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Responsible for overseeing the successful implementation and data migration of payroll systems for Deel’s clients. You will lead and manage the full payroll implementation process, ensuring that clients’ data is accurately transferred, systems are properly configured, and the transition is seamless. You’ll collaborate closely with internal teams and external stakeholders, guiding clients through the setup and migration phases, while offering ongoing support and training.Responsibilities:<ul><li>Project Set-up – work with our onboarding team and clients to organize and run kick off meetings, and deliver our implementation. Create, maintain and manage project plans to deliver the successful roll-out of clients.</li><li>Client and Project Management – Support project review calls (internal and external), coordinating and delivering on the project streams. Refer and manage any changes to the scope of work and delivery schedule.</li><li>Payroll Process Requirements – Define and set-up the agreed client payroll processes, establishing all of the payroll and data requirements. Ensure each client payroll calendar is managed timely and effectively.</li><li>Documentation – Maintain detailed project documentation, including project plans, status reports, and process documentation.</li><li>System set-up and parallel payroll process – define, agree and configure all interfaces, reports and systems configurations to successfully deliver the parallel and live payroll for month 1 and 2, if applicable.</li><li>Go-live transition, Sign-off and documentation – Work with the client to sign-off on the project and document all of the client specific needs and processes ensuring validation and confirmation on the project implementation. Responsible for generating reports to analyze, audit, and reconcile payroll data.</li><li>Reports – Mapping of GL reports if required</li><li>Communication – Act as the point of contact for all payroll project matters for the client.</li><li>The role is primarily autonomous and will set priorities and manage the project appropriately. Regular status reporting to senior leadership is required, with this role taking ownership for appropriately escalating issues where necessary. Schedule and attend weekly client calls to report on project status, identifying any risks, actions, issues and dependencies</li><li>Project Management – Lead and manage the end-to-end implementation of a global payroll system, ensuring on-time and on-budget delivery.</li><li>Client Management – Gather key requirements from clients to facilitate the onboarding process, and guide them through the technical payroll aspects of onboarding in a professional, clear manner.</li><li>Requirements Gathering – Collaborate with HR, Finance, and other stakeholders to gather payroll requirements</li><li>Compliance – Ensure that all payroll processes adhere to local tax and labor laws, keeping up-to-date with any changes.</li><li>Data Migration – Oversee the migration of payroll data from legacy systems to the new global payroll system, ensuring data accuracy and security.</li><li>Testing – Develop and execute a comprehensive testing plan to identify and resolve system issues, ensuring a smooth transition to the new payroll system.</li><li>Change Management – Implement change management strategies to ensure a seamless transition for employees and HR teams.</li></ul>Qualifications:<ul><li>5+ years of experience in global payroll implementation and payroll operations.</li><li>Strong knowledge of payroll processes and compliance across your designated location.</li><li>Experience with payroll systems and software.</li><li>Client-facing project management experience and ability to manage multiple projects.</li><li>Project management certification (e.g., PMP) is a plus.</li><li>Excellent communication, collaboration, and problem-solving skills.</li><li>Ability to manage multiple projects under tight deadlines.</li><li>Bachelor’s degree in Human Resources, Business, or related field (Master’s preferred).</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of&nbsp; race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began usingCovey Scout for Inbound on March 30, 2025.For more information about our data protection practices, please visit ourPrivacy Policy. You can review the independent bias audit report covering our use of Covey here:https://getcovey.com/nyc-local-law-144Apply for this Job

Payroll Implementation Manager | Germany

Responsible for overseeing the successful implementation and data migration of payroll systems for Deel’s clients. You will lead and manage the full payroll implementation process, ensuring that clients’ data is accurately transferred, systems are properly configured, and the transition is seamless. You’ll collaborate closely with internal teams and external stakeholders, guiding clients through the setup and migration phases, while offering ongoing support and training.Responsibilities:<ul><li>Project Set-up – work with our onboarding team and clients to organize and run kick off meetings, and deliver our implementation. Create, maintain and manage project plans to deliver the successful roll-out of clients.&nbsp;</li><li>Client and Project Management – Support project review calls (internal and external), coordinating and delivering on the project streams. Refer and manage any changes to the scope of work and delivery schedule.&nbsp;</li><li>Payroll Process Requirements – Define and set-up the agreed client payroll processes, establishing all of the payroll and data requirements. Ensure each client payroll calendar is managed timely and effectively.</li><li>Documentation – Maintain detailed project documentation, including project plans, status reports, and process documentation.</li><li>System set-up and parallel payroll process – define, agree and configure all interfaces, reports and systems configurations to successfully deliver the parallel and live payroll for month 1 and 2, if applicable.&nbsp;</li><li>Go-live transition, Sign-off and documentation – Work with the client to sign-off on the project and document all of the client specific needs and processes ensuring validation and confirmation on the project implementation. Responsible for generating reports to analyze, audit, and reconcile payroll data.</li><li>Reports – Mapping of GL reports if required</li><li>Communication – Act as the point of contact for all payroll project matters for the client.&nbsp;</li><li>The role is primarily autonomous and will set priorities and manage the project appropriately. Regular status reporting to senior leadership is required, with this role taking ownership for appropriately escalating issues where necessary. Schedule and attend weekly client calls to report on project status, identifying any risks, actions, issues and dependencies</li><li>Project Management – Lead and manage the end-to-end implementation of a global payroll system, ensuring on-time and on-budget delivery.</li><li>Client Management – Gather key requirements from clients to facilitate the onboarding process, and guide them through the technical payroll aspects of onboarding in a professional, clear manner.</li><li>Requirements Gathering – Collaborate with HR, Finance, and other stakeholders to gather payroll requirements</li><li>Compliance – Ensure that all payroll processes adhere to local tax and labor laws, keeping up-to-date with any changes.</li><li>Data Migration – Oversee the migration of payroll data from legacy systems to the new global payroll system, ensuring data accuracy and security.</li><li>Testing – Develop and execute a comprehensive testing plan to identify and resolve system issues, ensuring a smooth transition to the new payroll system.</li><li>Change Management – Implement change management strategies to ensure a seamless transition for employees and HR teams.</li></ul>Qualifications:<ul><li>5+ years of experience in global payroll implementation and payroll operations.</li><li>Strong knowledge of payroll processes and compliance across your designated location.</li><li>Experience with payroll systems and software.</li><li>Client-facing project management experience and ability to manage multiple projects.</li><li>Project management certification (e.g., PMP) is a plus.</li><li>Excellent communication, collaboration, and problem-solving skills.</li><li>Ability to manage multiple projects under tight deadlines.</li><li>Bachelor’s degree in Human Resources, Business, or related field (Master’s preferred).</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of&nbsp; race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began usingCovey Scout for Inbound on March 30, 2025.For more information about our data protection practices, please visit ourPrivacy Policy. You can review the independent bias audit report covering our use of Covey here:https://getcovey.com/nyc-local-law-144Apply for this Job

Payroll Implementation Manager | Denmark

Responsible for overseeing the successful implementation and data migration of payroll systems for Deel’s clients. You will lead and manage the full payroll implementation process, ensuring that clients’ data is accurately transferred, systems are properly configured, and the transition is seamless. You’ll collaborate closely with internal teams and external stakeholders, guiding clients through the setup and migration phases, while offering ongoing support and training.Responsibilities<ul><li>Project Set-up – work with our onboarding team and clients to organize and run kick off meetings, and deliver our implementation. Create, maintain and manage project plans to deliver the successful roll-out of clients.</li><li>Client and Project Management – Support project review calls (internal and external), coordinating and delivering on the project streams. Refer and manage any changes to the scope of work and delivery schedule.</li><li>Payroll Process Requirements – Define and set-up the agreed client payroll processes, establishing all of the payroll and data requirements. Ensure each client payroll calendar is managed timely and effectively.</li><li>Documentation - Maintain detailed project documentation, including project plans, status reports, and process documentation.</li><li>System set-up and parallel payroll process – define, agree and configure all interfaces, reports and systems configurations to successfully deliver the parallel and live payroll for month 1 and 2, if applicable.</li><li>Go-live transition, Sign-off and documentation – Work with the client to sign-off on the project and document all of the client specific needs and processes ensuring validation and confirmation on the project implementation. Responsible for generating reports to analyze, audit, and reconcile payroll data.</li><li>Reports- Mapping of GL reports if required</li><li>Communication – Act as the point of contact for all payroll project matters for the client.</li><li>The role is primarily autonomous and will set priorities and manage the project appropriately. Regular status reporting to senior leadership is required, with this role taking ownership for appropriately escalating issues where necessary. Schedule and attend weekly client calls to report on project status, identifying any risks, actions, issues and dependencies</li><li>Project Management - Lead and manage the end-to-end implementation of a global payroll system, ensuring on-time and on-budget delivery.</li><li>Client Management - Gather key requirements from clients to facilitate the onboarding process, and guide them through the technical payroll aspects of onboarding in a professional, clear manner.</li><li>Requirements Gathering - Collaborate with HR, Finance, and other stakeholders to gather payroll requirements</li><li>Compliance - Ensure that all payroll processes adhere to local tax and labor laws, keeping up-to-date with any changes.</li><li>Data Migration - Oversee the migration of payroll data from legacy systems to the new global payroll system, ensuring data accuracy and security.</li><li>Testing - Develop and execute a comprehensive testing plan to identify and resolve system issues, ensuring a smooth transition to the new payroll system.</li><li>Change Management - Implement change management strategies to ensure a seamless transition for employees and HR teams.</li></ul>Qualifications<ul><li>5+ years of experience in global payroll implementation and payroll operations.</li><li>Strong knowledge of payroll processes and compliance across your designated location.</li><li>Experience with payroll systems and software.</li><li>Client-facing project management experience and ability to manage multiple projects.</li><li>Project management certification (e.g., PMP) is a plus.</li><li>Excellent communication, collaboration, and problem-solving skills.</li><li>Ability to manage multiple projects under tight deadlines.</li><li>Bachelor’s degree in Human Resources, Business, or related field (Master’s preferred).</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of&nbsp; race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began usingCovey Scout for Inbound on March 30, 2025.For more information about our data protection practices, please visit ourPrivacy Policy. You can review the independent bias audit report covering our use of Covey here:https://getcovey.com/nyc-local-law-144Apply for this Job

Payroll Implementation Manager | Czech Republic

The (Senior) Operations Manager will be responsible for driving process and system improvements centrally for our operations organization. The core focus of the Operational Excellence team is to improve customer experience, by becoming faster and better in how we serve our customers in their day to day.. You will be empowered to own, build, and shape projects and programs to measure and enhance how we operate.Responsibilities<ul><li>Analyze, develop, and optimize systems and tools to support the Operations Organization.</li><li>Drive projects around reducing support interactions by improving our product and operations experience.</li><li>Understand the user journey in depth to identify opportunities to make it more seamless and reduce friction.</li><li>Build models, which allow to assess and track the experience across multiple product lines and trigger actions to improve experience where needed.</li><li>Lead large cross-functional projects to develop and launch new features, workflows, and internal tools.</li><li>Design and implement innovative processes and workflows to support business strategy</li><li>Collaborate with senior Operations and Product stakeholders to implement scalable processes, systems, and tools for hyper-growth.</li><li>Ensure clean, timely execution of processes and workflows.</li></ul>Qualifications<ul><li>5+ years’ experience in a Operations, Customer Experience or Business Operations role in a high growth B2B SaaS environment.</li><li>Hands-on mentality to fix problems quickly and successfully while working towards a long-term vision.</li><li>Prior experience in driving projects, process and customer experience improvements</li><li>Ability to break down ambiguous problems into concrete, manageable components and think through optimal solutions.</li><li>Ability to review, analyze, and troubleshoot technical flaws to ensure sound data &amp; infrastructure hygiene.</li><li>Demonstrated technical skills with systems and custom report &amp; dashboard building - incl. SQL skills.</li><li>Understanding of SaaS business operations, best practices, and industry standards.</li><li>Excellent communication skills with ability to translate technical requirements to key stakeholders; able to collaborate and drive change across a variety of stakeholders including senior leadership and cross-functional teams.</li><li>Experience administering and integrating software and tools such Looker (or Tableau/other BI tool), JIRA, Snowflake, Zapier and more.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of&nbsp; race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began usingCovey Scout for Inbound on March 30, 2025.For more information about our data protection practices, please visit ourPrivacy Policy. You can review the independent bias audit report covering our use of Covey here:https://getcovey.com/nyc-local-law-144Apply for this Job

Senior Operations Manager

We are seeking a strategic, execution-focused Director of Benefits Services to lead the growth of Deel’s global benefits offerings, including the implementation and management of Deel’s Benefits Administration tool. This role is essential for building scalable benefits processes, developing brokerage strategies, and launching products and partnerships to serve a diverse global clientele.You will drive operational leadership, technical oversight, and cross-functional collaboration to ensure the platform meets compliance standards, scales with client needs, and delivers an exceptional user experience.Responsibilities<ul><li>Oversee day-to-day operations of Deel’s global benefits function, ensuring smooth delivery across all markets.</li><li>Manage and support the benefits operations team, driving accountability, performance, and collaboration.</li><li>Implement and scale Deel’s proprietary Benefits Administration platform, ensuring it meets compliance standards (e.g., ACA, HIPAA, COBRA).</li><li>Build and execute a scalable global benefits strategy aligned with Deel’s growth goals.</li><li>Design and optimize benefits processes for multi-country coverage, ensuring cost-effectiveness and regulatory alignment.</li><li>Lead Deel’s brokerage strategy.</li><li>Define and monitor KPIs, performance metrics, and SOPs to drive operational excellence and risk mitigation.</li><li>Collaborate cross-functionally (HR, Legal, Compliance, Finance, Product) to ensure alignment with global policies and standards.</li><li>Support new market launches and expansions from an operational and compliance-readiness perspective.</li><li>Coordinate with product and systems teams to operationalize scalable benefits solutions—without owning product development.</li><li>Act as the internal expert on benefits administration, ensuring exceptional service and continuous improvement. </li></ul>Qualifications<ul><li>Experience:<ul><li>10+ years experience, with 5+ years in global benefits or related fields, with at least 2 years in a leadership role.</li><li>3+ years of direct experience with benefits administration platforms or services (e.g., BenAdmin, payroll/HRIS, insurance carrier integrations).</li><li>Strong understanding of employee benefits, including plan design, enrollment, eligibility, and compliance.</li><li>Proven experience in designing and scaling benefits programs across multiple countries.</li><li>Proven experience as a Benefits Broker, Insurance Broker with a focus on international markets.</li><li>Proven global network for benefits</li></ul></li><li>Skills:<ul><li>Strong strategic thinking and execution capabilities.</li><li>Excellent stakeholder management skills, including experience advising senior leadership.</li><li>In-depth knowledge of global benefits regulations and compliance standards.</li><li>Familiarity with corporate benefits policies, global mobility frameworks, and vendor management.</li></ul></li><li>Education:<ul><li>Bachelor's degree in Business Administration, Human Resources, or a related field. Advanced degrees or certifications are a plus.</li><li>Licensed broker (preferrable)</li></ul></li></ul>Desired Skillset:<ul><li>Product Experience:<ul><li>Experience working with product teams to develop and integrate benefits solutions.</li><li>Familiarity with building scalable benefits products that cater to diverse employment types and geographies.</li><li>Previous experience building or launching a benefits administration platform or module from scratch.</li><li>Familiarity with broker systems, employee self-service portals, and HR/payroll ecosystems.</li></ul></li><li>Analytical Skills:<ul><li>Strong analytical and problem-solving skills to assess and optimize benefits offerings.</li></ul></li><li>Communication:<ul><li>Excellent verbal and written communication skills to effectively convey strategies and collaborate with cross-functional teams.</li></ul></li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of&nbsp; race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began usingCovey Scout for Inbound on March 30, 2025.For more information about our data protection practices, please visit ourPrivacy Policy. You can review the independent bias audit report covering our use of Covey here:https://getcovey.com/nyc-local-law-144Apply for this Job

Director of Global Benefits Operations

The Associate Director, Operations, oversees and optimizes the day-to-day operational functions at Deel, including operational performance, resource management, and process improvement. This role plays a crucial part in ensuring that all operational processes run smoothly, efficiently, and in alignment with the organization’s strategic goals. By focusing on optimizing operational performance, this role is essential for supporting the organization’s growth, improving service delivery, and enhancing customer satisfaction.Responsibilities<ul><li>Analyze workflows, identify inefficiencies, and implement scalable process improvements.</li><li>Lead automation initiatives to reduce manual work and improve speed, accuracy, and efficiency.</li><li>Collaborate cross-functionally to enhance tools and remove friction in internal and customer-facing processes.</li></ul><ul><li>Develop and enforce operational controls to ensure compliance, mitigate risks, and strengthen security.</li><li>Improve frameworks for fraud prevention, risk management, and regulatory alignment.</li><li>Define, monitor, and optimize key risk indicators to proactively address potential gaps.</li><li>Drive customer-first process improvements to ensure smooth and frictionless interactions.</li></ul><ul><li>Enhance service performance by improving turnaround times, resolution quality, and escalation handling.</li><li>Expand self-service options to empower customers and reduce reliance on manual support.</li><li>Implement feedback loops to capture insights and guide continuous improvement.</li></ul><ul><li>Oversee operational readiness for expansion into new markets or services.</li><li>Coordinate cross-functional efforts to ensure smooth execution of launches.</li><li>Assess and address operational, regulatory, and compliance considerations for new initiatives.</li></ul><ul><li>Align operational processes with go-to-market strategies.</li><li>Ensure seamless onboarding and adoption by identifying and resolving operational bottlenecks.</li><li>Provide frameworks, tools, and resources that enable strong customer outcomes.</li><li>Monitor post-launch performance and refine processes for continuous improvement.</li></ul><ul><li>Partner with internal stakeholders to execute strategic initiatives and operational projects.</li><li>Establish clear goals, metrics, and reporting mechanisms to track outcomes.</li><li>Act as a strategic partner to leadership, ensuring smooth collaboration and execution across the organization.</li></ul>Qualifications<ul><li>5+ years of experience managing operations teams in fast-paced environments (Tech/FinTech start-up experience is a plus)</li><li>Proven track record in leading and scaling large teams</li><li>KPI-driven with a focus on results</li><li>Experience in building successful products</li><li>Background in FinTech, management consulting, investment banking, or private equity</li><li>Strong problem-solving, solutions-oriented mindset, with attention to detail</li><li>High energy and practice of first principles thinking</li><li>Strong analytical skills with the ability to turn data into actionable insights (SQL is a plus)</li><li>Willingness to actively contribute and collaborate with the team when needed</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of&nbsp; race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began usingCovey Scout for Inbound on March 30, 2025.For more information about our data protection practices, please visit ourPrivacy Policy. You can review the independent bias audit report covering our use of Covey here:https://getcovey.com/nyc-local-law-144Apply for this Job

Associate Director, Operations | EMEA

You’ll be the face and voice of Deel for our clients, both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our client’s trusted advisor by providing strategic guidance on operational and product-related issues. Simultaneously, you will be an internal advocate for clients with Deel by championing new products and capabilities to facilitate the expansion of each client’s business with Deel.You are a passionate business builder at heart. You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You are not afraid to get your hands dirty to deliver projects. You are a talented generalist at home, diving into data for insights, and confident in cross-functional project management with multiple stakeholders. Working with great people is a non-negotiable priority because you thrive in a highly collaborative, high-performance team. If that is you, join our team!Responsibilities<ul><li>Accounts: The CSM 1 will be responsible for a high volume of small spend accounts in either our SMB/MM or ENT segments with French speaking clients.</li><li>Risk: Identify and flag risks that will lead to customer churn.</li><li>Relationships: Build relationships with clients by identifying pain points, providing solutions, and recognizing opportunities for growth and revenue generation</li><li>Product: Be the voice of the customer by collecting product and operational feedback and sharing it with relevant internal stakeholders</li><li>Responsible for providing a high-quality experience to our customers on a day-to-day basis.</li><li>Coordinate with internal stakeholders to ensure timely response and completion of customer requests.</li><li>Drive adoption of platform features that will lead to a better customer experience and better retention.</li></ul>Qualifications<ul><li>You have a minimum of 2+ years of relevant work experience, including client-facing experience as a Customer Success Manager or Account Manager.</li><li>Must be fluent in English &amp; French.</li><li>Have previous experience in at least one of the following: fast-growth startup, top-tier management consulting, investment banking, or private equity</li><li>A relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them</li><li>Quantitatively inclined and data savvy, you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations</li><li>A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility</li><li>Have a solid track record of achievement - e.g., had success in a top-tier company, delivered quantifiable business impact, quickly assumed responsibilities, or won competitive awards</li><li>Have a strong analytical foundation with the ability to manipulate and synthesize data</li><li>Are curious by nature and interested in making an impact</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of&nbsp; race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began usingCovey Scout for Inbound on March 30, 2025.For more information about our data protection practices, please visit ourPrivacy Policy. You can review the independent bias audit report covering our use of Covey here:https://getcovey.com/nyc-local-law-144Apply for this Job

Customer Success Manager I | French Speaking

You’ll be the face and voice of Deel for our clients, both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our client’s trusted advisor by providing strategic guidance on operational and product-related issues. Simultaneously, you will be an internal advocate for clients with Deel by championing new products and capabilities to facilitate the expansion of each client’s business with Deel.You are a passionate business builder at heart. You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You are not afraid to get your hands dirty to deliver projects. You are a talented generalist at home, diving into data for insights, and confident in cross-functional project management with multiple stakeholders. Working with great people is a non-negotiable priority because you thrive in a highly collaborative, high-performance team. If that is you, join our team!Responsibilities<ul><li>Accounts: The CSM 1 will be responsible for a high volume of small spend accounts in either our SMB/MM or ENT segments.</li><li>Risk: Identify and flag risks that will lead to customer churn.</li><li>Relationships: Build relationships with clients by identifying pain points, providing solutions, and recognizing opportunities for growth and revenue generation</li><li>Product: Be the voice of the customer by collecting product and operational feedback and sharing it with relevant internal stakeholders</li><li>Responsible for providing a high-quality experience to our customers on a day-to-day basis.</li><li>Coordinate with internal stakeholders to ensure timely response and completion of customer requests.</li><li>Drive adoption of platform features that will lead to a better customer experience and better retention.</li></ul>Qualifications<ul><li>You have a minimum of 2+ years of relevant work experience, including client-facing experience as a Customer Success Manager or Account Manager.</li><li>Must be fluent in English.</li><li>Have previous experience in at least one of the following: fast-growth startup, top-tier management consulting, investment banking, or private equity</li><li>A relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them</li><li>Quantitatively inclined and data savvy, you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations</li><li>A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility</li><li>Have a solid track record of achievement - e.g., had success in a top-tier company, delivered quantifiable business impact, quickly assumed responsibilities, or won competitive awards</li><li>Have a strong analytical foundation with the ability to manipulate and synthesize data</li><li>Are curious by nature and interested in making an impact</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of&nbsp; race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began usingCovey Scout for Inbound on March 30, 2025.For more information about our data protection practices, please visit ourPrivacy Policy. You can review the independent bias audit report covering our use of Covey here:https://getcovey.com/nyc-local-law-144Apply for this Job

Customer Success Manager I | EMEA

SummaryYou’ll be the face and voice of Deel for our clients, both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our client’s trusted advisor by providing strategic guidance on operational and product-related issues. Simultaneously, you will be an internal advocate for clients with Deel by championing new products and capabilities to facilitate the expansion of each client’s business with Deel.You are a passionate business builder at heart. You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You are not afraid to get your hands dirty to deliver projects. You are a talented generalist at home, diving into data for insights, and confident in cross-functional project management with multiple stakeholders. Working with great people is a non-negotiable priority because you thrive in a highly collaborative, high-performance team. If that is you, join our team! Responsibilities<ul><li>Manage and foster relationships with up to 200 regionally assigned client accounts as part of our growth function as Junior (Associate) Customer Success Manager.</li><li>Build deep relationships and strategically navigate clients through their experience journey</li><li>Train your clients on Deel processes and how to navigate the Deel platform successfully to compliment their needs</li><li>Lead your client interactions with product adoption and future growth in mind, bringing the discussion back to Deel core value propositions</li><li>Strengthen relationships with your accounts, solving their challenges and helping to eliminate and uncover churn</li><li>Become a trusted partner to your accounts, understand their business needs and build solutions to their problems as a mini project manager</li><li>Collaborate with the wider growth and support organisation inclusive of Account Executives, Strategic CSM’s and onboarding managers to help Deel grow</li><li>Be a strong advocate for Deel and the voice of your customer, sharing insights with our Revenue and product teams </li></ul>Qualifications<ul><li>1+ years of experience, can be in any customer facing role, support, operations, customer success</li><li>Ability to manage and prioritize high volumes of customer requests</li><li>Have previous experience in at least one of the following: fast-growth startup, payroll company, top-tier consulting, investment banking, private equity</li><li>A relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them</li><li>Quantitatively inclined and data savvy, you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations</li><li>A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility</li><li>Have a solid track record of achievement - e.g., had success in a top-tier company, delivered quantifiable business impact, quickly assumed responsibilities, or won competitive awards</li><li>Have a strong analytical foundation with the ability to manipulate and synthesize data</li><li>Are curious by nature and interested in making an impact</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of&nbsp; race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began usingCovey Scout for Inbound on March 30, 2025.For more information about our data protection practices, please visit ourPrivacy Policy. You can review the independent bias audit report covering our use of Covey here:https://getcovey.com/nyc-local-law-144Apply for this Job

Associate Customer Success Manager | EMEA

Κύριες&nbsp;Αρμοδιότητες:<ul><li>Υποστήριξη &amp; εξυπηρέτηση νέων καθώς και υφιστάμενων πελατών</li><li>Διαχείριση προωθητικών ενεργειών και sell out reports μεγάλων πελατών</li><li>Διαχείριση μηνυμάτων,αιτημάτων (π.χ. προτάσεις χορηγιών, μηνύματα καταναλωτών κλπ.)</li><li>Προετοιμασία, οργάνωση &amp; υλοποίηση εταιρικής συμμετοχής σε Διεθνείς εκθέσεις/Εκθέσεις εσωτερικού – Επιμέλεια επαφών (follow up)</li><li>Συμμετοχή στον σχεδιασμό των ενεργειών marketing (offline &amp; online) και στη δημιουργία των υλικών marketing (συσκευασία, κατάλογοι,&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;videos κτλ.), με στόχο την αποτελεσματική προώθηση των προϊόντων της εταιρίας στην αγορά</li><li>Παρακολούθηση και διαχείριση εταιρικής ιστοσελίδας και social media</li><li>Καταχώρηση παραγγελιών αγορών (υλικά συσκευασίας, λοιπά αναλώσιμα) &amp; παρακολούθηση αυτών</li><li>Παροχή υποστήριξης για λειτουργικές ανάγκες της εταιρίας σε συνεργασία με τα λοιπά τμήματα</li></ul>&nbsp;Επιθυμητό προφίλ υποψηφίου:<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ/ΙΕΚ</li><li>Επιθυμητή εμπειρία τουλάχιστον 2 ετών σε ανάλογη θέση</li><li>Άριστη γνώση Office, Social Media, Outlook, ERP</li><li>Άριστη γνώση Αγγλικών (Επιθυμητή και η γνώση Γερμανικών)</li><li>Καλή χρήση γραπτού &amp; προφορικού λόγου (Ελληνικά/Αγγλικά)</li><li>Ήθος, τιμιότητα, εργατικότητα, ομαδικό πνεύμα</li><li>Μεθοδικότητα, συνέπεια, ακρίβεια, έμφαση στη λεπτομέρεια</li><li>Τήρηση χρονοδιαγραμμάτων</li><li>Επικοινωνιακή και επαγγελματική συμπεριφορά</li><li>Ευελιξία και προσαρμοστικότητα</li></ul>&nbsp;Παροχές:<ul><li>Ευχάριστο εργασιακό περιβάλλον</li><li>Μισθός αναλόγως προσόντων</li><li>Εργασιακή εξέλιξη</li><li>Μόνιμη απασχόληση</li></ul>&nbsp;Μπορείτε να προωθήσετε το βιογραφικό σας στη διεύθυνση&nbsp;hr@kalogeraki.gr&nbsp;ή εναλλακτικά να συμπληρώστε τη φόρμα βιογραφικού της σελίδας μας.

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