Πληροφορική

Χρηματοοικονομικά

Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Διοίκηση Επιχειρήσεων

Άλλο

Αποθήκη / Logistics

Βιομηχανική Παραγωγή

Κέντρο Εξυπηρέτησης / Call Center

ΜΜΕ / Social Media

Επαγγέλματα Υγείας

Αερομεταφορές

Μεταφορές

Εταιρικές Πωλήσεις

Ανθρώπινο Δυναμικό / HR

Αθλητισμός / Fitness

Γραμματειακή Υποστήριξη

Φροντίδα Κτιρίων / Σπιτιών

Marketing

Εστίαση

Τουρισμός / Ξενοδοχεία

Νομικές Υπηρεσίες

Τέχνες / Πολιτισμός

Ναυτιλία

Προσωπικό Ασφαλείας

Αγροτική Παραγωγή

Αισθητική / Κομμωτήριο

Εργάτες

Τηλεπικοινωνίες

LastWeek

LastThreeDays

Today

Aoristou

FullTime

OnSite

Hybrid

Remote

Τα Καθήκοντά ΣουΑναφερόμενος/η στην&nbsp;Customer Care Team Leader&nbsp;του τμήματος&nbsp;Customer Relations, θα έχεις την ευθύνη για να:• Παρέχεις την καλύτερη δυνατή εξυπηρέτηση στον πελάτη• Παρακολουθείς το επίπεδο της παρεχόμενης εξυπηρέτησης από τους εξωτερικούς συνεργάτες (Μεταφορικές εταιρείες και Συναρμολόγηση) σε σχέση με τις απαιτήσεις και προδιαγραφές της εταιρείας• Συμβάλλεις ενεργά για ένα ευπρεπές, ασφαλές και καθαρό (σαν καινούριο) περιβάλλον σύμφωνα με την εικόνα και τους κανόνες της ΙΚΕΑ.• Εφαρμόζεις τις ρουτίνες και τις διαδικασίες του τμήματος όπως ανατίθενται βάσει των εταιρικών οδηγιών. Τα Προσόντα Σου• Απολυτήριο Λυκείου• Καλή γνώση της Αγγλικής γλώσσα. Επιπλέον ξένες γλώσσες θα θεωρηθούν επιπρόσθετο προσόν• Γνώση Η/Υ• Επιθυμητή Γνώση Navision &amp; CRM• Προηγούμενη εμπειρία σε παρόμοιο ρόλο ή σε τηλεφωνικό κέντρο• Προσανατολισμός στην εξυπηρέτηση πελατών• Αποτελεσματικότητα, προγραμματισμός &amp; οργάνωση• Ικανότητα διαχείρισης κρίσεων και δύσκολων καταστάσεων• Ομαδικό πνεύμα και καλή επικοινωνία Τι ΠροσφέρουμεΣτην ΙΚΕΑ, πιστεύουμε στη δύναμη των ανθρώπων και δημιουργούμε ένα περιβάλλον, όπου όλοι μπορούν να αναπτυχθούν και να εξελιχθούν μαζί μας.💰&nbsp;Ανταγωνιστικό Πακέτο Αποδοχών: Με πλήρες πακέτο παροχών &amp; επιπλέον παροχές🩺&nbsp;Υγεία &amp; Ευεξία: Ομαδικό πρόγραμμα ασφάλισης ζωής &amp; ιατρικής κάλυψης💻&nbsp;Ανάπτυξη Υπαλλήλων: 40+ ώρες ετήσιας εκπαίδευσης για συνεχή εξέλιξη🚀&nbsp;Ευκαιρίες Καριέρας: 8/10 θέσεις εργασίας καλύπτονται εσωτερικά🛍️&nbsp;Εκπτώσεις: Προνομιακές τιμές σε προϊόντα ΙΚΕΑ &amp; άλλα brands του Ομίλου Fourlis🍽️&nbsp;Εστιατόριο Εργαζομένων: Παροχή γευμάτων στο εστιατόριο των εργαζομένων σε προνομιακές τιμές🚗Μεταφορική Υποστήριξη: Κάρτες μετακίνησης🌍&nbsp;Συμπεριληπτικό Περιβάλλον: Διεθνής, φιλική και πολυπολιτισμική ομάδα. Οι Άνθρωποι που Αναζητούμε✔&nbsp;Δίνουν το παράδειγμα&nbsp;και αναζητούν συνεχώς βελτιώσεις και καινοτόμες λύσεις.✔&nbsp;Υποστηρίζουν τους συναδέλφους&nbsp;και αναλαμβάνουν πρωτοβουλίες.✔&nbsp;Επικεντρώνονται στον πελάτη&nbsp;και προσφέρουν εξαιρετική εξυπηρέτηση.✔ Έχουν το θάρρος να επαναπροσδιορίσουν υπάρχουσες λύσεις και να σκέφτονται&nbsp;δημιουργικά.✔ Διαθέτουν&nbsp;πάθος&nbsp;για τη ζωή στο&nbsp;σπίτι&nbsp;και το λιανεμπόριο. Ας Κάνουμε Μαζί τη Διαφορά!Γίνε μέλος της οικογένειας ΙΚΕΑ! Στείλε το βιογραφικό σου σήμερα και ξεκίνα το ταξίδι σου μαζί μας.

Yπάλληλος Central Customer Care

Based in Athens, Greece, the successful candidate will be managing client calls, providing accurate information about the clinic’s services, and actively promoting solutions to secure client engagement and sales.Key activities and responsibilities of this role include:<ul><li>Handling inbound and outbound calls, presenting, promoting and selling the clinic’s products, services and solutions</li><li>Assessing client needs and providing accurate assistance and information tailored to their requirements</li><li>Accurately logging all client interactions and maintaining up-to-date records in the CRM system</li><li>Building trust and rapport with potential clients to encourage loyalty and long-term relationships</li><li>Delivering exceptional customer service in a professional and courteous manner</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree</li><li>1–2 years of experience in a call center or customer support role</li><li>Knowledge of Microsoft Office suite (Word, Excel)</li><li>Familiarity with ERP or CRM software is highly desirable</li><li>Fluent in Greek and proficient in English, both written and verbal</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong communication and persuasion skills, with the ability to build trust and engage clients over the phone</li><li>Service-oriented mindset with excellent problem-solving abilities</li><li>Positive and professional attitude, thriving in a fast-paced environment</li><li>Highly organized with the ability to manage tasks independently or as part of a collaborative team</li></ul>

Call Center Sales Agent int-0258

SKY express, the fastest-growing Greek airline, is currently seeking for ambitious Call Center Agents living in Thessaloniki who will join remotely our Call Center team and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit himself to exceed our customers’ expectations. Key responsibilities:<ul><li>Respond to customers’ needs through e-mails and inbound calls</li><li>Book tickets</li><li>Perform booking changes and ticket cancellations</li><li>Provide information to customers, agents, and airport stations</li></ul>Skill set:<ul><li>Customer oriented</li><li>Communication and negotiation skills</li><li>Result driven</li><li>Ability to work under pressure</li><li>Multi-tasking</li><li>Team player</li></ul>Requirements:<ul><li>Experience in Customer Service</li><li>Excellent command of the Greek &amp; English language</li><li>PC knowledge</li><li>A quiet place to work at home with a strong internet connection</li></ul>A Bachelor’s degree and knowledge of any foreign language will be considered an advantage.If you consider yourself an enthusiastic professional that wishes to become a part of the fastest – growing and greenest Greek airline, please send us your CV.Applicants are requested to attach their CVs in PDF format ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.

REMOTE CALL CENTER AGENT (Thessaloniki based)

SKY express, the fastest-growing Greek airline, is currently seeking for ambitious Customer Care Agents who will join our Customer Care department and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit him/herself to exceed our customers’ expectations.Key responsibilities:<ul><li>Provides friendly service and maintains positive relationships with our customers.</li><li>Interacts with Customers in a kind and helpful manner through digital and physical channels to retrieve feedback and act upon to build and maintain customer loyalty.</li><li>Cares for Customers to have a positive post-flight experience through quick issue resolution within guidelines established by the Company.</li><li>Administers Customers’ claims in line with SKY express internal policies and applicable regulations.</li></ul>Skill set:<ul><li>Customer oriented.</li><li>Communication and negotiation skills</li><li>Result driven</li><li>Ability to work under pressure</li><li>Multi-tasking</li><li>Team player</li></ul>Requirements:<ul><li>Experience in Customer Service.</li><li>Excellent verbal &amp; written communication skills in English</li><li>Ability to work on Microsoft Windows &amp; Office applications</li></ul>A Bachelor’s degree and knowledge of any foreign language will be considered an advantage.Applicants are requested to attach their CVs in PDF format ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.

Customer Care Agent (ATH based)

We are looking for anCUSTOMER TECHNICAL SUPPORT &amp; SPECIFICATIONS ENGINEERto join our team at Oinofyta, Viotia As a Customer Technical Support &amp; Specifications Engineer you’ll be acting as a technical champion for our sales team. You'll leverage your expertise to educate customers involved in material selection, guiding them towards incorporating our best-in-class materials during the specification phase. By empowering customers with technical knowledge, you'll contribute to increased brand awareness and product demand, driving overall business growth.&nbsp;Responsibilities<ul><li>Understand customer requirements, determine the best solutions, and effectively communicate the value proposition of those solutions</li><li>Respond promptly to customer requests for proposals, develop designs and product specification to match the needs of the project or application and address professionally their inquiries and concerns</li><li>Cooperation with service centers - subcontractors for mockups and value engineering proposals</li><li>Develop &amp; maintain professional relationships with key accounts including Investors-Developers, Architects, General Contractors, Façade Consultants and Façade contractors</li><li>Develop business on project basis</li><li>Provide customer training and implementation assistance based on our products and services</li><li>Representation in events and activities (Façade Conferences, Webinars, technical committees)</li><li>Provide shoulder-to-shoulder knowledge transfer or training to implementation teams</li></ul> Qualifications<ul><li>BSc degree in Engineering (Civil, Architecture etc.)&nbsp;</li><li>MSc in Architecture or Engineering would be an asset</li><li>Knowledge of CAD programs</li><li>Excellent command of English language, both verbally and written</li><li>Knowledge of German, Italian, or French will be highly appreciated</li><li>At least five&nbsp;years of proven professional experience in aluminum façade materials and solutions</li><li>At least five&nbsp;years of proven professional experience in international industrial sales</li><li>Available for traveling as required</li></ul> Skills<ul><li>Excellent communication, presentation, interpersonal and negotiation skills</li><li>Project management, organization, and results orientation mindset</li><li>Ability to work independently and as part of a team</li><li>Multi-tasking and ability to work under tight deadlines</li></ul>&nbsp;Benefits<ul><li>Competitive compensation package and a wide range of benefits</li><li>Continuous training</li></ul>

CUSTOMER TECHNICAL SUPPORT & SPECIFICATIONS ENGINEER (2806)

In this position, you will be responsible for analyzing the performance of BPO vendors to ensure the highest quality of customer experience while supporting stable and efficient operations. You will also play a key role in cross-functional collaboration and problem-solving to support external teams and frontline escalations.&nbsp;Key Responsibilities:Collaborate with internal and external stakeholders to ensure excellent customer supportProvide specialized support for complex issues beyond frontline capabilitiesIdentify and recommend process improvementsParticipate in daily alignmentCommunicate with customers when necessary&nbsp;&nbsp;Requirements<ul><li>2+ years of experience in online customer service or back-office roles</li><li>Strong analytical, prioritization, and active listening skills</li><li>Proficiency in MS Office and G-Suite</li><li>Advanced communication skills</li><li>Availability to work rotating shifts (including weekends and holiday),– with at least 1 weekend off per month)</li><li>Fluency in Dutch or Flemish and English</li></ul>&nbsp;Benefits&nbsp;Hybrid working model (3 days at the office, 2 days from home – flexible scheduling)&nbsp;Dedicated onboarding buddy&nbsp;Competitive salary: €1500–€1650 gross/month (based on experience) x14 salaries/year&nbsp;€90/month net meal allowance&nbsp;Annual performance bonus scheme&nbsp;Private life and health insurance for you and your family&nbsp;Unlimited access to Udemy and ongoing training opportunitiesStart Date:&nbsp;July&nbsp;Make it your Next Job Without Boundaries!

Backoffice Agent- Dutch or Flemish

We are offering a great work experience in Athens, Greece for a role as a Finnish Customer Advisor.&nbsp;Why a Customer Advisor role is great for your professional and personal development:<ul><li>Live in Athens and embrace multicultural experiences and meet people from all around the world</li><li>Represent a global brand</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;<ul><li>Understand Customers Needs and developing Problem Solving skills</li><li>Provide the best customer experience through Email, Chat or Phone</li><li>Be a specialist in the product/ service you represent</li></ul>RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Finnish, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful and Sunny Athens</li><li>Lots of Fun and Life Experience</li><li>Skyrock Growth with a 12-month renewable contract</li><li>Relocation Package is included:</li><li>Hotel Accommodation for the first 2 weeks</li><li>Support from local real estate agencies to find accommodation</li></ul>&nbsp;Ready to embrace a journey in the Hellenic World?Make it your Next Job Without Boundaries!:::::::::::::::::::::::::::::::::::::::::::::::::::

Finnish Customer Advisor

Why a Customer Advisor role is great for your professional and personal development:<ul><li>Live in Athens and embrace multicultural experiences and meet people from all around the world</li><li>Represent a global brand</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;<ul><li>Understand Customers Needs and developing Problem Solving skills</li><li>Provide the best customer experience through Email, Chat or Phone</li><li>Be a specialist in the product/ service you represent</li></ul>RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Swedish, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful and Sunny Athens</li><li>Lots of Fun and Life Experience</li><li>Skyrock Growth with a 12-month renewable contract</li><li>Relocation Package is included:</li><li>Hotel Accommodation for the first 2 weeks</li><li>Support from local real estate agencies to find accommodation</li></ul>&nbsp;Ready to embrace a journey in the Hellenic World?Make it your Next Job Without Boundaries!::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

Swedish Customer Advisor

We are offering a great work experience in amazing Athens, Greece for a role as a Swedish Banking Advisor.&nbsp;Why a Banking Advisor role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of an International Banking system connecting the world of finances.</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role will look like:&nbsp;&nbsp;<ul><li>Specialist training for the product/service which will be a worldwide financial institution that provides innovative banking and financial services to top-notch companies around the globe.</li><li>You will:</li><li>Support customers with bank account management.</li><li>Assist in international transactions on behalf of the customers.</li><li>Provide banking guidance.</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Swedish, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>Benefits<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Language bonus + Performance bonus</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li></ul>&nbsp;Make it your Next Job Without Boundaries!&nbsp;

Swedish Banking Advisor

We are offering a great work experience in amazing Athens, Greece for a role as a Norwegian Banking Advisor.&nbsp;Why a Banking Advisor role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of an International Banking system connecting the world of finances.</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role will look like:&nbsp;&nbsp;<ul><li>Specialist training for the product/service which will be a worldwide financial institution that provides innovative banking and financial services to top-notch companies around the globe.</li><li>You will:</li><li>Support customers with bank account management.</li><li>Assist in international transactions on behalf of the customers.</li><li>Provide banking guidance.</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Norwegian, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>Benefits<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Language bonus + Performance bonus</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in a hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li></ul>&nbsp;Make it your Next Job Without Boundaries!

Norwegian Banking Advisor

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