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Η&nbsp;Epsilon Net Α.Ε., o μεγαλύτερος Όμιλος Business Software στην Ελλάδα και η No. 1 εταιρία με το καλύτερο εργασιακό περιβάλλον στην Τεχνολογία για το 2023, αναζητά για τη στελέχωση της ομάδας&nbsp;IQOM, Σύμβουλο Retail.Αρμοδιότητες:• Eγκατάσταση, παραμετροποίηση και υποστήριξη συστημάτων Retail.• Εκπαίδευση και καθοδήγηση πελατών και συνεργατών για την χρήση των εφαρμογών.• Διαχείριση ερωτημάτων πελατών σχετικά με τη χρήση των εφαρμογών.• Εκπαίδευση της ομάδας υποστήριξης και δημιουργία εκπαιδευτικού υλικού για τις υλοποιήσεις νέων έργων.• Συμμετοχή σε ομαδικά project με τελικό στόχο την ακριβή και έγκαιρη παράδοση έργου.Απαραίτητα Προσόντα:• Απόφοιτος ΑΕΙ (Θετικής/Τεχνολογικής κατεύθυνσης) - ΤΕΙ Πληροφορικής.• Προϋπηρεσία τουλάχιστον 2 έτη σε αντίστοιχη θέση.• Άριστες επικοινωνιακές ικανότητες και ομαδικό πνεύμα.• Προϋπηρεσία στο πεδίο του Retail θα θεωρηθεί επιπλέον προσόν.• Γνώση SQL Scripting θα θεωρηθεί επιπλέον προσόν.Η εταιρεία προσφέρει:• Πολυβραβευμένο Εργασιακό Περιβάλλον (Fortune’s 100 Best Companies to Work For in Europe 2024, 10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2 Best Workplace in Technology).• Ανταγωνιστικό πακέτο αποδοχών.• Διαρκείς εκπαιδεύσεις και σημαντικές προοπτικές εξέλιξης.• Ιδιωτική ιατροφαρμακευτική ασφάλιση.• Ψυχολογική γραμμή υποστήριξης.• Διαδικτυακά μαθήματα γυμναστικής.• Δωρεάν συμμετοχή στα εκπαιδευτικά προγράμματα του Epsilon Training και Epsilοn College.• Υβριδικό μοντέλο Εργασίας.

Retail Consultant_IQOM

Ο ρόλος του Συμβούλου Υποστήριξης Εφαρμογών Λογιστικού Γραφείου είναι η διαχείριση και εξυπηρέτηση αιτημάτων που αφορούν στη χρήση των εφαρμογών της Epsilon Net για τα Λογιστικά Γραφεία και τα Λογιστήρια εταιριών. Ο μεγαλύτερος όγκος των αιτημάτων εξυπηρετούνται τόσο τηλεφωνικά, όσο μέσω livechat και των social media, αξιοποιώντας όλα τα σύγχρονα εργαλεία της σύγχρονης εποχής, διασφαλίζοντας ταυτόχρονα την άρτια εξυπηρέτηση και εκπαίδευση των πελατών μας.Η καθημερινότητα του τμήματος μας είναι γεμάτη προκλήσεις, γνώση και συνεργασία. Στόχος μας είναι οι πελάτες μας να απολαμβάνουν πάντα τη βέλτιστη εμπειρία εξυπηρέτησης και παράλληλα όλοι οι άνθρωποι της ομάδας μας να προοδεύουν και να απολαμβάνουν την εργασία τους. Αυτό αποδεικνύεται από τις συνεχείς βραβεύσεις του Τμήματος, όπως, μεταξύ άλλων, διάκριση για την Ποιοτική Εξυπηρέτηση Πελατών αλλά και Καλύτερου Εργασιακού Περιβάλλοντος, αντίστοιχα.Ο ρόλος αποτελεί την αφετηρία μιας λαμπρής πορείας ενδοτμηματικά, ενδοεταιρικά και ενδοομιλικά, καθώς προσφέρει πληθώρα γνώσεων και ευκαιριών για εξέλιξη και πρόοδο!Αν λοιπόν, είσαι φιλόδοξος, έχεις άριστες επικοινωνιακές δεξιότητες και πελατοκεντρική αντίληψη, διαθέτεις ομαδικό πνεύμα και κριτική σκέψη, τότε στείλε μας την αίτησή σου για να αποκτήσεις την εμπειρία της επικοινωνίας με τους καλύτερους εκπροσώπους του Λογιστικού κλάδου και να γίνεις μέλος της ομάδας μας!Απαραίτητα Προσόντα:• Τουλάχιστον 2 έτη προϋπηρεσίας σε λογιστικό γραφείο ή λογιστήριο εταιρίας• Γενικές γνώσεις λογιστικής/ φορολογίας εισοδήματος• Ευχέρεια στο γραπτό και προφορικό λόγο• Πολύ καλή γνώση MS OfficeH εταιρεία προσφέρει:• Πολυβραβευμένο Εργασιακό Περιβάλλον (Fortune’s 100 Best Companies to Work For in Europe 2024, 10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2 Best Workplace in Technology).• Ανταγωνιστικό πακέτο αποδοχών• Διαρκείς εκπαιδεύσεις και σημαντικές προοπτικές εξέλιξης• Ιδιωτική ιατροφαρμακευτική ασφάλιση• Ψυχολογική γραμμή υποστήριξης• Διαδικτυακά μαθήματα γυμναστικής• Δωρεάν συμμετοχή στα εκπαιδευτικά προγράμματα του Epsilon Training και Epsilοn College• Υβριδικό μοντέλο εργασίας

Σύμβουλος Υποστήριξης Εφαρμογών Λογιστικού Γραφείου Aθήνα 

Σύμβουλος Υποστήριξης Εφαρμογών Λογιστικού Γραφείου Θεσσαλονίκη 

Responsibilities:<ul><li>Translate business requirements into ERP functional and configuration requirements</li><li>Participate in analyzing customer needs and identifying opportunities for improvement</li><li>Liaise with the R&amp;D department for developing custom solution components when required</li><li>Provide ongoing support to our growing customer base of Pylon ERP software implementations</li><li>Manage testing and documenting of the ERP software configuration</li><li>Perform customer needs analysis and participate in business process solutions design and architecture</li><li>Compose development specifications and interact with customers to test modifications and resolve any issues that may arise</li><li>Be in charge of the completeness and quality of functional design</li><li>Provide user training to customers</li></ul> Requirements:<ul><li>At least 3 - 4 years experience in providing ERP software solution Services</li><li>Experience in Pylon ERP is a considerable plus</li><li>Computer Science or Economics or Finance&nbsp;Degree or equivalent</li><li>Strong presentation, communication (both written &amp; oral) skills</li><li>Strong ability to convey technical information to non-technical customers</li><li>Self - direction, attention to detail &amp; great customer focus</li><li>Excellent command of English, both written and oral</li><li>Preferred knowledge in SQL &amp; Javascript</li></ul> We Offer:<ul><li>Multi-awarded working environment (Fortune’s 100 Best Companies to Work For in Europe 2024,&nbsp;10 Best Workplaces Hellas,&nbsp;4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2&nbsp;Best Workplace in Technology&nbsp;Awards)</li><li>Competitive remuneration package</li><li>Ongoing training, opportunities &amp; career development</li><li>Private medical insurance</li><li>Psychological support line</li><li>Online personal- training programs</li><li>Free participation in Epsilon Training &amp; Epsilon College educational programs</li><li>Hybrid working model</li></ul>

ERP Consultant Athens 

ERP Consultant Thessaloniki

Εpsilon Net SA, the&nbsp;largest IT group of companies in Greece&nbsp;and the&nbsp;No.1 Best Workplace in Tech 2023, is seeking for the department of&nbsp;Digital Services, a&nbsp;Technical Consultant.Responsibilities:<ul><li>Provide consulting and support digital services to new and existing partners and customers.</li><li>Adjust and extend Commercial Platform's integration API to meet customers' business requirements.</li><li>Support partners with implementation and training of e-Invoicing web applications.</li><li>Liaise with clients to identify and define requirements and needs, identify issues, and suggest the best solutions.</li><li>Collect and analyze customer requirements and communicate with the development teams to provide the best solution.</li><li>Troubleshoot technical and business issues.</li></ul>Requirements:<ul><li>At least 3 years of experience in a technical support environment.</li><li>BSc in Computer Science or equivalent.</li><li>Advanced experience with XML and JSON files.</li><li>Working experience and support in web applications.</li><li>Experience with ERP Systems.</li><li>Self - direction, attention to detail &amp; great customer focus.</li><li>Excellent command of English, both written and oral.</li></ul>We Offer:<ul><li>Multi-awarded working environment (Fortune’s 100 Best Companies to Work For in Europe 2024,&nbsp;10 Best Workplaces Hellas,&nbsp;4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2&nbsp;Best Workplace in Technology Awards).</li><li>Competitive remuneration package.</li><li>Ongoing training, opportunities &amp; career development.</li><li>Private medical insurance.</li><li>Psychological support line.</li><li>Online personal- training programs.</li><li>Free participation in Epsilon Training &amp; Epsilon College educational programs.</li><li>Hybrid working model.</li></ul>

Technical Consultant

Epsilon Net S.A.,&nbsp;the largest IT group of companies in Greece&nbsp;and&nbsp;No.1 Best Workplace in Tech 2023,&nbsp;is seeking for the department of R&amp;D, a&nbsp;.NET Desktop Developer.Responsibilities:<ul><li>Design and development of new desktop software products and components with the use of .Net</li><li>Build and maintain efficient and reliable code</li><li>Provide solutions in technical problems</li><li>Deliver work that concisely addresses outlined requirements within appropriate timeframes</li><li>Upgrade specific information flow using new desktop technologies and architecture</li></ul>Requirements:<ul><li>Bachelor's or Master's Degree in Computer Science, Engineering or related field.</li><li>3 - 5 years of experience in business application design and development is required.</li><li>Excellent knowledge of desktop application development using Microsoft .NET Framework C# (WinForms).</li><li>Excellent knowledge of Microsoft SQL Server.</li><li>Desired knowledge and/or experience with DevExpress controls.</li><li>Desirable knowledge and/or experience with HTML, Web services.</li><li>Experience with Git.</li><li>Experience in designing and analyzing merchandising applications.</li><li>Very good knowledge of the English language.</li><li>Spirit of cooperation and teamwork.</li><li>Pleasant and dynamic personality.</li></ul> We Offer:<ul><li>Multi-awarded working environment (Fortune’s 100 Best Companies to Work For in Europe 2024,&nbsp;10 Best Workplaces Hellas,&nbsp;4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2 Best Workplace in Technology&nbsp;Awards).</li><li>Competitive remuneration package.</li><li>Ongoing training, opportunities &amp; career development.</li><li>Private medical insurance.</li><li>Psychological support line.</li><li>Online personal- training programs.</li><li>Free participation in Epsilon Training &amp; Epsilon College educational programs.</li><li>Remote working model.</li></ul>

.NET Desktop Software Engineer Athens

.NET Desktop Software Engineer Thessaloniki

As an Application Support Engineer, your role is both dynamic and pivotal. You'll be at the forefront of ensuring seamless operations by:<ul><li>Monitoring and resolving open production issues at the 2nd level within designated timeframes.</li><li>Promptly initiating a "Problem" report when the root cause of an incident remains unidentified.</li><li>Conducting advanced troubleshooting for production incidents and problems.</li><li>Taking ownership of problem monitoring and tracking, with a focus on process improvement for recurring issues.</li><li>Reproducing incidents and validating fixes through regression testing.</li><li>Contributing to root cause analysis efforts to prevent future outages or quality issues.</li></ul>Flexibility is key as this position may require shift work and occasional international travel due to our global clientele.Job requirementsTo excel in this role,&nbsp;you should:<ul><li>Hold a degree in Computer Science, Software Engineering, or a related field.</li><li>Possess 1-2 years of experience in Application Support, System Administration, SW-QA, or DEVOPS.</li><li>Have solid system administration skills, particularly in Linux environments (Windows experience is a plus).</li><li>Demonstrate proficiency in MySQL and familiarity with Oracle or Mongo DB.</li><li>Bonus points for experience in automation testing and scripting languages.</li><li>Be familiar with monitoring tools such as Nagios, Grafana, and NewRelic.</li><li>Communicate effectively in both written and spoken Greek and English.</li><li>Prioritize teamwork and value collective success over individual achievements.</li></ul>About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do. Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally. Equal Opportunity Employer:&nbsp;We celebrate diversity and are proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, disability, or any other protected status. Our premises in Paiania, Attica, are accessible to individuals with disabilities.

Application Support Engineer

As a Business Analyst at our team, you will play a key role in optimizing the performance and functionality of our Lottery systems!More specifically, some of your main tasks will be:<ul><li>Being the person responsible within the team for collecting and tracking the progress of change requests.</li><li>Ensuring that requirements are fully understood by both the Business and Development teams and that the designed implementation truly satisfies our customers' expectations.</li><li>Participating in the definition and analysis of business requirements.</li><li>Uncovering and understanding customer and business needs and translating them into functional and technical requirements to be successful in this role.</li></ul>Job requirementsTo get this role, you should match the following criteria:<ul><li>You hold a University or College Degree in Computer Science, Information Technology or relevant technology-related field</li><li>A proven working experience of at least&nbsp;3&nbsp;years in Business Analysis or Product Management (ideally in the Gaming sector)</li><li>Understanding of the software development lifecycle (enterprise software development).</li><li>Familiarity with the Business Analysis process: requirement gathering, communication, planning &amp; management, analysis &amp; documentation, implementation &amp; testing!</li><li>Familiarity in 3rd party integrations and using relational databases.</li><li>Excellent command of the Greek &amp; English language, both written and spoken.</li><li>Open to travelling and working abroad.</li></ul>We would appreciate it if you had:<ul><li>Experience in Atlassian Jira and Confluence.</li></ul> On a personal side:<ul><li>Is communication one of your strong points? Indeed, in this position, you also need to work well with our team of developers and provide them with detailed and accurate defect reporting!</li><li>Analytical and problem-solving skills.</li><li>A quick and continuous learner.</li><li>Above all, it is very important to have a team player attitude, as we work, above everything else, as a TEAM!</li></ul>About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.Equal Opportunity Employer: 🌈 We celebrate diversity and are proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, disability, or any other protected status. Our premises in Paiania, Attica, are accessible to individuals with disabilities. Join us in shaping the future of gaming and lottery solutions!

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