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The Decision Strategy Designer plays a pivotal role in delivering Vodafone’s always-on marketing vision by transforming briefs into automated customer journeys and supporting the implementation of household value management within the PEGA platform. The role ensures scalable, relevant customer engagement by combining customer insights, segmentation and channel orchestration rules.Key Accountabilities<ul><li>Design &amp; Build Automated Customer Journeys by translating campaign briefs into automated, always-on customer journeys in the PEGA platform that drive relevant and scalable engagement across channels.&nbsp;</li></ul><ul><li>Bridge Business Needs with Platform Capabilities by working closely with the PEGA Product Owner, CVM, Base Growth, Digital, and Product teams to convert commercial priorities into campaign strategies, segmentation logic, and decision rules.&nbsp;</li></ul><ul><li>Collaborate with Technology for Delivery Excellence by engaging the PEGA Technology team to clarify requirements, support testing, and ensure timely acceptance and rollout of new features and platform enhancements.&nbsp;</li></ul><ul><li>Execute, Monitor &amp; Optimize Campaigns by delivering campaigns based on CVM principles that cover hypothesis-driven logic,&nbsp; A/B testing, Control Groups definition and successful campaign roll-out across digital &amp; offline touchpoints.&nbsp;</li></ul><ul><li>Own Day-to-Day Configuration that includes Data, Product, Offers and &amp; Channel Catalog configurations and alterations in PEGA, while ensuring cross-channel consistency in collaboration with CBU key stakeholders and PEGA Technology team</li></ul>Who you are<ul><li>MSc or BSc in Statistics, Information Systems, Engineering, or Business Studies, with a strong analytical mindset and passion for data-driven decision-making.</li><li>At least 2 years of experience in customer behavior analysis and campaign design across Physical &amp; Digital channels with hands-on experience with marketing automation platforms (PEGA certifications a plus),</li><li>Proven ability to work with multiple data sources, strong SQL knowledge that results in trigger automated, personalized customer journeys with technical fluency in marketing automation; familiarity with Google/Adobe Analytics is a plus.</li><li>Experience working in agile teams, with adaptability and a proactive mindset to contribute to iterative delivery.</li><li>Strong communication and stakeholder engagement, analytical thinking, creative problem-solving, and effective time management with attention to detail.</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Needless to say, we cater for your communication wherever you are</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Decision Strategy Designer (PEGA)

We are looking for a Financial Accountant to be involved in the monthly reporting of the actual financial statements and results in compliance with IFRS. This job is ideal for someone who is highly analytical, has polished communication skills and is able to work collaboratively with cross-functional teams including third parties.More specifically you will:<ul><li>Ensure that Financial information is correctly reflected in the context of Interconnection &amp; Portability Costs and Revenues in the SAP ERP system. Analyze monthly Financial results and make the required accruals/adjustments in a timely manner during the month end close</li><li>Participate in the issuance of invoices for telecommunications providers and oversee the entire invoicing process including the reconciliation of vendor &amp; customer balances</li><li>Preparation and analysis of various deliverables for both Management Accounting and external audit requests including balance sheet reconciliations</li><li>Exercise of internal control procedures and continuous maintenance of Financial reporting in a strict compliance with the Vodafone Accounting Policies.</li><li>Manage various tasks and projects as they arise and upon supervisor’s request.</li></ul>Who you are<ul><li>University degree &amp; MSc in Accounting or Finance</li><li>2-5 years of professional experience in relevant positions</li><li>Very good computer- MS office, SAP ERP understanding</li><li>Communication, Planning and Organizing skills, Analytical and problem solving skills.&nbsp;Team spirit and high collaboration</li><li>Ability to work autonomously with a continuous process improvement mindset</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts&nbsp;

Financial Accountant

As a Cloud Operation Engineer, you will be part of the Cloud team, that is in charge for the operations of cloud environment used to virtualize network functions in Vodafone network. Main responsibilities and activities are: • &nbsp; &nbsp;Managing and supporting a mixed environment of Vmware ESX, Tanzu &nbsp;and Openshift Cloud Platforms. • &nbsp; &nbsp;Installing, configuring, implementing the Cloud infrastructure • &nbsp; &nbsp;Performing &nbsp;troubleshooting, incident management and error handling for cloud platforms. • &nbsp; &nbsp;Executing change management, fault management, service request processes. • &nbsp; &nbsp;Evaluating &nbsp;new versions, firmware and patches. Implementing major upgrades and security patches regularly. • &nbsp; &nbsp;Discussing platform evolution with vendors and design teams • &nbsp; &nbsp;Implementing security policies and fixing vulnerabilities on platforms according to the best practices and company procedures.&nbsp; • &nbsp; &nbsp;Periodic monitoring of platforms, performance tuning, capacity planning and trend analysis. • &nbsp; &nbsp;Providing assistance in new projects during all stages, including: assessment, planning, designing, initiation, implementation. • &nbsp; &nbsp;Maintaining operational readiness, ensuring complete recovery in the event of a disaster. Attend DR tests regularly, update the policies and procedures as required. •&nbsp;&nbsp; &nbsp;Incident, change and problem management for Cloud platforms •&nbsp;&nbsp; &nbsp;Life cycle management of cloud infrastructure •&nbsp;&nbsp; &nbsp;Technology vendors managementWho you are• &nbsp; &nbsp;University degree from telecommunications engineering, information technology or equivalent STEM degree with ICT experience • &nbsp; &nbsp;At least 3 years experience working in a large, enterprise environment working with problem solving, troubleshooting and analysis processes • &nbsp; &nbsp;Good knowledge of Cloud, CAAS/PAAS/IAAS technologies. • &nbsp; &nbsp;Excellent working experience on VMware and Redhat Linux. • &nbsp; &nbsp;Good knowledge of Storage, SAN, Network&nbsp; • &nbsp; &nbsp;Good knowledge of vROPS, PowerCLI, DevOps tools. • &nbsp; &nbsp;System/cloud administration experience with Vmware ESX, Openshift Cloud Platform • &nbsp; &nbsp;Good knowledge of automation solutions (Ansible, Git, Python) • &nbsp; &nbsp;Preferred (not mandatory) technical certifications (VCTA, VCP, VCAP)Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•  &nbsp;Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp; •  &nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •  &nbsp;Unlimited access to learning resources and trainings&nbsp; •  &nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •  &nbsp;Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •  &nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •  &nbsp;Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, gym and parking&nbsp; • &nbsp;Special employee offers and discounts

Cloud Operations Engineer

As a Site Reliability Engineer you will ensure that Vodafone's data services maintain high reliability and uptime, meeting the performance requirements of our customers. You will be responsible for designing and implementing robust monitoring strategies, ensuring the performance and scalability of data systems, and actively participating in continuous improvement of service reliability. Additionally, you will support incident and problem management, provide feedback to development teams, and contribute to the design and review of data-centric IT solutions.&nbsp;More Specifically you will:&nbsp;<ul><li>Support the development of an effective, inclusive SRE team with a focus on data infrastructure, ensuring alignment with SRE principles and practices&nbsp;</li><li>Design optimization strategies for data infrastructure, including database systems (e.g., Oracle, MySQL), data pipelines, and ETL processes&nbsp;</li><li>Define monitoring requirements and implement alerting mechanisms for data services and infrastructure, using tools such as Prometheus, Grafana, and ELK stack&nbsp;</li><li>Provide feedback to data engineers and data platform teams regarding system malfunctions and potential areas for performance improvement&nbsp;</li><li>Participate actively in Incident &amp; Problem Management for both data infrastructure and business-related incidents, focusing on root cause analysis and future-proofing solutions&nbsp;</li><li>Manage operational costs (OPEX) for data-related services, covering aspects like capacity planning, database licensing, support, and other related expenses&nbsp;</li><li>Collaborate closely with internal and external teams, including on-shore and off-shore units, to drive alignment on data service performance and reliability&nbsp;</li><li>Mentor and guide new SRE team members, helping them understand data-related aspects of SRE and best practices for reliability engineering&nbsp;</li><li>Lead automation initiatives to streamline data processing, reduce manual interventions, and increase business SLAs for data services&nbsp;</li><li>Ensure resilience, redundancy, and high availability for critical data services and workflows (both new and existing)&nbsp;</li><li>Oversee the successful transition of data solutions from development to production, ensuring compliance with SRE principles&nbsp;</li><li>Review the functional design of new data-centric deliverables, offering recommendations to optimize performance and reliability&nbsp;</li></ul>Who you are<ul><li>Bachelor's degree in Computer Science, Engineering, or a related field</li><li>5+ years of experience in IT Operations, focusing on data technologies and platforms (e.g., AWS, GCP, Oracle, MySQL)&nbsp;</li><li>Proficient in CI/CD tools (e.g., Jenkins, GitOps), scripting (e.g., Python, Bash), and cloud-based data solutions&nbsp;</li><li>Expertise in monitoring tools like Prometheus, Grafana, ELK, and experience with containerization and Kubernetes&nbsp;</li><li>Strong skills in automation (e.g., Ansible, Terraform) and database management (Oracle PL/SQL, large-scale databases)&nbsp;</li><li>Analytical mindset, strong problem-solving skills, and excellent communication abilities in Greek and English&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Needless to say, we cater for your communication wherever you are&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, gym and parking&nbsp;</li><li>Special employee offers and discounts</li></ul>

Site Reliability Engineer (Athens, Thessaloniki, Heraklion Crete)

We’re seeking a Senior Financial Analyst to join our dynamic team and help drive strategic decision-making through insightful financial analysis. This role is ideal for someone who thrives in a fast-paced environment, enjoys working cross-functionally, and brings a strong analytical mindset with a collaborative spirit.If you're passionate about turning data into actionable insights and want to make a meaningful impact on business performance, we’d love to hear from you!What you’ll do:<ul><li>Analyze and consolidate financial data including forecasts, budgets, and long-term plans, aligned with company targets.</li><li>Develop ad-hoc business cases to support commercial initiatives.</li><li>Monitor financial performance and KPIs, identify trends, and recommend data-driven actions.</li><li>Partner with the VBU Finance Business Partner to support strategic priorities across business units.</li></ul>&nbsp;Who you are<ul><li>Bachelor’s and Master’s degree in Finance or equivalent professional certifications (e.g., CIMA, ACCA, CFA).</li><li>4+ years of experience in financial analysis or a related finance role.</li><li>Advanced skills in Microsoft Excel and PowerPoint; familiarity with data mining tools (e.g., SPSS, Access) is a plus.</li><li>Proven ability to manage complex projects and meet tight deadlines with strong analytical and controlling skills.</li><li>Experience in budgeting, forecasting, and financial reporting—especially within commercial functions.</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Needless to say, we cater for your communication wherever you are&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, gym and parking&nbsp;</li><li>Special employee offers and discounts</li></ul>

Senior Financial Analyst

As a PEGA Product Owner you will define and deliver all necessary strategic technological enablers based on native cloud and Open Digital architecture. You will be responsible for creating and maintaining PEGA roadmap, align with Vodafone Group and other squad’s development, to reassure architecture consistency and vision delivery.&nbsp;More specifically you will:&nbsp; • &nbsp; &nbsp;Coordinate with the Tribe Leads and other Product Owners the engineering strategy, roadmap and development based on market needs, competition and group directions &nbsp; • &nbsp; &nbsp;Have end2End accountability for agile development of critical enablers to be used by other squads (e.g. NBAA for Fixed, PEGA for Care etc.) &nbsp; • &nbsp; &nbsp;Prioritize value for Engineering team and be responsible for the creation of product backlog increments (Themes, Epics, user stories)&nbsp; • &nbsp; &nbsp;Manage PEGA roadmap and understand IT &amp; digital strategy, presenting direction and features to relevant teams and stakeholders.&nbsp; • &nbsp; &nbsp;Work closely with Solution Architects on the analysis of features, technical feasibility and incremental delivery of product backlog items (epics, user stories) &nbsp; • &nbsp; &nbsp;Make data driven decisions for backlog prioritization and works with Tribe lead and Agile Portfolio Manager to pick up and plan release dates and manage set expectation for new functionalities delivery &nbsp; • &nbsp; &nbsp;Write highly effective user stories that are actionable by development teams.&nbsp; • &nbsp; &nbsp;Approve the final release plan and accepts all deliverables against defined user stories and acceptance criteria • &nbsp; &nbsp;Defines and tracks Objective Key Results (OKRs) and KPIs as part of the quarterly business reviews (QBR) process&nbsp; • &nbsp; &nbsp;Monitors IT &amp; digital KPIs and prioritize enablers that will ensure speed and availability thresholds are achievedWho you are• &nbsp; &nbsp;MSc or BSc in Computer Science, Information Systems&nbsp; • &nbsp; &nbsp;Experience in developing a product and proven track record for applications launched&nbsp; • &nbsp; &nbsp;Strong technical background and knowledge of the Telco industry and services &nbsp;&nbsp; • &nbsp; &nbsp;Experience working with internal and external business partners, driving and completing concurrent projects on time and within budget &nbsp; • &nbsp; &nbsp;Proven ability to read a business document and translate it into high level technical requirements.&nbsp; • &nbsp; &nbsp;Understanding operations from customer facing functions to back office&nbsp; • &nbsp; &nbsp;Strong communication and logical reasoning skills&nbsp; • &nbsp; &nbsp;JIRA/Confluence, MS Project, or equivalent experience preferred&nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts&nbsp;

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