Πληροφορική

Χρηματοοικονομικά

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Εμπόριο Λιανικής

Αισθητική / Κομμωτήριο

Διοίκηση Επιχειρήσεων

Βιομηχανική Παραγωγή

Άλλο

Αποθήκη / Logistics

Επαγγέλματα Υγείας

ΜΜΕ / Social Media

Κέντρο Εξυπηρέτησης / Call Center

Ναυτιλία

Εταιρικές Πωλήσεις

Ανθρώπινο Δυναμικό / HR

Αερομεταφορές

Γραμματειακή Υποστήριξη

Εστίαση

Τουρισμός / Ξενοδοχεία

Αθλητισμός / Fitness

Μεταφορές

Marketing

Φροντίδα Ενήλικων / Παιδιών

Φροντίδα Κτιρίων / Σπιτιών

Νομικές Υπηρεσίες

Τέχνες / Πολιτισμός

Εργάτες

Προσωπικό Ασφαλείας

Αγροτική Παραγωγή

Τηλεπικοινωνίες

LastWeek

LastThreeDays

Today

Aoristou

Orismenou

Seasonal

Volunteer

Internship

FullTime

PartTime

OnSite

Hybrid

Remote

&nbsp;For our&nbsp;&nbsp;IKEA Piraeus Shop, we are looking for:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shop Team LeaderResponsibilitiesReporting to the&nbsp;Shop Manager, you will be responsible and accountable for:<ul><li>Creating and offering the best customer service experience by securing high level of commerciality</li><li>securing appropriate availability of every product and no overstock</li><li>Implementing all the agreed actions set in order to improve the Brand capital, the ICSS &amp; the 4 axes indices</li><li>Steering towards maximizing all the commercial KPIs</li><li>Acting as Acting Shop Manager, when needed/required</li><li>Ensuring that all company, legal and health &amp; safety guidelines are followed in all areas of responsibility and at all times</li><li>Closely monitoring, controlling and improving all operating costs and KPIs’ related to the area of responsibility</li><li>Supporting Cashiers' operation and related routines, according to Company's procedures</li><li>Assessing/agreeing/amending the daily/weekly shift schedule, as per Company’s procedures</li><li>Selecting, developing and maintaining a motivated team capable of achieving the agreed objectives</li></ul>Qualifications and Competences Required:<ul><li>Bachelor’s Degree, Preferably in Business Administration</li><li>Good command of the Greek &amp; English language</li><li>Good knowledge of MS Office</li><li>People management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Commercial Thinking</li><li>Customer Focus</li><li>Good planning and organizational skills</li><li>Very good communication and interpersonal skills</li><li>Ability to work under pressure and strict deadlines</li></ul>Qualifications considered as an asset:<ul><li>Knowledge of Microsoft Navision</li></ul>The People we seek:<ul><li>Lead by example constantly looking for new and better ways forward</li><li>Believe in empowering people, taking ownership, making decisions and following through</li><li>Have the courage to question existing solutions and think in unconventional ways</li><li>Have a passion for life at home and retail</li></ul>What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Shop Team Leader

Τα Καθήκοντά ΣουΑναφερόμενος/η στον&nbsp;Safety&nbsp;Team Leader&nbsp;του τμήματος&nbsp;Safety &amp; Security, θα έχεις την ευθύνη για να:• Διασφαλίζεις ότι το κατάστημα είναι ασφαλές για τους εργαζόμενους και τους επισκέπτες• Λειτουργείς αποτρεπτικά για παράνομες πράξεις στο κατάστημα• Χειρίζεσαι αποτελεσματικά συνηθισμένες ερωτήσεις/παράπονα πελατών• Διασφαλίζεις την έγκαιρη και αποτελεσματική αντιμετώπιση τυχόν προβλημάτων και έκτακτων περιστατικών Τα Προσόντα Σου• Απολυτήριο Λυκείου• Καλή γνώση της Αγγλικής γλώσσα• Γνώση Η/Υ• Προσανατολισμός στην εξυπηρέτηση πελατών• Ικανότητα διαχείρισης κρίσεων και δύσκολων καταστάσεων• Ομαδικό πνεύμα και καλή επικοινωνία Τι ΠροσφέρουμεΣτην ΙΚΕΑ, πιστεύουμε στη δύναμη των ανθρώπων και δημιουργούμε ένα περιβάλλον, όπου όλοι μπορούν να αναπτυχθούν και να εξελιχθούν μαζί μας.💰&nbsp;Ανταγωνιστικό Πακέτο Αποδοχών: Με πλήρες πακέτο παροχών &amp; επιπλέον παροχές🩺&nbsp;Υγεία &amp; Ευεξία: Ομαδικό πρόγραμμα ασφάλισης ζωής &amp; ιατρικής κάλυψης💻&nbsp;Ανάπτυξη Υπαλλήλων: 40+ ώρες ετήσιας εκπαίδευσης για συνεχή εξέλιξη🚀&nbsp;Ευκαιρίες Καριέρας: 8/10 θέσεις εργασίας καλύπτονται εσωτερικά🛍️&nbsp;Εκπτώσεις: Προνομιακές τιμές σε προϊόντα ΙΚΕΑ &amp; άλλα brands του Ομίλου Fourlis🍽️&nbsp;Εστιατόριο Εργαζομένων: Παροχή γευμάτων στο εστιατόριο των εργαζομένων σε προνομιακές τιμές🚗Μεταφορική Υποστήριξη: Κάρτες μετακίνησης🌍&nbsp;Συμπεριληπτικό Περιβάλλον: Διεθνής, φιλική και πολυπολιτισμική ομάδα. Οι Άνθρωποι που Αναζητούμε✔&nbsp;Δίνουν το παράδειγμα&nbsp;και αναζητούν συνεχώς βελτιώσεις και καινοτόμες λύσεις.✔&nbsp;Υποστηρίζουν τους συναδέλφους&nbsp;και αναλαμβάνουν πρωτοβουλίες.✔&nbsp;Επικεντρώνονται στον πελάτη&nbsp;και προσφέρουν εξαιρετική εξυπηρέτηση.✔ Έχουν το θάρρος να επαναπροσδιορίσουν υπάρχουσες λύσεις και να σκέφτονται&nbsp;δημιουργικά.✔ Διαθέτουν&nbsp;πάθος&nbsp;για τη ζωή στο&nbsp;σπίτι&nbsp;και το λιανεμπόριο. Ας Κάνουμε Μαζί τη Διαφορά!Γίνε μέλος της οικογένειας ΙΚΕΑ! Στείλε το βιογραφικό σου σήμερα και ξεκίνα το ταξίδι σου μαζί μας.

Υπάλληλος Τμήματος Ασφαλείας

Για τo&nbsp;κατάστημα μας&nbsp;στο&nbsp;Αιγάλεω, αναζητούμε:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Υπεύθυνο/η Τμήματος Πωλήσεων&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(Sales Shopkeeper)&nbsp;Αναφερόμενος στον&nbsp;Sales Coordinator, θα είσαι υπεύθυνος/η&nbsp;για :<ul><li>Την εξασφάλιση του απαιτούμενου κύκλου εργασιών &amp; κερδοφορίας του τμήματος, με βάση τους στόχους που έχουν τεθεί</li><li>Συμβολή στην επίτευξη των στόχων του τμήματος</li><li>Ανάπτυξη και διατήρηση μιας παρακινούμενης ομάδας, ικανής να πετυχαίνει τους στόχους</li><li>Παρακολούθηση και ανάληψη δράσεων για την μεγιστοποίηση των εμπορικών KPIs του τμήματος</li><li>Διασφάλιση της καλύτερης δυνατής εξυπηρέτησης των πελατών ακολουθώντας τις αρχές Active Selling και Meet &amp; Greet και εστίαση στον πελάτη ως πρώτη προτεραιότητα</li><li>Εφαρμογή όλων των&nbsp;ενεργειών που έχουν τεθεί για την περαιτέρω ανάπτυξη&nbsp;του brand της&nbsp;ΙΚΕΑ</li><li>Εξασφάλιση πως όλες οι εταιρικές &amp; νομικές κατευθυντήριες γραμμές για την υγεία και την ασφάλεια τηρούνται σε όλους τους τομείς ευθύνης άνα πάσα στιγμή</li><li>Τακτική παρακολούθηση, έλεγχο και βελτίωση των λειτουργικών εξόδων και των KPIs που σχετίζονται με το τμήμα ευθύνης</li></ul>&nbsp;Απαιτούμενα Προσόντα:<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ (κατα προτίμηση στη Διοίκηση Επιχειρήσεων)</li><li>Καλή γνώση της Αγγλικής γλώσσας</li><li>Καλή γνώση Η/Υ</li><li>Εμπειρία στη διαχείριση ανθρώπων και ομάδων</li><li>Ικανότητες ανάληψης πρωτοβουλιών και επίλυσης προβλημάτων</li><li>Εμπορίκη σκέψη&nbsp;και εστίαση&nbsp;στον πελάτη</li><li>Καλές διαπροσωπικές δεξιότητες</li><li>Ικανότητα εργασίας υπό πίεση και τήρησης των προθεσμιών</li></ul>&nbsp;Επιθυμητά Προσόντα:<ul><li>Εμπειρία τουλάχιστον 3 έτη σε θέση ευθύνης</li><li>Γνώση Microsoft Navision</li></ul>&nbsp;Τι ΠροσφέρουμεΣτην ΙΚΕΑ, πιστεύουμε στη δύναμη των ανθρώπων και δημιουργούμε ένα περιβάλλον, όπου όλοι μπορούν να αναπτυχθούν και να εξελιχθούν μαζί μας.💰&nbsp;Ανταγωνιστικό Πακέτο Αποδοχών: Με πλήρες πακέτο παροχών &amp; επιπλέον παροχές🩺&nbsp;Υγεία &amp; Ευεξία: Ομαδικό πρόγραμμα ασφάλισης ζωής &amp; ιατρικής κάλυψης💻&nbsp;Ανάπτυξη Υπαλλήλων: 40+ ώρες ετήσιας εκπαίδευσης για συνεχή εξέλιξη🚀&nbsp;Ευκαιρίες Καριέρας: 8/10 θέσεις εργασίας καλύπτονται εσωτερικά🛍️&nbsp;Εκπτώσεις: Προνομιακές τιμές σε προϊόντα ΙΚΕΑ &amp; άλλα brands του Ομίλου Fourlis🍽️&nbsp;Εστιατόριο Εργαζομένων: Παροχή γευμάτων στο εστιατόριο των εργαζομένων σε προνομιακές τιμές🚗Μεταφορική Υποστήριξη: Κάρτες μετακίνησης🌍&nbsp;Συμπεριληπτικό Περιβάλλον: Διεθνής, φιλική και πολυπολιτισμική ομάδα. Οι Άνθρωποι που Αναζητούμε✔&nbsp;Δίνουν το παράδειγμα&nbsp;και αναζητούν συνεχώς βελτιώσεις και καινοτόμες λύσεις.✔&nbsp;Υποστηρίζουν τους συναδέλφους&nbsp;και αναλαμβάνουν πρωτοβουλίες.✔&nbsp;Επικεντρώνονται στον πελάτη&nbsp;και προσφέρουν εξαιρετική εξυπηρέτηση.✔ Έχουν το θάρρος να επαναπροσδιορίσουν υπάρχουσες λύσεις και να σκέφτονται&nbsp;δημιουργικά.✔ Διαθέτουν&nbsp;πάθος&nbsp;για τη ζωή στο&nbsp;σπίτι&nbsp;και το λιανεμπόριο. Ας Κάνουμε Μαζί τη Διαφορά!Γίνε μέλος της οικογένειας ΙΚΕΑ! Στείλε το βιογραφικό σου σήμερα και ξεκίνα το ταξίδι σου μαζί μας.

Υπεύθυνος Τμήματος Πωλήσεων

Reporting to the Facilities &amp; Expansion Manager you are responsible and accountable to:&nbsp;<ul><li>&nbsp;Oversee and coordinate the facilities matrix management of maintenance teams across all stores and facilities</li><li>Monitor maintenance and cleaning activities, ensuring efficient contract management of third-party contractors and partners</li><li>Ensure full compliance with safety, environmental, and technical regulations</li><li>Manage budgets, track expenses, and identify cost-saving opportunities</li><li>Collaborate with the Group Procurement Department as needed</li><li>&nbsp;Conduct regular site visits, document findings, and implement necessary actions</li><li>Maintain and update all relevant records related to Facilities Management (FM) and Energy matters</li><li>Support the development and implementation of a detailed energy optimization action plan</li><li>Identify opportunities to reduce the company’s carbon footprint and enhance sustainability</li><li>Implement projects in accordance with the approved RRF plan</li><li>Support the development of the company’s sustainability strategy and promote sustainable practices and solutions</li><li>Ensure adherence to IKEA guidelines and best practices in facilities management</li></ul>&nbsp;What You Bring<ul><li>&nbsp;Bachelor’s degree in mechanical/electrical engineering or a related field</li><li>3-5 years of relevant experience in facilities management, maintenance, or a similar role</li><li>Strong knowledge of safety, environmental, and technical regulations</li><li>Experience in budget management, contract negotiations, and cost optimization</li><li>Ability to work with third-party contractors and manage service agreements</li><li>Excellent problem-solving and decision-making skills</li><li>Strong organizational and project management abilities</li><li>Knowledge of energy efficiency and sustainability initiatives is a plus</li><li>Effective communication and collaboration skills</li></ul>What We OfferAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance💼&nbsp;Pension Plan:&nbsp;Secure your future with our pension plan benefits💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands🍽️&nbsp;Employee Restaurant: Μeals at our employee restaurant with exclusive prices🚗&nbsp;Transportation Support: Transportation cards or toll coverage🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse teamThe People We Are Looking For<ul><li>&nbsp;&nbsp;Lead by example,&nbsp;always striving to find new and better ways to move forward</li><li>&nbsp;&nbsp;Empower others&nbsp;by taking&nbsp;ownership, making decisions, and following through with accountability</li><li>Embrace a&nbsp;hands-on, customer-focused&nbsp;approach, committed to delivering excellent service</li><li>Have the courage to challenge&nbsp;existing solutions&nbsp;and&nbsp;think creatively</li><li>&nbsp;Be&nbsp;passionate&nbsp;about&nbsp;life at home&nbsp;and&nbsp;the retail industry</li></ul>&nbsp;Let’s Make a Difference Together!Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.

Facilities Management Executive

&nbsp;For our&nbsp;Athens Centre&nbsp;Store, we are looking for:&nbsp;&nbsp;&nbsp;&nbsp;Customer Service &amp; Exchanges and Returns Team Leader&nbsp;Reporting to the&nbsp;Customer Relations Manager, the suitable candidate will be responsible and accountable for:<ul><li>Ensuring the implementation of all company policies and routines that apply in your areas of responsibility</li><li>Ensuring that all (company and legal) safety and security guidelines are followed in your areas of responsibility</li><li>Securing the smooth operation of all of the departments in your area of responsibility according to HM procedures</li><li>Implementing the actions agreed in order to improve the ICSS, Brand capital and employee satisfaction indices</li><li>Ensuring that the external services partners (Transportation and Assembly) performance comply with the agreed objectives</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility</li><li>Selecting, developing and maintaining a motivated team capable of producing the agreed objectives</li><li>Monitor and improve the shopping experience for the customer all around the store by compiling, tracking and working with customer comments</li></ul>&nbsp;Qualifications and Competences Required:<ul><li>University Degree</li><li>Very strong Customer Focus</li><li>Good people management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li><li>Ability to work under pressure and strict deadlines</li><li>Good knowledge of English</li><li>Good knowledge of MS Office and Navision</li></ul>&nbsp;Qualifications and Competences Preferred:<ul><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li></ul>&nbsp;What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.<ul><li>💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.</li><li>🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.</li><li>💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.</li><li>🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.</li><li>🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.</li><li>🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;</li><li>🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.</li></ul>&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received

Customer Service Team Leader

Reporting to the&nbsp;Finance Manager Planning and Controlling&nbsp;of the Finance department you are responsible and accountable to:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Analyze the performance of all divisions and propose corrective actions·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare and distribute all company commercial reporting·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure that all finance data (actual, historical, budgets) are correctly monitored&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;by&nbsp;the Company’s financial IT systems·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Handle all issues regarding the insurance company·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist in the preparation of all financial reports·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Perform feasibility studies for new investments and follow up their performance&nbsp;What You Bring<ul><li>University Degree in Finance/ Management</li><li>Excellent knowledge of Greek and English language</li><li>Excellent use of MS Office and especially Excel</li><li>Approx. 3 years working experience in an organized Finance or Reporting department&nbsp;( preferable in the retail sector)</li><li>Achievement drive</li><li>Strong analytical and synthesis skills, experience working with data &amp; KPIs and can easily produce reports (regular or ad hoc)</li><li>Ability to work under pressure and strict deadlines</li></ul>What We OfferAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.🍽️&nbsp;Employee Restaurant: Μeals at our employee restaurant with exclusive prices.🚗&nbsp;Transportation Support: Transportation cards or toll coverage.🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.&nbsp;The People We Are Looking For<ul><li>&nbsp;Lead by example, always striving to find new and better ways to move forward.</li><li>&nbsp;Empower others by taking ownership, making decisions, and following through with accountability.</li><li>Embrace a hands-on, customer-focused approach, committed to delivering excellent service.</li><li>Have the courage to challenge existing solutions and think creatively.</li><li>Be passionate about life at home and the retail industry.</li></ul>&nbsp;Let’s Make a Difference Together!Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.

Business Analyst (Headquarters)

Για τo&nbsp;Κατάστημα&nbsp;ΙΚΕΑ&nbsp;στο&nbsp;The Mall Athens, αναζητούμε:Βοηθός Υπευθύνου Εστιατορίου &amp; ΚαφέΑναφερόμενος/η στον&nbsp;Shop IFB Teamleader&nbsp;, οι κύριες αρμοδιότητές σου είναι:• Παρέχεις / Διασφαλίζεις την καλύτερη δυνατή εξυπηρέτηση στον πελάτη στην περιοχή ευθύνης• Εφαρμόζεις όλες τις συμφωνημένες ενέργειες για τη βελτίωση των δεικτών Brand Capital, της έρευνας ικανοποίησης πελατών (ICSS) όπως και των 4 αξόνων της έρευνας ικανοποίησης εργαζομένων• Εφαρμόζεις τις ρουτίνες και τις διαδικασίες του τμήματος όπως ανατίθενται βάσει των εταιρικών οδηγιών (εστιατόριο, café, παραλαβή/παρακολούθηση αποθεμάτων)• Συμβάλλεις ενεργά, για ένα ευπρεπές, ασφαλές και καθαρό (σαν καινούριο) περιβάλλον σύμφωνα με την εικόνα και τους κανόνες της&nbsp;ΙΚΕΑ• Εφαρμόζεις όλους τους κανόνες Υγιεινής και Ασφάλειας του εστιατορίου (IKEA, HACCP, ISO)Απαραίτητα προσόντα:• Απολυτήριο Λυκείου• Θέτεις τον πελάτη ως προτεραιότητα• Κατανοείς το επιχειρηματικό περιβάλλον• Επιτυγχάνεις αποτελέσματα• Ενστερνίζεσαι το ομαδικό πνεύμα• Λειτουργείς ως φορέας αλλαγής• Κατοχή Πιστοποιητικού Υγείας για επαγγέλματα Εστίασης&nbsp;Επιθυμητά προσόντα:• Γνώση της Αγγλικής Γλώσσας• Γνώση ηλεκτρονικών υπολογιστών• Πτυχίο Ανώτερης ή Ανώτατης Σχολής• Εργασιακή εμπειρία στον τομέα Food &amp; BeveragesΕμείς προσφέρουμε:<ul><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Κάλυψη εξόδων μετακίνησης&nbsp;μέσω χρήσης κάρτας για τα ΜΜΜ</li><li>Πρόγραμμα ιδιωτικής νοσοκομειακής κάλυψης &amp; εκπτώσεις προσωπικού</li><li>Ευκαιρίες εξέλιξης &amp; ανάπτυξης</li><li>Δωρεάν γεύμα ημερησίως</li></ul>

Βοηθός Υπεύθυνου Εστιατορίου & Καφέ Κατάστημα ΙΚΕΑ MALL

As a Viking Shipboard Team Member, you represent Viking’s values and our Service Standard, STAR Service. You are a hospitality professional with a passion for excellence. Viking will empower you with the skills, knowledge and tools to succeed in your role onboard. At Viking, we are committed to each other and our Guests through a shared set of values. We strive to be the best, we always impress our Guests and we care for each other as a family. By working for Viking, you embody our world-class service culture and become a valued part of our Viking Family.&nbsp;PURPOSE OF POSITION<ul><li>The Waiter&nbsp;ensures efficient&nbsp;food and beverage&nbsp;(F&amp;B)&nbsp;operations and maintains high productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>It is your responsibility to create a friendly, guest-orientated service culture to ensure Guest satisfaction.</li></ul>&nbsp;YOUR RESPONSIBILITIES<ul><li>Manage, control and organize the assigned service station, while supervising 2 to 4 Assistant Waiters and/or Café attendants; manage, control &amp; organize room service orders and dispatch, when instructed.</li><li>Manage restaurant reservations and seating requirements, when instructed.</li><li>Conduct stock takes and inventory, according to company procedures, as required.</li><li>Learn and use appropriate food and wine terminology &amp; pronunciation, to enhance the Guest's dining experience; become familiar with menu descriptions and wine lists, in order to discuss items appropriately with guests.</li><li>Have full knowledge of Vikings F&amp;B options &amp; ships activities; present F&amp;B menus to Guests, suggest dinner courses, appropriate wines and answer questions regarding menu and wine selections.</li><li>Relay orders to the Galley, using the MXP Ordering Software; serve courses from the Galley and beverages from various locations, following safe Company Alcohol Serving Policies.</li><li>Serve food and beverages efficiently and in a courteous manner, according to company standards and procedures.</li><li>Prepare and perform F&amp;B activities (i.e. cocktail parties and Tea Time) and special events, as assigned.</li><li>Keep &amp; store any assigned inventory stock, in accordance with set par-levels, following Safety and Sanitation Rules and Regulations.</li><li>Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use; clean &amp; polish equipment, glassware and flatware.</li><li>Ensure&nbsp;mise-en-place&nbsp;for all areas of responsibility are prepared 15 minutes prior to service.</li><li>Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in storing, as assigned or directed.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and sales-oriented service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions&nbsp;and shipboard activities such as events, entertainment and programs.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with&nbsp;all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Take ownership of the assigned areas of responsibilities in any F&amp;B outlet, according to direction from the relevant Supervisor; assist in other departments and/or perform additional duties, as necessary.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>A required minimum of 2 years’ experience as a Waiter or similar position, within a premium brand hospitality environment; must have solid F&amp;B and allergy knowledge</li><li>Must demonstrate the ability to work independently; shipboard experience in the position is required.</li><li>Must be a minimum age of twenty-one (21) years old; physically fit and in good health; must be able to&nbsp;carry heavy items and stand, kneel, and bend for prolonged periods of time.</li><li>Fluent in English - must have excellent English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must be flexible, stress resistant, and a committed team player with an&nbsp;exceptional work ethic.</li><li>Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required.</li></ul>&nbsp;GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>

OCEAN - Waiter

ROLE OVERVIEW<ul><li>Part of our Galley team on our Ocean vessels, the Chef de Partie Sushi supervises and manages the assigned Galley Team for all sushi and Asian food preparation in the World Café, ensuring the smooth operation, presentation and delivery, over the course of service, and that the quality standards &amp; procedures are in line with Company Procedures and STAR Service Standards.</li><li>The Chef de Partie Sushi reports to Sous Chef and Executive Chef.</li></ul>&nbsp;YOUR RESPONSIBILITIES<ul><li>Daily preparation work in the assigned area including filleting fish and preparing sushi to fill the sushi case and Guest orders; maintain proper rotations of products in all chillers to minimize wastage.</li><li>Assist with menu planning &amp; development including creativity &amp; experimentation with new trends, menu ideas &amp; sushi recipes, ensuring compliance with weight &amp; measurement requirements and all</li><li>Public Health Policies.</li><li>Prepare food samples whenever the Executive Chef deem necessary (show plates, tastings, recipe trials, etc.); relieve cooks and help in various areas of the kitchen, as required.</li><li>Oversee the entire Service Line at assigned section during meals hours, ensuring that the food served is in line with Viking STAR Service Standards.</li><li>Prepare requisitions for the daily food production, counterchecking merchandise in Galley Stores to avoid overstocking/wastage of items; countercheck daily deliveries from the Storeroom to ensure its accuracy; control and monitor working hours of Galley personnel assigned to the relevant section.</li><li>Ensure that all menus, recipes, methods and specifications are adhered to, and spot-check the food quality of the assigned venue to ensure that all food outlets &amp; displays are in line with the quality and cleanliness of all Public Health Policies.</li></ul>&nbsp;WHY JOIN VIKING?&nbsp;Elevate Your Career&nbsp;Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp;</li></ul>&nbsp;On board our ship&nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate).&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Crew-only deck, dedicated recreational spaces and activities&nbsp;</li><li>Access to use the guest fitness center during certain hours&nbsp;</li></ul>&nbsp;Employee benefits&nbsp;<ul><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>Tax-free salary</li></ul>&nbsp;YOUR PROFILE<ul><li>A required minimum of five years sushi experience, including at least two years’ experience as a CDP Sushi or similar position, within a premium brand hospitality environment; extensive European culinary training is an advantage.</li><li>Fluent in English and Japanese - must have excellent English and Japanese communication skills to clearly interpret and orate documents, such as menus and recipes.</li><li>Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player Guest-focused, service-oriented, positive personality, professional appearance.</li><li>Impeccable hygiene standards, as well as an excellent knowledge of all Public Health and Sanitary Policies are required.</li><li>Must be at least twenty-one (21) years old, able to physically handle 70+ lbs. (31KGs) on a daily basis, and work a minimum of eleven hours a day, seven days a week.</li></ul>

JAPAN - Japanese Speaking Chef de Partie Sushi

Part of our Food &amp; Beverage team on our River vessels, the Chef de Rang ensures a friendly and professional service in the restaurant, bar, lounge, and the sundeck to the fullest satisfaction of our guests and in accordance with Viking Standards and Operating Procedures. The Chef de Rang reports to Maître D’Hotel.&nbsp;&nbsp;WHAT YOU WILL DO ON BOARD&nbsp;<ul><li>Provide welcoming and sales-oriented service in restaurant, bar, lounge and sundeck&nbsp;</li><li>Ensure correct use of Wait Order System (WOS)&nbsp;</li><li>Execute all F&amp;B activities including functions and special events&nbsp;</li><li>Ensure cleanliness of restaurant, bar, pantry, lounge, sundeck according to HACCP standards&nbsp;</li><li>Participate in onboard training programs and daily menu presentations&nbsp;</li><li>Handle inventory and establish par levels, assist in other departments as required&nbsp;</li></ul>&nbsp;WHY JOIN VIKING?&nbsp;&nbsp;Elevate Your Career&nbsp;Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp;</li></ul>&nbsp;On board our ship&nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate).&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Dedicated crew areas and activities&nbsp;</li><li>Sundeck area for crew use&nbsp;</li><li>Employee benefits&nbsp;</li><li>Paid vacation&nbsp;</li><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>No immediate tax deduction – potential for tax-free salary, depending on nationality&nbsp;</li></ul>&nbsp;ABOUT YOU&nbsp;<ul><li>Minimum High School diploma; hospitality-focused degree is an advantage&nbsp;</li><li>Minimum 2 years experience in upscale cruise line or hotel bar operation&nbsp;</li><li>Fluent in English with excellent oral communication skills&nbsp;</li><li>Discrete and able to handle confidential information&nbsp;</li><li>Well groomed with impeccable hygiene standards; extensive walking and standing required&nbsp;</li><li>Extensive wine and bar knowledge preferred&nbsp;</li><li>Service-oriented, positive personality, and professional appearance&nbsp;</li><li>Flexible, stress-resistant, and committed team player&nbsp;</li></ul>&nbsp;

RIVER - Waiter (Chef de Rang)

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