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D365 Customer Engagement (CE) Product Configuration Expert (PCE)&nbsp;will play a pivotal role in delivering D365 solutions that streamline the company sales and customer management processes. PCE will be responsible for providing expert-level configuration services, helping to leverage D365 CE solutions to optimize the business processes. PCE will work closely with the product team &amp; business partners to understand the business needs and transform them into technical and functional solutions. YOUR KEY RESPONSIBILITIES:• Consulting &amp; Requirement Gathering:• Collaborate with the product team &amp; business partners to understand the business processes and requirements.• Provide guidance on best practices for implementing D365 CE solutions.• Works in close collaboration with DevOps Team, i.e. Product Managers, Solution Architects and Product Configuration Leads on defining Business Specification and splitting them in Backlog Items, providing sequence and effort/Story Points estimation.• System Implementation:• Provide configuration services within the D365 CE implementation for various business processes, and deployment of Dynamics 365 Customer Engagement modules (Sales, Marketing, Customer Service, etc.).• Configure and customize D365 CE modules &amp; Mobile Apps to meet Business needs (e.g., entity, form, field, relationship design), using the best practices for cross-system requirements• Support of Developers in D365 development team to deliver the agreed scope of work• Assure usage of Azure DevOps CI/CD Pipelines (ALM, YAML)• Integrate D365 CE with third-party applications and legacy systems, where relevant and collaborate with integration teams to provide recommendations and support for configuration &amp; delivery• Troubleshoot and resolve complex technical issues that the development team encounters• Support creation of key-user and end-user training documentation and training deliveries to ensure successful adoption of D365 CE.• Ensures creation &amp; maintenance of functional documentation in Azure DevOps Wiki• Support &amp; Continuous Improvement:• Provide post-implementation support, troubleshooting, and user guidance.• Suggest enhancements to improve solutions and optimize performance.• Works very closely with Solution and Platform Architects, Product Configuration Leads on Performance Improvements opportunities and new functionalities architecture.• Stay current with the emerging trends and technologies, tools, and best practices within the Microsoft D365 ecosystem• Collaboration:• Build and maintain strong relationships with business &amp; technology stakeholders, ensuring satisfaction and successful delivery of solutions.• Provide support to the business team to plan &amp; execute change management and process improvements post-implementation.• Adopt SAFE Agile principles and foster &amp; advocate CI/CDs processes ensuring DevSecOps practices are in the DNA of every product lifecycle• Provide status updates, manage risks, and address any issues that arise during the product delivery lifecycle. ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s degree in computer science, Engineering, or a related field.• 3+ years of hands-on experience in Microsoft Dynamics 365 CRM Implementation projects• Proven experience in configuration of D365 Customer Engagement Apps and Mobile Apps• Experience working with one or more of the D365 CE modules: Sales, Service, Marketing.• Experience in system integration with other Microsoft products (e.g., Power BI, PowerApps, Azure, etc.) is a plus.• Strong knowledge of D365 CE platform, including customization and configuration of Entity, Forms, Views, Business rules, Web Resources, Dashboards, Security Roles, Workflows, Relationships, Ribbon and Chart Customization.• Familiarity with the Power Platform (Power Apps, Power Automate, Power BI).• Knowledge of programming languages such as C#, JavaScript or .NET.• Strong knowledge of data migration and integration tools, including Power Automate and Azure Logic Apps.• Having strong understanding of Software Development Life Cycle and experience working in Agile environment and participating in Agile ceremonies.• Quick learner and adaptive to new and challenging technological environments. Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.• Experience with Agile methodologies (Scrum, SAFe) and DevOps practices.• Microsoft Certified: Dynamics 365 Fundamentals (or higher) preferred.• Strong understanding of software development lifecycle and best practices.• Certifications in related fields are an advantage.• Excellent problem-solving, analytical, and troubleshooting skills.• Excellent communication skills and the ability to collaborate effectively in a team environment.• FMCG Commercial business process awareness will be considered as an advantage• Fluent in written and verbal English ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Product Configuration Expert D365 CE

D365 Customer Engagement (CE) Product Configuration Lead (PCL)&nbsp;will play a pivotal role in delivering D365 solutions that streamline the company sales and customer management processes. PCL will be responsible for providing expert-level configuration services, helping to leverage D365 CE solutions to optimize the business processes. PCL will work closely with the product team &amp; business partners to understand the business needs and transform them into technical and functional solutions. YOUR KEY RESPONSIBILITIES:• Consulting &amp; Requirement Gathering:• Collaborate with the product team &amp; business partners to understand the business processes and requirements.• Provide guidance on best practices for implementing D365 CE solutions.• Works in close collaboration with DevOps Team, i.e. Product Managers and Solution Architects on defining Business Specification and splitting them in Backlog Items, providing sequence and effort/Story Points estimation.• System Implementation:• Lead the configuration activities within the D365 CE implementation for various business processes, and deployment of Dynamics 365 Customer Engagement modules (Sales, Marketing, Customer Service, etc.).• Configure and customize D365 CE modules &amp; Mobile Apps to meet Business needs (e.g., entity, form, field, relationship design), using the best practices for cross-system requirements• Support of Developers in D365 development team to deliver the agreed scope of work• Assure usage of Azure DevOps CD/CI Pipelines (ALM, YAML)• Integrate D365 CE with third-party applications and legacy systems, where relevant and collaborate with integration teams to provide recommendations and support for configuration &amp; delivery• Troubleshoot and resolve complex technical issues that the development team encounters• Support creation of key-user and end-user training documentation and training deliveries to ensure successful adoption of D365 CE.• Ensures creation &amp; maintenance of functional documentation in Azure DevOps Wiki• Support &amp; Continuous Improvement:• Provide post-implementation support, troubleshooting, and user guidance.• Suggest enhancements to improve solutions and optimize performance.• Works very closely with Solution and Platform Architects on Performance Improvements opportunities and new functionalities architecture.• Stay current with the emerging trends and technologies, tools, and best practices within the Microsoft D365 ecosystem• Collaboration:• Build and maintain strong relationships with business &amp; technology stakeholders, ensuring satisfaction and successful delivery of solutions.• Provide support to the business team to plan &amp; execute change management and process improvements post-implementation.• Adopt SAFE Agile principles and foster &amp; advocate CI/CDs processes ensuring DevSecOps practices are in the DNA of every product lifecycle• Provide status updates, manage risks, and address any issues that arise during the product delivery lifecycle. ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s degree in computer science, Engineering, or a related field.• 10+ years of hands-on experience in Microsoft Dynamics 365 CRM Implementation projects• Proven experience in configuration of D365 Customer Engagement Apps and Mobile Apps• Experience working with one or more of the D365 CE modules: Sales, Service, Marketing.• Experience in system integration with other Microsoft products (e.g., Power BI, PowerApps, Azure, etc.) is a plus.• Strong knowledge of D365 CE platform, including customization and configuration of Entity, Forms, Views, Business rules, Web Resources, Dashboards, Security Roles, Workflows, Relationships, Ribbon and Chart Customization.• Familiarity with the Power Platform (Power Apps, Power Automate, Power BI).• Knowledge of programming languages such as C#, JavaScript or .NET.• Strong knowledge of data migration and integration tools, including Power Automate and Azure Logic Apps.• Having strong understanding of Software Development Life Cycle and experience working in Agile environment and participating in Agile ceremonies.• Quick learner and adaptive to new and challenging technological environments. Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.• Experience with Agile methodologies (Scrum, SAFe) and DevOps practices.• Microsoft Certified: Dynamics 365 Fundamentals (or higher) preferred.• Strong understanding of software development lifecycle and best practices.• Certifications in related fields are an advantage.• Excellent problem-solving, analytical, and troubleshooting skills.• Excellent communication skills and the ability to collaborate effectively in a team environment.• FMCG Commercial business process awareness will be considered as an advantage• Fluent in written and verbal English ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Product Configuration Lead D365 Customer Engagement (CE)

We are looking for a Senior IAM Engineer to join our dynamic team. This role is responsible for analyzing and understanding IAM/CIAM systems behavior to support issue resolution and propose solutions for evolving business needs. They will work within the IAM scope across SAP backend, Active Directory (AD), and Azure Active Directory (AAD) and explore system capabilities and stay informed on IAM/CIAM trends to drive continuous improvement and enhance system performance. They will also identify and report risks or potential issues to management in a timely manner and will actively participate in agile projects, taking ownership of topics related to IAM/CIAM governance. The Senior IAM Engineer will also support the onboarding of new applications into IAM/CIAM systems via AD, AAD integration, or REST API connections, investigate and propose solutions to challenges within the access control domain, execute and maintain documentation of user access controls, including activities such as user access reviews and recertification processes and define and document standard operating procedures and processes in your area of expertise. This role also serves as the internal single point of contact (SPOC) for IAM-related inquiries, specifically within the Azure environment. YOUR KEY RESPONSIBILITIES:• Empowering<blockquote>o Adept decision-making on IAM topics with the objective to ensure Azure IAM governance.</blockquote>• Thinking Customers<blockquote>o Support the design discussions and proposes solutions to fit customer needs.</blockquote><blockquote>o Identify, analyze and facilitate for solutions to enable business processes in a faster and simpler way.</blockquote>• Fostering Agility<blockquote>o Find untapped opportunities and enable new efficiencies through information technology and improvements in policies and procedures and automation.</blockquote><blockquote>o Manage exceptions effectively.</blockquote><blockquote>o Design RBAC.</blockquote>• Collaborating<blockquote>o Very effective in communication and establishing good relationship with all stakeholders, building trust and respect for the team as a function.</blockquote>• Building Talent<blockquote>o Effectively self-developing own skills and expertise supported by additional trainings if/when needed.</blockquote><blockquote>o Team player with high integrity that leads by personal example. Effective in the communication and motivating the team members.</blockquote>• Drives Impact<blockquote>o Propose and implements automation of processes and activities leading to cost reduction and improved controls.</blockquote><blockquote>o Improve user experience with working with the systems and processes.</blockquote>• KBIs :<blockquote>o IAM requests are at 98% within SLA.</blockquote><blockquote>o Systems and processes are in compliance with internal controls.</blockquote> ARE THESE YOUR SECRET INGREDIENTS?• Skills/Knowledge:<blockquote>o University degree in Information Technology Accounting, Finance, Economics or other relevant.</blockquote><blockquote>o A professional designation (i.e. Microsoft Identity &amp; Access Administrator) is an advantage.</blockquote><blockquote>o Identity and Access Management systems architecture and integrations.</blockquote><blockquote>o User access management processes and automation of access provisioning via AD/AAD or REST API.</blockquote><blockquote>o Technical savvy with analytical skills and ability to proactively lead complex tasks to resolution.</blockquote>• Experience:<blockquote>o Minimum of 3 years of experience in identity and access management domains.</blockquote><blockquote>o Minimum of 2 years of experience in RBAC design and implementation.</blockquote><blockquote>o Experience with Omada and SAP is advantage.</blockquote>• Attitude:<blockquote>o An unwavering desire to follow and enforce policies.</blockquote><blockquote>o High integrity.</blockquote><blockquote>o Team Player.</blockquote><blockquote>o Open and adaptable to different cultures and personalities.</blockquote> ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.And although we have so much to be proud of, we always stay humble. We believe the real magic happens - for us and for you - when we OPEN UP. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Senior IAM Engineer

A&nbsp;Product Functional Lead, Connected Customer and consumer&nbsp;within Digital &amp; Technology Platforms Services (DTPS), acts as the key player in analyzing the business requirement, writing technical &amp; functional specifications &amp; proposing solution design to build &amp; deliver an E2E product that meets business expectations. He/She ensures long-term solution design stability, maintainability, compliance &amp; data integrity according to the CCH landscape &amp; standards. YOUR NEW KEY RESPONSIBILITIES: <ul><li>Collaborate with business and analyses requirements. Turn them into functional/technical specifications, including effort estimation.</li><li>Contribute to the product lifecycle together with the product manager from an E2E perspective from conception to retirement (Business, information, data, systems, financials, delivery &amp; maintenance)</li><li>Act as a role model, strive towards adding value and inspire all stakeholders to deliver beyond set objectives (agility &amp; speed).</li><li>Support development team in understanding the complexity and the sequences of the backlog items</li><li>Create a great working environment through a positive mind-set and can-do attitude in the project team</li></ul><ul><li>Together with the product manager as well as the solution/platform architects and other stakeholders collaborate cross-functionally and validate process compliance of new requirements, provide solutions while targeting simplification and standardization</li><li>Align solution UI/UX aspects with an expert/vendor, align UI/UX proposals with product owner Business stakeholders as well as Countries, plan A/B testing when appropriate</li><li>Support product manager in driving backlog prioritization and help sprint objective definition</li><li>Configure &amp; customize the Product in alignment with Developers/Architects</li><li>Support pro-actively the product team to improve the state of the product based on new capabilities, innovations, usability &amp; performance to ensure best-in-class product delivery.</li><li>Support the functional specification of user stories.</li><li>Work with Architect(s) to validate sizing &amp; estimates with the dev team to ensure accurate sprint planning (on-scope/on-time/on-budget)</li><li>Participate in complex (Cross-Stream, Cross Functional) discussions with stakeholders when determining the functional/technical requirements/capabilities needs to meet business goals.</li><li>Collaborate with business, as well as with external vendors, stakeholders for necessary deliverables. </li></ul>ARE THESE YOUR SECRET INGREDIENTS? <ul><li>University Degree in a relevant area</li><li>5+ years’ experience with SAP ERP, SAP S/4HANA SD and Full Service vending, including business understanding of E2E Autonomous retail.</li><li>At least 1 year of experience in leading teams from a technical perspective.</li></ul><ul><li>Experience in building and support of integrations - sFTP/APIs/SOAP services.</li><li>Knowledge in computer networks, programming principles, computer architectures, software development methodologies, mobile application CI&amp;CO is an advantage.</li><li>Experience in Implementation of support monitoring procedures and tools</li><li>Hands-on design, configuration, testing and go-live experience with SAP FSV, Settlement and billing following company security standards.</li><li>Technical background on how various components are working together (e.g. API connectivity, middleware, etc.); understanding of public cloud applications.</li><li>Awareness of various project management practices (waterfall, agile, hybrid) with working experience with Scaled Agile or similar frameworks being an advantage</li></ul><ul><li>Consumer goods vertical-specific solutions knowledge in the Commercial area (Self-Service Immediate Consumption, Connected Assets, Hot/Cold/Snack Vending, D2C, Customer Asset Management, Promotion Management, DSD and consumer apps integration is an advantage).</li><li>FMCG Commercial and Field Service business process awareness will be considered as an advantage</li><li>Proven ability to work in a multi-cultural environment.</li><li>Strong communication and influencing skills</li><li>English proficiency</li></ul> ABOUT YOUR NEW TEAM We are a family of 33 thousand engaged people. Each and every one of us is the secret ingredient of Coca-Cola HBC - one of the world’s largest bottlers and partner of The Coca-Cola Company. Our every day mission is to delight over 715 million consumers by offering a choice of over 100 iconic global and favorite local brands in the moments that matter, 24 hours a day, 7 days a week. We are a truly empowered and talented team that drives superior results by winning and learning every day in 29 countries, across 3 continents. Our success comes from us working together as one to make a positive difference for the local communities we serve. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE Including and celebrating different people and opinions is embedded in our growth story. We are committed to fostering diverse teams that reflect the communities we serve, and to creating an inclusive environment where everyone’s unique perspectives are valued and heard. By constantly building a diverse and inclusive workplace, we enrich our decision-making and provide ever more innovative solutions and shared value

Product Configuration Lead – Connected Customer and Consumer, Autonomous Retail

A&nbsp;Product Functional Expert, Connected Customer and consumer&nbsp;within Digital &amp; Technology Platforms Services (DTPS), acts as the key player in analyzing the business requirements, writing technical &amp; functional specifications &amp; proposing solution design to build &amp; deliver an E2E product that meets business expectations. He/She ensures long term solution design stability, maintainability, compliance &amp; data integrity according to the CCH landscape &amp; standards. YOUR NEW KEY RESPONSIBILITIES: <ul><li>Collaborate with business and analyses requirements. Turn them into functional/technical specification, including effort estimation.</li></ul><ul><li>Contribute to the product lifecycle together with the product manager from an E2E perspective from conception to retirement (Business, information, data, systems, financials, delivery &amp; maintenance)</li><li>Act as a role model, strive towards adding value and inspire all stakeholders to deliver beyond set objectives (agility &amp; speed).</li><li>Support development team in understanding the complexity and the sequences of the backlog items</li><li>Create a great working environment through positive mind-set and can-do attitude in the project team</li></ul><ul><li>Together with the product manager as well as the solution/platform architects and other stakeholders collaborate cross-functionally and validate process compliance of new requirements, provide solutions while targeting simplification and standardization</li><li>Align solution UI/UX aspects with an expert/vendor, align UI/UX proposals with product owner Business stakeholders as well as Countries, plan A/B testing when appropriate</li><li>Support product manager in driving backlog prioritization and help sprint objective definition</li><li>Configure &amp; customize the Product in alignment with Developers/Architects</li><li>Support pro-actively the product team to improve the state of the product based on new capabilities, innovations, usability &amp; performance to ensure best-in-class product delivery.</li><li>Support the functional specification of user stories.</li><li>Work with Architect(s) to validate sizing &amp; estimates with the dev team to ensure accurate sprint planning (on-scope/on-time/on-budget)</li><li>Participate in complex (Cross-Stream, Cross Functional) discussions with stakeholders when determining the functional/technical requirements/capabilities needs to meet business goals.</li><li>Collaborate with business, as well as with external vendors, stakeholders for necessary deliverables.</li></ul> ARE THESE YOUR SECRET INGREDIENTS? <ul><li>&nbsp;5+ years’ experience with SAP ERP, SAP S/4HANA Customer asset management, Planned Maintenance, IoT, including business understanding of E2E Field Service and Market-to-cash.</li><li>Hands-on design, configuration, testing and go-live experience with SAP Customer assets management and IoT solutions.</li><li>Technical background on how various components are working together (e.g. API connectivity, middleware, etc.); understanding of public cloud applications</li><li>Awareness of various project management practices (waterfall, agile, hybrid) with working experience with Scaled Agile or similar frameworks being an advantage</li><li>Consumer goods vertical-specific solutions knowledge in the Commercial area (Connected Assets, D2C, Customer Asset Management, consumer apps integration is an advantage).</li><li>MCG Commercial business process awareness.</li><li>FMCG Commercial and Field Service business process awareness will be considered as an advantage</li><li>Proven ability to work in a multi-cultural environment.</li><li>Strong communication and influencing skills</li><li>English proficiency</li></ul> ABOUT YOUR NEW TEAM We are a family of 33 thousand engaged people. Each and every one of us is the secret ingredient of Coca-Cola HBC - one of the world’s largest bottlers and partner of The Coca-Cola Company. Our every day mission is to delight over 715 million consumers by offering a choice of over 100 iconic global and favorite local brands in the moments that matter, 24 hours a day, 7 days a week. We are a truly empowered and talented team that drives superior results by winning and learning every day in 29 countries, across 3 continents. Our success comes from us working together as one to make a positive difference for the local communities we serve. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE Including and celebrating different people and opinions is embedded in our growth story. We are committed to fostering diverse teams that reflect the communities we serve, and to creating an inclusive environment where everyone’s unique perspectives are valued and heard. By constantly building a diverse and inclusive workplace, we enrich our decision-making and provide ever more innovative solutions and shared value

Product Configuration Expert – Connected Customer and Consumer, Connected Drink Equipment

As a&nbsp;Site Reliability Engineer, you will play a critical role in ensuring the reliability, scalability, automations and performance of our production systems. You will work closely with our development and operations teams to build and maintain products, improve system reliability, and develop automated solutions to address operational challenges. Your role will involve optimizing platform efficiency, driving faster troubleshooting, and minimizing downtime to deliver superior business outcomes and customer experiences. YOUR KEY RESPONSIBILITIES:• Proactive Improvements:&nbsp;Proactively analyze incident patterns to provide diagnostic insights, helping to identify problems and driving their resolution in collaboration with product team• Complex Problem Troubleshooting:&nbsp;Lead troubleshooting efforts for complex issues in collaboration with support partners, ensuring that problems are resolved permanently (post incident reviews). This includes participation in major crisis whenever such appear (not limited to regular working hours)• Operational Excellence:&nbsp;Collaborate with product teams and influence prioritization and quick implementation of user stories aimed at operational improvements• Automation:&nbsp;Identify and implement automation initiatives to enhance efficiency across technology and support layers, streamlining operations end-to-end.• Observability:&nbsp;Use observability toolbox such as Dynatrace, ServiceNow, Azure Monitor to drive product improvements in performance, availability, incident trends, and MTTR• Collaboration:&nbsp;Collaborate with architects, DevOps, and L3 engineers to find solutions that improve product stability and reduce incidents with proactive, long-term approach• Capacity Planning and Scaling:&nbsp;Plan future capacity needs and ensure that systems can handle increased loads• SRE Community Engagement:&nbsp;Engaged in SRE Community of Practice (driven by SRE Mgr.) to discuss challenges and dependencies, exchange best practices, review KPIs and performance metrics to drive continuous improvement. ARE THESE YOUR SECRET INGREDIENTS?• University bachelor’s or master’s degree• Proven experience in Application development and support and/ or DevOps• 3+ years of professional experience in complex IT landscape and full stack technologies – with focus on mobile and web applications in eCommerce space• Hands-on expertise with software development in Java, Angular, etc.• Experience with SAP Commerce cloud is an advantage• Strong expertise in automation, monitoring, and performance tuning• Experience in Agile delivery methodology and multi-level support environment• Strong collaboration and communication skills, with ability to work effectively across teams• Excellent problem-solving skills and the ability to work under pressure• Fluency in English (written and verbal) ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Site Reliability Engineer - SIRVIS

As a Platform Architect for Manufacturing &amp; Maintenance, you will be responsible for designing and implementing scalable, secure, and robust SAP S/4HANA and non-SAP that integrate seamlessly with our manufacturing processes leveraging cutting-edge technology to enhance operational efficiency and drive sustainable growth. You will work closely with cross-functional teams, including Manufacturing, Maintenance, Engineering, operations, to ensure the successful deployment and operation of Manufacturing &amp; Maintenance systems in align with Cyber Security and IT architecture. YOUR KEY RESPONSIBILITIES:• Architectural Design: Develop and maintain the architectural blueprint for Manufacturing &amp; Maintenance, ensuring alignment with business objectives, industry best practice and engage in risk assessment and mitigation.• Scalability: Ensure Manufacturing &amp; Maintenance solutions are scalable to accommodate future growth and technological advancements• Security: Implement robust security measures to protect Manufacturing &amp; Maintenance systems and data, adhering to industry standards and regulatory requirements.• Strategic View: Provide strategic direction, roadmap and standards within area of responsibility, align with business strategies, Cyber Security and IT/OT architecture and get the necessary alignment and support from business stakeholders• Collaboration: Work closely with Manufacturing, Maintenance, Engineering, operations and external business partners (e.g. technology suppliers and OEM’s) to gather requirements, provide technical guidance, and ensure successful execution. Lead the cross functional alignment needed when big architectural decisions are made in-line with Enterprise Architecture principles and strategic directions• Innovation: Stay updated with the latest trends and advancements in Smart Manufacturing technologies and recommend innovative solutions to enhance our platform.• Creates a roadmap &amp; supports the definition of strategic direction for technologies that enables business driven technology solutions with Product Managers and Enterprise Architecture. Assesses all available solutions to ensure that they are aligned with the strategic directions and fit for purpose, considering the development, customization, integration and maintenance of the technology solutions.• Integration: Design and implement integration solutions of various systems with SAP S/4HANA, ensuring seamless data flow and interoperability.• Documentation: Create and maintain comprehensive documentation for Manufacturing &amp; Maintenance architecture, design decisions, implementation details and provide guidelines in automation.• Identification of enabler Epics for sub-platforms, technology, security and interfaces and ensures capacity allocation for enablers to maintain the architecture runway ARE THESE YOUR SECRET INGREDIENTS?•&nbsp;Education:&nbsp;Bachelor’s or master’s degree in computer science, Engineering, or a related field.•&nbsp;Experience:&nbsp;Minimum of 5 years of experience in platform architecture from an international or manufacturing organization with deep knowledge on manufacturing &amp; maintenance business processes preferable in FMCG. Experience from implementation/realization of IT products and services, including project management and product life cycle management.•&nbsp;Technical Skills:&nbsp;Proficiency in Smart Manufacturing technologies, including SAP S/4HANA PP; PM; Batch Management; Production Execution, cloud platforms (e.g., Azure, AWS) and hybrid on-premise/cloud designs, experience with integrating Internet of Things (IoT) devices and sensors, automation / OT solutions (e.g. MES, PLC systems, SCADA) into manufacturing systems and network infrastructure in different types of industrial process especially in FMCG.• Strong FMCG business process awareness &amp; industry-specific solutions knowledge in the one of the functional areas (Manufacturing, Maintenance, Industry 4.0 systems) proficiency in at least one of the sub-areas listed•&nbsp;Security Knowledge:&nbsp;Strong understanding of cybersecurity principles and practices, including NIST and Zero Trust architecture. Cloud solutions/ SAP Solutions.•&nbsp;Problem-Solving:&nbsp;Excellent analytical and problem-solving skills, with the ability to troubleshoot complex manufacturing &amp; maintenance systems.•&nbsp;Communication: Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.•&nbsp;Certifications:&nbsp;Relevant certifications (e.g., TOGAF, AWS Certified Solutions Architect , international standards like ANSI/ISA95) are a plus.• Strong consultancy skills, knowledge and experience with New Business Functionality projects• Strong vendor management skills, knowledge and experience in vendor selection, contracting, collaboration• Strong communication and influencing skills• Fluent in written and verbal English Preferred Skills:• Experience with machine learning and data analytics in Manufacturing &amp; Maintenance context.• Knowledge of Manufacturing &amp; Maintenance processes and systems, including ERP.• Familiarity with Industry 4.0 concepts and technologies. ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be. And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Platform Architect - Manufacturing & Maintenance

Product Configuration Expert:&nbsp;the key player in analyzing the business requirement, writing technical &amp; functional specifications, proposing solution design and configuring the system to deliver an E2E product that meets business expectations. He/ She ensures long term solution design stability, maintainability, compliance &amp; data integrity according to the CCH landscape &amp; standards. YOUR KEY RESPONSIBILITIES:• Product Lifecycle &amp; Roadmap Mgmt:o The configured epics &amp; features deliver value, meet business objectives and support the product’s roadmapo Contribution to the product lifecycle (from conception to retirement / innovation, new capabilities, continuously improving usability &amp; performance), to the product’s vision, roadmap, backlog and epic / feature prioritization.o Follows the product / feature releases of technology platform(s) used. Active member of selected vendors’ user communities (e.g. external communities of WD, CSOD, Viva); Proactively identify use-cases for the new technologies, new features of technology platforms used• Development &amp; Configuration:o Backlog is always up to date for the product.o Features defined reflecting functionalities to be delivered, and features are turned into user stories; User stories defined.o Configuration to deliver features &amp; stories are aligned with Architects, product technical and functional documentation in placeo Architect’s input incorporated into sizing of user stories; Quality of sizing / effort estimation improves sprint by sprint• User Interaction &amp; Visual Design:o User stories delivered per sprint plan.o Align solution UI/UX aspects with an expert/vendor, align UI/UX proposals with product owner Business stakeholders as well as Countries, plan A/B testing when appropriateo Understands drivers of software usability; uses the best-practice usability check-list during configuration and the configured solution comply with usability best practiceso Feedback continuously obtained via sprint demos, and it is incorporated into the final feature solutiono DevOps mindset is across all agile teams• Quality Assurance &amp; Testing [Mariana Andrea to extend]:o Quality gates establishedo All quality gates passed (e.g. user story testing in test environment, test cases are linked to user stories, failed test retested)o Built-in quality mindset demonstrated, peer reviews utilizedo Candidates for test automation established and automated• Release Management:o Product improvements released reliably.• Platform Service Resolution [Angel &amp; Bratan to review]:o Business continuityo System availabilityo Level 3 (L3) incidents resolved within SLA ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.• Analyzing business requirements and ability to design solutions for relevant business processes• Expert functional knowledge in the respective tech platforms including Cornerstone OnDemand (CSOD).• its integration to other platforms and interface specification,• data structures, data exchange, data consistency and reporting• E2E configuration and customizing of respective solutions, including documentation• Testing, release management, go-live preparation and support• Strong understanding of SAFe, agile delivery frameworks special focus on Customer centricity, Design Thinking, DevOps, developing in cadence• Effective communication, collaboration and influencing/negotiation skills• Curiosity: Desire to understand the business and its processes in depth• Detail-Oriented: Ensuring accuracy in requirements and documentation• Fluent in English, with strong written and verbal communication skills. ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Product Configuration Expert

Solution architect in the Connected Drink Equipment solution area ensures long term stability, performance and continuous evolution of the Connected Drink Equipment and Customer assets management. Candidate shall design E2E solutions across the different architecture layers, functional, technical while ensuring data integrity &amp; compliance with CCH enterprise architecture principles.YOUR NEW KEY RESPONSIBILITIES:<ul><li>Collaborate with the product team &amp; business partners in capturing requirements and translate them into high-level solution design, highlighting the pre-requisites, risks, impact on performance</li><li>Support the creation of a product roadmap based on the continuous evolution of the business &amp; technology trends</li><li>Support the product team by contributing to writing functional &amp; non-functional requirements to allow application development &amp; configuration meets best-in call design patterns &amp; unlock proper solution delivery</li></ul><ul><li>Create &amp; maintain Solution Design for Connected Drink equipment.</li><li>Create &amp; maintain CAM and mobile maintenance application, including Equipment service interfaces with 3rd parties.</li></ul><ul><li>Troubleshoot and resolve technical issues as needed.</li><li>Responsible to document the solution architecture design and capture functional/technical artefacts that describe the E2E solution design using TOGAF principles, using Azure DevOps Wiki.</li><li>Coordinate &amp; collaborate with CCH architect community, security &amp; enterprise architect to ensure validation of the design principles and contribute to continue building the CCH cohesive landscape.</li><li>Ensure proper integration design of the product with cloud solutions where relevant and collaborate with integration teams to provide recommendations and support for design &amp; delivery</li><li>Coordinate with technical architects &amp; Ops teams to ensure proper solutions layers are identified, monitoring is enabled and part of a sustainable &amp; maintainable support model.</li><li>Work very closely with Platform Architect and Tech Lead on Performance Improvements opportunities and new functionalities architecture</li><li>Participate in product assessment (RFI/RFP) and provide technical analysis &amp; recommendations based on internal capabilities / technology trends available in the market.</li><li>Adopt SAFE Agile principles and foster &amp; advocate CI/CDs processes ensuring DevSecOps practices are in the DNA of every product lifecycle</li><li>Stay up-to-date with emerging trends and technologies in the industry.</li><li>Work with Tech Lead and development team to align on code changes that improve the state of the solution architecture to meet Coca-Cola Hellenic business requirements.</li></ul>ARE THESE YOUR SECRET INGREDIENTS?<ul><li>University Degree in computer science or equivalent.</li><li>Min 5 years of experience in working as a Senior Developer or Solution Architect or Business Analyst in the Customer assets management, IoT solutions, Customer Service or Field Services areas in the FMCG industry.</li><li>Proven experience in architecture principles using SOA patterns &amp; TOGAF framework or similar.</li><li>Product experience &amp; hands-on Customer assets management, integration with SAP ERP backend or any similar technology.</li><li>Architecture Certifications on cloud technology or Mobile Applications well appreciated.</li><li>Knowledge of Mobile app development and API.</li><li>Knowledge in computer networks, programming principles, computer architectures, software development methodologies (Agile and SCRUM), cloud development and ops.</li><li>Understand hosting models using hybrid architecture models - on-premise &amp; cloud solutions (Azure, AWS,…) using IaaS, Paas, SaaS and their impact on the product lifecycle</li><li>Experience with Azure DevOps CD/CI Pipelines (ALM).</li><li>Strong understanding and experience in Agile Delivery Methodology. Hands on experience with Scaled Agile framework will be considered as an advantage.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work independently and as part of a team.</li><li>Strong communication and influencing skills.</li><li>English proficiency</li></ul>ABOUT YOUR NEW TEAM:We are a family of 33 thousand engaged people. Each and every one of us is the secret ingredient of Coca-Cola HBC – one of the world’s largest bottlers and partner of The Coca-Cola Company. Our every day mission is to delight over 715 million consumers by offering a choice of over 100 iconic global and favorite local brands in the moments that matter, 24 hours a day, 7 days a week. We are a truly empowered and talented team that drives superior results by winning and learning every day in 29 countries, across 3 continents. Our success comes from us working together as one to make a positive difference for the local communities we serve.AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEIncluding and celebrating different people and opinions is embedded in our growth story. We are committed to fostering diverse teams that reflect the communities we serve, and to creating an inclusive environment where everyone’s unique perspectives are valued and heard. By constantly building a diverse and inclusive workplace, we enrich our decision-making and provide ever more innovative solutions and shared value.

Solution Architect Connected Drink Equipment

The Site Reliability Engineer (SRE) for Logistics &amp; RTM&nbsp;is responsible for enhancing the reliability, performance, and scalability of customer-facing applications. This role emphasizes proactive incident analysis, automation, observability, and collaboration with cross-functional teams to ensure seamless customer experiences. As an SRE, you will work closely with product team, architects, and support teams to implement best practices in operational excellence, automation, and incident management within a complex, multi-cloud environment. YOUR KEY RESPONSIBILITIES:• Proactive Incident Analysis &amp; Operational Improvements:o Analyze incident patterns and trends to gain insights into recurring issues, collaborating with product teams to drive their resolution.o Proactively manage alerts, identify potential problems, and work with cross-functional teams to enhance reliability and performance.o Collaborate with product teams to prioritize operational user stories focused on reliability and performance improvements.o Document operational workflows and troubleshooting guides to support knowledge sharing and team efficiency.• Complex Troubleshooting &amp; Problem Management:o Lead efforts to troubleshoot complex issues in collaboration with third and manufacturer partners, ensuring swift resolution and minimal downtime.o Participate in crisis management and response, including on-call rotations, to address critical incidents impacting the Logistics &amp; Route To Market .• Automation for Efficiency:o Identify automation opportunities across operational tasks to improve efficiency and reduce manual workload.o Collaborate with the cybersecurity team to integrate automated security enhancements into the portal's operations and infrastructure.• Observability and Monitoring:o Use insights from observability tools to optimize incident resolution times, improve application performance, and drive continuous improvement.• Cross-functional Collaboration:o Work closely with architects, , and engineering teams to improve product stability and reduce incidents through proactive solutions. Propose ideas on solution designs and architectures that help improve application reliability or process simplificationo Engage with the Central SRE team, SIAM (Service &amp; Integration Management) manager, and the SRE Community of Practice to share best practices and leverage synergies. ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.• 5+ years of hands-on experience, including configuration, integration &amp; customization for FMCG industry) with SAP Logistics Execution (DSD, Warehouse Management, Shipping, Transportation, etc.• Very good understanding of SAP Inventory, SAP EWM and SAP TM in SAP S/4HANA.• Strong problem-solving skills and the ability to work under pressure during incidents.• Desired Experience in implementing mobile solutions for direct delivery and sale to customers, such as Honeywell Movilizer DSD or Osapiens for Distribution• Desired Experience in implementing Ortec Logistics Execution Optimizer (LEO) or similar product for sophisticated optimization of packing, loading as well as dynamic delivery routes.• Understanding of data governance principles and experience working with business processes frameworks.• Excellent communication and collaboration skills, with the ability to coordinate across cross-functional teams.• Fluent in English, with strong written and verbal communication skills.Preferred Qualifications:• Relevant certifications in SAP or relevant domain application (e.g., , Web administrator• Understanding complex technology stacks, including web and mobile applications,• Experience in automation or scripting for operational efficiency and incident response.• Familiarity with Agile methodologies, with Safe Agile certification strongly preferred.• integration techniques and experience designing data pipelines to secure integration data flow to other modules of SAP and a variety of external systems, including mobile solutions ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Operations Engineer – SAP Logistic

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