Perform software upgrades and manage software licensing.</li><li>Identify and solve complex technical problems across the software development lifecycle.</li><li>Write scripts using JavaScript to implement business workflow and improve OTB functionality, while ensuring correctness and stability.</li><li>Be familiar with integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, and FTPS.</li></ul>&nbsp;Your Skills &amp; Knowledge:<ul><li>1 to 3 years of experience as a Software Engineer or Software Developer.</li><li>Good knowledge of Java, JavaScript, REST API, HTML and CSS.</li><li>Familiarity with Apache Maven and Eclipse IDE is a plus.&nbsp;</li><li>Administrator or Developer experience on No Code/Low Code Workflow Platform or similar tools preferred.</li><li>Proficiency in test-driven development methodologies.</li><li>Ability to document requirements and specifications accurately.</li><li>Experience with relational database management systems (RDBMS).</li><li>Familiarity with reporting tools such as Grafana and YellowFin is advantageous.</li><li>Knowledge of Operations Management and Service Management tools is beneficial.</li><li>Strong problem-solving skills to address technical challenges effectively.</li><li>Excellent teamwork skills to collaborate with internal teams and customers.</li><li>Eagerness to take on new responsibilities and challenges.</li><li>ITIL v4 certification is a plus.</li><li>Bachelor’s degree in Computer Science, Software Engineering, Informatics, or related field.</li><li>Efficient knowledge of English.</li></ul>&nbsp;Benefits:As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

Information Technology Service Management Specialist

As an Atlassian Services Project Manager, you will oversee end-to-end delivery of Atlassian implementation, migration, and optimization projects — ensuring they are completed on time, within budget, and in alignment with customer goals and best practices. You will work closely with clients, technical consultants, and internal stakeholders to drive project success, ensuring exceptional service quality and long-term customer satisfaction.Responsibilities<ul><li>Lead Atlassian solution delivery projects (Jira Software, Jira Service Management, Confluence, etc.) from initiation through closure, managing scope, timelines, and budgets.</li><li>Coordinate cross-functional teams including solution architects, technical consultants, and client stakeholders to ensure seamless project execution.</li><li>Define and document project scope, requirements, and deliverables in collaboration with clients and the technical team.</li><li>Manage client expectations and proactively engage with stakeholders to maintain alignment throughout the project lifecycle.</li><li>Apply and adapt the company’s Project Delivery Framework to fit each project’s environment, methodology (Agile, hybrid, or waterfall), and scale.</li><li>Identify, assess, and mitigate risks and issues, ensuring proactive management and transparent communication.</li><li>Handle change requests efficiently, balancing customer needs and delivery constraints while maintaining project governance standards.</li><li>Monitor progress and success metrics, report key milestones and KPIs to internal and external stakeholders, and escalate as needed.</li><li>Develop executive-level project reports and presentations for clients and internal management.</li><li>Collaborate with Account Managers and Service Delivery Leads to ensure project health, client satisfaction, and opportunities for service improvement or expansion.</li><li>Contribute to continuous improvement initiatives in project management practices and Atlassian service delivery processes.</li></ul>Requirements<ul><li>3+ years of experience managing IT implementation or service delivery projects — preferably in software, consulting, or ITSM/DevOps environments.</li><li>Proven experience with Atlassian tools (Jira Software, Confluence, Jira Service Management) — configuration or project-level experience required.</li><li>Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.</li><li>PMP, Prince2, or Agile/Scrum certification is considered a strong asset.</li><li>Excellent client-facing, communication, and stakeholder management skills.</li><li>Strong analytical and problem-solving mindset with a structured approach to issue resolution.</li><li>Experience working in multi-disciplinary and geographically distributed teams.</li><li>Comfortable working in dynamic, changing environments with evolving client needs.</li><li>Excellent organizational skills and ability to manage multiple concurrent projects.</li><li>Experience in consulting or professional services delivery preferred.</li><li>Experience in migration or integration projects (e.g., Jira Cloud migration, Legacy ITSM tools-to-Jira transitions) is a plus.</li><li>Willingness to travel occasionally for client engagements or team collaboration.</li></ul>BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

Project Manager (Atlassian Services)

We’re developing a modern, cloud-native&nbsp;SaaS product, and we’re looking for a&nbsp;DevOps Engineer&nbsp;to help us scale, secure, and automate our infrastructure. As our DevOps Engineer, you’ll be instrumental in designing, implementing, and maintaining the infrastructure and CI/CD pipelines that power our cloud-native platform.You’ll work closely with our engineering teams to ensure smooth deployments, high availability, business continuity and secure operations across environments.Responsibilities<ul><li>Design and maintain Azure-based infrastructure using IaC (Terraform).</li><li>Build, maintain and evolve CI/CD pipelines (Azure DevOps, ArgoCD etc.).</li><li>Manage Kubernetes clusters and containerized workloads.</li><li>Implement observability and alerting (Azure Monitor, Application.</li><li>Insights,&nbsp;OpenTelemetry, Prometheus, Grafana, Loki, Jaeger, etc.).</li><li>Ensure security best practices across environments (networking, secrets, identity).</li><li>Support blue/green deployments, canary releases, and rollback strategies.</li></ul><ul><li>Collaborate with developers to streamline deployments and improve system reliability.</li><li>Contribute to tooling and automation using Golang and scripting languages.</li></ul>Requirements<ul><li>3+ years of experience in DevOps/SRE roles.</li><li>Strong experience with&nbsp;Azure services (Application Gateway, ACR, AKS, Key Vault, etc.).</li><li>Experience with Kubernetes, Docker, Helm, Kustomize and Terraform.</li></ul><ul><li>Solid understanding of monitoring, tracing, and logging in distributed systems.</li></ul><ul><li>Knowledge&nbsp;of networking, security, and observability in cloud environments.</li><li>Familiarity with&nbsp;Golang for tooling or operator development.</li></ul><ul><li>Excellent analytical and problem-solving abilities.</li><li>Strong communication skills and the ability to work collaboratively in a team environment.</li></ul>Nice to Have<ul><li>Experience with Spark on Kubernetes or data-intensive workloads.</li><li>Exposure to FinTech or regulated environments.</li><li>Familiarity with cost optimization strategies in Azure.</li></ul>BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

As a&nbsp;SQL Software Engineer&nbsp;at Relational Financial Solutions, you will be an integral member of our&nbsp;Debt Collection &amp; Recoveries&nbsp;software&nbsp;integration &amp; reporting team, contributing to the development, maintenance, and support of SQL-based systems. You will work across various stages of the project lifecycle, focusing on SQL code development, ETL procedures, and reporting, helping ensure our software solutions run smoothly and efficiently. This role requires a proactive and collaborative approach, as you will interact with cross-functional teams to address UAT and production support issues.Responsibilities:<ul><li>Develop and maintain&nbsp;SQL code&nbsp;using&nbsp;MS SQL Server.</li><li>Support, extend, and optimize&nbsp;ETL processes&nbsp;(MS SQL SSIS jobs and/or Stored Procedures).</li><li>Manage and enhance&nbsp;reporting solutions.</li><li>Perform&nbsp;application parameterization&nbsp;to meet evolving requirements.</li><li>Resolve&nbsp;UAT&nbsp;and&nbsp;production support tickets&nbsp;efficiently.</li></ul>&nbsp;Requirements:<ul><li>Bachelor degree in&nbsp;Computer Science, Information Technology (IT), Engineering, Mathematics or Statistics field.</li><li>Fluency in&nbsp;English Language&nbsp;(both oral and written).</li></ul>&nbsp;The following are considered as a plus:<ul><li>Proficiency in&nbsp;Transact-SQL.</li><li>Strong understanding of&nbsp;Database Design Concepts&nbsp;(e.g., MS SQL Stored Procedures).</li><li>Hands-on experience with&nbsp;ETL tools, specifically Microsoft SSIS.</li><li>Familiarity with&nbsp;Reporting tools, such as Microsoft SSRS.</li><li>Knowledge of&nbsp;banking and credit-related technologies, including&nbsp;Debt Collection &amp; Recoveries software.</li></ul> Benefits:As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

SQL Software Engineer

We seek a highly motivated and skilled Workload Automation Engineer to join our dynamic team.&nbsp;The ideal candidate will play a crucial role in optimizing and automating our operational processes, driving efficiency, and ensuring seamless workflow management. As a Workload Automation Engineer, you will be responsible for designing, implementing, maintaining, and optimizing workload automation processes using industry-leading tools like Control-M and Automic, that streamline workloads and enhance overall productivity.&nbsp;Your expertise will be essential in identifying bottlenecks and providing innovative solutions to improve application performance and job scheduling. You will collaborate closely with cross-functional teams to gather business requirements, assess workload demands, and develop tailored automation strategies that align with organizational goals.&nbsp;If you thrive in a fast-paced environment and are eager to contribute to a forward-thinking organization, we invite you to apply and join us in our mission to elevate operational excellence through automation. Responsibilities:<ul><li>Design, develop, and implement complex workload automation solutions using Control-M and/or Automic WLA.</li><li>Create and maintain job scheduling definitions, dependencies, and calendars.</li><li>Monitor and manage automated workflows to ensure reliability and performance.</li><li>Develop and maintain scripts (e.g., shell, Python, PowerShell) for automating tasks and processes.</li><li>Integrate workload automation tools with various applications and databases.</li><li>Collaborate with application teams to gather requirements for automation needs.</li><li>Troubleshoot and resolve issues related to job executions and scheduling.</li><li>Develop and maintain documentation for workflows and automation processes.</li><li>Evaluate and recommend new workload automation tools and technologies.</li><li>Perform regular maintenance and updates to existing automation frameworks.</li></ul>Requirements:<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Proven experience in workload automation and job scheduling tools such as Control-M, AutoSys, Automic, or similar.</li><li>Strong scripting skills (shell, Python, PowerShell, etc.).</li><li>Experience with database systems (e.g., Oracle, SQL Server, Postgre).</li><li>Experience with operating systems (e.g., Linux, Windows)</li><li>Experience with cloud platforms (Azure, AWS, GCP) is a plus.</li><li>Experience with monitoring tools and performance tuning.</li><li>Excellent analytical and problem-solving abilities.</li><li>Strong communication skills and the ability to work collaboratively in a team environment.</li><li> </li></ul>Benefits:As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>&nbsp;

Workload Automation Engineer

As a mid-level ESM / ITSM Consultant, you will be an integral part of our Service Management Delivery team. You will be responsible for translating business requirements to technical specifics and developing software architecture and design based on client or company requirements. You will work with management to define software requirements and take the lead on operational and technical projects. The role requires the ability to work independently with little supervision. The goal is to build&nbsp;/configure high-quality software solutions using low-code platforms&nbsp;&nbsp;that are aligned with user needs and business goals.&nbsp;Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Leads in configuring, maintaining, enhancing, and supporting commercial software packages.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Leads in customizing and adding new features to commercial software according to end-user requests.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Leads the maintenance of day-to-day operations of various applications.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Leads in designing and building new applications based on customer's requirements and specifications.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Writes and performs tests for applications, fixes problems as they arise, and assists with product launches.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provides technical support and troubleshoots problems related to applications.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Writes technical documentation and uses best development practices regarding version control and testing.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Performs software upgrades and keeps track of software licensing.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Direct involvement with vendors, managing relationships,&nbsp;including scoping of application services and review of deliverables.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assists with presales activities and demonstrations.&nbsp;Qualifications:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3+ years of work experience as a Software Engineer or Software Developer.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;BSc degree in Computer Science, Engineering,&nbsp;or relevant field.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with test-driven low code development, RDBMS,&nbsp;and ITIL v3 / ITIL v4.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in software engineering tools.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to document requirements and specifications.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in reporting tools like Grafana&nbsp;will be appreciated.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in system administration is a plus.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience working with Operations Management tools and Service Management tools will be appreciated.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Enthusiastic to take new initiatives.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to guide lower-level engineers.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficient in English.&nbsp;Benefits:As an equal-opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people&nbsp;-&nbsp;-centric and offers personalized benefits to each employee:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We want you to be well compensated for what you bring in, so we offer an attractive salary package·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Your health matters to us, so all colleagues have a private health insurance plan from day one·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We are excited for challenges, so you are invited to take part in exciting projects·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities,&nbsp;and you will join our training sessions and online courses that we provide·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We love the Relational vibes,&nbsp;so we gather on smaller and bigger occasions to celebrate good times together!&nbsp;Relational Financial Solutions adheres to the General Data Protection Regulation principles by applying its Privacy Policy, which is published at https://www.relationalfs.com/legal-information/pri.... By submitting an application to this position and by sharing your personal data with Relational Financial Solutions,&nbsp;you acknowledge and accept its Policy and authorize Relational Financial Solutions to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Mid-level ESM / ITSM Consultant

We are looking for a Senior Technical Support Engineer to join our team.&nbsp;The primary focus of this role is to&nbsp;provide extended BI – ETL support services and consultation to clients.&nbsp;&nbsp;Responsibilities:<ul><li>Troubleshoot SAP BI suite issues.</li><li>Troubleshoot Informatica Power Center issues.</li><li>Performing analysis of root causes.</li><li>Talking directly to the customer to determine the nature of the technical issue.</li><li>Connecting to the customer's computer system via remote access.</li><li>Install, implement and upgrade BI &amp; ETL applications.</li><li>Reporting on metrics regarding usage and performance.</li><li>Organizing and promoting training courses.</li></ul>&nbsp;&nbsp;Skills &amp; Knowledge:<ul><li>BS Degree in Computer Science, Information Technology, or related field.</li><li>ITIL Framework Knowledge.</li><li>5+ years of support expertise.</li><li>SQL skills.</li><li>5+ years of experience with SAP BI suite or similar application (certification is a plus).</li><li>5+ years of experience with Informatica Control Center or similar application&nbsp;(certification is a plus).</li><li>Middleware technology skills (IIS, Tomcat).</li><li>Capable of working under pressure.</li><li>Familiarity and experience with Critical Production Systems.</li><li>Fluent in Greek and English language.</li></ul>&nbsp;Benefits:As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package.</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one.</li><li>Developer’s fuel is coffee, and the supply source is in our kitchen!</li><li>We are excited for challenges, so you are invited to take part in exciting projects.</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide.</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul> Relational Financial Solutions&nbsp;adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in&nbsp;https://www.relationalfs.com/legal-information/pri.... By submitting an application to this position and by sharing your personal data with Relational Financial Solutions you acknowledge and accept its Policy and authorise Relational Financial Solutions to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

Senior Technical Support Engineer (BI)

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