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Προσφέρεις καθημερινά να παρέχεις την καλύτερη δυνατή εμπειρία στον πελάτη! Διεξάγεις εξερχόμενες κλήσεις με σκοπό την προώθηση υπηρεσίων αποκλειστικά στους πελάτες της εταιρίας. Ως μέλος της ομάδας, φροντίζεις για την ανάπτυξη του πελατολογίου της εταιρίας και την πρόταση εξατομικευμένων λύσεων σε&nbsp;προϊόντα και υπηρεσίες.&nbsp;🚀&nbsp;Έλα στην ομάδα μας, εάν έχεις &nbsp;<ul><li>Ταλέντο στην επικοινωνία &nbsp;</li><li>Πάθος για την τεχνολογία&nbsp;</li><li>Διάθεση για συνεργασία&nbsp;</li><li>Ευχέρεια στην αγγλική γλώσσα &nbsp;</li><li>Άνεση στη χρήση Η/Υ&nbsp;</li><li>Ευελιξία εργασίας σε βάρδιες&nbsp;</li></ul>&nbsp;💎Εδώ θα βρεις&nbsp;<ul><li>Συνεχή εκπαίδευση σε νέες τεχνολογίες&nbsp;</li><li>Σταθερό ωράριο εργασίας</li><li>Σημαντικές ευκαιρίες εξέλιξης και ανάπτυξης&nbsp;</li><li>Δυναμικό σχήμα bonus βάσει επίτευξης στόχων &nbsp;</li><li>Ομαδική ασφάλιση &nbsp;</li><li>Δράσεις wellbeing&nbsp;</li></ul>&nbsp;⭐ Join&nbsp;#teamKotsovolos&nbsp;και βρες ένα περιβάλλον που προωθεί τις νέες τεχνολογίες, αγαπά να εξελίσσεται, αγκαλιάζει τη διαφορετικότητα και βρίσκεται δίπλα στην κοινωνία!&nbsp;

Outbound Sales Advisor

We are looking for passionate and self-motivated professionals to join our Customer Experience team.<h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Deal with clients’ inquiries via live chat, email and telephone</li><li>Perform personal clientele analysis and take actions as required</li><li>Handle client inquiries appropriately and ensure that high level service is provided</li><li>Promote available products and services to clients</li><li>Develop and maintain excellent relationships with prospective and existing clients</li><li>Cooperate effectively with other departments as required</li><li>Contribute to team effort by achieving targeted results</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>Degree in a business-related field</li><li>Client handling experience in the financial services sector is a definite plus</li><li>Fluent Spanish speaker with excellent oral and written skills in English</li><li>Ability to multitask and maintain a high-level of organization</li><li>Outstanding communication and interpersonal skills</li><li>Excellent computer literacy</li><li>Valid work permit required</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package plus performance related reward</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2></h2>

Spanish-Speaking Customer Experience Officers

We are looking for passionate and self-motivated professionals to join our Customer Experience Team.<h2>The main responsibilities of the position include:</h2><ul><li>Deal with clients’ inquiries via live chat, email and telephone.</li><li>Perform personal clientele analysis and take actions as required.</li><li>Handle client inquiries appropriately and ensure that high level service is provided.</li><li>Promote available products and services to clients.</li><li>Develop and maintain excellent relationships with prospective and existing clients.</li><li>Cooperate effectively with other departments as required.</li><li>Contribute to team effort by achieving targeted results.</li></ul><h2>Main requirements:</h2><ul><li>Degree in a business-related field.</li><li>Client handling experience in the financial services sector is a definite plus.</li><li>Fluent Russian and Uzbek speaker with excellent oral and written skills in English.</li><li>Ability to multitask and maintain a high-level of organization.</li><li>Outstanding communication and interpersonal skills.</li><li>Excellent computer literacy.</li><li>Valid work permit required.</li></ul><h2>Benefit from:</h2><ul><li>Attractive remuneration package</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2></h2>

Uzbek and Russian - Speaking Customer Experience Officers

We are looking for a passionate and self-motivated professional to join our Customer Experience Team!<h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Deal with clients’ inquiries via live chat, email and telephone.</li><li>Perform personal clientele analysis and taking actions as required.</li><li>Handle client inquiries appropriately and ensuring that high level service is provided.</li><li>Promote available products and services to clients.</li><li>Develop and maintain excellent relationships with prospective and existing clients.</li><li>Cooperate effectively with other departments as required.</li><li>Contribute to team effort by achieving targeted results.</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>Degree in a business-related field.</li><li>Client handling experience in the financial services sector is a definite plus.</li><li>Fluent German speaker with excellent oral and written skills in English.</li><li>Ability to multitask and maintain a high-level of organization.</li><li>Outstanding communication and interpersonal skills.</li><li>Excellent computer literacy.</li><li>Valid work permit required.</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2></h2>

German-Speaking Customer Experience Officer

The primary objective of the role is to resolve technical issues at the customer's premises, aiming for the immediate restoration of service and the delivery of high-quality support, ensuring a positive customer experience.&nbsp;Key Responsibilities and Duties<ul><li>Identify and report technical issues related to service faults</li><li>Resolve technical problems and customer requests promptly and professionally</li><li>Collaborate with Engineers, Team Leaders, and other Departments to mitigate risks and improve operational performance</li><li>Promote Vodafone products and services to enhance the overall customer experience</li></ul>Who you are<ul><li>Experience in a technical support department (optional)</li><li>Strong communication skills</li><li>Customer-oriented mindset</li><li>Problem-solving abilities</li><li>Initiative, responsibility, and a sense of urgency</li><li>Adaptability and ability to prioritize tasks and respond to changing needs</li><li>Knowledge of fixed telephony products and services</li></ul>&nbsp;Technical/Professional Qualifications<ul><li>Degree or Certification from a Technological Institute or relevant technical school</li><li>Good command of Greek and English (both spoken and written)</li><li>Good knowledge of MS Office tools (Excel, Word, etc.)</li><li>Previous experience as a Field Technician will be considered as a plus (but not required)</li><li>Understanding of xDSL technologies (POTS/VoIP) will be also considered as a plus (but not required)</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive compensation</li><li>Performance-based bonus, linked to productivity and customer evaluations</li><li>Company car&nbsp;with a monthly fuel allowance (also for personal use)</li><li>Medical Plan coverage</li><li>Company mobile phone and tablet</li><li>Full work equipment provided</li><li>Opportunities for growth and advancement</li></ul>

Field Service Engineer

<ul><li>Χρυσάνθου Τραπεζούντος 29, Ελληνικό 167 77, Ελλάδα</li><li>Πλήρους απασχόλησης</li></ul>Περιγραφή θέσης εργασίαςΣου αρέσει η επικοινωνία; Είσαι καλός ακροατής και σου αρέσει να δίνεις λύσεις; Αν θέλεις να είσαι μέλος μιας ομάδας που παρέχει την καλύτερη και πιο ποιοτική εξυπηρέτηση στους πελάτες, τότε μπορεί να είσαι ο/η υποψήφιος/α που αναζητούμε 🙋&nbsp;ΤΙ ΣΟΥ ΠΡΟΣΦΕΡΟΥΜΕΘα έχεις την ευκαιρία να γίνεις μέλος μιας πολυεθνικής εταιρίας που θέλει να είναι η πρώτη επιλογή των υποψηφίων. Η εξέλιξή σου είναι πολύ σημαντική για εμάς και θα σε στηρίξουμε για να τα καταφέρεις. Επίσης, ως JYSK ambassador, θα έχεις:&nbsp;<ul><li>Ευκαιρίες για προσωπική ανάπτυξη και ανάληψη περιοχών ευθύνης, σε ένα τμήμα που συνεχώς μεγαλώνει</li><li>Βασικό μικτό μισθό στα 1.120€</li><li>Bonus επίτευξης στόχων που μπορεί να φτάσει ετησίως το ποσό ενός επιπλέον μισθού</li><li>Ιδιωτικό πρόγραμμα ασφάλισης</li><li>Έκπτωση 20% στα προϊόντα JYSK</li><li>Εσωτερικούς διαγωνισμούς με ελκυστικά έπαθλα και συμμετοχή σε δραστηριότητες της ομάδας.</li><li>Πενθήμερο πρόγραμμα εργασίας σε βάρδιες</li><li>Δυνατότητα τηλεργασίας 2 φορές την εβδομάδα, μετά την περίοδο της εκπαίδευσης</li><li>Ένα όμορφο περιβάλλον εργασίας και διασκεδαστικές δραστηριότητες, όπως&nbsp;το&nbsp;ετήσιο πάρτι της εταιρίας</li><li>Εργαλεία τεχνολογίας που θα κάνουν την καθημερινότητά σου πολύ πιο εύκολη</li></ul>&nbsp;ΠΩΣ ΘΑ ΕΙΝΑΙ Η ΚΑΘΗΜΕΡΙΝΟΤΗΤΑ ΣΟΥ ΣΤΟ ΤΜΗΜΑ ΕΞΥΠΗΡΕΤΗΣΗΣ ΠΕΛΑΤΩΝ<ul><li>Φροντίζεις για την καλύτερη δυνατή επικοινωνία με τους πελάτες και συμμετέχεις ενεργά στις πωλήσεις του τμήματος</li><li>Χρησιμοποιείς διάφορα κανάλια επικοινωνίας όπως τηλέφωνο, chat, e-mail και Social Media</li><li>Δέχεσαι τηλεφωνικές παραγγελίες, δεν διστάζεις να προτείνεις και εσύ προϊόντα και υπηρεσίες στους πελάτες</li><li>Παρακολουθείς τις παραγγελίες και τις επιστροφές των πελατών</li><li>Διαχειρίζεσαι αιτήματα και παράπονα πελατών τόσο των φυσικών καταστημάτων όσο και του ηλεκτρονικού μας καταστήματος</li><li>Επικοινωνείς και συνεργάζεσαι τόσο με τα καταστήματα μας όσο και με άλλα τμήματα της εταιρείας, στην Ελλάδα και στο εξωτερικό</li><li>Συνεισφέρεις στη συνεχή βελτίωση των καθημερινών διαδικασιών, προτείνοντας λύσεις σε πιθανά ζητήματα και κάνοντας προτάσεις για τη βελτίωση των παρεχόμενων υπηρεσιών προς τους πελάτες</li></ul>&nbsp;Γνώρισε έναν από τους Customer Service Supporters μας και μάθε περισσότερα για την εργασία στο τμήμα εξυπηρέτησης πελατών&nbsp;εδώ&nbsp;ΤΙ ΘΑ ΠΡΕΠΕΙ ΝΑ ΔΙΑΘΕΤΕΙΣ<ul><li>Έχεις εμπειρία σε ανάλογη θέση στην Εξυπηρέτηση Πελατών τουλάχιστον για&nbsp;1-2 χρόνια</li><li>Πολύ καλές επικοινωνιακές δεξιότητες τόσο σε προφορικό όσο και σε γραπτό επίπεδο, έχεις πελατοκεντρική αντίληψη αλλά και θετικό τρόπο προσέγγισης των καθημερινών εργασιών και αντιμετώπισης των πιθανών προκλήσεων</li><li>Είσαι μεθοδικός/ή και οργανωτικός/η και δείχνεις επιμονή στην ολοκλήρωση των διαφόρων εργασιών</li><li>Δίνεις πάντα έμφαση στην ποιοτική εξυπηρέτηση του πελάτη</li><li>Χειρίζεσαι σε πολύ καλό επίπεδο την αγγλική γλώσσα, τόσο στον προφορικό όσο και στον γραπτό λόγο</li></ul>&nbsp;ΠΙΣΤΕΥΕΙΣ ΟΤΙ ΕΙΝΑΙ ΑΥΤΗ Η ΕΥΚΑΙΡΙΑ ΣΟΥ; Κάνε σήμερα την αίτησή σου!

Customer Service Supporter

Built by the world's largest digital asset exchange by trading volume, Binance VIP and Institutional offers access to digital asset solutions for VIP clients and institutions. We work closely with a wide range of market participants, including individual traders, high-frequency trading (HFT) and proprietary trading firms, hedge funds, asset managers and family offices, market makers and brokers, investment banks, corporations, fintech firms, and more. Join us to be part of a team that provides top-tier services to the most influential players in the crypto industry.Responsibilities<ul><li>Market Competitor Analysis: Conduct competitive analysis of institutional clients' Futures products, Futures APIs, fee structures, etc., to help the team track market changes quickly and maintain a competitive edge.</li><li>Client Demand Response &amp; Support: Respond promptly to institutional clients' business needs, including answering inquiries, following up on progress, and communicating feedback on results to improve client experience and satisfaction.</li><li>Cross-Department Collaboration: Facilitate communication between the technical and product teams to resolve issues related to system operations, data retrieval, and other technical challenges faced by institutional clients.</li><li>Document &amp; Materials Support: Assist in preparing business requirement documents and support materials for institutional clients, and regularly update and maintain relevant documents. Record and organize issues and solutions to streamline business support processes and increase overall efficiency.</li></ul>Requirements<ul><li>Proactive: Strong interest in quantitative trading and institutional business, with a proactive attitude and the ability to adapt to a fast-paced market environment.</li><li>Strong Responsibility: Detail-oriented and responsible, capable of efficiently responding to and handling client business needs to ensure smooth project execution.</li><li>Good Communication Skills: Strong communication skills, capable of maintaining smooth and efficient communication with clients and internal teams, ensuring timely and clear information delivery.</li><li>Quick Learning Ability: Quick to grasp knowledge of institutional business products and technologies, able to understand and execute related tasks swiftly.</li><li>Language Skills: Native-level proficiency in English, with the ability to communicate fluently with global clients.</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Futures Business Development Associate

Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.Responsibilities<ul><li>Handle high amounts of live chat and phone calls</li><li>Identify and evaluate customers’ needs to deliver satisfaction</li><li>Provide accurate, valid and comprehensive information&nbsp;</li><li>Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li></ul>Requirements<ul><li>1+ years experience of proven customer facing experience or experience as a customer service representative</li><li>Fluency in English and German is required to be able to coordinate with overseas partners and stakeholders</li><li>Willing to work weekends and irregular hours which will include night shifts</li><li>Strong ability in using IT for professional use and can handle somewhat technical queries from customers</li><li>Exceptional written communication skill and a good listener</li><li>Ability to multi-task, prioritize, and control time effectively</li><li>Knowledge of the cryptocurrency/blockchain field is a big plus</li><li>Multi-lingual capability is a big plus</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Customer Service Representative (German)

Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.Responsibilities<ul><li>Handle high amounts of live chat and phone calls</li><li>Identify and evaluate customers’ needs to deliver satisfaction</li><li>Provide accurate, valid and comprehensive information&nbsp;</li><li>Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li></ul>Requirements<ul><li>1+ years experience of proven customer facing experience or experience as a customer service representative</li><li>Fluency in English and German is required to be able to coordinate with overseas partners and stakeholders</li><li>Willing to work weekends and irregular hours which will include night shifts</li><li>Strong ability in using IT for professional use and can handle somewhat technical queries from customers</li><li>Exceptional written communication skill and a good listener</li><li>Ability to multi-task, prioritise, and control time effectively</li><li>Knowledge of the cryptocurrency/blockchain field is a big plus</li><li>Multi-lingual capability is a big plus</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Being a Customer Care Executive is a role combining front office and back office duties for both drivers and passengers using FREENOW. You face users and turn them into the most passionate FREENOW lovers, looking for unique and exciting ways to solve problems. You’ll be providing exceptional support, ensuring that issues occurring are resolved promptly and efficiently as part of our top-performing Customer Experience team. Your goal will be to ensure high-quality service to our clients and that our Real-Time Team runs smoothly and profitably.Shifts: 8h per day, Monday to Sunday (incl. Bank Holidays), with 2 days off per weekYOUR DAILY ADVENTURES WILL INCLUDE:<ul><li>Deliver high-quality support via calls, emails and messenger platforms</li><li>Be a passionate advocate for riders and drivers while answering any questions that come your way</li><li>Triage issues and escalate them when necessary</li><li>Cooperate with other departments to assist inside projects and resolve technical issues</li></ul>Our Tools: Google Suite | Microsoft Office | Zendesk&nbsp;TO BE SUCCESSFUL IN THIS ROLE:<ul><li>Initial experience in customer support&nbsp;</li><li>The ability to speak,read and write in German and English, any other language is a plus - Please submit your application in English</li><li>Good problem solving and active listening skills</li><li>Ability to multitask and perform effectively under pressure</li><li>Detail-oriented, proactive in process improvements</li></ul>BENEFITS &amp; PERKS IN A NUTSHELL:<ul><li>Flexible working arrangements</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility Credit</li></ul><ul><li>Health Insurance</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;Plus more local benefits depending on your work location!

Customer Care Executive

Job Ads Ελλάδα - Page 14

outbound sales advisor

Kotsovolos

spanish-speaking customer experience officers

XM

uzbek and russian - speaking customer experience officers

XM

german-speaking customer experience officer

XM

field service engineer

Vodafone

customer service supporter

JYSK Greece

futures business development associate

Binance

customer service representative (german)

Binance

customer service representative (german)

Binance

customer care executive

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