Εμπόριο Λιανικής

Πληροφορική

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Χρηματοοικονομικά

Αποθήκη / Logistics

Κέντρο Εξυπηρέτησης / Call Center

Εστίαση

Διοίκηση Επιχειρήσεων

Επαγγέλματα Υγείας

Βιομηχανική Παραγωγή

Άλλο

Μεταφορές

Εταιρικές Πωλήσεις

Γραμματειακή Υποστήριξη

Νομικές Υπηρεσίες

Εκπαίδευση

Τέχνες / Πολιτισμός

ΜΜΕ / Social Media

Προσωπικό Ασφαλείας

Ανθρώπινο Δυναμικό / HR

Ναυτιλία

Φροντίδα Κτιρίων / Σπιτιών

Τουρισμός / Ξενοδοχεία

Εργάτες

Marketing

Αισθητική / Κομμωτήριο

Τηλεπικοινωνίες

Αερομεταφορές

Αγροτική Παραγωγή

Αθλητισμός / Fitness

Φροντίδα Ενήλικων / Παιδιών

Φροντίδα Ζώων

LastWeek

LastThreeDays

Today

Aoristou

Seasonal

FullTime

PartTime

OnSite

Hybrid

Remote

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As an&nbsp;Onboarding Automotive Specialist (German and English)&nbsp;in our state-of-the-art location in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.Eligible applicants must already be a Greece resident of and eligible to work in Greece.What You’ll be Doing&nbsp;Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to successfully onboard customers to the client's software. Whether it’s using screen-sharing tools to facilitate Onboarding sessions, consulting on software features or demonstrating practical explanations with compassion and patience, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’ll<ul><li>Assist customers via onboarding software sessions</li><li>Share engaging explanations of features, making customers more confident in their own product knowledge</li><li>Adapt your coaching style depending on the customer's requirements and preferred learning style</li></ul>What You Bring to the Role<ul><li>Fluency in German and English</li><li>Strong attention to detail</li><li>Savvy with tech and software</li><li>Self-sufficient and resilient attitude</li><li>Confident and adaptable communication and coaching skills</li><li>Engaging presentation skills</li><li>Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently</li></ul>What You Can Expect<ul><li>Knowledgeable, encouraging, supporting and present leadership&nbsp;</li><li>Diverse and community minded organization</li><li>Career-growth and lots of learning opportunities for aspiring minds</li><li>25 days annual leave per year </li><li>Excellent premises during training and when you come to the site for employee engagement activities in Athens, Syngrou Fix metro station </li><li>And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you</li></ul>A Bit More About Your RoleWe’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

German-English Automotive Onboarding Specialist

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;French-English Business Development Sales Representative working on site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be Doing Are you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.&nbsp;During a Typical Day, You’ll<ul><li>Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media</li><li>Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity</li><li>Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions</li><li>Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel</li></ul>What You Bring to the Role<ul><li>1+ years of applied sales experience</li><li>Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling &nbsp;</li><li>Excellent verbal and written communication skills in English and French</li><li>Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media</li><li>Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel</li><li>Being a collaborative Team Player, competent in working collaboratively with sales teams and other stakeholders</li><li>Confidence in utilizing sales development tools and CRM systems</li></ul>What You Can Expect<ul><li>Consistent workweek from Monday to Friday, enabling a healthy work-life balance</li><li>Inclusive culture and community focus, we foster inclusivity and encourage community engagement</li><li>Individualized career growth and development which means if its important to you, its important to us.&nbsp; Yes, you'll receive the training and support you need to succeed in this role... and there's more.&nbsp; You wish to be a leader in the future, we've got the skills.&nbsp; Want to develop a particular skill? We have 1000s of free courses you can take any time.&nbsp; Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.</li><li>Competitive compensation package based on work experience: salary commensurate with skills and expertise, performance-based bonuses, Sign-on bonus for top talent, compensation for notice period to facilitate smooth transition and integration</li><li>25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience</li><li>Visit https://mybenefits.ttec.com for more information.</li></ul>A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

French-English Business Development Sales Representative

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;German-English Business Development Sales Representative working on site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be Doing Are you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.&nbsp;During a Typical Day, You’ll<ul><li>Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media</li><li>Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity</li><li>Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions</li><li>Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel</li></ul>What You Bring to the Role<ul><li>1+ years of applied sales experience</li><li>Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling &nbsp;</li><li>Excellent verbal and written communication skills in English and German</li><li>Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media</li><li>Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel</li><li>Being a collaborative team player, competent in working collaboratively with sales teams and other stakeholders</li><li>Confidence in utilizing sales development tools and CRM systems</li></ul>What You Can Expect<ul><li>Consistent workweek from Monday to Friday, enabling a healthy work-life balance</li><li>Inclusive culture and community focus, we foster inclusivity and encourage community engagement</li><li>Individualized career growth and development which means if its important to you, its important to us.&nbsp; Yes, you'll receive the training and support you need to succeed in this role... and there's more.&nbsp; You wish to be a leader in the future, we've got the skills.&nbsp; Want to develop a particular skill? We have 1000s of free courses you can take any time.&nbsp; Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.</li><li>Competitive compensation package based on work experience: salary commensurate with skills and expertise, performance-based bonuses, Sign-on bonus for top talent, compensation for notice period to facilitate smooth transition and integration</li><li>25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience</li><li>Visit https://mybenefits.ttec.com for more information.</li></ul>A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

German-English - Business Development Sales Representative

Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;Italian.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.</li><li>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.</li><li>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.</li><li>Comfortable prioritising competing workload demands to ensure the meeting of sales targets.</li><li>Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.</li><li>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.</li><li>Document all relevant prospect and customer interactions on CRM (Salesforce).</li><li>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.</li><li>Review and report daily, monthly and quarterly metrics to help achieve sales goals.</li><li>Provide accurate customer success to Managers in a clear and concise way.</li><li>Partner with colleagues to facilitate best-practice sharing and continual learning.</li></ul>Requirements:&nbsp;<ul><li>2+ years of hands-on, customer-facing experience in B2B digital sales, engaging directly with business clients.</li><li>2+ years in a customer service role, ideally within the technology or advertising sales industry.</li><li>Fluent level of English and Italian.</li><li>Ideally, this experience will have been gained in a new business, customer acquisitions environment.</li><li>Proven ability to unlock high-potential budget opportunities and grow customer investment over time.</li><li>Marketing knowledge gained in a professional or educational setting.</li><li>Skilled at competitive selling to win new business based a strong knowledge of the digital advertising ecosystem.</li><li>Exceptional verbal and written communication skills: ability to articulate complex concepts and idea into a simple and understandable format.</li><li>Ability to think creatively and react quickly to tailor messaging to different conversations.</li><li>Ambition, confidence, fearless outgoing attitude - a self-starter with a competitive growth mindset.</li><li>Strong time-management skills and the ability to work independently.</li><li>Comfortable in a constantly changing fast paced start-up environment.</li><li>Confident using technology and speaking on the phone and zoom meetings.</li><li>Salesforce experience / prior exposure to a CRM tool.</li><li>Proven ability to influence others and create a sense of urgency.</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>Achievable monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

Italian speaking Lead Generation Specialist

Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;French.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.</li><li>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.</li><li>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.</li><li>Comfortable prioritising competing workload demands to ensure the meeting of sales targets.</li><li>Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.</li><li>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.</li><li>Document all relevant prospect and customer interactions on CRM (Salesforce).</li><li>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.</li><li>Review and report daily, monthly and quarterly metrics to help achieve sales goals.</li><li>Provide accurate customer success to Managers in a clear and concise way.</li><li>Partner with colleagues to facilitate best-practice sharing and continual learning.</li></ul>Requirements:&nbsp;<ul><li>2+ years of hands-on, customer-facing experience in B2B digital sales, engaging directly with business clients.</li><li>2+ years in a customer service role, ideally within the technology or advertising sales industry.</li><li>Fluent level of English and French.</li><li>Ideally, this experience will have been gained in a new business, customer acquisitions environment.</li><li>Proven ability to unlock high-potential budget opportunities and grow customer investment over time.</li><li>Marketing knowledge gained in a professional or educational setting.</li><li>Skilled at competitive selling to win new business based a strong knowledge of the digital advertising ecosystem.</li><li>Exceptional verbal and written communication skills: ability to articulate complex concepts and idea into a simple and understandable format.</li><li>Ability to think creatively and react quickly to tailor messaging to different conversations.</li><li>Ambition, confidence, fearless outgoing attitude - a self-starter with a competitive growth mindset.</li><li>Strong time-management skills and the ability to work independently.</li><li>Comfortable in a constantly changing fast paced start-up environment.</li><li>Confident using technology and speaking on the phone and zoom meetings.</li><li>Salesforce experience / prior exposure to a CRM tool.</li><li>Proven ability to influence others and create a sense of urgency.</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>Achievable monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

French speaking Lead Generation Specialist

Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;Dutch.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.</li><li>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.</li><li>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.</li><li>Comfortable prioritising competing workload demands to ensure the meeting of sales targets.</li><li>Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.</li><li>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.</li><li>Document all relevant prospect and customer interactions on CRM (Salesforce).</li><li>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.</li><li>Review and report daily, monthly and quarterly metrics to help achieve sales goals.</li><li>Provide accurate customer success to Managers in a clear and concise way.</li><li>Partner with colleagues to facilitate best-practice sharing and continual learning.</li></ul>Requirements:&nbsp;<ul><li>2+ years of hands-on, customer-facing experience in B2B digital sales, engaging directly with business clients.</li><li>2+ years in a customer service role, ideally within the technology or advertising sales industry.</li><li>Fluent level of English and Dutch.</li><li>Ideally, this experience will have been gained in a new business, customer acquisitions environment.</li><li>Proven ability to unlock high-potential budget opportunities and grow customer investment over time.</li><li>Marketing knowledge gained in a professional or educational setting.</li><li>Skilled at competitive selling to win new business based a strong knowledge of the digital advertising ecosystem.</li><li>Exceptional verbal and written communication skills: ability to articulate complex concepts and idea into a simple and understandable format.</li><li>An ability to think creatively and react quickly to tailor messaging to different conversations.</li><li>Ambition, confidence, fearless outgoing attitude - a self-starter with a competitive growth mindset.</li><li>Strong time-management skills and the ability to work independently.</li><li>Comfortable in a constantly changing fast paced start-up environment.</li><li>Confident using technology and speaking on the phone and zoom meetings.</li><li>Salesforce experience / prior exposure to a CRM tool.</li><li>Proven ability to influence others and create a sense of urgency.</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>Achievable monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

Dutch speaking Lead Generation Specialist

Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;German.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.</li><li>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.</li><li>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.</li><li>Comfortable prioritising competing workload demands to ensure the meeting of sales targets.</li><li>Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.</li><li>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.</li><li>Document all relevant prospect and customer interactions on CRM (Salesforce).</li><li>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.</li><li>Review and report daily, monthly and quarterly metrics to help achieve sales goals.</li><li>Provide accurate customer success to Managers in a clear and concise way.</li><li>Partner with colleagues to facilitate best-practice sharing and continual learning.</li></ul>Requirements:&nbsp;<ul><li>2+ years of hands-on, customer-facing experience in B2B digital sales, engaging directly with business clients.</li><li>2+ years in a customer service role, ideally within the technology or advertising sales industry.</li><li>Fluent level of English and German.</li><li>Ideally, this experience will have been gained in a new business, customer acquisitions environment.</li><li>Proven ability to unlock high-potential budget opportunities and grow customer investment over time.</li><li>Marketing knowledge gained in a professional or educational setting.</li><li>Skilled at competitive selling to win new business based a strong knowledge of the digital advertising ecosystem.</li><li>Exceptional verbal and written communication skills: ability to articulate complex concepts and idea into a simple and understandable format.</li><li>Ability to think creatively and react quickly to tailor messaging to different conversations.</li><li>Ambition, confidence, fearless outgoing attitude - a self-starter with a competitive growth mindset.</li><li>Strong time-management skills and the ability to work independently.</li><li>Comfortable in a constantly changing fast paced start-up environment.</li><li>Confident using technology and speaking on the phone and zoom meetings.</li><li>Salesforce experience / prior exposure to a CRM tool.</li><li>Proven ability to influence others and create a sense of urgency.</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>Achievable monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>

German speaking Lead Generation Specialist

How would you like to work behind the scenes with some of the most innovative brands to deliver exceptional customer experiences? Are you a problem solver? Do you like making meaningful connections with people? No, this isn’t too good to be true. This is what it’s like when you join IntouchCX’s Athens, Greece team.&nbsp;Our Polish-speaking Customer Service Agents are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success.&nbsp;Requirements&nbsp;Working as a Customer Service Representative (Polish-English), You Have:<ul><li>Polish/English Bilingual is a must.</li><li>High school diploma (or equivalent)</li><li>6 months – 1 year of customer service experience</li><li>Call center experience (strong asset)</li><li>Effective communication skills</li><li>The ability to sit for long periods of time</li></ul>Benefits of Working as a Customer Service Representative (Polish-English):<ul><li>Industry-leading benefits like:</li><li>Medical and life insurance</li><li>In &amp; out of hospital benefits</li><li>Mental health support line</li><li>20-26 paid days off per year</li><li>On-site occupational physician</li><li>Monthly meal vouchers</li><li>Career path planning &amp; E-learning career development platform</li><li>Weekly coaching sessions</li><li>Global incentive programs</li><li>Fun, supportive work environment</li><li>Opportunity to be part of a rapidly expanding global company</li><li>Amazing career growth opportunities</li></ul>

Customer Service Representative (Polish-English)

We’re looking for a Team Lead (Supervisor) to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our partners’ brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training&nbsp;and career pathing plans.&nbsp;As Team Lead (Supervisor), You Will…&nbsp;<ul><li>Manage and supervise CSRs&nbsp;</li><li>Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees</li><li>Manage operational performance to meet Key Performance Indicators (KPIs) and Service Level Agreements</li><li>Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas</li><li>Use critical thinking to develop solutions to improve business performance and partner success</li><li>Motivate teams through relationship building and real-time coaching</li><li>Develop incentive programs to motivate CSRs to achieve desired outcomes</li><li>Coordinate changes in staffing schedules by collaborating with the Operations Support Team/and or Workforce Management Team</li><li>Collaborate with other departments within the organization (HR, IT, etc) to properly resolve issues&nbsp;</li><li>Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings</li><li>Gain expert level knowledge on all partner products and promotions</li><li>Demonstrate a positive work ethic and commitment to achieve the best possible outcomes</li><li>Act as a role model and exemplify our 10 Things (cultural values)</li></ul>&nbsp;As Team Lead (Supervisor), You Have…&nbsp;<ul><li>High school diploma or equivalent (required)</li><li>Some post-secondary education or completion of a post-secondary degree with a major in Business (combination of education and work experience will also be considered)&nbsp;</li><li>1-2 years of experience in the contact center and/or customer service industry, with at least 1 year in a Team Lead/Supervisory role</li><li>Experience dealing with escalated issues in a contact center capacity&nbsp;</li><li>The ability to type 30 WPM with accuracy</li><li>Basic knowledge of Google Suite (Sheets, Slides, Docs, Drive) is an asset</li><li>The ability to use spreadsheet applications to maintain and develop operational reporting</li><li>Exceptional time management, organizational and prioritization skills to complete work in a timely manner</li><li>Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment</li><li>The ability to work a variety of shifts, including days, evenings and holidays&nbsp;</li></ul>

Team Lead (Supervisor)

We’re looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our partners’ brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training&nbsp;and career pathing plans.&nbsp;As Team Lead (French/English Bilingual), You Will…&nbsp;<ul><li>Manage and supervise CSRs&nbsp;</li><li>Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees</li><li>Manage operational performance to meet Key Performance Indicators (KPIs) and Service Level Agreements</li><li>Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas</li><li>Use critical thinking to develop solutions to improve business performance and partner success</li><li>Motivate teams through relationship building and real-time coaching</li><li>Develop incentive programs to motivate CSRs to achieve desired outcomes</li><li>Coordinate changes in staffing schedules by collaborating with the Operations Support Team/and or Workforce Management Team</li><li>Collaborate with other departments within the organization (HR, IT, etc) to properly resolve issues&nbsp;</li><li>Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings</li><li>Gain expert level knowledge on all partner products and promotions</li><li>Demonstrate a positive work ethic and commitment to achieve the best possible outcomes</li><li>Act as a role model and exemplify our 10 Things (cultural values)</li></ul>&nbsp;As Team Lead (French/English Bilingual), You Have…&nbsp;<ul><li>High school diploma or equivalent (required)</li><li>Some post-secondary education or completion of a post-secondary degree with a major in Business (combination of education and work experience will also be considered)&nbsp;</li><li>Must be fluent in French and English, written and oral</li><li>1-2 years of experience in the contact center and/or customer service industry, with at least 1 year in a Team Lead/Supervisory role</li><li>Experience dealing with escalated issues in a contact center capacity&nbsp;</li><li>The ability to type 30 WPM with accuracy</li><li>Basic knowledge of Google Suite (Sheets, Slides, Docs, Drive) is an asset</li><li>The ability to use spreadsheet applications to maintain and develop operational reporting</li><li>Exceptional time management, organizational and prioritization skills to complete work in a timely manner</li><li>Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment</li><li>The ability to work a variety of shifts, including days, evenings and holidays</li></ul>

Team Lead (French/English Bilingual)

Job Ads Ελλάδα - Page 2

german-english automotive onboarding specialist

TTEClife

french-english business development sales representative

TTEClife

german-english - business development sales representative

TTEClife

italian speaking lead generation specialist

Concentrix Greece

french speaking lead generation specialist

Concentrix Greece

dutch speaking lead generation specialist

Concentrix Greece

german speaking lead generation specialist

Concentrix Greece

customer service representative (polish-english)

IntouchCX

team lead (supervisor)

IntouchCX

team lead (french/english bilingual)

IntouchCX