Εμπόριο Λιανικής

Πληροφορική

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Χρηματοοικονομικά

Αποθήκη / Logistics

Εστίαση

Εταιρικές Πωλήσεις

Κέντρο Εξυπηρέτησης / Call Center

Βιομηχανική Παραγωγή

Επαγγέλματα Υγείας

Διοίκηση Επιχειρήσεων

Άλλο

Μεταφορές

Αισθητική / Κομμωτήριο

Γραμματειακή Υποστήριξη

Ανθρώπινο Δυναμικό / HR

Τουρισμός / Ξενοδοχεία

Marketing

Ναυτιλία

ΜΜΕ / Social Media

Προσωπικό Ασφαλείας

Εργάτες

Αερομεταφορές

Εκπαίδευση

Νομικές Υπηρεσίες

Τηλεπικοινωνίες

Φροντίδα Κτιρίων / Σπιτιών

Αθλητισμός / Fitness

Φροντίδα Ενήλικων / Παιδιών

Τέχνες / Πολιτισμός

Αγροτική Παραγωγή

Φροντίδα Ζώων

LastWeek

LastThreeDays

Today

Aoristou

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Orismenou

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We are seeking an IT Deployment Engineer to join our Group IT Services Operations team. In this role, you will coordinate and oversee software releases and deployments across the Bank’s production and non-production environments, ensuring reliability, accuracy and smooth delivery of technology changes.&nbsp;&nbsp;This position is ideal for someone with strong understanding of software deployment processes who enjoys bringing teams together to solve problems and ensure operational excellence.&nbsp;&nbsp;You will work closely with developers, engineers, IT operations teams, business stakeholders and subsidiary teams, supporting the Bank’s technology transformation journey across on-premise and cloud environments (Azure / AWS / GCP).&nbsp;&nbsp;Your key responsibilities will be:<ul><li>Coordinate and execute software deployments across central, peripheral and cloud environments&nbsp;</li><li>Monitor deployment progress, troubleshoot issues during execution and ensure successful completion&nbsp;</li><li>Manage deployment approvals &amp; documentation &nbsp;</li><li>Manage &amp; development of scheduling through job-scheduling tools (e.g. Control-M) &nbsp;</li><li>Drive the automation, simplification and optimization of deployment processes&nbsp;</li><li>Support implementation of new technology solutions and continuous improvement initiatives&nbsp;</li><li>Ensure deployment processes follow established controls and release governance&nbsp;</li><li>Collaborate with cross-functional teams to ensure resilient, secure and high-performing banking platforms&nbsp;</li></ul>&nbsp;You'll be great candidate if you:<ul><li>3+ years of experience in IT operations, software deployment/release management, or application support (preferably in banking or similarly structured environments)&nbsp;</li><li>Understanding of application software deployment tools &amp; methods (Linux, Java-based applications, job scheduling tools such as Control-M)&nbsp;</li><li>Experience with cloud deployment practices (Azure, AWS and/or GCP)&nbsp;</li><li>Familiarity with mainframe environments (OS/390, AS/400, JCL, CA Endevor) is a plus&nbsp;</li><li>Strong stakeholder coordination skills and ability to communicate clearly with technical &amp; non-technical audiences&nbsp;</li><li>Fluent in Greek and English, able to build trust and influence teams&nbsp;</li><li>Proactive, structured, collaborative and solutions-oriented mindset&nbsp;</li></ul>&nbsp;What’s in it for you:<ul><li>Competitive remuneration.</li><li>Hybrid work: work-life balance through remote and in-office work.  </li><li>Learning &amp; Development:</li></ul>o Access Unlimited Udemi Learning, international training methodologieso Upskilling, Professional development and career guidance from successful executives.   o Identification and Utilization of Talent Pool through a structured Talent Management process.  <ul><li>Wellbeing:</li></ul>o Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support. o Pension plan to support your plans and future financial expectations.  o Team building &amp; wellbeing activities.  o Potential Extra days of annual leave (Winter Bonus).   o Engage in volunteering activities through our TeamUp program.<ul><li>Extra Benefits:</li></ul>o Exclusive discounts at partner stores.  o Staff pricing for banking products.  o Nursery and summer camp allowance for your little ones.

IT Deployment Engineer

For our Headquarters located in Athens City Centre we are looking for an HR Generalist for Greece &amp; Cyprus, who will report to the HR Manager.&nbsp;Job DescriptionAre you a junior HR professional with a genuine interest for positions with a wide spectrum of responsibilities in challenging and fast-growing environments? Want to learn everything about all scopes of HR and grow to be an expert in your field? Are you excited at the prospect of being a member of a team that celebrates wins and isn’t discouraged by challenging moments? If this is what you like, then we’d love to meet you!&nbsp;&nbsp;Key Accountabilities:<ul><li>Facilitates the recruitment and selection process end-to-end (posting job adverts, screening, interviewing, assessment centers, shortlisting, make offers, hiring procedure). He/she is considered an expert in the recruitment field.</li><li>Liaises with Universities and other employment organizations/institutions in order to create pool of candidates that are the best fits for the vacant roles</li><li>Organizes recruitment events eg Career Days and is considered the main person of contact</li><li>Submits the documents in Ergani and to the authorities (employment contracts, announcement of employment, resignations, end of contracts, amendments, secondments etc) within the deadlines and according to the legal requirements</li><li>Oversees the Health and Safety procedures</li><li>Manages the HR system to control the clock in/out of the employees, the work schedule and every administration task in order to ensure total legal compliance&nbsp;</li><li>Maintains updated the HR files regarding personnel files</li><li>Advises timely and in a professional manner stakeholders on HR policies and procedures, safeguarding their compliance.</li><li>Remains constantly informed about labour law and updates policies when perceived necessary</li><li>Facilitates the onboarding of new employees, the development process and meets with the employees&nbsp;</li><li>Supports all HR tasks such as performance management, payroll, reporting, collecting statistical data and other when needed</li><li>Completes appointed HR projects in a professional and timely manner</li><li>Participates in company events</li></ul>&nbsp;Qualifications and Competencies required:<ul><li>University Degree (Master's or Bachelor), preferably in HR Management, Business Administration or Organisational Psychology</li><li>1- 2 years of experience on the same role, preferably in Retail Sector</li><li>Very good knowledge of Greek labour legislation</li><li>Excellent Knowledge of Ergani and HR ERPs (eg Softone)</li><li>Fluency in English (preferably Proficient)</li><li>Very good knowledge of Microsoft Office, especially Excel</li><li>Very good communication and interpersonal skills</li><li>Very good planning, organizational and follow up skills</li><li>Team oriented personality</li><li>Resilient, adaptable and flexible</li><li>Achievement drive, analytical and numerical abilities</li><li>Problem solver that can take ownership, be self-motivated, work independently and possess eye for detail</li><li>Ability to work under pressure and strict deadlines</li></ul>&nbsp;The Company Offers:<ul><li>Competitive remuneration package</li><li>Private health insurance</li><li>Compensation for transport costs</li><li>Employee discount</li><li>Hybrid model of working</li><li>Fast paced, dynamic and challenging working environment</li><li>Continuous learning opportunities</li><li>Excellent career opportunities in a global organization</li></ul>&nbsp;If you are a passionate person and interested in joining our team, submit your complete resume&nbsp;All applications will be treated with the strictest confidentiality.

HR GENERALIST GREECE & CYPRUS (4369)

For our Nike store located in Athenian Region, we are looking for an&nbsp;Assistant Store Manager that will report to the Store Manager&nbsp;As Assistant Store Manager, you know how to make retail personal. It’s not about transactions, it's about connections. You will focus on execution, product presentation and service, to show your team and the customer what you know - what’s great about the product and why. To that end you will assist the Store Manager by managing one or more of the store functions (sales, merchandising, operations, accounting, team management, VM etc.) or by managing a floor/business in a store.&nbsp;Your main responsibilities are:<ul><li>Collaborate with the Store Manager to inspire and motivate the team to achieve and motivate the team to achieve sales targets and KPIs.</li><li>Provide premium customer service, resolving any issues or concerns with professionalism and efficiency.</li><li>Assist in training and development initiatives to enhance team product knowledge and soft skills.</li><li>Step up in the absence of the Store Manager to ensure the store operates smoothly and efficiently.</li></ul>What We’re Looking For:<ul><li>Previous experience of at least 2-3 years as an Assistant Store Manager in structured retail context.</li><li>Knowledge of KPIs and analytical skills.</li><li>Excellent communication and interpersonal abilities, with a customer-centric mindset.</li><li>Ability to thrive in a fast-paced environment and adapt to change.</li><li>Possess team player mentality with a proactive approach to problem-solving.</li><li>Fluent in Greek and proficient in English (knowledge of other languages is considered a plus).</li></ul>What we offer:<ul><li>Competitive salary&nbsp;</li><li>Results-based incentives.</li><li>Flexibility in working hours</li><li>Initial training course and ongoing training for the development of your skills</li><li>Opportunities for career growth and professional development.</li><li>Employee discounts</li><li>Dynamic and inclusive work environment.</li></ul>&nbsp;If you are passionate about sports, customer service, and driving results, we want to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for the position of Assistant Store Manager in our Nike Store.&nbsp;All applications will be treated with the strictest confidentiality.

ASSISTANT STORE MANAGER NIKE ATHENS (4368)

For our Nike store located in Athenian Region, we are looking for a Store Manager that will report to the Retail Coordinator&nbsp;As a Store Manager, your mission is results-driven and KPIs focused. You will be responsible for managing, motivating and promoting your team growth, leading the sales floor and product display according to the brand's Visual Merchandising guidelines and managing the flow of goods in store and in stock.&nbsp;What you need to have:<ul><li>Previous experience of at least 3&nbsp;years as a Store Manager in structured retail contexts</li><li>Knowledge of the main sales KPIs and analytical skills</li><li>Excellent communication and interpersonal skills, with a customer-centric mindset</li><li>Ability to thrive in a fast-paced environment and adapt to change</li><li>Willingness to lead people's development</li><li>Passion for sport; our ideal store manager is a competitive or amateur sportsman, with a strong drive for the best customer service and great interpersonal relations</li><li>Greek native level speaker and fluent in English (knowledge of other languages is considered a plus)</li></ul>&nbsp;What we offer you:<ul><li>Competitive Salary</li><li>Results-based incentive</li><li>Flexibility in worked hours</li><li>Initial training course and ongoing training for the development of your skills</li><li>Opportunities for career growth and professional development</li><li>Employee discount</li><li>Dynamic and international context: you’ll be part of our international expansion by working in a stimulating and rapidly changing environment</li><li>A challenging job: our targets are very ambitious</li></ul>&nbsp;If you are passionate about sports, customer service, and driving results, we want to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for the position of Store Manager in our Nike Store.&nbsp;

STORE MANAGER NIKE ATHENS (4367)

Η Βιομηχανία Φαρμάκων ΒΕΝΝΕΤΤ μια δυναμικά αναπτυσσόμενη και αξιόπιστη ελληνική φαρμακευτική εταιρεία που εστιάζει στην ανάπτυξη και παρασκευή γενοσήμων φαρμακευτικών προϊόντων και συμπληρωμάτων διατροφής.Αναζητά: Επιστημονικό Συνεργάτη για την ενίσχυση του Τμήματος Πωλήσεων της γραμμής HOSPITAL με έδρα τον νομό Αττικής. Αρμοδιότητες: • Ενημέρωση για τα προϊόντα CNS &amp; τις θεραπευτικές εξελίξεις • Συλλογή πληροφοριών για την αγορά και τον ανταγωνισμό • Επίτευξη των στόχων πωλήσεων Βασικά προσόντα: • Πτυχίο ΑΕΙ/ΤΕΙ Φαρμακευτικής, Βιολογίας ή συναφούς επιστημονικού πεδίου • 3 με 5 έτη ΠΡΟΫΠΗΡΕΣΙΑ σε πωλήσεις στον φαρμακευτικό κλάδο • Άριστες δεξιότητες επικοινωνίας και οργάνωσης • Ικανότητα εργασίας σε ομάδα και ατομικά Προσφέρουμε : • Ανταγωνιστικό πακέτο αποδοχών • Πλήρη ιατροφαρμακευτική κάλυψη, εταιρικό κινητό &amp; αυτοκίνητο • Ευχάριστο και δυναμικό εργασιακό περιβάλλον • Συνεχή εκπαίδευση και υποστήριξη με δυνατότητες εξέλιξης

Επιστημονικός Συνεργάτης της γραμμής HOSPITAL 

Η Βιομηχανία Φαρμάκων ΒΕΝΝΕΤΤ μια δυναμικά αναπτυσσόμενη και αξιόπιστη ελληνική φαρμακευτική εταιρεία που εστιάζει στην ανάπτυξη και παρασκευή γενοσήμων φαρμακευτικών προϊόντων και συμπληρωμάτων διατροφής.Αναζητά: Επιστημονικό Συνεργάτη για την ενίσχυση του Τμήματος Πωλήσεων της γραμμής CNS με έδρα τον νομό Αττικής. Αρμοδιότητες: • Ενημέρωση για τα προϊόντα CNS &amp; τις θεραπευτικές εξελίξεις • Συλλογή πληροφοριών για την αγορά και τον ανταγωνισμό • Επίτευξη των στόχων πωλήσεων Βασικά προσόντα: • Πτυχίο ΑΕΙ/ΤΕΙ Φαρμακευτικής, Βιολογίας ή συναφούς επιστημονικού πεδίου • 3 με 5 έτη ΠΡΟΫΠΗΡΕΣΙΑ σε πωλήσεις στον φαρμακευτικό κλάδο • Άριστες δεξιότητες επικοινωνίας και οργάνωσης • Ικανότητα εργασίας σε ομάδα και ατομικά Προσφέρουμε : • Ανταγωνιστικό πακέτο αποδοχών • Πλήρη ιατροφαρμακευτική κάλυψη, εταιρικό κινητό &amp; αυτοκίνητο • Ευχάριστο και δυναμικό εργασιακό περιβάλλον • Συνεχή εκπαίδευση και υποστήριξη με δυνατότητες εξέλιξης

Επιστημονικός Συνεργάτης της γραμμής CNS

Your potential has a place here with TTEC’s award-winning employment experience. As a Croatian-English Customer Service Associate (working either on-site in Athens or remotely in Greece) in support of our Booking.com team, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll be Doing&nbsp; Joining our TTEC Greece team for a season can be an exciting way to gain international work experience while immersing yourself in Athens vibrant culture and stunning landscapes. This seasonal position offers valuable skills in the customer service and travel industries that can potentially lead to a long-term career with our award-winning team!Looking to build or level-up your career in the travel industry? Whether it’s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.&nbsp;During a Typical Day, You’ll&nbsp;<ul><li>Answer incoming communications from customers &nbsp;</li><li>Conduct research to provide answers for customers to resolve their issues&nbsp;</li><li>Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.&nbsp;</li><li>Provide accurate, valid, and complete information by using the right tools, methods, and processes. &nbsp;</li><li>Ensure a high level of partner service and a positive partner experience &nbsp;</li></ul>What You Bring to the Role&nbsp;<ul><li>Fluent in Croatian and English&nbsp;</li><li>High school diploma or equivalent &nbsp;</li><li>6 months or more experience in customer service, hospitality, retail or F&amp;B service</li><li>Recognize, apply and explain your product or service knowledge &nbsp;</li><li>Computer savvy&nbsp;</li><li>High speed internet in your quiet home work environment</li><li>Greece resident or ability to relocate&nbsp;and gain work authorization expediently to Greece</li></ul>What You Can Expect&nbsp;<ul><li>Knowledgeable, encouraging, supporting and present leadership&nbsp;</li><li>Diverse and community minded organization&nbsp;</li><li>Career-growth and lots of learning opportunities for aspiring minds&nbsp;</li><li>25 days annual leave per year &nbsp;</li><li>Relocation assistance available&nbsp;</li><li>Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day&nbsp;</li><li>And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you&nbsp;</li></ul>A Bit More About Your Role&nbsp; We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.&nbsp;You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.&nbsp;

Croatian-English Travel Customer Service in support of Booking.com

Your potential has a place here with TTEC’s award-winning employment experience. As a Dutch-English Customer Service Associate working Remotely in Greece in support of our Booking.com team, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll be Doing&nbsp;Joining our TTEC Greece team can be an exciting way to gain international work experience while immersing yourself in Athen's vibrant culture and stunning landscapes. This position offers valuable skills in the customer service and travel industries that can lead to a long-term career with our award-winning team! Looking to build or level-up your career in the travel industry? Whether it’s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.&nbsp;During a Typical Day, You’ll&nbsp;<ul><li>Answer incoming communications from customers &nbsp;</li><li>Conduct research to provide answers for customers to resolve their issues&nbsp;</li><li>Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.&nbsp;</li><li>Provide accurate, valid, and complete information by using the right tools, methods, and processes. &nbsp;</li><li>Ensure a high level of partner service and a positive partner experience &nbsp;</li></ul>What You Bring to the Role&nbsp;<ul><li>Fluent in Dutch and English&nbsp;</li><li>High school diploma or equivalent &nbsp;</li><li>6 months or more experience in customer service, hospitality, retail or F&amp;B service</li><li>Recognize, apply and explain your product or service knowledge &nbsp;</li><li>Computer savvy&nbsp;</li><li>High speed internet in your quiet home work environment</li><li>Greece resident or ability to relocate&nbsp;and gain work authorization expediently to Greece</li></ul>What You Can Expect&nbsp;<ul><li>Knowledgeable, encouraging, supporting and present leadership&nbsp;</li><li>Diverse and community minded organization&nbsp;</li><li>Career-growth and lots of learning opportunities for aspiring minds&nbsp;</li><li>25 days annual leave per year &nbsp;</li><li>Relocation assistance available&nbsp;</li><li>Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day&nbsp;</li><li>And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you&nbsp;</li></ul>A Bit More About Your Role&nbsp; We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.&nbsp;You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.&nbsp;

Dutch-English Customer Service in support of Booking.com – Remote in Greece

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As an Onboarding Automotive Specialist (Norwegian and English) in our state-of-the-art location in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.Eligible applicants must already be a Greece resident of and eligible to work in Greece.What You’ll be Doing&nbsp;Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to successfully onboard customers to the client's software. Whether it’s using screen-sharing tools to facilitate Onboarding sessions, consulting on software features or demonstrating practical explanations with compassion and patience, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’ll<ul><li>Assist customers via onboarding software sessions</li><li>Share engaging explanations of features, making customers more confident in their own product knowledge</li><li>Adapt your coaching style depending on the customer's requirements and preferred learning style</li></ul>What You Bring to the Role<ul><li>Fluency in Norwegian and English</li><li>Strong attention to detail</li><li>Savvy with tech and software</li><li>Self-sufficient and resilient attitude</li><li>Confident and adaptable communication and coaching skills</li><li>Engaging presentation skills</li><li>Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently</li></ul>What You Can Expect<ul><li>Knowledgeable, encouraging, supporting and present leadership&nbsp;</li><li>Diverse and community minded organization</li><li>Career-growth and lots of learning opportunities for aspiring minds</li><li>25 days annual leave per year </li><li>Excellent premises during training and when you come to the site for employee engagement activities in Athens, Syngrou Fix metro station </li><li>And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you</li></ul>A Bit More About Your RoleWe’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

Norwegian-English Automotive Onboarding Specialist

Your potential has a place here with TTEC’s award-winning employment experience. As a Quality Assurance Specialist working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll be DoingDo you have a passion to help boost performance? Do you love pinpointing areas for improvement?You’ll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your active listening skills will help make sure proper information is being given to customers while you analyze spreadsheets to pinpoint any patterns to help guide performance training. This includes making sure employees are giving proper verbal statements, client requirements and policies are being met, and finding similarities between associate scripts.You'll report to the Quality Assurance Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.During a Typical Day, You’ll· Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.· Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations.· Coordinates the logistics and conducts related audits, including sample selection, documentation, and reporting of results.· Facilitate periodic calibration sessions with the Customer Service department and all other areas of operations to ensure consistency in the evaluation process.· Assist the Quality/Training Manager and Assistant Manager with administrative functions, including developing Standard Operating Procedures (SOPs), Quality Standard Definition Document (QSDD), Quality Forms, and coordinating quality recognition programs.· Assist with the data and analysis of quality reports in conformance with agreed-upon formats, including developing reports when necessary.· Performs special projects as required, such as assisting with the development, research, and delivery of new training or other necessary duties.· Flexibility to perform job duties on-site, off-site, or remote, as business needs dictateWhat You Bring to the Role· High school diploma or equivalent· 6 months or more of customer service and call center experience· Understanding, interpreting, and manipulating data for reportingWhat You Can Expect· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) &nbsp;Visit https://mybenefits.ttec.com/ for more information.

Dutch Speaking Specialist, Quality Assurance - Bilingual

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