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Ας Supply Chain Business Analyst you will be a member of the Supply Chain New Developments Team (located at Mandra DC or Oinofyta DC), who handles adding value projects and initiatives, analyzes business objectives and plays a crucial role in supply chain sustainability.&nbsp;We are looking for a talented person, with strong analytical skills who wants to be part of an amazing team and involved in organizing the “next day” in AB supply chain. A professional that is willing to grow in the fast-moving food retail business sector.What you will focus on<ul><li>Identifies, analyzes, defines, and documents detailed requirements to support project and business objectives</li><li>Develops a deep understanding of the business problems</li><li>Collects, analyzes business data, functional and non-functional requirements</li><li>Supports product management throughout the design and execution phases</li><li>Monitors project progress by tracking activity</li><li>Performs weekly and monthly reviews and analyses of current processes using operational metrics and reports</li><li>Act as a point of contact; explain complicated methods and data to non-technical colleagues/clients</li></ul>What you have<ul><li>Bachelor’s degree in information technology, Data analysis, Engineering or relevant field, Master’s degree will be considered as a strong asset</li><li>1-3 years of prior experience in business analysis or business consulting preferably in a multinational company</li><li>Proven working experience in large scale implementations in the area of retail or in the areas of SAP, ERP, Warehouse Management Systems, will be considered as an asset</li><li>Excellent knowledge of data analysis methods</li><li>Experience with BI Technologies</li><li>Excellent command of Greek &amp; English language, both written &amp; spoken.</li><li>Advanced O365, MS Visio, MS Project skills</li></ul>What you bring<ul><li>Strong requirements analysis, modeling, and documentation skills</li><li>Comfortable in acting as a point of contact; explaining complicated methods and data to non-technical colleagues/Business</li><li>Excellent analytical and problem-solving skills</li><li>Ability to work independently and as a strong team player</li></ul>&nbsp;We care for you<ul><li>A safe and healthy workplace and a friendly environment which respects each employee’s individuality and personality</li><li>Hybrid way of Working</li><li>Free lunch break in our restaurant</li><li>Free parking</li><li>Lifelong learning and development</li><li>Wellbeing Program</li></ul>A place where everyone belongsWe strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law.&nbsp;&nbsp;Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;&nbsp;&nbsp;We Give the Best of our Self to make the Best in People’s Lives&nbsp;&nbsp;&nbsp;#giaolaosanoiazesai&nbsp;&nbsp;All applications are treated with utmost confidentiality

Supply Chain Business Analyst (Based in Mandra or Oinofyta DC)

As a Business Intelligence &amp; Insights Manager, you will lead the Insights pillar within the Data Insights &amp; Analytics team. In this role, you will ensure that data is transformed into actionable insights, enabling business leaders to understand performance, identify opportunities and make data-driven decisions. If you are a highly motivated professional with a passion for driving impact through data, this position offers an excellent opportunity to influence strategic priorities, collaborate across functions and shape the way insights guide our business forward.What you will focus on<ul><li>Manage a team of ΒΙ Developers, Business Performance Analyst and Data Partners embedded across business functions.</li><li>Translate data into insights and stories that explain performance drivers and support strategic choices.</li><li>Lead the design and delivery of business performance scorecards, KPIs, and dashboards.</li><li>Act as a bridge between business functions and the Data Analytics team, ensuring alignment between data capabilities and business needs.</li><li>Promote a culture of evidence-based decision-making across the organization.</li></ul>&nbsp;Who we are looking for<ul><li>Academic background in business analytics, data science, economics, or a related field.</li><li>5+ years of experience in business performance analysis, insights &amp; analytics or business intelligence roles.</li><li>Solid understanding of business performance metrics and financial/commercial KPIs.</li><li>Proficiency with business intelligence and visualization tools (e.g., Power BI, Tableau).</li><li>Familiarity with data science or advanced analytics techniques (e.g., forecasting, segmentation, experimentation) is a plus.</li><li>Understanding of data platforms and cloud environments (e.g., Azure, AWS, GCP) is a plus.</li><li>Professional certifications in BI, analytics, or related areas would be a plus (e.g., Microsoft Certified Data Analyst).</li></ul>Your Value<ul><li>Influence &amp; Stakeholder Management | Demonstrated ability to inspire, influence, and bring stakeholders along the journey.</li><li>Communication | Exceptional storytelling and communication skills to create impact with both technical and business audiences.</li><li>Curiosity &amp; Drive | Passion for turning data into actionable business decisions.</li><li>Problem-Solving &amp; critical thinking | Ability to simplify complexity for decision-makers.</li><li>Team Leadership | Proven experience leading analysts or cross-functional teams.</li></ul>We care for you&nbsp;<ul><li>Hybrid way of Working</li><li>Free lunch break in our restaurant</li><li>Available parking</li><li>Lifelong learning and development</li><li>Wellbeing Program</li></ul>&nbsp;

Business Intelligence & Insights Manager

As a Data Scientist, you will transform complex data into actionable insights that drive strategic decisions for Alfa-Beta. By leveraging machine learning, predictive modeling, and advanced analytics, you will analyze customer behavior to uncover trends, preferences, and opportunities that enhance customer experiences and support commercial growth. If you are passionate about turning data into business impact and enjoy collaborating with cross-functional teams to solve real-world retail challenges, then we want to hear from you!What you will focus on<ul><li>Develop predictive models and apply machine learning techniques to analyze customer behavior and support commercial decisions.</li><li>Analyze large and complex datasets to uncover trends, customer behaviors and opportunities for growth.</li><li>Translate business questions into analytical pipelines, ensuring solutions are scalable, clean and well-documented.</li><li>Build and maintain dashboards, reports and visualizations to communicate insights effectively to both technical teams and business leaders.</li><li>Collaborate with cross-functional teams, including marketing, commercial and digital to deliver data-driven solutions.</li><li>Build and operationalize data workflows using Python, SQL and cloud-based platforms such as Azure and Databricks.</li></ul>Who we are looking for<ul><li>University degree in in Data Science, Statistics, Computer Science, Engineering, or a related field.</li><li>At least 2 years of working experience in data science, machine learning, applied statistics or a related role.</li><li>Proficiency in Python (Pandas, scikit-learn, MLflow) and SQL, with emphasis on clean, reusable and well-documented code.</li><li>Hands-on experience with distributed computing (Spark / PySpark, Databricks) and cloud platforms (Azure ML, Azure Data Factory, Data Lake).</li><li>Familiarity with version control and production-grade development (Git, CI/CD workflows).</li></ul>Your value<ul><li>Authentic Communication | Deliver messages and presents complex data insights to non-technical stakeholders in a clear, compelling and concise manner.</li><li>Collaboration | Work effectively with cross-functional teams to achieve shared goals.</li><li>Analytical Curiosity | Approach problems with a curious and open mindset, always seeking to understand the “why” behind the data.</li><li>Strategic Mindset | Balance immediate tasks with long-term thinking to drive meaningful impact.</li><li>Problem-Solving | Approach challenges creatively and proactively to develop effective and practical solutions.</li></ul>We care for you&nbsp;<ul><li>Hybrid way of Working</li><li>Free lunch break in our restaurant</li><li>Available parking</li><li>Lifelong learning and development</li><li>Wellbeing Program&nbsp;</li><li></li></ul>

Data Scientist

As a Business Processes Specialist, you will work closely with the Finance Teams, Product owners as well as non-Finance and supporting technical teams in order to lead process and system improvement initiatives that realize increased efficiency and/or quality. In this role, you will act as the liason between business and project management/IT teams, with regards to changes in finance processes, information systems and business projects.&nbsp;This position offers an excellent opportunity to influence strategic priorities by applying strong PMO skills, ensuring structured execution of cross-functional initiatives, and driving impactful improvements in finance processes and systems.&nbsp;What you will focus on<ul><li>Partner with process/product owners and key stakeholders to identify, evaluate, and document opportunities for process improvement/redesign with the aim bring efficienty into company</li><li>Design, plan and implement scalable changes in finance area to achieve business ambitions, hand over to product &amp; process teams after project closure</li><li>Communicate and translate requirements effectively and ensures proper coordination between Business owners, IT teams, RPA team</li><li>Coordinate or manage the delivery of the simplicity projects&nbsp;with the best practice in the project management area, ensuring the delivery with expected time and quality with the self driven approach</li><li>Prepare all project documentation and lead the communication project stream</li><li>In case of IT/RPA related projects contribute on definition of IT/RPA development including cooperation on documentation, UAT testing and deployment.</li><li>Actively help solving issues at E2E (finance) proceses when needed</li></ul>&nbsp;Who we are looking for<ul><li>1+ years of experience in finance, preferably in finance consultancy, project management, audit, accounting, financial controlling and/or business controlling</li><li>BSc in business studies or business economics</li><li>Proficiency in English both written and verbally</li></ul>&nbsp;Your value<ul><li>Project management expertise | be on top &amp; handle strategic or transformational projects</li><li>Partner with others | collaborate &amp; communicate effectively to positively influence others&nbsp;</li><li>Authentic communication | deliver messages in a clear, compelling and concise manner</li><li>Results-orientation &amp; critical thinking | ability to simplify and decompose complexity</li><li>Business acumen | emphasis on analytical and conceptual thinking&nbsp;</li></ul>&nbsp;We care for you&nbsp;<ul><li>Hybrid way of Working</li><li>Free lunch break in our restaurant</li><li>Available parking</li><li>Lifelong learning and development</li><li>Wellbeing Program</li></ul>

Business Processes Specialist (Finance)

Ως Customer Excellence Associate στην Ομάδα Εξυπηρέτησης Πελατών, θα διαδραματίζεις βασικό ρόλο στην διαχείριση αιτημάτων πελατών που προέρχονται από την Ανοιχτή Γραμμής Επικοινωνίας, τα καταστήματα καθώς και αιτημάτων που προέρχονται από συναδέλφους εντός της εταιρείας.&nbsp; Αν είσαι επαγγελματίας με υπομονή, ενσυναίσθηση, εξαιρετικές επικοινωνιακές και αναλυτικές δεξιότητες, νιώθεις άνετα με τις διαρκώς μεταβαλλόμενες ανάγκες των πελατών, είσαι πρόθυμος να επιλύεις γρήγορα και ποιοτικά τα ζητήματά τους και στοχεύεις στο να δημιουργείς αξία, τότε ανυπομονούμε να λάβουμε την αίτησή σου.&nbsp;Κύριες αρμοδιότητες<ul><li>Υποστήριξη αιτήματων πελατών που χρειάζονται βοήθεια με τη δημιουργία, τροποποίηση ή διαγραφή λογαριασμού, υποβολή παραγγελίας, εφαρμογή προσφοράς και σχήματος loyalty.</li><li>Υποστήριξη των καταστημάτων της εταιρείας σε ερωτήσεις σχετικά με το σχήμα loyalty.</li><li>Διαχείριση κλήσεων (κυρίως εξερχόμενες) με σκοπό την άμεση επίλυση των προαναφερθέντων αιτημάτων πελατών.</li><li>Συμμετοχή στην παρακολούθηση των αιτημάτων πελατών (μέσω της εφαρμογής Salesforce) ώστε να τηρούνται οι χρόνοι απόκρισης αλλά και η σωστή καταγραφή και κατηγοριοποίηση τους.</li></ul>Επαγγελματικά προσόντα &amp; Εμπειρία<ul><li>Απολυτήριο λυκείου</li><li>Πτυχίο συναφούς τομέα επιθυμητό.</li><li>1-3 έτη εργασιακής εμπειρίας σε θέσεις εξυπηρέτησης πελάτων σε αλυσίδες τροφίμων ή στον κλάδο του λιανεμπορίου, ή εμπειρία σε ταμείο ή μηχανογράφηση καταστήματος.</li><li>Καλή γνώση Αγγλικών, τόσο σε γραπτό, όσο και σε προφορικό λόγο.</li><li>Εξοικείωση με εφαρμογές και προγράμματα. Στον ρόλο χρησιμοποιούνται ενδεικτικά οι εφαρμογές Hybris Backoffice, Salesforce, HQS, ASM, Service Now.</li><li>Πολύ καλή γνώση MS Office</li><li>Δυνατότητα εργασίας σε βάρδιες</li></ul>Δεξιότητες<ul><li>Προσανατολισμός στην Οργάνωση και Ποιότητα | Έγκαιρο, ολοκληρωμένο και ποιοτικό αποτέλεσμα</li><li>Αποτελεσματική Επικοινωνία | Ενεργητική ακοή και σεβασμός του άλλου</li><li>Προσανατολισμός στον Πελάτη | Δέσμευση για συνεχή βελτίωση της εμπειρίας εξυπηρέτησης</li><li>Συνεργατικό Πνεύμα | Ενεργή συμμετοχή και συμβολή στην επίτευξη κοινών στόχων</li></ul>Φροντίζουμε για εσάς <ul><li>Υβριδικό Μοντέλο Εργασίας</li><li>Δωρεάν γεύμα στο εστιατόριό μας</li><li>Δωρεάν χώρος στάθμευσης</li><li>Δια βίου μάθηση &amp; επαγγελματική ανάπτυξη</li><li>Πρόγραμμα ευεξίας</li></ul>&nbsp;

Customer Excellence Associate Customer Service

As an IT System Engineer, you will be responsible for designing, implementing, and maintaining our IT systems, networks, and cloud environments. You will play a key role in ensuring system reliability, security, and scalability while collaborating with cross-functional teams. The ideal candidate will have strong expertise in Active Directory (AD), hybrid cloud environments, Microsoft 365 administration, cloud platforms (Azure) and enterprise storage solutions.What you will focus on<ul><li>Manage and optimize Active Directory (AD), Group Policies, DNS, DHCP, and identity access management across on-premise and cloud environments.</li><li>Implement and support hybrid cloud environments, ensuring seamless integration between on-premises infrastructure and cloud services (Azure AD etc.)</li><li>Administer and maintain Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, OneDrive, Defender for Office 365), ensuring security, compliance, and efficiency.</li><li>Oversee email security, user provisioning, and access controls within Microsoft 365 and Azure AD.</li><li>Maintain enterprise storage solutions (SAN, NAS, cloud storage), ensuring performance, redundancy, and data security.</li><li>Knowledge of SQL databases (Microsoft SQL Server or Oracle).</li><li>Administer Windows/Linux servers, virtualization platforms (VMware, Hyper-V), and cloud infrastructure (Azure).</li><li>Develop scripts (PowerShell, Bash, Python) to automate system tasks and infrastructure deployment.</li><li>Troubleshoot and resolve system, storage, and database-related issues, working closely with IT support and development teams.</li><li>Maintain and test backup and disaster recovery solutions to ensure business continuity.</li><li>Document system architectures, configurations, and procedures while mentoring junior IT staff.</li></ul>&nbsp;Who we are looking for<ul><li>BSc degree in Computer Science, Information Technology, or related field.</li><li>Strong experience in system engineering, IT infrastructure, and cloud administration.</li><li>Strong expertise in Active Directory (AD), Azure AD and managing Microsoft 365 administration</li><li>Experience with hybrid cloud environments, integrating on-premises infrastructure with cloud services, in enterprise storage solutions (SAN, NAS, cloud storage).</li><li>Proficiency in Windows/Linux OS, networking, and virtualization (VMware, Hyper-V).</li><li>Hands-on experience with cloud platforms (Azure), including infrastructure deployment, security, and cost optimization.</li><li>Scripting and automation skills (PowerShell, Bash, Python) for system administration and provisioning.</li><li>Strong understanding of cybersecurity principles, endpoint security, and identity and access management (IAM).</li></ul>&nbsp;Preferred Qualifications:<ul><li>Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Solutions Architect or SQL Database certifications (MCSE: Data Management &amp; Analytics, etc.).</li><li>Experience with Infrastructure as Code (IaC) tools like Terraform or Ansible.</li><li>Familiarity with DevOps methodologies and CI/CD pipelines.</li></ul>Your value<ul><li>Critical &amp; Analytical Thinking |&nbsp;Analyze precisely all related information to quickly conclude on sustainable suggestions and actions</li><li>Proactivity | Take initiatives, anticipate needs and actively seek opportunities for improvement</li><li>Time management |&nbsp;Prioritize tasks effectively, manage time efficiently</li><li>Authentic Communication |&nbsp;Deliver messages in a clear, compelling, and concise manner</li><li>Togetherness |&nbsp;Value team’s ideas, uniqueness and safeguard belonging</li><li>Digital Savviness |&nbsp;Be acquainted with and expand digital culture, enhance new technologies and approaches in field of expertise</li></ul>We care for you&nbsp;<ul><li>Opportunity to work with cutting-edge technologies</li><li>Career development through certifications and training programs</li><li>Collaborative and growth-focused IT team</li><li>Hybrid working model</li><li>Free lunch break in our restaurant</li><li>Free parking</li><li>Wellbeing Program</li></ul>&nbsp;A&nbsp;place where everyone belongs&nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law.Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;&nbsp;&nbsp;AB&nbsp;is recognized as a Top Employer 2025 in&nbsp;Greece.&nbsp;Top Employer Institute: Certified Excellence in Employee Conditions&nbsp;&nbsp;We Give Our Best to Make a Difference in People’s Lives&nbsp;&nbsp;&nbsp;&nbsp;#EdoToKaloEinaiGiaOlous #proudABers&nbsp;Start your retail journey and live our values of care, teamwork, humor, integrity and courage.*All applications are treated with utmost confidentiality

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