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Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

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As a UX Research &amp; Analytics Manager, you’ll be leading UX Research and Digital Analytics functions, generating actionable insights that shape user-centered digital strategies, optimizing customer journeys, and guiding evidence-based decision-making across digital assets, products, and services, all while staying aligned with the regulatory framework.&nbsp;Your day to day will include:<ul><li>Defining and executing a unified vision and roadmap for UX Research and Digital Analytics, ensuring alignment with product, design, and business goals</li><li>Establishing and governing research and analytics practices, including tools, KPIs, tagging, templates, and reporting standards</li><li>Translating user behavior and data insights into strategic recommendations that enhance digital journeys and experiences</li><li>Collaborating with cross-functional teams (Product Design, SEO, Digital Business Partners) to embed research and analytics throughout the project lifecycle</li><li>Mentoring and supporting team members, fostering technical growth, stakeholder engagement, and alignment with OPAP’s culture and goals</li><li>Promoting and advocating a data-informed, user-centric mindset across the organization, while staying up to date with global best practices and innovations</li></ul> What you need to succeed:<ul><li>BSc in Business Administration or any other relevant field</li><li>8+ years of experience in UX research, digital analytics, or a related field, with at least 2 years in a leadership role.</li><li>Strong expertise in qualitative and quantitative research methods, usability testing, journey mapping, and behavioral analytics</li><li>Proven ability to analyze complex data, identify patterns, and translate insights into clear, actionable stories</li><li>Experience in building and leading high-performing interdisciplinary teams, with excellent collaboration and stakeholder influence skills</li><li>Proficiency in tools such as Google Analytics/GA4, Hotjar, Adobe Analytics, Tableau, or similar platforms</li><li>Ability to work effectively under pressure, manage multiple priorities, and maintain high attention to detail</li><li>Fluent in English </li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

UX Research & Analytics Manager (3705)

As a Senior AI Product Owner, you will support the evolution and adoption of AI across OPAP by translating business needs into clear AI product requirements and guiding implementation teams in delivering impactful, data-driven solutions.&nbsp;Your day to day will include:<ul><li>Receiving business requests and priorities, clarifying and translating them into AI-specific specifications (e.g., Statements of Work), and producing detailed requirements and plans.</li><li>Acting as liaison between business owners and development team to clarify requirements and resolve misalignments.</li><li>Managing AI project progress and ensuring timely delivery, testing, and deployment, while providing domain insight and technical expertise.</li><li>Managing and refining the AI Product Backlog, aligning business needs, prioritizing AI-related backlog items, and setting delivery milestones.</li><li>Identifying and communicating scope/quality risks, reviewing deliverables, supporting testing, and reporting deviations.</li><li>Working cross-functionally with teams, PMO, and vendors to enhance collaboration and resolve issues, while designing scalable AI solutions.</li><li>Monitoring AI solution efficiency and release cycles, identifying risks, coordinating maintenance, and assessing progress against benchmarks and expectations.</li><li>Organizing backlog refinement sessions, monitoring release cycles and operational efficiency, and coordinating maintenance and troubleshooting.</li><li>Keeping up with AI market trends, emerging technologies, and standards to propose innovative solutions and maintain a competitive product portfolio for OPAP</li></ul> What you need to succeed:&nbsp;<ul><li>BSc in Computer Science, Digital Automations or equivalent STEM</li><li>MSc in relevant topic is desirable</li><li>5+ years of relevant experience in AI or Digital product development &amp; management, functional or technical analysis</li><li>Experience of negotiating with suppliers and business teams</li><li>Hands-on experience in configuration processes of low-code tools/environments</li><li>Very good presentation, communication and conflict resolution skills</li><li>Strong analytical, problem solving and organizational skills</li><li>Ability to work efficiently in a team, with a strong understanding of all layers of a product business to application, infrastructure, and network. </li></ul>What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Sr. AI Product Owner (3698)

Are you excited about the future of AI? As an AI &amp; Automations Engineer, you will design and deploy AI solutions in predictive analytics and generative AI, bridging business needs with technical execution to deliver scalable, ethical, and efficient systems that drive innovation across the organization. Your day to day will include:<ul><li>Translate business needs into scalable AI solutions and technical implementation plans</li><li>Ensure safe and reliable GenAI outputs through testing frameworks and apply best practices for model lifecycle management, cost optimization, and observability</li><li>Design and deploy predictive models for customer behavior, game performance, personalization, and fraud detection</li><li>Perform data exploration, preprocessing, and feature engineering to support robust model development</li><li>Collaborate with data engineers to build and maintain high-quality data pipelines and feature stores</li><li>Define technical architecture and deliver GenAI solutions across retail, online gaming, and enterprise platforms</li><li>Work closely with AI Product Owners and external partners to translate requirements into GenAI-powered products</li><li>Support the full GenAI lifecycle from ideation to deployment, staying up to date with the latest advancements (e.g., LLMs, diffusion models, multimodal AI)</li></ul> What you need to succeed:&nbsp;<ul><li>BSc in Computer Science or Information Technology, Artificial Intelligence, Data Science, Statistics or a related field</li><li>MSc in relevant topic</li><li>Proven experience in GenAI solutions (LLMs, text-to-image, conversational AI) with strong understanding of architectures, best practices, and ethical considerations (privacy, security, compliance)</li><li>Proficiency in Python and SQL, and hands-on use of ML frameworks (TensorFlow, PyTorch, Scikit-learn, Hugging Face)</li><li>Experience with prompt engineering, fine-tuning, model evaluation, and post-deployment tuning using orchestration tools (e.g., LangChain, LlamaIndex)</li><li>Skilled in model monitoring, drift detection, and MLOps practices (CI/CD, versioning, monitoring) using tools like MLflow, SageMaker, Kubeflow</li><li>Hands-on with data processing (Spark, Apache Beam, Airflow) and storage systems (BigQuery, S3, Snowflake, Delta Lake)</li><li>Knowledge of customer analytics use cases (segmentation, churn, recommendations, real-time analytics) and strong analytical, problem-solving, and project management skills</li></ul> What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

AI & Automations Engineer (3700)

Get ready to dive deep into data and unlock its power to drive business insights and decisions! Join our dynamic team as a BI &amp; Analytics Engineer, where you'll be designing, managing, monitoring, and securing our BI &amp; Analytics solutions, using innovative tools &amp; technologies.&nbsp;Your day to day will include:•&nbsp;&nbsp; &nbsp;Participating in the design and implementation of OPAP Data Warehouse components, data marts, ETL procedures, reports, and dashboards •&nbsp;&nbsp; &nbsp;Analyzing business requirements and system functions and developing a solid understanding of OPAP products and operations •&nbsp;&nbsp; &nbsp;Contributing to Data Governance processes, focusing on data quality throughout the lifecycle •&nbsp;&nbsp; &nbsp;Participating in Unit Testing cycles and supporting QA processes •&nbsp;&nbsp; &nbsp;Leveraging available tools and techniques tools to consolidate information from various data sources for decision support •&nbsp;&nbsp; &nbsp;Performing maintenance activities and troubleshooting incidents in Data Warehouses •&nbsp;&nbsp; &nbsp;Diagnosing and resolving problems in BI &amp; Analytics areas to improve department efficiency •&nbsp;&nbsp; &nbsp;Ensuring compliance with regulatory standards and Data Protection guidelines •&nbsp;&nbsp; &nbsp;Documenting BI applications and providing training and support to end users for accurate utilization •&nbsp;&nbsp; &nbsp;Enabling business users to utilize self-service tools for uncovering insights and supporting daily tasks&nbsp;What you need to succeed: •&nbsp;&nbsp; &nbsp;BSc degree in Computer Science, Information Technology, or another relevant field. A MSc degree in relevant topic is desirable •&nbsp;&nbsp; &nbsp;2+ experience in analysis, design, development, testing &amp; support of large-scale BI projects •&nbsp;&nbsp; &nbsp;Κnowledge of Lottery/Gaming/Betting/Casinos, Passive/Scratch systems &amp; business concepts is a plus&nbsp; •&nbsp;&nbsp; &nbsp;Experience in OPAP favorite Microsoft based ETL tools on Cloud or on-premises infrastructures •&nbsp;&nbsp; &nbsp;Experience in Report/Dashboard design and multidimensional analysis using tools such Microsoft SSAS/SSRS, Power BI or similar •&nbsp;&nbsp; &nbsp;Experience with Cloud-based platforms for Big Data &amp; Analytics (Azure/PowerBI). •&nbsp;&nbsp; &nbsp;Data Science fundamentals and familiarity with common tools (Python, R, DataBricks, etc) is desirable •&nbsp;&nbsp; &nbsp;Good knowledge of OPAP operating systems and infrastructure is desirable •&nbsp;&nbsp; &nbsp;Strong analytical skills •&nbsp;&nbsp; &nbsp;Effective organizational and planning skills to deal with a variety of projects •&nbsp;&nbsp; &nbsp;Team player with excellent communication and presentation skills&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!&nbsp;

BI & Analytics Engineer (3667)

Are you passionate about bridging the gap between business needs and technical solutions? Join our team as a Service Delivery Specialist – Retail Services, where you'll play a key role in driving smooth and efficient retail operations. Your goal: to ensure seamless, reliable retail services that enhance the customer experience and support business success.&nbsp;Your day to day will include:<ul><li>Acting as a liaison between Technology, Business, and vendors to support communication, issue resolution, and project approval with clear technical input.</li><li>Designing and implementing PoCs and pilots for new solutions and equipment across OPAP’s Retail Estate.</li><li>Reusing, integrating, and optimizing existing solutions to meet business needs.</li><li>Monitoring performance, identifying risks, and coordinating escalation, maintenance, and troubleshooting.</li><li>Managing bid documentation across all stages: clarifications, analysis, review, and recommendations.</li><li>Translating business needs into technical specifications (SoW) and creating BA artefacts (data flows, user stories, workflows).</li><li>Maintaining BA artefacts, updating user manuals, and delivering end-user training.</li><li>Staying current on market trends and technologies across Retail Terminals, Digital Signage, IoT, cabling, and system integrations.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Engineering, Computer Science, Information Systems, or equivalent</li><li>MSc in a relevant topic is desirable</li><li>3+ years of experience in business, functional, and technical analysis and implementation of large-scale technology projects within complex business environments (e.g. Gaming, Telecom, Banking, Retail)</li><li>Proven track record of applying technical solutions in large retail networks</li><li>Experience in system integration projects and digital or physical content distribution</li><li>Innovative thinking with flexibility and adaptability to changing requirements and priorities</li><li>Very good presentation and communication skills</li><li>Strong customer and business focus</li><li>High achiever with a results-oriented mentality</li><li>Strong teamwork and cooperation skills</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Service Delivery Specialist- Retail Services (3668)

Do you enjoy building impactful CRM solutions on Salesforce? As a Software Engineer (CRM Applications), you’ll design and deliver scalable solutions, support key business needs, and contribute to the evolution of our Salesforce ecosystem with best practices and technical excellence.&nbsp;Your day to day will include:<ul><li>Reviewing business, functional, and technical requirements and participating in application design, configuration, testing and deployment</li><li>Providing application solution design</li><li>Developing automations, CloudPages, Journeys, Messages (native or custom) like SMS, Email, Viber and Mobile Push foundation services as well as integrations with 3rd party systems</li><li>Optimizing and support the existing Salesforce implementations/configurations and designing new features/enhancements</li><li>Displaying robust analytical thinking skills with the ability to identify, debug and resolve technical issues</li><li>Applying best practices to existing and new implementations/configurations</li><li>Identifying, assessing and proposing solutions/initiatives that could improve the current set-up based on Salesforce technology capabilities</li><li>Acting as escalation point for technical issues</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc/MSc in Computer Science, Mathematics, Operational Research or any other relevant field</li><li>3+ years’ experience in Marketing CRM domain as a technical consultant, solution designer, software engineer or functional analyst</li><li>Hands on experience with Campaign Marketing tools such as Oracle Responsys, Adobe Experience Cloud, Microsoft Dynamics 365.</li><li>Experience with Salesforce Marketing Cloud is considered as plus.</li><li>Strong knowledge of popular communication channels (e.g. Email, SMS, Push Notifications) technical foundation principles</li><li>Good knowledge of HTML, Javascript, SQL</li><li>Solid understanding of RESTful API design principles and Event Driven Architecture</li><li>Experience working with Agile methodologies / teams is strongly preferred</li><li>Strong planning, organizational and problem-solving skills</li><li>Self-motivation and goal orientation</li><li>Team player spirit</li><li>Excellent communication and presentation skills, oral and written, in Greek and English, both in technical and non-technical language</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Salesforce Engineer (Marketing Cloud) (3650)

As a Sr. Strategic Research professional, you’ll analyze market trends, assess financial opportunities, and provide strategic insights that shape key business decisions. Your expertise will guide leadership in making data-driven choices that fuel growth and innovation.&nbsp;Your day to day will include:&nbsp;<ul><li>Monitoring key market metrics and financial indicators in Greece and internationally to identify trends relevant to the company</li><li>Performing in-depth analysis and preparing analytical reports using macros and statistical tools to provide market insights to management</li><li>Analyzing local and international market trends, regulatory changes, and competitive developments to assess the investment environment at macro and micro levels</li><li>Developing and applying advanced economic, statistical, and financial models to project market changes and support corporate finance initiatives</li><li>Providing financial argumentation and consulting on license renewals, arbitration cases, and damage assessments</li><li>Preparing management presentations to communicate financial findings from strategic research projects</li><li>Evaluating potential strategic investments and conducting feasibility studies based on market data and projections, providing recommendations to management</li><li>Working closely with external stakeholders, including consultants and industry experts, for specialized strategic projects</li></ul>&nbsp;What you need to succeed:&nbsp;&nbsp;<ul><li>BSc in economics, finance, statistics, computer science, or related field.&nbsp;MSc in Finance will be considered as an asset</li><li>4+ years&nbsp;of experience in financial analysis within consulting/private equity/brokerage firm/investment banking service</li><li>CFA certification of level 2 and above,&nbsp;will be considered as an asset</li><li>Strong understanding of macroeconomics, capital markets trends, competitor activities, industry dynamics, and customer trends</li><li>Expertise in financial modeling &amp; financial forecasts</li><li>Ability to construct valuation models from scratch (DCF, multiples etc.)</li><li>Proficient user of Bloomberg and/or Capital IQ, Reuters</li><li>Strong numerical, analytical, and conceptual thinking skills</li><li>High level of accuracy and attention to detail</li><li>Team player with strong collaboration skills</li><li>Proficient user of MS office; expertise in advanced Excel functions</li><li>Excellent communication and presentation skills both in English and Greek languages (written and oral)</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Sr. Strategic Research Analyst (3544)

At&nbsp;Betsson Group, we're building the best native mobile experience in the iGaming industry — and we want you to be a key part of it. We’re looking for a Senior QA Engineer (Mobile) to join our Mobile Apps team and play a central role in ensuring our apps are smooth, stable, and delightful to use. You’ll work in a collaborative, agile environment where ownership, innovation, and quality are at the heart of everything we do.&nbsp;What You’ll Be Doing<ul><li>Perform&nbsp;both manual and automated testing&nbsp;across iOS and Android platforms.</li><li>Collaborate closely with&nbsp;developers, designers, product owners, and fellow QA engineers&nbsp;to deliver high-quality features.</li><li>Define and refine&nbsp;test strategies&nbsp;for new functionality and release cycles.</li><li>Investigate, reproduce, and track bugs using&nbsp;Jira&nbsp;or similar tools.</li><li>Develop and maintain automation tests&nbsp;using&nbsp;Appium&nbsp;and Java.</li><li>Validate app interactions with backend services via&nbsp;REST APIs.</li><li>Participate in Agile ceremonies, ensuring quality is embedded from the start.</li><li>Contribute to continuous improvement of QA processes and mobile test frameworks.</li></ul>&nbsp;Great if you have<ul><li>ISTQB or equivalent certification.</li><li>Experience in iGaming.</li></ul>&nbsp;What We’re Looking For<ul><li>Bachelor’s degree in&nbsp;Computer Science, Engineering, or a related field.</li><li>5+ years of QA experience, with&nbsp;at least 3 years focused on mobile testing.</li><li>Solid experience with&nbsp;iOS and Android platforms, their guidelines, and best practices.</li><li>Strong hands-on experience with Appium&nbsp;and&nbsp;Java.</li><li>Familiarity with&nbsp;REST API testing&nbsp;and backend integration flows.</li><li>Experience with&nbsp;CI/CD tools&nbsp;like Git, Jenkins, Bitrise, or similar.</li><li>ISTQB certification&nbsp;or equivalent QA training.</li><li>Background in&nbsp;iGaming&nbsp;or fast-paced, high-scale environments is a big plus.</li><li>Proactive, detail-oriented, and a&nbsp;clear communicator in English.</li></ul>What we offer<ul><li>Monthly Allowance for Lunch</li><li>Private &amp; Life Plan Insurance for you and your family</li><li>Annual Wellness Allowance</li><li>Team Building Budget</li><li>Corporate Travel Insurance</li><li>Events and initiatives both Local (Quarterly Meetings) and Global</li><li>Professional Development Programs &amp; Internal Career Opportunities</li><li>Milestone Birthday</li></ul>&nbsp;Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator, and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Senior QA Engineer (Mobile)

At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in several markets, both through our own gaming sites as well as several partner brands.&nbsp;You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing.&nbsp;<ul><li>You will be working side by side with some of the greatest talents in the industry.</li><li>You will be working on applications dealing with high traffic reaching worldwide audiences.</li><li>You will be able to feel strong ownership of the things we deliver and our success.</li><li>A friendly and supportive environment; professional development programmes and training that will help you achieve your goals and grow both technically as well as professionally.</li><li>In addition to all of this, you will be part of the multi-cultural Betsson community.&nbsp;</li></ul>&nbsp;Great if you have<ul><li>Swift, Xcode and expert in Apple’s frameworks and possibilities with native&nbsp;</li><li>Firebase and all tools included such as analytics, Crashlytics, Firestore, Remote configuration, cloud-messaging, in-app-messaging.&nbsp;</li><li>Being data driven and excellent knowledge in structuring tracking in app&nbsp;</li><li>RESTful APIs and using Postman.&nbsp;</li><li>Github pipeline setup</li><li>An eye for making high quality iOS views and animations.</li><li>Scalable and performant applications</li><li>Design and implement clean, scalable, and high-quality code with unit testing experience.</li><li>Solving problems and have good software architecture knowledge.</li><li>Being a Team player.</li><li>Agile development.</li><li>Coaching and mentoring other developers.&nbsp;</li></ul>A taster of what you will be involved withWe want to be pioneers in a highly competitive market, so we continuously strive for technical and product excellence. As part of our team, you will be building new products and features using latest technologies; actively contributing to a state-of-the-art native, which is supporting our core brands.&nbsp;Our iOS Mobile Apps are built in Swift; and consumes RESTful APIs.&nbsp;As an iOS Developer, you will be responsible for software development in a very self-leading Agile team with responsibility in everything from DevOps pipeline to production monitoring and support. You will be contributing directly to the success of our products by close collaboration with UX-designers, QA engineers, data analysts and other area teams. You have a strong sense of customer value and will participate in the whole value-chain discussion to contribute the how and what to make our products successful.&nbsp;What we offer<ul><li>Monthly Allowance for Lunch</li><li>Private &amp; Life Plan Insurance for you and your family</li><li>Annual Wellness Allowance</li><li>Team Building Budget</li><li>Corporate Travel Insurance</li><li>Events and initiatives both Local (Quarterly Meetings) and Global</li><li>Professional Development Programs &amp; Internal Career Opportunities</li><li>Milestone Birthday</li></ul>

iOS Developer

We seek a&nbsp;Junior Applications Support Engineer to join our Applications Support team and provide vital technical assistance to both internal teams and external customers. The role involves troubleshooting application issues, with a focus on delivering swift and effective solutions, as well as contributing to the enhancement of the company’s knowledge base and driving continuous improvement.Key Accountabilities<ul><li>Assist with&nbsp;help desk calls, scheduling updates and applications setup, and Jira tickets</li><li>Provide first-level technical support for applications to customers who have Service Level Agreements (SLAs) with the company, acting as a central point of contact and coordination</li><li>Contribute to the creation and maintenance of technical manuals and support operation guidelines for supported applications and software systems</li><li>Develop and implement specialized management and support applications for supported technical solutions, in collaboration with relevant departments</li><li>Document the operational environment, establish reliable monitoring and recovery mechanisms, regularly update documentation and support procedures in response to new issues</li><li>Manage&nbsp;external applications that fulfill the operational needs of the organization (such as SAP, Jira, CRM), optimizing process automation and cost efficiency (Total Cost of Ownership).</li></ul>Knowledge and experience<ul><li>BSc degree in Computer Science or Information Technology or other science degree</li><li>MSc degree in Computer Science or Information Technology or other science degree will be considered a plus</li><li>Up to 2 years of experience as a Junior Applications Support Engineer or in similar roles will be preferred.</li></ul>Skills &amp; Competences<ul><li>Ability to keep up with technical innovation and trends in IT support</li><li>Strong analytical and problem-solving skills</li><li>Strong troubleshooting and critical thinking skills</li><li>Customer service skills</li><li>Excellent written and verbal communication skills in Greek and English</li><li>Positive attitude, highly motivated, proactive, and a team player</li><li>Fulfilled military obligations (for men)</li></ul> What we offerAt Athens Exchange Group, we highly value our employees and provide them with a work environment that fosters creativity and personal growth. Our compensation and benefits scheme is designed to support our employees and their families, and it includes:<ul><li>Hybrid working model</li><li>Competitive base salary</li><li>Annual bonus based on company and individual performance</li><li>Retirement savings plan, according to company policy</li><li>Private health &amp; life insurance with free inclusion of family members</li><li>Family benefits (Kindergarten and summer camp allowance, Christmas gifts, increased parental leave, etc.)</li><li>Subsidized meals in company restaurant</li><li>Access to online training platforms such as LinkedIn Learning, Udemy, Pluralsight &amp; continuous learning opportunities</li><li>24/7 employee assistance program</li><li>Participation in company sports activities (e.g. soccer, basketball, beach volleyball, pilates).</li></ul>

Job Ads Bfs Group Ελλάδα - Page 14

ux research & analytics manager (3705)

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ai & automations engineer (3700)

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bi & analytics engineer (3667)

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service delivery specialist- retail services (3668)

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salesforce engineer (marketing cloud) (3650)

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sr. strategic research analyst (3544)

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senior qa engineer (mobile)

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ios developer

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junior applications support engineer

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